Advantech ARS-P2800 Series User manual

User Manual
ARS-P2800 Series
Passenger Information System
Computer for Railway
Applications

ARS-P2800 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2018
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
The ARS-P2800 is trademark of Advantech Co., Ltd.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2001280000 Edition 1
Printed in Taiwan January 2019

iii ARS-P2800 User Manual
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
A Message to the Customer
Advantech Customer Services
Each and every Advantech product is built to the most exacting specifications to
ensure reliable performance in the harsh and demanding conditions typical of indus-
trial environments. Whether your new Advantech equipment is destined for the
laboratory or the factory floor, you can be assured that your product will provide the
reliability and ease of operation for which the name Advantech has come to be
known. Your satisfaction is our primary concern. Here is a guide to Advantech's
cus- tomer services.
To ensure you get the full benefit of our services, please follow the instructions below
carefully.
Technical Support
We want you to get the best performance possible from your products. If you run into
technical difficulties, we are here to help. For the most frequently asked questions,
you can easily find answers in your product documentation. These answers are
normally a lot more detailed than the ones we can give over the phone.
Please consult this manual first. If you still cannot find the answer, gather all the
information or questions that apply to your problem, and with the p can be assured
that your product will provide the reliability and ease of operation for floor, you can be
assured that your product will provide the reliability and ease of o oy product close at
hand, call your dealer. Our dealers are well trained and ready to give you the support
you need to get the most from your Advantech products. In fact, most problems
reported are minor and can be easily solved over the phone.
In addition, free technical support is available from Advantech engineers every
business day. We are always ready to give advice about application requirements or
specific information on the installation and operation of any of our products.

ARS-P2800 User Manual iv
Initial Inspection
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately.
1 x ARS-P2800 series industrial computer
1 x ARS-P2800 accessory box
If any of these items are missing or damaged, contact your distributor or sales
representative immediately. We have carefully inspected the ARS-P2800 mechani-
cally and electrically before shipment. It should be free of marks and scratches and in
perfect working order upon receipt. As you unpack the ARS-P2800, check it for signs
of ship- ping damage. (For examples: box damage, scratches, dents, etc.) If it is
damaged or it fails to meet the specifications, notify our service department or your
local sales representative immediately. Also, please notify the carrier. Retain the
shipping carton and packing material for inspection by the carrier. After inspection,
we will make arrangements to repair or replace the unit.
Order information
Declaration of Conformity
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
Model number Description
ARS-P2800-XXXXX 28" PIS, Intel Bay Trail J1900, 4G , 64GB mSATA, LANx1
ARS-P2800F-XXXXX 28" PIS, Intel Bay Trail J1900, 4G , 64GB mSATA, LANx2

v ARS-P2800 User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -40° C (-104° F) OR ABOVE 85°
C (185° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-1:1982 is
no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.
17. RESTRICTED ACCESS AREA: The equipment should only be installed in a
Restricted Access Area.
18. This product is intended to be supplied by a Listed DC power source, rate
24Vdc, 2.1A; 48Vdc, 1A; 72Vdc, 0.7A; 110Vdc, 0.45A minimum and Tma 60
degree C, if need further assistance, please contact Advantech for further infor-
mation.

ARS-P2800 User Manual vi
Consignes de sécurité
1. Veuillez lire attentivement ces instructions de sécurité.
2. Veuillez conserver ce manuel de l'utilisateur pour référence ultérieure.
3. Veuillez débrancher cet équipement de la prise secteur avant le nettoyage. Utili-
sez un chiffon humide. N'utilisez pas de détergent liquide ou pulvérisé pour le
nettoyage. Utilisez une feuille d'humidité ou un vêtement pour le nettoyage.
4. Pour les équipements enfichables, la prise de courant doit se trouver à proxim-
ité de l'équipement et doit être facilement accessible.
5. Veuillez garder cet équipement de l'humidité.
6. Posez cet équipement sur une surface fiable lors de l'installation. Une chute ou
une chute pourrait causer des blessures.
7. Les ouvertures sur l'enceinte sont destinées à la convection de l'air, protégeant
ainsi l'équipement contre la surchauffe. NE COUVREZ PAS LES OUVER-
TURES.
8. Assurez-vous de la tension de la source d'alimentation lorsque vous connectez
l'équipement à la prise secteur.
9. Placez le cordon d'alimentation de manière à ce que personne ne puisse
marcher dessus. Ne placez rien sur le cordon d'alimentation.
10. Toutes les mises en garde et avertissements sur l'équipement doivent être
notés.
11. Si l'équipement n'est pas utilisé pendant longtemps, débranchez l'équipement
du secteur pour éviter d'être endommagé par une surtension transitoire.
12. Ne jamais verser de liquide dans les ouvertures de ventilation, cela pourrait
causer un choc électrique.
13. N'ouvrez jamais l'équipement. Pour des raisons de sécurité, seul le personnel
de maintenance qualifié doit ouvrir le matériel.
14. Si l'une des situations suivantes se présente, faites vérifier l'équipement par le
personnel de service:
Le cordon d'alimentation ou la prise est endommagé.
Le liquide a pénétré dans l'équipement.
L'équipement a été exposé à l'humidité.
Le matériel ne fonctionne pas correctement ou vous ne pouvez pas le faire
fonctionner conformément au manuel d'utilisation.
L'équipement est tombé et est endommagé.
L'équipement présente des signes évidents de rupture.
15. Ne laissez pas cet équipement dans un environnement où la température de
stockage peut être inférieure à -40° C (-104° F) ou supérieure à 85° C (185° F).
Cela pourrait endommager l'équipement. L'équipement doit être dans un envi-
ronnement contrôlé.
16. Attention: Danger d'explosion si la pile est remplacée de manière incorrecte.
Remplacez-les uniquement par un type identique ou équivalent recommandé
par le fabricant, jetez les piles usagées conformément aux instructions du fabri-
cant.
17. Le niveau de pression sonore à la position de l'opérateur conformément à la
norme CEI 704-1: 1982 n'est pas supérieur à 70 dB (A).
18. ZONE D'ACCÈS RESTREINTE:L'équipement ne doit être installé que dans une
zone d'accès restreint.
19. DISCALIMER: Cet ensemble d'instructions est conforme à la norme IEC 704-1.
Advantech décline toute responsabilité quant à l'exactitude et aux déclarations
contenues dans ce document.

vii ARS-P2800 User Manual
20. Ce produit est destiné à être alimenté par une source d'alimentation CC réperto-
riée, débit 24Vdc, 2.1A; 48Vdc, 1A; 72Vdc, 0,7A; 110Vdc, 0.45A minimum et
Tma 60 degree C, si besoin d'aide, veuillez contacter Advantech pour plus
d'informations.
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.
Battery Information
Batteries, battery packs and accumulators should not be disposed of as unsorted
household waste. Please use the public collection system to return, recycle, or treat
them in compliance with the local regulations.

ARS-P2800 User Manual viii
Warnings, Cautions and Notes
Avertissements et Precautions
Attention! Consignes à respecter afin d'éviter des blessures!
Danger! Les précautions à suivre sont indiquées pour éviter la perte des données et
éviter d'endommager le matériel. Il y a un danger d'explosion de la batterie si celle-ci
est mal installée. Ne pas essayer de recharger, d'ouvrir de force ou de chauffer la
batterie. Remplacez la batterie uniquement avec le même type ou équivalent recom-
mandé par le fabricant. Jetez les batteries usagées selon les instructions du fabri-
cant.
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.There is a danger of a new battery exploding if it is incorrectly
installed. Do not attempt to recharge, force open, or heat the battery.
Replace the battery only with the same or equivalent type recom-
mended by the manufacturer. Discard used batteries according to the
manufacturer's instructions.
Note! Notes provide optional additional information.

ix ARS-P2800 User Manual
Ground Screw
Connection for DC Power Source
Connection for DC Power Source:
Attention:
Only trained service personnel are authorized to install and remove the DC power
supply, and make the connections to and disconnections from the DC power source.
The customer is responsible for ensuring that only trained service personnel install or
remove the power cable.
To Connect Power supply:
Note:
The DC supply source for the equipment power supplied shall be an UL certified
power source and suitable for specification provided by the manufacturer. Please use
the Jacketed power cable with 120 Volt, 18AWG or 6Amp. To connect between the
equipment and the DC power source.
Turn OFF DC power source and equipment that is to be connected to this product.
Endure DC power source connected earthed cable.
Connect the earthed cable which is of AWG18 min. green-and-yellow wire of earth of
building to the protective earthed terminal of the equipment.
Connect signal cables to the product.
Connect power cable to the product.
Ensure correct polarity of DC connections: DC is + and RTN is -.
Turn ON the DC power source.
To Disconnect Power supply:
Turn OFF DC power source.
Disconnect the power cord from equipment.
Remove the signal cables from equipment.
Remove the earth cable from the protective earthed terminal of the equipment.

ARS-P2800 User Manual x

xi ARS-P2800 User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Production Features.................................................................................. 2
1.2.1 General ......................................................................................... 2
1.2.2 Display .......................................................................................... 2
1.2.3 Power Consumption...................................................................... 2
1.3 Hardware Specifications ........................................................................... 2
1.3.1 System Block Diagram.................................................................. 3
Figure 1.1 ARS-P2800 System Block Diagram ........................... 3
1.4 Mechanical Specifications......................................................................... 4
1.4.1 Dimensions ................................................................................... 4
Figure 1.2 ARS-P2800 Mechanical dimension drawing .............. 4
1.4.2 Weight........................................................................................... 4
1.5 Power Requirements................................................................................. 5
1.5.1 System Power............................................................................... 5
1.5.2 RTC Battery .................................................................................. 5
1.6 Environment Specification......................................................................... 5
1.6.1 Operation Temperature................................................................. 5
1.6.2 Relative Humidity.......................................................................... 5
1.6.3 Storage Temperature.................................................................... 5
1.6.4 Vibration during operation............................................................. 5
1.6.5 Shock during operation................................................................. 5
1.6.6 Safety............................................................................................ 5
1.6.7 EMC.............................................................................................. 5
Chapter 2 Hardware Information .........................7
2.1 ARS-P2800 I/O Connectors ...................................................................... 8
2.2 ARS-P2800 External I/O Connectors........................................................ 8
2.2.1 Power Input Connector ................................................................. 8
Figure 2.1 Power Input Connector............................................... 8
Table 2.1: Power Input Connector............................................... 8
2.2.2 USB M12 Connector..................................................................... 9
Figure 2.2 M12 USB connector ................................................... 9
Table 2.2: USB connector of M12 A-Coded ................................ 9
2.2.3 M12 X-Coded LAN Connector ...................................................... 9
Figure 2.3 M12 X -coded connector ............................................ 9
Table 2.3: LAN Connector of M12 X-Coded................................ 9
2.2.4 USB Connector........................................................................... 10
Figure 2.4 USB Connector......................................................... 10
Table 2.4: USB connector pin assignments .............................. 10
2.2.5 DVI-D Connector......................................................................... 10
Figure 2.5 DVI Connector.......................................................... 10
Table 2.5: DVI-D Connector ...................................................... 10
Chapter 3 BIOS Settings.....................................11
3.1 BIOS Setup ............................................................................................. 12
3.2 Entering the Setup Menu ........................................................................ 12
3.2.1 Main Setup Menu........................................................................ 12
3.2.2 Advanced BIOS Features ........................................................... 14
3.2.3 Chipset Configuration ................................................................. 25
3.2.4 Security Configuration................................................................. 33

ARS-P2800 User Manual xii
3.2.5 Boot ............................................................................................ 34
3.2.6 Save & Exit ................................................................................. 35
Appendix A Exploded & Setting Diagram............ 37
A.1 Exploded Diagram .................................................................................. 38
Figure A.1 Exploded Diagrams .................................................. 38
A.2 Setting Diagram ...................................................................................... 38
Figure A.2 Setting Diagrams...................................................... 38
Appendix B Watchdog Timer Sample Code ........ 39
B.1 Watchdog Timer sample code ................................................................ 40

Chapter 1
1General Information
This chapter gives background
information on the ARS-P2800
Passenger Information System.
Sections include:
Introduction
General Specifications
Power Information
Dimensions

ARS-P2800 User Manual 2
1.1 Introduction
The ARS-P2800 is a dedicated panel computer for rolling stock passenger informa-
tion systems. ARS-P2800 has IO ports, such as LAN, USB, etc. and wide tempera-
ture range (-25 ° C to + 55 ° C) support.
1.2 Production Features
1.2.1 General
Intel® Celeron™ J1900 Quad-core 2.0GHz
Supports wide screens with high resolution
Supports 2 x GbE, 2 x USB 2.0 ports
Train grade working temperature range (-25° C to 55° C)
1.2.2 Display
Display type: 28-inch TFT LCD panel
Resolution: 1920 x 357
Brightness: 1000 nits (type)
Contrast Ratio: 6500:1
1.2.3 Power Consumption
Typical: 32 W
Max: 50 W
1.3 Hardware Specifications
CPU: Intel® Celeron™ J1900 Quad-core 2.0GHz Processor
System Memory: SODIMM DD3L 1600MHz up to 8GB
Graphic engine: Intel® HD Graphics
Ethernet controller: GbE 10/100/1000Mbps
I/O Interface:
–1 x DVI-D
–1 x Giga LAN ports (M12 X-coded)
–1 x Giga LAN ports (M12 X-coded) (Reserve)
–1 x USB 2.0 and 1 x USB 2.0(M12 A-coded)
Storage: 1 x mSATA (full size miniPCIe slot)

3 ARS-P2800 User Manual
Chapter 1 General Information
1.3.1 System Block Diagram
Figure 1.1 ARS-P2800 System Block Diagram

ARS-P2800 User Manual 4
1.4 Mechanical Specifications
1.4.1 Dimensions
814 x 178 x 56 (Unit: mm)
Figure 1.2 ARS-P2800 Mechanical dimension drawing
1.4.2 Weight
8.3 kg

5 ARS-P2800 User Manual
Chapter 1 General Information
1.5 Power Requirements
1.5.1 System Power
Power Input: 24Vdc@ 2.1A
Power Input: 48Vdc@ 1A
Power Input: 72Vdc@ 0.7A
Power Input: 110Vdc@ 0.45A
1.5.2 RTC Battery
Lithium 3V/210mAh
1.6 Environment Specification
1.6.1 Operation Temperature
With Industrial Grade SSD: -25 ~ 55 °C (-13 ~131 °F), with air flow. Speed=0.7
m/sec
1.6.2 Relative Humidity
95%@ 40 °C (non-condensing)
1.6.3 Storage Temperature
-40 ~ 85 °C (-40 ~ 185 °F)
1.6.4 Vibration during operation
When the system is equipped with mSATA: 5Grms, IEC 60068-2-64, random, 5
- 500 Hz 1hr/axis, x,y,z 3 axes.
1.6.5 Shock during operation
When the system is equipped with mSATA: 5Grms, IEC 60068-2-27, half sine
11 ms duration.
1.6.6 Safety
UL, CCC,EN50155 compliant
1.6.7 EMC
CE/FCC Class A, CCC, EN50155 compliant

ARS-P2800 User Manual 6

Chapter 2
2Hardware Information
This chapter introduces external I/
O and the installation of the ARS-
P2800 Hardware.

ARS-P2800 User Manual 8
2.1 ARS-P2800 I/O Connectors
2.2 ARS-P2800 External I/O Connectors
2.2.1 Power Input Connector
ARS-P2800 comes with a M12 A-coded connector that carries VDC external power
input.
Figure 2.1 Power Input Connector
Table 2.1: Power Input Connector
Pin Signal Pin Signal
1GND 2 VDC
3 VDC 4 GND