Zline ATTAINABLE LUXURY RFM36 Assembly instructions

REFRIGERATION
Installation Guide and User Manual
1.0.1

ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath of your
dreams is never out of reach. Through our unique designs and unparalleled quality, we’re
dedicated to providing you an elevated experience in the heart of your home. With an
endless selection of features and finishes, our inspiration is your reality.
ZLINE is fueled by a passion for innovation; A relentless pursuit of bringing the highest end
luxury designs and professional features into everyone’s homes. Because we continually strive
to improve our products, we may change specifications and designs without prior notice.
REGISTERING YOUR PRODUCT
Please register your ZLINE appliance to activate your warranty.
Begin the simple registration process by scanning the QR code.
By registering your appliance, you will have access to:
• Technical Support
• Warranty Service
• Tracking your support inquiries
• Tracking your support inquiries
WARNING: This product can expose you to chemicals including nickel, which is known to the
State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.
SCAN ME

WARRANTY
IMPORTANT SAFETY INSTRUCTIONS 1
ELECTRICAL CONNECTION 6
PLACEMENT AND PRODUCT DIMENSIONS 7
INSTALLING THE WATER LINE 11
OPERATION 13
MAINTENANCE AND CLEANING 18
TROUBLESHOOTING 22
TABLE OF CONTENTS
COVERAGE
ZLINE Kitchen and Bath refrigerators have a one year parts and service warranty
and a five year parts warranty for a sealed system. This is from the original purchase
date for the original purchaser of the product.
TERMS
This warranty applies only to the original purchaser of the product installed for
normal residential use. This is defined as a single-family, residential dwelling in a
non-commercial setting. Commercial settings include but are not limited to: schools,
churches, hotels, restaurants, vacation rentals such as Airbnb, day care centers,
private clubs, fire stations, common areas in multi-family dwellings, nursing homes,
food service locations, and institutional food service locations such as hospitals or
correction facilities. This warranty is non-transferable and will not be extended based
on the date of installation. The warranty applies only to products installed in the
continental United States and the District of Columbia. Warranty shall not apply and
ZLINE Kitchen and Bath is not responsible for damage resulting from negligence,
improper maintenance, misuse, abuse, alteration of or tampering with the appliance,
accident, natural disaster, improper electric supply, unauthorized service or repair,
improper installation, or installation not in accordance with the instructions contained
in the manual or the local codes.
WHAT IS NOT COVERED
1. Start-up damages or problems caused by improper installation or use.
2. Damage related to unauthorized service or unauthorized parts.
3. Installation in any commercial or non-residential application.
4. Aesthetic damage, scratches, or natural wear caused by normal use.
5. Second-hand, open box products, or products purchased from an unauthorized
retailer.

21
General Safety
SAFETY INSTRUCTIONS
This manual contains lots of important safety information which should be observed
by the users.
WARNING:
Indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION:
Indicates a potentially hazardous situation which, if not avoided, may
result in injury. It may also be used to alert against unsafe practices.
NOTICE:
Indicates a potentially hazardous situation which, if not avoided, may
result in damage to the dishwasher, the tableware, the equipment, or the
environment.
GENERAL SAFETY
• WARNING: Risk of fire/flammable materials.
• This appliance is intended to be used in a household.
• Children should be supervised to ensure that they do not play with the appliance.
• If the supply cord is damaged, it must be replaced by a professional in order to
avoid a hazard.
• Do not store explosive substances, such as aerosol cans with a flammable
propellant, in this appliance.
• The appliance has to be unplugged after use and before carrying out user
maintenance.
• WARNING: Keep ventilation openings in the appliance enclosure or in the built-
in structure clear of obstruction.
• WARNING: Do not use mechanical devices or other means to accelerate the
defrosting process, other than those recommended by the manufacturer.
• WARNING: Do not damage the refrigerant circuit.
WARNING
CAUTION
NOTICE
SAFETY INSTRUCTIONS
• WARNING: Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type recommended by the
manufacturer.
• WARNING: Dispose of the refrigerator according to local regulations, due to the
use of flammable blowing gas and refrigerant.
• WARNING: When positioning the appliance, ensure the supply cord is not
kinked or damaged.
• WARNING: Do not use multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
• Do not use extension cords or ungrounded (two prong) adapters.
• DANGER: Risk for child safety. Before you dispose of your old refrigerator or
freezer:
• Take off the doors
• Leave the shelves in a place that children may not easily climb inside.
• The refrigerator must be disconnected from the source of electrical supply before
attempting the installation of accessory.
• Refrigerant and cyclopentane foaming material used for the appliance are
flammable. Therefore, when the appliance is disposed of, it should be kept away
from any fire source and be picked up by a special disposal company with
corresponding qualifications, as to prevent damage to the environment or any
other harm.
• Children should be supervised to ensure that they do not play with the appliance.
• For doors or lids fitted with locks and keys, the keys should be kept out of the
reach of children and not in the vicinity of the refrigerating appliance in order to
prevent children from being locked inside.
• WARNING: To avoid a hazard due to instability of the appliance, adjust the
height according to the instructions.
• WARNING: Connect to potable water supply only.
• Do not arbitrarily disassemble or reconstruct the refrigerator, nor damage
the refrigerant circuit. Maintenance of the appliance must be conducted by a
professional.
• Damaged power cord must be replaced by a professional.
General Safety

43
Energy Warnings
SAFETY INSTRUCTIONSSAFETY INSTRUCTIONS
• To avoid contamination of food, please read the following instructions:
• Opening the door for long periods of time can cause a significant
increase in the temperature of the compartments of the appliance.
• Regularly clean surfaces that can come in contact with food and
accessible drainage systems.
• Clean water tanks if they have not been used for 48 hours; flush the
water system connected to a water supply if water has not been drawn
for 5 days.
• Store raw meat and fish in suitable containers in the refrigerator so that
it is not in contact with nor can drip onto other food.
• Two-star frozen food compartments are suitable for storing
pre-frozen food, storing or making ice cream, and making ice cubes.
• One-star , two-star , and three-star compartments are not
suitable for the freezing of fresh food.
• If the refrigerating appliance is left empty for long periods, switch off,
defrost, clean, dry, and leave the door open to prevent mold
developing within the appliance.
• The gaps between the doors and between the doors and the refrigerator body
are small. Do not to put your hand in these areas. Be gentle when closing the
refrigerator door to avoid falling articles.
• Do not pick up food or containers with wet hands in the freezing chamber when
the refrigerator is running, especially metal containers, in order to avoid frostbite.
• Do not allow any child to get into or climb the refrigerator to prevent suffocation
or a falling injury.
• Do not place heavy objects on the top of the refrigerator, considering that
objects may fall when closing or opening the door and accidental injuries might
occur.
• Unplug the appliance in the case of power failure or cleaning. Do not connect
the refrigerator to power supply for five minutes to prevent damages to the
compressor due to successive starts.
• Before installation or adjusting the accessories, disconnect the refrigerator from
power.
PLACEMENT OF ITEMS
• Do not put flammable, explosive, volatile and highly corrosive items in the
refrigerator to prevent damage to the product or fire accidents.
• Do not place flammable items near the refrigerator to avoid fires.
• The refrigerator is intended for household use, such as the storage of food; it shall
not be used for other purposes, such as storage of blood, drugs, or biological
products, etc.
• Do not store beer, beverage, or other fluid contained in bottles or enclosed
containers in the freezing chamber of the refrigerator. Otherwise, the bottles or
enclosed containers may crack due to freezing to cause damages.
ENERGY WARNINGS
• Refrigerating appliances might not operate consistently (for example: defrosting
of food or temperature becoming too warm in the frozen food compartment)
when set below the cold end of the range of temperatures for which the
refrigerating appliance is designed for an extended period of time.
• Effervescent drinks should not be stored in food freezer compartments or
cabinets or in low-temperature compartments or cabinets. Some products such
as water ices should not be consumed too cold.
• Do not exceed the storage time(s) recommended by the food manufacturers for
any kind of food and particularly for commercially quick-frozen food in food
freezer and frozen foodstuff storage compartments or cabinets.
• Wrap the frozen food in several layers of newspaper to prevent an undue rise in
the temperature while defrosting the refrigerator.
• A rise in temperature of the frozen food during manual defrosting, maintenance,
or cleaning could shorten the storage life.
General Safety

65
Disposal Safety
SAFETY INSTRUCTIONS
WARNINGS FOR DISPOSAL
• Refrigerant and cyclopentane foaming material used for the appliance are
flammable. Therefore, when the appliance is disposed of, it should be kept away
from any fire source and be picked up by a special disposal company with
corresponding qualifications, as to prevent damage to the environment or any
other harm.
• When the refrigerator is disposed of, disassemble the doors and remove gasket
of door and shelves. Put the doors and shelves in a proper place so as to prevent
damage to the environment or any other harm.
Correct disposal of this product: This icon indicates that this product
should not be disposed with other household wastes. To prevent
possible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable
reuse of material resources. To return your used device, please use the
return and collection systems or contact the retailer where the product
was purchased. They can take this product for environmentally safe
recycling.
Electrical Connection
BEFORE INSTALLATION
ELECTRICAL CONNECTION
• Do not pull the power cord when pulling the power plug of the refrigerator. Firmly
grasp the plug and pull out it from the socket directly.
• To ensure safe use, do not damage the power cord or use the power cord when it
is damaged or worn.
• Use a dedicated power socket. The power socket shall not be shared with other
electrical appliances. The power plug should be firmly connected in the socket or
else fires might be caused.
• Ensure that the grounding electrode of the power socket is equipped with a
reliable grounding line.
• In the event of a gas leakage or leakage of other flammable gases, turn off the
valve of the leaking gas and then open the doors and windows. Do not unplug
the refrigerator and/or other electrical appliances considering that spark may
cause a fire.
• Do not use electrical appliances on the top of the appliance unless they are of the
type recommended by the manufacturer.
ENERGY SAVING TIPS
• The appliance should be located in the coolest area of the room, away from heat
producing appliances or heating ducts and out of the direct sunlight.
• Let hot food cool to room temperature before placing them in the appliance.
Overloading the appliance forces the compressor to run longer. Food that freeze
too slowly may lose quality or spoil.
• Be sure to wrap food properly and wipe containers dry before placing them in the
appliance. This cuts down on frost build-up inside the appliance.
• Appliance storage bin should not be lined with aluminum foil, wax paper, or
paper toweling. Liners interfere with cold air circulation, making the appliance less
efficient.
• Organize and label food to reduce door openings and extended searches.
Remove as many items as needed at one time and close the door as soon as
possible.
WARNING

87
Placement
Product Dimensions
BEFORE INSTALLATION
BEFORE INSTALLATION
STARTING UP THE APPLIANCE
• Before powering on initially, keep the refrigerator still for two hours before
connecting it to power supply.
• Before putting in any fresh or frozen food, the refrigerator should be run for 2-3
hours or for over 4 hours in summer when the ambient temperature is high.
• Leave enough space to open the doors.
PLACEMENT
• Before use, remove all packing materials, including bottom cushions, foam pads,
and tape inside of the refrigerator. Tear off the protective film on the doors and
the refrigerator body.
• Keep away from heat and avoid direct sunlight. Do not place the freezer in moist
or watery places to prevent rust or reduction of insulating effect.
• Do not spray or wash the refrigerator. Do not put the refrigerator in moist places
where it can be easily splashed with water, so as not to affect the electrical
insulation properties of the refrigerator.
• The refrigerator should be placed in a well-ventilated indoor place and the
ground shall be flat and sturdy (rotate left or right to adjust the adjustable leg for
leveling, if unstable).
• The top space of the refrigerator shall be greater than 1 1/2" - 2" and the
refrigerator should be placed against a wall with a free distance of more than
2" on the back and 1/2" - 1" on the sides. This facilitates heat dissipation.
62 11/16”*
(1593 mm)
*Working space before sliding into cabinet cut out
35 5/8”
(905 mm)
24 7/16”
(620 mm)
29”
(737 mm)
(3.2 mm)
13 9/16”
(344 mm)
13 9/16”
(344 mm)
43 3/16”
(1098 mm)
135
90
1
/
8“
(3.2 mm)
1
/
8“
2”
(51 mm)
(24.3/8”)
620 mm
1743 mm
(29”)
737 mm
(68 5/8”)
1776 mm
(69 7/8”)
1067 mm
(42”)
62 11/16”*
(1593 mm)
*Working space before sliding into cabinet cut out
35 5/8”
(905 mm)
24 7/16”
(620 mm)
29”
(737 mm)
(3.2 mm)
13 9/16”
(344 mm)
13 9/16”
(344 mm)
43 3/16”
(1098 mm)
135
90
1
/
8“
(3.2 mm)
1
/
8“
2”
(51 mm)
(24.3/8”)
620 mm
1743 mm
(29”)
737 mm
(68 5/8”)
1776 mm
(69 7/8”)
1067 mm
(42”)
62 11/16”*
(1593 mm)
*Working space before sliding into cabinet cut out
35 5/8”
(905 mm)
24 7/16”
(620 mm)
29”
(737 mm)
(3.2 mm)
13 9/16”
(344 mm)
13 9/16”
(344 mm)
43 3/16”
(1098 mm)
135
90
1
/
8“
(3.2 mm)
1
/
8“
2”
(51 mm)
(24.3/8”)
620 mm
1743 mm
(29”)
737 mm
(68 5/8”)
1776 mm
(69 7/8”)
1067 mm
(42”)

109
Placement
INSTALLATION INSTALLATION
LEVELING FEET
• Turn the feet clockwise to raise the appliance.
• Turn the feet counterclockwise to lower the appliance.
• Adjust the right and left feet based on the procedures above to a horizontal level
LEVELING DOOR
Precautions before operation:
• Disconnect the refrigerator from power before user maintenance.
• Before adjusting the door, take precautions to prevent any personal injury.
• NOTE: Pliers are needed.
1. Raise the lower door up to the level of the higher door.
2. Insert the supplied fastener-ring by using pliers in the gap between the
hinge-grommet and the lower hinge.
• The number of fasten-rings you will need to insert depends on the gap.
Not level
Lower hinge
Fastener-ring
Hinge
grommet Pliers
L
H
INSTALLING DOOR HANDLES
CAUTION
Precautions should be taken to prevent the handle from falling and
causing personal injury.
1. Screw in anchors to the door with
Philips head screwdriver.
2. Line up and fit the handle into the
top and bottom door anchors.
3. Using an Allen wrench, secure in the
top and bottom handle screws to the
door anchors.
REMOVAL OF DOOR HANDLES
Remove screw and pull hand outward.
Hole for
door anchor
Location of anchor screws
Handle screw
Refrigerator
door handle
Hole for
door anchor
Location of anchor screws
Handle screw
Refrigerator
door handle
Hole for
door anchor
Location of anchor screws
Handle screw
Refrigerator
door handle
Hole for
door anchor
Location of anchor screws
Handle screw
Refrigerator
door handle
Hole for
door anchor
Location of anchor screws
Handle screw
Refrigerator
door handle
Hole for
door anchor
Location of anchor screws
Handle screw
Refrigerator
door handle

1211
CONNECTING THE WATER LINE TO THE REFRIGERATOR
There are several items that you need to purchase to complete this connection. You
will find these items sold as a kit at your local hardware store.
1. Water tubes (supplied) insert into corresponding hole of water connector
(supplied).
2. Water line installation kit (not included) inserts into another hole of water
connector (supplied).
3. Turn water valve on and check for any leakage
CONNECTING THE WATER LINE TO A DRINKABLE WATER SOURCE
• If your water line is NOT potable, please add an external water filter.
• If you must repair or disassemble the water line, cut off the plastic tubing to make
sure you get a snug, leak-free connection.
INSTALLING THE WATER LINE
Water line installation kits are available at a local hardware store.
1. Attach new stainless steel braided line to the main water valve, making sure that
the water is turned off.
2. Connect the other end of the braided line to the 1/4 to 1/4 brass compression
connection that is in the water line kit. Take off the other end by unscrewing the
brass connector.
3. Slide the female screw connection piece that was taken off of the brass
connector and with the brass ring around the base of the plastic water line. That
attaches to the refrigerator.
4. Then, take the plastic line and with the female connection piece and securely
tighten it to the brass connector piece.
5. Finally, turn on water and slowly making sure there are not water leaks.
CONNECTING TO THE WATER SUPPLY LINE
1. Shut off the main water supply line and turn the ice-maker off.
2. Locate the nearest cold water supply valve.
3. After connecting the water supply to the water valve, turn your main water
supply back on and flush several gallons of water to clear the water supply line.
Installing the Water Line
Installing the Water Line
INSTALLATION
Cold water line
Pipe clamp
Shut off valve
Water line installation kit
1
2
3
INSTALLATION
Water connector
Water tube

1413
Buttons
Product Features
OPERATION
Shelf
Shelf
Door tray
Freezing chamber
Upper freezer drawer
Ice storage bin
Lower freezer drawer
Lower freezer drawer
Crisper drawer
Refrigerator body
Upper freezer drawer
Dairy Bin
Door tray
Big drawer
LED Lighting Control and display panel
OPERATION
REFRIGERATING CHAMBER
• The refrigerating chamber is suitable for storage of a variety of fruits, vegetables,
beverages, and other food consumed in the short term.
• Cooking ingredients should not be put in the refrigerating chamber until cooled
to room temperature.
• Seal food before putting into them into the refrigerator.
• The glass shelves are adjustable.
FREEZING CHAMBER
• The low temperature freezing chamber may keep food fresh for a long time and
it is mainly used to store frozen food and make ice.
• The freezing chamber is suitable for storage of meat, fish, and other food not to
be consumed in short term.
• It is preferable to divide chunks of meat into small pieces for easy access. Please
note that food should be consumed within the shelf time.
NOTE: Storage of too much food during operation after the initial connection to
power may adversely affect the freezing effect of the refrigerator. Food stored shall
not block the air outlet or the freezing effect will also be adversely affected.
BUTTONS
1. Ice-making button
2. Super cool button
3. Temperature adjusting button of refrigerator room
4. Temperature adjusting button of freezer room
5. Super freeze button
6. Lock/unlock button

1615
Display
Mode Settings
OPERATION
DISPLAY
• When the refrigerator is plugged in, the display screen will turn on and the start-
up bell rings. Then, the display screen enters the normal display of operation. (If
powering on for first time, the default set temperature of the refrigerator room
and the freezer room is 41°F /0°F).
• lt will display the set temperature of both refrigerator and freezer rooms when
there is no fault.
• Under normal circumstances, the display light will go out after 30 seconds in
a locked state, with button operation on display panel waking up the display
screen. If opening the door wakes up the display screen, the display light will
go out immediately when the door is closed. When the "fault code visible" fault
occurs, the display screen lights up and will go out after 30 seconds.
LOCK/UNLOCK
• ln the unlocked state, press and hold the LOCK/UNLOCK button for 3 seconds
to enter the locked state. The buzzer sound will ring.
• ln the locked state, press and hold the lock button for 3 seconds to enter the
unlocked state. The buzzer sound will ring.
• The refrigerator will enter the lock state if the door is not opened or if there is no
button operation within 30 seconds.
• The buzzer sound can be stopped by pressing any one button in locked state,
but any other button operations need to be performed in unlocked state. If you
operate in the locked state, an error beep will be given.
REFRIGERATOR TEMPERATURE SETTING
Press the temperature adjusting button of refrigerator room to change the set
temperature of refrigerator room. Each time the button is pressed, the set temperature
will drop 1°F. When the set temperature reaches the 34°F, press the button again, the
set temperature will switch to 44°F. The temperature setting will take effect after the
display panel is locked.
OPERATION
FREEZER TEMPERATURE SETTING
Press the temperature adjusting button of freezer room to change the set temperature
of freezer room. With each button press, the set temperature will drop1°F. When the
set temperature reaches the -7°F, press the button again and the set temperature will
switch to 7°F. The temperature setting will take effect after the display panel is locked.
MODE SETTINGS
• Press the SUPERCOOL button to start the super cool function. The refrigerator
room is set at 34°F automatically and the SUPERCOOL icon will be illuminated.
When exiting the SUPERCOOL mode, the set temperature of refrigerator room
will go back to the set temperature before SUPERCOOL mode.
• Press the SUPERFRZ button to start the super freeze function. The freezer room
is set at -7°F automatically, and the SUPERFRZ icon will be illuminated. When
exiting the super freeze mode, the set temperature of freezer room will go back
to the set temperature before SUPERFRZ mode.
• Press the ICEMAKER button and the ice-making function will be switched
between on/off. When the icon is on, it indicates that the ice-making
function is activated.
ERROR CODES
When the following codes appear on the display screen, it indicates a problem with
the refrigerator. Although the refrigerator in the following fault cases can still provide
cool/freeze functions, please call ZLINE at 1-614-777-5004 to ensure the normal
use of refrigerator.
Error code Error description
E1 Temperature sensor failure of refrigerator room
E2 Temperature sensor failure of freezer room
E5 Defrost sensor error of freezer room
E6 Communication error
E7 Ambient temperature sensor error
EH Humidity sensor error
Eo Ice maker error

1817
Removing Doors
DISASSEMBLY OF REFRIGERATOR DOOR
LEFT DOOR
1. Use a screwdriver to remove the two screws and then remove the upper hinge
cover of the left door.
2. Use the screwdriver to loosen the three screws and one ground screw from the
upper hinge. Remove the plug terminal and remove the left door body.
RIGHT DOOR
1. For the right door, there is no ground screw. Follow the steps above from the left
door.
DRAWER
1. Press the lock buttons of both the left and right glide rails and slowly pull the
drawer out.
FREEZER DOOR
1. Remove top shelf.
2. Lift lower tray up and forward out of frozen compartment.
3. Remove one screw at left and right rail.
4. Slide door up and out.
General Cleaning
MAINTENANCE AND CLEANING
CHANGING THE LIGHT
Any replacement or maintenance of the LED lamps is intended to be made by a
professional.
GENERAL CLEANING
• Unplug the refrigerator for defrosting and cleaning.
• Dirt and dust behind the refrigerator and on the surrounding floor should be
cleaned frequently to improve the cooling effect and save energy.
• The interior of the refrigerator should be cleaned regularly to avoid odor. Soft
towels or sponge dipped in water and non-corrosive neutral detergents are
suggested for cleaning. The freezer can be cleaned with clean water and dry
cloth. Open the door to air dry the unit before the power is turned on.
• Do not use hard brushes, steel cleaning balls, wire brushes, abrasives, such as
toothpastes, organic solvents (such as alcohol, acetone, banana oil, etc.), boiling
water, acid, or alkaline items to clean the refrigerator, as this may damage the
fridge surface and interior.
• Do not rinse with water so as not to affect the electrical insulation properties.
DOOR TRAY
According to the direction of the arrow in the figure below, use both hands to
squeeze the tray, and push it upward, and then take it out.
OPERATION

2019
Cleaning Shelves
Cleaning the Freezer Lower Drawer
MAINTENANCE AND CLEANING
CLEANING SHELVES
Dismantle the cantilever shelf according to the arrows shown above.
1. Hold the front edge of shelf and tilt shelf upwards until the lower end of the fixed
leg is separated from the slot of the supporting iron.
2. Lift the whole shelf until it can not rise anymore.
3. Take out the shelf horizontally.
During installation, put the upper end of the fixed leg into one of the upper slots on
the supporting hook first and then put the lower end of the fixed leg into the third slot
on the lower part of the supporting hook.
Slot
2
3
1
MAINTENANCE AND CLEANING
CLEANING FREEZER LOWER DRAWER
• Pull out the lower freezer drawer to the farthest position.
• As shown above, press the buttons in both slots at the same time and pull out the
freezer drawer until it stops.
• Take out the lower drawer, as directed by the arrows.
• After cleaning, put back the drawer to original position, then close the lower
drawer. The button will lock the drawer automatically.
• Do not remove the lower freezer drawer if not necessary.
Button
Upper end of fixed leg
Lower end of fixed leg

2221
Out of Operation
Troubleshooting
TROUBLESHOOTINGMAINTENANCE AND CLEANING
DEFROSTING
The refrigerator is made based on air-cooling principles and has an automatic
defrosting function. Frost formed due to change of season or temperature may also
be manually removed by disconnection of the appliance from power supply or by
wiping with a dry towel.
OUT OF OPERATION
• Power failure: In case of power failure, even if it is in summer, food inside the
appliance can be kept for several hours. During the power failure, decrease the
amount of times the refrigerator doors are opened. Do not add more fresh food
shall be put into the appliance.
• Long-time non-use: Unplug and clean the appliance Leave the doors open to
prevent odor.
• Moving: Before the refrigerator is moved, take all objects inside the compartment
out, fix the glass partitions, vegetable holder, freezing chamber drawers, etc.
with tape and tighten the leveling feet. Close the doors and fix them with tape.
During moving, the appliance should not be laid upside down or horizontally or
be vibrated. The inclination during movement shall be no more than 45°.
• The appliance should run continuously once it is started. Generally, the operation
of the appliance shall not be interrupted. Otherwise, the lifespan may be
impaired.
POSSIBLE FAULT POSSIBLE FAULT/SOLUTION
Failed operation Check whether the appliance is connected to power
and/or whether the plug is securely plugged in.
Check whether the voltage is too low.
Check whether there is a power failure or partial
circuits have tripped.
Odor Odorous food should be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Long-time operation of the
compressor
Long operation of the refrigerator is normal in
summer when the ambient temperature is high.
Do not put too much food in the appliance at the
same time.
Food should be cooled before being put into the
appliance.
The doors are opened too frequently.
The condenser may be dirty and should be cleaned
with care.
Light doesn't turn on Check whether the refrigerator is connected to
power supply and/or whether the light is damaged.
Doors cannot be properly
closed
The door is obstructed by food packages.
The refrigerator is tilted.
Loud noises Check whether the floor is level and whether the
refrigerator is placed stably.
Check whether accessories are placed in proper
locations.
Door seal fail to be tight Remove foreign matters on the door seal.
Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel
for heating).
ZLINE Customer Service is available at 1-614-777-5004.

23
Troubleshooting
TROUBLESHOOTING
POSSIBLE FAULT POSSIBLE FAULT/SOLUTION
Water pan overflows There is too much food in the chamber or food
stored contains too much water, resulting in heavy
defrosting.
The doors are not closed properly, resulting in
frosting due to the entry of air and increased water
due to defrosting.
Hot housing This is heat dissipation of the built-in condenser
via the housing, which is normal. When housing
becomes hot due to high ambient temperature and
storage of too much food, it is recommended
to provide sound ventilation to facilitate heat
dissipation. Hot housing can also be caused by the
refrigerator cooling frequently. This will be normal
when hosting parties or when the door is left open
for long periods of time.
Surface condensation Condensation on the exterior surface and door
seals of the refrigerator is normal when the ambient
humidity is too high. Wipe the condensate
with a clean towel.
Abnormal noises Buzz: The compressor may produce buzzes during
operation and the buzzes are loud particularly
upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance
may produce a creak, which is normal.
Table of contents
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