Zip Heater HydroTap G4 User manual

802006UK BCS Residential User Guide - Aug 2015- V2.01 Page 1 of 28
ZIP HydroTap G4
User Guide
Affix model number label
here
802006
UK
®

Page 2 of 28 802006UK BCS Residential User Guide - Aug 2015- V2.01
3. Table of contents
• T ap safety ................................................. Page 3
• Tap operation ........................................... Pages 4 to 9
• Safety sensor calibration ........................ Page 10
• Tap lights .................................................. Page 10 to 11
• LCD screen & menu................................. Pages 12 to 25
• Filter maintenance ................................... Pages 25 to 26
• Changing the CO2cylinder ..................... Page 27
• Cleaning.................................................... Page 27
• Home menu icons.................................... Page 28
• Contact details ......................................... Page 28
• Date of installation.........

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3. Tap safety
Classic and Elite models
The safety lock feature is provided to
prevent boiling water flowing if the red
BOILING control is inadvertently activated.
This function can be activated and
deactivated from either the tap or from
the touch screen display (located on the
Command-CentreTM).
To activate the safety lock
(from the tap) Classic and Elite.
(Ensure ‘Allow safety settings change’ is
selected, see page 24).
First place a finger over the safety lock,
then depress the blue CHILLED lever
(Classic) or touch the CHILLED button
(Elite), keep both fingers in position for a
period of approximately ten seconds. The
safety lock indicator light will illuminate
(Classic) flash momentarily (Elite).
To deactivate the safety lock
(from the tap) Classic and Elite.
First place a finger over the safety lock,
then depress the blue CHILLED lever,
(Classic) or touch the CHILLED button
(Elite) keep both fingers in position for a
period of approximately ten seconds. The
safety lock indicator light will extinguish
(Classic) flash momentarily (Elite).
.
Safety Lock
• To allow the safety setting to be changed using the touch screen,
Classic and Elite (see page 24).
• To enable or disable the tap safety lock, all models (see page 24).
• For hot isolation, Classic and Elite (see page 24).
Safety Lock
Elite
Classic

Page 4 of 28 802006UK BCS Residential User Guide - Aug 2015- V2.01
3. Tap operation
To dispense boiling water (with the safety lock off)
Classic
Depressing the red BOILING lever allows the
dispensing of boiling water.
Pulling forward the red BOILING lever allows the
tap to operate in a “no-touch” mode.
Water will flow from between 5 and 15 seconds
(this is user adjustable, see page 25).
To reset, return the lever to the “off” position and
repeat the step. (The lever has to be manually
returned to the “off” position).
Elite
Touching the red BOILING button allows the
dispensing of boiling water.
Arc / Cube
Touch the SELECT button until the indicator and
select lights illuminate red. Rotating the control
when the indicator lights are illuminated red allows
the dispensing of boiling water.
To dispense boiling water (with the
safety lock on)
Classic
Depress the red BOILING lever, while
simultaneously covering the safety lock button with
a second finger. These two actions need to occur
within 2 seconds for the successful dispensing of
boiling water.
Elite
Place a finger on the safety lock, then touch the
boiling button, while keeping both fingers in position.
Arc / Cube
Touch the select button until the indicator, select
and safety buttons illuminate red, then touch the
safety button twice until the three red lights flash
(the lights will flash for approx. 2 seconds if the tap control is not rotated, then
the select, safety and indicator lights will return to continually illuminated red
(and after a short period the select and indicator lights will return to continually
illuminated blue as a safety precaution).
Boiling water may be dispensed by rotating the control while the three red
illuminated lights are flashing.
While dispensing boiling water, all three red illuminated lights will continue to
flash.
Indicator light
Safety Lock
Classic
Elite
Arc / Cube
Select
button

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Tap operation
Safety Lock
Boiling button
Chilled button
Elite functionality
The Elite tap uses
touch sensitive
controls to dispense
boiling, chilled and
chilled sparkling
water.
When operating the
tap ensure the touch
surface is dry, as
moisture may
interfere with the
sensor touch
control.
The safety lock can
be controlled from
either the tap or from
the touch screen
display in a similar
manner to the
Classic tap (See
page 24).
To dispense chilled water
Classic
Depressing the blue CHILLED lever allows the dispensing of chilled water.
Pulling forward the blue CHILLED lever allows the tap to operate in a “no-
touch” mode. Water will flow from between 5 and 15 seconds (this is user
adjustable, see page 25).
To reset, return the lever to the “off” position and repeat the step. The lever
has to be manually returned to the “off” position.
Elite
Touching the blue CHILLED button allows the dispensing of chilled water.
Note Chilled water will not be dispensed if the safety lock is accidentally
covered.
Arc / Cube
Rotating the control when the indicator light is illuminated blue allows the
dispensing of chilled water.
If illuminated red, touch the SELECT button until the indicator light illuminates
blue.
Elite

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Tap operation
Arc / Cube functionality
On powerup, wait
30secs. for the
unit to calibrate
before selecting
either the red
illuminated boiling
with safety, or
blue illuminated
chilled water or
white illuminated
chilled sparkling
water mode,
by touching the
select button.
The Arc / Cube
control may
be rotated in a
forward or reverse
direction to
dispense boiling,
chilled or chilled
sparkling water.
The rotary control
is spring loaded
in the forward
direction and
when released,
will return to the
off position.
When rotated in the
reverse direction the tap operates in a POT FILL mode. Water will flow from
between 5 and 15 seconds (This is user adjustable, see page 25). To reset,
return the control to the off position and repeat the step. The control has to be
manually returned to the off position.
To dispense boiling water, with safety lock on and with safety lock off, see
page 4.
To dispense chilled water see page 5.
To dispense chilled sparkling water see page 7.
Note When unattended, the control light will automatically default to the
chilled (blue illuminated) mode after a short period.
Rotary control
Select button
Safety button
Cube

802006UK BCS Residential User Guide - Aug 2015- V2.01 Page 7 of 28
Tap operation
Classic
Depressing both the red BOILING and the
blue CHILLED levers allows the dispensing
of sparkling water. Pulling forward both
levers allows the tap to operate in a “no-
touch” mode.
Water will flow from between 5 and 15
seconds (this is user adjustable see page
25). To reset, return the levers to the “off”
position and repeat the step. The levers
have to be manually returned to the “off”
position.
Operate both levers together
To dispense sparkling water
Elite
Classic
Indicator
light
Safety Lock
Arc / Cube
Select
button
Elite Tap
Touching both the boiling and chilled
buttons simultaneously allows the
dispensing of sparkling water.
Arc / Cube
Touch the select button until the
indicator light illuminates white.
Rotating the control when the
indicator light is illuminated white allows the
dispensing of chilled sparkling
water. When unattended, the
indicator light will automatically
default to the blue illuminated chilled mode.

Page 8 of 28 802006UK BCS Residential User Guide - Aug 2015- V2.01
Classic mixer tap
Lifting the lever up will
increase the flow rate
and lowering the lever will
decrease the flow rate.
Lower the lever all the way
down to close the tap.
When the lever is moved in
the direction of the blue dot,
the temperature is
decreased and when moved
in the direction of the red dot,
the temperature is increased.
The final temperature
will be dependant on the
temperature of the incoming
cold water.
Increase flow
Decrease flow Cold
Hot
3. Tap operation
Classic mixer
Arc mixer
Cube mixer
Arc / Cube mixer taps
Moving the lever away from the tap will increase the flow rate and moving
the lever towards the tap will decrease the flow rate. Move the lever to the
vertical position to close the tap.
When the lever is moved in the direction of the blue dot, the temperature is
decreased and when moved in the direction of the red dot, the temperature is
increased. The final temperature will be dependant on the temperature of the
incoming cold water.

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All-in-One tap
The top of the All-in-One tap is operated in the same manner as a Classic
HydroTap®G4. The two levers
are used for dispensing boiling,
chilled and chilled sparkling water.
The safety lock operating in the
same manner as the Classic
HydroTap®G4.
The mixer tap lever is operated
as a conventional ‘flick mixer’.
The hot direction is marked with a
red dot and the cold direction with
a blue dot, for dispensing cold to
warm water.
Lifting the lever up will decrease
the flow rate and lowering the
lever will increase the flow rate.
Lift the lever all the way up to
close the tap.
When the lever is moved in the direction of the blue dot, the temperature is
decreased and when moved in the direction of the red dot, the temperature
is increased. The final temperature will be dependant on the temperature
of the incoming cold water. The spout may be swivelled, left or right, for
convenience.
3. Tap operation

Page 10 of 28 802006UK BCS Residential User Guide - Aug 2015- V2.01
Safety sensor calibration
Light intensity varies from site to site, therefore it is recommended that a
recalibration be performed at the time of the installation.
All direct sunlight must be shaded from the HydroTap®G4, during the
calibration. This can be achieved by closing any nearby curtains, blinds, etc.
Procedure
• Shield the HydroTap®G4 from any
direct sunlight.
• With the Command-CentreTM in
normal operating mode turn the
power off.
• Pull both tap levers to the forward
position.
• Turn the power on.
• The Command-CentreTM will calibrate
the safety switch.
• Return the levers to the neutral
position.
Pull both levers forward
Safety
sensor
Tap lights
Blue lights
Red lights
Blue CHILLED water lights (not
available on Elite).
Continually illuminated
This indicates that the temperature of the
chilled water is within the set temperature
range.
Flashing slowly
This indicates that the chilled water is not within
the set temperature range. When the chilled
water is at the set temperature, the light will
stop flashing. This could take several minutes.
During heavy usage, the temperature can rise
out of this range.
Red BOILING water lights all models
Continually illuminated
This indicates that the boiling water is ready.
Flashing slowly
This indicates that the boiling water is below
the set dispense temperature.
Wait for the light to stop flashing before
dispensing water. The light will typically flash
after switching on, or coming out of sleep
mode.

802006UK BCS Residential User Guide - Aug 2015- V2.01 Page 11 of 28
Tap lights
Warning light all models
Flashing warning light
When the indicator light flashes fast and
continuous, a system fault has occurred.
Check for details on the faults screen. If
unable to rectify, call a qualified service
agent.
See System information, page 14 and
Service, page 18.
Filter light Classic and Elite
Filter light off
This indicates the filter is operating within its
normal specified lifespan.
Filter light flashing slowly
The light will flash slowly when the filter is
due for replacement and the LCD will show
‘Filter Change. See ‘To change the filter’
page 25
Filter lights Arc / Cube
All three tap lights (Safety, Select and
Indicator light) will flash every
10 seconds, indicating a filter change is
required.
Reset the filter light
See Filter reset page 16
Red warning
light
Filter light
Elite
Indicator light
Safety
Lock
Select light
Arc / Cube
Classic
Filter
light

Page 12 of 28 802006UK BCS Residential User Guide - Aug 2015- V2.01
Note When selecting menu options, the screen will revert to the main
menu, if the screen remains inactive for a period in excess of 10 seconds.
Note As an energy saving feature, the home screen will turn off after
5 minutes of non use. Touching the darkened LCD panel will reactivate the
home screen.
Zip HydroTap®G4 features a ‘TOUCH’ screen for easy setup and operation
adjustment.
(See page 28 for home menu icons).
Other possible messages in status window
Status** Information Notes
Safety OFF Product is in normal operation
mode
-
Safety ON Safety lock is activated Refer to section
G - Safety
System Fault Product has one or more system
faults
Refer to section B
- System info.
Sleep Mode System is in sleep mode. Boiling
water or hot water is not available.
Refer to section
G - Energy mode
Change Filter External/Internal filter needs to be
replaced
Refer to section C
- Installation
System Off System off in off mode. No boiling
water or chilled water available.
Refer to section
G - Energy mode
Hot Isolated Hot isolation has been activated.
Boiling water or hot water is not
available.
Refer to section
G - Safety
3LCD screen

802006UK BCS Residential User Guide - Aug 2015- V2.01 Page 13 of 28
3LCD screen menu
Main
menu
Sub menu Sub menu
options
Section
Language English / Deutsch
A
Information
• Product info.
• Filters log
• System faults
• Module
Revision
Serial number
Product number
Calibration
• Filters
• Faults found
B
Installation
• Filter flush
• Filter reset
• Boiling calibration
• Booster
• Purge CO2
• Lux sensor
calibration
• Start/Stop
• Internal/External
• Calibration options
• Enable/Disable
• Start/Stop
C
Service Password protected
D
Security • Enable password
• Set password
• Change password
E
Communication
(Not yet available)
• Remote monitor
• Remote control
• Wifi/Bluetooth
Options
F
Settings
• Date/Time
• Temperature
• Filter
• Energy modes
• Safety
• Dispense times
• 2hr/24hr Mode
• Hot set point
• Filter life (Litres)
Filter life (Months)
• Sleep mode options
On/Off modes
• Safety lock
Hot isolation
• Hot/Cold dispensing
G

Page 14 of 28 802006UK BCS Residential User Guide - Aug 2015- V2.01
A. Set language
B. System information
In this section, you can find your product serial number, check system fault
messages or view the event logs of your product.
LCD screen operation - section A
LCD Screen operation - section B
• Press the [MENU] button for
main menu.
• Press the [Info] button.
• Press [Product Info] to view the
current product serial number.
• Press [System Faults] to check
the fault information.
• Press [Event Log] to view
system events.
• Press [<=] button for the
previous menu.
• Press [Product Info] to view the
current product serial no.
• Press [<=] button for the previous
menu or press [HOME] button to
return to the home screen.
• Press [System Faults] to check the
fault information.
• Press [<=] button for the previous
menu or press [HOME] button to
return to the home screen.
• Press [Event Log] to view system
events.
• Use the scroll buttons to view the
events log.
• Press [<=] button for the previous
menu.
• Press the [MENU] button for
main menu.
• Press the [Language] button.
• Select the language.
• Press [<=] button for the
previous menu.

802006UK BCS Residential User Guide - Aug 2015- V2.01 Page 15 of 28
C. Installation
Have a bucket or similar container (not supplied) at the ready to hold a
quantity of water that will be ejected while the filter flush mode is in operation.
Open the filter access door on the front of the HydroTap®G4 and the filter
cartridge will be exposed. Located to the rear right hand side of the cartridge
is a flush line, approx 600mm long and the flush line stop cock. Place the
free end of the flush line into the bucket or container (not supplied).
Once your Zip HydroTap®G4 unit has been installed, Go to the install menu to
configure the system settings for your product.
1. Filter ush
Note: Run at least 10 Ltrs of
water through to flush the filter
of any excess black carbon
particles (this is normal). Once
the filter flush has finished,
press the [STOP] button to
display the main menu.
Sub menu
1. - Filter flush.
2. - Filter reset.
3. - Boiling calibration.
4. - Booster.
5. - CO2purge.
6. - Lux sensor calibration.
LCD screen operation - section C
OPEN
Position
CLOSED
Position
ON
OFF
The Zip HydroTap®G4 allows the user to adjust the filter life and to edit the
filter usage. (See page 21).
• Press [MENU] button for main
menu.
• Press the [Install] button. Turn the
stop cock on.
• Press the [Filter Flush] button.
• Press [START] button to start
filter flush. Once the filter flush is
finished, turn the stop cock off first
(ensure the cock is properly closed)
then press [STOP] to end filter flush
mode.
• Press [<=] button for the previous
menu or press [HOME] button to
return to the home screen.
• After initial installation,turning
off the filter flush mode puts the
HydroTap®G4 into calibration mode.
With subsequent filter changes, the
system reverts to the main menu.

Page 16 of 28 802006UK BCS Residential User Guide - Aug 2015- V2.01
After replacing the filter, the counters should be reset.
The Zip HydroTap®G4 is equipped with a self-calibrating program. On start
up, the controls take the system through a calibration process. Once this
mode is completed the system reverts back to normal operation. If you would
like to calibrate the system anytime after installed, please follow the steps
below.
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Boiling Calibration]
button.
• In the next screen, press [Calibrate]
if you want to start calibration.
Boiling calibration screen
3. Boiling calibration
Caution In general, boiling water units may vent steam from the tap spout.
Take care to avoid personal injury whenever this occurs.
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Booster] button.
• In the next screen, press button A
to enable the booster.
• Dispense boiling water for 30 secs
and check the outlet hose from the
booster is warm.
This function should only be used when a booster unit is installed.
Booster screen
4. Booster
Note Failing to make the correct selection for [Booster] will affect product
performance.
2. Filter reset
LCD screen operation - section C
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Filter Reset] button.
• In the next screen, press [YES]
button if you want to flush the filter.
Follow the filter flush steps to start
filter flush or press [NO] to cancel the
filter reset program. To set the filter
life or edit filter usage see page 21.

802006UK BCS Residential User Guide - Aug 2015- V2.01 Page 17 of 28
5. CO2purge
LCD screen operation - section C
6. Lux sensor calibration
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Lux Sensor Calibration]
button.
• The lights on the tap head will flash
to confirm calibration.
When fitting a new gas cylinder, it is important to purge the gas lines as
follows.
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Purge CO] button.
• In the next screen, press the
[START] button to commence the
purging process.
• Wait for the water to stop flowing
through the tap.
• Wait a further 10 seconds after the
water has stopped flowing. During
this time you will hear the CO2gas
running through the tap.
• Press stop.
Note Correct operation of the Lux sensor can be verified by selecting Lux
Sensor - OFF. When the room is subsequently darkened, below the calibrated
light level, the lights will turn off after approx. 30 seconds.
Note Undertake calibration under normal light conditions.

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Caution must be observed when changing any settings within the service
menu as any changes may affect the normal operation of the unit. This can
only be done by a Zip technician. Please contact your Zip service provider for
further assistance.
G4 HydroTap®G4 Password screen
Note In UK call a licensed electrician / plumber,or call Zip Heaters by
Telephone: [phone] on Mobile: [phone], for assistance,
service, spare parts or enquiries.
D. Service
LCD screen operation - section D
• Press the [MENU] button for main
menu.
• Press the [Service] button.
• A password is required to enter
service menu.

802006UK BCS Residential User Guide - Aug 2015- V2.01 Page 19 of 28
E. Security
The Zip HydroTap®G4 allows the appliance coordinator to set up a password
to protect against users changing the preferred system settings.
3. LCD screen operation - section E
Setting screen
F. Communication (when available)
The Zip HydroTap®G4 allows the user to use Wi-Fi or Bluetooth to operate the
product remotely.
Not yet available
LCD screen operation - section F
To set a password
• Press the [MENU] button for main
menu.
• Press the [Security] button.
• Press [Enable Password].
• Enter a 4 digit password.
To change a password
• Press the [MENU] button for main
menu.
• Press the [Security] button.
• Press [Change Password].
• Enter your old 4 digit password.
• Then enter your new 4 digit
password. You will need to
enter your password to access
the settings screen. If you have
forgotten the password, please
disconnect the power and restart
your HydroTap®G4.

Page 20 of 28 802006UK BCS Residential User Guide - Aug 2015- V2.01
G. Settings
3. LCD screen operation - section G g Instructions
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Then enter your 4-digit password.
You will need to enter your
password to access the settings
screens. If you have forgotten
the password see page 19, LCD
screen operation - section E
security.
In the settings mode you will be able
to access the following:
• Press the [MENU] button for main
menu.
• Press the [Setting] button.
• Press the [Date/Time] button.
• Choose 12 hour mode or 24 hour
mode by pressing the square
button. The selected mode will be
displayed in dark grey colour with
a tick box on the right.
• Press [NEXT] button to set time.
HydroTap®G4 Set date/time screen
Set date / time
Zip HydroTap®G4s are designed to operate within 1ºC to 2ºC of the set
point for boiling water and between 3º- 5ºC for chilled and chilled sparkling
drinking water. All boiling water units are self calibrating to 98ºC, which is the
recommended setting. Adjustments to the 98ºC setting are not recommended
however under certain circumstances adjustments may be made between
68º and 98ºC. See below.
Set temperature