AES Cellcom Prime6 User manual

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Homeowner User Manual
For
Advanced GSM Intercom System
For Service, Warranty and Support Contact:
Installed By:
Install Company Name:
Installer Phone Number:
Installer Email Address:
Date of Install:
Note: For legal and safety reasons, the manufacturer cannot offer telephone
technical support to un-certified or non-qualified persons. Technical support
can only be delivered via a qualified gate-safe installer.

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Contents
Overview of System
…………….Pg 3
Receiving a call and opening gates / door
…………….Pg 3
Access control by caller ID (CLIP)
…………….Pg 3
Using the APP
…………….Pg 4
Summary of APP home screen
…………….Pg 5
Opening gate by APP
…………….Pg 6
Adding Keypad Codes
…………….Pg 6
Time Restricted Codes
…………….Pg 7
Auto Expiring Codes
…………….Pg 8
Adding Proximity Cards
…………….Pg 8
Permanent 24/7 Cards
…………….Pg 9
Time Restricted Cards
…………….Pg 10
Auto Expiring Cards
…………….Pg 10
Auto Opening & Closing
………….Pg 11
Status Options
……….Pg 12
24/7 CallerID Access
…………….Pg 14
Time Restricted CallerID
…………….Pg 14
Notifications
…………….Pg 15
Do Not Disturb
…………….Pg 15
After Hours
…………….Pg 16

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Overview of System
Thank you for purchasing an AES Intercom system. This product is a GSM Intercom system,
which operates on GSM phone networks.
You will need to ensure you have adequate cellular coverage at your location before using this
product. You will also need to ensure that this product has an active SIM card inside. Failure to
maintain the SIM card plan will render the product un-operational until cellular service is restored.
Receiving A Call and Opening Gates / Door
Visitors can press the call button, which will initiate a call from your intercom to the designated
phone numbers which will have been programmed by your installer.
1.Press call button
2.Intercom calls up to 4
phones in sequence
3.Answer the call, speak to visitor,
and grant access with telephone.
Access Control by Calling the intercom (CallerID)
This is usually main gate/door.
Press 1 to open
Press 2 to hold open
Press 3 to un-hold
(Note: Hold open features are only
available on certain gate/door
systems. Contact your installer for
details)
This can be pedestrian gate,
driveway lights or other.
Press 4 to open/activate
Press 5 to hold open/on
Press 6 to un-hold/off
(Note: Hold open features are only
available on certain gate/door
systems. Contact your installer for
details)
Output 1
Output 2
This product can store up to 100 phone numbers, which we shall call
“Authorized phone users”. While these users will not receive a call
from the intercom on visitor arrival, they can call the intercom from
their phone which will trigger output 1 and open the gate/door.
To open your gate or door (output1), simply call the sim card
number of the intercom from your phone.
If your number has been stored by your installer, then relay 1 will
trigger and open the gate or door and the call will be rejected,
making this a free call.

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Using the Cellcom Prime App
You can use the free Cellcom Prime app on Android phones and iphones. Look for the for the icon
below or scan the QR code..
1. Install + launch the app, &
accept all permissions. Press
SETTINGS.
2. Select your intercom
type 2G/3G or 4G (this
changes how the
Proximity part works)
3. Select Single Intercom
if you have only one
intercom and one
entrance. Select two
intercoms if you have 2
gate entrances with
intercoms fitted. You can
select different
background colour for
dual intercom operation
so that you know which
intercom you are
controlling.
4. Store the phone number of
the intercom SIM card in the
phone number screen.
5. If the installer has
changed the engineers
code, they can enter it
here.
6. If the user code has
been changed, enter it
here.
IMPORTANT: Android users, if you receive an error message “Command Failed”, go to
Phone Settings/Application Manager/Permissions, and turn on all permissions for the app
& check the intercom phone number is stored in the app.

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Summary of the App Home Screen
Iphone users! Please note that due to security restrictions by
apple, any SMS button commands will take you to your native
SMS screen where you must re-confirm the SMS before it will
send. Android devices will send the SMS automatically.
Switch between
output 1 and 2
Unlatch (allow
held open gates
to close). This
will send SMS
string to the
intercom.
Latch (hold open
gates). This will
send SMS string
to the intercom.
Keypad code
management
Change from
gate 1 to gate 2
(when more
than 1 gate
controlled)
Settings
SMS
Notifications
Timing functions,
status and other
Speed dial gates
to open

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Opening the gate by App
Press the main button as shown. On Android phones it will
automatically call the intercom and trigger the gate/door. For
iphones, it will take you to your dialling screen with the number
pre-loaded and you can press to dial (this is a security feature by
apple).
Note: Your installer will need to store your phone number in the
intercom before this speed dial feature will open the gate.
Adding Keypad Pin codes (Keypad models only)
Use this to add up to 200 permanent 24/7
codes.
20 time-restricted codes (only work during
pre-set days and times of the week.
30 auto-expiring temporary codes.
Delete any code.
Check stored keypad codes (will send
SMS reply with list of codes.
NORM = Normal codes, can be used
24/7.
TEMP = Temporary codes which will auto
expire.
PLAN = Time restricted codes

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Time Restricted Keypad Pin Codes
Up to 20 codes can be added which will only operate during
pre-set times and days of the week. This is useful to
improve security by giving pin codes which will only work
during desired hours and days of the week.
Permanent Codes (2G or 3G device)
Add a new code (up to 4 digits)
Enter 1 for the main output relay, or 2 for the
secondary output (ask your installer if this is
being used)
Can be 1 to 9999 seconds (2.7 hours).
For Automatic Gates
Enter 0 for a latching code (hold open).
Enter 1 sec to trigger normally.
Enter 3600 for a 1 hour hold open code.
Note: Latching and hold open only work for
selected types of gate installs (ask your
installer).
For Strike Locks enter 1 sec, mag locks 7
secs
Add a new code (up to 4 digits)
Select the days during which the pin code
should work, and between which times. Note:
Enter time in 24 hr military format with no
colons.
E.g. 9am = 0900. 5pm = 1700.
Press Save to send SMS (iphone users must
also confirm from SMS screen).

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Auto-Expiring Temporary Codes
Up to 30 codes can be entered along with an auto expiry
time in hours, from 1 hour to 168 hours (1 week). Once
the time has expired, the keypad code will automatically
be deleted from the memory.
Add a new code (up to 4 digits)
Enter the expiry time in hours (1-168)
Press Save to send SMS (iphone users must
also confirm from SMS screen).
Adding Proximity Cards (prox capable models only)
Delete Prox cards
Add up to 200 proximity cards (24/7 access).
Add up to 20 time restricted prox cards (only
work pre-set times and days of the week).
Add up to 30 temporary auto-expiring prox cards
Check stored Prox cards (will send SMS reply
with list of card serial numbers.
NORM = Normal codes, can be used 24/7.
TEMP = Temporary codes which will auto
expire.
PLAN = Time restricted codes

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Add a new card (enter all 10 digits)
Enter 1 for the main output relay, or 2 for the
secondary output (ask your installer if this is
being used)
Can be 1 to 9999 seconds (2.7 hours).
For Automatic Gates
Enter 0 for a latching code (hold open).
Enter 1 sec to trigger normally.
Enter 3600 for a 1 hour hold open code.
Note: Latching and hold open only work for
selected types of gate installs (ask your
installer).
For Strike Locks enter 1 sec, mag locks 7
secs
Permanent 24/7 cards/tags
Permanent Cards/tags (4G version)
The 4G version has one addition or
difference to the 2G&3G models. It can store
a 6 character nickname along with the card
ID. This is useful when using the activity log
to determine which card was used and at
what time. E.G. PaulH, JohnS, AndyH etc.
These names will show in the activity log for
the 4G version rather than the card serial
number.

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Time Restricted Prox Cards
Up to 20 cards can be added which will only operate during
pre-set times and days of the week. This is useful to
improve security by restricting access to certain times.
Add a new card (enter 10 digit serial number)
Select the days during which the card should
work, and between which times. Note: Enter
time in 24 hr military format with no colons.
E.g. 9am = 0900. 5pm = 1700.
Press Save to send SMS (iphone users must
also confirm from SMS screen).
Auto-Expiring Prox Cards
Up to 30 cards can be entered along with an auto expiry
time in hours, from 1 hour to 168 hours (1 week). Once
the time has expired, the card will automatically be
deleted from the memory.
Add a new card
Enter the expiry time in hours (1-168)
Press Save to send SMS (iphone users must
also confirm from SMS screen).