AES SnapCOM Prime 4G User manual

1
Ensure there is good
4G signal on site. 4G
units will fall back to
3G service in some
countries.
SITE SURVEY
This product requires a regular voice, MMS & SMS SIM card.
Do not use a data only SIM, as this will not work in the unit.
In order to make voice calls on a 4G system
and get optimum service, your SIM and provider will need to offer
VOLTE support (Voice over LTE).
Site Wiring
TIP: Most technical calls received are due to installers using CAT5 or alarm cable
to power the unit.
NEITHER are rated to carry enough power! ( 1.2amp peak )
Please use the following cable:
Up to 2 metres ( 6 feet ) –Use minimum 0.5mm2( 18 gauge )
Up to 4 metres ( 12 feet ) –Use minimum 0.75mm2 ( 16 gauge )
Up to 8 metres ( 24 feet ) –Use minimum 1.0mm2( 14 gauge )
POWER CABLE KEEP POWER SUPPLY AS CLOSE AS POSSIBLE.
Power
Consumption:
Standby = 120mA
Calling Out = 400mA
INGRESS PROTECTION
We recommend sealing all entry holes for prevention of insects that can
cause issues with a risk of shorting out components.
To maintain the IP55 rating please follow the sealing instructions included.
(also available online)
Set up on a bench in workshop
BEFORE going to site.
Program the unit in the comfort
of your work bench and call
technical support should you
have any questions.
Please read this entire manual before installing this
product. A full comprehensive manual is available on
our website for additional information.
2
SnapCOM Prime 4G - MMS Advanced GSM Intercom
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
* ALWAYS TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RE-STOCKING FEE * See full T&C’s on our website
!
!
14 gauge - 24 ft MAX Earth rod
close as
possible to
device!
Use 110V
surge
protection!
SIM Preparation
Ensure you read all instructions before continuing.
The SIM cards provided need activated before
use. Follow the instructions provided or visit our
telecoms website for more details:
www.aesglobaltelecom.com
1
LIGHTNING PRONE AREAS MUST USE SURGE PROTECTION
FOR POWER SUPPLY!
Relay Connections
4
See overleaf for
more PCB details
1
Power
3
To Earth
Rod!
Earthing
This product MUST
be EARTHED in
the following states
in order to qualify
for manufacturers
warranty
FL, LA, MS, AR, OK, MO, AL, IL,
KY, TN, IN, KS, SC, GA, IA, TX,
OH, NC, NE, MD, WV, VA, DE
24V DC IN
(PSU included)
NEED MORE ASSISTANCE?
[phone]
SCAN THIS QR CODE TO BE BROUGHT TO OUR RESOURCES PAGE.
VIDEOS | HOW-TO GUIDES | M ANUALS | QUICK START GUIDES
8GB
SD CARD
USB
Relay 2Relay 1
FCON
SCA
1500
6.3V
FCON
SCA
1500
6.3V
FCO N
SCA
1500
6.3V
220
50V
RVT
FCON
SCA
1500
6.3V
FCON
SCA
1500
6.3V
101
220
Relay1
Relay 2
COM
N/O
N/C
COM
N/O
PRESS
TO EXIT
Optional
Exit Button Separate
lock PSU
Driveway
Gates
Gate
Controller
N/C
N/C
Magnetic Lock
Different networks use different APNs,
and these must be set correctly for full
operation. See Details overleaf on
setting a new APN.

CONNECTION TO NETWORK
Quick Flashing =Standby | Constant ON/OFF = Searching
MODEM LED
INDICATOR
Wiring Connections
CHANGE APN (for VoLTE / 4G services and MMS)
Check with your network provider for the correct APN for 4G data.
Once you have confirmed the APN enter it in place of ‘APNinfo’ in an SMS to the intercom.
via SMS
(if connected to network)
9999#97APNinfo#
Passcode APN info for
SIM network
Command
(add APN)
via Keypad (if no 3G signal)
Contact Technical Support or check our resources page for
a list of the APN serial numbers.
The system will be pre-programmed with the APN for the Tracfone network. If you wish to
use a different network then the correct APN must be set for full operation.
Ensure the PCB is powered on and connected
to the network with a GREEN flashing LED.
Then send the below text as an SMS to the
intercom Sim number. A power reboot is
required after the ‘OK’ reply message is
received back.
PCB Status LEDs
SOLID RED = PCB POWERED ON
SOLID RED +BLUE FLASHING = SEARCHING
SOLID RED + BLUE FLASHING + GREEN FLASHING = SUCCESSFULLY CONNECTED
Tip: All main connections are pre-wired. Below are
optional wiring additions for 3rd party controllers.
Tip: See the full manual for more
detail on auxiliary connections Prox and Keypad units are
optional extra’s.
Up to 5 additional auxiliary
Prox or Keypad units can be
added to a single GSM PCB.
This will provide a
maximum of 8 separate
relays to control.
SnapCOM Prime 4G - MMS Advanced GSM Intercom
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
* ALWAYS TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RE-STOCKING FEE * See full T&C’s on our website
Must use a 45 Watt solar panel (minimum)
and at least a 30Amp Hour battery (or two
15Amp Hour batteries for 24V solar.
To Earth
Rod!
24V DC IN
(PSU included)
1. Power off the unit, then press and hold the call button
and power the unit on again.
2. Upon power up, a long tone will be emitted from the
speaker and the blue LED will remain solid - it is now in
the APN setting mode.
3. After this, enter the APN serial number through the
keypad then press #. (e.g. if you want to set APN No. 18,
press 1 - 8, then #. A long beep will again be heard).
4. Reboot unit.
** Setting the APN will autofill the relevant MMS settings required for the
intercom to function properly, assuming the APN is present on the whitelist.
If the APN is not on the whitelist, the MMS details will need programmed
separately (see SMS strings on page 3). Search for
‘APN Flyer – SNAPCOM’
8GB
SD CARD
USB
Relay 2Relay 1
FCON
SCA
1500
6.3V
FCON
SCA
1500
6.3V
FCO N
SCA
1500
6.3V
220
50V
RVT
FCON
SCA
1500
6.3V
FCON
SCA
1500
6.3V
101
220
DETECT
Gate Position
Limit switch
(optional)
OPEN
Exit Button
(optional)
Relay
2
Micro
SD Card
SIM
Tray
SPK MIC BTN
Modem
Camera
Optional
Keypad or
Prox
DC Outputs
USB-B
Port
Relay
1
ALTERNATIVE WIRING EXAMPLE ALTERNATIVE WIRING EXAMPLE
Relay STRIKE
LOCK
Relay
SECONDARY
MAGNETIC LOCK
LOCK POWER
SUPPLIES
ARE NOT
INCLUDED AS
PART OF THE
KIT.
These diagrams are provided for
guidance only. Please refer to the lock
wiring instructions before connecting.
2
SIM ORIENTATION
ALWAYS ensure the system is switched
OFF when adding or removing your
SIM card and ensure the orientation is
correct.
SIM
PROX PCB
1 2 3 4
ON DIP
SLAVEIN
SLAVE OU T
1 2 3
1 2 3
IN
+ 24V -
OUT
+ 24V -
IN
1 2 3
OUT
1 2 3
COIL
SLAVE
CONNECTIONS
SLAVE IN
1 2 3
12 24V
IN
SLAVE OUT
1
2
3
12 24V
OUT
Keypad
SLAVE CONNECTIONS
(Optional. Check website for instructions)
PWR |COMMs
Note: Power off unit to remove or insert SD card.
**SD card not included.**

Download the App and
Accept all permissions when
the app is opened
1
Choose
your
language
2
3
Additional App Configuration/Help
Device Setup
Getting Started
Register
your details
3Sign in using
previously
registered email
and password
4
Enter the
information
required to set
up the device
(This process
can take up to
7 screens)
Add additional
app users
Choose your
device from the
list provided
If you are having
trouble the help
section has
troubleshooting
and How to
Videos to help
you resolve the
problem
Customise
Advanced
Features
(more on this
on pg4)
SnapCOM Prime 4G - MMS Advanced GSM Intercom
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
* ALWAYS TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RE-STOCKING FEE * See full T&C’s on our website

Intercom
*22#
Open
Relay1=OFF
Relay2=OFF
Intercom
*21#
O11:987654321
012:123456789
I1:987654321
I2:123456789
I3:5559991234
I4:99955598767
4
INFORMATION (SMS Reply Examples)
STORED NUMBERS
O=Dial out number.
I=Dial IN Caller ID number.
N = Another message to follow
E = End of messages
STORED KEYPAD CODES
NORM=Permanent codes.
TEMP=Temporary codes.
PLAN=Time restricted codes.
RELAY STATUS
OPEN –Shows status of the input terminals called
DETECT - Can be used with a limit switch. Relay
status shown to check if any relay is latched.
Last 6 digits of caller
ID user phone number
Last 2 digits of
keypad code used
ACTIVITY LOG
Use this to see who used the
intercom and when. Which pin
codes were used, who used caller
ID, who answered the call.
TIP: Time and date is in
international military format.
SIGNAL STRENTH
Will reply with signal range
1-31. Min signal level should
be 10 on 4G systems
Advanced Programming Setup
STORED PROX ID CODES
NORM=Permanent codes.
TEMP=Temporary codes.
PLAN=Time restricted codes.
Intercom
*23#
0930-05/06/21-code-XX34-R1
1345-05/06/21-CID-543210
2034-04/06/21-user-55987
1632-04/06/21-code-XX89-R2
1244-04/06/21-code-XX98-R2
0840-04/06/21-CID-995555
2109-03/06/21-code-XX34
2101-03/06/21-code-XX89-R2
Intercom
1234#25#
Norm:1234,5555,
6565,4321
Temp:
4545,7878,9876
Plan:1010,4343
Intercom
1234#26#
Norm:6897254836R1,
6548974581R2
Temp:
6989874154R1,
6989977415R1
Plan:6985332154R1
Intercom
*20#
Firmware:
SnapCOM Primev1.1.3
Network mode:4G
Date:18/12/21
Signal level: 18
APN:
4
Note: You need to send the SMS message created by the app to the intercom SIM number
and receive the ‘OK’ reply for correct programming.
Advanced Programming Setup See our YouTube
Channel for full app
walkthrough
or search
“AES Global”
on Youtube
Hold phone camera
over the QR code
()
This QR code will take you to our
resource page where you can find
the datasheet for your intercom.
SnapCOM Prime 4G - MMS Advanced GSM Intercom
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
* ALWAYS TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RE-STOCKING FEE * See full T&C’s on our website

Tip:
We recommend setting a custom ringtone for your
convenience.
This will make it easier for you to determine if
someone is calling from your intercom.
Note: The ringtone setting for the intercom can
usually be found within your external devices
contact page for your intercom.
5
Program MMS Details
Store MMS Center
MMSC = MMS Center
e.g. 9999#04#
http://mms.vodafone.co.uk/servlets/mms#
9999
#04#MMSC#
Store MMS Proxy and Port
MMSproxy
= IP Address - Port = Port number
e.g. 9999#05#
212.183.137.12#8799#
9999
#05#MMSproxy#port#
Store MMS Username and Password
e.g. 9999#06#
wap#wap#
9999
#06#username#password#
Program Dial Out Numbers (max 4)
Store dial out numbers.
Y = 1
-4 (sequence number dialed)
Phonenumber
= 14 digits max
9999
#11Yphonenumber#
Customize MMS Settings
Set a delay time for calling out after MMS sent
X = 1
-15.
Default = 10
9999
#07X#
Set the size of the MMS picture
X = 1
-5.
Default = 3
9999
#08X#
Enable MMS feature
X = 0 or 1 (0 = Disable, 1 = Enable).
Default = 1
9999
#09X#
INFORMATION
Function CMD String (SMS)
Delete MMS
Center
9999
#04#*#
Delete MMS Proxy and Port
9999#
05#*#*#
Delete Username and Password
9999
#06#*#*#
Set PTT/Keypad volume
X = 1
-3. Default = 3
9999
#31X#
Set Welcome Message volume
X = 1
-3. Default = 3
9999
#32X#
Set Welcome Message language
X = 0
-9. Default = 0
0. English (UK)
1. English (US)
2. French
3. German
4. Spanish
5. Italian
6. Portuguese
7. Dutch
8. Swedish
9. Polish
9999
#33X#
Note: MMS Settings can be retrieved from your network provided
SnapCOM Prime 4G - MMS Advanced GSM Intercom
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
* ALWAYS TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RE-STOCKING FEE * See full T&C’s on our website

6
INFORMATION
Keypad Code Access
Enter the
programmed code
Prox Card Access
Hold the programmed tag/card
up to the Prox symbol
Dial In Access
Call the SIM phone number
from a programmed CallerID
number.
Keypad Programming
Store permanent keypad code (maximum of 250 codes).
X = 1
-8 for relay 1-8.
Code = 4 digit passcode
Time = 1
-9999 seconds, or 0 for latching code.
Name = Name of cardholder (optional) (max 6 characters).
9999
#81Xcode#time#name#
Prox Card/Tag Programming
Store permanent
prox card/tag ID (maximum of 250
cards/tags).
X=1
-8 for relay 1-8.
Card ID = Prox ID number (fixed 10 digits)
Time = 1
-9999 seconds, or 0 for latching code.
Name = Name of cardholder (optional) (max 6 characters)
9999
#61XcardID#time#name
#
Caller ID
Store permanent caller ID number
(maximum 14 digits long, maximum of 250 numbers).
(Only last 6 digits compared for ID).
Max 8 per message
9999
#72phonenumber#
Switch Caller ID from relay 1 to 2 (permanent caller ID
numbers only).
(An
unstored number will still trigger relay 1 via the
default user code 1234, even if Caller ID is set to relay 2)
9999
#54X#
Relay Times
Relay 1 time. Default = 1
X = Relay time (1
-9999 seconds)
9999
#50X#
Relay 2 time. Default = 1
X = Relay time (1
-9999 seconds)
9999
#51X#
Note: Advanced programming available in full manual
Function
CMD String (SMS)
Check Stored Technical Information
*10
#
Check signal level, Firmware version,
Network Mode & Date/Time stamp
(1
-31 - min required = 10)
[no passcode needed]
*20
#
Check stored numbers.
N = Next Message to follow; E = end of
messages
*21
#
Check Relay Status
*22
#
Events Log
Check last 20 events, most recent first
*23
#
Automatic Relay Times
*24
#
Notification Numbers
*25
#
Check the latest 20 MMS pictures
This option is only available if SD card is
inserted.
**SD card not included.**
*28
#
Check MMS settings
*30
#
Check the latest MMS picture
*31
#
SnapCOM Prime 4G - MMS Advanced GSM Intercom
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
* ALWAYS TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RE-STOCKING FEE * See full T&C’s on our website

SIM MAINTENANCE
If using a pre-pay casual SIM card it will need topped up occasionally. It is recommended to advise the
home owner / end user to register the SIM card on the provider’s web site if available. Most major
networks allow registration of card payment details for an auto top up feature, which means they will
automatically top up your intercom when the balance runs low or in some cases, they offer a low balance
reminder to be sent if they do not wish the auto top up feature.
ENVIRONMENTAL INFORMATION
WARRANTY
7
INTERCOM MAINTENANCE
Bug ingress is a common issue in unit failures. Ensure that all components are sealed accordingly and check
occasionally. (Do not open the panel in the rain / snow unless correctly equipped to keep the internals dry.
Ensure the unit is securely closed after maintenance)
If you have an AB, AS, ABK, ASK callpoint it will have silver edges which are marine grade stainless steel so
in normal weather conditions should not rust however it can dull or discolor over time. This can be
polished with a suitable stainless-steel cleaner and cloth.
The equipment that you bought has required the extraction and use of natural resources for its
production. It may contain hazardous substances for the environment. In order to avoid the
dissemination of those substances in our environment and to diminish the pressure on the natural
resources, we encourage you to use the appropriate take-back systems. Those systems will reuse or
recycle most of the materials of your end-of-life equipment.
The crossed-bin symbol marked in your device invites you to use those systems.
If you need more information on the collection, reuse and recycling systems, please contact your local or
regional waste administration. You can also contact AES Global Ltd for more information on the
environmental performances of our products.
Receiving A Call and Opening Gates / Door
Visitors can press the call button, which will initiate a call from your intercom to the
designated phone numbers which will have been programmed by your installer.
4. Intercom calls up
to 4 phones in
sequence*.
5. Answer the call, speak
to visitor, and grant access
with phone keypad.
This is usually main gate/door.
Press 1# to open
Press 2# to hold open
Press 3# to un-hold
Output 1 This can be pedestrian gate,
driveway lights or other.
Press 4# to open
Press 5# to hold open
Press 6# to un-hold
Output
2
Change DTMF Confirmation
Remove the ‘#’ confirmation. Press 1, 2, 3
to trigger,latch & unlatch.
(False triggeringmay occur when disabled)
9999#52X#
(X=1 enable; X=0 disable)
ENABLE Latching feature via
DTMF.
If latching is required.
9999#95X#
(X=1 enable, X=-0 disable)
Default = DISABLED
Please note, by installing this product, you are accepting the following warranty terms:
1. The manufacturer’s warranty is a “return to base” 2 year warranty from date of manufacture. This means that any suspected defective
components or items are returned to the manufacturer’s agent for investigation and diagnosis and returned at the cost of the customer.
2. The warranty does not cover, nor is the manufacturer or agent responsible for any of the following whatsoever: Storm damage,
lightning or surge damage, flooding, accidental damage, vandalism or deliberate damage, un-explained corrosion or unusually harsh
environments, failure of telephone networks, future un-interoperability between the product and network providers which cause mal-
function due to changes implemented by the phone providers after manufacture of the product, or that which is outside of control of
the manufacturer (e.g. 2G, 3G switch off, removal or inability to obtain VOLTE service), and damage due to inaccurate installation.
3. The manufacturer in no way accepts liability for any of the following incurred due to a product defect: Cost of attending site,
inconveniences, labor rates, time lost, loss to or damage to property, security breaches, late payment clauses or breaches of any
contracts between the installer and the client.
4. This is a professional install product only. The product is a component of an overall system. Therefore, it is the responsibility of the
installer to certify the safety and compliance of the overall finished system. As soon as this product is fixed to another item, or
connected to another third-party device, then the product has been modified, and compliance with local regulations in the country of
install is strictly the responsibility of the installer.
5. Re-stocking fees may apply to items returned that are found to be non-defective. Complete units will also attract a re-stocking fee if
returned for credit, regardless if a defect is discovered or not. Re-stocking fees may vary depending on the condition of the item being
returned, and whether it can be determined as in brand new condition. The warranty terms do not entitle customers to an automatic full
refund. For more details on returns procedures and re-stocking fees, contact the agent.
6. Items with physical signs of surge damage are not covered by warranty. Items with visible signs of surge damage will only be covered
by warranty if photographic evidence is provided from site, showing surge protection has been installed.
Full warranty terms and conditions available upon request to AES Technical Department.
2. Intercom flashes
and captures image. 3. Intercom sends
image to phones and
waits 10 seconds*.
1
1
Using App for End User to Manage Gates
Intercom
Call from
Intercom
Intercom
1 2 3
4 5 6
7 8 9
*0#
Keypad
Mute Bluetooth
1. Visitor press the
call button or waves
in front of sensor.
Trigger
Send trigger command
[Call / SMS]
Unlatch
Release held open gates
to close. [SMS]
Latch
Hold open Gate / Door
[SMS]
*These settings can be adjusted at any time.
The wait time can be adjusted to a max of 10
seconds. The sequence in which the intercom
calls the phones can be changed at any time.
SnapCOM Prime 4G - MMS Advanced GSM Intercom
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
* ALWAYS TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RE-STOCKING FEE * See full T&C’s on our website

8GB
SD CARD
USB
Relay 1Relay 2
470
6.3V
VT
FCON
SCA
1500
6.3V
FCON
SCA
1500
6.3V
220
50V
RVT
FCON
SCA
1500
6.3V
101
TROUBLESHOOTING
Symptoms caused
Problem/error
Solution
No LEDs on.
The unit will not power up.
Check power supply voltage at intercom is 23.4v DC or more. Cable length from PSU to intercom
should be less than 25 feet and in 14 gauge for longer distances. See guide. Check the fuse.
No green CPU light
The unit powers up but is not
showing network reception
or will not respond to SMS.
A. This means the unit is not able to detect the network for some reason.
-Power off the unit, remove the SIM and check it in a mobile phone to verify it can make a call and
has calling credit if it is a Pay As You Go SIM.
-
Disable any PIN code request if active on the SIM card.
-
Check the SIM is a standard voice capable SIM. If you are unsure, contact your SIM card provider
to verify.
-
Check the reception is medium or good. Poor reception is not sufficient.
-
Power off, remove the SIM, use fine sand paper to lightly sand the SIM pads and contacts on the
GSM unit, lightly bend the contacts upwards so that they make better contact with the SIM and
try again.
-
Check antenna is connected and does not have too many sharp bends on the antenna cable.
-
Check the height of the antenna and make sure it is not inside a metal enclosure.
-
Check correct power cable size for cable length from PSU. Refer to manual for guidelines
Call is going to
voicemail if not
answered.
The unit calls the first
number, but voicemail comes
on before it can ring the
second number.
Decrease the calling time as per programming instructions.
The caller ID function
does not work.
Incorrect programming or
poor signal
If your number is a private or number withheld, then it will not work.
-
Ensure the number is programmed as you would normally dial it from another phone.
-
Ensure you have adequate GSM signal at the intercom by sending *20# as a text.
There is no audio from
the gate, but the
person at the gate can
hear ok.
This can be due to low
reception or excessively long
power cables or
underspec
power cables.
-
Check reception level by *20#.
-
Change SIM card if necessary, to another network which may have better coverage.
-
Purchase a high gain antenna.
This may also be caused by a defective microphone, water on a microphone from a sprinkler for
example, or dirt/insects blocking the microphone hole. If reception is optimum and the problem
persists, contact your supplier or installer.
The audio quality that
can be heard on the
remote telephone is
poor or humming
(buzzing).
Poor reception or
underspec
power cables.
A small amount of GSM buzz can be considered normal on GSM intercoms, but not so much that
causes inability to hear the person speaking. This is a symptom of poor reception. Try above steps
on checking and improving reception. Consider fitting an external high gain antenna. Move the
antenna further away. Remove any short bends in the antenna. Ensure the spare antenna cable is
not rolled up inside the call station.
The trigger keys do not
work when the
intercom calls a phone.
Poor GSM signal at the gate
or issue with gate control
PCB
A. Check if you can hear the relay clicking at the gate when the keys are pressed during a call. If it
can be heard, then the system is working, check wiring between the relay and the lock or gate
panel. If the relays do not make a clicking sound, then check this feature on a different mobile cell
phone or landline. If it works on a different phone, check the settings on the phone in question
under DTMF tones.
Failure of DTMF tones to operate correctly is also a symptom of low reception or insufficient
power cabling. Check steps above on improving reception or addressing the power problem.
-
Also check that the relays are not already latched with the *22# command. If they are latched,
they need unlatched before the trigger keys will work.
-
Check if it works by SMS. Try latching a relay then use the status button to check if the relay is
latched. If that works, problem could be the phone being used, or low signal strength at the
intercom.
Reset / Default Unit 1) Power off the unit. (approx 60 secs)
2) Make a link across the terminals
marked OPEN.
3) Switch on power
4) After several seconds the relay will
click.
5) The unit will then clear memory and
be defaulted
6) Remove the link and wait around 20
seconds.
Note: Performing this process will
remove all current programming
including saved users & access codes.
This product is not a complete product until fully installed. It is therefore
considered a component part of an overall system. The installer is responsible to
check that the end installation complies with local regulatory requirements. This
equipment forms part of a “fixed installation”.
8
24v DC IN OPEN
Terminals
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat, Full Manuals, Customer
Helpline and more on our website:
WWW.AESGLOBALONLINE.COM
[phone]
SnapCOM Prime 4G - MMS Advanced GSM Intercom
STILL HAVING TROUBLE?
Find all of our support options such as Web Chat,
Full Manuals, Customer Helpline and more on
our website:
WWW.AESGLOBALUS.COM
* ALWAYS TEST THE UNIT ON SITE BEFORE INSTALLATION TO AVOID RE-STOCKING FEE * See full T&C’s on our website
FCC ID : 2ALPX-PRIME7-4GQA
EUT : CellCOM Prime 7 4G
Test Model : PRIME7-PX-IMPK-PED/4GA
Additional Model No. PRIME7-IMP-PED/4GA, PRIME7-PX-IMP-PED/4GA, PRIME7-IMPK-PED/4GA, PRIME7-PX-IMPK-PED/4GA,
PRIME7-AB/4GA, PRIME7-PX-AB/4GA, PRIME7-ABK/4GA, PRIME7-PX-ABK/4GA
Grantee: Advanced Electronic Solutions Global LLC
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Output power listed is ERP below 1GHz for Part 22 and EIRP above 1GHz for Part 24. RF
exposure compliance is addressed for 1.1310 and 2.1091 MPE limits. The antenna(s) used
for this transmitter must be installed to provide a separation distance of at least 20 cm from
all persons.
End Users must be provided with transmitter operation conditions for satisfying RF exposure compliance.