Zodiac VX65 iQ Vortex-Pro User manual

Vortex-Pro
Robotic Pool Cleaner
TYPE EC15--
WARNING
H0615700 Rev A
OWNER'S MANUAL
FOR YOUR SAFETY - For anything other than the routine cleaning and maintenance described in this
manual, this product must be serviced by a pool technician who is licensed and qualified in pool equipment
by the jurisdiction in which the product will be installed where such state or local requirements exist. In
the event no such state or local requirement exists, the maintainer must be a professional with sufficient
experience in pool equipment installation and maintenance so that all of the instructions in this manual
can be followed exactly. Improper installation and/or operation will void the warranty.

THANK YOU FOR PURCHASING THE ZODIAC VORTEX CLEANER.
YOUR ZODIAC ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY
INSTALLED AND TO PROVIDE LOW MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW
ZODIAC CLEANER, PLEASE DO THE FOLLOWING:
1) Complete and return the warranty registration online at www.zodiac.com.au
2) Record your purchase information on the spaces provided below.
3) Attach your invoice (or a copy) to this page.
Should your product require repair under warranty, please contact Zodiac Customer Care 1300 763 021.
RECORD YOUR ZODIAC CLEANER DATA HERE:
Date of Purchase Purchased From Serial Number:
(located on machine head)
City State Post Code
Page 2 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Table of Contents
Vortex Pro VX65 iQ Robotic Pool Cleaner is covered under a 3 Year
Manufacturers Limited Warranty.
3 year manufacturers warranty or 1200 running hours on the motor block.
Zodiac provides coverage until either yearly or total running hours gure is
reached, whichever comes rst.
1 year manufactures warranty on lter canister.
The 3 Year Limited Warranty Period starts on the date of purchase. Retain
proof of purchase or note serial number for warranty claim.
To check running hours of the motor block, simply access “settings” (the cog
in the upper right hand corner) via the iAquaLink app. Click through “info”
and view “total running hours”.
1Important Safety Instructions..................... 4
2 Cleaner Specications................................. 5
General Specications.................................................. 5
3Assembly ...................................................... 6
Contents....................................................................... 6
Assemble the Transport Caddy.................................... 7
Attach the Control Unit to the Caddy.......................... 10
Connect to a Power Source.........................................11
4General Cleaner Operation........................ 13
Install and Submerge the Cleaner.............................. 13
Using the Control Unit ................................................ 16
Start / Stop Cleaning .................................................. 16
Lift System.................................................................. 17
5Installing iAquaLink™................................ 17
Download the App ...................................................... 17
Sign Up and Log In..................................................... 18
Congure the System................................................. 18
6iAquaLink Control...................................... 19
The Home Screen ...................................................... 19
Start / Stop Cleaning and Adjust Cleaning Time......... 20
Set Cleaning Mode..................................................... 20
Remote Control .......................................................... 20
Lift System.................................................................. 21
Program or Cancel Recurring Cleaning Schedules.... 21
In-App Error Messages and Troubleshooting............. 22
System Settings.......................................................... 22
Using iAquaLink in Wi-Fi to Phone Mode................... 22
7Cleaning, Storage, and Maintenance ....... 23
Cord Tangling ............................................................. 23
Replacing Wear Parts................................................. 27
Replacing Tyres.......................................................... 29
8Troubleshooting......................................... 32
Error Codes................................................................ 32
General Troubleshooting............................................ 33
Dismissing an Error Code........................................... 34
iAquaLink Troubleshooting......................................... 34
Conformity.................................................................. 36
Page 3
Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

1Important Safety Instructions
Congratulations on purchasing the Zodiac Robotic Cleaner. Please read through the
entire manual before installing your new robotic pool cleaner. Your cleaner must be
installed and operated as specied.
WARNING
Failure to comply with the following warnings can increase risk of fire or
electrocution which can result in property damage and serious injury, including
loss of life.
PREVENT ELECTRICAL SHOCK
To reduce risk of electrical shock:
• The cleaner is to be installed in accordance with the relevant requirements of the Aus-
tralian wiring rules AS/NZS 3000. Also refer to the installation instructions relating to the
swimming pool equipment for which the cleaner will be an integral part. The cleaner is to
be supplied through a Residual Current Device (RCD) with a rated residual operating cur-
rent of 30mA.
• Do not enter pool while the robotic cleaner is in water.
• Do not bury cord. Locate cord so as to prevent it from being damaged by lawn mowers,
hedge trimmers and other equipment.
• To reduce the risk of electrical shock, do not use the robotic cleaner or control unit if the
cord is worn or damaged. Contact Zodiac Customer Care Service 1300 763 021 immedi-
ately for proper servicing and replacement of the damaged cord.
• Double insulation—For continued protection against possible electric shock, use only
identical replacement parts when servicing. Do not attempt repair of the robotic cleaner,
control unit, power cord, or oating cable.
• Use only the power supply provided with the product.
• NEVER OPEN CONTROL UNIT.
• DO NOT USE AN EXTENSION CORD TO CONNECT THE UNIT TO ELECTRIC SUP-
PLY; PROVIDE A PROPERLY LOCATED APPROVED ELECTRICAL OUTLET. THE
CONTROL UNIT SHOULD BE PLACED NEAR THE APPROVED RECEPTACLE BOX.
PREVENT CHILD INJURY AND DROWNING
• To reduce the risk of injury, do not permit children or persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge to operate this
product.
• Do not let anyone, especially small children, sit, step, lean, or climb on any equipment
installed as part of your pool’s operational system.
SAVE THESE INSTRUCTIONS
Page 4 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

CAUTION
Failure to comply with the following warnings could cause damage to pool equipment or personal
injury.
• The robotic cleaner must be installed and operated as specied.
• This product is intended for use with permanently-installed pools. Do not use with storable pools. A per-
manently-installed pool is constructed in or on the ground or in a building such that it cannot be readily
disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled
for storage and reassembled to its original integrity.
• Clean the lter canister in the Vortex cleaner after each use.
• Do not use the product in your pool if the water temperature is above 35˚ C (95˚ F) or below 13˚ C (55˚ F).
USE OF THE ZODIAC ROBOTIC CLEANER IN A VINYL LINER POOL
Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused
by objects coming into contact with the vinyl surface, including pool brushes, pool toys, oats, fountains,
chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or
abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during the
installation process or when it comes into contact with objects in the pool. Zodiac Group Australia Pty. Ltd.
is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on
vinyl liners.
2 Cleaner Specications
General Specications
The general specications for the cleaner are as follows:
Control box
supply voltage
220-240 VAC, 50 Hz; short circuit-proof safety
isolating type
Supply voltage 30 V DC
Installed load 150 W max
Cable length
21m
Cleaner size
(WxDxH) 43 x 48 x 27 cm
Weight of Cleaner 9.5 kg
Packed weight 19 kg
Filtration
All-purpose lter canister
Cycle lengths Variable programming for cleaning oor, walls,
and waterline (from 1.5 hours - 3.0 hours).
The cleaner is a double-insulated product. A double-insulated electrical appliance is one
which has been designed in such a way that it does not require a safety connection to
ground. The basic requirement for double-insulation is that no single failure can result in
dangerous voltage becoming exposed so that it might cause an electric shock and that
this is achieved without relying on an earthed (grounded) metal casing. This is achieved
by having two (2) layers of insulating material surrounding live parts or by using reinforced
insulation. Therefore, devices having double-insulated construction, such as this cleaner, do
not utilize a grounded (three-prong) cord/plug.
Page 5
Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

3Assembly
Contents
The packaging should contain the following items:
• Vortex cleaner and oating cable
• Control unit
• Manual, Quick Start Guide, and Warranty Card
• Transport and storage caddy assembly components (Figure 1)
a. handle frame
b. support blocks (x 2)
c. wheels (x 2)
d. wheel locking clips (x 2)
e. wheel axle / hubcap (x 2)
f. base unit
g. cleaner hook
h. caddy handle
Figure 1. Transport Caddy Assembly Components
x 2
A
BCD
x 2 x 2
Ex 2
F
GH
When unpacking the cleaner and its components:
• Check to make sure each component is in the box.
• Check cleaner and components for damage during transport.
• If there are any missing parts or damage, contact Technical Support at
1300 763 021.
Page 6 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Assemble the Transport Caddy
1. Unscrew the handnut from the base (Figure 2).
Figure 2. Remove Handnut from Base Unit
2. Insert the metal handle frame tubing into the base with notch end at the top, then
rotate so the bends are away from you. (Figure 3).
3. Push base down (Figure 3) so the metal handle frame is seated in the recess on the
underside of the base.
Figure 3. Connect Metal Frame to Base Unit
4. Slide the handnut over the tube and twist to tighten onto base unit (Figure 4).
Page 7
Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Figure 4. Twist Handnut to Secure Frame
5. Snap two (2) support blocks into place (Figure 5).
6. Slide axle and hubcap piece through center of wheel and attach to base unit.
Snap locking clip into place to secure wheel. Repeat to attach both wheels
(Figure 5).
Figure 5. Snap in Support Blocks and Attach
Wheels
7. Slide the control unit base / caddy handle attachment down over the metal tubing
until it snaps into place. (See Figure 6).
Page 8 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Figure 6. Attach Caddy Handle
8. Align cleaner hook pins with the top holes in the handle tube and snap into place
(Figure 7).
Figure 7. Snap Cleaner Hook into Place
Page 9
Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Attach the Control Unit to the Caddy
1. Align the bottom of the control unit with the notch at bottom of the control unit
hook on the caddy (Figure 8).
Figure 8. Align Control Unit with Caddy Hook
2. Press control unit onto the caddy hook until it snaps and locks into position
(Figure 9).
Figure 9. Attach the Control Unit onto Caddy
Page 10 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Connect to a Power Source WARNING
Failure to comply with the following warnings can increase risk of fire or
electrocution which can result in property damage and serious injury, including
loss of life. PREVENT ELECTRICAL SHOCK
• Keep the control unit at least 3.5 m from the edge of the pool.
• The cleaner is to be installed in accordance with the relevant requirements of the Aus-
tralian wiring rules AS/NZS 3000. Also refer to the installation instructions relating to the
swimming pool equipment for which the cleaner will be an integral part. The cleaner is
to be supplied through a Residual Current Device (RCD) with a rated residual operating
current of 30mA.
• Do not use an extension cord to connect the control unit.
• Do not allow anyone to swim while the cleaner is in
the pool.
• The control unit is water-resistant, not waterproof. In order to prevent electrocution,
never submerge the control unit or leave exposed to inclement weather.
1. Unscrew the protective cap for the oating cable from the side of the control unit by
turning counter-clockwise (Figure 10).
Figure 10. Remove Protective Cap
2. Grip the notched end of the oating power cable, insert into the control unit, and turn
clockwise to tighten. (Figure 11.)
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Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Figure 11. Connect Floating Cable
NOTE: To avoid damaging the power cable, do not try to twist the entire cable housing
(see below).
NOTE: To avoid exposing the power cable connector pins to water, be sure the connector is
screwed in all the way and there is no gap. (see below).
Page 12 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

4General Cleaner Operation
CAUTION
• To prevent damage to the cleaner, be sure to adhere to the following guidelines:
• Remove the cleaner from the pool after the cleaning cycle is completed.
• Store on the caddy out of direct sunlight or inclement weather.
• Never lift the cleaner out of the pool by the oating cable. Always use the lift feature to
remove cleaner from the pool.
• Take additional care when lifting the cleaner out of the pool. It becomes heavier when
lled with water.
• Always remove the cleaner from pool when super chlorinating or adding acid.
• Do not handle cleaner while it is in operation.
IMPORTANT
• Always make sure the cleaner head is fully submerged before you begin operation.
• Clean the lter canister after each cleaning cycle.
• Do not leave your cleaner in the pool on a permanent basis.
• At the end of each cycle, remove the cleaner from the pool.
• Start at the cleaner head and untangle any coils in the cable before storing the cleaner.
The Vortex robotic cleaner includes a safety feature that automatically stops the cleaner if
it is powered on but not submerged in water. For pools equipped with a beach area, this
safety feature is programmed to drive the cleaner in reverse and back into the pool when
the impeller is out of the water.
Zodiac recommends not exceeding 3 cleaning cycles per week.
Install and Submerge the Cleaner
1. With the control box plugged into a power outlet, spread the oating cable across
the pool deck until you reach the middle of the pool length.
2. At the center point, submerge the cleaner in the pool and hold in the vertical position
to release any air trapped inside. (Figure 12).
Page 13
Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

1
Figure 12. Submerge the Cleaner Vertically
3. Ensure the unit sinks to the bottom of the pool and does not oat
(Figure 13).
2
Figure 13. Cleaner Sinking to the Bottom of the
Pool
4. Place only enough oating cable in the water to reach the farthest end of your
pool from the central point. Spread out the oating cable ensuring there are no
kinks or coils in the cable (Figure 14).
Page 14 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

NOTE: For optimal patterning and reduced tangling, the floating cable should enter the water near the
middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool
(see Figure 14).
Figure 14. Pool Entry Point for Optimal Patterning
Max
Floating Cable
Length
caddy /
control unit
cleaner
cleaner
Recommended
entry point
Not
Recommended
WARNING: Do not use
an extension cord
cleaner
cleaner
Page 15
Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Using the Control Unit
The control unit can be used to initiate basic cleaning features and to connect the device to home
Wi-Fi. For more information on connecting your cleaner to Wi-Fi functions, see section 5, Installing
iAquaLink™.
Wi-Fi to Phone
Button
Dirty Canister
Indicator
Lit when in Wi-Fi to Phone Mode
LED: Direct Connection (RED)
Lit to Conrm Connection.
LEDs: LAN Connection (RED)
WEB Connection (RED) View Time Remaining
and Error Display
Use to Remove
Cleaner
from Pool
Start/Stop Cleaner
Operation
Select Cleaning Surface
• Floor
• Floor and Wall
• Waterline
Figure 15. Cleaner Control Unit
Start / Stop Cleaning
The factory default cleaning surface setting is Floor and Wall .
Use to change cleaning surface setting.
Toggle between: Floor Only , Floor and Wall and Waterline only
With cleaner submerged in the water, press to begin operation.
The control box will display the time remaining for the selected cycle in hours and
minutes.
NOTE: The control box automatically goes into standby mode after 10 minutes and the display screen turns
off. Press any key to exit standby mode and view remaining cycle time. Cleaner will continue to
function in standby mode.
Press to interrupt and cancel an in-progress cleaning cycle.
Page 16 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Lift System
The proprietary Lift Removal System is designed to assist in retrieving the robot from the
pool. Lift System can be activated at any time during or after a cleaning cycle.
1. Press to begin the automated procedure.
The screen displays when the Lift System is in operation.
NOTE: To stop the procedure at any time, press and release the button again.
2. Next, Press and HOLD to rotate the cleaner. Once the cleaner is facing the
wall of your choice for retrieval, release the button.
3. Cleaner will drive forward and up the wall it is facing. It will wait at the water line to
be retrieved.
4. When in reach, grab the cleaner handle and begin to pull cleaner out of the water.
The cleaner will quickly expel water to allow for lighter, easier removal.
NOTE: Never lift the cleaner out of the pool by the floating cable.
5Installing iAquaLink™
The iAquaLink app is available for download from
the iTunes or Google Play store.
With iAquaLink Control, you can connect to your robotic cleaner from anywhere, anytime
with access to advanced features, additional programming options and troubleshooting
advice.
Before you begin installation, make sure you have the
following:
• Robotic Cleaner submerged in the pool.
• Control Unit connected and plugged into an approved power outlet.
• Wi-Fi enabled smart device (phone or tablet)
• Wi-Fi router with suf cent signal strength at the Control Box
• IMPORTANT: Have your Wi-Fi network password available.
Download the App
Install or Update the iAquaLink app from the iTunes or Google Play Store.
Once the download is complete, select the iAquaLink icon on your smart device to open
the app.
Page 17
Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Sign Up and Log In
Click Sign Up to create a new user account. Or, if you previously set up an iAquaLink
account, click Log In to access your systems.
Complete all required elds in the Account Set Up page and agree to the Terms and
Conditions.
Congure the System
1. On the My Systems page, click +in the upper right-hand corner to add a
system.
2. Choose "Robotic Cleaner" from the list.
3. Select Wi-Fi to Phone to continue setup, unless you previously received an
Invite Code via text or email.
4. On the Control Unit, press (Wi-Fi to Phone button).
A light on the control unit indicates a signal being sent to your smart device.
NOTE: If the Wi-Fi to Phone LED turns off before setup is complete, press the Wi-Fi to Phone
button on the control box and start again.
5. Continue with the on-screen instructions on your smart device.
6. When Wi-Fi networks are displayed, choose "RoboticCleaner-•••"
(••• will be a code unique to the cleaner you are connecting to.)
7. Once your phone and the device are communicating, select the Timezone.
Choose your country and nearest city.
8. Next, choose your Pool Shape.
These settings ensure that programming and cleaning patterns are optimized for your
location.
9. Click Next to nd and connect the cleaner signal to your home router.
10. Choose your home router from the list of found Wi-Fi networks
11. Enter your Wi-Fi password and select Join.
When your router and cleaner are communicating, the LAN and WEB lights illuminate on
the control unit and the light next to the Wi-Fi to Phone icon turns off.
NOTE: The searching screen may take a few minutes to find your router. If you receive an error you may
have a weak router signal at the location of your control box OR you may have entered an incorrect
Wi-Fi password. In the case of a weak router signal, consider installing a Wi-Fi extender to boost
your signal strength. (See iAquaLink Troubleshooting section.)
12. On your smart device, the Add to My Systems page is displayed.
You can choose a name for your cleaner to appear in the My Systems list every time you
log in. This is helpful if you have multiple iAquaLink™connected products that will appear
in your My Systems list.
IMPORTANT:
It is recommended that you add the robot to your systems so that it will show up in your system list
the next time you connect to the iAquaLinkapp.
Page 18 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

13. On the next screen, click "Select" if you want to be the Primary User. The Primary
User will have access to all cleaner functions in the app.
The Primary User can invite or remove people (family members, service providers etc.) to
allow them access to cleaner functions and programming.
Click "Skip" if you do not want to be the Primary User.
NOTE: Send Invite Code - you can only send invite codes if you are set up as the Primary User. Sending an
invite codes to friends and family will allow them to access the cleaner app functions and programming.
If you choose to Skip this step, the Primary User can always send Invite Codes at a later time by
accessing the System Settings Screen.
6iAquaLink™Control
Once you have downloaded the iAquaLink app and connected the device to Wi-Fi, the
iAquaLink app allows for robotic cleaner control from anywhere, anytime with access to
advanced features, additional programming options and troubleshooting advice.
WARNING
Do not enter pool while the robotic cleaner is in water.
The Home Screen
Robot ABC
Cleaning
Remote Control Cleaning Mode Lift System
NEXT CLEANING: Monday, 12:00 pm
FULL
STOP
30 30
00:21
#E5E5E5
#434B58
#2A3D56
#141E2E
#F26522
Next Scheduled
Cleaning Time Dirty Canister
Indicator
Increase Cleaning
Cycle 30 Minutes
Current
Cleaning Mode
Start / Stop
Cleaning
View Cycle Time
Remaining
Remote Control
Mode
Set Cleaning
Mode
Lift System
Mode
Decrease Cleaning
Cycle 30 Minutes
System
Name System
Settings
Cleaner
Status
NOTE: Image of screen layout is subject to change due to periodic updates to the app.
Page 19
Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual

Start / Stop Cleaning and Adjust Cleaning Time
NOTE: During system configuration, the chosen pool shape defines robotic patterning cycles/run time
The factory default cleaning surface setting is Floor and Wall
1. From the main app screen and with cleaner submerged in the water, press
START to begin operation.
2. The app displays the time remaining for the selected cycle in hours and minutes.
To increase or decrease the cycle time during cleaning,
press the (+) and (–) buttons.
-Time adjusts up or down in 30 minute increments.
-Minimum run time is 30 minutes.
-Maximum run time is 3 hours 30 minutes.
-The control unit displays the same countdown and cycle setting as the app.
3. Press STOP to interrupt and cancel an in-progress cleaning cycle.
Set Cleaning Mode
1. From the main screen, select Cleaning Mode to view options.
2. Choose between Quick Clean, Deep Clean, Waterline Only, and Custom
modes. The selected mode is highlighted.
3. In Custom mode, select the cleaning surface and cleaning intensity from the on-
screen icons. Selections will be highlighted.
-Surface choices include, Floor Only, Floor and Wall, or Waterline Only
-Intensity options are Standard Intensity or High Intensity.
4. Press Save to keep settings or Xto cancel and go back.
NOTE: Cleaning mode will be set for all current or future cleaning cycles unless adjusted on the
control box or within the app.
5. Press X to leave the Lift System page and return to the main screen.
Remote Control
The cleaner can be directed using your mobile device as a remote control.
IMPORTANT: Only use Remote Control when in view of the cleaner.
1. From the main screen, select Remote Control.
NOTE: When in remote control mode, the control box displays .
2. You may choose to control the robot using joystick commands or directional
motion control.
You can switch between these modes within the app.
Joystick Control - Press the icons to direct the cleaner forward, backward and to
turn left or right.
Page 20 Zodiac®VX65iQ Robotic Pool Cleaner |Owner's Manual