Advantech WISE-4471 Series User manual

User Manual
WISE-4471 Series

WISE-4471 Series User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2018
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2003447110 Edition 1
Printed in Taiwan October 2018

iii WISE-4471 Series User Manual
Declaration of Conformity
CE Declaration of Conformity
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the fol-
lowing two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by one of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
FOR MOBILE DEVICE USAGE (>20cm/low power)
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncon-
trolled environment. This equipment should be installed and operated with minimum
distance 20cm between the radiator & your body.
NCC 警語
電磁波警語標示：「減少電磁波影響，請妥適使用」。

WISE-4471 Series User Manual iv
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warnings, Cautions and Notes
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such - in writing to: support@advan-
tech.com
Package List
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately.
WISE-4471-S250 module x 1
Mounting bracket x 1
Quick startup manual x 1
China RoHS declare x 1
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.There is a danger of a new battery exploding if it is incorrectly
installed. Do not attempt to recharge, force open, or heat the battery.
Replace the battery only with the same or equivalent type recom-
mended by the manufacturer. Discard used batteries according to the
manufacturer's instructions.
Note! Notes provide optional additional information.

v WISE-4471 Series User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
15. The power cord or plug is damaged.
16. Liquid has penetrated into the equipment.
17. The equipment has been exposed to moisture.
18. The equipment does not work well, or you cannot get it to work according to the
user's manual.
19. The equipment has been dropped and damaged.
20. The equipment has obvious signs of breakage.
21. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
22. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
23. The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

WISE-4471 Series User Manual vi
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.

vii WISE-4471 Series User Manual
Contents
Chapter 1 Product Overview................................1
1.1 Series Family and Specifications .............................................................. 2
1.2 Mechanical Design and Dimensions ......................................................... 2
1.3 LED Definition ........................................................................................... 2
1.4 Package Information ................................................................................. 2
Chapter 2 Product Overview................................3
2.1 General Specifications .............................................................................. 4
2.1.1 Cellular Interface........................................................................... 4
2.1.2 Configuration Interface.................................................................. 4
2.1.3 General ......................................................................................... 4
2.1.4 Power............................................................................................ 5
2.1.5 Software........................................................................................ 5
2.2 I/O Specifications ...................................................................................... 5
2.2.1 Digital Inputs ................................................................................. 5
2.2.2 Digital Outputs .............................................................................. 5
2.2.3 RS-485 Port .................................................................................. 5
2.3 Application Wiring ..................................................................................... 6
Figure 2.1 WISE-4471-S250 Digital Output Wiring Diagram ....... 6
Figure 2.2 WISE-4471-S250 Digital Input Wiring Diagram.......... 6
Figure 2.3 WISE-4471-S250 RS-485 Wiring Diagram................. 7
2.4 Pin Assignment ......................................................................................... 7
Figure 2.4 Pin Assignment........................................................... 7
2.5 Block Diagram........................................................................................... 8
Figure 2.5 WISE-4471-S250 Block Diagram ............................... 8
Chapter 3 Hardware Installation ..........................9
3.1 Interface Introduction .............................................................................. 10
Figure 3.1 WISE-4471 Interface Introduction ............................ 10
3.2 Mounting ................................................................................................. 10
Figure 3.2 WISE-4471 Series Mounting Kit Dimensions ........... 10
3.2.1 DIN-Rail Mounting....................................................................... 11
Figure 3.3 WISE-4471 DIN-rail Mounting Installation ................ 11
Figure 3.4 WISE-4471 DIN-rail Mounting (front)....................... 11
Figure 3.5 WISE-4471 DIN-rail Mounting (back) ....................... 12
3.2.2 Wall Mounting ............................................................................. 12
Figure 3.6 WISE-4471 Wall Mounting Installation ..................... 12
Figure 3.7 WISE-4471 Wall Mounting ....................................... 13
3.2.3 Pole Mounting ............................................................................. 13
Figure 3.8 WISE-4471 Pole Mounting Installation ..................... 13
Figure 3.9 WISE-4471 Pole Mounting ....................................... 14
3.3 Wiring & Connections.............................................................................. 14
3.3.1 Power Supply Wiring................................................................... 14
Figure 3.10WISE-4471-S250 Power Wiring ............................... 14
3.3.2 I/O Units ...................................................................................... 15
Chapter 4 System Configuration .......................17
4.1 Connection .............................................................................................. 18
4.2 Configuring WISE-4471 Using WISE Studio........................................... 18

WISE-4471 Series User Manual viii
4.2.1 Minimum System Requirements................................................. 18
4.2.2 Installing WISE Studio ................................................................ 18
4.2.3 A Brief Introduction to WISE Studio............................................ 19
4.2.4 Information Page ........................................................................ 20
4.2.5 Connecting to a Cellular Network ............................................... 21
4.2.6 I/O Status Configuration ............................................................. 23
4.2.7 System Configuration ................................................................. 32
4.2.8 Data Logger ................................................................................ 35
4.2.9 Diagnostician .............................................................................. 38
4.2.10 Push Notification......................................................................... 38
4.2.11 iSensing MQTT........................................................................... 39
Appendix A iSensing MQTT..................................43
A.1 iSensing MQTT Format for publishing .................................................... 45
A.1.1 Topic Format: Advantech/MAC_Address/data ........................... 45
A.1.2 Payload Format .......................................................................... 45
A.1.3 Example...................................................................................... 46
A.2 iSensing MQTT Format for subscribing .................................................. 48
A.2.1 Topic Format: Advantech/MAC_Address/ctl/doIndex ................. 48
A.2.2 Payload Format .......................................................................... 48
A.2.3 Example...................................................................................... 49

Chapter 1
1Product Overview

WISE-4471 Series User Manual 2
1.1 Series Family and Specifications
1.2 Mechanical Design and Dimensions
1.3 LED Definition
1.4 Package Information
WISE-4471-S250
1 x WISE-4471-S250 module with internal antenna and terminal connector
1 x plastic wall-mounting bracket
1 x quick startup manual with China RoHS declaration
Function Model Description
Wireless Sensor Node WISE-4471-S250 Cellular IoT WSN with 6 digital inputs, 2 digital
outputs, and 1-port RS-485
LED Color Indication Behavior
Status Green Blink 2Hz: Awaiting connection
0.5Hz: Connected to network
Error Red Blink 2hZ: Network Error
Error+1st Signal Strength Red+Green Blink RF Related Error
Error+2nd Signal Strength Red+Green Blink IO Related Error
Cellular Rx Green Blink Receiving data via cellular network
Cellular Tx Yellow Blink Sending data via cellular network
Signal Strength Green
ON*4 Full signal
ON*3 Good signal
ON*2 Okay signal
ON*1 Poor signal
ALL OFF No signal/access point module

Chapter 2
2Product Overview

WISE-4471 Series User Manual 4
2.1 General Specifications
2.1.1 Cellular Interface
Standards: 3GPP R.13 LTE Cat. M1/NB1
Frequency band: 2,3,4,5,8,12,13,20,28
2.1.2 Configuration Interface
Interface: USB virtual COM port
Connector: Micro-B USB
USB chipset: Silicon Labs CP210x
Driver: CP210x USB to UART Bridge VCP Drivers
2.1.3 General
I/O connector: 3.5-mm spacing plug-in screw terminal block
Power connector: 3.5-mm spacing plug-in screw terminal block
Watchdog timer (WDT)
System: 1.6 s
Communication
Programmable (FSV)
Real-time clock (RTC) accuracy: ±2 s/day
Enclosure: PC
Mounting: DIN 35 rail, wall, pole, and stack
Dimensions (W x H x D): 69 x 112 x 38 mm
Operation temperature: -20~60°C (-4~140°F)
Storage temperature: -40~85°C (-40~185°F)
Operating humidity: 20~95% RH (non-condensing)
Storage humidity: 0~95% RH (non-condensing)
Note! WISE-4471 modules can operate below 30% humidity. However, envi-
ronments with low relative humidity are prone to problems with electro-
static discharge. Therefore, you should ensure that you take adequate
precautions by using ground straps, anti-static floor coverings, or similar
equipment whenever you handle this equipment, especially in low-
humidity environments.
Note! Whether temperature and humidity can be measured will depend on the
type of sensor being used.

5 WISE-4471 Series User Manual
Chapter 2 Product Overview
2.1.4 Power
Power Input Voltage: External Power: 10 ~ 50 VDC
Power Consumption: 1.2 W @ 24 VDC
2.1.5 Software
Utility: WISE Studio
Driver: USB to UART Bridge (https://www.silabs.com/products/development-
tools/software/usb-to-uart-bridge-vcp-drivers)
Supported protocols: TCP/IP, UDP, HTTP, HTTPS, DHCP
Supports RESTful Web API .JSON format
2.2 I/O Specifications
2.2.1 Digital Inputs
Channels: 6
Logic level (dry contact)
–0: Open
–1: Close DI COM
Supports 32-bit counter input function (maximum signal frequency, 3 kHz)
Supports keep/discard counter value on power-off
Supports frequency input function (maximum signal frequency, 3 kHz)
Supports inverted digital input status
2.2.2 Digital Outputs
Channels: 2
Open collector to 30 V, 100 mA maximum for resistance load
Inductive loads require an external diode to eliminate back-EMF when the digital
output is OFF
On resistance (RDS(ON)): 4Ω(max. @ 100 mA, 25°C)
Supports 5-kHz pulse output
Supports high-to-low and low-to-high delay output
2.2.3 RS-485 Port
Number of Ports: 1
Port Connector: 3.5mm spacing plug-in screw terminal block (shared with I/O
and power)
Baud Rate (bps): 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200
Data Bits:7, 8
Stop Bits: 1, 2
Parity: None, Odd, Even
Flow Control: Auto flow control
Signals: DATA+ and DATA-
Protection: 15 kV ESD
Supported Protocol: Modbus/RTU (Total 32 address by max. 8 instructions)

WISE-4471 Series User Manual 6
2.3 Application Wiring
Figure 2.1 WISE-4471-S250 Digital Output Wiring Diagram
Figure 2.2 WISE-4471-S250 Digital Input Wiring Diagram

7 WISE-4471 Series User Manual
Chapter 2 Product Overview
Figure 2.3 WISE-4471-S250 RS-485 Wiring Diagram
2.4 Pin Assignment
Figure 2.4 Pin Assignment

WISE-4471 Series User Manual 8
2.5 Block Diagram
Figure 2.5 WISE-4471-S250 Block Diagram

Chapter 3
3Hardware Installation

WISE-4471 Series User Manual 10
3.1 Interface Introduction
Figure 3.1 WISE-4471 Interface Introduction
3.2 Mounting
Applicable installation methods are briefly described in the following sections.
Figure 3.2 WISE-4471 Series Mounting Kit Dimensions

11 WISE-4471 Series User Manual
Chapter 3 Hardware Installation
3.2.1 DIN-Rail Mounting
WISE-4471 modules can be fixed to a cabinet with mounting rails. Use a flathead
screwdriver to fasten the DIN rail adapter to your module. You can then use the end
brackets included in the package in order to keep it from sliding.
Figure 3.3 WISE-4471 DIN-rail Mounting Installation
Figure 3.4 WISE-4471 DIN-rail Mounting (front)

WISE-4471 Series User Manual 12
Figure 3.5 WISE-4471 DIN-rail Mounting (back)
3.2.2 Wall Mounting
The plastic wall-mounting bracket that comes with the module can be used to mount
it on a wall, panel, or cabinet.
Figure 3.6 WISE-4471 Wall Mounting Installation