Acer Aspire E600 User manual

E600
SERVICE GUIDE

1
CONTENTS
CHAPTER 1.......................................................................... 4
Hardware Specifications .................................................... 4
Features ........................................................................................................... 5
Operating System ...................................................................................... 5
UI Version ................................................................................................... 5
Processor ..................................................................................................... 5
Memory ....................................................................................................... 5
Display ......................................................................................................... 5
Touch ............................................................................................................ 5
Dimensions ................................................................................................. 5
Weight .......................................................................................................... 5
Radio ............................................................................................................ 5
Connectivity ............................................................................................... 6
Camera ......................................................................................................... 6
Voice ............................................................................................................. 6
udio ............................................................................................................ 7
Ergonomic Design .................................................................................... 7
LED Indication .......................................................................................... 7
Sensors ......................................................................................................... 7
Dual SIM slot ............................................................................................. 7
Text Entry .................................................................................................... 7
Messaging ................................................................................................... 7
Web ............................................................................................................... 8
Entertainment ............................................................................................. 8
Productivity ................................................................................................ 8
Location-based Services .......................................................................... 8
Online pp. Store ...................................................................................... 8
RCSE ............................................................................................................ 8
Power ............................................................................................................ 8
Battery .......................................................................................................... 8
Packing List ................................................................................................ 9
Optional ccessories ................................................................................ 9

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Certification ................................................................................................ 9
Green Design .............................................................................................. 9
Configuration ............................................................................................ 10
Front View ................................................................................................ 10
Left View ................................................................................................... 11
Right View ................................................................................................ 12
Top View ................................................................................................... 13
Bottom View ............................................................................................. 14
Back view .................................................................................................. 15
Touch screen Basics. .............................................................................. 16
System Block Diagram .......................................................................... 16
CHAPTER 2........................................................................ 17
Diagnostic Utilities ................................................................. 17
Diagnostic tool ......................................................................................... 18
SN and IEMI rewrite tool ................................................................ 27
SD upgrade tool ...................................................................................... 32
Capture log tool....................................................................................... 33
CHAPTER 3........................................................................ 37
Machine Maintenance ......................................................... 37
Machine Disassembly and Replacement ............................. 38
Disassembly Process .............................................................................. 39
Reassembly Process ................................................................................ 53
CHAPTER 4........................................................................ 66
Troubleshooting ........................................................................ 66
Troubleshooting ...................................................................................... 67

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Introduction .............................................................................................. 67
General Information ............................................................................... 67
No Power On Issues ............................................................................... 68
No Display Issues .................................................................................... 69
LCD Picture Failure ............................................................................... 70
Touchscreen Failure ................................................................................ 71
Internal Speaker Failure ........................................................................ 72
Internal Microphone Failure ................................................................. 73
USB Failure .............................................................................................. 74
Front Camera Failure ............................................................................. 75
Rear Camera Failure ............................................................................... 75
Device Vibration Failure ....................................................................... 76
SD Card Reader Failure ......................................................................... 77
SIM card detect Failure ......................................................................... 78
Earphone Failure ..................................................................................... 79
Wireless and Bluetooth Function Test Failure ................................. 80
GPS Function Failure ............................................................................. 81
Other Functions Failure ......................................................................... 82
Intermittent Problems ............................................................................. 83
Undetermined Problems ........................................................................ 84
CHAPTER 5........................................................................ 85
Switch and Connector Locations .......................... 85
Mainboard ayout ................................................................................. 86
Top View ................................................................................................... 86
Bottom View ............................................................................................. 87
CHAPTER 6........................................................................ 88
FRU List .............................................................................................. 88
FRU (Field Replaceable Unit) ist .......................................... 89
E600 Exploded Diagrams ..................................................................... 90
FRU List .................................................................................................... 91

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CHAPTER 1
Hardware Specifications

5
Hardware Specifications and Configurations
Features
The following is a summary of the tablet’s many features.
Operating System
Android 4.4 KitKat
UI Version
Acer Shell UI & APP comply with Acer latest FCS model)
Processor
Qualcomm MSM8926, 1.2 GHz, ARM Cortex A7
Memory
ROM 4GBeMMC + RAM 1GBLPDDR2
Optional: ROM 16GBeMMC + RAM 2GB LPDDR3
Display
5” IPSTFT LCD
Resolution: FWVGA 854 x 480 16:9 ratio
Color: 16.7M
Brightness: up to 350 nits with Touch panel)
Touch
Touch Lens: OGS Type,With Air bonding and The Narrowest Boarder
Cover Surface Hardness: 7H With Anti-Finger print Coating)
4 color printing Black, Logo, Sensor hole)
Capacitive, Multi Touch function up to true 4 point)
Dimensions
147 x 71.8 x9.54mm
Weight
TBC Under 165g with battery)
Radio
WTR1625L

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4G LTE band combination
EU Band:1, 3, 7, 20 Remark：2100,1800,2600,800
US Band: 1, 2,4, 7 Remark：2100,1900,1800,2110-1755（AWS）,2600,
TW: 3, 8, 28 Remark: 1800,900,700
3G HSPA+/WCD A band combination
EU/ TW band: 900 / 1900/ 2100 MHz
US Band: 850/ 1900/ 2100MHz /AWS band
2G GS /GPRS/EDGE: 850MHz / 900MHz / 1800MHz / 1900MHz
LTE Downlink 150Mbps , Uplink 50Mbps
DC-HSPA+42/11Mbps
GPRS Class 12 /EDGE Class 12
MMS, SMS, Email, IM
AWS band 3G/4G layout reserved Yes
AU Band 850/2100) layout reserved No
Connectivity
Wireless LAN IC: WCN3620) IEEE 802.11b/g/n support WAPI in
China SKU only)
GPS IC: WCN3620) Yes, with A-GPS support and SUPL
Bluetooth IC: WCN3620) Bluetooth® 4.0 with EDR
Comply with BT3.0 & High speed)
FM IC: WCN3620)..Yes
Micro-SD slot Yes, up to 32GB, SDHC 2.0
compatible
Micro-USB Yes
Audio output 3.5mm standard audio jack
HDMI No
Acer Clear.Fi No
OTG No
MHL No
Camera
Main 8M AF with LED flashlight, F2.0, Sensor OV8858, 1/4" 1.12um
Front 0.3M FF
Voice
Microphone Dual
Echo Cancelation Yes

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WB-AMR/ HD voice Yes
udio
Dolby Mobile No
DTS Yes
Speaker 102 dBphon with 5cm based on the condition:
Yuchen front SPK box 091630)design.
Ergonomic Design
1. Capacitive, Multi Touch function up to true 4 point)
2. Side keys:
- Volume Up/Down
- Independent Power key on device Top side
- Acer Rapid on device Rear side
LED Indication
One LED Red / Green/ Blue Color)
Indicator scenario: Charging / Missed Call / Voice Mail / New Message / Low
Battery
Sensors
Ambient L-sensor Yes
G-sensor Yes
e-Compass No
Proximity sensor Yes
Hall sensor Yes
Gyro-sensor No
Dual SIM slot
Yes,Micro SIM also needsSingle SIM sku support)
Text Entry
Google virtual keyboard/Swype
Messaging
Universal inbox SMS, MMS
Email Gmail
IM Gtalk

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Web
Browser Android Browser, Chrome Browser
Search Google Search
Entertainment
Video, Music Google Default
Music streaming No
Video streaming YouTube
Social network Facebook
Productivity
Push mail Gmail
PC sync Google cloud sync
Cloud sync Google Cloud
Office Polaris Office Editor
Location-based Services
A-GPS Satellite Data Update
Maps & directions Google Maps, Latitude, Street View
Online pp. Store
Google play store
RCSE
No
Power
Voltage range/frequency: 100 ~ 240V AC, 50/60 Hz
DC output: 5V and 1A
Battery
Rechargeable/ Non-ReplaceableLi-Polymer battery
Capacity: 2,500mAh 4.3V)
2G Stand-by >250 hours
2G Talk Time >6 hours

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3G Stand-by >250 hours
3G Talk Time >4 hours
Quick Charge: 40% in 1 hour
Packing List
Device, AC adaptor, USB cable, Quick start guide, Warranty card, Safety
leaflet , TP protection film, Headset
Optional ccessories
Battery cover flip
Certification
EU SKU : CE / GCF Conformance / GCF OTA / GCF FT/GCF IOP/BQB / WiFi
logo
US SKU : FCC/CTIA OTA/WIFI OTA/IC/HAC
TW SKU: NCC
Green Design
Must Comply with acer 707-0008-V7 Guidance of Restricted Substances
procedure
RoHS/WEEE Yes
PVC Free Yes
Halogens Free No

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Configuration
This section provides an overview of the features and functions of this phone.
Front View
Figure 1-1. Front View
Table 1-1.Front View
No.
Item Descriptio
1 Fro t-faci g camera 0.3M Pixels camera for video chats a d self-portrait images.
2 Touch scree Capacitor Touch scree ,5.00 i ch
3 Receiver Receive audio
4 P-se sor Proximity se sor
5 Mai micropho e Receives audio for video chats a d I ter et calls.
6 Speaker Emits audio
1
2
3
4
5
6

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Left View
Figure 1-2. Left View
Table 1-2.Left View
No. Item Descriptio
1 Volume co trol key I creases a d decreases the pho e volume.
1

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Right View
Figure 1-3. Right View
Table 1-3.Right View
No. Item Descriptio
1 Micro USB port Co ects to a computer via a USB cable, a d as
the chargi g port for the AC adapter.
1

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Top View
Figure 1-4. Top View
Table 1-4.Top View
No. Item Descriptio
1 Headphone jack Connects to audio devices (e.g., speakers,
headphones).
2 Power key ong press to turn the phone on, press briefly
to turn the screen on/off or enter sleep mode;
press and hold to turn the phone off.
2
1

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Bottom View
Figure 1-5. Bottom View
Table 1-5. Bottom View
No. Item Descriptio
1 The gap of battery cover This gap for easy disassembly battery cover
1

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Back view
Figure 1-6. Ba k View
Table 1-6. Back View
No. Item Descriptio
1 Rear camera 8.0M Pixels camera for taking high-resolution images and video.
2 ED flash Flash whe take image a d video
3 Switch Select fu ctio
4 Sub microphone Receives audio for video chats a d I ter et calls.
1
3
2
4

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Touch screen Basics.
Your phone uses a touch screen for selecting items and entering information.
Use your finger to tap the screen.


Tap: Touch the screen once to open items and select options.


Drag: Hold your finger on the screen and drag across the screen to select
text and images.

Tap and hold: Tap and hold an item to see a list of actions available for
that item. On the pop-up menu that appears, tap the action you want to
perform.

Scroll: To scroll up or down the screen,
System Block Diagram
Figure 1-7. System Blo k Diagram

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CHAPTER 2
Diagnostic Utilities

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Diagnostic tool
***Notice before test(You need do as step A、B and C、D)
A: ain enu ->Settings->DTS Studio Sound->make "DTS Studio Sound"
disable.
B: ain enu ->settings->Display->make "Auto-rotate screen" disable.
C: During ATS test you can't press Home key and Recent app key.
D: Input “*#3313287#*”, and then enter diagnostic tool .
1. SI card/SD card test
Check whether SIM Card number is display，SD Card status: Mounted
normal),if not insert SIM/SD Card display NG，if SIM Card and SD Card test
OK，press menu Pass。
Figure 2-1. SIM ard/SD ard

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2. Proximity sensor test
Proximity sensor test，let your phone flat on table ,put your hand on the
phone and only near the phone about 5cm, press Calibration step1，after
popup "press Calibration Step 2" ,withdraw your hand and press "Calibration
Step 2" after popup a popup，if popup "Calibration Pass" then press "Test"
and put your hand on the phone and only near the phone about 5cm after
1sec withdraw your hand ,if popup "Pass " and exist to test list page ,it is pass
others it is fail.
Figure 2-2. Proximity sensor
3. Light sensor test
Enter Light -sensor test ,press "Calibration"，when display blue color
character and popup "Calibration Pass" it can Pass。
Figure 2-3. Light sensor