Advantech ARK-3520L User manual

User Manual
ARK-3520L
Fanless Embedded Box PC

ARK-3520L User Manual ii
Attention!
Please note:
This package contains a hard-copy user manual in Chinese for China CCC certifica-
tion purposes, and there is an English user manual included as a PDF file on the CD.
Please disregard the Chinese hard copy user manual if the product is not to be sold
and/or installed in China.
甲類警語：
警告使用者：這是甲類資訊產品，在居住的環境使用時，可能會造成輻射干擾，在這
種情況下，使用者會被要求採取某些適當措施。

iii ARK-3520L User Manual
Copyright
The documentation and the software included with this product are copyrighted 2017
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice.
No part of this manual may be reproduced, copied, translated or transmitted in any
form or by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties, which may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
VIA is a trademark of VIA Technologies, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
ESS is a trademark of ESS Technology, Inc.
UMC is a trademark of United Microelectronics Corporation.
SMI is a trademark of Silicon Motion, Inc.
Creative is a trademark of Creative Technology LTD.
CHRONTEL is a trademark of Chrontel Inc.
All other product names or trademarks are properties of their respective owners.
For more information about this and other Advantech products, please visit our web-
site at:
http://www.advantech.com/
http://www.advantech.com/ePlatform/
For technical support and service, please visit our support website at:
http://support.advantech.com.tw/support/
Part No. 2006R35210 Edition 1
Printed in China July 2017

ARK-3520L User Manual iv
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Declaration of Conformity
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.

v ARK-3520L User Manual
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warnings, Cautions and Notes
Packing List
Before installation, please ensure the following items have been shipped:
1 x ARK-3520 Unit
1 x Registration and 2 years Warranty Card
1 x Simplied Chinese Manual
1 x China RoHs
1 x 4 pin DC in terminal block
1 x 2 pin power on/off terminal block
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note! Notes provide optional additional information.

ARK-3520L User Manual vi
Ordering Information
Optional Accessories
Model Number Description
ARK-3520L-U8A1E Intel 6th Gen. Core i (I7-6820EQ) High Performance Fanless
Embedded BOX PC
ARK-3520L-U7A1E Intel 6th Gen. Core i (I5-6440EQ) High Performance Fanless
Embedded BOX PC
Part Number Description
XARK-DPS-150AB-15 AC-to-DC Adapter, DC12V 150W
1702002600 Power cable 3-pin 183cm, USA type
1702002605 Power cable 3-pin 183cm, EU type
1702031801 Power cable 3-pin 183cm, UK type
1700000237 Power Cord, 3-Pin 183cm, PSE

vii ARK-3520L User Manual
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User’s Manual for later reference.
3. Please disconnect this equipment from AC outlet before cleaning. Use a damp
cloth. Don’t use liquid or sprayed detergent for cleaning. Use moisture sheet or
clothe for cleaning.
4. For pluggable equipment, the socket-outlet shall near the equipment and shall
be easily accessible.
5. Please keep this equipment from humidity.
6. Lay this equipment on a reliable surface when install. A drop or fall could cause
injury.
7. The openings on the enclosure are for air convection hence protecting the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source when connecting the equipment to
the power outlet.
9. Place the power cord such a way that people cannot step on it. Do not place
anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for long time, disconnect the equipment from mains
to avoid being damaged by transient over-voltage.
12. Never pour any liquid into ventilation openings; this could cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, only qualified service personnel
should open the equipment.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. Do not leave this equipment in an environment where the storage temperature
may go below -40° C (-40° F) or above 85° C (185° F). This could damage the
equipment. the equipment should be in a controlled environment.
16. Caution: Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the manufacturer, discard used
batteries according to the manufacturer's instructions.
17. The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
18. RESTRICTED ACCESS AREA: The equipment should only be installed in a
Restricted Access Area.
19. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan-
tech disclaims all responsibility for the accuracy of any statements contained
herein.

ARK-3520L User Manual viii

ix ARK-3520L User Manual
Contents
Chapter 1 General Introduction ...........................1
1.1 Introduction ............................................................................................... 2
1.2 Product Features....................................................................................... 3
1.2.1 General ......................................................................................... 3
1.2.2 Display .......................................................................................... 3
1.2.3 Ethernet ........................................................................................ 3
1.3 Chipset ...................................................................................................... 4
1.3.1 Functional Specification ................................................................ 4
1.3.2 SUSI 4.0........................................................................................ 5
1.4 Mechanical Specifications......................................................................... 6
1.4.1 Dimensions ................................................................................... 6
Figure 1.1 ARK-3520L Mechanical dimension drawing............... 6
1.4.2 Weight........................................................................................... 6
1.5 Power Requirement .................................................................................. 6
1.5.1 System Power............................................................................... 6
1.5.2 RTC Battery .................................................................................. 6
1.6 Environment Specification......................................................................... 7
1.6.1 Operating Temperature................................................................. 7
1.6.2 Relative Humidity .......................................................................... 7
1.6.3 Storage Temperature.................................................................... 7
1.6.4 Vibration during Operation ............................................................ 7
1.6.5 Shock during Operation ................................................................ 7
1.6.6 Safety............................................................................................ 7
1.6.7 EMC .............................................................................................. 7
Chapter 2 Hardware Configuration......................9
2.1 Introduction ............................................................................................. 10
2.2 Jumpers .................................................................................................. 10
2.2.1 Jumper Description ..................................................................... 10
2.2.2 Jumper List ................................................................................. 10
Table 2.1: Jumper List ............................................................... 10
2.2.3 Jumper Locations........................................................................ 11
Figure 2.1 Jumper Layout.......................................................... 11
2.2.4 Jumper Settings .......................................................................... 11
2.2.5 Jumper Setting............................................................................ 12
2.3 Connectors.............................................................................................. 13
2.3.1 ARK-3520L External I/O Locations ............................................. 13
Figure 2.2 ARK-3520 Front IO connector drawing .................... 13
Figure 2.3 ARK-3520 Rear IO connector drawing ..................... 13
2.3.2 ARK-3520L Front I/O Connectors............................................... 14
Figure 2.4 USB2.0 connector .................................................... 14
Table 2.2: USB 2.0 Connector Pin Assignments....................... 14
Figure 2.5 COM connector ........................................................ 14
Table 2.3: COM Connector Pin Assignments............................ 14
Figure 2.6 Ethernet connector ................................................... 15
Table 2.4: Ethernet Connector Pin Assignments....................... 15
2.3.3 ARK-3520 Rear I/O Connectors ................................................. 15
Figure 2.7 Power ON/OFF Button ............................................. 15
Figure 2.8 Audio Connector....................................................... 16
Table 2.5: Audio Connector Pin Assignments ........................... 16
Figure 2.9 DIO Connector.......................................................... 16
Table 2.6: DIO Connector Pin Assignments.............................. 16
Figure 2.10LED Indicators .......................................................... 17

ARK-3520L User Manual x
Figure 2.11HDMI receptacle connector...................................... 17
Table 2.7: HDMI Connector Pin Assignments........................... 17
Figure 2.12USB3.0 Connector ................................................... 17
Table 2.8: USB 3.0 Connector Pin Assignments....................... 17
Figure 2.13VGA Connector ........................................................ 18
Table 2.9: VGA Connector Pin Assignments ............................ 18
Figure 2.14Power Switch............................................................ 18
Table 2.10:Power Switch Connector Pin Assignments .............. 18
2.4 Installation............................................................................................... 19
2.4.1 Memory Installation..................................................................... 19
2.4.2 Remove Bottom Cover ............................................................... 19
2.4.3 Internal HDD/SSD Installation (Default and optional AMK-A0022E)
.................................................................................................... 20
2.4.4 External HDD/SSD Installation (Optional AMK-A0023E)............ 20
2.4.5 M.2 Module/MiniPCIe Module/Internal SIM Card Slot Installation
.................................................................................................... 21
2.4.6 iDoor Installation ......................................................................... 21
2.4.7 Optional Module for Third Display Installation ............................ 22
2.5 Install optional Riser card AMO-3501E (2PCI +1 x PCIe x 4)................. 22
2.5.1 Install chassis bracket................................................................. 22
2.5.2 Install Riser and iDoor bracket.................................................... 23
2.5.3 Install reveal plate....................................................................... 23
2.5.4 Install bottom case...................................................................... 24
2.5.5 Replace CPU thermal Grease Pad............................................. 24
2.5.6 Wide operating temperature support .......................................... 24
Chapter 3 BIOS Settings .................................... 25
3.1 Introduction ............................................................................................. 26
3.2 Entering Setup ........................................................................................ 27
3.2.1 Main Setup.................................................................................. 27
3.2.2 Advanced BIOS Features Setup................................................. 28
3.2.3 Chipset Configuration ................................................................. 46
3.2.4 Security....................................................................................... 56
3.2.5 Boot ............................................................................................ 57
3.2.6 Save & Exit ................................................................................. 58
Appendix A Watchdog Timer Sample Code ........ 59
A.1 EC Watchdog Timer Sample Code......................................................... 60
Appendix B USB 3.0 Drivers Installation
Instruction ......................................... 63
B.1 USB 3.0 Drivers Installation Instruction .................................................. 64

Chapter 1
1General Introduction
This chapter gives background
information on ARK-3520L series.

ARK-3520L User Manual 2
1.1 Introduction
ARK-3520, an Intelligent, high performance, fanless embedded system powered by
Intel 6th Core i3,i5.i7 BGA processor comes with rich I/O combination and Expansion
solution. The expansion are supported by 3 Slots riser card (2 x PCI + 1 x PCIe x 4).
ARK-3520 Core i7 CPU performance has over 50% increased compared with ARK-
3500 and over 200% increased in graphics. ARK-3520 offers independent triple dis-
plays: VGA, HDMI and 3rd optional display port. It also provides 8 x COMs, 2 x GbE,
6 x USB 3.0, 2 x USB2.0, 2 x Mini PCIe (1 shared with mSATA), 1 x 2.5" SATAIII stor-
age devices, and 1 16 bits DIO port.
Rugged & Multifunctional Design
ARK-3520 adopts advanced thermal design for HDD and power enhancement. All
models are fanless, and highlight various quality features, wide temperature range
from -20~60° C, diverse expandability options and structural strengthening. ARK-
3520 adopt the unique thermal solution which allow Onboard 6th Core i CPU working
efficient and smoothly. It also provides rich I/O interfaces: up to 2 x Intel GbE, 6 x
USB 3.0, 2 x USB 2.0,2 x 2.5” HDD, 1 x mSATA, 4 x RS-232 and 4 x RS-232/422/485
COM ports.
Various Expansion Support
ARK-3520 is a flexible model which can work in different environment and applica-
tions with multiple I/O and high performance. It can support riser cards: 2 x PCI + 1 x
PCIe x 4. It also has board-to-board design and more I/O ports in coast line without
cables.
Built in Intelligent Management Tools - Advantech iManager & WISE-PaaS/RMM
Advantech iManager provides a valuable suite of programmable APIs such as multi-
level watchdog, hardware monitor, system restore, and other user-friendly interface.
iManager is an intelligent self-management cross platform tool that monitors system
status for problems and takes action if anything is abnormal. iManager offers a boot
up guarantee in critical, low temperature environments so systems can automatically
recover when voltages dip. iManager makes the whole system more reliable and
more intelligent. ARK-3520 also supports Advantech’s own WISE-PaaS/RMM, which
provides easy remote management so users can monitor, configure, and control a
large number of terminals to make maintenance and system recovery simpler.

3 ARK-3520L User Manual
Chapter 1 General Introduction
1.2 Product Features
1.2.1 General
CPU: Intel ® 6th Gen Core i3/i5/i7 BGA processor ( up to 45W)
System Chipset: Intel QM170
BIOS: AMI EFI 128-Mbit SPI Flash BIOS
System Memory: DDR4 2133Mhz up to 32GB
Watchdog Timer: Single chip Watchdog 255-level interval timer, setup by soft-
ware
I/O Interface:
–4 x RS232, 4 x RS232/422/485
–COM 1, 2 support 5V/12V power supply(by jumper)
USB:
–6 x USB 3.0 and 2 x USB 2.0 compliant ports
Audio: High Definition Audio (HD), Line out, Mic-in
Storage: 1 x 2.5" HDD drive bays (15 mm height) and 1 x mSATA
Expansion Interface:
–2 x Full size MiniPCIe (1 support mSATA and 1 with SIM holder)
–1 x iDoor
–2 x PCI + 1 x PCIe x 4
–1 x M.2 (E key for Wifi)
Software API: Advantech iManager and WISE-PaaS/RMM - Remote Device
Management technology
1.2.2 Display
Controller: Intel® HD Graphic 530
Resolution:
–VGA: support 1920x1200 @ 60 Hz
–HDMI: Support HDMI 1.4b, 3840 x 2160 @ 30 Hz
–Display Port: 2560 x 1600 @ 60Hz (Video only, and only support with 3rd
gen. processor)
Triple Display:
–VGA + HDMI + 3rd Optional display module
1.2.3 Ethernet
Chipset:
–LAN1 Intel® i219LM
–LAN2 Intel® i210IT
Speed: 10/100/1000 Mbps
Interface: 2 x RJ45

ARK-3520L User Manual 4
1.3 Chipset
1.3.1 Functional Specification
1.3.1.1 Processor
1.3.1.2 Chipset
1.3.1.3 Others
Processor
Supports BGA processor (up to 45W):
Intel® Core™ i7-6820EQ 2.8GHz with 8M L3 cache
Intel® Core™ i5-6440EQ 2.7GHz with 6M L3 cache
Intel® Core™ i3-6100E 2.7GHz with 3M L3 cache
Memory Supports DDR4 2133 MHz up to 32GB
2 x 260-pin SODIMM socket type
Internal
Graphics
Features
Direct x 12, OpenGL 4.4
VGA + HDMI + 3rd optional display module
Supports HDCP 1.4b
Intel® Display Power saving technology 6.0
Video
Accelerator
HW accelerated Media Decode: H.265/HEVC, H.264/MPEG-4
AVC, MPEG-2, VC-1/WMV9, JPEG/MJPEG, VP8 and VP9
HW accelerated Media Encode:H. H.265/HEVC, H.264/MPEG-4
AVC, MPEG-2, JPEG/MJPEG and VP8
SATA Interface
Intel QM170 chip supports:
Supports several optional sections of Serial ATA niaIII
Supports SATA Data Transfer Rates up to 6 Gb/s
Integrated AHCI controller
Supports mSATA socket
USB Interface
Intel QM170 chip supports:
1 x EHCI Host Controller, supporting SuperSpeed USB 3.0 ports
1 x XHCI Host Controllers, supporting HighSpeed USB 2.0 ports
Supports wake-up from sleeping states S3–S4
Maximum 500mA for each USB port
Power
Management
Intel QM170 chip supports:
Supports ACPI
ACPI-defined power states (processor driven C states)
ACPI Power Management Timer
SMI# generation
BIOS Intel QM170 chip supports:
AMI 128-Mbit EFI Flash BIOS via SPI
Serial ports
Up to 8 serial ports.
Supports IRQ Sharing among serial ports under Microsoft
Windows OS
COM1,COM2,COM3,COM4: RS-232/422/485
COM5,COM6,COM7,COM8: RS-232
Ethernet
LAN1 Intel i219LM, LAN2 Intel i210 IT
Supports 10/100/1000 Mbps.
LAN Connectors: Phone Jack RJ45 8P 90D(F)

5 ARK-3520L User Manual
Chapter 1 General Introduction
1.3.2 SUSI 4.0
Audio
Audio Codec: ALC888S-VD2-GR
Compliant with HD Audio specifications
Supports 16/20/24-bit DAC and 16/20/24-bit ADC resolution
Supports: Speak-out, Mic-in
Audio Connectors: Ear Phone Jack * 2
Battery backup BATTERY 3V/210 mAh with WIRE x 1
iManager
Sequence control Supported
DIO 16-bit programmable DIO
Watchdog timer Multi-level WDT (set by Advantech iManager)
Programmable 1-255 sec / min
Hardware monitor CPU Temperature / input Current / input Voltage
System information Running HR / Boot record

ARK-3520L User Manual 6
1.4 Mechanical Specifications
1.4.1 Dimensions
220[8.66] x 101 [3.98] x 233 [9.17] (Unit: mm [Inch})
Figure 1.1 ARK-3520L Mechanical dimension drawing
1.4.2 Weight
4.4 kg (9.7 lb)
1.5 Power Requirement
1.5.1 System Power
Minimum power input:
–12V (12.5A)
1.5.2 RTC Battery
Lithium 3 V/210 mAH

7 ARK-3520L User Manual
Chapter 1 General Introduction
1.6 Environment Specification
1.6.1 Operating Temperature
With Industrial Grade SSD: -20~60° C (-4 ~ 140° F), with air flow, speed=0.7
m/sec
With 2.5-inch hard disk: 0 to 40° C (32 ~ 104° F), with air flow, speed=0.7 m/
sec
1.6.2 Relative Humidity
95% @ 40° C (non-condensing)
1.6.3 Storage Temperature
-40 ~ 85° C (-40 ~ 185° F)
1.6.4 Vibration during Operation
For system equipped with SSD/mSATA: 3Grms, IEC 60068-2-64, random, 5 ~
500 Hz
1.6.5 Shock during Operation
For system equipped with SSD/mSATA: 30G, IEC 60068-2-27, half sin, 11 ms
duration
1.6.6 Safety
UL, CB, CCC, BSMI
1.6.7 EMC
CE, FCC, CCC, BSMI

ARK-3520L User Manual 8

Chapter 2
2Hardware
Configuration

ARK-3520L User Manual 10
2.1 Introduction
The following sections show the internal jumpers setting and the external connectors
pin assignment for application.
2.2 Jumpers
2.2.1 Jumper Description
You may configure ARK-3520L to match the needs of your application by setting
jumpers. A jumper is a metal bridge used to close an electric circuit. It consists of two
metal pins and a small metal clip (often protected by a plastic cover) that slides over
the pins to connect them. To close a jumper, you connect the pins with the clip. To
open a jumper, you remove the clip. Sometimes a jumper will have three pins,
labeled 1, 2 and 3. In this case you would connect either pins 1 and 2, or 2 and 3.
The jumper settings are schematically depicted in this manual as follows.
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before you make any changes. Generally, you
simply need a standard cable to make most connections.
2.2.2 Jumper List
closed 2-3closedopen
12 12
closed 2-3closedopen
Table 2.1: Jumper List
J1 Auto Power On Setting
J2 mSATA/PCIe Setting
CN4 COM2 RS-232 Power Setting
CN6 COM1 RS-232 Power Setting