Zinc E4 SPACEMAN User manual

E4 SPACEMAN
ELECTRIC
SCOOTER
OWNER’S MANUAL
NOTE: MANUAL ILLUSTRATIONS ARE FOR REFERENCE ONLY.
ILLUSTRATIONS MAY NOT REFLECT THE EXACT APPEARANCE OF THE ACTUAL PRODUCT.
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
CUSTOMER HELPLINE
Hy-Pro advise you to contact us directly and not to return this item to the place of purchase. Hy-Pro has taken great care to ensure this item
has reached you in good condition, should you have a query please ring our helpline [phone] where your call will be
dealth with promptly. Alternatively, please contact us by email: customerser[email protected]
6+
READ AND UNDERSTAND THIS ENTIRE MANUAL BEFORE RIDING!
NEED HELP?
Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM Contact us at
[e-mail] or call our customer service line on [phone]
SO THAT YOUR WARRANTY IS
VALID PLEASE REGISTER AT
WWW.ZINCSPORTS.COM
WITHIN 30 DAYS OF
RECEIVING THE PRODUCT.
WARRANTY

CONTENTS
PRODUCT OVERVIEW
PRODUCT OVERVIEW
SAFETY WARNINGS - READ BEFORE USE
ASSEMBLY / HEIGHT ADJUSTMENT / HOW TO RIDE
OPERATING RANGE / BATTERY WARNING
CHARGING THE BATTERY / BATTERY DISPOSAL
HARDWARE MAINTENANCE / SPEC
TROUBLESHOOTING GUIDE / SPARE PARTS
WARRANTY
2
3-5
6
7
8
9
10
11
2
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Front Wheel
Clamp
Charging port
On/Off switch
Deck sensor
Deck
Rear Brake
Folding Latch
Height Adjust Clamp
Handlebar

WARNING: BE SURE THAT YOU ARE IN A SAFE PLACE AND OPEN AREA BEFORE STARTING YOUR
SCOOTER. NEVER START THE SCOOTER UNTIL YOU HAVE TAKEN GOOD HOLD OF THE
HANDLEBARS AND BALANCE YOURSELF ON THE SCOOTER.
Need Help? Visit our website for product support www.zincsports.com or email our customer service team
on customerser[email protected]
DO NOT use when raining
or freezing.
DO NOT ride over speed bumps, thresholds, or other
bumps at HIGH SPEED.
Watch your head when passing
through doorways.
Watch your speed when traveling downhill. DO NOT hang anything on the
handlebar.
DO NOT ride the scooter with
only one foot.
Avoid contacting obstacles with the
tyre/wheel.
Ensure you are at least 6
years old to ride this scooter
DO NOT ride on public roads,
motorways, or highways. DO NOT ride with multiple passengers.
DO NOT carry a child
DO NOT rotate the handle
violently while driving at high speed.
SAFETY WARNINGS - READ BEFORE USE
DO NOT trample the rear
end of the fender. DO NOT take your hands o the
handlebar while riding. Do not ride with
one hand only.
DO NOT ride up and down stairs or jump
over obstacles.
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3

SAFETY WARNINGS - READ BEFORE USE
NOT FOR RIDERS UNDER THE AGE OF 6. Protective equipment should be worn. Not to be used in
traffic. 50kg max. This includes backpacks and other items that might be carried. Exceeding the weight
limit could injure the rider and damage the E4 Spaceman Scooter. Rider weight does not necessarily
mean a person’s size is appropriate to maintain control of the scooter. Keep this product away from
small children and remember that it is intended for use only by one person who, at a minimum, is
completely comfortable and competent while operating the E4 Spaceman Scooter.
Follow all local laws for pedestrians and vehicles. Check local laws and regulations to see where and
how you may use your E4 Spaceman Scooter legally.
Only use the E4 Spaceman Scooter outdoors. Avoid obstacles and slippery surfaces as these could
cause a loss of balance for yourself or the scooter and could cause harm.
Always disconnect from the charger prior to wiping down and cleaning your scooter with a damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS INCREASES RISK OF
SERIOUS INJURY. USE WITH APPROPRIATE CAUTION AND SERIOUS ATTENTION FOR SAFE
OPERATION.
Do not ride indoors or on surfaces that could become damaged such as carpet or glossy flooring.
Be sure to regularly inspect and service the scooter and make sure all components and warning labels
are in good condition.
Check all the fasteners and bolts are securely tightened before each use.
Riding the scooter is not advisable for persons with heart disease, pregnant women, people with
illness, disabilities or who have recently had an operation. There is always a risk of injury and riders
should carefully assess their own health and physical condition. If they are in any doubt as to their
fitness to ride the scooter, they should consult with their GP beforehand.
After unpacking this product and before you first ride it, remember to charge it for at least 3 hours.
Do not overcharge it, otherwise the service life of the battery and the charger may be compromised.
WARNING! -
WARNING! -
WARNING! -
4
WARNING! - CONTROLLER WILL AUTO CUT THE CIRCUIT IF OVERLOADED / CLIMBING A STEEP SLOPE, TO
PROTECT THE MOTOR. RIDER CAN PUSH FORWARD WITH ONE FOOT AND THE DECK
SENSOR WILL RE-ACTIVATE THE MOTOR.
Maximum Weight: 50 kg.
Weight Restrictions
Maximum Speed: 5mph/8kph
Max Scooter Speed
PLEASE NOTICE
Speed and weight limits are set for your own safety.
Please do not exceed the limits listed in the User Manual.
WARNING: BE SURE THAT YOU ARE IN A SAFE PLACE AND OPEN AREA BEFORE STARTING YOUR
SCOOTER. NEVER START THE SCOOTER UNTIL YOU HAVE TAKEN GOOD HOLD OF THE
HANDLEBARS AND BALANCE YOURSELF ON THE SCOOTER.
NEED HELP?
Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM Contact us at
[e-mail] or call our customer service line on [phone]

SAFETY WARNINGS - READ BEFORE USE
5
For your safety, please read the safety warnings carefully, and make sure you understand and accept
all the safety instructions. The user will be responsible for any loss or damage caused by improper use.
NEED HELP?
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[e-mail] or call our customer service line on [phone]
1. Please wear all appropriate safety and protective gear such as helmet, knee and elbow pads and protective
gloves, before operating the scooter.
2. Make sure to wear comfortable clothes and flat, closed toe shoes when operating your scooter. Keep laces tied.
3. Please carefully read the User Manual, which will assist in explaining the basic working principles and provide
tips on how to best enjoy your scooter experience.
4. Do not try to open or modify your scooter, as doing so will invalidate your manufacturer warranty, and may cause
failure to your device leading to serious bodily injury or death.
5. Do not ride your scooter near motor vehicles or on public roads/highways. It's customer responsibility to ensure
that their electric scooter is used in accordance with all local and country laws.
6. Do not operate the scooter while under the influence of drugs and/or alcohol.
7. Do not operate the scooter when you are restless or sleepy.
8. Use your best judgment to keep yourself out of dangerous situations with your scooter.
9. Do not ride your scooter off of curbs, ramps, or attempt to operate in a skate park, empty pool, or in any ways
similar to a skateboard or stunt scooter. THE SCOOTER IS NOT A STUNT SCOOTER.
10. Do not turn sharply, especially at high speeds.
11. Do not abuse your scooter, doing so can damage your unit and cause failure to the operating system leading to
injury.
12. Do not drive in or near puddles of water, mud, sand, stones, gravel, debris or near rough and rugged terrain.
13. The scooter can be used on paved private land that is flat and even. If you encounter uneven pavement, please
lift your scooter over and past the obstruction.
14. Do not ride in inclement weather: snow, rain, hail, sleek, on icy surfaces or in extreme heat.
15. Do not ride in or near puddles, pools or other large bodies of water.
16. Bend your knees when riding on bumpy or uneven pavement to absorb the shock and vibration and help you
keep your balance. If you are unsure if you can safely ride on a specific terrain, step off and carry your scooter.
ALWAYS RIDE WITH CAUTION.
17. Do not attempt to ride over bumps or objects greater than 1.5cm even when prepared and bending your knees.
18. PAY ATTENTION - look at where you are riding and be aware of the conditions, people, places, property
and objects around you. Draw attention to the potential hazards of using the toy in areas other than private
grounds. The scooter should be used with caution since skill is required to avoid falls or collisions causing injury
to the user or third parties.
19. Do not operate the scooter in crowded areas.
20. Operate your scooter with extreme consideration for people and property at all times.
21. Do not operate the scooter while talking, texting, or looking at your phone.
22. Do not ride your scooter where it is not permitted.
23. Do not use the scooter to place yourself or anyone else and their property in danger.
24. Do not climb or travel down steep hills with your scooter.
25. The scooter is intended for use by one person, DO NOT attempt to operate the scooter with two or more people.
26. Do not carry anything in your arms while riding the scooter.
27. Women who are pregnant should not operate the scooter.
28. Riders should not operate the scooter without proper instruction and supervision from an experienced adult user.
29. At higher speeds, always take into consideration your stopping distance is increased.
30. Do not ride the scooter in wet or icy weather and never immerse the scooter in water, as the electrical and
drive components could be damaged by water or create other possibly unsafe conditions.
31. Do not attempt to jump on or off your scooter.
32. Do not ride the scooter in dark or poorly lit areas.
33. Do not operate your scooter on rough terrain..
34. Must ensure that all locking devices are engaged before every use.
35. Avoid driving the scooter in unsafe places, including near areas with flammable gas, steam, liquid, dust, fiber,
which could cause fire and explosive accidents.
36. Applying brakes too hard or too suddenly can lock up a wheel, which could cause you to lose control and fall.
Sudden or excessive application of the brake may result in injury or death.
37. This toy is unsuitable for children under 6 years due to its maximum speed.
38. Keep the instructions since it contains important information.
WARNING! -

BEFORE YOU START
6
HOW TO RIDE
Warning: There is risk of falling down
whilst riding, so make sure to wear
helmet and protection kits all the time.
1. Turn on the scooter via the switch under the footplate.
2. Put one foot on the Deck Sensor and kick off with the other foot. The E4 Spaceman
is kick motion activated.
3. You will need to press the deck sensor continuously for the motor to engage.
4. Once in motion, the motor propels the E4 Spaceman up to 5mph/8kph.
5. To stop - release the deck sensor and press the rear foot brake until stopped then step
off your scooter.
6. Turn off the scooter via the switch under the footplate.
Deck Sensor
On / Off switch
NEED HELP?
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or call our customer service line on
[phone]
Adult assembly required.
Allow at least 3 hours for initial charge. By not doing so you will invalidate the warranty.
WARNING! Before assembling the scooter, please check whether the power switch is in the “OFF” position, if not,
please put it in the “OFF” position before continuing with assembly.
ASSEMBLY:
HEIGHT ADJUSTMENT:
- Assembly can typically be completed in up to 5 minutes, not including the initial charge time.
- Charging time is at least 3 hours for the first time.
Before you first experience your scooter, please read the USER MANUAL thoroughly and learn the basics to
ensure your safety and the safety of others.
Failure to follow the basic instructions and safety precautions listed in the USER MANUAL, can lead to damage to your scooter, other property damage,
serious bodily injury, and even death.
WARNING
Remove the top plate with the allen key provided.
Centrally align the handlebar grips across the stem.
Replace the top part of the clamp, ensuring it locks
together at point ‘A’.
Firmly tighten the top nut with the allen key.
2. Handlebar Assembly
Release lever (1). Pull up (2) to release and unfold (3)
until the locking mechanism locks into the slot.
Hand tighten the nut on the opposite side of the
quick release lever. Close the quick release lever (4).
(The degree of tension of the quick release lever will
depend on how tight the nut is. Be careful not to
have the lever too loose as this may cause issues.)
1. To unfold the E4 Scooter
Release lever (1). Pull up (2) to release and fold (3).
Hand tighten the nut on the opposite side of the
quick release lever. Close the quick release lever (4).
3. To fold the E4 Scooter
How to adjust the height of the stem.
Push button in, and pull up
handles until they
reach desired height.
Top bolt
Point ‘A’.
Lock the 2 halves
together before
tightening the top bolt.
1. Open
lever
4. Close
lever
2. Pull release
3. Fully open
2. Pull release
3. Pull closed
1. Release lever
4. Close lever
Push the clamp closed.
Reverse the process when
folding your scooter down
for storage.
Pull open Clamp

OPERATING RANGE
7
Please notice the scooter can travel a distance of 3.1miles/5km on a fully charged battery in ideal conditions. The following
are some of the major factors that will affect the operating range of your scooter.
Terrain: A smooth, flat surface will increase your driving distance, while driving uphill, as well as rough or uneven terrain will
reduce your distance significantly.
Weight: The weight of the user can affect driving distance, a lighter user will have further range than a heavier user.
Ambient temperature: Please ride and store the scooter under recommended temperatures, which will increase driving
distance, battery life, and overall performance of your scooter.
Maintenance: Reasonable battery charging and maintenance will increase the distance. Overcharging the battery can reduce
range.
Driving Style: Frequent starts, stops, idling and deceleration will reduce your overall distance.
BATTERY WARNING
Battery Lithium Battery
3 hours
21.6 V
Charging time
Voltage
Initial Capacity
Working Temperature
Charging Temperature
Storage Time 6 months
Storage Temperature
Storage Humidity
2000 mAh
Relative Humidity 45%-85%
Battery Specifications
BATTERY WARNING
Failure to follow the Safety Precautions listed as below could lead to serious bodily injury and death.
Seek immediate medical attention if you are exposed to any substance that is emitted from the battery.
· This product is not to be connected to more than the recommended number of batteries.
· Non-rechargeable batteries are not to be recharged.
· Rechargeable batteries are only to be charged under adult supervision.
· Rechargeable batteries are to be removed from the toy before being charged.
· Different types of batteries or new and used batteries are not to be mixed.
· Batteries are to be inserted with the correct polarity.
· Exhausted batteries are to be removed from the toy.
· The supply terminals are not to be short-circuited.
· Do not disassemble or modify the battery. The battery contains safety and protection devices, which, if damaged, may
cause the battery to generate heat, explode or ignite.
· Do not use your scooter if the battery begins to emit odor, overheats, smokes, changes colour/shape, or appears
abnormal in any other way.
· Do not touch any leaking materials, or breathe fumes emitted.
· Do not allow children and animals to touch the battery.
· The battery contains dangerous substances, do not open the battery, or insert anything into the battery.
· Do not connect the positive terminal and negative terminal of the battery to each other with any metal object (such
as wire).
· Do not attempt to charge the scooter if the battery has discharged or emitted any substances. In that case, the battery
should be abandoned for safety.
· Please follow all local, state and federal laws in regards to recycling, handling and disposing of Lithium batteries.
· Do not carry or store battery together with necklaces, hairpins or other metal objects. Do not pierce the battery with
nails, strike the battery with a hammer, step on the battery or otherwise subject it to strong impacts or shocks. Do not
expose battery to water, or allow the battery to get wet.
· Do not place the battery in an environment where the ambient temperature is higher than 50°C or lower than -20°C
(e.g. do not leave the scooter or the battery pack in a car under direct sunlight for an extended time). Do not throw the
battery pack into fire as it may lead to battery failure, battery overheating, and even another fire. If the scooter is
expected to be left idle for more than 30 days, please fully charge the battery and place it in a dry and cool place. Keep
in mind to recharge it every 30 days to protect the battery from potential damage which is beyond limited warranty.
-20˚C ~ 50˚C
0˚C ~ 45˚C
-10˚C ~ 60˚C
NEED HELP?
Visit our website for replacement parts and product support
WWW.ZINCSPORTS.COM
or call our customer service line on
[phone]

8
This section is intended to provide you basic information about your battery and charger. Please read this
section carefully to ensure your safety. For user safety and to prolong the life of your battery, as well as
improve battery performance, please follow these instructions.
When the battery has run down, please charge your battery for 3 hours with the charger that you received with your
scooter.
Step 1: Ensure your scooter is turned off before you attempt to charge the battery.
Step 2: Ensure that the charging port is clean and dry.
Step 3: Plug the charger into the power socket, make sure the light on the charger is lit GREEN.
Step 4: Put the male DC connector plug into the charging port of the scooter. The indicator light on the charger
should change to RED, indicating that your scooter is now being charged. When the RED indicator
light on your charger turns to GREEN then your scooter is fully charged.
A full charge typically occurs at 3 hours.
Step 5: Please unplug the charger from your scooter and from the power outlet.
CHARGING THE BATTERY
IMPORTANT NOTES ABOUT CHARGING
NOTE
The charger itself may get quite warm to the touch when charging a deeply discharged battery.
BATTERY DISPOSAL
CONTAINS SEALED LITHIUM-ION BATTERIES. BATTERIES MUST BE RECYCLED. Your
Zinc product uses sealed lithium-ion batteries which must be recycled or disposed of in an environmentally sound
manner. Do not dispose of a lithium-ion battery in a fire. The battery may explode or leak. Do not dispose of a
lithium-ion battery in your regular household trash. The incineration, land filling or mixing of sealed lithium-ion
batteries with household trash is prohibited by law in most areas. Return exhausted batteries to a local, approved
battery recycler or a local seller of automotives.
Do not store the battery in temperatures above 50˚C or below -20˚C.
NEED HELP?
Visit our website for replacement parts and product support
WWW.ZINCSPORTS.COM
or call our customer service line on
[phone]
If the green light on your charger does not turn RED when you plug it into your scooter, it could mean you have to check the cables to ensure
you have a proper connection; or that your scooter is already fully charged.
• Do not overcharge as this will affect the life of the battery and may cause overheating which can lead to a fire hazard.
Never charge near flammable materials or liquids.
• The best charging temperatures are between 0°C~45°C. Extreme cold and extreme heat will prevent your battery from charging fully.
• Make sure to unplug your charger before standing on or operating your scooter, as this can be very dangerous.
• Use only the charger and charging cable supplied by Hy-Pro. Use of any other charger or cable may lead to damage to the product,
overheating and risk of fire. Use of any other charger or cable voids the warranty. Ensure you have working smoke alarms on every floor
of your home and in the room where you charge the scooter.
• Plug the cable into a main socket rather than an extension lead.
• Do not cover the battery/product with anything while charging.
• Make sure you use the battery recommended by the manufacturer.
• The charger is not a toy, it should be operated by an adult.
• Once your scooter has been charged, unplug the charger from the wall outlet and then from the scooter. Do not leave the scooter on
charge overnight and do not leave the scooter unattended whilst on charge.
• In an ideal situation, you would have somewhere secure to store/charge your scooter, such as a shed or garage. It would also be
desirable for this area to have plugs where you can charge your scooter.
• Ensure you have working smoke alarms on every floor of your home and in the room where you charge the scooter.
• Plug the cable into a main socket rather than an extension lead.
• Do not cover the battery/product with anything while charging.
• Make sure you use the battery recommended by the manufacturer.
Charging port located at front of scooter.
Remove the plug before charging, and replace
to keep out dust and water.

HARDWARE MAINTENANCE
9
FAILURE TO FOLLOW THESE INSTRUCTIONS MAY DAMAGE YOUR PRODUCT AND VOID WARRANTY.
WARNING! -
INSPECTION, MAINTENANCE, AND STORAGE
Your scooter requires routine inspection and maintenance, it is a factor of safety. This chapter describes maintenance
steps and important operating tips. Before you perform the following operations, ensure the scooter is turned off and
charging cable is disconnected.
INSPECTING AND CLEANING YOUR SCOOTER
- Routinely check the body of the scooter and tyres for damage or excessive wear.
- Wet a clean cloth with clean water, rinse the cloth thoroughly, and wipe the body of the scooter making sure that
water does not get into the power button, charging port or tyres. If water or other liquids enter the scooter, it will cause
permanent damage to the internal components.
BRAKE
Check the brakes function properly.
A) When you apply the brake pedal, the rear wheel should stop rotating;
B) Make sure the wheels are able to rotate freely, without getting stuck/ any stopping when the brake is not applied.
FRAME, FORK AND STEERING HANDLE
Check the frame, fork and steering handle for cracks or loose connections. Check all connection elements (such as a
folding system) are correctly tightened and not broken. It is necessary and important to check the tightening of the
various bolted elements regularly.
WHEELS AND TYRES
Wear and tear is unavoidable in the wheels and the driving system in the course of operation. The user must regularly
check the wheels and the driving system for wearing and make adjustments or replacements when necessary. Please
make sure the front wheel is able to rotate freely. It is suggested to add lubricant (30SAE lubricating oil is
recommended) to the moving parts every 6 months.
BATTERY
Always switch off the power when the scooter is not in use. Never store the scooter at a low temperature, it may
damage or degrade the battery permanently.
STORING YOUR SCOOTER
- Fully charge your battery before storing.
- If you are storing your scooter for an extended period of time, please fully charge your scooter at least once every
month.
- If the ambient temperature of the storage location is below 0°C, please do not charge. You must bring the scooter into
a warmer environment before charging.
- Check under Battery Specifications for more details.
- To prevent dust from getting into your scooter, try wrapping it or sealing it with its original packaging.
- Store your scooter indoors, in a dry and suitable temperature.
CHARGER
The charger supplied with the scooter should be regularly examined for damage to the cord, plug, enclosure and other
parts. In the event of such damage the scooter must not be charged until the charger has been repaired or replaced.
NEED HELP?
Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM Contact us at
[e-mail] or call our customer service line on [phone]
SCOOTER SPECIFICATIONS
• Net Weight: 4.82kg
• Max. Load: 50kg
• Max. Speed Limit: 5mph/8kph
• Max Distance: 3.1miles/5km *The range is tested in the lab (real range depends on user weight, incline, road condition and other factors.)
• Battery: Lithium, 21.6V 2Ah
• Power Requirement: AC100-240V ~ 50/60HZ
• Size (fold): L 67 X W 37 X H 24.5 cm
• Size (unfold): L 73 × W 37 × H (78-86) cm
• Tyre: Solid tyre

TROUBLESHOOTING
10
PROBLEM POSSIBLE CAUSE SOLUTION
Scooter will not run. Battery is not charged.
Charger is not working.
Charge the battery for at least 3 hours for the first
charge, and at least 3 hours for subsequent charges.
Charge the battery for at least 3 hours for the first
charge, and at least 3 hours for subsequent charges.
Scooter run time is short
or it is making a beep
sound continuously.
Battery requires charging.
Make sure the scooter is not overloaded. This product
is designed to sustain a maximum of 50kg.
An excessive overload triggers off automatic protection
and makes the scooter refuse to start. Do not ride uphill
a steep slope or use the scooter to tow any cargo. Do
not overload the scooter, which may cause the battery
and the electronics to age prematurely and damage
the power system.
Only ride on solid, even clean and dry surfaces such
as pavement and flat ground.
Scooter runs sluggishly. Scooter is overloaded.
Check all wire around the motors and all connectors
to make sure they are tight.
Contact ZINC Customer Services [phone]
for diagnosis and repair options.
Sometimes the scooter
doesn't run.
Loose wires or connection.
The scooter motor cuts
out and will not start
after the scooter has been
ridden up steep gradients
or in situations where the
maximum load has been
exceeded on the scooter.
Battery Management System
(BMS).
Motor or electrical switch
damage.
Unsuitable riding
conditions.
Make sure power flow to the wall outlet is on.
Battery will not fully charge. Make sure power flow to the wall outlet is on.
Battery may need to be replaced. Even with proper
care, rechargable batteries do not last forever.
The average rechargable battery life is 1 to 2 years
depending on scooter conditions and use. Replace
only with Hy-Pro replacement batteries.
Make sure charger plug is connected to 100-240V
power supply.
The battery incorporates a management system that
will automatically cut out the power. If these situations
occur the rider can push forward with one foot and the
deck sensor will re-activate the motor. Please do not
run the scooter under these conditions as the BMS
will continue to cut the power as the battery and
motor are being overloaded.
SPARE PARTS:
Due to general wear and tear, occasionally you may need to purchase spare parts to keep your scooter in peak condition.
It is important to use the correct spare parts for your particular model ie. ZINC E4 SPACEMAN ELECTRIC SCOOTER,
and that you purchase them directly from us.
Visit our website WWW.ZINCSPORTS.COM and go to ‘Spare Parts’.
If you have any problem selecting the parts you require, contact Zinc Customer Services on [phone].
WARNING! - ONLY USE GENUINE ZINC REPLACEMENT PARTS. The scooter has been built to certain
Zinc design specifications. The original equipment supplied at the time of sale was selected on the basis
of its compatibility with the frame, fork and all other parts. Certain aftermarket products may or may not
be compatible and will invalidate the warranty if used.
NEED HELP?
Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM Contact us at
[e-mail] or call our customer service line on [phone]

WARRANTY
11
©ZINC
Manufactured by
Hy-Pro International
Hy-Pro House, Centrus Park, Arenson Way,
Dunstable, Bedfordshire, LU5 5BN, UK
Made in China
ZINC SPORTS ELECTRIC SCOOTER WARRANTY POLICY
Thank you for purchasing a Zinc electric scooter and we hope you enjoy using it. Please ensure that
you read the following warranty. In order for your warranty to be valid you must satisfy the following conditions.
Failure to follow the conditions highlighted above means that your warranty will be void. We recommend that you save your original
sales receipt. Assuming that you have followed the conditions highlighted above, your product will have a 12-month limited warranty
from defects in the materials used to manufacture, and/or workmanship at the time of manufacture outside areas covered below.
Our warranty includes:
COMPONENT: TIME FRAME:
Battery 3 months
Controller 3 months
Charger 6 months
Motor 6 months
Frame 12 months
Vehicle body outside areas stipulated in the warranty 6 months
All scooters have an IP rating of IPX4. The warranty will be void if the scooter has any water ingress or damage as a result of water
ingress. The warranty may be void if the scooter has been used in the rain, through deep puddles, jet washing and submersion. No
warranty is provided for corrosion damages as a result of contact with water/humidity conditions. All electric scooters include Liquid
Contact Indicators on the battery pack. The Liquid Contact Indicators show if the device has come into contact with water or a liquid
containing water, the Liquid Contact Indicators turn red when they come into contact with water or a liquid containing water. The
warranty is void if the Liquid Contact Indicators are red.
Under no circumstance will Zinc Sports be obliged to provide compensation for bodily injuries, death, property damages, losses,
hindrance of profits, prevention of use or any other damage that will be caused directly or indirectly as a result of usage of this
device. Zinc Sports advice that you contact your insurance company to determine whether coverage is provided for the use of this
scooter, or to take out a new policy.
For the full warranty policy please visit our website at www.zincsports.com
PRODUCT CODE: ZC08610 E4 SPACEMAN
All products must be registered at www.zincsports.com within 30 days of receiving the product for the warranty to be valid.
Proof of purchase is also required for your warranty to be valid.
You must be the original purchaser who bought the product from an authorised dealer, your warranty cannot be transferred.
You must report any defects to Zinc Sports within 30 days of discovery of said defect else the warranty will not be valid.
The warranty will not be valid where the user is outside the recommended age group and maximum user weight. (only where specified)
Hy-Pro Asia
Room 1011, 10/F, Peninsula Centre,
67 Mody Road, Kowloon, Hong Kong
NEED HELP?
Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM Contact us at
[e-mail] or call our customer service line on [phone]
HY-PRO EUROPE
Cube Building, Monahan Road,
Cork, T12H1XY