Acer K272HL User manual

Acer Monitor K272HL
LIFECYCLE EXTENSION
GUIDE

Contents
Table of Contents
Important Safety Notice.................................................................................3
1. Exploded Diagram......................................................................................4
2. Wiring connectivity diagram ....................................................................5
3. Mechanical Instruction..............................................................................6
4. Disassembly and Assembly SOP ............................................................7
5. Troubleshooting.......................................................................................12
6. FRU List .....................................................................................................14
Safety Notice
Any person attempting to service this chassis must familiarize with the chassis and be aware
of the necessary safety precautions to be used when serving electronic equipment containing
high voltage

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Important Safety Notice
Product Announcement:
This product is certificated to meet RoHS Directive and Lead-Free produced definition. Using approved
critical components only is recommended when the situation to replace defective parts. Vender
assumes no liability express or implied, arising out of any unauthorized modification of design or
replacing non-RoHS parts. Service providers assume all liability.
Qualified Repairability:
Proper service and repair is important to the safe, reliable operation of all series products. The
service providers recommended by vender should being aware of notices listed in this service
manual in order to minimize the risk of personal injury when perform service procedures.
Furthermore, the possible existed improper repairing method may damage equipment or products. It
is recommended that service engineers should have repairing knowledge, experience, as well as
appropriate product training per new model before performing the service procedures.
NOTICE:
! To avoid electrical shocks, the products should be connect to an authorized power cord, and turn
off the master power switch each time before removing the AC power cord.
! To prevent the product away from water or explosed in extremely high humility environment.
! To ensure the continued reliability of this product, use only original manufacturer’s specified parts.
! To ensure following safety repairing behavior, put the replaced part on the components side of
PWBA, not solder side.
! To ensure using a proper screwdriver, follow the torque and force listed in assembly and
disassembly procedures to screw and unscrew screws.
! Using Lead-Free solder to well mounted the parts.
! The fusion point of Lead-Free solder requested in the degree of 220°C.

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1. Exploded Diagram
1.1 Product Exploded Diagram
INDEX
DESCRIPTION
1
MID-FRAME
2
PCBA CTRL BD
3
LCDM 27W AUO M270HVN02.3Q0 Z
4
PCBA SPS BD
5
PCBA IF BD
6
FFC LVDS 30P P1 B276HL
7
ASSY SHD AH1 1A1D1H+SPK V276HL
8
#SPK*2 2.5W 4OHM 320/320MM
9
ASSY RC 1A1D1H+SPK DB22A V276H
10
ASSY CLMN K272HL
11
ASSY BASE K272HL
12
ASSY TRIM K272HL

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2. Wiring connectivity diagram
There are four types of wiring diagrams for model K272HL. The wiring connectivity position will be
different according to the ACTUAL PCBA connector position. Please base on different SKU refer to
below diagram.
NOTE: INF BD= Interface Board, PWR BD=Power Board, CTRL BD= Control Board
1. SKU with USB
2. SKU without USB

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3. Mechanical Instruction
Tools Required
List the type and size of the tools that would typically can be used to disassemble the product to a
point
where components and materials requiring selective treatment can be removed.
Tool Description:
- working table
- Screw-driver: Philips-head screwdriver, Hex-head screwdriver
- Knife
- glove
- cleaning cloth
- ESD protection

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4. Disassembly and Assembly SOP
K272HL
4.1 Disassembly Procedures
Preparation before disassemble
1.Clean the room for disassemble
2.Identify the area for monitor
3.Check the position that the monitors be placed and the quantity of the monitor ;prepare the area for material flow;
according to the actual condition plan the disassemble layout
4.Prepare the implement, equipment, materials as bellow:
1) working table
2) Screw-driver: Philips-head screwdriver, Hex-head screwdriver
3) knife
4) glove
5) cleaning cloth
6) ESD protection
After unplugging the power cord, the power board still have power energe. Please pay attention
when disassembling/assembling Power BD.
S1
Disassemble the
RC(Rear Case), stand
and base
Before Disassembling & Assembling, monitor need to be put on the sponge and
the Insulation glove must be wore during the process.
Disassemble Stand and Base from the RC(Rear Case). Unlock RC screws.
Disassemble RC from monitor.
S2
Disassemble SHD and
MF
Tear down AL-Tape off SHD(Shielding) as picture 1.
Unlock the Hexagonal screws as picture 2.
Unlock 9 MF screws and 2 trim screws as picture 3.
PICTURE 1 PICTURE 2 PICTURE 3

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S3
Disassemble the lamp wire
Tear off the tape on the lamp wire and etract the lamp wire form the P/BD(Power Board)
as the picture.
S4
Disassemble LVDS cable
and CTRL BD
Tear off the tape, pull out the FFC as picture 1.
Pull the CTRL BD-FFC out of the PCBA and the CTRL BD, tear off the tape and
disassemble the CTRL BD-FFC
PICTURE 1 PICTURE 2
S5
Disassemble the Bezel from
panel.
Tear off the tapes, take out the Panel and the CTRL BD of the Bezel
S6
Disassemble I/F BD and
P/BD from SHD.
Disassembled the Mylar and unlock all screws.
Disassemble the I/F BD from the SHD and extract the P/BD wire.
Extract the FFC LVDS from the I/F BD.
Disassemble the P/BD from the SHD.
NOTE: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows.
Please detach the Circuit boards and follow local regulations for disposal.
I/F BD
P/BD

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4.2 Assembly Procedures
Preparation before assemble:
1.Clean the room for work
2.Identify the area for material
3.Prepare the implement, equipment, materials as bellow：
1) working table
2) Screw-driver
3) Knife
4) glove
5) cleaning cloth
6) ESD protection
After unplugging the power cord, the power board still have power energe. Please pay attention when
disassembling/assembling Power BD.
S1
Assemble I/F BD and P/BD
Before Disassembling & Assembling, monitor need to be put on the sponge
and the Insulation glove must be wore during the process.
Insert the FFC to the I/F.
Insert the P/BD-Wire to the I/F BD and the P/BD.
Place the I/F BD and the Power BD to main SHD.
stick one tape on the SHD remarked with red circle and lock all screws as the picture.
Put Mylar on the Power BD.
S2
Assemble MF and Panel
Take the Panel and insert lamp wire to panel
Assemble the MF to the panel ,and lock 9 screws to the MF as the picture.
PICTURE 1
I/F BD
P/BD
I/F BD
P/BD

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S3
Assemble SHD
Lock the Hexagonal screws as picture 1.
Use jig to put the SHD in correct position on Panel. Take off the jig and stick two AL
tapes as picture 2.
PICTURE 1 PICTURE 2
Note: please refer to Appendix for the jig and select “None” for page scaling item.
S4
Assemble LVDS cable
Insert the LVDS cable to the Panel and stick one tape on LVDS
cable.
S5
Assemble the lamp wire
Insert the lamp wire to the P/BD .
Stick 2 tape to fasten the lamp wire and one AL-Tape on SHD as the picture.

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S6
Assemble CTRL-BD
Insert the CTRL BD-FFC to CTRL BD as circle frame, and insert them into the bezel.
Assemble the panel on the bezel.
Stick Mylar on CTRL BD FFC as square frame and Insert the CTRL BD -FFC to the
PCBA as circle frame.
S7
Assemble RC, stand and base
Assemble the RC with screw.
Assembly the Stand and the Base to Monitor
PICTURE 1 PICTURE 2
NOTE: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please
detach the Circuit boards and follow local regulations for disposal.

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5. Troubleshooting
TROUBLESHOOTING
Before sending your LCD monitor for servicing, please check the trouble-shooting list below
to see if you can self-diagnose the problem.
(VGA Mode)
Problems
Current Status
Remedy
No Picture
LED ON
 Using OSD, adjust brightness and contrast to
maximum or reset to their default settings.
LED OFF
 Check the power switch.
 Check if AC power cord is properly connected to
the monitor.
LED displays amber
color
 Check if video signal cable is properly connected
at the back of monitor.
 Check if the power of computer system is ON.
Abnormal
Picture
Unstable Picture
 Check if the specification of graphics adapter
and monitor is in compliance which may be
causing the input signal frequency mismatch.
Display is missing,
center shift, or too
small or too large in
display size
 Using OSD, adjust RESOLUTION, CLOCK,
CLOCK-PHASE, H-POSITION and V-POSITION
with non-standard signals.
 Using OSD, in case of missing full-screen image,
please select other resolution or other vertical
refresh timing.
 Using OSD, in case of missing full-screen image,
please select other resolution or other vertical
refresh timing.
 Wait for a few seconds after adjusting the size of
the image before changing or disconnecting the
signal cable or powering OFF the monitor.
Abnormal
Sound
(Only
Audio-Input
model)
(Optional)
No sound, or sound
level is too low
 Check the audio cable with the host PC is
connected.
 Check if the volume setup of the host PC is in
minimum position and try to raise the volume
level.

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(HDMI/DP Mode)
Problems
Current Status
Remedy
No Picture
LED ON
 Using OSD, adjust brightness and contrast to
maximum or reset to their default settings.
LED OFF
 Check the power switch.
 Check if AC power cord is properly connected
to the monitor.
LED displays
amber color
 Check if video signal cable is properly
connected at the back of monitor.
 Check if the power of computer system is ON.
Abnormal
Sound
(Only
Audio-Input
model)
(Optional)
No sound, or
sound level is too
low
 Check the audio cable with the host PC is
connected.
 Check if the volume setup of the host PC is in
minimum position and try to raise the volume
level.

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6. FRU List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of
ACER K272HL. Refer to this chapter whenever ordering for parts to repair or for RMA
(Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date
information available on your regional web or channel. For whatever reasons a part number
change is made, it will not be noted on the printed Service Guide. For AUTHORIZED
SERVICE PROVIDERS, your office may have a DIFFERENT part number code from those
given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided
by your regional office to order FRU parts for repair and service of customer machines
NOTE: To scrap or to return the defective parts, you should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by your
regional office on how to return it.
Category
ACER
DESCRIPTION
Description
PART NO.
LCD
LED LCD Panel AUO 27'H
FHD None Glare
M270HVN02.3 Q0-Z19 LF
300nit 12ms VA
LCDM 27W AUO
M270HVN02.3Q0 Z
KL.27005.021
BOARD
MAIN BD
PCBA IF BD MI VA270H AUO
H+S
55.T5UM3.001
POWER BD
PCBA SPS BD MI H+S V276HL
AUO
55.T5UM3.002
CONTROL BOARD
PCBA CTRL BD SMD B276HL
55.T4HM3.003
IF BD
CTRL BD
P/ BD