AgaMatrix JAZZ DoseCoach User manual

Dose Helper and
blood glucose meter
OWNER’S GUIDE

CAUTION: Please read all the instructions provided in this owner’s guide and practice the testing
procedures before using the JAZZ™ DoseCoach®Blood Glucose Meter. Self blood glucose monitoring
should be done under the guidance of a healthcare professional.
Customer Service: UK Careline number 0800 093 1812
www.agamatrix.co.uk
In case of emergency, contact your healthcare professional or emergency medical response.
Manufacturer:
AgaMatrix, Inc.
7C Raymond Avenue
Salem, NH 03079 USA
MDSS GmbH
Schiffgraben 41
30175 Hannover
Germany
©2019 AgaMatrix, Inc. All rights reserved. Device Firmware ©2015-2019 AgaMatrix, Inc. All trademarks
and/or copyrights are the property of their respective owners. WaveSense Jazz and the Jazz logo are
trademarks owned by AgaMatrix, Inc. DoseCoach®is a registered trademark of Sanofi. For patent
information, see www.agamatrix.com/patents.
Key features of JAZZ™ DoseCoach®:
• Dose Helper.
• Blood Glucose Meter.
• Tagging blood glucose readings.
• No coding required: The JAZZ™ DoseCoach®Blood Glucose Meter does not require a calibration
code. After inserting an AgaMatrix WaveSense JAZZ test strip, JAZZ™ DoseCoach®is ready to
measure your blood glucose.

1
Notes on your treatment plan
Ask your healthcare professional to help you fill out this page – use it to record
important information about your treatment plan. The information should also be
recorded on your Quick Reference Guide (included in the box).
Name:
Your starting dose:
Your usual dose time:
What to do in case of sick days, changes to diet or activity, travel or vacation:
Healthcare professional contact details:

Contents
2
Section 1. KEY INFORMATION ABOUT JAZZ™ DOSECOACH®7
Introduction 8
JAZZ™ DoseCoach®– key information 9
Key terms used in this owner’s guide 11
Icons and symbols used in this owner’s guide 13
Dose Helper – key information 16
Blood Glucose Meter – key information 21
Section 2. GETTING STARTED WITH JAZZ™ DOSECOACH®25
What comes in the box 26
Get to know JAZZ™ DoseCoach®28
The main menu 30
Getting started 31
Section 3. USING YOUR BLOOD GLUCOSE METER 39
Important safety information 40
Important health-related information 41
About the lancing device 43
About the AgaMatrix WaveSense JAZZ test strips 45
Getting the lancing device ready 46
Measure your blood glucose 50
Dispose of the lancet and the test strip 61
How to interpret the blood glucose reading screen 63
Tag times 68
Fasting check 69

Contents
3
Multiple fasting 70
Section 4. USING DOSE HELPER 71
Important safety information 72
Dose Helper general principles 74
How Dose Helper suggests insulin doses 76
Using Dose Helper for the first time 79
Normal use of Dose Helper 90
Getting dose suggestions again
(if a dose suggestion is not possible) 99
Section 5. REVIEWING YOUR HISTORY DATA 107
About your history data 108
Logbook 112
Fasting blood glucose (Fasting BG) 118
Averages 125
Standard day 127
Dose Helper history 129
Section 6. CHANGING THE JAZZ™ DOSECOACH®SETTINGS 133
Accessing the settings menu 134
The clock setting menu 136
Changing the Time or Date 137
Changing the time format 138
Changing the date format 138

Contents
4
Changing the usual tag times (fasting and meal times) 139
Changing your user icon 143
Changing the blood glucose (BG) limits 144
Changing the volume 145
Changing the language 145
Changing the dose reminder 146
Changing Dose Helper settings 147
Changing the usual dose time 148
Reviewing the “Fasting BG rules” 149
Reviewing the “Hypo rules” 150
Reviewing the user agreement 151
Turning Dose Helper off 152
Section 7. MAINTAINING YOUR JAZZ™ DOSECOACH®153
Performing a control solution test 154
Important disinfection procedures 161
Looking after JAZZ™ DoseCoach®167
Changing your JAZZ™ DoseCoach®batteries 168
Discarding your JAZZ™ DoseCoach®and batteries 170
Section 8. QUESTIONS AND ANSWERS ON JAZZ™ DOSECOACH®171
General questions and answers on JAZZ™ DoseCoach®172
Section 9. BLOOD GLUCOSE METER MESSAGES 175
Questions and answers on measuring your blood glucose 176

Contents
5
Blood Glucose Meter error messages 177
Questions and answers on tagging a blood glucose reading 184
“Seek guidance” messages and what to do 186
Section 10. QUESTIONS AND ANSWERS ON DOSE HELPER 187
General questions and answers on Dose Helper 188
Sick days, travel or vacation, changes in diet or activity 193
“Dose Helper unavailable” warnings 195
“More information needed” messages 197
“Dose suggestion not possible” warnings 198
“Seek guidance” warnings 205
“Dose Helper off” warnings 208
“Dose Helper interrupted” warning 211
“Back button unavailable” warning 212
Expiration warnings 213
At and out of fasting blood glucose target messages 215
Section 11. JAZZ™ DOSECOACH®SPECIFICATIONS 217
JAZZ™ DoseCoach®specifications 218
JAZZ™ DoseCoach®Performance Results 220
Symbols used on packaging 224

Contents
6
This page has been left blank on purpose.

Section 1 — Key information about JAZZ™ DoseCoach®
7
Section 1:
KEY INFORMATION
ABOUT JAZZ™
DOSECOACH®
This section gives you important safety information about
your JAZZ™ DoseCoach®.

Section 1 — Key information about JAZZ™ DoseCoach®
8
Introduction
This section gives you important safety information about your
JAZZ™ DoseCoach®.
It also gives you a summary of the key information that is
explained in more detail throughout this owner’s guide.
You should refer back to this section to remind yourself of
this key information, to find definitions of key terms, or for
descriptions of icons you will see on the screen.
If you are not sure where to find information, remember to use
the contents page at the beginning of the owner’s guide to help
you.

Section 1 — Key information about JAZZ™ DoseCoach®
9
JAZZ™ DoseCoach®– key information
Read all of the instructions in this owner’s guide before using your JAZZ™
DoseCoach®.
About JAZZ™ DoseCoach®
JAZZ™ DoseCoach®is for people with
Type 2 diabetes who take insulin
glargine once a day.
Your JAZZ™ DoseCoach®can help you
manage your diabetes in two ways:
• Dose Helper gives dose suggestions
to help you adjust how much insulin
glargine to take.
• Blood Glucose Meter lets you measure
your blood glucose and keep a record
of your blood glucose readings.
JAZZ™ DoseCoach®is for single
patient use only. Do not share JAZZ™
DoseCoach®with anyone else including
other members of your family.
Before you start using JAZZ™
DoseCoach®you must:
• Select a user icon so you know which
JAZZ™ DoseCoach®is yours.
Remember to check this icon each time
you turn JAZZ™ DoseCoach®on.
Your healthcare professional should also
write your name on the back of your
device.
• Set the correct time and date during
JAZZ™ DoseCoach®set up. This is
important for Dose Helper because it
can affect your usual fasting and dose
times.
>> See page 31 for selecting a user
icon and for setting the correct time and
date.

Section 1 — Key information about JAZZ™ DoseCoach®
10
How to care for and dispose of JAZZ™
DoseCoach®
• All parts of the kit are considered
‘biohazardous’. This means JAZZ™
DoseCoach®and the lancing device
can potentially transmit infectious
diseases, even after you have cleaned
and disinfected them.
>> See page 161 for how to clean and
disinfect JAZZ™ DoseCoach®and the
lancing device.
• Before you dispose of JAZZ™
DoseCoach®, make sure you remove
the batteries, including the coin cell
battery.
>> See page 168 for how to remove
the batteries.
Who to contact for help and further
information
• If you have any questions about your
treatment, contact your healthcare
professional.
>> See page 1 for your healthcare
professionals contact details.
• If you have any problems using
JAZZ™ DoseCoach®call customer
service on 0800 093 1812
Note: All values shown on the JAZZ™
DoseCoach®screen throughout this
owner’s guide are examples only. They
may not reflect your treatment plan.

Section 1 — Key information about JAZZ™ DoseCoach®
11
Key terms used in this owner’s guide
These pages contain some useful
definitions of terms that are used in the
owner’s guide.
• JAZZ™ DoseCoach®:this is the name
of the device.
• Blood Glucose Meter: the JAZZ™
DoseCoach®function that you use to
measure your blood glucose level.
• Dose Helper: the JAZZ™ DoseCoach®
function that provides insulin glargine
dose suggestions.
• (Usual) dose time: the time you are
meant to run Dose Helper to get dose
suggestions. Your doctor or nurse sets
this on your JAZZ™ DoseCoach®.
>> See page 148 for changing the
usual dose time.
• Lancet (needle): the lancet unit used
to lance (pierce) the skin.
• Strip port: the opening in the base of
your JAZZ™ DoseCoach®where you
insert your test strip.
• Strip vial: the container that the
AgaMatrix WaveSense JAZZ test strips
are kept in.
• Tag icon: a label or icon (small
picture) that you add to blood glucose
readings. This shows when you
measured your blood glucose.
• Blood glucose (BG): the level of
glucose in your blood.

Section 1 — Key information about JAZZ™ DoseCoach®
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• Fasting blood glucose reading:
fasting blood glucose is measured
after sleeping and before breakfast,
when you have not eaten or had a
drink containing sugar/glucose for at
least 8 hours.
• (Usual) fasting time: the time you
are supposed to measure your
fasting blood glucose each day. You
can adjust this time in the JAZZ™
DoseCoach®settings. It is important
that your usual fasting time is set
correctly so it matches your daily
routine.
• Hypoglycaemia (hypo): you might
get symptoms of hypoglycaemia if
your blood glucose is too low (below
3.9mmol/L).
The most common hypo symptoms
are: palpitations, sweating, hunger,
dizziness, tingling, blurred vision,
difficulty in thinking, faintness,
anxiety.
These symptoms may vary and you
may have other symptoms. Contact
your healthcare professional for more
details.
• Hyperglycaemia (hyper): you might
get symptoms of hyperglycaemia if
your blood glucose is too high (above
13.3mmol/L).

Section 1 — Key information about JAZZ™ DoseCoach®
13
Icons and symbols used in this owner’s guide
These pages contain descriptions of the blood glucose tag icons and other icons
you will see on the JAZZ™ DoseCoach®screen.
Blood glucose icons
Fasting tag.
Before meal tag.
After meal tag.
Before bedtime tag.
No tag.
Warning triangle (high or low
blood glucose reading).
Fasting blood glucose in target.
Insulin dose icons
Insulin dose recorded.
No dose suggestion given.
Unknown dose amount saved.
Multiple doses saved in one day.

Section 1 — Key information about JAZZ™ DoseCoach®
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Dose suggestion icons
Fasting blood glucose target
range.
Shooting star on the dose saved
screen. The number of filled
sections show the number
of pairs (dose + fasting blood
glucose) you have collected.
In fasting blood glucose target
star on the dose saved screen.
The star is filled when the most
recent pair (dose + fasting blood
glucose) has been collected.
History icons
Warning triangle (for low blood
glucose readings or reported
low blood glucose or hypo
symptoms).
Dose Helper.
Time.
Date.

Section 1 — Key information about JAZZ™ DoseCoach®
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Screen type icons
Question screen.
Information screen.
Warning screen.
Menu icons
History.
Settings.
Logbook.
Fasting blood glucose history.
Averages.
Advanced history menu.
Standard day.
Other icons
Battery icon showing the level of
power left in the batteries.

Section 1 — Key information about JAZZ™ DoseCoach®
16
Dose Helper – key information
About Dose Helper
• Dose Helper is a tool built in to JAZZ™
DoseCoach®.
• It helps you self-adjust your insulin
glargine doses by suggesting your
next dose. Dose Helper does this using
past information about your previous
doses and your fasting blood glucose
readings.
• Dose increases or decreases are
suggested in line with the treatment
plan set up by your doctor or nurse.
Dose Helper should be used as one
part of your self-titration treatment
program lead by your doctor or nurse.
>> See Section 4 for more information
on Dose Helper.
Only use Dose Helper to suggest
doses for the type of insulin your
doctor or nurse has activated it for.
You can check the type of insulin
Dose Helper can be used with in the
user agreement.
>> See page 151 for how to review
the user agreement.

Section 1 — Key information about JAZZ™ DoseCoach®
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Dose Helper works best if:
• You measure your fasting blood
glucose every day.
• You run Dose Helper and save the
amount of insulin glargine that you
take every day.
Your insulin doses have to be saved so
they can be used by Dose Helper
• Save every insulin dose you take,
whether suggested by Dose Helper or
not.
• If you do not save your doses, Dose
Helper might not be able to give
you a dose suggestion or it could be
incorrect.
• If you took any dose(s) in the last day
that you did not save in Dose Helper,
then you will be given the chance
to enter it when you next run Dose
Helper.
Always run Dose Helper before you
take a dose.
• Use Dose Helper to save all doses you
take.
Dose Helper needs at least three days
of dose and fasting blood glucose data
to give dose suggestions
• When you first use Dose Helper, you
will have to save your doses and
measure your fasting blood glucose
for at least three days before it can
start giving suggestions.
• Dose Helper will tell you if you need to
get more data.
>> See page 76 for how to get dose
suggestions.

Section 1 — Key information about JAZZ™ DoseCoach®
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What to do if you cannot get a dose
suggestion
• Dose Helper might not be able to give
you a dose suggestion if it does not
have enough information.
• Unless Dose Helper has turned off,
you can get dose suggestions once
you gather enough information. Dose
Helper will tell you what to do to get
enough information.
• You will have to save your doses
(in Dose Helper) and measure your
fasting blood glucose for at least
three days before Dose Helper can
start giving suggestions again.
>> See page 99 for getting dose
suggestions again.
You make the decision on what dose
you will take
• Dose Helper is a guide. It gives you a
suggested dose. It is not a substitute
for your judgement or for advice given
by your doctor or nurse. You must
make the final decision on what dose
you will take.
• This is because you know more about
your situation than Dose Helper does,
for example if you feel ill, if you are
planning travel or unusual activity, if
your doctor or nurse has given you
specific instructions, etc.
• Your doctor or nurse should explain
in which cases you should take a
different insulin dose, and other
actions you might need to take in
these cases.
• If you are not sure about what dose to
take, talk to your doctor or nurse.