Aaeon RTC-1010 User manual

Last Updated: January 25, 2019
RTC-1010
Rugged Tablet Computer
User’s Manual 3rd Ed

Preface II
Rugged Tablet Computer RTC-1010
Copyright Notice
This document is copyrighted, 2019. All rights are reserved. The original manufacturer
reserves the right to make improvements to the products described in this manual at
any time without notice.
No part of this manual may be reproduced, copied, translated, or transmitted in any
form or by any means without the prior written permission of the original
manufacturer. Information provided in this manual is intended to be accurate and
reliable. However, the original manufacturer assumes no responsibility for its use, or
for any infringements upon the rights of third parties that may result from its use.
The material in this document is for product information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this
document to assure its accuracy, AAEON assumes no liabilities resulting from errors or
omissions in this document, or from the use of the information contained herein.
AAEON reserves the right to make changes in the product design without notice to its
users.

Preface III
Rugged Tablet Computer RTC-1010
Acknowledgement
All other products’ name or trademarks are properties of their respective owners.
Cortex is the registered trademark of ARM Holdings
Android is the trademark of Google Inc.

Preface IV
Rugged Tablet Computer RTC-1010
Packing List
Before setting up your product, please make sure the following items have been
shipped:
Item
Quantity
RTC-1010
1
12V power adapter
1
Power Cord (By Order)
1
If any of these items are missing or damaged, please contact your distributor or sales
representative immediately.

Preface V
Rugged Tablet Computer RTC-1010
About this Document
This User’s Manual contains all the essential information, such as detailed descriptions
and explanations on the product’s hardware and software features (if any), its
specifications, dimensions, jumper/connector settings/definitions, and driver
installation instructions (if any), to facilitate users in setting up their product.
Users may refer to the AAEON.com for the latest version of this document.

Preface VI
Rugged Tablet Computer RTC-1010
Safety Precautions
Please read the following safety instructions carefully. It is advised that you keep this
manual for future references
1. All cautions and warnings on the device should be noted.
2. Make sure the power source matches the power rating of the device.
3. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
4. Always completely disconnect the power before working on the system’s
hardware.
5. No connections should be made when the system is powered as a sudden rush
of power may damage sensitive electronic components.
6. If the device is not to be used for a long time, disconnect it from the power
supply to avoid damage by transient over-voltage.
7. Always disconnect this device from any AC supply before cleaning.
8. While cleaning, use a damp cloth instead of liquid or spray detergents.
9. Make sure the device is installed near a power outlet and is easily accessible.
10. Keep this device away from humidity.
11. Place the device on a solid surface during installation to prevent falls
12. Watch out for high temperatures when the system is running.
13. Never pour any liquid into the openings. This could cause fire or electric shock.
14. As most electronic components are sensitive to static electrical charge, be sure
to ground yourself to prevent static charge when installing the internal
components. Use a grounding wrist strap and contain all electronic components
in any static-shielded containers.
15. If any of the following situations arises, please the contact our service personnel:
i. Damaged power cord or plug

Preface VII
Rugged Tablet Computer RTC-1010
ii. Liquid intrusion to the device
iii. Exposure to moisture
iv. Device is not working as expected or in a manner as described in
this manual
v. The device is dropped or damaged
vi. Any obvious signs of damage displayed on the device
16. DO NOT LEAVE THIS DEVICE IN AN UNCONTROLLED ENVIRONMENT WITH
TEMPERATURES BEYOND THE DEVICE’S PERMITTED STORAGE TEMPERATURES
(SEE CHAPTER 1) TO PREVENT DAMAGE.

Preface VIII
Rugged Tablet Computer RTC-1010
FCC Statement
This device complies with Part 15 FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept
any interference received including interference that may
cause undesired operation.
Caution:
There is a danger of explosion if the battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions and your local government’s recycling or
disposal directives.
Attention:
Il y a un risque d’explosion si la batterie est remplacée de façon incorrecte.
Ne la remplacer qu’avec le même modèle ou équivalent recommandé par le
constructeur. Recycler les batteries usées en accord avec les instructions du fabricant et
les directives gouvernementales de recyclage.

Preface IX
Rugged Tablet Computer RTC-1010
China RoHS Requirements (CN)
产品中有毒有害物质或元素名称及含量
AAEON Panel PC/ Workstation
部件名称
有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(Cr(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
印刷电路板
及其电子组件
○
○
○
○
○
○
外部信号
连接器及线材
○
○
○
○
○
○
外壳
○
○
○
○
○
○
中央处理器
与内存
○
○
○
○
○
○
硬盘
○
○
○
○
○
○
液晶模块
○
○
○
○
○
○
光驱
○
○
○
○
○
○
触控模块
○
○
○
○
○
○
电源
○
○
○
○
○
○
O：表示该有毒有害物质在该部件所有均质材料中的含量均在
SJ/T 11363-2006 标准规定的限量要求以下。
X：表示该有毒有害物质至少在该部件的某一均质材料中的含量超出
SJ/T 11363-2006 标准规定的限量要求。
备注：
一、此产品所标示之环保使用期限，系指在一般正常使用状况下。
二、上述部件物质中央处理器、内存、硬盘、光驱、触控模块为选购品。

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Rugged Tablet Computer RTC-1010
China RoHS Requirement (EN)
Poisonous or Hazardous Substances or Elements in Products
AAEON Panel PC/ Workstation
Component
Poisonous or Hazardous Substances or Elements
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium
(Cr(VI))
Polybrominated
Biphenyls
(PBB)
Polybrominated
Diphenyl Ethers
(PBDE)
PCB & Other
Components
O
O
O
O
O
○
Wires &
Connectors
for External
Connections
O
O
O
O
O
O
Chassis
O
O
O
O
O
O
CPU & RAM
O
O
O
O
O
O
Hard Disk
O
O
O
O
O
O
LCD
O
O
O
O
O
O
Optical Drive
O
O
O
O
O
O
Touchscreen
O
O
O
O
O
O
PSU
O
O
O
O
O
O
O：The quantity of poisonous or hazardous substances or elements found in each of the
component's parts is below the SJ/T 11363-2006-stipulated requirement.
X: The quantity of poisonous or hazardous substances or elements found in at least one of the
component's parts is beyond the SJ/T 11363-2006-stipulated requirement.
Note: The Environment Friendly Use Period as labeled on this product is applicable under normal
usage only

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Rugged Tablet Computer RTC-1010
Table of Contents
Chapter 1 - Product Specifications .........................................................................................1
1.1 Specifications .................................................................................................................. 2
Chapter 2 –Getting Started...................................................................................................6
2.1 Product Overview.......................................................................................................... 7
2.2 Notes before use.......................................................................................................... 11
2.3 Turning On the Device................................................................................................12
2.4 Touch Controls...............................................................................................................13
2.5 LTE Module Assembly.................................................................................................14
Chapter 3 –Setting Up......................................................................................................... 18
3.1 Settings Screen..............................................................................................................19
3.1.1 System ...............................................................................................................22
3.1.2 Device................................................................................................................25
3.1.3 Network & Internet........................................................................................26
3.1.4 Personalization Settings...............................................................................28
3.1.5 Accounts Settings...........................................................................................29
3.1.6 Time & Language Settings..........................................................................30
3.1.7 Ease of Access Settings .................................................................................31
3.1.8 Privacy Settings...............................................................................................32
3.1.9 Update & Security..........................................................................................33
Chapter 4 –Optional Accessories.......................................................................................34
4.1 Barcode Scanner..........................................................................................................35
Appendix A - Statements .....................................................................................................36
A.1 Statements.....................................................................................................................37
A.2 Canadian Notice ..........................................................................................................39
A.3 Safety Caution ..............................................................................................................40
A.4 Battery Disposal ...........................................................................................................42

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Rugged Tablet Computer RTC-1010
A.5 Battery Caution............................................................................................................44
A.6 Adapter Caution ..........................................................................................................45
A.7 FCC Interference Statement.....................................................................................46

Rugged Tablet Computer RTC-1010
Chapter 1
Chapter 1 - Product Specifications

Chapter 1 –Product Specifications 2
Rugged Tablet Computer RTC-1010
1.1 Specifications
System
Processor
Intel® Celeron® N3350 1.1GHz Dual core up
to 2.4GHz
Intel® Pentium® N4200 1.1GHz Quad core up
to 2.5GHz
Operating System
Windows® 10 IOT (Default)
Android 9 (Optional)
Chipset
Intel® Celeron™ N3350
Intel® Pentium™ N4200
Memory
Onboard DDR3L 4GB (Default), up to 8GB
Storage
eMMC 64GB (mSATA III up to 512GB via inside
mini-card slot, Optional)
Display
10.1" WXGA (1280x800) 300-nit TFT LCD
With Projected Capacitive Multi-Touch Screen
I/O Ports
Micro-HDMI port x 1
SIM card slot x 1
Micro-SD card slot x 1
Audio jack x 1
USB 3.0 x 2 (USB Type-C x 1)
USB 2.0 x 2
DC-in jack x 1
RS-232/422/485 COM Port x 1 10/100/1000
Base-T RJ45 x 1
Smart card reader x 1 (Optional, Without IP
protection)

Chapter 1 –Product Specifications 3
Rugged Tablet Computer RTC-1010
System
Sensors
G-sensor
E-compass
Gyro-sensor
Light-sensor
Communication
Wi-Fi 802.11 b/g/n, Bluetooth v4.2(EDR+BLE)
Navigation
Up to 3 GNSS, GPS + Galileo(Default),
GLONASS, BeiDou (Optional)
WWAN (Optional)
LTE via mini-card slot (Optional)
Camera
2MP front camera
8MP rear camera with flash
Expansion Slot
Inside mini-card slot x 1
Mini-card slot x 1
Docking connector: USB 2.0 x 1
Barcode Scanner (Optional)
2D Barcode scanner, OPTICON MDI-4100-USB
(Optional)
RFID (Optional)
Front-facing NFC reader (Optional)
Audio
Speaker x1
Mechanical
Color
Black & Dark Grey
Dimension (W x H x D)
272.0 x 190.0 x 20.4 mm (10.71" x 7.48" x 0.80")
Gross Weight
2.2 lb (1.0 Kg) based on configurations

Chapter 1 –Product Specifications 4
Rugged Tablet Computer RTC-1010
Environmental
Operating Temperature
-20°C ~ 50°C (-4°F ~ 122°F)
Storage Temperature
-55°C ~ 70°C (-67°F ~ 158°F)
Humidity
0% ~ 90% relative humidity, non-condensing
Environmental Sealing
IP65
Vibration
MIL-STD-810G-514.6 Procedure I Cat.24, Fig
514.6E-1 & 514.6E-2 (Unit is
non-operating)
ASTM 4169-99 Truck Assurance Level II,
Schedule E (Unit is non-operating)
Drop
MIL-STD-810G-516.6, Procedure IV
Drop height: 122 cm
Number of Drop: 26 times, for all surfaces,
edges and corners Condition: Based on
2“ plywood over concrete
ESD
Air charge: +/- 8KV, Contact charge: +/- 4KV
Certifications and Standards
UL60950-1, CE, FCC

Chapter 1 –Product Specifications 5
Rugged Tablet Computer RTC-1010
Physical Key
F0 (Windows)
Windows Start Key
F1
BCR Trigger Butten (When BCR is enabled)
F2
Screenprint
F3
Ctrl+Alt+Del as Soft Reboot
Volume Up
Speaker Volume Up
Volume Down
Speaker Volume Down

Rugged Tablet Computer RTC-1010
Chapter 2
Chapter 2 –Getting Started

Chapter 2 –Getting Started 7
Rugged Tablet Computer RTC-1010
2.1 Product Overview
Front View
Function
Description
Power Button
(1) Power on or Shut down device
(2) Enter Sleep mode
NFC Reader
Support ISO/IEC 14443A/B, ISO/IEC 15693, MIFARE and
FeliCa
2MP Camera
1080p FHD Webcam
Light Sensor
Ambient Light Sensor
Volume Up
Speaker volume up
Volume Down
Speaker volume down
F0
Windows Start Key
F1
BCR Trigger Butten (When BCR is enabled)
F2
Screenprint
F3
Ctrl+Atl+Del as Soft Reboot

Chapter 2 –Getting Started 8
Rugged Tablet Computer RTC-1010
Side View (Left)
Function
Description
DC-in Jack
Input: DC 12V
USB3.0
Type A x 1, Type-C x 1
Audio Jack
3.5 mm stereo headphone jack
HDMI
Micro HDMI
SIM Card Slot
Micro SIM card only
SD Card Slot
Micro SD card only, Support up to SDXC
2D Barcode Scanner
1D / 2D Barcode Scanner