Advantech ARK-3382 User manual

ARK-3382
Embedded Box Computer
User Manual

ARK-3382 User Manual ii
Copyright
The documentation and the software included with this product are copy-
righted 2008 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of
Microsoft Corp.
All other product names or trademarks are properties of their respective
owners.
Part No. 2006338213 Edition 3
Printed in Taiwan August 2008

iii
Product Warranty (2 year)
Advantech warrants to you, the original purchaser, that each of its prod-
ucts will be free from defects in materials and workmanship for two year
from the date of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech,
or which have been subject to misuse, abuse, accident or improper instal-
lation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous test-
ing, most of our customers never need to use our repair service. If an
Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For
example, CPU speed, Advantech products used, other hardware
and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your man-
ual, product, and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return
merchandise authorization) number from your dealer. This allows
us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date
(such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for war-
ranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.

ARK-3382 User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications
when shielded cables are used for external wiring. We recommend the use
of shielded cables. This kind of cable is available from Advantech. Please
contact your local supplier for ordering information.
FCC Class A
Note: This equipment has been tested and found to comply with the lim-
its for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harm-
ful interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful inter-
ference in which case the user will be required to correct the interference
at his own expense.
Technical Support and Assistance
Step 1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
Contact your distributor, sales representative, or Advantech's customer
service center for technical support if you need additional assistance.
Please have the following information ready before you call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, application
software, etc.)
- A complete description of the problem
- The exact wording of any error messages

v
ARK-3382 Series Model
There are three sub-models in ARK-3382 series listed below:
Table 1.1: ARK-3382 Model list
Packing list
Before installing your board, make sure that the following materials have
been received:
• Warranty card
• 1 x ARK-3382 Unit
• 1 x DIN-Rail Mounting Kit (P/N:1997001110,
1997001120,1997001130,1997001140)
• 1 x PS2 Keyboard/Mouse Cable (P/N: 1700060202)
• 1 x Utility CD
• 1 x Flat Cable support RS-485/RS-422 mode for COM2 serial port (P/
N: 1700001967)
• 1 x 2-P Phoenix to DC-Jack power cable (P/N: 1700001394)
ARK-3382-
1S0B1E: ULV Celeron® M, 1 GHz Embedded Box Computer, with VGA/LVDS, Four 10/100 BaseT Fast Ethernet ports, 1 x
RS-232, 1 x RS-232/422/485, 3 x USB2.0, 1 x 8 Bits DIO
ARK-3382-
1S4B1E: LV Pentium® M 1.4GHz Embedded Box Computer, with VGA/LVDS, Four 10/100 BaseT Fast Ethernet ports, 1 x
RS-232, 1 x RS-232/422/485, 3 x USB2.0, 1 x 8 Bits DIO

ARK-3382 User Manual vi
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User‘s Manual for later reference.
3. Please disconnect this equipment from AC outlet before cleaning.
Don‘t use liquid or sprayed detergent for cleaning. Use moisture
sheet or clothe for cleaning.
4. For pluggable equipment, the socket-outlet shall near the equip-
ment and shall be easily accessible.
5. Please keep this equipment from humidity.
6. Lay this equipment on a reliable surface when install. A drop or
fall could cause injury.
7. Do not leave this equipment in an uncontrolled environment; stor-
age temperatures above 60ºC may damage the equipment.
8. The openings on the enclosure are for air convection hence protect-
ing the equipment from overheating. DO NOT COVER THE
OPENINGS.
9. Make sure the voltage of the power source when connecting the
equipment to the power outlet.
10. Place the power cord such a way that people cannot step on it. Do
not place anything over the power cord. The power cord must be
rated for the product and for the voltage and current marked on the
product’s electrical ratings label. The voltage and current rating of
the cord should be greater than the voltage and current rating
marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for long time, disconnect the equip-
ment from mains to avoid being damaged by transient over-voltage.
13. Never pour any liquid into ventilation openings; this could cause
fire or electrical shock.
14. Never open the equipment. For safety reasons, only qualified ser-
vice personnel should open the equipment.
15. If one of the following situations arise, get the equipment checked
by service personnel:
a. The Power cord or plug is damaged.
b. Liquid has penetrated the equipment.
c. The equipment has been exposed to moisture.

vii
d. The equipment has not worked well or you can not get it work
according to user‘s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage
CAUTION!
THIS COMPUTER IS PROVIDED WITH A BATTERY-POWERED
REAL-TIME CLOCK CIRCUIT. THERE IS A DANGER OF
EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH SAME OR EQUIVLENT TYPE RECOM-
MENDED BY THE MANUFACTURE. DISCARD USED BATTER-
IES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your
PC chassis before you work on it. Don't touch any components on
the CPU card or other cards while the PC is on.
2. Disconnect power before making any configuration changes. The
sudden rush of power as you connect a jumper or install a card may
damage sensitive electronic components.

ARK-3382 User Manual viii

ix Table of Contents
Contents
Chapter 1 Overview .......................................................... 2
1.1 Introduction....................................................................... 2
1.2 Features ............................................................................. 2
1.2.1 Multiple LAN Port Capacity .......................................... 2
1.2.2 Highly Robust Casting Construction ............................. 2
1.2.3 Highly Compact Size ..................................................... 2
1.2.4 Optimized Integration .................................................... 2
1.2.5 Wide Range of Power Sources ...................................... 2
1.2.6 High Computing Performance ....................................... 2
1.3 Hardware Specification..................................................... 3
1.3.1 Processor Core Logic System ........................................ 3
1.4 Chassis Dimensions........................................................... 6
Figure 1.1:Chassis Dimensions ...................................... 6
Chapter 2 Hardware Functionality ................................. 8
2.1 Introduction of ARK-3382 External I/O Connectors........ 8
Figure 2.1:ARK-3382 front metal face plate external I/O
connectors .......................................................... 8
Figure 2.2:ARK-3382 rear metal face plate I/O connec-
tors ..................................................................... 8
2.2 ARK-3382 front metal face plate external I/O connectors9
2.2.1 Power ON/OFF Button .................................................. 9
2.2.2 LED Indicators ............................................................... 9
2.2.3 LVDS Connector ...........................................................9
Figure 2.3: LVDS connector .......................................... 9
Table 2.1:Table 2.1: LVDS Connector Pin
Assignment ......................................................10
2.2.4 LCD Backlight On/Off control Connector .................. 10
Figure 2.4:LCD Backlight connector ...........................10
Table 2.2:LCD Backlight Connector Pin Assignment . 11
2.2.5 DIO Connector ............................................................. 11
Figure 2.5:DIO Connector ........................................... 11
Table 2.3:DIO connector .............................................11
2.3 ARK-3382 rear metal face plate external I/O connectors12
2.3.1 Power Input Connector ................................................ 12
Figure 2.6:Power Input Connector ............................... 12
Table 2.4:Power connector pin assignments ................12
2.3.2 COM1 Connector ......................................................... 13
Figure 2.7:COM 1 connector ....................................... 13
Table 2.5:COM1 standard serial port pin assignments 13
2.3.3 COM2 Connector ......................................................... 14
Figure 2.8:COM 2 connector ....................................... 14
Table 2.6:COM2 standard serial port pin assignments 14
2.3.4 Ethernet Connectors (LAN) ......................................... 15

ARK-3382 User Manual x
Figure 2.9:Ethernet connector ...................................... 15
Table 2.7:RJ-45 Connector pin assignments ............... 15
2.3.5 Reset Button .................................................................16
2.3.6 PS2 Keyboard/Mouse Connector ................................. 16
Figure 2.10: PS/2 connector ......................................... 16
Table 2.8:PS/2 Keyboard/Mouse connector pin assign-
ments 16
2.3.7 VGA Connector ........................................................... 17
Figure 2.11:VGA connector ........................................17
Table 2.9:VGA connector pin assignment ................... 17
2.3.8 USB Connector ............................................................ 18
Figure 2.12:USB connector ......................................... 18
Table 2.10:USB Connector .......................................... 18
Chapter 3 Hardware Installation and Upgrade ........... 20
3.1 Jumpers and Connectors..................................................20
3.2 Setting jumpers................................................................ 20
3.3 COM2 RS-232/422/485 Jumper setting (J3/J4/J5) ......... 21
Table 3.1:COM2 RS-232/422/485 Jumper Selection ..21
3.4 LCD Power Jumper Setting (J6) ..................................... 21
Table 3.2:LCD Power Setting (J6) .............................. 22
3.5 LAN Bypass Setting for LAN 3 and LAN 4(J1 and J2) . 22
Table 3.3:Relay ON/OFF Setting (J1) ......................... 22
Table 3.4:Relay ON/ OFF Selection(J2) ...................... 22
3.6 Installing the DDR SDRAM Memory Module............... 23
3.7 Inserting a Compact Flash Card...................................... 23
Figure 3.1:Unscrew CF Door .......................................23
Figure 3.2: Compact Flash Card .................................. 24
Figure 3.3:Insert the CF card into holder ..................... 24
Figure 3.4:Insert CF card into assembly ...................... 25
3.8 Installing the 2.5" Hard Disk Drive (HDD).................... 25
3.9 Connecting Power ........................................................... 25
Chapter 4 Award BIOS Setup........................................ 28
4.1 Introduction..................................................................... 28
4.1.1 CMOS RAM Auto-backup and Restore ...................... 28
4.2 Entering Setup................................................................. 29
4.2.1 Main Menu ................................................................... 30
4.2.2 Standard CMOS Features ............................................ 31
4.2.3 Advanced BIOS Features ............................................. 32
4.2.4 Advanced Chipset Features ......................................... 34
4.2.5 Integrated Peripherals .................................................. 36
4.2.6 Power Management Setup ........................................... 37
4.2.7 PnP/PCI Configurations ............................................... 40
4.2.8 Frequency/Voltage Control .......................................... 40
4.2.9 Load Optimized Defaults .............................................41
4.2.10 Set Password ................................................................ 41
4.2.11 Save & Exit Setup ........................................................ 42
4.2.12 Quit Without Saving ....................................................42

xi Table of Contents
Chapter 5 PCI SVGA/LCD Setup ................................. 44
5.1 Introduction..................................................................... 44
5.1.1 CMOS setting for panel type ....................................... 44
Figure 5.1:Advanced Chipset features screen ..............44
5.1.2 Display type ................................................................. 45
5.1.3 Dual Independent Display ........................................... 45
Figure 5.2:Intel® 82852/82855 GM/GME Graphics Con-
troller Properties - Devices 45
Figure 5.3:Intel® 82852/82855 GM/GME Graphics Con-
troller Properties – Extended Desktop Settings 46
5.2 Installation of the SVGA Driver ..................................... 46
5.2.1 Installation of Windows 98/Me ................................... 46
Figure 5.4:Directory “Graphics” .................................. 47
5.2.2 Installation of Windows 2000/XP ................................47
Figure 5.5:CD Directory “2.VGA” .............................. 48
Figure 5.6:Intel® Extreme Chipset Graphics Driver Soft-
ware Install Wizard .......................................... 48
Figure 5.7:Intel® Extreme Graphics Driver Setup ......49
Figure 5.8:InstallShield® Wizard Complete ...............49
Chapter 6 Introduction................................................... 52

ARK-3382 User Manual xii

2
CHAPTER
1
Overview
This chapter gives background infor-
mation on the ARK-3382. It shows you
the ARK-3382 overview and specifica-
tions:
Sections include:
• Introduction
• Hardware Specifications
• Chassis Dimension

ARK-3382 User Manual 2
Chapter 1 Overview
1.1 Introduction
The ARK-3382 fanless Embedded Box Computer combines four LAN port
interfaces and other industrial features into a rugged, compact metal chas-
sis for network intensive based applications. The fanless operation pro-
vides noise protection when deployed in external environments. The ARK-
3382 fanless Embedded Box Controller is ideally suited for embedded PC
applications. All electronics are protected in a compact sealed housing for
convenient deployment where space and environment are critical.
1.2 Features
1.2.1 Multiple LAN Port Capacity
• The multiple LAN port interfaces consists of four Fast Ethernet network-
ing ports, in addition to the LAN bypass function to prevent network
problems when the platform shuts down, designed for security gateway
applications.
1.2.2 Highly Robust Casting Construction
• Fanless operation in aluminum sealed construction
• A special cushioned design that absorbs vibration to ensure maximum
reliability under harsh conditions
1.2.3 Highly Compact Size
• With its maximum mounting height of 69 mm, the ARK-3382 can be
used under space critical installation conditions
1.2.4 Optimized Integration
• Few parts, easy integration, easy maintenance to reduce investment
• Systems are supplied “ready to run”
• Long life cycle support for product continuity
1.2.5 Wide Range of Power Sources
• Wide range of DC 12 V ~ 24 V power source offers flexibility of power
input for various automation environments.
1.2.6 High Computing Performance
• Scalable Low Voltage and Ultra Low Voltage Pentium M class processor
systems with Ethernet networking capability which gives high comput-
ing performance.

3 Chapter1
1.3 Hardware Specification
1.3.1 Processor Core Logic System
CPU
• Intel® Ultra Low Voltage Celeron® M or Intel® Pentium® M Low
Voltage Processor, µFC-BGA 479 Package:
- ULV Celeron® M 1 GHz (for Model of ARK-3382-1S0B1E)
- LV Pentium® M 1.4 GHz (for Model of ARK-3382-1S4B1E)
System Chipset
• Intel® 852GM or Intel® 855GME Memory Controller Hub (GMCH)
Chipset:
- Intel® 852GM for model of ARK-3382-1S0B1E
- Intel® 855GME for model of ARK-3382-1S4B1E
• Intel® FW82801DB I/O Controller Hub 4 (ICH4) Chipset
• 400 MHz FSB
BIOS
• 4Mbit Flash BIOS, supports Plug & Play
System Memory
• One 200 pin SO-DIMM socket
• Support DDR SDRAM Up to 1GB
Display
• Chipset:
- Integrated graphics built-in Intel® 852GM GMCH, or Intel®
855GME GMCH, utilizing Intel® Extreme Graphics 2 technology
• Display Memory
- Dynamic video memory allocation up to 64 MB
• Display Interface support
- CRT Interface
- 36-bit LVDS interface, optional support up to 48-bit
Ethernet
• Ethernet Controller:
- One Intel® 82551QM 10/100Base-Tx Fast Ethernet controller as
LAN1

ARK-3382 User Manual 4
- Three Realtek® RTL8139DL 10/100Base-Tx Ethernet controller
as LAN2, LAN 3 and LAN4
- LAN Bypass support on LAN 3 and 4
• Speed
- 10/100MBps, IEEE 802.3u (100 BASE-T) protocol compatible
Other
• Watchdog Timer: 255 levels timer interval, setup by software
• Serial Port: One RS-232 port (COM1) and One RS-232/422/485 port
(COM2)
• The default setting of COM2 is RS-232. The RS-422/485 mode of
COM2 can be supported via replacing the internal cable and adjusting
the jumper inside the system
• Keyboard/Mouse: One PS/2 Port to support PS/2 Mouse and PS/2 Key-
board
• USB: Three USB 2.0 compliant universal Serial bus port
• DIO: ARK-3382 provides one D-sub 8 Bits Female connectors, which
offers Digital IO communication interface ports. If you want to use
DIO, you can find the Pin assignment as following.
Storage
• Supports a drive bay space for 2.5’’ HDD
• Supports a CompactFlash socket for Type I/II CompactFlash disk
Mechanical
• Construction: Aluminum housing
• Mounting: DIN-rail mounting, Desk/wall mounting
• Dimension (W x H x D): 264.5 mm x 69.2 mm x 137.25 mm (10.41”x
2.72”x 4.4” )
• Weight: 2 KG
Power Supply
• Output Rating 46 W, ATX support
• Fuse Rating 7 A @ 125 V
• Input Voltage: 12 VDC ~ 24 VDC,
Typical:
12 VDC @ 4.5A,

5 Chapter1
16 VDC @ 3.4 A,
19 VDC @ 2.9 A,
24 VDC @ 2.3 A
• Output Voltage:
+5 VDC @ 7 A
+12 VDC @ 0.5 A
+5VSB @ 1 A
Environment Specifications
• Operating Temperature
- When System is equipped with industrial grade Compact Flash
Disk only: -20 to 60° C
- When System is equipped with 2.5-inch Hard Disk: 0 to 45° C
• Relative humidity 95 % @ 40 ° C(non-condensing)
• Vibration loading during operation
- When system is equipped with Compact Flash Disk only:
5G, IEC 68-2-64, random, 5~500Hz, 1 Oct./min, 1hr/axis.
- When system is equipped with 2.5-inch hard disk:
1G, IEC 68-2-64, random, 5~500Hz, 1 Oct./min, 1hr/axis.
• Shock during operation
- When system is equipped with Compact Flash Disk only:
50G, IEC 68-2-27, half sine, 11 ms duration
- When system is equipped with Hard Disk:
20G, IEC 68-2-27, half sine, 11 ms duration
• EMC Approved: CE, FCC Class A
• Safety Approved: UL

ARK-3382 User Manual 6
1.4 Chassis Dimensions
Figure 1.1: Chassis Dimensions

2
CHAPTER
2
Hardware Functionality
This chapter shows how to set up the ARK-
3382’s hardware functions, including con-
necting peripherals, switches and indica-
tors.
Sections include:
• Introduction of ARK-3382 External I/O
Connectors
• ARK-3382 front metal face plate external
I/O connectors
• Power On/Off Button
• LED Indicators
• LVDS Connector
• LCD Backlight On/Off control
Connector
• ARK-3382 rear metal face plate external
I/O connectors
• Power Input Connector
• COM1 Connector
• COM2 Connector
• Ethernet Connectors
• Reset Button
• PS2 Keyboard/Mouse Connector
• VGA Connector
• USB Connector

ARK-3382 User Manual 8
Chapter 2 Hardware Functionality
2.1 Introduction of ARK-3382 External I/O Connectors
The following two figures show the external I/O connectors on ARK-
3382. The following sections give you detailed information about the
function of each I/O connector.
Figure 2.1: ARK-3382 front metal face plate external I/O connectors
Figure 2.2: ARK-3382 rear metal face plate I/O connectors
HDD LED
PWR LED
BACKLIGHT
LVDS
POWER ON/OFF
USB2
USB1
DIO
COM2
LAN2 LAN3 LAN4
RESET
COM1 LAN KB \ Mouse VGA USB DC \ INOUT
CF \ CARD
69.20
65.70
252.50