Aaeon RTC-1010M User manual

Last Updated: June 5, 2020
RTC-1010M
Semi-Rugged Tablet Computer
User’s Manual 3rd Ed

Preface II
Semi-Rugged Tablet Computer RTC-1010M
Copyright Notice
This document is copyrighted, 2020. All rights are reserved. The original manufacturer
reserves the right to make improvements to the products described in this manual at
any time without notice.
No part of this manual may be reproduced, copied, translated, or transmitted in any
form or by any means without the prior written permission of the original
manufacturer. Information provided in this manual is intended to be accurate and
reliable. However, the original manufacturer assumes no responsibility for its use, or
for any infringements upon the rights of third parties that may result from its use.
The material in this document is for product information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this
document to assure its accuracy, AAEON assumes no liabilities resulting from errors or
omissions in this document, or from the use of the information contained herein.
AAEON reserves the right to make changes in the product design without notice to its
users.

Preface III
Semi-Rugged Tablet Computer RTC-1010M
Acknowledgement
All other product names or trademarks are properties of their respective owners.
⚫Intel®, Celeron®, and Pentium® are registered trademarks of Intel Corp.
⚫Windows™, Windows 10, and the Windows logo are registered trademarks of
Microsoft Corporation
⚫Bluetooth® is a registered trademark of the Bluetooth Special Interest Group
(SIG)
The publisher of this document does not claim nor imply ownership of product names
not herein listed.

Preface IV
Semi-Rugged Tablet Computer RTC-1010M
Packing List
Before setting up your product, please make sure the following items have been
shipped:
Item
Quantity
⚫RTC-1010M
1
⚫12V power adapter (power cord ordered separately)
1
If any of these items are missing or damaged, please contact your distributor or sales
representative immediately.

Preface V
Semi-Rugged Tablet Computer RTC-1010M
About this Document
This User’s Manual contains all the essential information, such as detailed descriptions
and explanations on the product’s hardware and software features (if any), its
specifications, dimensions, jumper/connector settings/definitions, and driver
installation instructions (if any), to facilitate users in setting up their product.
Users may refer to the product page at AAEON.com for the latest version of this
document.

Preface VI
Semi-Rugged Tablet Computer RTC-1010M
Safety Precautions
Please read the following safety instructions carefully. It is advised that you keep this
manual for future references
1. All cautions and warnings on the device should be noted.
2. Make sure the power source matches the power rating of the device.
3. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
4. Always completely disconnect the power before working on the system’s
hardware.
5. No connections should be made when the system is powered as a sudden rush
of power may damage sensitive electronic components.
6. If the device is not to be used for a long time, disconnect it from the power
supply to avoid damage by transient over-voltage.
7. Always disconnect this device from any AC supply before cleaning.
8. While cleaning, use a damp cloth instead of liquid or spray detergents.
9. Make sure the device is installed near a power outlet and is easily accessible.
10. Keep this device away from humidity.
11. Place the device on a solid surface during installation to prevent falls
12. Watch out for high temperatures when the system is running.
13. Never pour any liquid into the openings. This could cause fire or electric shock.
14. As most electronic components are sensitive to static electrical charge, be sure
to ground yourself to prevent static charge when installing the internal
components. Use a grounding wrist strap and contain all electronic components
in any static-shielded containers.
15. If any of the following situations arises, please the contact our service personnel:
i. Damaged power cord or plug

Preface VII
Semi-Rugged Tablet Computer RTC-1010M
ii. Liquid intrusion to the device
iii. Exposure to moisture
iv. Device is not working as expected or in a manner as described in
this manual
v. The device is dropped or damaged
vi. Any obvious signs of damage displayed on the device
16. DO NOT LEAVE THIS DEVICE IN AN UNCONTROLLED ENVIRONMENT WITH
TEMPERATURES BEYOND THE DEVICE’S PERMITTED STORAGE TEMPERATURES
(SEE CHAPTER 1) TO PREVENT DAMAGE.

Preface VIII
Semi-Rugged Tablet Computer RTC-1010M
FCC Statement
This device complies with Part 15 FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept
any interference received including interference that may
cause undesired operation.
Caution:
There is a danger of explosion if the battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions and your local government’s recycling or
disposal directives.
Attention:
Il y a un risque d’explosion si la batterie est remplacée de façon incorrecte.
Ne la remplacer qu’avec le même modèle ou équivalent recommandé par le
constructeur. Recycler les batteries usées en accord avec les instructions du fabricant et
les directives gouvernementales de recyclage.

Preface IX
Semi-Rugged Tablet Computer RTC-1010M
China RoHS Requirements (CN)
产品中有毒有害物质或元素名称及含量
AAEON System QO4-381 Rev.A0
部件名称
有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(Cr(VI))
多溴联苯
(PBB)
多溴二苯
醚(PBDE)
印刷电路板
及其电子组件
×
○
○
○
○
○
外部信号
连接器及线材
×
○
○
○
○
○
外壳
○
○
○
○
○
○
中央处理器
与内存
×
○
○
○
○
○
硬盘
×
○
○
○
○
○
液晶模块
×
×
○
○
○
○
光驱
×
○
○
○
○
○
触控模块
×
○
○
○
○
○
电源
×
○
○
○
○
○
电池
×
○
○
○
○
○
本表格依据 SJ/T 11364 的规定编制。
○ ：表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T 26572标准规定的限量要求以下。
×：表示该有害物质的某一均质材料超出了GB/T 26572的限量要求，然而该
部件
仍符合欧盟指令2011/65/EU 的规范。
备注：
一、此产品所标示之环保使用期限，系指在一般正常使用状况下。
二、上述部件物质中央处理器、内存、硬盘、光驱、电源为选购品。
三、上述部件物质液晶模块、触控模块仅一体机产品适用。

Preface X
Semi-Rugged Tablet Computer RTC-1010M
China RoHS Requirement (EN)
Hazardous and Toxic Materials List
AAEON System QO4-381 Rev.A0
Component
Name
Hazardous or Toxic Materials or Elements
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr(VI))
Polybrominat ed biphenyls (PBBs)
Polybrominat ed diphenyl ethers (PBDEs)
PCB and
Components
X
O
O
O
O
O
Wires &
Connectors for
Ext.Connections
X
O
O
O
O
O
Chassis
O
O
O
O
O
O
CPU & RAM
X
O
O
O
O
O
HDD Drive
X
O
O
O
O
O
LCD Module
X
X
O
O
O
O
Optical Drive
X
O
O
O
O
O
Touch Control
Module
X
O
O
O
O
O
PSU
X
O
O
O
O
O
Battery
X
O
O
O
O
O
This form is prepared in compliance with the provisions of SJ/T 11364.
O: The level of toxic or hazardous materials present in this component and its parts is below the
limit specified by GB/T 26572.
X: The level of toxic of hazardous materials present in the component exceed the limits
specified by GB/T 26572, but is still in compliance with EU Directive 2011/65/EU (RoHS 2).
Notes:
1. The Environment Friendly Use Period indicated by labelling on this product is applicable only
to use under normal conditions.
2. Individual components including the CPU, RAM/memory, HDD, optical drive, and PSU are
optional.
3. LCD Module and Touch Control Module only applies to certain products which feature these
components.

Preface XI
Semi-Rugged Tablet Computer RTC-1010M
Table of Contents
Chapter 1 - Product Specifications ........................................................................................ 1
1.1 Specifications............................................................................................................2
Chapter 2 –Getting Started...................................................................................................6
2.1 Product Overview ...................................................................................................7
2.2 Notes before use....................................................................................................11
2.3 Turning on the Device .......................................................................................... 12
2.4 Touch Controls ....................................................................................................... 13
2.5 LTE Module Assembly .......................................................................................... 14
2.6 COM Port Pin Definition (RS232/422/485)...................................................... 17
Chapter 3 –System Settings................................................................................................ 18
3.1 Settings Screen ...................................................................................................... 19
3.1.1 System......................................................................................................... 22
3.1.2 Device ......................................................................................................... 25
3.1.3 Network & Internet .................................................................................. 26
3.1.4 Personalization Settings .......................................................................... 27
3.1.5 User Accounts ........................................................................................... 28
3.1.6 Time & Language Settings ..................................................................... 29
3.1.7 Ease of Access Settings ........................................................................... 29
3.1.8 Privacy Settings......................................................................................... 30
3.1.9 Update & Security .................................................................................... 30
Chapter 4 –Accessories ........................................................................................................ 31
4.1 Barcode Scanner .................................................................................................. 32
Appendix A - Statements .....................................................................................................33
A.1 Statements............................................................................................................. 34
A.2 Canadian Notice................................................................................................... 36
A.3 Safety Caution........................................................................................................37
A.4 Battery Disposal.................................................................................................... 39

Preface XII
Semi-Rugged Tablet Computer RTC-1010M
A.5 Battery Caution......................................................................................................41
A.6 Adapter Caution................................................................................................... 42
A.7 FCC Interference Statement............................................................................... 43

Semi-Rugged Tablet Computer RTC-1010M
Chapter 1
Chapter 1 - Product Specifications

Chapter 1 –Product Specifications 2
Semi-Rugged Tablet Computer RTC-1010M
1.1 Specifications
System
Processor
Intel® Celeron™ N3350 1.1GHz Dual core up
to 2.4GHz
Intel® Pentium™ N4200 1.1GHz Quad core up
to 2.5GHz
Operating System
Windows® 10 IOT Enterprise SAC
Memory
Onboard DDR3L 4GB (Default)
Storage
eMMC 64GB
mSATA III up to 512GB via internal Mini-Card
slot (Optional)
Display
10.1”” WXGA (1280x800) 300-nit TFT LCD with
Projected Capacitive Multi-Touch Screen
I/O Port
Micro-HDMI port x 1
SIM card slot x 1
Micro-SD card slot x 1
Audio jack x 1
USB 3.2 Gen 1 x 2 (USB Type-C x 1)
USB 2.0 x 2
DC-in jack x 1
RS-232/422/485 COM Port x 1 (Optional)
10/100/1000 Base-T RJ45 x 1 (Optional)
Smart card reader x 1 (Optional, without IP
protection)
MSR reader x 1 (Optional, without IP
protection)
Communication
Wi-Fi 802.11 b/g/n
Bluetooth v4.2 (EDR + BLE)
Navigation
Up to 3 GNSS:
GPS + Galileo (Default)
GLONASS or BeiDou (Optional)
WWAN (Optional)
LTE via mini-card slot (Optional)

Chapter 1 –Product Specifications 3
Semi-Rugged Tablet Computer RTC-1010M
System
Camera
2MP front camera
8MP rear camera with flash
Sensors
G-sensor
E-compass
Gyro-sensor
Light-sensor
Expansion Slot
Internal Mini-Card slot x 1
Mini-Card slot x 1
Docking connector: USB 2.0 x 1
Barcode Scanner (Optional)
2D Barcode scanner, OPTICON MDI-4100-USB
(Optional)
HF RFID (Optional)
ISO 15693 (R/W)
ISO 18092 (R/W)
ISO 14443-A (R/W)
ISO 14443-B (Only Read UID)
Depend on card type
Physical Keys
F0 or Windows (Windows Start Key)
F1 (BCR Trigger Button when BCR is
enabled)
F2 (Print Screen)
F3 (Ctrl + Alt + Del as Soft Reboot)
Volume Up and Volume Down
Mechanical
Color
Black & Dark Grey
Dimension (W x H x D)
10.71” x 7.48” x 0.80” (272.0 mm x 190.0 mm x
20.4 mm)
Gross Weight
2.1 lbs. (0.95 kg) based on configuration

Chapter 1 –Product Specifications 4
Semi-Rugged Tablet Computer RTC-1010M
Environmental
Operating Temperature
-4°F ~ 122°F (-20°C ~ 50°C)
Storage Temperature
-67°F ~ 158°F (-55°C ~ 70°C)
Humidity
0% ~ 90% relative humidity, non-condensing
Environmental Sealing
IP54
Vibration
N/A
Drop
Drop height: 76 cm
Condition: Based on 2” plywood over concrete
ESD
Air charge: +/- 8KV, Contact charge: +/- 4KV
Certifications and Standards
UL60950-1, CE, FCC
Power Supply
AC/DC Adapter
AC 100 ~ 240 V, 50 ~ 60 Hz, Output: 12V/ 3A/
36W
Battery Life
Li-ion Battery 8-hour battery life based on test
configurations
Master Battery
Hot-swappable battery: 14.4V, 2270mAh, 32.7W
Slave Battery
7.4V, 1530mAh, 11.3W

Chapter 1 –Product Specifications 5
Semi-Rugged Tablet Computer RTC-1010M
Display
LCD
10.1” TFT-LCD/ 16:10 with LED backlight
Resolution
1280 x 800
Maximum Color
N/A
Dot Size
0.1692 (H) x 0.1692 (V) mm
Brightness
300 nits (800 nits optional)
Viewing Angle
Horizontal: 170° (Typ.), Vertical: 170° (Typ.)
Touch Screen
Touch Type
Projected capacitive multi-touch screen (PCT)
Light Transmission
Min 85%

Semi-Rugged Tablet Computer RTC-1010M
Chapter 2
Chapter 2 –Getting Started

Chapter 2 –Getting Started 7
Semi-Rugged Tablet Computer RTC-1010M
2.1 Product Overview
Front View
Function
Description
Power Button
(1) Power on or Shut down device
(2) Enter Sleep mode
NFC Reader
Support ISO/IEC 14443A/B, ISO/IEC 15693, MIFARE and FeliCa
2MP Camera
1080p FHD Webcam
Light Sensor
Ambient Light Sensor
Volume Up
Speaker volume up
Volume Down
Speaker volume down
F0
Windows Start Key
F1
BCR Trigger Butten (When BCR is enabled)
F2
Print Screen
F3
Ctrl + Alt + Del as Soft Reboot

Chapter 2 –Getting Started 8
Semi-Rugged Tablet Computer RTC-1010M
Side View (Left)
Function
Description
DC-in Jack
Input: DC 12V
USB3.0
Type A x 1, Type-C x 1
Audio Jack
3.5 mm stereo headphone jack
HDMI
Micro HDMI
SIM Card Slot
Micro SIM card only
SD Card Slot
Micro SD card only, Support up to SDXC
2D Barcode Scanner
1D / 2D Barcode Scanner