AccuRelief ACRL-3100 User manual

Dual 3-in-1
Electrotherapy Pain Relief
User Manual
Model ACRL-3100
ACRL3100_Manual_03.indd 1 10/31/18 4:41 PM

3
This manual is valid for the Dual 3-in-1 Electrotherapy Pain Relief ACRL-3100
This instruction manual is published by Compass Health Brands.
Compass Health Brands reserves the right to improve and amend it at any time
without prior notice. Amendments may however be published in new editions of this manual.
The device complies with all the standards relating to Class ll electrical medical
devices and to devices which use electrical stimulation for use at home.
All Rights Reserved Rev. V1.0 © 2018
Conformity to safety standards Compass Health Brands declares that
the device complies with following normative documents:
IEC60601-1, IEC60601-1-2, I EC60601-2-10, IEC62366, IEC60601-1-11
ISO10993-5, ISO10993-10, ISO10993-1, ISO14971
TABLE OF CONTENTS
Introduction .........................................................................................................................4
How TENS works for pain relief ..........................................................................................5
How EMS works for muscle stimulation ..............................................................................6
Important safety precautions and warnings ........................................................................7
Package contents ..............................................................................................................14
Know your device ..............................................................................................................15
Charging ............................................................................................................................18
Easy steps to get started with your therapy with electrode pads ....................................19
Electrode Placement Guide ..............................................................................................21
Cleaning and storage ........................................................................................................25
Specications .....................................................................................................................27
How to control and reduce your pain ...............................................................................28
Troubleshooting ................................................................................................................30
Product/Battery disposal ...................................................................................................32
Glossary of symbols ...........................................................................................................32
Important information regarding electromagnetic compatibility (EMC) ..........................33
Warranty ............................................................................................................................39
ACRL3100_Manual_03.indd 2-3 10/31/18 4:41 PM

4 5
applied to normal, healthy, dry and clean
skin of adult patients. It is designed to be
used at home.
The package contains the following
components:
INTRODUCTION
Thank you for purchasing the Dual 3-in-1
ACRL-3100 for your pain relief solution.
In order to use the product safely, read the
complete manual carefully before using the
device for the rst time.
Keep this instruction manual in a convenient
place or store with the product for future
reference.
Indications for use:
nTENS is designed to be used for
temporary relief of pain associated with sore
and aching muscles in the shoulder, waist,
back, neck, upper extremities (arm) and
lower extremities (leg) due to strain from
exercise or normal household work activities.
nEMS is designed to be used to stimulate
healthy muscles in order to improve and
facilitate muscle performance. It should be
No. DESCRIPTION QUANTITY
ARemote control 1PC
BElectrode Pad (2 in x 2 in) 4PCS
CInstruction manual 1PC
DQuick Start Guide 1PC
EAAA Batteries 2PC
What is it?
The Dual 3-in-1 ACRL-3100 is a dual output
channel TENS machine and highly effective in
temporarily relieving minor pain. TENS therapy
is now regularly recommended by doctors,
physiotherapists and pharmacists throughout
the world.
Transcutaneous Electrical Nerve Stimulation
(TENS) is a noninvasive, drug-free method
of controlling pain. TENS uses tiny electrical
impulses sent through the skin to nerves
to modify your pain receptors. TENS does
not cure any physiological problem; it only
helps control the pain. TENS does not work
for everyone; however, in most patients it is
effective in temporarily reducing or eliminating
the pain, allowing for a return to normal
activity.
HOW TENS WORKS FOR PAIN RELIEF
How TENS works?
Scientific theory suggests that electrical
stimulation therapy may work in several ways:
nThe gentle electrical pulses move through
the skin to nearby nerves to block or shut
out the pain message from ever reaching the
brain from the source of the pain.
nThe gentle electrical pulses increase the
production of the body’s natural pain killer,
such as endorphins.
ACRL3100_Manual_03.indd 4-5 10/31/18 4:41 PM

6 7
SAFETY SYMBOLS USED IN THIS MANUAL
DANGER Indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injury.
WARNING Indicates a potentially
hazardous situation which, if not
avoided, could result in serious injury and
equipment damage.
CAUTION Indicates a potentially
hazardous situation which, if not avoided,
may result in minor or moderate injury
to the user or patient or damage to the
device or other property.
IMPORTANT SAFETY PRECAUTIONS AND WARNINGS
It is important that you read all the warning and precautions included in this manual. They
are intended to keep you safe, prevent injury and avoid a situation that could result in
damage to the product.
DANGER This product MUST NOT
be used in combination with the
following medical devices:
nInternally transplanted electronic
medical devices, such as
pacemakers.
nElectronic life-support equipment,
such as respirators.
nElectronic medical devices attached to the
body, such as electrocardiographs.
nConsult with your physician before using
this device, as it may cause lethal rhythm
disturbances in certain susceptible
individuals.
What is it?
Electrical Muscle Stimulation works by sending
electronic pulses to the muscle needing
treatment, causing the muscle to exercise
passively. It is a therapy derived from the
square waveform (ladder - shaped). Through
the square wave pattern, it is able to work
directly on muscle motor neurons. This therapy
has low frequency, and in conjunction with the
square wave pattern, allows direct work on
muscle groupings.
How EMS works?
EMS sends comfortable impulses through
the skin that stimulates the nerves in the
treatment area. When the muscle receives
this signal it contracts as if the brain has
sent the signal itself. As the signal strength
increases, the muscle flexes as in physical
HOW EMS WORKS FOR MUSCLE STIMULATION
exercise. When the pulse ceases, the muscle
relaxes and the cycle is repeated. The goal
of electrical muscle stimulation is to achieve
contractions or vibrations in the muscles.
Normal muscular activity is controlled by the
central and peripheral nervous systems, which
transmit electrical signals to the muscles. EMS
works similarly but uses an external source (the
electrode device) with electrode pads attached
to the skin for transmitting electrical impulses
into the body. The impulses stimulate the
nerves to send signals to a specifically targeted
muscle, which reacts by contracting, just as it
does with normal muscular activity.
How MASSAGE works?
The massage stimulation program is a type of
low level EMS used to loosen tight muscles. Its
main function is to mimic manual massage to
promote relaxation and reduce muscle tension.
ACRL3100_Manual_03.indd 6-7 10/31/18 4:41 PM

8 9
stimulation during pregnancy has not been
established.
nChildren or infants. The device has not been
evaluated for pediatric use.
nPersons incapable of expressing their
thoughts or intentions.
DO NOT USE THIS DEVICE DURING
THESE ACTIVITIES:
nWhen in the bath or shower.
nWhile sleeping.
nWhile driving, operating machinery, or
during any activity in which electrical
stimulation can put you at risk for injury.
WARNING
PAIN MANAGEMENT WARNINGS
nIf you have had medical or physical
treatment for your pain, consult with your
physician before using this device.
WARNING DO NOT USE
THIS DEVICE UNDER THESE
CONDITIONS:
nOn open wounds or rashes, or over swollen,
red, infected, or inamed areas or skin
eruptions (e.g., phlebitis, thrombophlebitis,
varicose veins); or on top of, or in proximity
to, cancerous lesions.
nOver areas of skin that lack normal sensation.
nWhile the user is connected to high-
frequency surgical equipment. It may
cause burn injuries on the skin under the
electrodes, as well as problems with the
stimulator.
nIn the vicinity of shortwave or microwave
therapy equipment. This may affect the
output power of the product.
DO NOT USE ON THESE INDIVIDUALS:
nPregnant women. The safety of electrical
nIf your pain does not improve, becomes
seriously chronic or severe, or continues for
more than ve days, stop using the device
and consult with your physician.
nThe mere existence of pain functions as
a very important warning telling us that
something is wrong. Therefore, if you
suffer from any serious illness, consult
your physician in order to conrm that it is
advisable for you to use this product.
WARNINGS AND PRECAUTIONS
REGARDING THE Electrode pads
nApply pads to normal, healthy, clean, dry
skin (of adult patients). It may otherwise
disrupt the healing process.
nIf you experience any skin irritation or
redness after a session, DO NOT continue
therapy on that area of the skin.
nPads SHOULD NOT touch each other when
placed onto your skin.
nPads MUST be placed at least 2 inches
apart, no more than 6 inches apart.
DANGER
NEVER APPLY THE PADS TO
nThe head or any area of the face.
nThe side of the neck (on the carotid
sinus) or any area of the throat
(front of the neck). This could cause
severe muscle spasms resulting in
closure of the airway, difculty in
breathing, or adverse effects on
heart rhythm or blood pressure.
nBoth sides of the thorax
simultaneously or across your
chest. The introduction of electrical
current may cause rhythm
disturbances which could be lethal.
nSpine or backbone.
nBoth feet, legs, arms or hands at
the same time.
ACRL3100_Manual_03.indd 8-9 10/31/18 4:41 PM

10 11
DANGER
NEVER APPLY THE PADS:
nIf you have suspected or diagnosed heart
disease, you should follow precautions
recommended by your physician.
nIf you have suspected or diagnosed epilepsy,
you should follow precautions recommended
by your physician.
nConsult your physician if you have a
tendency to bleed internally, such as
following an injury or fracture.
nThis stimulation SHOULD NOT be applied
over the menstruating or pregnant uterus.
CAUTION
nDO NOT bend or fold the electrode pad.
Doing so may cause it to not function
properly. Place the pads on the plastic lm,
and store in the sealed package when not in
use.
nDO NOT apply ointment or any solvent to
the pads or to your skin during use. It will
keep the pads from functioning properly.
nThe electrode pads are already pre-gelled
and will adhere to your skin.
nTo avoid damage to the adhesive surface of
the pads, place them only on the skin or on
the plastic lm provided.
nAlways place clean pads in accordance with
the illustrations provided (Refer to electrode
pads placement illustrations on page 21).
nMake sure the components are connected
well and the pads are xed on the part of
the body you wish to treat, otherwise the
therapy may not be effective.
CAUTION
WHILE USING THE ELECTRODE DEVICE
n If the device is not functioning properly or you
feel discomfort, immediately stop using the
device.
n DO NOT use for any other purpose except for
what it is intended for.
n DO NOT use the device while wearing other
electronic devices such as watches, as this may
damage the device.
n Dispose of the device, batteries, and components
according to applicable local regulations.
Unlawful disposal may cause environmental
pollution.
CAUTION
GENERAL PRECAUTIONS
n The user is the intended operator.
n The long-term effects of electrical stimulation are
unknown.
WARNING
DO NOT USE YOUR PADS THIS WAY:
nPads SHOULD NOT touch any metal object,
such as a belt buckle or necklace.
n DO NOT share pads with another person. This
may cause a skin irritation or infection. Pads are
intended for use by one person.
n ALWAYS turn the power off before removing or
changing the pad location.
n DO NOT leave pads attached to the skin after
treatment.
n The size, shape and type of pads may affect the
safety and effectiveness of electrical stimulation.
Always use electrode pads recommended by
the manufacturer.
n The electrical performance characteristics of
pads may affect the safety and effectiveness of
electrical stimulation.
n Using pads that are too small or incorrectly
applied, could result in discomfort or skin burns.
ACRL3100_Manual_03.indd 10-11 10/31/18 4:41 PM

12 13
nApply electrode pads to only normal, intact,
clean, dry, and healthy skin.
nTENS is not effective in treating the original
source or cause of the pain, including
headache.
nTENS is not a substitute for pain medications
and other pain management therapies.
nTENS devices do not cure disease or injuries.
nTENS is a symptomatic treatment and,
as such, suppresses the sensation of pain
that would otherwise serve as a protective
mechanism.
CAUTION
nYou may experience skin irritation or hyper-
sensitivity due to the electrical stimulation or
electrical conductive medium (gel).
nConsult with your physician prior to
using the product after a recent surgical
procedure. Electrotherapy may disrupt the
healing process.
nElectrotherapy SHOULD NOT be applied
over areas of skin that lack normal sensation.
nKeep product away from children.
The product contains small pieces that may
be swallowed. The cable can cause
strangulation. Contact your physician
immediately if ingested.
nUse this device only with the electrode pads,
remote and lead wires recommended by the
manufacturer.
nDO NOT use the product if it is closer
than 12 inches (30.5cm) to wireless
communication equipment, such as wireless
home network routers, cell phones, cordless
phones and their base stations, and walkie-
talkies. The electromagnetic interference of
this wireless communication equipment may
prevent the device from operating properly.
nIf you have any problems with this device,
such as setting up, maintaining or using,
please contact Compass Health Brands at
CAUTION
POSSIBLE ADVERSE REACTIONS
nDO NOT use to treat one region for extended
periods of time (more than 30 minutes a
session, up to 3 total treatments/day).
Muscles in that region may become
exhausted and sore.
nYou may experience skin irritation and burns
beneath the electrodes applied to your skin.
Test electrodes on sensitive skin such as
underside of wrist prior to using.
nYou should stop using the device, rinse skin if
irritated, and consult with your physician if you
experience adverse reactions from the device.
ACRL3100_Manual_03.indd 12-13 10/31/18 4:41 PM

14 15
PACKAGE CONTENTS
PACKAGE CONTENTS
AAA batteries
Instruction ManualElectrode pads (2 in. x 2 in.)2 Lead Wires Remote Control
Quick Start Guide
KNOW YOUR DEVICE
Features
n Channels: Two channels
n Treatment modes TENS: 6 programs
EMS: 5 programs
MASSAGE: 3 programs
n Output Amplitude: 0-45V (500Ω Load)
n Waveform type: Symmetrical Biphasic square pulse
n Remote control
Rear panel
Dual 3-in-1
Electrotherapy Pain Relief
User Manual
Model ACRL-9100
Top View
Output socket
Battery cover
ACRL3100_Manual_03.indd 14-15 10/31/18 4:41 PM

16 17
LCD DISPLAY
Intensity increase
Channel select
Intensity decrease
Power ON/OFF button
Mode select
(TENS/EMS/MASSAGE)
Treatment program
select: Neck/
Shoulder/Arm/
LBack/Joint/Leg
Tap/Knead/Rub
Treatment mode
Treatment time icon
Treatment time display
Treatment programs
Lock icon
Low battery icon
Intensity icon
LCD DISPLAY
ACRL3100_Manual_03.indd 16-17 10/31/18 4:41 PM

18 19
INSERTING BATTERIES
1. Remove the battery
cover on the back of the
device as shown by the
graphic to the right.
2. Insert 2xAAA batteries.
Make sure the positive
+ and negative – signs
correspond with the
markings in the device
when inserting batteries.
Reattach the battery cover
as shown by the graphic to the right.
NOTES:
nPlease use 2×AAA batteries in this TENS unit.
nRemove the batteries if the device is not in use
for long periods of time.
nDo not mix old and new batteries or different
types of batteries.
WARNING:
n If batteries leak and come into contact with the
skin or eyes, wash immediately with copious
amounts of water.
n Dispose of the used AAA batteries safely
according to local regulations.
n If using a rechargeable battery, the life of a
rechargeable battery depends on the number
of recharging/rundown cycles it undergoes and
how these cycles are performed.
n Whenever the device is not used frequently,
we recommend recharging the battery once a
month.
STEP 1 – Take the pads out of the sealed
package, attach pads to the lead wire
Lead wire snaps onto the connector in the middle
of the electrode pad.
STEP 2 – Insert lead wire into the TENS unit
Hold the lead wire plug and insert it into the
socket on the top of the stimulator.
STEP 3 – Electrode Pad Placement
Place electrodes pads on clean, dry and healthy
skin. Place pads at least 2 inches apart and no
further than 6 inches apart. (See pages 21-22.)
WARNING: Replace the electrodes when
they are damaged or dirty, when they
have lost their adhesive power or when
stimulation becomes uncomfortable,
i.e. when you experience an unpleasant
stinging or biting sensation.
EASY STEPS TO GET STARTED WITH YOUR THERAPY WITH Electrode pads
ACRL3100_Manual_03.indd 18-19 10/31/18 4:41 PM

20 21
WARNING:
NOTE: ALWAYS connect the electrode device to
the electrode pads before you place the pads on
the skin.
NOTE: DO NOT place the pads on top of each
other or so close to each other that they touch
each other. Pads MUST be placed at least 2" apart
but no more than 6" apart.
NOTE: It is possible that you may need assistance
for placing the electrodes in certain areas.
Replace the electrode pads if:
n they are damaged or torn.
n they are past the expiration date indicated on
the re-sealable bag.
n they have lost their adhesive power. Never use
plaster or tape to attach them to your skin.
n stimulation feels less strong.
n when stimulation is uncomfortable, i.e. when
you experience an unpleasant stinging or biting
sensation.
NOTE: ALWAYS replace the electrodes with ones
recommended for this device by the manufacturer.
WARNING: Make sure the device is
turned off before applying or removing
electrodes.
WARNING: Place the electrode pads
according to the Electrode Pad Placement
Illustrations, on pages 21 - 22.
Pad Placement Illustrations
Position of the electrodes
TENS programs:
NECK / CERVICAL PAIN
Attach both pads on the
neck. (DO NOT place on the
carotid artery or throat or
the front of the neck.)
SHOULDER PAIN
Attach one pad in front
and one in back of the
muscle.
CARPAL TUNNEL /
HAND PAIN
Attach both pads on the
hand where you feel pain.
DO NOT place electrode pads simultaneously on
both legs, arms, knees, elbows, feet or hands.
LOWER BACK
Attach both pads on the
lower back with the
backbone in the center.
DO NOT place on the
backbone or spine.
ELBOW PAIN
Attach both pads on either
side of the joint with the pain.
UPPER ARM PAIN
Attach both pads on either
side of the region where
you feel pain.
ACRL3100_Manual_03.indd 20-21 10/31/18 4:41 PM

22 23
STEP 6 – Start treatment and adjust intensity
Press button to start treatment.
Press or button to adjust the output intensity.
The stimulator will start to work. The maximum
output intensity level is 25.
STEP 4 – Turn on the device
n Press the ( ) button to turn
on the device. The following
screen will appear:
STEP 5 – Select the therapy program
ACRL-3100 Complete 3-in-1 Pain Relief
Device offers 6 TENS programs, 5 EMS
programs and 3 Massage programs for you
to select.
Press the Mode button to switch between
treatment modes (TENS, EMS, Massage).
Press the Program button to select treatment
part or Massage type.
ANKLE / FOOT PAIN
Attach pads per the illustration on the left for
pain on the outside of your ankle/foot. Attach
the pads per the illustration on the right for pain
on the inside of your ankle/foot. DO NOT place
electrode pads simultaneously to both feet.
CALF PAIN
Attach both pads on the calf/leg where you
feel pain. DO NOT place electrode pads
simultaneously to the calves of both legs.
KNEE / JOINT PAIN
Attach both pads above the knee or above
and below the joint with pain. DO NOT place
electrode pads simultaneously to the knees
of both legs.
ACRL3100_Manual_03.indd 22-23 10/31/18 4:41 PM

24 25
STEP 7 – Following completion of session
n To turn off the device, press the “On/Off”
button.
n Remove the electrode pad and device from the
skin. Detach from the edges.
n Remove the device from the electrode pads. If
the device is inactive for more than 5 minutes, it
enters sleep mode.
NOTES
n Remove the batteries if the device is not in use
for long periods of time.
DO NOT mix old and new batteries or
different types of batteries.
n Remove exhausted batteries from the remote
control.
CAUTION: Batteries MUST be handled
by an adult. Keep batteries out of the
reach of children.
n To conserve battery life, after 5 minutes of use,
the display of the remote control will enter
sleep mode and the display will go dark. The
device will continue to run and administer
treatment. To reengage the remote control,
press the power button and the screen will
reactivate. To end treatment while the remote
is in sleep mode, reactivate the screen and hold
down the power button until the remote turns
off. Always make sure the remote is powered
off before removing the electrode pads from
your skin.
Cleaning the remote control
1) Turn unit off.
2) Clean the device after use with a soft,
slightly moistened cloth and wipe gently.
Use only water and a mild soap if needed.
n DO NOT use chemicals (like thinner,
benzene).
n DO NOT let water get into the internal area.
NOTE: This device and accessories do not require
sterilization.
Cleaning the electrode pads
1) Turn the power off.
2) Remove pads from device.
3) Wash the pads with water only when the
adhesive surface becomes dirty and/or the pads
are difcult to attach.
n Wash the pad softly with your ngertips under
CLEANING AND STORAGE
slow running cold water for several seconds
(DO NOT use a sponge/cloth/sharp object
like a nail on the adhesive side. DO NOT
use detergents, chemicals or soap).
4) Dry the pads and let the adhesive surface
air-dry completely (DO NOT wipe with a tissue
paper or cloth).
CAUTION
nThe life of pads may vary by the frequency of
washing, skin condition, and storage state.
n If the pad no longer sticks to your skin or the
pad is broken, immediately discontinue use and
obtain replacement pads as recommended by
the manufacturer.
n Before applying the self-adhesive electrode
pads, it is recommended to wash and degrease
the skin, and then dry it.
n DO NOT turn on the device when the
electrode pads are not positioned on the body.
ACRL3100_Manual_03.indd 24-25 10/31/18 4:41 PM

26 27
n NEVER remove the electrode pads from the
skin while the device is still turned on.
n If replacement electrodes are necessary, use
pads that are the same size (50*50mm) as the
ones provided with the ACRL-3100.
n Use of electrode pads that are larger may
reduce the effect of the stimulation. Use of
pads that are much smaller than the electrodes
provided with the ACRL-3100 may increase
the chance of skin irritation or electrode burns
occurring under the electrodes.
n ALWAYS use electrode pads that have been
cleared for marketing in the US by the FDA.
n ALWAYS clean the electrode pads after your
treatment every time.
Storing the electrode pads
nPlace clean, dry pads on the plastic lm and
then store in the sealed package at room
temperature between uses.
Storing the product
n Store at room temperature in a dry place.
n KEEP DEVICE AND ALL ACCESSORIES OUT
OF REACH OF CHILDREN.
CAUTION: When remote is not in use
for a long period, remove the batteries
before storage, to avoid liquid discharge
from batteries.
nPower Source: 3.0V DC, 2x AAA Batteries
nFrequency: 2Hz~150Hz
nPulse Width: 30us~350us
nWave form: Biphasic square wave
nOutput Voltage: 0~45V (at 500 ohm load)
nOutput Intensity Level: 0~25 levels
nOperating Conditions: 41°F~104°F (5°C~40°C);
30%RH~75%RH ;700hPa-1060hPa
nStorage and transport conditions:
14°F~131° F (-10°C~55°C); 10%RH~90%RH;
700hPa-1060hPa
nSize: 115mm x 53mm x 25mm
nWeight: about 80g (without batteries)
nService life of the device: 3 years
nService life of electrode pads: Up to 30 times
SPECIFICATIONS
nService life of the battery: With new super
heavy duty batteries, approx. two weeks
when used for 30 min/day in Arm program
at 13 level intensity.
nApplied part: Electrode
nSize of electrode:
2 in. x 2 in. (50mm x 50mm)
n IP classication system: IP22
ACRL3100_Manual_03.indd 26-27 10/31/18 4:41 PM

28 29
When should the device be used?
Use as soon as your pain begins. Start with one
session (unit automatically turns off at 30 minutes).
If you get to your pain early, it may prevent the
pain from becoming worse, or even chronic. It’s
better for you to get it under control sooner so
that it does not reach a high pain threshold
where it limits your daily activities.
Setting the intensity
Intensity is based upon your level of comfort.
Begin the rst session with a low intensity and
a short duration while learning how to operate.
Intensity levels are 1-25. Use caution with
maximum intensities treatments.
DO NOT exceed your comfort level.
How long should you use the device?
Start with one 30 minute session. ALWAYS turn
device off with pads still on.
Stop therapy session if pain has reduced or
stopped. If your pain does not improve and you
become sore from over-use, refrain from treating
those areas for 2 days. If this issue reoccurs,
reduce the treatment time and intensity settings
for future treatment or consult a physician.
HOW TO CONTROL AND REDUCE YOUR PAIN
Recommended treatment session as follows:
You may use the device for 30 minutes per session.
You may need to use it for longer (maximum 3
times per day and maximum 90 minutes in total)
depending on the level of your pain.
CAUTION
When to stop using the device?
n If you experienced an adverse reaction
(skin irritation/redness/burns, headache or other
painful sensation, or if you feel any unusual
discomfort).
n If your pain does not improve, becomes
seriously chronic and severe, or continues for
more than five days.
NOTE: If you feel pain, dizziness, discomfort or
nausea, discontinue use of device and call your
physician or medical practitioner.
What type of pain is it best for?
This therapy works best on acute pain because it
is localized. Acute pain is pain in one area for less
than 3 months. If you have chronic pain, you may
have pain in more than one area and for longer
than 6 months. Chronic pain may be compounded
by other issues that this device cannot address.
Remember this device does not cure your pain
or the original cause of the pain. It provides
temporary relief or reduction of pain so that you
can control your life and activities better.
ACRL3100_Manual_03.indd 28-29 10/31/18 4:41 PM

30 31
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTION
The Remote Control
cannot power on
Are the batteries exhausted? Replace the batteries.
Are the batteries installed correctly? Insert the batteries observing polarity.
Stimulation weak
or cannot feel any
stimulation
Electrodes are dried out or dirty. Replace with new electrodes.
Electrodes do not stick to skin well. Replace with new electrodes.
Stimulation is
uncomfortable
Intensity is too high Decrease intensity.
Electrodes are too close together. Reposition electrodes to be at least 2 inches apart.
Electrode active area size is too small. Replace electrodes with ones that have an active area
no less than 2 in x 2 in.
Is the device being operated according to
the manual?
Please check the manual before use.
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTION
Stimulation is
ineffective
Improper electrode pad placement. Reposition electrode.
Unknown Contact clinician.
The skin becomes
red and/or you feel
a stabbing pain
Using electrodes on the same site every time. Reposition the electrodes. If at any time you feel pain
or discomfort, stop use immediately.
Electrodes do not adhere to the skin properly. Ensure the electrodes are securely adhered to the skin
or replace electrodes.
The electrodes are dirty. Clean the electrodes according to description in this
manual or replace with new electrodes.
The surface of the electrode is scratched. Replace with new electrodes.
Output current stops
during therapy
The electrodes come off the skin. Turn off the device and place the electrodes on again,
or replace with new electrodes.
The lead wire is disconnected. Turn off the device and connect the lead wire.
The batteries’ power has been exhausted. Replace with new batteries.
ACRL3100_Manual_03.indd 30-31 10/31/18 4:41 PM

32 33
PRODUCT/BATTERY DISPOSAL
Used, fully-discharged batteries must be
disposed of in a specially labeled collection
container, at toxic waste collection points
or through an electrical retailer. You are under
legal obligation to dispose of batteries correctly.
Please dispose of the device in accordance with
the local regulations.
GLOSSARY OF SYMBOLS
Electrical devices are recyclable material
and should not be disposed of with
household waste after their useful life!
Help us to protect the environment
and save resources and take this device
to the appropriate collection points.
Please contact the organization which is
responsible for waste disposal in your area
if you have any questions.
Type BF Applied Part
Refer to instruction manual
The rst number 2: Protected against
solid foreign objects of 12,5 mm and
greater. The second number: Protected
against vertically falling water drops
when enclosure tilted up to 15o.
Vertically falling drops shall have no
harmful effects when the enclosure is
tilted at any angle up to 15o on either
side of the vertical.
Represent manufacture date and serial
number.
This symbol means that this device
emits non-ionizing radiation. All devices
with RF transmitters or that use RF
electromagnetic energy must have a
label with this symbol.
IP22
SN
IMPORTANT INFORMATION REGARDING ELECTROMAGNETIC COMPATIBILITY (EMC)
CAUTION
1) This product needs special precautions regarding EMC and needs to be installed and put into service
according to the EMC information provided, and this unit can be affected by portable and mobile RF
communications equipment.
2) Do not use a mobile phone to make or receive phone calls or other devices that emit electromagnetic
elds, near the unit. This may result in incorrect operation of the unit.
3) This machine should not be used adjacent to or stacked with other equipment and that if adjacent or
stacked use is necessary, this machine should be observed to verify normal operation in the conguration
in which it will be used.
GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS
AccuRelief™ electrical stimulators are intended for use in the electromagnetic environment specied below.
The customer or the user of these electrical stimulators should assure that it is used in such environment.
Emissions test Compliance Electromagnetic environment - guidance
RF emissions
CISPR 11
Group 1 The device uses RF energy only for its internal function. Therefore, its RF
emissions are very low and are not likely to cause any interference in nearby
electronic equipment.
ACRL3100_Manual_03.indd 32-33 10/31/18 4:41 PM

34 35
GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY
AccuRelief™ electrical stimulators are intended for use in the electromagnetic environment specied below.
The customer or the user of these electrical stimulators should assure that it is used in such environment.
Immunity test IEC 60601 test level Compliance level Electromagnetic environment - guidance
Electrostatic
discharge (ESD)
IEC 61000-4-2
±6 kV contact
±8 kV air
±8 kV contact
±15 kV air
Floors should be wood, concrete or ceramic tile. If oor are
covered with synthetic material, the relative humidity should
be at least 30%.
RF emissions
CISPR 11 Class B
The device is suitable for use in all establishments, including
domestic establishments and those directly connected to the
public low-voltage power supply network that supplies buildings
used for domestic purposes.
Harmonic emissions
lEC 61000-3-2 Not Applicable
Voltage uctuations/
icker emissions
lEC 61000-3-3
Not Applicable
Electrical fast
transient/burst
IEC 61000-4-4
Not Applicable Not Applicable Not Applicable
Surge
IEC 61000-4-5
Not Applicable Not Applicable Not Applicable
Voltage dips, short
interruptions and
voltage variations
on power supply
IEC 61000-4-11
Not Applicable Not Applicable Not Applicable
Power frequency
(50/60Hz) magnetic
eld IEC 61000-4-8
3 A/m 3 A/m Power frequency magnetic elds should be at
levels characteristic of a typical location in a typical
commercial or hospital environment.
NOTE: UT is the a.c. mains voltage prior to application of the test level.
ACRL3100_Manual_03.indd 34-35 10/31/18 4:41 PM

36 37
GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY
The ACRL-3100 is intended for use in the electromagnetic environment specied below. The user of the ACRL-3100 should
assure that it is used in such an environment.
Immunity test IEC 60601 test level Compliance level Electromagnetic environment - guidance
Conducted RF
IEC 61000-4-6
Radiated RF
IEC 61000-4-3
Not Applicable
3 V/m
80 MHz to
2.6 GHz
3 V/m
Portable and mobile RF communications equipment should be
used no closer to any part of the ACRL-3100, including cables,
than the recommended separation distance calculated from
the equation applicable to the frequency of the transmitter.
Recommended separation distance
d = 1,2 √P
d = 1,2 √P 80 MHz to 800 MHz
d = 2,3 √P 800 MHz to 2,5 GHz
Where P is the maximum output power rating of the transmitter
in watts (W) according to the transmitter manufacturer and
d is the recommended separation distance in metres (m).
Field strengths from xed RF transmitters, as determined
by an electromagnetic site survey,a should be less than the
compliance level in each frequency range.b Interference may
occur in the vicinity of equipment marked with the following
symbol:
NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reection from structures, objects and people.
a. Field strengths from xed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile
radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
To assess the electromagnetic environment due to xed RF transmitters, an electromagnetic site survey should be
considered. If the measured eld strength in the location in which the device is used exceeds the applicable RF
compliance level above, should be observed to verify normal operation. If abnormal performance is observed, additional
measures may be necessary, such as reorienting or relocating the device.
b. Over the frequency range 150 kHz to 80 MHz, eld strengths should be less than 3 V/m.
Recommended separation distances between portable and mobile RF communications equipment and the ACRL-3100
The ACRL-3100 is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The
customer or the user of the ACRL-3100 can help prevent electromagnetic interference by maintaining a minimum distance
between portable and mobile RF communications equipment (transmitters) and the ACRL-3100 as recommended below,
according to the maximum output power of the communications equipment.
ACRL3100_Manual_03.indd 36-37 10/31/18 4:41 PM

38 39
Rated maximum output
power of transmitter
(W)
Separation distance according to frequency of transmitter (m)
150 kHz to 80 MHz
d = 1.2 √P
80 MHz to 800 MHz
d = 1.2 √P
800 MHz to 2.5 GHz
d = 2.3 √P
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
11.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in metres (m)
can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power
rating of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reection from structures, objects and people.
1) The warranty period for the device is one year
from date of purchase. In case of a warranty
claim, the date of purchase has to be proven
by means of the sales receipt or invoice.
2) Repairs under warranty do not extend the
warranty period for the device or for the
replacement parts.
3) The following is excluded under the warranty:
n All damage due to improper treatment,
e.g. nonobservance of the user instruction.
n All damage due to repairs or tampering by
the customer or unauthorized third parties.
n Damage during transport from the
manufacturer to the consumer or during
transport to the retailer.
n Accessories which are subject to normal
wear and tear.
4) Liability for direct or indirect consequential
losses caused by the unit is excluded even
if the damage to the unit is accepted as a
warranty claim.
Please contact Compass Health Brands in
case of a claim under the warranty. If you
have to send in the unit, enclose a copy of
your receipt and clearly state the defect.
The following warranty terms apply:
LIMITED WARRANTY
ACRL3100_Manual_03.indd 38-39 10/31/18 4:41 PM
Table of contents
Other AccuRelief Personal Care Product manuals
Popular Personal Care Product manuals by other brands

Rowen
Rowen RESET & BOOST SKIN DUO quick start guide

SOLTRON
SOLTRON XL-80 Fresh peppermintDynamic power operating instructions

Braun
Braun FS1000 manual

HoMedics
HoMedics Elle Macpherson The Body ELM-FS300-GB instruction manual

Kagan
Kagan shUVee Instructions for use

Habitat
Habitat Haxby 3120695 Care & instruction manual