ZyXEL Communications ZyXEL Prestige 310 User manual

Prestige 310
Broadband Sharing Gateway
User’s Guide
Version 2.51
Nov 2000

Prestige 310 Broadband Sharing Gateway
ii Copyright
Prestige 310
Broadband Sharing Gateway
Copyright
Copyright © 2000 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners.

Prestige 310 Broadband Sharing Gateway
FCC iii
Federal Communications Commission (FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Notice 2
Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15, and it is the
responsibility of the user to provide and use shielded RS-232 cables.

Prestige 310 Broadband Sharing Gateway
iv Information for Canadian Users
Information for Canadian Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets
certain telecommunications network protective, operation, and safety requirements. The Industry Canada
does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. In some cases, the company's inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly. The customer should be aware that the compliance
with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electrical
inspection authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set
out in the radio interference regulations of Industry Canada.

Prestige 310 Broadband Sharing Gateway
CE v

Prestige 310 Broadband Sharing Gateway
Declaration of Conformity vii
Declaration of Conformity
We, the Manufacturer/Importer,
ZyXEL Communications Corp.
No. 6, Innovation Rd. II,
Science-Based Industrial Park,
Hsinchu, Taiwan, 300 R.O.C
declare that the product
Prestige 310
is in conformity with
(reference to the specification under which conformity is declared)
Standard Standard Item Version
•EN 55022 Radio disturbance characteristics – Limits and method of
measurement. 1994
•EN 61000-3-2 Disturbance in supply system caused by household appliances
and similar electrical equipment “Harmonics”. 1995
•EN 61000-3-3 Disturbance in supply system caused by household appliances
and similar electrical equipment “Voltage fluctuations”. 1995
•EN 61000-4-2 Electrostatic discharge immunity test – Basic EMC Publication 1995
•EN 61000-4-3 Radiated, radio-frequency, electromagnetic field immunity test 1996
•EN 61000-4-4 Electrical fast transient / burst immunity test - Basic EMC
Publication 1995
•EN 61000-4-5 Surge immunity test 1995
•EN 61000-4-6 Immunity to conducted disturbances, induced by radio-frequency
fields 1996
•EN 61000-4-8 1993
•EN61000-4-11 Voltage dips, short interruptions and voltage variations immunity
tests 1994

Prestige 310 Broadband Sharing Gateway
viii ZyXEL Limited Warranty
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon
proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,
ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either
parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper
operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product
of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is
modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability
or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential
damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card
for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of purchase or
those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other
return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Please register your ZyWALL (fast, easy online registration at www.zyxel.com) for free
product updates and information.

Prestige 310 Broadband Sharing Gateway
Customer Support ix
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the ways listed below.
When Contacting Customer Support Representative
When you contact your customer support representative have the following information ready:
•Prestige Model and serial number
•Information in Menu 24.2.1 –System Information
•Warranty Information
•Date you received your Prestige
•Brief description of the problem and the steps you took to solve it.
EMAIL – Support Telephone Web Site
Method
Region EMAIL – Sales Fax FTP Site Regular Mail
[e-mail]
[e-mail] [phone] www.zyxel.com www.europe.zyxel.com
Worldwide
[e-mail] [phone] ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan.
[e-mail] [phone]
800-255-4101 www.zyxel.com
North
America sal[email protected]om [phone] ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[e-mail] [phone] www.zyxel.dk
Scandinavia sal[email protected] [phone] ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
[e-mail] [phone]
0810-1-ZyXEL
0810-1-99935
www.zyxel.at
Austria [e-mail] [phone] ftp.zyxel.at
Note: for Austrian users with *.at
domain only!
ZyXEL Communications
Services GmbH.,
Thaliastrasse 125a/2/2/4,
A-1160 Vienna, Austria
[e-mail] [phone]
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
sale[email protected] [phone] ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4, D-52146
Wuerselen, Germany.