Abbott i1000SR User manual

i1000SR System Quick Troubleshooting Guide
Error Code 3700 Unable to Process Test, (x)
Wash Aspiration Error for Probe(s) (y)
PN 205854-101
©2009, Abbott Laboratories, Abbott Park, IL, 60064
Refer to the Operations Manual for further instructions
Customer Support: 1-877- 4ABBOTT (1-877- 422-2688)Instrument SN: ______________
• Remove fibrin clots from sample cup or tube with a
clean applicator stick.
• Perform the appropriate as-needed maintenance
procedure:
96445 Pipettor/WZ Probe Cleaning
• Replace the wash zone probe.
• Replace the wash zone temperature tubing and
sensor.
Wash Zone Tubing and Probe Assembly
Touchscreen Monitor fails to respond
Cycle power to System Control Center (SCC) and to the
Processing module by performing the following:
• Select F3-Shutdown on the Snapshot screen. A
confirmation message displays.
• Select OK to confirm the shutdown.
• Wait for the information window to display, and then
simultaneously press the CTRL+ALT+DELETE keys
on the keyboard. The Confirm Exit window displays.
• Leave the Shutdown Computer option selected,
select OK, and then wait for the information window
to display.
Turn off the power to the processing module power
supply by moving the power switch down.
NOTE: The Module Power
Switch is located on the
back side of the Processing
Module.
If touch-screen connector is loose or disconnected,
reseat or reconnect the touch-screen connector.
[1] monitor power cable
[2] touch-screen cable
[3] monitor video cable
• Press the power switch on the front of the CPU to
turn on the SCC.
• Wait for the Snapshot screen to display. It may
take several minutes to display.
• Ensure the processing module(s) has been
powered off for one minute, then move the module
power supply power switch up to turn on power.
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Locate the Central Processing
Unit (CPU).
NOTE: Open the card cage and
SCC center door to access the
power switch.
Press and hold the power switch
on the front of the CPU to turn off
power to the SCC.
NOTE: The SCC may power off
immediately, or it may take up to
10 seconds depending on the
type of SCC you have.

Customer Support: 1-877- 4ABBOTT (1-877- 422-2688)
i1000SR System Quick Troubleshooting Guide
Error Code 5209 No Reaction Vessel (RV)
Detected in Process path after RV Load
Attempt
• If RV loader chute is not in position to load RVs,
reseat the RV loader chute into the wash zone
manifold.
Chute is in the UP position (incorrect).
Chute is in the DOWN position (correct).
PN 205854-101
©2009, Abbott Laboratories, Abbott Park, IL, 60064
Refer to the Operations Manual for further instructions
Level Sense Errors: 3000
• Ensure sample cup or tube is present and adequate
sample is in the cup or tube.
Reagent probe areas only:
• Reagent bottle is empty: Replace empty reagents.
• WZ probe maintenance water bottle is missing, over-
filled or filled with distilled (DI) water instead of tap
water or saline or bleach: Repeat the maintenance
procedure, ensuring the WZ probe maintenance water
bottle is in position and contains the correct volume
and solution.
Sample Pipettor:
Tighten the probe clamp finger tight.
Only fill maintenance
bottle 25 to 30ml full.
Errors may occur if
filled with more than
30ml of solution.
®
Instrument SN: ______________
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