
About the WaveSense KeyNote Meter
(1) Display: Glucose test results, symbols, messages, 
and graphs appear here. (2) CENTER Button: Use the 
CENTER button to conrm an option or make a selection in 
a menu. (3)RIGHT Arrow Button: Use the RIGHT arrow 
button to scroll forward through options. (4)Strip Port: 
Insert the WaveSense KeyNote Test Strip, with the contact 
bars facing up, into the strip port. (5)LEFT Arrow 
Button: Use the LEFT arrow button to scroll backward 
through options.
About the WaveSense KeyNote Meter Display 
Segments
(1)Date and Time: Appears here, including when the 
meter is deactivated. (2)Glucose Test Results (3)Low 
Battery: Appears when the batteries in your meter are 
running low. (4)Temperature Symbol: Appears when 
the meter is outside its operating temperature range of 50 
a combination of high glucose and other medical 
conditions. [2] If this error code persists on retesting, 
consult your healthcare professional.
Error 6: The test strip has taken too long to 
generate a signal. 
[1] This may be caused by a combination of cold 
operating temperature and high hematocrit levels. Retest 
in a warmer location. [2] If this error code persists on 
retesting, consult your healthcare professional.
Error 7 with Battery Icon: 
Replace batteries immediately before testing.
Error 7: 
Meter problems have occurred that are beyond your 
control. Contact customer service for assistance.
Press the RIGHT or LEFT arrow buttons to view your 30 day 
trend graph. 
You can move from the 30 
day trend graph to the 30 
day numerical average by 
pressing the RIGHT or LEFT 
arrow buttons.
− View 90 Day Averages and Graphs: 
Press the CENTER button to view your 90 day numerical 
average. Press the RIGHT or LEFT arrow buttons to view 
your 90 day trend graph. 
You can move from the 90 
day trend graph to the 90 
day numerical average by 
pressing the RIGHT or LEFT 
arrow buttons.
− View 14, 30 and 90 Day Average 
Comparison Graph: Press CENTER button 
to view your 14, 30 and 90 day average 
comparison graph. The display shows an 
overview with three trend bars comparing 
the 14, 30 and 90 days averages. 
[1] Enter MENU Mode: When your meter is 
deactivated, press and hold any button for 2 seconds 
to enter the MENU mode. 
[2] Enter SET Option: The MEM 
symbol will appear. Press the RIGHT 
arrow button until the SET symbol is 
displayed. Press the CENTER button.
[3] Setting Meter Volume: There 
are three beep volume options. The default setting 
is “high.” Select the preferred volume setting with 
the RIGHT or LEFT arrow buttons. Your selection 
will be highlighted by the blinking of the symbol. 
Press the CENTER button to conrm 
your selection. Continue to set the 
MENU Mode Backlight option.
Note: The meter will always produce a beeping 
sound after you have applied blood or control 
solution to a test strip. This sound lets you know 
when to take your blood sample or control solution 
away from the test strip. You will hear this sound if 
the volume is set to ON or OFF in the SET Options. 
Error 3: The meter has detected that the test 
strip is in poor condition.
[1] The test strip may have been improperly stored 
(e.g. hot, humid conditions) or may be expired. [2] 
The test strip may have been mishandled by vigorous 
bending or shaking. [3] Parts of the test strip may have 
become covered in grease, oil or lotion. [4] The strip port 
connector may be dirty.
Error 4: Unusual test strip problems have 
occurred that may be related to extreme conditions. 
[1] Retest where it is closer to a room temperature of 
70 °F to 75 °F (21 °C to 24 °C).
Error 5: The meter was unable to produce a 
reliable result. 
[1] This may be caused by a non-blood sample or 
Error 1: Problems have occurred that are 
related to test strip use. 
[1] If this message appears the moment the test strip is 
inserted, the test strip may be wet or damaged. [2] If the 
message appears during a test, the test strip may have 
been removed too early. [3] If this message appears after 
the last progress bar instead of a result, it may indicate 
that you applied more blood after testing began.
Error 2: The meter has detected an irregularity 
with the sample.
[1] The test strip may be partially lled; you should check 
the window of the test strip to conrm that it is full. [2] The 
sample may not be blood or control solution. [3] You may 
have entered the wrong calibration code. 
Press the RIGHT arrow button. The 
display now shows your lunch average. 
Press the RIGHT arrow button. The 
display now shows your dinner 
average. 
Press the RIGHT arrow button. The dis-
play now shows your bedtime average. 
Note: To return to the most recent test 
result, press CENTER button. 
[2] Viewing Individual Results 
Press and release the CENTER button. 
The display will show the most recent 
glucose test result with the time and 
date. Use the LEFT arrow button to 
view every test result, starting from 
the most recent and ending with the oldest.
Note: At any point, press CENTER button to return to 
the most recent test result.
Set the day (ashing) with the RIGHT or LEFT arrow 
buttons. Press the CENTER button to conrm and 
move on the year setting.
 
Set the year (ashing) with the RIGHT or LEFT arrow 
buttons. Press the CENTER button to conrm and 
continue on to set the Hypo Limit. 
This section covers the steps on how to view 
your:
– Most Recent Glucose Test Result
– 300 Past Glucose Test Results, with time and date
– Breakfast, Lunch, Dinner and Bedtime Averages
The WaveSense KeyNote Meter calculates averages 
of all the test results during breakfast, lunch, dinner 
and bedtime. Control solution, Hi and Lo test results, 
out-of-temperature-range results, and results without 
a valid date / time are not included in the averages. 
Averages are composed of results only within the 
last 14 days. Breakfast averages include glucose 
measurements between 4:00 AM and 10:00 AM, lunch 
averages are between 10:00 AM and 4:00 PM, dinner 
averages are between 4:00 PM and 10:00 PM, and 
bedtime averages are between 10:00 PM and 4:00 AM.
[1] Viewing Time-of-Day Averages
Press any button once when the meter 
is deactivated. The display shows the 
most recent glucose test result with 
the time and date. Press the RIGHT 
arrow button. The display now 
shows your breakfast average. 
[2] Enter Memory Option
When the MEM symbol appears, 
press the CENTER button to enter the 
Memory option. 
Note: Use the RIGHT or LEFT arrow buttons to scroll 
through the MENU Mode options.
[3] Viewing MEMORY Test Results
− View 14 Day Averages and Graphs: The display 
shows your 14 day numerical average. Press the RIGHT or 
LEFT arrow buttons to view your 14 day trend graph. 
You can move from the 14 
day trend graph to the 14 
day numerical average by 
pressing the RIGHT or LEFT 
arrow buttons.
− View 30 Day Averages and Graphs: Press the 
CENTER button to view your 30 day numerical average. 
This section covers the steps on how to view 
your:
– 14 Day Numerical Average and Trend Graph
– 30 Day Numerical Average and Trend Graph
– 90 Day Numerical Average and Trend Graph
– 14, 30 and 90 Day Averages Comparison Graph
The WaveSense KeyNote Meter calculates the averages 
from the last 14, 30 and 90 days, starting from the 
current time and date shown on the meter. Control 
solution, Hi and Lo test results, out-of-temperature-
range results, and results without a valid time / date 
are not included in the averages. 
IMPORTANT: Results, averages, and graphs 
stored in memory should only be used as a 
reference. Do not make treatment decisions 
based solely on stored results, averages, 
and graphs. Consult with your healthcare 
professional regarding treatment options.
[1] Enter MENU Mode
Press and hold any button for 2 seconds to enter the 
MENU mode.
30
90
30
90
14
 
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12 View 14, 30 and 90 Day Averages and Graphs
mg /dL
The number of glucose test results 
saved (within the time period) is 
displayed in the top right corner.
14
mg /dL
mg /dL
mg /dL
11 Time-of-Day Averages and Individual Results
Error Messages
The WaveSense KeyNote Blood Glucose Monitoring 
System has been designed to work accurately under 
most usual conditions. On rare occasions, the meter will 
display an error message instead of a glucose result. The 
WaveSense KeyNote system is able to detect specic 
problems which may allow you to determine the cause of 
the error without wasting valuable test strips. When you 
are presented with an error message, check for common 
problems that may explain the source of the error. 
CAUTION: In certain cases, the meter may return 
an error code or provide an inaccurate result if it is 
being used near electrical equipment, like a power 
generator or a computer monitor. 
Troubleshooting #2
[4] Setting Your Hyperglycemic Warning Alarm: 
WARNING: Your healthcare professional should 
recommend what your hyperglycemic limit is. 
The Hyperglycemic Warning Alarm alerts you when your 
glucose test results are above the hyperglycemic limit that 
you have set. The meter is pre-set to a hyperglycemic limit of 
240 mg/dL. Always consult your healthcare professional for 
your recommended target ranges. When your glucose test 
results are above your set hyperglycemic limit, the date, time 
and result will ash on the display.
Set the Hyperglycemic Limit ON or OFF 
with the RIGHT or LEFT arrow buttons. 
Your selection will be highlighted by the 
blinking of the symbol. Press CENTER 
button to conrm your selection.
Set the Hyperglycemic Limit (ashing) 
with the RIGHT or LEFT arrow buttons. 
Press CENTER button to conrm. This 
will bring you back to MENU Mode at 
the SET options.
ready to set the meter’s time.
Select a 12 or 24 hour clock format 
with the RIGHT or LEFT arrow buttons. 
The 12 hour clock display option is indicated by a 12H. 
The 24 hour clock display option is indicated by a 24H. 
Your selection will be highlighted by the blinking of 
the symbol. 
Press the CENTER button to conrm your selection and 
move on to the hour setting.
Set the hour (ashing) with the RIGHT or LEFT arrow 
buttons. Press the CENTER button to conrm and 
continue on to set the minute.
Set the minute (ashing) with the RIGHT or LEFT arrow 
buttons. Press the CENTER button to conrm and 
continue on to set the date.
[4] Setting Date: Set the month (ashing) with 
the RIGHT or LEFT arrow buttons. Press the CENTER 
button to conrm and continue on to the day 
setting.
14 Setting Time and Date
[4] Setting Backlight Option: You can enable 
or disable the backlight. The default setting for 
the backlight is enabled. The changed status of the 
backlight will be activated immediately.
Select the preferred setting with the 
RIGHT or LEFT arrow buttons. Press the 
CENTER button to conrm and continue 
on to set the Time Format and Time.
Note: Disabling the backlight in the SET menu also 
disables backlight for alarms.
13 Setting Meter Volume 
and Backlight
16 Setting Alarms
There are 6 alarms you can set to remind you 
when to test your glucose levels.
When alarms are activated: [1] If an 
alarm is set and the WaveSense KeyNote Meter 
is deactivated, the alarm will activate the meter. 
“AL1” thru “AL6” (depending which alarm is set) 
is displayed. The display backlight ashes, and 
the meter will beep repeatedly for 15 seconds. 
[2] You can turn the alarm OFF by pressing any 
button. [3] The alarms will not appear during 
Menu and Test Modes. If an alarm is set to sound 
or ash while using these modes, it will appear 
after the meter is deactivated.
CAUTION: Follow your healthcare 
professional’s recommendations on when 
and how often to test your glucose.
[1] Enter MENU Mode: When your meter is 
deactivated, press and hold any button for 2 
seconds to enter the MENU mode. 
[2] Enter Alarm Option: The MEM symbol 
appears. Press the RIGHT or LEFT arrow buttons 
:PM
:PM
until the alarm you want to set is 
displayed (AL1 to AL6). If this is your 
rst time setting an alarm, use AL1. 
Press CENTER to select an alarm 
to set.
[3] Turning Alarms ON or OFF: Press the 
RIGHT or LEFT arrow buttons to enable (ON) 
or disable (OFF) the alarm. The 
default setting is OFF. Conrm 
your selection by pressing CENTER 
button. Your selections will be 
highlighted by a blinking symbol.
[4] Setting Alarm Times: You 
can now set the time. First, set 
the ashing numbers (hour) with 
the RIGHT or LEFT arrow buttons. 
Accelerated change is possible by 
holding down the arrow buttons. 
Press CENTER to conrm and to 
move on to set the minute. 
Set (minute) with the RIGHT or 
LEFT arrow buttons. Press the 
CENTER button to conrm the 
alarm time and to move on to set 
the alarm volume. 
[5] Setting Alarm Volumes: There are 
three volume options. A silent alarm will only 
ash the meter’s screen. The 
default setting is “high”. Select 
your preferred setting with the 
RIGHT or LEFT arrow buttons. 
Conrm by pressing the CENTER 
button. This will bring you back 
to MENU Mode.
Note: The volume of an alarm will be aected by 
the meter’s volume setting, which can be changed 
in the meter’s settings (SET) option. If your meter is 
set to silent mode, then the alarm will not sound, 
regardless of the individual alarm setting. Also, if 
your meter is set to low volume mode, then an alarm 
set for high volume will default to low volume mode.
[6] Setting Multiple Alarms: To set other 
alarms, press the RIGHT or LEFT arrow buttons 
until the alarm you want to set (AL1 to AL6) 
is displayed. Follow the previous steps in this 
section 16, “Setting Alarms.”
:PM
:PM
[1] Enter MENU Mode: When your meter is 
deactivated, press and hold any button for 2 seconds to 
enter the MENU mode. 
[2] Enter SET Option: The MEM 
symbol will appear. Press the RIGHT 
arrow button until the SET symbol is 
displayed. Press the CENTER button.
[3] Setting Time: Press CENTER repeatedly until 
you see a screen with the message 12H or 24H, you are 
Hour: :PM
Year:
mg /dL
mg /dL 
[3] Setting Your Hypoglycemic Warning 
Alarm: Press CENTER repeatedly until you see the HYPO 
symbol in the top right corner of the screen. You are 
ready to set the Hypoglycemic Warning Alarm.
WARNING: Your healthcare professional should 
recommend what your hypoglycemic limit is.
The Hypoglycemic Warning Alarm alerts you when your 
glucose test results are below the hypoglycemic limit that 
you have set. The meter is pre-set to a hypoglycemic limit 
of 70 mg/dL. Always consult your healthcare professional 
for your recommended target ranges. When your glucose 
test results are below your set hypoglycemic limit, the date, 
time and result will ash on the display.
Set the Hypoglycemic Limit ON or OFF 
with the RIGHT or LEFT arrow buttons. 
Your selection will be highlighted 
by the blinking of the symbol. Press 
the CENTER button to conrm your 
selection.
Set the Hypoglycemic Limit (ashing) 
with the RIGHT or LEFT arrow buttons. 
Press CENTER button to conrm and 
continue on to set the Hyper Limit.
mg /dL
mg /dL
15 Setting Hypoglycemic 
and Hyperglycemic 
Warning Alarms
Minute: :PM
Month:
Day:
CAUTION: When the battery symbol appears, you 
should replace the batteries immediately. Only 
use CR2032 batteries.
Your WaveSense KeyNote Meter comes with two pre-
installed, CR2032, 3 volt, lithium batteries. If your batteries 
run low, the battery symbol ashes until you change the 
batteries. The backlight is disabled in all modes when the 
battery symbol is on. When changing batteries the current 
time and date settings will be reset. The time and date will 
automatically be set to 01-01 12:00. Correct time and date 
settings are needed to get correct averages. Removing the 
batteries does not aect the meter’s memory or previously 
stored user settings, such as those set in SET Options (e.g. 
calibration code, alarms, etc.). If a battery is installed 
incorrectly it will damage the other battery in the meter. If 
this happens discard both batteries.
Replacing the Batteries
[1] Open Battery Door: Make 
sure the meter is deactivated. Turn 
the meter so you are looking at the 
battery door. Press the battery door 
clip to the right to open. Remove the 
battery door. Be careful not to misplace the battery door.
[2] Remove and Install 1st Battery: To remove 
the used battery, use a non-metallic tool at point A to 
pop out the battery. Install the 
new battery with the positive 
(+) sign facing up towards you.
[3] Remove and Install 
2nd Battery: Repeat previous step 
for the 2nd battery.
[4] Close Battery Door: Angle 
the battery door back onto the 
meter. Swing down and press the 
door until it snaps gently into place. 
Make sure that the battery door is 
completely closed before using.
17 Batteries 
Used: New:
Troubleshooting Situation #2: The glucose test 
sequence does not start after applying the blood sample. 
[1] CAUSE: Defective test strip. ACTION: Repeat the test 
with a new WaveSense KeyNote Test Strip. If this does not 
work, call customer service.
[2] CAUSE: Sample applied after meter times out 
and deactivates. ACTION: Repeat the test using a new 
WaveSense KeyNote Test Strip. Wait until you see the 
blood and test strip symbols on the display screen before 
you apply the blood sample.
[3] CAUSE: Defective meter. ACTION: Call customer 
service.
high volume. (12)Low Volume: small bell indicates 
low volume. (13) Volume OFF: small bell with a 
line across it indicates mute. (14)14, 30 and 90 
Day Indicators: The appropriate number of days will 
appear when viewing graphical averages. (15) 1,2,3 
Countdown: The 1,2 and 3 symbols will appear during 
a test. (16)Graphing Area: Areas of the dot matrix 
will appear during a test and when displaying graphs.
About the WaveSense Lancing System
(1)Cocking Handle: Cocks the device so it is ready 
to lance. (2)Depth Adjustment Dial: Adjusts 
how deep the lancet will lance the skin. (3)Depth 
Indicator Window: Displays the depth setting of the 
lancing device. (4)Release Button: Fires the lancet. 
(5)Lancet: Lances the skin to produce a drop of 
blood. (6) Lancet Cap: Covers the lancet for safety. 
(7)Lancing Device Cap: Covers the lancet when in 
lancing device. Remove after inserting into the lancet 
holder cup. (8) Alternate Site Testing Cap: Used 
for obtaining a blood sample on the palm (at the base 
of the thumb) or forearm.
size, 0.5 μL of blood, about the size of a pinhead.
CAUTION: Discard used test strips properly.
IMPORTANT: Use WaveSense KeyNote Test Strips 
only once. Only use WaveSense KeyNote Test Strips 
with the WaveSense KeyNote System.
Important Test Strip Information:
[1] Store the WaveSense KeyNote Test Strip vial in a 
cool, dry place at 46 °F to 86 °F (8 °C to 30 °C). [2] Use 
WaveSense KeyNote Test Strips only within the system 
operating temperature range of 50 °F to 104 °F (10 °C to 
40 °C ). [3] Keep away from direct sunlight and heat. 
[4] Store your WaveSense KeyNote Test Strips in their 
original vial only; never store them in another vial, any 
other container or outside the vial. [5] After removing a 
WaveSense KeyNote Test Strip from the vial, immediately 
close the vial cap tightly. [6] With clean, dry hands you 
may gently handle the WaveSense KeyNote Test Strip 
when removing it from the vial or inserting it into the 
meter. [7] Do not use WaveSense KeyNote Test Strips 
beyond the expiration date or 90 days after rst opening 
the vial. This may cause inaccurate results. Write the 
discard date (90 days from the rst opening) on the 
test strip vial. [8] Do not bend, cut or alter WaveSense 
°F to 104 °F (10 °C to 40 °C ). (5)Code Symbol: Appears 
when displaying the code number of the test strip. (6) 
Ketone Symbol: Appears when your glucose test results 
are higher than 240 mg/dL. (7)Control Solution 
Symbol: Appears after you have performed a control 
solution test. (8)Units of Measurement: Results will 
be displayed in mg/dL.
(9)Apply Sample to Test Strip: The test strip symbol 
and ashing droplet symbol will signal you to apply 
sample to the test strip. (10)Sample Entering Test 
Strip: The three droplet symbols will appear within the 
test strip symbol when blood or control solution enters 
the test strip. (11)High Volume: large bell indicates 
10 About the WaveSense KeyNote System
Your WaveSense KeyNote System includes: 
- WaveSense KeyNote Blood Glucose Meter
- Two Pre-installed CR2032, 3 volt, Lithium Batteries
- Lancing Device with Cap
- Clear AST Lancing Device Cap
- 10 Sterile Lancets
- Compact Carrying Case
- Control Solution
- Owner’s Guide
About the WaveSense KeyNote Test Strip: 
With your WaveSense KeyNote System, you can test 
your blood glucose on your ngertips, palms (at the 
base of the thumb) and forearms. Testing with the 
WaveSense KeyNote System requires a small sample 
1
3
5
2
4
Ketone control 
code 
AM
:PM
mmgl/dL 8
3
4
5
7
1
6
2
1
2
3
30
90
14
11
14
10
9
16 15
12
13
3
1
2
7
5
4
6
8
KeyNote Test Strips. [9] Apply only fresh capillary blood 
or control solution to the sample area of the WaveSense 
KeyNote Test Strip.
Contact Bars: Insert 
this end, facing up, into 
the meter’s strip port. 
18 Important Health-
 Related Information
results. If you believe you are suering from severe 
dehydration, consult your healthcare professional 
immediately. [2] The ADA (American Diabetes 
Association) recommends the following target ranges 
for adults with Diabetes: Pre-Prandial Plasma Glucose 
90-130 mg/dL and Post-Prandial Plasma Glucose < 
180 mg/dL. Always consult your healthcare profes-
sional for your recommended target ranges. [3] 
Results below 70 mg/dL may mean low blood glucose 
levels (hypoglycemia). [4] Results over 240 mg/dL 
may mean high blood glucose levels (hyperglycemia). 
Checking ketones may be advisable. [5] If you get re-
sults below 70 mg/dL or above 240 mg/dL and do not 
have symptoms of hypoglycemia or hyperglycemia, 
repeat the test. If you have symptoms, or continue to 
get results that fall below 70 mg/dL or rise above 240 
mg/dL, follow your healthcare professional’s recom-
mendations. [6] If you are experiencing symptoms 
that are not consistent with your blood glucose test 
and you have followed all instructions described in 
the WaveSense KeyNote Owner’s Guide, follow your 
healthcare professional’s recommendations. [7] 
Patients undergoing oxygen therapy may receive 
inaccurate results. [8] Always follow your healthcare 
professional’s recommendations.
[1] Enter MENU Mode: When your meter is 
deactivated, press and hold any button for 2 seconds to 
enter the MENU mode. 
[2] Enter SET Option: The MEM symbol will appear. 
Press the RIGHT arrow button until the SET symbol is 
displayed. Press the CENTER button.
INDEX: (THIS SIDE)
 10 About the WaveSense 
 KeyNote System
11 Time-of-Day Averages and 
 Individual Results
12 View 14, 30 and 90 Day 
 Averages and Graphs
13 Setting Meter Volume 
 and Backlight
14 Setting Time and Date
15 Setting Hypoglycemic and 
 Hyperglycemic Warning 
 Alarms
16 Setting Alarms
17 Batteries
18 Important Health-Related 
 Information
Visual Fill Window: 
The window will turn 
red when enough blood 
has been applied or 
blue when enough 
control solution has 
been applied.
Sample Area: Apply 
blood or control solution 
to the edge of the test 
strip here.
One dot represents 50 mg/dL.
One dot represents 20 mg/dL.
:PM
Please Read the Following: [1] Severe dehydra-
tion and excessive water loss may yield inaccurate 
A
A
Meter Firmware ©2004-2008 AgaMatrix, Inc.
US and International Patents Pending. All rights 
reserved. All trademarks and copyrights are the 
property of their respective owners.
24-Hour 
Customer Service: 
+1 (866) 906 4197
In case of emergency, contact your healthcare 
professional or emergency response.