ZyXEL Communications P-2812HNU-51c User manual

www.zyxel.com
www.zyxel.com
P-2812HNU-51c
Dual WAN VDSL2 IAD with 802.11n Wireless
Copyright © 2010
ZyXEL Communications Corporation
Firmware Version 1.0
Edition 1, 02/2010
Default Login Details
IP Address https://192.168.1.1
User Name Admin account: admin
User account: user
Password Admin account: 1234
User account: user

About This User's Guide
P-2812HNU-51c User’s Guide 3
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the P-2812HNU-51c
using the web configurator.
Related Documentation
•QuickStartGuide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet
access.
• Support Disc
Refer to the included CD for support documents.
Documentation Feedback
Send your comments, questions or suggestions to: [email protected]
Thank you!
The Technical Writing Team, ZyXEL Communications Corp.,
6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
Need More Help?
More help is available at www.zyxel.com.

About This User's Guide
P-2812HNU-51c User’s Guide
4
• Download Library
Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the User Guide, Quick
Start Guide and Command Line Interface Reference Guide in order to better
understand how to use your product.
• Knowledge Base
If you have a specific question about your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL
products.
•Forum
This contains discussions on ZyXEL products. Learn from others who use ZyXEL
products and share your experiences as well.
Customer Support
Should problems arise that cannot be solved by the methods listed above, you
should contact your vendor. If you cannot contact your vendor, then contact a
ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please
have the following information ready when you contact an office.
• Product model and serial number.
•WarrantyInformation.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.

Document Conventions
P-2812HNU-51c User’s Guide 5
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The P-2812HNU-51c may be referred to as the “P-2812HNU-51c”, the “device”,
the “system” or the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.

Document Conventions
P-2812HNU-51c User’s Guide
6
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The P-2812HNU-
51c icon is not an exact representation of your device.
P-2812HNU-51c Computer Notebook computer
Server DSLAM Firewall
Telephone Switch Router

Safety Warnings
P-2812HNU-51c User’s Guide 7
Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the power
source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
• Antenna Warning! This device meets ETSI and FCC certification requirements when using
the included antenna(s). Only use the included antenna(s).
• If you wall mount your device, make sure that no electrical lines, gas or water pipes will
be damaged.
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.

Safety Warnings
P-2812HNU-51c User’s Guide
8

Contents Overview
P-2812HNU-51c User’s Guide 9
Contents Overview
User’s Guide ...........................................................................................................................19
Introducing the P-2812HNU-51c ............................................................................................... 21
Tutorials ..................................................................................................................................... 29
Introducing the Web Configurator .............................................................................................. 67
Technical Reference ..............................................................................................................73
Status Screens .......................................................................................................................... 75
WAN Setup ................................................................................................................................ 89
LAN Setup ................................................................................................................................119
Wireless LAN ........................................................................................................................... 127
Network Address Translation (NAT) ........................................................................................ 159
Voice ........................................................................................................................................ 171
File Sharing ............................................................................................................................. 205
Firewall .....................................................................................................................................211
Certificate ................................................................................................................................ 217
Static Route ............................................................................................................................. 229
Policy Forwarding .................................................................................................................... 233
RIP ........................................................................................................................................... 237
Quality of Service (QoS) .......................................................................................................... 239
Dynamic DNS Setup ................................................................................................................ 253
Remote Management ..............................................................................................................255
Universal Plug-and-Play (UPnP) ............................................................................................. 263
Parental Control ....................................................................................................................... 275
Interface Group ........................................................................................................................279
System Settings ....................................................................................................................... 285
Logs ........................................................................................................................................ 289
Tools ........................................................................................................................................ 293
Diagnostic ................................................................................................................................301
Troubleshooting ....................................................................................................................... 307
Product Specifications ............................................................................................................. 315

Contents Overview
P-2812HNU-51c User’s Guide
10

Table of Contents
P-2812HNU-51c User’s Guide 11
Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................5
Safety Warnings........................................................................................................................7
Contents Overview ...................................................................................................................9
Table of Contents....................................................................................................................11
Part I: User’s Guide................................................................................ 19
Chapter 1
Introducing the P-2812HNU-51c............................................................................................21
1.1 Overview .............................................................................................................................. 21
1.2 Ways to Manage the P-2812HNU-51c ................................................................................ 21
1.3 Good Habits for Managing the P-2812HNU-51c ................................................................. 22
1.4 Applications for the P-2812HNU-51c .................................................................................. 22
1.4.1 Internet Access ..........................................................................................................22
1.4.2 VoIP Features ............................................................................................................24
1.4.3 P-2812HNU-51c’s USB Support ................................................................................ 24
1.5 LEDs (Lights) ....................................................................................................................... 25
1.6 The RESET Button .............................................................................................................. 27
1.6.1 Using the Reset Button .............................................................................................. 27
1.7 The WPS Button .................................................................................................................. 28
1.7.1 Turn the Wireless LAN Off or On ............................................................................... 28
1.7.2 Activate WPS .............................................................................................................28
Chapter 2
Tutorials...................................................................................................................................29
2.1 Overview .............................................................................................................................. 29
2.2 How to Set up a Wireless Network ...................................................................................... 29
2.2.1 Example Parameters .................................................................................................. 29
2.2.2 Configuring the AP ..................................................................................................... 30
2.2.3 Configuring the Wireless Client .................................................................................. 32
2.3 How to Use ATM QoS with Multiple PVCs and Interface Groups ........................................ 39
2.3.1 Configuring PVCs ....................................................................................................... 40
2.3.2 Setting Interface Groups ............................................................................................ 49

Table of Contents
P-2812HNU-51c User’s Guide
12
2.3.3 Configuring Interface Group IP .................................................................................. 53
2.3.4 Testing the DSL Connection Groups .......................................................................... 55
2.4 How to Allow Out-of-band Remote Management from the WAN ......................................... 56
2.4.1 Configuring Multiple WAN Connections ..................................................................... 56
2.4.2 Configuring Remote Management ............................................................................. 65
2.4.3 Testing the Connection ............................................................................................... 66
Chapter 3
Introducing the Web Configurator ........................................................................................67
3.1 Web Configurator Overview .................................................................................................67
3.1.1 Accessing the Web Configurator ................................................................................ 67
3.2 Web Configurator Main Screen ........................................................................................... 68
3.2.1 Navigation Panel ........................................................................................................69
3.2.2 Main Window ..............................................................................................................71
3.2.3 Status Bar ................................................................................................................... 72
Part II: Technical Reference.................................................................. 73
Chapter 4
Status Screens........................................................................................................................75
4.1 Overview .............................................................................................................................. 75
4.2 Status Screen ...................................................................................................................... 76
4.2.1 WAN Service Statistics ............................................................................................... 80
4.2.2 Route Info ................................................................................................................... 81
4.3 VoIP Status .......................................................................................................................... 83
4.3.1 WLAN Station List ...................................................................................................... 85
4.3.2 LAN Statistics ............................................................................................................. 86
4.3.3 Client List ................................................................................................................... 87
Chapter 5
WAN Setup...............................................................................................................................89
5.1 Overview .............................................................................................................................. 89
5.1.1 What You Can Do in this Chapter .............................................................................. 89
5.2 What You Need to Know ......................................................................................................90
5.3 Before You Begin ................................................................................................................. 91
5.4 The Layer 2 Interface Screen ..............................................................................................91
5.4.1 Layer 2 Interface Configuration .................................................................................. 93
5.5 The Internet Connection Screen .......................................................................................... 96
5.5.1 WAN Connection Configuration ................................................................................. 98
5.6 Technical Reference ...........................................................................................................110

Table of Contents
P-2812HNU-51c User’s Guide 13
Chapter 6
LAN Setup..............................................................................................................................119
6.1 Overview .............................................................................................................................119
6.1.1 What You Can Do in this Chapter .............................................................................119
6.2 What You Need To Know ................................................................................................... 120
6.3 The LAN IP Screen ............................................................................................................121
6.4 Technical Reference ..........................................................................................................123
Chapter 7
Wireless LAN.........................................................................................................................127
7.1 Overview ............................................................................................................................ 127
7.1.1 What You Can Do in this Chapter ............................................................................ 127
7.2 What You Need to Know .................................................................................................... 128
7.3 Before You Begin ............................................................................................................... 130
7.4 The General Screen .........................................................................................................131
7.4.1 No Security ...............................................................................................................133
7.4.2 WEP Encryption ....................................................................................................... 134
7.4.3 WPA(2)-PSK ............................................................................................................ 135
7.4.4 WPA(2) Authentication ............................................................................................. 136
7.4.5 MAC Filter ...........................................................................................................138
7.4.6 Adding a New MAC Filtering Rule ....................................................................... 139
7.5 The More AP Screen ........................................................................................................140
7.5.1 More AP Edit ............................................................................................................141
7.6 The WPS Screen ..............................................................................................................141
7.7 The WPS Station Screen .................................................................................................. 143
7.8 The WDS Screen .............................................................................................................. 144
7.9 The Advanced Setup Screen ............................................................................................ 146
7.10 Technical Reference ........................................................................................................147
7.10.1 Wireless Network Overview ................................................................................... 148
7.10.2 Additional Wireless Terms ...................................................................................... 149
7.10.3 Wireless Security Overview ................................................................................... 149
7.10.4 WiFi Protected Setup ............................................................................................. 151
Chapter 8
Network Address Translation (NAT)....................................................................................159
8.1 Overview ........................................................................................................................... 159
8.1.1 What You Can Do in this Chapter ............................................................................ 159
8.2 What You Need to Know .................................................................................................... 159
8.3 The Port Forwarding Screen ............................................................................................. 160
8.3.1 The Port Forwarding Edit Screen ............................................................................ 162
8.4 The Trigger Port Screen ....................................................................................................163
8.4.1 Trigger Port Configuration ....................................................................................... 166
8.5 The DMZ Host Screen ....................................................................................................... 168

Table of Contents
P-2812HNU-51c User’s Guide
14
8.6 The ALG Screen ............................................................................................................... 168
8.7 Technical Reference ..........................................................................................................169
Chapter 9
Voice.......................................................................................................................................171
9.1 Overview ............................................................................................................................ 171
9.1.1 What You Can Do in this Chapter ............................................................................ 171
9.1.2 What You Need to Know About VoIP ....................................................................... 172
9.1.3 Before You Begin ..................................................................................................... 173
9.2 The SIP Settings Screen ..................................................................................................173
9.3 The SIP Service Provider Screen ..................................................................................... 178
9.3.1 Dial Plan Rules .........................................................................................................182
9.4 The Phone Region Screen ............................................................................................... 183
9.5 The Speed Dial Screen ......................................................................................................184
9.6 Call History Summary Screen ........................................................................................... 186
9.7 Outgoing Calls Screen .......................................................................................................187
9.8 Incoming Calls Screen .......................................................................................................188
9.9 Technical Reference ..........................................................................................................188
9.9.1 VoIP .......................................................................................................................... 189
9.9.2 SIP .......................................................................................................................... 189
9.9.3 Quality of Service (QoS) .......................................................................................... 197
9.9.4 Phone Services Overview ........................................................................................ 199
Chapter 10
File Sharing ...........................................................................................................................205
10.1 Overview ..........................................................................................................................205
10.1.1 What You Can Do in this chapter ........................................................................... 205
10.1.2 What You Need to Know About File-Sharing ......................................................... 206
10.1.3 Before You Begin ................................................................................................... 207
10.2 The Server Settings Screen ........................................................................................... 208
10.2.1 Example of Accessing Your Shared Files From a Computer .................................209
Chapter 11
Firewall...................................................................................................................................211
11.1 Overview ..........................................................................................................................211
11.1.1 What You Can Do in this Chapter ............................................................................211
11.2 What You Need to Know ...................................................................................................211
11.3 The Firewall Screen ......................................................................................................... 212
11.3.1 Creating Incoming Firewall Rules ......................................................................... 214
Chapter 12
Certificate ..............................................................................................................................217
12.1 Overview ..........................................................................................................................217

Table of Contents
P-2812HNU-51c User’s Guide 15
12.1.1 What You Can Do in this Chapter .......................................................................... 217
12.2 What You Need to Know .................................................................................................. 217
12.3 The Local Certificates Screen .........................................................................................218
12.3.1 Create Certificate Request .................................................................................... 219
12.3.2 Import Certificate ...................................................................................................220
12.3.3 Certificate Details .................................................................................................. 222
12.3.4 Load Signed Certificate .......................................................................................... 224
12.4 The Trusted CA Screen ...................................................................................................225
12.4.1 View Trusted CA Certificate ................................................................................... 227
12.4.2 Import Trusted CA Certificate ................................................................................. 228
Chapter 13
Static Route...........................................................................................................................229
13.1 Overview ....................................................................................................................... 229
13.1.1 What You Can Do in this Chapter .......................................................................... 229
13.2 The Static Route Screen .................................................................................................. 230
13.2.1 Static Route Edit ................................................................................................... 231
Chapter 14
Policy Forwarding.................................................................................................................233
14.1 Overview ....................................................................................................................... 233
14.1.1 What You Can Do in this Chapter .......................................................................... 233
14.2 The Static Route Screen .................................................................................................. 233
14.2.1 Policy Forwarding Setup ...................................................................................... 234
Chapter 15
RIP..........................................................................................................................................237
15.1 Overview ....................................................................................................................... 237
15.1.1 What You Can Do in this Chapter .......................................................................... 237
15.2 The RIP Screen ............................................................................................................... 237
Chapter 16
Quality of Service (QoS).......................................................................................................239
16.1 Overview ......................................................................................................................... 239
16.1.1 What You Can Do in this Chapter .......................................................................... 239
16.2 What You Need to Know .................................................................................................. 240
16.3 The Quality of Service General Screen .......................................................................... 240
16.4 The Queue Setup Screen ................................................................................................ 241
16.4.1 Adding a QoS Queue ............................................................................................ 243
16.5 The Class Setup Screen ................................................................................................ 244
16.5.1 QoS Class Edit ...................................................................................................... 246
16.6 The QoS Monitor Screen ................................................................................................ 250
16.7 Technical Reference ........................................................................................................251

Table of Contents
P-2812HNU-51c User’s Guide
16
Chapter 17
Dynamic DNS Setup .............................................................................................................253
17.1 Overview ......................................................................................................................... 253
17.1.1 What You Can Do in this Chapter .......................................................................... 253
17.2 What You Need To Know ................................................................................................. 253
17.3 The Dynamic DNS Screen .............................................................................................. 254
Chapter 18
Remote Management............................................................................................................255
18.1 Overview ..........................................................................................................................255
18.1.1 What You Can Do in this Chapter .......................................................................... 255
18.2 The TR-069 Screen .........................................................................................................255
18.3 The TR-064 Screen .........................................................................................................257
18.4 The SNMP Screen ...........................................................................................................258
18.5 The Service Control Screen ............................................................................................260
18.6 The IP Address Screen ................................................................................................... 261
18.6.1 Adding an IP Address ............................................................................................ 262
Chapter 19
Universal Plug-and-Play (UPnP)..........................................................................................263
19.1 Overview ......................................................................................................................... 263
19.1.1 What You Can Do in this Chapter .......................................................................... 263
19.2 What You Need to Know .................................................................................................. 263
19.3 The UPnP Screen ............................................................................................................264
19.4 Installing UPnP in Windows Example .............................................................................. 265
19.5 Using UPnP in Windows XP Example ............................................................................. 268
Chapter 20
Parental Control....................................................................................................................275
20.1 Overview ..........................................................................................................................275
20.1.1 What You Can Do in this Chapter .......................................................................... 275
20.2 The Time Restriction Screen ........................................................................................... 275
20.2.1 Adding a Schedule ................................................................................................. 276
20.3 The URL Filter Screen .....................................................................................................277
20.3.1 Adding URL Filter ................................................................................................... 278
Chapter 21
Interface Group.....................................................................................................................279
21.1 Overview ..........................................................................................................................279
21.1.1 What You Can Do in this Chapter .......................................................................... 279
21.2 The Interface Group Screen ............................................................................................ 279
21.2.1 Interface Group Configuration ................................................................................ 281
21.2.2 Interface Grouping Criteria ..................................................................................... 282

Table of Contents
P-2812HNU-51c User’s Guide 17
Chapter 22
System Settings....................................................................................................................285
22.1 Overview ..........................................................................................................................285
22.1.1 What You Can Do in this Chapter .......................................................................... 285
22.2 The General Screen ........................................................................................................285
22.3 The Time Setting Screen ................................................................................................ 286
Chapter 23
Logs ......................................................................................................................................289
23.1 Overview ......................................................................................................................... 289
23.1.1 What You Can Do in this Chapter .......................................................................... 289
23.2 The View Log Screen ......................................................................................................289
23.3 The Log Settings Screen ................................................................................................. 290
Chapter 24
Tools.......................................................................................................................................293
24.1 Overview ..........................................................................................................................293
24.1.1 What You Can Do in this Chapter .......................................................................... 293
24.2 The Firmware Screen ......................................................................................................294
24.3 The Configuration Screen ................................................................................................ 296
24.4 The Restart Screen .........................................................................................................298
Chapter 25
Diagnostic..............................................................................................................................301
25.1 Overview ..........................................................................................................................301
25.1.1 What You Can Do in this Chapter .......................................................................... 301
25.2 What You Need to Know .................................................................................................. 301
25.3 The General Diagnostic Screen ......................................................................................302
25.4 The 802.1ag Screen ........................................................................................................303
25.5 The OAM Ping Test Screen ............................................................................................. 305
Chapter 26
Troubleshooting....................................................................................................................307
26.1 Power, Hardware Connections, and LEDs ...................................................................... 307
26.2 P-2812HNU-51c Access and Login ................................................................................. 308
26.3 Internet Access ................................................................................................................ 310
26.4 Phone Calls and VoIP ......................................................................................................312
26.5 USB Device Connection .................................................................................................. 313
26.6 Wireless LAN Troubleshooting ........................................................................................ 313
Chapter 27
Product Specifications.........................................................................................................315
27.1 Hardware Specifications .................................................................................................. 315

Table of Contents
P-2812HNU-51c User’s Guide
18
27.2 Firmware Specifications ...................................................................................................316
Appendix A Network Troubleshooting..................................................................................321
Appendix B Setting Up Your Computer’s IP Address...........................................................337
Appendix C Pop-up Windows, JavaScripts and Java Permissions......................................367
Appendix D IP Addresses and Subnetting...........................................................................377
Appendix E Wireless LANs ..................................................................................................389
Appendix F Common Services.............................................................................................405
Appendix G Open Software Announcements.......................................................................409
Appendix H Legal Information..............................................................................................423
Index.......................................................................................................................................427

19
PART I
User’s Guide

20