ZyXEL Communications Prestige 650 User manual

Prestige 650 Read Me First
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PORT CONNECTION
DSL Connect to a telephone jack using a telephone wire.
CONSOLE Connect to a serial port (COM port) on your computer using the RS-232 end (the big end) of the console
cable (optional part). Connect the other end to the Prestige CONSOLE port.
LAN 10/100M Connect to a computer using a crossover Ethernet cable or a hub using a straight-through cable.
POWER Connect to a power source using the power adapter for your region (see your User’s Guide).

Register your Prestige online at www.zyxel.com for free product updates and information.
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Pr re es st ti ig ge e F Fa ac ct to or ry y D De ef fa au ul lt ts s
IP Address 192.168.1.1 Default Password 1234
Subnet Mask 255.255.255.0 DHCP IP Pool (Router
only)
192.168.1.33 – 192.168.1.64
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Ne et tw wo or rk k A Ac cc ce es ss s C Ch he ec ck kl li is st t
You need an account with an Internet Service Provider (ISP).
1. Your user (account) name and password.
2. VPI (Virtual Path Identifier) and VCI (Virtual Channel Identifier) numbers.
3. Encapsulation: PPP, RFC 1483, ENET ENCAP or PPPoE.
4. Multiplexing method: LLC-based or VC-based.
5. You may need to know your Service Name if you are using PPPoE.
6. The IP address of the DNS (Domain Name System) server(s) and Gateway (if provided).
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Pr re ep pa ar ri in ng g Y Yo ou ur r N Ne et tw wo or rk k
All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed.
TCP/IP should already be installed on computers using Windows NT/2000/XP, Macintosh OS 7 and later operating systems.
These procedures are for dynamic IP addresses.
Setting up Your Windows 95/98/Me Computer
Installing TCP/IP Components
1. Click Start,Settings, Control Panel and double-click the Network icon.
2. The Network window Configuration tab displays a list of installed components.
To install TCP/IP:
a. In the Network window, click Add.
b. Select Protocol and then click Add.
c. Select Microsoft from the list of manufacturers.
d. Select TCP/IP from the list of network protocols and then click OK.
Configuring TCP/IP
1. In the Network window Configuration tab, select your network adapter’s TCP/IP entry and click Properties.
2. Click the IP Address tab. Click Obtain an IP address automatically.
3. Click the DNS Configuration tab. Select Disable DNS.
4. Click the Gateway tab. Highlight any installed gateways and click Remove until there are none listed.
5. Click OK to save and close the TCP/IP Properties window.
6. Click OK to close the Network window.
7. Turn on your Prestige and restart your computer when prompted. Insert the Windows CD if prompted.

Verifying TCP/IP Properties
1. Click Start and then Run. In the Run window, type "winipcfg" and then click OK to open the IP Configuration
window.
2. Select your network adapter. You should see your computer's IP address, subnet mask and default gateway.
Setting up Your Windows NT/2000/XP Computer
Configuring TCP/IP
1. Click Start, Settings, Network and Dial-up Connections and right-click Local Area Connection or the connection you
want to configure and click Properties. For Windows XP, click start, Control Panel, Network and Internet
Connections and then Network Connections. Right-click the network connection you want to configure and then click
Properties.
2. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties.
3. The Internet Protocol TCP/IP Properties window opens. Click Obtain an IP address automatically.
4. Click Obtain DNS server automatically.
5. Click Advanced, IP Settings tab and remove any installed gateways, then click OK.
6. Click OK to save and close the Internet Protocol (TCP/IP) Properties window.
7. Click OK to close the Local Area Connection Properties window.
8. Turn on your Prestige and restart your computer (if prompted).
Verifying TCP/IP Properties
1. Click Start, Programs, Accessories and then Command Prompt.
2. In the Command Prompt window, type "ipconfig" and then press ENTER. The window displays information about
your IP address, subnet mask and default gateway.
Setting up Your Macintosh Computer
Configuring TCP/IP Properties
1. Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel.
2. Select Ethernet from the Connect via list.
3. Select Using DHCP Server from the Configure list.
4. Close the TCP/IP Control Panel.
5. Click Save if prompted, to save changes to your configuration.
6. Turn on your Prestige and restart your computer (if prompted).
Verifying TCP/IP Properties
Check your TCP/IP properties in the TCP/IP Control Panel.
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In nt te er rn ne et t A Ac cc ce es ss s C Co on nf fi ig gu ur ra at ti io on n
1. Web configurator

2. SMT (System Management Terminal). Access the SMT via:
• Telnet • Console port using terminal emulation software
Procedure For Web Configurator Configuration
1. Launch your web browser and enter “192.168.1.1” as the URL.
2. Type “admin” as the user name, "1234" (default) as the password and press ENTER.
3. You should now see the SITE MAP screen. Click the help icon (located in the upper right portion all screens) for online
HTML help.
Procedure For SMT Configuration via Telnet
1. Launch a Telnet program. In Windows, click Start and then Run. Type “Telnet” followed by a space and the IP address
of the Prestige, (192.168.1.1 is the default) and click OK to display the password screen.
2. Enter the password (1234 is the default), to access the SMT main menu. As you type a password, the screen displays an
“*”for each character you type.
Procedure For SMT Configuration via Console Port
1. Configure a terminal emulation communications program as follows: VT100 terminal emulation, no parity, 8 data bits, 1
stop bit, data flow set to none, 9600 bps port speed.
2. Press ENTER to display the SMT password screen. The default password is “1234”.
Use the ISP information you gathered to configure SMT menu 4 and access the Internet. Refer to your User’s Guide for
details.
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Tr ro ou ub bl le es sh ho oo ot ti in ng g
PROBLEM CORRECTIVE ACTION
The PWR and/or SYS LED
are off.
Make sure the Prestige is connected to the correct power adapter, the power adapter is
plugged into an adequate power supply and the Prestige power switch is turned on.
Turn the Prestige off and on. If the error persists, you may have a hardware problem. In this
case, you should contact your vendor.
The LAN LED won’t turn on. Check the cable connection to the Prestige LAN port.
Make sure you are using a crossover Ethernet cable if you are connecting the Prestige
directly to one computer and a straight-through cable if you are connecting your Prestige to
LAN computers via a hub.
Make sure your computer NIC (Network Interface Card) is working properly.
The DSL LED is off. Check the connection between the Prestige DSL port and the wall jack.
Check to see if the Prestige is connected to your computer’s serial port.I cannot access the Prestige
via the console port. Check to see if the communications program is configured correctly. Refer to the defaults in
the Procedure For SMT Configuration via Console Port section.
I cannot access the SMT
menu.
The default SMT password is “1234”. If you have changed the password and have now
forgotten it, you will need to upload the default configuration file (see User’s Guide).
I cannot access the web
configurator.
Check that your computer IP address and the Prestige IP address are on the same subnet.
If you changed the Prestige default LAN IP address then enter the new one as the URL.
Remove any filters you have applied in menu 3.1 (LAN) or in menu 11.5 (WAN) to block web
service.

PROBLEM CORRECTIVE ACTION
Check if you have an SMT console session running.
I cannot ping any computer on
the LAN.(Router only)
If all of the 10/100M LAN LEDs are off, check the cables between the Prestige and your
computer or hub.
Verify that the IP address and the subnet mask of the Prestige and the computers are on the
same subnet.
Check the TCP/IP configuration on your computer. Make sure that the IP address and the
subnet mask of the Prestige and the computers are on the same subnet.
I cannot get a WAN IP
address from the ISP.
The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.
Find out the verification method used by your ISP and configure the corresponding fields.
I cannot access the Prestige
web configurator.
Check if you have applied a filter in menu 3.1 (LAN) or in menu 11.5 (WAN) to block web
service.
Check if you have an SMT console session running.
Check the TCP/IP configuration on your computer. Make sure that the IP address and the
subnet mask of the Prestige and the computers are on the same subnet.
The default password is “1234”. If you have changed the password and have now forgotten
it, you will need to upload the default configuration file (see User’s Guide).
I cannot access the Internet. Make sure the Prestige is turned on and connected to the network.
If the Prestige’s DSL LED is off, check the cable between the Prestige and the telephone wall
jack.
Check whether your cable/xDSL device requires a crossover or straight-through cable.
Make sure you entered your user name correctly. A username may be case-sensitive.