ZyXEL Communications NXC Series User manual

Default Login Details
User’s Guide
NXC Series
Wireless LAN Controller
Copyright © 2019 Zyxel Communications Corporation
LAN IP Address https://192.168.1.1
User Name admin
Password 1234
Version 6.0 Edition 1, 10/2019

NXC Series User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots
and graphics in this book may differ slightly from your product due to differences in your product
firmware or your computer operating system. Every effort has been made to ensure that the information
in this manual is accurate.
Related Documentation
•QuickStartGuide
The Quick Start Guide is designed to show you how to make the NXC hardware connections and
access the Web Configurator.
•CLIReferenceGuide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI) and CLI commands
to configure the NXC.
Note: It is recommended you use the Web Configurator to configure the NXC.
• NWA/WAC User’s Guide
See this user’s guide to know which access points can be managed by the NXC. It also lists the
features of the NXC-managed access points.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary information.
•MoreInformation
Go to support.zyxel.com to find other information on the NXC.

NXC Series User’s Guide
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Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• All models in this series may be referred to as the “NXC” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration >
Network > Interface means you first click Configuration in the navigation panel, then the Network sub
menu and finally the Interface tab to get to that screen.
Icons Used in Figures
Figures in this guide may use the following generic icons. The NXC icon is not an exact representation of
your device.
NXC AP Router Switch
Internet Server Desktop Laptop

Contents Overview
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Contents Overview
User’s Guide ......................................................................................................................................18
Introduction ........................................................................................................................................... 19
Hardware Installation and Connection ............................................................................................. 25
The Web Configurator ......................................................................................................................... 33
Setup Wizard ......................................................................................................................................... 47
Technical Reference ........................................................................................................................57
Dashboard ............................................................................................................................................ 58
Monitor ................................................................................................................................................... 69
Registration .......................................................................................................................................... 116
Wireless ................................................................................................................................................ 119
Interfaces ............................................................................................................................................. 147
Policy and Static Routes .................................................................................................................... 177
Zones .................................................................................................................................................... 186
NAT ....................................................................................................................................................... 189
ALG ....................................................................................................................................................... 196
IP/MAC Binding ................................................................................................................................... 198
Captive Portal ..................................................................................................................................... 203
RTLS ....................................................................................................................................................... 227
Firewall ................................................................................................................................................. 230
User/Group .......................................................................................................................................... 238
AP Profile ............................................................................................................................................ 257
MON Profile ......................................................................................................................................... 279
ZyMesh Profile ...................................................................................................................................... 284
Addresses ............................................................................................................................................ 288
Services ................................................................................................................................................ 293
Schedules ............................................................................................................................................ 298
AAA Server .......................................................................................................................................... 302
Authentication Method ..................................................................................................................... 313
Certificates .......................................................................................................................................... 316
DHCPv6 ................................................................................................................................................ 331
System .................................................................................................................................................. 333
Log and Report ................................................................................................................................... 375
File Manager ..................................................................................................................................... 390
Diagnostics .......................................................................................................................................... 401
Packet Flow Explore ........................................................................................................................... 418
Reboot ................................................................................................................................................. 424
Shutdown ............................................................................................................................................. 425

Contents Overview
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Appendices and Troubleshooting .................................................................................................426
Troubleshooting .................................................................................................................................. 427

Table of Contents
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Table of Contents
Document Conventions ......................................................................................................................3
Contents Overview .............................................................................................................................4
Table of Contents.................................................................................................................................6
Part I: User’s Guide..........................................................................................18
Chapter 1
Introduction ........................................................................................................................................19
1.1 Overview ......................................................................................................................................... 19
1.2 Zones, Interfaces, and Physical Ports ........................................................................................... 19
1.2.1 Interface Types ...................................................................................................................... 20
1.2.2 Interface and Zone Configuration ...................................................................................... 20
1.3 Applications .................................................................................................................................... 21
1.3.1 AP Management .................................................................................................................. 21
1.3.2 Wireless Security .................................................................................................................... 21
1.3.3 Captive Portal ....................................................................................................................... 21
1.3.4 Load Balancing ..................................................................................................................... 22
1.3.5 Dynamic Channel Selection ................................................................................................22
1.3.6 User-Aware Access Control ................................................................................................. 22
1.4 Management Overview ................................................................................................................ 23
1.5 Object-based Configuration ........................................................................................................ 23
1.6 Starting and Stopping the NXC .................................................................................................... 24
Chapter 2
Hardware Installation and Connection ...........................................................................................25
2.1 Overview ......................................................................................................................................... 25
2.2 Desktop Installation Procedure .................................................................................................... 25
2.3 Rack-mounted Installation ............................................................................................................ 26
2.3.1 Rack-Mounted Installation Procedure ............................................................................... 26
2.4 Wall-mounting ................................................................................................................................. 27
2.5 Front Panel ...................................................................................................................................... 28
2.5.1 NXC2500 ................................................................................................................................. 28
2.5.2 NXC5500 ................................................................................................................................. 28
2.5.3 Front Panel LEDs .................................................................................................................... 30
2.6 Rear Panel ....................................................................................................................................... 31

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Chapter 3
The Web Configurator........................................................................................................................33
3.1 Overview ......................................................................................................................................... 33
3.2 Access .............................................................................................................................................. 33
3.3 The Main Screen ............................................................................................................................. 34
3.3.1 Title Bar ................................................................................................................................... 35
3.3.2 Navigation Panel .................................................................................................................. 38
3.3.3 Warning Messages ................................................................................................................ 43
3.3.4 Tables and Lists ...................................................................................................................... 43
Chapter 4
Setup Wizard.......................................................................................................................................47
4.1 Accessing the Wizard ..................................................................................................................... 47
4.2 Using the Wizard ............................................................................................................................. 47
4.2.1 Step 1 Password and Time Settings ..................................................................................... 47
4.2.2 Step 2 Uplink Connection and Management VLAN ....................................................... 48
4.2.3 Step 3 VLAN Settings ............................................................................................................. 49
4.2.4 Step 4 SSID ............................................................................................................................. 52
4.2.5 Step 5 Radio ......................................................................................................................... 54
4.2.6 Summary ............................................................................................................................... 55
Part II: Technical Reference...........................................................................57
Chapter 5
Dashboard..........................................................................................................................................58
5.1 Overview ......................................................................................................................................... 58
5.1.1 What You Can Do in this Chapter ....................................................................................... 58
5.2 Dashboard ...................................................................................................................................... 59
5.2.1 CPU Usage ............................................................................................................................. 63
5.2.2 Memory Usage ...................................................................................................................... 63
5.2.3 Session Usage ........................................................................................................................ 64
5.2.4 DHCP Table ............................................................................................................................ 64
5.2.5 Number of Login Users .......................................................................................................... 66
5.2.6 AP Status ................................................................................................................................ 66
5.2.7 Station Traffic ......................................................................................................................... 68
Chapter 6
Monitor................................................................................................................................................69
6.1 Overview ......................................................................................................................................... 69
6.1.1 What You Can Do in this Chapter ....................................................................................... 69
6.2 What You Need to Know ............................................................................................................... 70

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6.3 Port Statistics ................................................................................................................................... 71
6.3.1 Port Statistics Graph ............................................................................................................. 72
6.4 Interface Status ............................................................................................................................... 73
6.5 Traffic Statistics ................................................................................................................................ 75
6.6 Session Monitor .............................................................................................................................. 78
6.7 IP/MAC Binding Monitor ................................................................................................................ 80
6.8 Login Users ...................................................................................................................................... 81
6.8.1 Dynamic Guest .................................................................................................................... 82
6.8.2 Trusted MAC Address List ..................................................................................................... 83
6.9 USB Storage .................................................................................................................................... 84
6.10 Ethernet Neighbor ....................................................................................................................... 85
6.11 AP List ............................................................................................................................................ 86
6.11.1 Station Count of AP ........................................................................................................... 90
6.11.2 Edit AP List ........................................................................................................................... 92
6.12 Radio List ..................................................................................................................................... 102
6.12.1 AP Mode Radio Information ............................................................................................ 103
6.13 ZyMesh Link Info .......................................................................................................................... 105
6.14 SSID Info ....................................................................................................................................... 106
6.15 Station List ................................................................................................................................... 107
6.16 Detected Device ....................................................................................................................... 109
6.17 View Log ...................................................................................................................................... 111
6.18 View AP Log ............................................................................................................................... 113
Chapter 7
Registration.......................................................................................................................................116
7.1 Overview ....................................................................................................................................... 116
7.1.1 What You Can Do in this Chapter ..................................................................................... 116
7.1.2 What you Need to Know ....................................................................................................116
7.2 Registration .................................................................................................................................... 117
7.3 Service ........................................................................................................................................... 117
Chapter 8
Wireless............................................................................................................................................119
8.1 Overview ....................................................................................................................................... 119
8.1.1 What You Can Do in this Chapter ..................................................................................... 119
8.1.2 What You Need to Know ................................................................................................... 119
8.2 Controller ...................................................................................................................................... 120
8.3 AP Management .......................................................................................................................... 120
8.3.1 Mgmt. AP List ....................................................................................................................... 121
8.3.2 AP Policy .............................................................................................................................. 130
8.3.3 AP Group ............................................................................................................................. 131
8.3.4 Firmware ............................................................................................................................... 138
8.4 Rogue AP ....................................................................................................................................... 140

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8.4.1 Add/Edit Rogue/Friendly List .............................................................................................. 142
8.5 Auto Healing ................................................................................................................................. 142
8.6 Technical Reference .................................................................................................................... 143
8.6.1 Dynamic Channel Selection .............................................................................................. 143
8.6.2 Load Balancing ................................................................................................................... 144
8.6.3 Disassociating and Delaying Connections ...................................................................... 145
Chapter 9
Interfaces..........................................................................................................................................147
9.1 Interface Overview ...................................................................................................................... 147
9.1.1 What You Can Do in this Chapter ..................................................................................... 147
9.1.2 What You Need to Know ................................................................................................... 147
9.2 Ethernet Summary ....................................................................................................................... 148
9.2.1 Edit Ethernet ........................................................................................................................ 149
9.2.2 Object References .............................................................................................................. 156
9.2.3 Add DHCPv6 Request Options .......................................................................................... 156
9.2.4 Add/Edit DHCP Extended Options ................................................................................... 157
9.3 VLAN Interfaces ........................................................................................................................... 159
9.3.1 VLAN Summary .................................................................................................................... 160
9.3.2 Add/Edit VLAN ................................................................................................................... 161
9.4 LAG ................................................................................................................................................ 167
9.4.1 LAG Summary Screen ......................................................................................................... 167
9.4.2 LAG Add/Edit ..................................................................................................................... 168
9.5 Technical Reference .................................................................................................................... 174
Chapter 10
Policy and Static Routes..................................................................................................................177
10.1 Overview ..................................................................................................................................... 177
10.1.1 What You Can Do in this Chapter ................................................................................... 177
10.1.2 What You Need to Know ................................................................................................ 177
10.2 Policy Route ............................................................................................................................... 178
10.2.1 Add/Edit Policy Route ...................................................................................................... 180
10.3 Static Route ................................................................................................................................ 183
10.3.1 Static Route Setting .......................................................................................................... 184
10.4 Technical Reference .................................................................................................................. 184
Chapter 11
Zones.................................................................................................................................................186
11.1 Overview ..................................................................................................................................... 186
11.1.1 What You Can Do in this Chapter ................................................................................... 186
11.1.2 What You Need to Know ................................................................................................. 186
11.2 Zone ............................................................................................................................................. 187
11.2.1 Add/Edit Zone .................................................................................................................. 187

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Chapter 12
NAT....................................................................................................................................................189
12.1 Overview ..................................................................................................................................... 189
12.1.1 What You Can Do in this Chapter ................................................................................... 189
12.2 NAT Summary .............................................................................................................................. 189
12.2.1 Add/Edit NAT ..................................................................................................................... 190
12.3 Technical Reference .................................................................................................................. 193
Chapter 13
ALG....................................................................................................................................................196
13.1 Overview ..................................................................................................................................... 196
13.1.1 What You Can Do in this Chapter ................................................................................... 196
13.1.2 What You Need to Know ................................................................................................. 196
13.1.3 Before You Begin ............................................................................................................... 196
13.2 ALG .............................................................................................................................................. 196
13.3 Technical Reference .................................................................................................................. 197
Chapter 14
IP/MAC Binding................................................................................................................................198
14.1 Overview ..................................................................................................................................... 198
14.1.1 What You Can Do in this Chapter ................................................................................... 198
14.1.2 What You Need to Know ................................................................................................. 198
14.2 IP/MAC Binding Summary ......................................................................................................... 199
14.2.1 Edit IP/MAC Binding .......................................................................................................... 200
14.2.2 Add/Edit Static DHCP Rule .............................................................................................. 201
14.3 IP/MAC Binding Exempt List ....................................................................................................... 201
Chapter 15
Captive Portal...................................................................................................................................203
15.1 Overview ..................................................................................................................................... 203
15.1.1 Captive Portal Type .......................................................................................................... 203
15.1.2 What You Can Do in this Chapter ................................................................................... 204
15.2 Captive Portal ............................................................................................................................. 204
15.2.1 Add Exceptional Services ................................................................................................206
15.3 Custom Captive Portal .............................................................................................................. 207
15.3.1 Add Customized Page .....................................................................................................208
15.3.2 Custom Login and Access Pages ................................................................................... 211
15.3.3 External or Uploaded Web Portal Details ....................................................................... 213
15.4 Redirect on Controller ................................................................................................................ 216
15.4.1 Auth. Policy Add/Edit ....................................................................................................... 217
15.5 Redirect on AP ............................................................................................................................ 221
15.5.1 Auth. Policy Group Add/Edit ........................................................................................... 223
15.5.2 Auth. Policy Add/Edit ....................................................................................................... 224