ADEMCO Vista-50 User manual

N5943-4Vl 11I94
VISTAm50
VISTA~5OUL
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SYSTEM OVERVIEW.. .................................................. .3
A Partitioned System,. ............................................... .
Zones .................................................................... .4
Burglary Protection ................................................... 4
Fire Protection ..........................................................5
TABLE OF CONTENTS
Alarms ................................................................... .5
Memory of Alarm.. ..................................................... .
Using Schedules.. .................................................... .6
Device Timers ......................................................... .6
Accessing other partitions (GOT0 command). ............... .6
Self-Help Feature.. ................................................... .7
Phone Access & Voice Response ............................... .7
ABOUT THE CONSOLES ............................................... .8
FUNCTIONS OF THE CONSOLES ................................... IO
ENTRY/EXIT DELAYS.. ................................................ 12
SECURITY CODES & AUTHORITY LEVELS ...................... 13
Duress Code .......................................................... 13
Quick Arming ......................................................... 13
Authority Levels.. ................................................... 14
To Add A User ........................................................ 16
To Change A Users Code/To Delete A User .................. 18
ACCESSING OTHER PARTITIONS ................................. 19
GOT0 Command.. ................................................... 19
Global Arming.. ....................................................... 19
CHECKING FOR OPEN ZONES.. .................................... 20
DISPLAYING ALL ZONE DESCRIPTORS.. ....................... 21
BYPASSING PROTECTION ZONES ................................ 22
Quick Bypass ........................................................ 23
Displaying Bypassed Protection Zones ....................... 23
ARMING PERIMETER ONLY (STAY). .............................. .24
ARMING PERIMETER ONLY (INSTANT) .......................... .25
ARMING ALL PROTECTION (AWAY). .............................. .26
ARMING ALL PROTECTION (MAXIMUM) ......................... .27
DISARMING AND SILENCING ALARMS.. ......................... .28
USING THE KEYSWITCH.. ............................................ .29
CHIME MODE.. ........................................................... .30
VIEWING CENTRAL STATION MESSAGES.. .................... .31
PANIC KEYS.. ............................................................. 32
ACCESS DOOR CONTROL .......................................... ..33
USING #70 RELAY MENU MODE.. .................................. .34
USING SCHEDULES .................................................... .35
Delaying The Closing Time.. ...................................... .35
Temporary Open/Close Schedules ............................. .36
PROGRAMMING DEVICETIMERS.. .............................. ..39
TESTING THE SYSTEM.. .............................................. .41
TROUBLE CONDITIONS.. ............................................. .43
FIRE ALARM SYSTEM ................................................. .45
NFPA RECOMMENDATIONS.. ....................................... .46
EMERGENCY EVACUATION.. ...................................... ..47
MAINTAINING YOUR SYSTEM ..................................... ..48
QUICK GUIDE TO SYSTEM FUNCTIONS ........................ ..50
SUMMARY OF AUDIBLE NOTIFICATION ......................... .52
GLOSSARY.. .............................................................. 53
INSURANCE CREDIT REQUEST FORM ........................... .59
-2-

SYSTEM OVERVIEW
General Congratulations on your ownership of an Ademco Partitioned Security System. You’ve
made awise decision in choosing it, for it represents the latest in security protection
technology today. Ademco is the world’s largest manufacturer of security systems and
millions of premises are protected by Ademco systems,
This system offers you three forms of protection: burglary, fire and emergency. To
realize the system’s full potential, it is important that you feel comfortable in operating it.
Your system consists of at least one Console which provides full control of system
operation, various sensors which provide perimeter and interior burglary protection, plus
aselected number of strategically placed smoke or combustion detectors designed to
provide early warning in case of fire.
The system uses microcomputer technology to monitor all protection zones and system
status and provides appropriate information for display on the Console(s) used with the
system, and initiates appropriate alarms. Your system may also have been
programmed to automatically transmit alarm or status messages over the phone lines to
acentral alarm monitoring station.
APartitioned Simply stated, apartitioned system shares one physical alarm system among different
System users, each with their own requirements. For the most part, you as auser need not
know about other users and their structure in the system, but from time to time, you may
see display messages which indicate the system is in use by another user. Do not be
concerned, this is normal. Refer to the ACCESSING OTHER PARTITIONS section for
additional information.
-3-

SYSTEM OVERVIEW
Zones Your system’s sensing devices have been assigned to various “zones.” For example,
the sensing device on your Entry/Exit door may have been assigned to zone 01,
sensing devices on windows in the master bedroom to zone 02, and so on. These
numbers will appear on the display, along with an alpha descriptor for that zone (if
programmed), when an alarm or trouble condition occurs.
Burglary The burglary protection portion of your system must be turned on or “armed” before it
Protection will sense burglary alarm conditions. Your system provides four modes of burglary
protection: STAY, AWAY, INSTANT and MAXIMUM, and even allows you to BYPASS
selected zones of protection while leaving the rest of the system armed. The system
also provides aCHIME mode, for alerting users to the opening and closing of doors and
windows while the system is disarmed. Refer to the other sections of this manual for
procedures for using these features.
The following table lists the four different arming modes and the results of each.
Arming Features For Each Arming Mode
Mode Exit Delay Enty Delay Perimeter Armed Interior Armed
AWAY Yes Yes Yes Yes
STAY Yes Yes Yes No
INSTANT Yes No Yes No
MAXIMUM Yes No Yes Yes
-4-

SYSTEM OVERVIEW
Fire Protection The fire protection portion of your security system (if used) is always on and will sound
an alarm if afire condition is detected. Refer to the FIRE ALARM SYSTEM section for
important information concerning fire protection, smoke detectors and planning
emergency exit routes from your house.
Alarms When an alarm occurs, both the console and external sounders will sound, and the
console will display the zone(s) causing the alarm. If your system is connected to a
central monitoring station, an alarm message will also be sent. To stop the alarm
sounding, simply disarm the system.
Memory of When an alarm condition occurs, the console displays the number(s) of the zone(s) that
Alarm caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains
displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM
section).
-5-

SYSTEM OVERVIEW
Using Schedules your system may have been Pwvammed with schedules for automatically arming,
disarming and activating various devices and/or performing other system functions at
predetermined times. Users can modify some of these schedules by manually
delaying aclosing time, using temporaty schedules, or by programming special user
schedules. Refer to the USING SCHEDULES section at the end of this manual for
scheduling related procedures.
Device Timers The system provides up to 20 “timers” which can be used to control various devices, such
as lights or appliances. These timers are similar in concept to the individual appliance timers
that might be purchased at adepartment store. The devices that can be controlled are
programmed into the system by the installer. Up to 16 of these devices can be
programmed. Refer to the PROGRAMMING DEVICE TIMERS section for procedures.
To Access Another Each console is as.+gned a,default partition for display purposes, and will show
partition only.thatpartition’sInformation. But, If the user is authorized, aconsole .in one
(GOTO Command) PadltlonCanbe used to Perform sYstem functions in another Partition by usln9 the
GOTO command. Note that only those partitions authorized and programmed by the
installer can be accessed in this manner.
To GOTO another partition, enter your security code, then press ❑foIlowed by
the desired partition number (1-8).
The console will remain in the new partition until directed to go to another partition, or
until 120 seconds has elapsed with no keypad activity. Entering partition number O
will return the console to its original partition.
-6-

SYSTEM OVERVIEW
Self-Help Abbreviated user’s instructions are built into the system that can be easily viewed on
Feature the alpha console’s message display screen. This feature will prove particularly useful if
this manual is not conveniently accessible when you need to perform asystem
procedure with which you are not familiar.
To view the abbreviated instructions:
1. Simply press and hold down the function key of interest until the description starts to
appear (about 5seconds) and then release it.
Refer to the FUNCTIONS OF THE CONSOLE section for descriptions of each key
function.
Phone Access &Your system may include avoice module that will permit you to access the system via a
Voice Touch-tone phone, either on-premises or by call-in when away. The phone access
Response feature will enable you to do the following:
capabiii~ .Receive synthesized vofice messages over the telephone regarding the status of the
security system.
●Arm and disarm the system and perform most function commands via the telephone,
with voice confirmation provided after each command entry.
Complete information regarding the use of this feature is provided in aseparate manual
entitled PHONE ACCESS USER’S GUIDE, which accompanies the voice module.
-7-

ABOUT THE CONSOLES
General
IMPORTANT: If the
console beeps rapidly
upon entering the
premises, it indicates
that an alarm has
occurred during your
absence. LEAVE
IMMEDIATELY and
CONTACT THE POLICE
from anearby safe
location.
The Alpha
Console
The Fixed-Word
Console
Your consoles allow you to control all system functions. The consoles feature a
telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the
nature and location of all occurrences. Console display back lighting is programmable to
always stay on or to light only when akey is pressed, then turn off afew minutes later.
The consoles also feature abuilt-in sounder which will sound during alarms and
troubles. It will also “beep” during certain system functions, such as during entry/exit
delay times, during CHIME mode, and when depressing keys to arm and disarm the
system (to acknowledge the key press). These sounds can be optionally suppressed
in some of your consoles (so as not to disturb other users of the system). Ask your
installer if this has been done,
There are two basic types of consoles – a FIXED-WORD console and an ALPHA
console. These consoles are available in two styles, shown as style Aand style B,
either of which may have been used in your system. Although different in appearance,
both styles are functionally the same. The keypads on style Bconsoles are located
behind aflip-down cover which can be removed, if desired.
Alpha consoles feature a2-line, 32 character alphanumeric Liquid Crystal Display (LCD)
which can display system messages in friendly English. Abbreviated user’s instructions
can also be displayed (see Self Help paragraph in the SYSTEM OVERVIEW
section). These consoles can also be programmed with custom zone descriptors.
Fixed-Word consoles are functionally identical to alpha consoles, but the LCD display
uses pre-designated words to identify nature and location of occurrences.
-8-

AWAW
STAY:
INSTANT:
BYPASS:
NOT READY:
READY:
NO AC:
AC:
CHIME
BAT:
ALARM:
CHECK:
FIRE:
ABOUT THE CONSOLES
Fixed-Word Console Displays
All burglary zones, interior &perimeter, are armed.
Perimeter burglary zones, such as windows& doors, are armed.
Perimeter burglary zones armed and entry delay is turned off.
One or more burglary protection zones have been bypassed.
Appears when burglary portion of the system is not ready
for arming (due to open protection zones).
The burglary system is ready to be armed.
Appears when AC power has been cut off. System is
operating on backup battery power.
Appears when AC power is present.
Appears when the CHIME feature is activated.
Low battery condition in awireless sensor (if ID number
displayed) or low system battery (if no ID number displayed).
Appears when an intrusion has been detected and the
system is armed (also appears during afire alarm or
audible emergency alarm). Accompanied by the protection
zone ID in alarm.
Appears when amalfunction is discovered in the system at
any time or if atrouble is detected in aFIRE zone at any time
or in aDAY/NIGHT burglary zone during adisarmed period.
Accompanied by adisplay of zone number in trouble.
Appears when afire alarm is present. Accompanied by a
display of the zone in alarm.
mAWAY NO AC
STAY CHIME
A~RM INSTANT BAT
CHECK ‘YPASS
FIRE NOT READY
FIXED-WORDCONSOLEDISPLAYWINDOW
(STYLE“A”)
u~AwAY NOAC
BYPASS
ALARM ST’Y ::;:=B%
FIRE CHECK INSTANT
FIXED-WORDCONSOLEDISPIAY WINDOW
(STYLE“B”)
-9-

1.
2
3.
4.
5.
6.
7.
8.
FUNCTIONS OF THE CONSOLE
ALPHA DISPLAY WINDOW: A2-line, 32-characterLiquidCrystal
Display(LCD). Displays protectionpointidentificationand system
status,messages,anduserinstructions.
~KEY: Disarmsthe burglaryportion of the system, silences
alarms and audible trouble indicators, and clears visual alarm trouble
after the problem has been corrected.
m‘Ey: Completely arms both perimeter and interior
burglary protection for backup protection by sensing an intruder’s
movements through protected interior areas as well as guarding
protected doors, windows, etc. Late arrivalscan enterthroughan
entrydelayzonewithoutcausingan alarmifthesystemisdkarmed
beforetheentrydelaytimeexpires.
{~] KEY: Armsthe perimeter burglaryprotection,guarding
protecteddoors,windows and other perimeter protection points, and
sounds an alarm if one is opened. Interior protection is not armed,
which allows movement within your house without causing an alarm.
Late arrivals can enter throughan entry delay zone withoutcausing an
alarm ifthe system is dkarmed before the entry delay time expires.
\_M_/ KEY: Arms in manner similar to AWAY mode, but
eliminates the entry dalay period, thus providingmaximum protection.
An alarm will occur immediately upon opening any protection point,
includingentry delay zmes.
1=~ KEY: Tests thesyetemandalarm sounder ifdisarmed.
[~] KEY: Removes individual protection zones from being
monitored by the system. Displays previously bypassed protection
zcnes.
1~~ KEY: Armsin mannersimilart.STAY mode,butturns
offthaentrydelaypertod,offeringgreatersecuritywhileinsideandnot
expectingany late arrivals. An alarm willoccur immediately upon
opening any perimeter protectionpoint,includingentry delay zones.
9.
10.
11,
12.
13.
14.
15.
16.
17.
10-
-[ KEY Allows the entry of additional usercodesfhatcan be
given to ofher users of the system.
-] KEY: Turns on& off the C1-lihrlEmode. When on, any
entry through aprotected delay or perimeter zone while the system is
dlsanmedWIIIcause atone to sound at the Console(s).
-~ KEY: When depressedpriortoarmingthesystem,the
consolewilldisplayall open protectionzoneswithh the console’s
homepartition.This key is also used to display all zone descriptors
that have been programmed for your system, by holdingthe key down
for at least 5seconds.
❑KEY: PermksAWvtlNG of the system without use of asec.rity
code (“Quick Arm”, if programmed).
KEYS 0-9 Used to enter your indvidual security access code(s).
POWEWREADY INDICATOR: (GREEN) On some consoles, this
lights when primary power is on: If off, s“stem is operatin on its
backup battery power. CALL YOUR lNSTA~LER lMMEDIAT#LY. On
other wpes of consoles, lit indicates system is ready to be armed,
while uh”litindicates system not ready.
ARMED INDICATOR: (RED) Lit when the system has been armed
(STAY, AWAY, INSTANT or MAXIMUM).
INTERNAL SOUNDER: Source of audible internal warning and
confirmation sounds, as well as alarms (see “Summary of Audible
Notifications”).
A-B-C PANIC KEYS: Refer to the PANIC KEYS section for
descriptionsofthese keys.

@-
w
wE
ARMEO READ, \ , , r
@
/
/0
o
/7
-49
0
---10
0
‘12
Typical Style “B Alpha Console shown above. Fixed-work consoles are functionally
the same except for screen displays and emergency key configuration.
Note: Unless stated otherwise, most procedures in this manual apply to all console types and
styles. Some procedures, however, are specifically intended for use by alpha consoles only.
Tf .Wh en using the keypad to enter codes and commands, sequential key
depressions must be made within 3seconds of one another. If 3seconds elapses without
akey depression, the entry is aborted and must be repeated from its beginning.
-11-

ENTRY/EXIT DELAYS
General Your system has preset time delays, known as exit delay and entry delay. Whenever
Information you arm your system, exit delay gives you time to leave through the designated exit
door without setting off an alarm. Exit delay begins immediately after entering any arming
command, and applies to all modes of arming protection. [f programmed, aslow beeping
will sound throughout the exit delay period.
Entry Delay gives you time to disarm the system when you reenter through the
designated entrance door. But the system must be disarmed before the entry delay
period ends, or an alarm will occur. The console will beep during the entry delay period,
reminding you to disarm the system. You can also arm the system with no entry delay at
all by using either INSTANT or MAXIMUM arming modes. These modes provide greater
security while on the premises or while away for extended periods of time. See your
installer for your delay times.
-12-

SECURITY CODES &AUTHORITY LEVELS
General
Information
Duress Code
Quick Arming
At the time of installation, you were assigned an authority level and a personal four-digit
security code, known only to you and yours. The security code must be entered when
arming and disarming the system. The authority level defines the system functions that
you can perform.
As an additional safety feature, other users that do not have a need to know your code
can be assigned different security codes, and each user can be given adifferent
authority level. Users are identified by “user numbers”, which are assigned when
assigning auser’s security code.
All codes can be used interchangeably when performing system functions within the
limits of each code’s authority level (a system armed with one user’s code can be
disarmed by another user’s code), with the exception of the Operator Level Ccode.
See AUTHORITY LEVELS section on the following page for detailed information
regarding user authority levels.
This feature is intended for use when you are forced to disarm or arm the system under
threat. When used, the system will act normally, but can silently notify the central station
of your situation, if that service has been provided. The duress code is pre-assigned
by the installer during installation (authority level 6).
Important: This code is useful only when the system is connected to acentral station.
Note that if “Quick Arming” was programmed by the installer, the ❑key can be pressed
in place of the security code when arming the system. The security code must always
be used to disarm the system, however.
–13-

SECURITY CODES &AUTHORITY LEVELS
Authority Levels Authority levels define the system functions aparticular user can perform. Depending on
the authority assigned to you, there are certain system functions you maybe prohibited
from performing. In summary, there are six authority levels, each having certain system
restrictions as shown below.
Level 1Master: Can perform all system functions in assigned partitions, and
can add, delete or change Manager and Operator level users.
Master codes are added by the Installer.
Level 2Manager: Can perform system functions in assigned partitions, and can
add, delete or change Operator level users.
Level 3Operator A: Can perform system functions in assigned partitions, but
cannot add or delete other users.
Level 4Operator B: Same as Operator A, except Operator Bcannot bypass
zones of protection.
Level 5Operator C: Can arm the system in assigned partitions, but cannot disarm the
system unless the system was armed with this code. This code
is typically assigned to someone who has a need to arm/disarm
the system only at certain times (such as ababy-sitter).
Level 6Duress: Can arm and disarm the system, but also sends asilent panic
alarm to the central station, if that service is connected.
To view your authority level and system capabilities:
1. Enter your code+ ❑+❑.
The console will display the partition(s) that you are authorized to operate, and your
user number and authority level in each partition.
-14-

SECURITY CODES &AUTHORITY LEVELS
General Rules ●
on Authority
Levels and ●
Changes ●
●
●
●
●
Auser may not delete or change the user code of the SAME or HIGHER authority than
which he is assigned.
Auser may only ADD users to aLOWER authority level.
Auser may assign access codes only to those partitions to which the user adding the
code has access. (ex. auser with access to only partition 1cannot assign codes in
partition 2.)
The only way to assign auser’s authority level is by using the “Add AUser”
procedure. To change auser’s authority level, that user must first be deleted, then
added again.
Auser can only be DELETED or CHANGED from within the partition he is assigned.
User numbers must be entered as 2-digit entries. Single digit user numbers must be
preceded by a“O” (example, 03, 04, etc.). Security codes are entered as 4-digit
numbers.
Before assigning asecurity code, be sure it does not conflict with any DURESS code.
Note: When adding, changing or deleting users, all other alpha consoles in that partition
will display “User Edit Mode –Please Stand By”, and key depressions (except Panic)
at those consoles will be ignored. Panic key depressions will cause an alarm and
terminate user entry.
To Exit User Edit You can exit any of the user edit modes described on the following pages at any time
Mr)de by doing the following:
1. Press either ~or ❑,or don’t press any key for 10 seconds.
-15-

SECURITY CODES &AUTHORITY LEVELS
To Add aUser IMPORTANT: Temporary users should not be shown how to use any system function
they do not need to know (e.g. bypassing protection zones).
CODE
1. Enter Master or Manager code and press the ❑key.
2. Enter the new user’s 2-digit User Number (01-99).
3. Enter 4-digit security code for that user. The following prompts will appear.
IJ=NL?,7=YE5 I
IL15ERMIR8ER=3 I
IENTERWTH.LEUEL I
IRFBUTTDN?
L?= no. 1= YES I
EYE-1
Enter 1to add a new user code. Entering Owill change the
existing user’s code to the code entered in step 3. See
Changing AUser’s Code section.
Enter the authority level, 1-6, for this user within this partition.
1=master 3=operator A5=operator C
2=manager 4=operator B6=duress code
This prompt will appear if a 5800 series button transmitter has
been supplied and has not yet been assigned to auser,
Press 1if abutton transmitter will be assigned to this user.
Otherwise press O.
If assigning abutton transmitter, this prompt will appear. Enter
the button’s zone number (see your installer for zone
number).
-16-

SECURITY CODES &AUTHORITY LEVELS
to Add aUser
m
If you as ausel IItUJe excess to other partitions, the console
(continued) will prompt for ability of this new user to access (GOTO)
those partitions. Press O(NO) or 1(YES). If no, the system
activates this user code and exits “Add aUser” mode. If yes,
the console prompts for the Global Arm option for this user.
IEE!ZElpa.itbn.
Press 1(YES) if this user will be allowed to arm more than
one partition. Press Oif this user will arm only his assigned
EEEl The console now prompts for the user’s access to the next
partition (see GOTO command). Again press Oor 1. If yes,
the system will automatically assign auser number for use in
that partition and will prompt for the authority level and global
arm option for this user within the partition (see previous
steps).
RWhen all partitions have been displayed, the console will
scroll through the partition(s) to which access has been
assigned, and will display the user number, authority level
and global arm option for each. The “G” after the authority
level indicates that the global arm feature is active for this user
in the displayed partition. The “*” indicates the partition from
which this user can be changed or deleted. The” .“ at the end
of the second line indicates that this user sends open/close
reports. Open/close reporting is automatically active for any
users added by you, if you have operdclose reporting active.
-17-

SECURITY CODES &AUTHORITY LEVELS
CODE
To Changea 1. Enter Master or Manager code and press the ❑key+ user number to be changed.
User% Code 2. Enter the new code for that user.
-
The system will recognize that the user number is already in use
and will prompt whether or not this is anew user. Enter Oto
change the existing user’s code to the code entered in step 3.
E
The system will confirm that the change is allowed based on
authorization level, and if so, will put the new code into effect.
Note that if changing one’s own code, the system will
prompt for the new code to be reentered. This prevents
accidentally changing ahigh level code.
CODE
To Delete a1. Enter Master or Manager code and press the ❑key+ User Number to be deleted.
User 2. Enter Master or Manager code first entered.
=O@fO)orl( YES).
The system will recognize that the User number is already in
use and WIIIprompt to confirm that it should be deleted. Press
E!rl If yes, that user’s code will be removed from all partitions to
which it was assigned, and all authorization levels and other
information about that user will be deleted. Note that auser can
only be deleted from the partition in which it was first assigned,
and can only be deleted by auser with ahigher authority level.
AUser’s security code cannot be deleted by oneself.
-18-

ACCESSING OTHER PARTITIONS
(GOTO Command and Global Arming)
To Access Each console is assigned adefault partition for display purposes, and will show only
Another that partition’s information. But, if the user is authorized, aconsole in one partition can be
Partition used to perform system functions in other partitions by using the GOTO command. Note
that only those partitions authorized and programmed by the installer can be accessed
in this manner.
To GOTO another partition: READY
1. Enter your security code, then press ~ + partition number (O-8).
Entering partition number Owill return the console to its original partition.
2“- ~eypadactivi~
The console will remain in the new partition until directed to go
to another partition, or until 2minutes has elapsed with no
AAAA =alpha descriptor programmed by the installer
X=partition number
Global Arming The Global Arming option may have been programmed for use by some users. If Global
Arming was enabled for use with your security code, aconsole prompt (message) will
appear after pressing one of the arming function keys (STAY, INSTANT, AWAY,
MAXIMUM, OFF). Follow the console prompts to continue arming the system. See your
installer for detailed instructions on the use of this feature.
If global arming does not apply to your security code, use the procedures described in
the following pages,
-19-

CHECKING FOR OPEN ZONES
Using the ~Before arming your system, all protected doors, windows and other protection zones
READY Key must be closed or bypassed (see BYPASSING section). Otherwise the console will
display a“Not Ready” message. Using the READY key will display all zones that are
faulted, making it easier for you to secure any open zones.
To show faulted zones:
ENote: Some consoles light agreen LED when the system
is ready. If not lit, the system is not ready to be armed.
READY
1. Do not enter security code, but simply press ~.
EE&&-1
Typical fault display
2“LZZEI
Secure or bypass the zones displayed before arming the
system. The “Ready” message will be displayed when all
protection zones have been either closed or bypassed.
tNOTE: All or part of this message maybe replaced by acustomized
message programmed by the installer. Bear this in mind whenever the
instructions indicate that the “DISARMED” or” READY” message will be
displayed.
-20-