Acer V370 User manual

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C11 Service guide
Category of technical document: Instruction book
version：A
Date：2013-4-10
Document No：C11

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1. General Characteristics
Overview
C11 support GSM/WCDMA/HSDPA，which equipped with Android Jelly Bean JS.
CM11 Main board has rich multimedia functions including IPS display, CTP, MMS,64
polyphonies, multimedia playback, FM, stereo earphone , Bluetooth, Wifi ,GPS,
and USB connection, support motion sensor, ALS/PS sensor, dual camera, micro
SD ,dual SIM card, Capacitive Touch Panel, etc. business card-shaped phone
manager, clock/alarm clock, calculator ,senor games and other practical
Applications.
This document Involved key components description, electrical characteristics
and Troubleshooting.
Introduction to Main Functions
System functional characteristics:
Compatible with，GSM900/1800/1900，WCDMA 2100/900（optional）;
4.5"/ 16.7M color TF TLCD;
Multipoint Capacitive Touch Panel;
4Gb ROM +1GMb RAM；
3.5’’ Audio Jack and Loud speaker;
8M pixel Camera ;
Support motion sensor;
Support GPS、BT、FM、WIFI;
Support ALS/PS;
Support Fuel gauge;
Android Jelly Bean JS ,Support third-party software extensions.
Technical Indicators
Performance Indicators
Normal operating condition:-10℃~55℃;
Storage temperature:-10℃~60℃;
Relative humidity:10%～95%;
Receiving sensitivity:≤-105dBm;
Standby time:200~300hr ;
Battery capacity:2000mAh;
Transmitting power:2W/1W;
Power supply voltage:3.4-4.2V;

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MP3 playing duration:12~18hr(with Audio Jack);
Video playing duration :about 5~6hr;
Conversation duration: 8 hr.
Power Consumption Indicators
Standby current of motherboard: < 3.5mA；
Conversation current: 2G<250mA;3G<500mA;
Full bright in a poor light(keyboard light on): <400mA;
Semi-bright in a poor light (keyboard light off): <300mA;
Shutdown current:<100uA;
Dial-in vibration:<400mA;
Dial-in ring tone:<430mA;
Dial-in vibration + ring tone:<450mA;
Short message service:<150mA;
Camera Preview: <350mA;
MP3 playing: maximum volume < 40mA(with Audio Jack);
Video Playback:<400mA.

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2. Quick Spec

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3. Description about Circuit
Block Diagram of Operating Principle
The system architecture of 2MV521 is illustrated in Figure 2-1:
Figure 2-1 System architecture of 2MV521
4. ID
8M

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5. Acer software upgrade tool guide

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1、Before download, Please configure the configuration file.
Detailed steps：
（1.）Double-click the ROM folder，copy the software to the ROM folder under the root
directory.
(2.) Double-click the “Version. Ini ”icon，and input the software Version number, than save

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text and exit.
2. This software has two different upgrade tools. Using EUUS tools upgrade will erase user data,
EUU update tool don’t clear user date, according your need to select. The same method of operation
of the two upgrade tools, we use EUU tools as an example, please follow the picture.
(1.) Double-click the “EUU.exe”icon, follow the pictures.

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(2.) First, turn off your phone and connect the USB cable to pc, but don’t connect it to your
phone. Then click Upgrade button, install USB driver.

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(3.)Click “下一步”button, the PC will display “Initialize Parameters successfully”and
“Please connect your mobile phone”, then please connect your mobile phone, PC display began
to automatic upgrade.

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(4.) You will see the picture below when software updates successfully
(5.) Click “完成”button, then software upgrade is complete.

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6. SD card download guide.
1.Copy the”ZIP”files to the root directory of SD card, then put SD card into its slot.
Be sure have space enough in SD which is twice of space of “ZIP”files at least, or
maybe download failure.
2.Under the status of power-off, first press down the volume-up key then than press
down the power key till going into “recovery mode”, as you see the interface like
picture below means into “recovery mode”

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3. At the time of picture above, press volume-down key, go on the next interface like
the picture below.
4. Press the power key go on the next interface.

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4.Press the volume-down key till the fourth row show the blue background---“apply
update from sdcard”
5. Press the volume-up key and go into the interface like the picture below, then
choose the “sdcard_updateAcer_AV061_v370_1.000.02_WW_GEN1.ZIP”pressing
the volume-down key into next step。

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6. Press the volume-up key and go into the interface like the picture below.
7. Complete download.

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8.After downloading success, the screen will show “Install from sdcard complete”, if
not, means failed. Please record the language tips, had better take pictures for
engineer to debug. When succeed, choose “reboot system now” to restart.
Rebooting completed is OK.
Common causes of failure to upgrade：
A. Use wrong files to upgrade, for example, use others models software. Measures:
use correct files.
B. When copy original files from computer to SD card, anti-virus software maybe
break some internal files or SD card is defective, lead to upgrade package
copied be different from the original package(use tool for contrasting or contrast
md5 can recognise , verifying files failure in the process of upgrading lead to
upgrade failure.
Measures: delete the software package in the SD card, recopy again to try or
change another SD card , copy original package again to retry.

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7. Writing SN NO.
（1.）Run “write barcode 22.exe”, like the interface below
（2.）Input 22 pieces SN .NO in the blank , as picture below.

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（3.）Inputting ok, press “enter”, then green “pass”will be displayed on the interface after seconds,
means success!