ZyXEL Communications UAG50 User manual

UAG50
Unified Access Gateway
Version 1.00
Edition 1, 05/2015
User’s Guide
Login Details
Login IP
https:// 172.16.0.1
User Name
admin
Password
1234
Copyright © 2015 ZyXEL Communications Corporation

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IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to
differences in your product firmware or your computer operating system. Every effort
has been made to ensure that the information in this manual is accurate.
Related Documentation
• Quick Start Guide
The Quick Start Guide shows how to connect the UAG and access the Web Configurator.
It also contains a connection diagram and package contents list.

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Contents
1. Introduction ...........................................................................................................6
1-1 Package Contents...................................................................................7
1-2 Features .................................................................................................7
1-3 Precautions ............................................................................................8
1-4 Outlook ..................................................................................................8
1-4-1 Printing a test page ......................................................................10
1-4-2 How to load paper rolls................................................................10
1-5 Technical Specifications .......................................................................11
1-5-1 Hardware Specifications ..............................................................11
1-5-2 Software Specifications................................................................12
2. Installation ...........................................................................................................15
2-1 Connecting the Antennas ....................................................................15
2-2 Installation Requirements....................................................................15
2-3 Getting Start.........................................................................................17
3. Configuring the UAG50 ........................................................................................19
3-1 Setting Wizard......................................................................................19
3-2 Advanced Setup ...................................................................................32
3-2-1 Authentication .............................................................................33
3-2-1-1 Authentication ...................................................................................................... 33
3-2-1-2 RADIUS .................................................................................................................. 35
3-2-2 Billing............................................................................................37
3-2-2-1 Billing..................................................................................................................... 37
3-2-2-2 Accounting............................................................................................................. 40
3-2-2-3 Credit Card ............................................................................................................ 47

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3-2-3 Management................................................................................50
3-2-3-1 Syslog..................................................................................................................... 50
3-2-3-2 Session Trace ........................................................................................................ 57
3-2-3-3 Bandwidth............................................................................................................. 58
3-2-3-4 SNMP ..................................................................................................................... 60
3-2-4 Security ........................................................................................61
3-2-4-1 Pass Through......................................................................................................... 61
3-2-4-2 Filtering ................................................................................................................. 62
3-2-4-3 Secure Remote ...................................................................................................... 64
3-2-5 System..........................................................................................65
3-2-5-1 System ................................................................................................................... 65
3-2-5-2 WAN/LAN.............................................................................................................. 68
3-2-5-3 Server .................................................................................................................... 70
3-2-5-4 Customization ....................................................................................................... 73
3-2-5-5 Portal Page ............................................................................................................ 82
3-2-5-6 Advertisement....................................................................................................... 83
3-2-5-7 Walled Garden....................................................................................................... 84
3-2-5-8 DDNS...................................................................................................................... 86
3-2-5-9 Wireless................................................................................................................. 88
3-2-5-10 USB ...................................................................................................................... 91
3-2-5-11 Registration......................................................................................................... 91
3-3 System Status.......................................................................................92
3-3-1 System..........................................................................................92
3-3-2 Account List..................................................................................94
3-3-3 Account Log..................................................................................95

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3-3-4 Current User.................................................................................95
3-3-5 DHCP Clients ................................................................................96
3-3-6 Session List ...................................................................................96
3-4 System Tools ........................................................................................98
3-4-1 Configuration ...............................................................................98
3-4-2 Firmware Upgrade .......................................................................99
3-4-3 Boot Code...................................................................................101
3-4-4 Controller Board Firmware ........................................................101
3-4-5 System Account..........................................................................102
3-4-6 SSL Certificate ............................................................................106
3-4-7 Ping Command...........................................................................107
3-4-8 Restart........................................................................................107
3-4-9 Logout ........................................................................................107
4. QR Code Service.................................................................................................108
4-1 QR code setting..................................................................................108
4-2 Additional information for QR code use............................................109
4-3 Use QR code to access the Internet...................................................110
Appendix A Signal Connection Arrangements...........................................................113
Appendix B Legal Information ...................................................................................114

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1. Introduction
The UAG50 is a compact intelligent gateway. It provides Plug’ Play Internet access,
advanced security and network management.
The UAG50 is designed for service providers, system integrator or hotspot venue
operator without backend-RADIUS-Server to have integrated solution for rapid
deployment, which can start hotspot service quickly and easily and enhance service
performance.
The UAG50 is an ideal solution for hotel lobbies, coffee bars, airport lounges,
conference facilities and other sites that commonly host business travelers, and
offers instant high-speed Internet connections. With its IP Plug and Play technology,
it accepts any client configuration login, when client open browser the UAG50
immediately recognizes new end-user and redirects their browser to customized
Web pages. There’s no need for end-user to change any of their default network
(Static IP), e-mail (SMTP Server behind firewall), or browser settings (HTTP Proxy) or
load any special software to access hotspot service. It’s completely Plug’ Play with
any browser.
The UAG50 provides QR code service. You can install any QR code APP to your
mobile device, and then scan QR code on the ticket to get access of the Internet! You
could save the time to key in the account and the password.

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1-1 Package Contents
Please inspect your package. The following items should be included:
One UAG50
UAG50
One Thermal papers (50 meter)
One Power Adapter
One Ethernet Cable (1.5 meter)
One Quick Installation Guide
Two Detachable Antennas
One Micro USB to RJ-45 converter
If any of the above items are damaged or missing, please contact your dealer
immediately.
1-2 Features
Wireless data rates up to 300 Mbps
Supports up to 50 simultaneous Users
IP Plug and Play (iPnP)
Comprehensive security
64/128-bit WEP encryption
WPA encryption
WPA2 Encryption
IP/URL filtering
Intelligent Management
Built-in AAA (Authentication/Accounting/Authorization) and Billing
mechanism
Internet access via QR code scanning
Note: The "iPnP" Function only can be used with TCP/IP-based Network.

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1-3 Precautions
Never remove or open the cover. You may suffer serious injury if you touch
these parts.
Never install the system in the wet locations.
Use only the original fitting AC power adapter otherwise there is a danger of
severe electrical shock.
Avoid exposing the UAG50 to direct sunlight or another heat source.
Choose a well-ventilated area to position your UAG50.
1-4 Outlook
Figure 1-4-1 UAG50

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Figure 1-4-3 Rear Panel
1. Paper roll housing
2. Printer Cover
3. Tear Bar, for paper cutting
4. Button A
5. Button B
6. Button C
7. Push Button, for printer cover opening
8. Reset Button
9. DC power supply connector
10. RJ45 port
11. Micro USB to RJ-45 LAN Port
12. WLAN LED (Green)
13. WAN LED(Yellow)
14. SMA connector
15. SMA connector
WLAN LED:
Off: The wireless is not ready.
Green light: The UAG50 has established a valid wireless connection.
Green Blinking: The wireless connection is active.
WAN LED:
Figure 1-4-2 Front Panel

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Off: A port has not established any network connection.
Yellow light: A port has established a valid 10/100 Mbps network
connection.
Yellow Blinking: 10/100 Mbps traffic is traversing the port.
Reset Button: The UAG50 has a reset button at the rear panel of the device.
Use this function to reset the system back to factory defaults.
Power Jack: Used to connect the external power supply with the UAG50.
1-4-1 Printing a test page
After you have installed your printer, you should print a test page to make sure the
printer is functioning properly. To do this act as follows:
1. Turn the printer off.
2. Hold down the button A for approximately five seconds, and then turn the
printer on.
3. The printer will print a test page.
1-4-2 How to load paper rolls
Please follow the steps to correctly load paper rolls.
1
2

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3
Figure 1-4-4 Paper rolls loading
4
1-5 Technical Specifications
1-5-1 Hardware Specifications
Network Specification
IEEE802.3 10BaseT Ethernet
IEEE802.3u 100BaseTX Fast Ethernet
IEEE802.11b/g/n Wireless LAN
Wi-Fi Compatible
Connectors
One WAN Port (10BaseT/100BaseTX Auto cross-over)
One Micro USB connector
Encryption
WEP (Wired Equivalent Privacy) 64/128-bit RC4
WPA (Wi-Fi Protected Access)
WPA2 (Wi-Fi Protected Access)
External Antenna Type
Dual 2.4GHz detachable diversity antenna with reverse SMA
LED Indicators
One WAN 10/100M Link/Activity LED
One Wireless Link/Activity LED
Power Requirement
External Power Adapter

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−Input: 100-240 VAC, 50/60 Hz
−Output: 12V, 1.5A
Environment Conditions
Operating Temperature: 0 to 50°C
Storage Temperature: -10 to 60°C
Operating Humidity: 20~80% non-condensing
Storage Humidity: 20% to 95% non-condensing
Certifications
CE, FCC, C-tick, NCC, BSMI
Dimension
Size: 109×155×90 (W×D×H )mm
Weight: About 340g (Net)
Push button: push to open printer cover
Printer Tray
Tear bar: cuts receipt paper
Button A: flashing when printer cover is opened
Paper roll housing: put paper roll here
Paper width: 58 (+0/-1)mm
Paper Roll and Printing
Paper length: 50M (max.)
Paper thickness: 65 um
Paper roll outside diameter: 63 (+2/-2) mm
Paper roll inside diameter: 12 (+0.5/-0) mm
Paper Detection: Photo interrupter
Printing width: 48 mm
Printing Method: Direct thermal
Printing Speed: 25.4 mm/ sec
Dot resolution (dots/ mm): 8 (203 dpi)
Thermal head service life: 108 pulses or 50Km
1-5-2 Software Specifications
Networking
IEEE802.3 10BaseT Ethernet

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IEEE802.3u 100BaseTX Fast Ethernet
IEEE802.11b Wireless LAN
IEEE802.11g Wireless LAN
IEEE802.11n Wireless LAN
Supports 50 Simultaneous Users
IP Plug and Play (iPnP)
HTTP Proxy Support
WEP64/128bit
WPA-PSK (TKIP)
WPA2-PSK(AES)
WPA/WPA2 Mix mode
SMTP Server Redirection
DHCP Server(RFC 2131)
DHCP Relay(RFC 1542)
Static IP WAN Client
DHCP WAN Client
PPPoE WAN Client(RFC 2516)
PPTP WAN Client
NAT(RFC 1631)
IP Routing
NTP (Network Time Protocol) Support
Local Account: 256
Max Session Number: up to 16384
Marketing Cooperation
Advertisement URL link
Walled garden
Customize login pages
Portal Page
User Accounting and Authentication
Built-in Authentication
Web-based Authentication
RADIUS AAA Support (RFC 2865, 2866)
Secondary RADIUS
User Authentication and Accounting
Logout Window Timer Control

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Security and Firewall
Layer 2 Isolation Security
SSL User Login page/ Configuration Page
SSL Administration
VPN Pass through (IPSec/PPTP)
Customize SSL Certificate
Pass Through IP/MAC/URL Address
Restricted Destination Filtering IP/URL
VPN (IPSec/PPTP) Pass through
PPTP VPN Client
WEP
WPA
WPA2
WPA/WPA2 Mix mode
Management
Web-based Management Tool
Firmware Upgrade via HTTP/TFTP
Wizard setup for step-by-step Configuration
Backup/Restore/Factory Default Setting
Remote Authorized Management
Real-time Session List
Syslog (System/Subscriber/LAN device)
E-mail logs
SNMP v1/v2 (MIB II)
System Information Table
Status Report (Daily/Monthly/System/Network)
SSL certificate upload

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2. Installation
2-1 Connecting the Antennas
The UAG50 provides two antenna connectors on the rear of the unit.
2-2 Installation Requirements
Before installing the UAG50, make sure your network meets the following
requirements.
System Requirements
The UAG50 requires one of the following types of software:
Windows 98 Second Edition/NT/2000/XP/Vista
Red Hat Linux 7.3 or later version
MAC OS X 10.2.4 or later version
Any TCP/IP-enabled systems like Mac OS and UNIX (TCP/IP protocol
installed)
Standard phone line for xDSL modem Or Coaxial cable for Cable modem
Web Browser Software (IE 8.0 or later version, Chrome 14.0 or later version,
Firefox 14.0,15.0,16.0, or 17.0, Safari 4.0 or 5.0)
One computer with an installed 10Mbps, 100Mbps or 10/100Mbps Ethernet
card
UTP network Cable with a RJ-45 connection (Package contents)
Note: Prepare twisted-pair cables with RJ-45 plugs. Use Cat.5 cable for all
connections. Make sure each cable not exceed 328 feet (Approximately 100 meters).
ISP Requirements
Verify whether your ISP use fixed or dynamic IP. If it is a fixed IP, be sure to get the IP
from your ISP. For dynamic IP, which is mostly used, the PC will get the IP
automatically whenever it hooks up on the modem.

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Dynamic IP
Dynamic IP Setting
Fixed IP
Your fixed IP address for the UAG50
Your subnet mask for the UAG50
Your default gateway IP address
Your DNS IP address
PPPoE
Your user name and password from your ISP
PPTP
PPTP Server IP Address from your ISP
PPTP Local IP address from your ISP.
PPTP Local IP subnet mask from your ISP.
Your user name from your ISP
Your password from your ISP
Your PC Requirements
The Static IP settings for the PC
Your PC’s fixed IP address
Your PC’s subnet mask
Your PC’s default gateway IP address
Your PC’s primary DNS IP address
Note:
1. The gateway’s default IP address setting is “172.16.0.1”.
2. The gateway’s default subnet mask setting is “255.255.255.0”.
The Dynamic IP settings for the PC
We recommend that you leave your IP settings as automatically assigned. By default,
the UAG50 is a DHCP server, and it will give your PC the necessary IP settings.

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2-3 Getting Start
1. Connect the DC power adapter to the UAG50 and plug it into a power socket.
UAG50 Connection
2. Connect UAG50 and xDSL modem with an Ethernet Cable.
Figure 2-3-1 UAG50 Connection

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For Windows user,
Configure TCP/IP of your computer
1. Click Start > Control Panel, click Switch to Classic View and double click on
Network Connections.
2. Right click on the Local Area Connection and click Properties.
3. Double click Internet Protocol (TCP/IP).
4. Choose Obtain an IP address automatically.
5. Click OK to close the Internet Protocol (TCP/IP) Properties and click OK again to
close the Local Area Connection.
Figure 2-3-2 TCP/IP Setting

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3. Configuring the UAG50
3-1 Setting Wizard
Step 1: The UAG50’s default ESSID (wireless network name) is “ZyXEL01”. Please
search and connect to the wireless network.
Step 2: Start your browser, and then enter the factory default IP address 172.16.0.1
in your browser’s location box. Press Enter.
Figure 3-1-1 Web Browser Location Field (Factory Default)
Step 3: The UAG50 configuration tools menu will appear. In the Username and
Password field, type the factory default user name admin and password 1234 and
click Login. If you are first time setting the system, the wizard setup screen will
appear. You will be guided, step-by-step, through a basic setup procedure.
Figure 3-1-2 Configuration Tools Menu

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Figure 3-1-3 Wizard Setup Screen