Accusys ExaSAN SW16-G3 User manual

ExaSAN SW16-G3
User Guide
Accusys Storage Ltd.
2017
Version: V1.0

Revision Sheet
User Guide
Page i
Revision Sheet
Release
No.
Date
Revision Description
V1.0
05/04/2017
Initial release

PREFACE
User Guide Page ii
PREFACE
Notice
The product features and specifications described in this guide are subject to change without notice.
The manufacturer shall not be liable for any damage, or the loss of information resulting from the
performance or use of the information contained herein.
About This Guide
Congratulations on your purchase of the ExaSAN (pronounced X-sa-SAN) switch “SW16-G3”, a
revolutionary high bandwidth PCIexpress based SAN switch, specifically developed for post production
environments. It delivers stability, exceptional performance, and scalable capacity at a very affordable
cost. This guide also contains instructions for installing and using the ExaSAN PCIe switch, RAID
(Redundant Array of Independent Disks) technologies,and RAIDGuard X (ExaSAN’s RAID management
software).
Guide to Conventions
Inside the double boxes is the important information that users should be aware of:
Caution
This indicates the existence of a potential hazard that could result in personal
injury, damage to your equipment or loss of data if the safety instruction is
not observed.
Note
This indicates useful tips on getting the most from your RAID system.
Trademarks
Accusys and the names of Accusys products and logos referenced herein are trademarks and/or service
marks or registered trademarks and/or service marks of Accusys Storage Ltd.
All contents of this manual are copyrighted by Accusys Storage Ltd.
The information contained herein is the exclusive property of Accusys Storage Ltd. and shall not be
copied, transferred, photocopied, translated on paper, film, electronic media, or computer-readable
form, or otherwise reproduced in any way, without the express written permission of Accusys Storage
Ltd.
© Copyright 2017 Accusys Storage Ltd.
All Rights Reserved.

PREFACE
User Guide Page iii
Preparing to Install ExaSAN SW16-G3
To ensure safe and smooth operation of your ExaSAN SW16-G3, it is essential that you choose an
appropriate location for the system, and provide an appropriate operating environment and adequate
power for all components of the system. As you plan for installation, follow the guidelines below to
ensure that the system and its environment are safely and appropriately positioned for efficient
operation and service.
Precaution for Handling the System
Take the following precautions to avoid damage to the system or potential injury to you.
1. Prepare a flat, sturdy surface before removing the system from its packaging. The table or cart that
will hold the system should be as close as possible to the system’s carton.
2. Ensure that all power switches have been turned off and all power cords disconnected to prevent
personal injury and damage to the hardware.
3. Static electricity can damage electronic components of your system. Follow the guidelines below to
avoid such damage:
a. Work in a static-free environment
b. Wear a grounded anti-static wrist strap
c. Store uninstalled components in anti-static bags
d. Handle circuit boards by their edges and avoid touching chips and connectors
Choosing the Location for the System
The ExaSAN SW16-G3 is designed as a rack-mount solution. Depending on where your rack is located,
you should keep the following points in mind when determining where to place your system.
1. Measure the amount of available space in the rack. The amount of space required for the SW16-G3
is 1U rack space. (dimensions are L410mm x W447/480.2mm x H43.8mm)
2. Measure the distance between any two components that need to be connected via cable(s). This
measurement will help you determine the length of the required cable(s). Or if you’ve already
purchased the cables, determine the proximity of the components in question.
3. Leave sufficient room, at least two inches, around the unit to allow air ventilation.
4. Do not block or cover any of the ventilation holes in the front and back panels of the unit. Consistent
airflow is essential to keeping the system operating efficiently.
5. Allow additional room at the front and back of the unit for service.
6. The ExaSAN SW16-G3 uses several cables and cords. It’s a good idea to determine how they will be
arranged at the rear of the system, and where the cables will be routed to connect to the host
systems and RAID disk systems.
Electrical Power
At your chosen location for the ExaSAN SW16-G3, make sure that the electrical circuitry and power
outlets are sufficient for the combined power needs of all hardware components. To plan for safe and
adequate power to the system, follow these guidelines:
1. Check the documentation for all hardware components at the chosen location to determine their
power requirements. Then make sure that the available power supply for that location is sufficient
for the planned components.
2. If you need assistance determining the power needs of the components at the chosen location,
consult an electrical expert who is familiar with your facility.
3. When possible use surge protectors or power conditioners as part of the installation.
4. When planning for electrical power, make sure you have more power than the total power
requirements specified for all components. Also make certain that the power load is distributed

PREFACE
User Guide Page iv
evenly among circuits to that location. Consult an electrician or other expert if you need assistance
with planning for the power needs of your components.
5. When possible, plug the redundant power supplies onto different circuits.
6. Make sure that the power outlets for all hardware components are grounded according to local and
national standards. Consult an electrician if you need assistance with grounding.
Operating Environment
The operating environment for the ExaSAN SW16-G3 must meet certain requirements:
1. Verify that the temperature range of the chosen location is within the limits established for the
system and all other components.
2. Make certain that the chosen location has adequate ventilation to maintain the necessary
temperature range.
3. If there are multiple hardware components installed at the chosen location, consider additional
cooling measures to assure efficient operation of the system and other components.
4. Environment parameters:
a. Operating temperature: 0°C to 40°C (32°F to 104°F)
b. Non-operating temperature: -40°C to 70°C (-40°F to 158°F)
c. Operating humidity: 5-85%, non-condensing
d. Storage humidity: 0-95%, non-condensing
Security
To ensure the security of the ExaSAN SW16-G3, make certain that the chosen location meets your
security requirements.

User Guide Page v
TABLE OF CONTENTS
Page #
PREFACE....................................................................................................................................................ii
1. What is in the box.............................................................................................................................1-1
2. Introduce SW16-G3..........................................................................................................................2-2
3. Build a SAN environment................................................................................................................3-5
4. Install Accusys host driver.............................................................................................................4-10
5. Use SW16-G3 WebGUI..................................................................................................................5-13
6. Manage Storage on RAIDGuardX................................................................................................6-22
7. SW16-G3 Specification..................................................................................................................7-24
8. FAQ.................................................................................................................................................8-26
9. Customer Service............................................................................................................................9-28

1. Introduction
User Guide
1. What is in the box

Appendices
User Guide Page 1-1
Item
Name
Description
1
Packing list
Packing list
2
Screw pack
For installing to rack
3
Driver USB
ExaSAN installation files
4
Power converter
UK, EU, AU to US
5
Power cord
AC power cord x2
6
Ethernet cable
10/100/1000 Ethernet cable x2
7
Rail set
Hold up SW16-G3 in rack

Appendices
User Guide Page 2-2
2. Introduce SW16-G3

Appendices
User Guide Page 2-3
The front side of SW16-G3
Item
Name
Description
1
System Power
Indicates the system is booting or ready.
2
IO Access
Flashing while any data transferring in switch.
3
FAN, Power
Status
Blue
Fan and power are working.
Red
Fan or power is abnormal.
4
Controller
Status
Blue
Switch is in Master mode
Purple
Switch is in Slave Mode.
Red
Switch controller is abnormal.

Appendices
User Guide Page 2-4
The rear side of SW16-G3
No.
Name
Description
1
Cooling fan
Smart FAN speed controlling
2
Debug port
For engineer debugging.
3
eth0 port
Open webGUI, default IP is “192.168.0.25”
4
eth1 port
Open webGUI, default IP is “192.168.1.25”
5
Storage port (QSFP)
Connect to ExaSAN RAID system.
LED1
Blue Data access status
LED2
Green Link status
- Solid: PCIe3.0 link up
- Flash: PCIe2.0 link up
LED3
Red Wrong connection
6
Power supply
Redundant Power supply module
7
Power button
Click it to power on/off.
Press for 5 seconds to force shut down.
8
Reset hole
Press the button and hold for 13 seconds, reset to
default IP address after hearing two short beeps.
9
Expansion port
Connect Master and Slave via QSFP cable.
10
Client port (QSFP)
Connect to host computer.

Appendices
User Guide Page 3-5
3. Build a SAN environment

Appendices
User Guide Page 3-6
Connect to Slave SW16-G3
If you have a slave SW16-G3 switch, use a QSFP cable to connect both expansion
ports of Master and Slave SW16-G3.
Note
QSFP Copper or Optical cable could be used for expansion port.

Appendices
User Guide Page 3-7
Connect to RAID storage
Use QSFP cable to connect ExaSAN storage into Storage Port A~B of SW16-G3.
Note
1. All PCIe port does not support online hot plug.
2. Recommend to use copper cable for connecting RAID storage.

Appendices
User Guide Page 3-8
Connect to host
Set PCIe HBA/Thunderbolt Convertor to “SAN” mode and install/connect to host
computer. There are configurations as below;
a. PCIe HBA: Z1M-G2, PCIe2.0 x4, click link for detail;
http://www.accusys.com.tw/products/accessories/hba-
cable/document.html
b. PCIe HBA: Z2M-G3, PCIe3.0 x8, click link for detail;
http://www.accusys.com.tw/products/accessories/hba-
cable/document.html
c. Thunderbolt Convertor, C1M/C2M, click link for detail;
http://www.accusys.com.tw/products/accessories/c1m-
new/document.html
Use QSFP cable to connect host computer to Client Port 1~12 of SW16-G3.
Note
All PCIe port does not support online hot plug.

Appendices
User Guide Page 3-9
Power on sequence
Powering On
Make sure all QSFP cables and power cords are installed and connected properly
then follow the steps below to power on all equipment,
Step1. Power on ExaSAN storage;
Power on JBOD enclosure (if it exists) first, then power on RAID system; Storage
boots up ready until sound a beep and all front indicators become blue.
Step2. Power on ExaSAN switch;
Click power button of slave SW16-G3 first (if it exists) then click power button of
master SW16-G3; Switch boots up ready until sound 3 short beeps and all front
indicators turn blue.
Note
Master takes around 3 minutes to boot; Slave takes 30 seconds.
Step3. Power on host computer;
Powering Off
Follow the proper order to power off the SAN equipments.
Step1. Power off host computer;
Step2. Power off ExaSAN switch;
Click power button of master SW16-G3 will sound 5 short beeps, switches will
shutdown automatically in few seconds.
Step3. Power off ExaSAN storage;
Power off RAID system first, then power off JBOD enclosure (if it exists).
Note
1. Make sure to follow the proper power on sequence, wrong sequence may
result in unexpectedly problem.
2. Client computer with QSFP cable is NOT support Hot Plug; Thunderbolt
connection is support Hot Plug.

Appendices
User Guide Page 4-10
4. Install Accusys host driver

Appendices
User Guide Page 4-11
Install Accusys driver is needed to recognize SAN volume of SW16-G3. There are
auto-executive files (call as Installer) for Mac and Windows clients; Install driver
by using command for Linux client.
Note
All files could be found from installation USB, the latest files always upload to
Accusys support site: http://www.accusys.com.tw/Support/Download/
Installing on MAC and Windows
1. Double click the installer file (.mpkg for Mac; .exe for Windows)
Follow the onscreen instructions to install and click Restart to complete
installation.

Appendices
User Guide Page 4-12
Installing driver on Linux
1. Linux system must in developmental environment to build respective driver.
For example, CentOS Linux must installed “Development Tools”.
2. Open a terminal window, change to Linux driver source directory and type
command ‘make’ to build driver file ‘ACS6x.ko’.
# sudo make
# sudo insmod ACS6x.ko
# sudo lsmod //to see if ACS6x driver is running
3. Set driver be started automatically at boot up
A. Copy driver file ACS6x.ko to driver folder.
# sudo cp ACS6x.ko /lib/modules/{linux kernel}/kernel/drivers/scsi
(Note: ‘uname -a’ can find {linux kernel})
B. Upgrade all default modules
# sudo depmod –a //For RHEL, CentOS, Ubuntu, etc
#Set the line “allow_unsupported_modules” from 0 to 1 by editing
/etc/modprobe.d/unsupported-modules // For SUSE, SLES
C. Reboot to make it available

Appendices
User Guide Page 5-13
5. Use SW16-G3 WebGUI