Zipato ZIPABOX User manual

This guide
describes
how to install,
program and
operate Zipato
smart alarm
system.
How can I
manage all
security issues
with one
easy, intuitive
and efficient
solution?
USER
GUIDE
v1.2
ZIPABOX
ZIPABOX
ZIPABOX
CONNECT EVERYTHING

COPYRIGHT
© 2012 Tri plus grupa d.o.o. All Rights Reserved. Copyright by Tri plus grupa d.o.o.
No part of this manual may be reproduced or transmitted in any form without the
expressed, written permission of Tri plus grupa d.o.o.
TRADEMARKS
Zipato and the Zipato logo are registered Trademarks.
All other product names mentioned herein may be trademarks or registered
trademarks of their respective companies.
NOTICE
Although Zipato has attempted to ensure the accuracy of the content of this manual,
it is possible that this document may contain technical inaccuracies, typographical,
or other errors. Zipato assumes no liability for any error in this publication, and
for damages, whether direct, indirect, incidental, and consequential or otherwise,
that may result from such error, including, but not limited to loss of data or profits.
Zipato provides this publication “as is” without warranty of any kind, either express
or implied, including, but not limited to implied warranties of merchantability or
fitness for a particular purpose. The published information in the manual is subject
to change without notice.
Zipato reserves the right to make changes in the product design, layout, and driver
revisions without notification to its users.
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IMPORTANT SAFETY INFORMATION
To avoid contact with electrical current:
Never install an Ethernet connection in wet locations unless that connector is
specifically designed for wet locations.
Do not place Ethernet wiring or connections in any conduit, outlet or junction box
containing electrical wiring.
Installation of inside wire may bring you close to electrical wire, conduit, terminals
and other electrical facilities. Extreme caution must be used to avoid electrical
shock from such facilities. Avoid contact with all such facilities.
Ethernet wiring must be at least 2 m from bare power wiring or lightning rods and
associated wires, and at least 15 cm from other wire (antenna wires, doorbell
wires, wires from transformers to neon signs), steam or hot water pipes, and
heating ducts.
ELECTROMAGNETIC COMPATIBILITY
In proper state and when operated properly, the product complies with all the
requirements in respect of interference radiation according to EN 301 489-17, EN
301 489-1 and EN 300 328. The connections conducting HF signals must neither be
manipulated nor damaged.
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INTRODUCTION 05
PACKAGE CONTENTS 12
CONNECT THE ZIPABOX 13
ACCOUNT CREATION AND REGISTRATION 15
INSTALLATION/MOUNTING ZIPABOX 18
ADDING DEVICES 20
REMOVING DEVICES 20
TROUBLESHOOTING 21
SPECIFICATIONS 24
LIMITED PRODUCT WARRANTY 26
DECLARATION OF CONFORMITY 32
CONTENTS
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THANK YOU for purchasing Zipabox smart home automation controller. This
guide describes how to install, program and operate your Zipabox. Zipabox makes
every home smart by using advanced technology to hide the complexity of home
networking - delivering a simple smart home. It plugs into any outlet in the home
and automatically talks to all the connected devices in the house, connecting them
to the cloud so that consumers can control them using tablets, smart phones,
computers or TVs— at home or on the go. The Zipabox Gateway supports a variety
of communication standards including Z-WAVE, ZIGBEE, KNX, ONVIF, and UPnP.
The Zipabox’s capabilities can easily be expanded using “snap-in” expansion
modules that will add support for new interfaces and functionalities, communication
standards and protocols, etc.
Once configured, the gateway works stand-alone, but also features cloud support
for advanced monitoring, messaging and programming services.
Intuitive graphical user interface allows customers to program their own home
rules without any previous programming experience.
INTRODUCTION
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SECURITY
AND SAFETY
01
unlimited number of virtual alarms (partitions)
up to 233 two-way, wireless zones
trigger alarms in case of:
intruder (motion sensors and door/window sensors),
fire (smoke sensors),
flood (water leakage sensors),
gas (CO sensors)
panic button,
duress (if someone force you to disarm your system)
health care (in case of missing actions during particular time e.g. motion, door
opening, laying on bed...)
remote arm/disarm and status-info with any smartphone
vandal proof - Zipabox is 24/7 monitored by central station which triggers alarm
in case of connection loss
include arm/disarm commands in automation scenes
integration with existing alarm systems (DSC, Honeywell...)
easy online setup and configuration through web based interface
use of same sensors for security and automation purposes
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LIGHTING
02
easy installation of wireless modules
Z-Wave and ZigBee lighting modules pre-configured for even easier setup
support remote dimming and on/off switching with any smartphone
automatically turn lights on at sunset and off at sunrise
unlimited number of scenes supported
turn lights on during emergencies
advanced event based rules configuration
auto-pilot lighting programs to discourage intruders while home is empty
CLIMATE
03
multi-room heating and cooling control with any smartphone
advanced programming scheduler online, accessible over web browser
easily create unlimited number of custom zones (thermostats)
multi-zone humidity control by using standard humidifiers and dehumidifiers
use Internet weather feeds to program your home climate conditions
create advanced event based rules to automate home climate based on other
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environmental and home events
include climate control in automation scenes together with alarm, lighting, etc.
Notification and automated actions in case of overtemperature events, power
outages, and other incidents…
SUN
SHADING
04
control blinds, roller-shutters, curtains and pergolas using any smartphone
automate motors by using fun and easy programming
add your sun shading commands into home scenarios together with lights,
climate, alarms...
automate your shades to react to outside weather conditions
easy installation using pre-configured wireless modules
IRRIGATION
05
control unlimited number of irrigation zones
use advanced programming options online to setup perfect irrigation process
automate irrigation system based on Internet weather forecast
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integrate your irrigation scheme together with your complete home automation
scenarios
ACCESS
06
remotely lock/unlock your door with any smartphone
remotely open/close your garage door or gate over any smartphone
get video notification when door is open
use RFID tags to open doors and get detailed statistics
automate doors/locks using scenarios and event based programming tool
trigger automation events when door lock user codes are entered
automatically unlock doors in the event of an emergency
MULTIMEDIA
07
remotely control your audio/video equipment with any smartphone
automatically turn on favorite shows when they air and get alerts
automatically turn off A/V equipment at pre-set time or when room is unoccupied
automatically turn on equipment to discourage intruders
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VIDEO
MONITORING
08
access live and recorded video via the web and from any smartphone
support for most of the available IP cameras – ONVIF support
get email and SMS notifications with pictures and live video attached
remotely adjust pan-tilt cameras
create advanced event based recording and video notification rules
ENERGY
METERING
09
real-time monitoring energy consumption and notification right on smartphone
compare energy usage and cost with others in the area
automatically turn on/off your appliances in accordance with electricity prices
see detailed analysis of your energy consumption
save energy by automating lights, thermostats, sun shades...
TAKE CARE OF YOUR SAFETY
Display extreme caution when using ladders or steps, please follow manufacturer’s
instructions. Be careful when using hand and power tools and follow the manufacturer’s
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guidelines when using them. Take care that the correct tools are used. Wear goggles or
protective clothing where required.
TECHNICAL
SUPPORT
08
HAVING TROUBLE INSTALLING YOUR NEW PRODUCT?
Zipato’s website contains the latest user documentation and software updates for
Zipato products and services.
www.zipato.com
CALL SUPPORT
CONTACT LINE: + 385 1 444 444 00
(Mon-Fri) 9.00am-06.00pm
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PACKAGE CONTENTS
POWER ADAPTER
230V AC TO
12V DC
ETHERNET
CABLE
868 MHZ ANTENNA
FOR ZWAVE
NETWORK
ZIPABOX
USER
GUIDE
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CONNECT THE ZIPABOX
Locate your serial number Your Serial number is located on the back of the Zipabox,
make a note of it as it will be required when registering your panel online.
CONNECT TO BROADBAND
Connect your Zipabox to your broadband router via the Ethernet cable.
The Ethernet port is located on the back of the Zipabox.
Zipabox queries your DHCP server for an IP address. If you do not have a DHCP
server in your local network, after 60 seconds Zipabox will auto configure itself with
link-local IPv4 address (in 169.254.0.0/16 range).
01 Serial
number
02 Antenna
1
03 Antenna 2
(optional)
04 Reset
button
05 Ethernet
port
06 Power
input
01 02 03 04 05 06
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MOUNT ANTENNA
Screw Z-wave antenna to Antenna 1 connector
POWER UP
Plug the power adaptor into mains supply wall socket and the other end into control
unit. You should see following LED sequence:
01 | PLUG IN POWER ADAPTOR: steady yellow light for approximately 60 sec.
02 | ZIPABOX GETTING READY: slowly flashing green light
03 | ZIPABOX READY: steady green light
01 Button
1
02 Button
2
03 LED
indicator
01 02 03
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ACCOUNT CREATION
To benefit from the Zipato monitoring and control service you will need to set up your
Zipato account and register your Zipabox. Upon registration you will automatically
get the basic free level of monitoring service.
Open a browser window on your computer and go to the following URL: my.zipato.com
Click on “Register” button in upper right corner of a screen and follow the onscreen
instructions. Next window will pop up.
Fill out empty fields
Click on “Register”
Take note of your password
during this process.
ACCOUNT CREATION
AND REGISTRATION
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Once you input registration data and click on register, new window will pop up:
REGISTER YOUR ZIPABOX
When you first time log in to your account, you need to enter serial number of your
Zipabox. Serial number is located on back of your Zipabox.
When this message appears check your email account. If there is no email please
check spam container.
Email should look like this:
Hi, your email here“, welcome to the Zipabox!
To validate your email address please click on the following link verify Once email is
verified, login to Zipato by filing out credentials.
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Enter the serial number located at back of your Zipabox
Serial number must be entered within 2 min. If not, message will appear saying
“Allowed registration time elapsed”. This is done because security precaution. If
this happens restart Zipabox and reenter serial number.
FINALIZE YOUR ACCOUNT
Your account is set up and you are able to use Zipato cloud system. Anyway, you
need to ensure that your account is fully set up so you get the most from your Zipato
account. THIS INCLUDES: Account Details
Make sure that you have fully completed your profile. Go to General settings in the
General widget and select Details tab.
USERS
The Users section is where you add your family members which will have the rights
to use your system. Adding a new user requires you to enter new user’s details and to
give him/her certain rights. Rights management allows you to permit some services
for some users.
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WALL MOUNTING
Drill holes in the wall surface and insert the wall plugs if fixing into plaster or brick
holes. Drill two holes, fix the screws and hook the Zipabox onto the screw’s heads.
Make sure swivel antenna is in vertical position.
INSTALLATION/
MOUNTING ZIPABOX
01 Holes
for fixing
Zipabox
on screw’s
heads
01
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DIN RAIL MOUNTING
Make enough space for Zipabox on your Din-rail. Hook upper fitters on the back of
your Zipabox to the Din rail and press Zipabox slightly to snap lower fitters.
TABLE TOP
You can place your Zipabox on any table top. Just make sure that swivel antenna is
in vertical position.
01 Upper
fitters
02 Lower
fitters
01
02
01 Button
1
02 Button
2
03 LED
indicator
01
02
03
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ADDING NEW DEVICES ZWAVE OR ZIGBEE
Before adding new device, it is recommended to bring device closer to Zipabox, so
that no obstacle can interfere with operating range of device. Recommended distance
between sensors and Zipabox is less than one meter. Read device instructions
regarding inclusion/join mode. Device in inclusion/join mode is awake and ready
for joining in to Zipato network. Always reset device before adding it to the network.
Reset deletes any information about prior controller that was stored in device. At the
end of joining or removing session it is recommended to refresh Zipato Control Center
or wait until number of device is not increased by one to make sure that device is
visible in Total device list.
01 | On Zipato dashboard, click “Add device” button in General widget and follow
wizard instructions. For Zwave devices, it is recommended that you reset your
device before adding it to the Zipato network.
02 | After you successfully add the device in to your Zipato network go to “Total
devices” in General widget and set your device’s room name and type. This will help
you to control your device easier.
REMOVING DEVICES
To remove device go to Zipato Control Center and click on “Remove device” and
follow wizard instructions.
ADDING DEVICES
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