AINSWORTH A620 User manual

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COPYRIGHT INFORMATION
COPYRIGHT INFORMATIONCOPYRIGHT INFORMATION
COPYRIGHT INFORMATION
Ain worth Game Technology Limited claim copyright on each page of thi document.
The right to reproduce, di tribute, di play and make derivative work from thi document, or any
portion thereof require approval from Ain worth Game Technology Limited.
For more information plea e contact:
Ain worth Game Technology Limited, ACN 068 516 665
10 Holker Street, Newington
Sydney, NSW 2127 Au tralia
Ph: [phone]
Fax: [phone]
Email: servicedepartmen[email protected]
servicedepartmen[email protected]servicedepartmen[email protected]
servicedepartmen[email protected]

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TABLE OF CONTENTS
TABLE OF CONTENTSTABLE OF CONTENTS
TABLE OF CONTENTS
COPYRIGHT INFORMATION ....................................................................................................... 2
TABLE OF CONTENTS ............................................................................................................... 3
INTRODUCTION .......................................................................................................................... 8
SERVICE MANUAL CONTENTS ................................................................................................. 9
Chapter 1 ...................................................................................................................................... 10
Phy ical Component /Ba ic Operation .................................................................................. 10
Cabinet Body A embly ........................................................................................................... 11
Dual 24” Monitor A embly ..................................................................................................... 12
Main Door A embly ................................................................................................................ 15
Coin Validator ........................................................................................................................... 16
Coin Diverter ............................................................................................................................. 16
Coin Chute A embly ............................................................................................................... 16
Chip Tray A embly .................................................................................................................. 16
Button Panel ............................................................................................................................. 16
Door Optic ............................................................................................................................... 16
Speaker ................................................................................................................................... 16
Belly Panel Door A embly ..................................................................................................... 17
Internal Component ............................................................................................................... 19
Note Validator A embly ......................................................................................................... 20
Note Validator ........................................................................................................................... 20
Note Stacker ............................................................................................................................. 21
Printer (If fitted) ........................................................................................................................ 22
Coin Hopper .............................................................................................................................. 23
Player Tracking Module Provi ion .......................................................................................... 24
Logic Cage A embly ............................................................................................................... 24
Mainboard A embly ............................................................................................................... 26
Mainboard ................................................................................................................................. 26
Backplane Board ...................................................................................................................... 27
Ba ic Operation ........................................................................................................................ 28
Power Up .................................................................................................................................. 28
Play Mode ................................................................................................................................. 28
Game Di play ............................................................................................................................ 28
Game Title ................................................................................................................................. 30
Win Table .................................................................................................................................. 30
Credit Window .......................................................................................................................... 30
Bet Window ............................................................................................................................... 30
Statu Di play ........................................................................................................................... 30
Win Window .............................................................................................................................. 30
Line Played ............................................................................................................................. 30
Game Reel .............................................................................................................................. 30

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Denomination Window ............................................................................................................. 31
Me age Panel ......................................................................................................................... 31
Game Rule .............................................................................................................................. 31
Specification ........................................................................................................................... 33
Phy ical ..................................................................................................................................... 33
Electrical ................................................................................................................................... 33
Environmental .......................................................................................................................... 34
Standard of Compliance ........................................................................................................ 34
Chapter 2 ...................................................................................................................................... 35
Machine In tallation/Conver ion .......................................................................................... 35
A620 Dimen ion ..................................................................................................................... 36
In pection ................................................................................................................................. 37
Exterior ..................................................................................................................................... 37
Interior ...................................................................................................................................... 37
A620 Mounting In truction ..................................................................................................... 38
Machine In tallation ................................................................................................................. 40
Touch Screen Configuration .................................................................................................... 42
Machine Model ......................................................................................................................... 43
Location Configuration ............................................................................................................ 44
Date and Time Configuration .................................................................................................. 45
Identification Configuration ..................................................................................................... 46
Game Package Configuration.................................................................................................. 47
Player Interface Configuration ................................................................................................ 48
Player Interface Configuration (Con’t) .................................................................................... 49
Coin Validator Configuration ................................................................................................... 50
Hopper Configuration .............................................................................................................. 51
Banknote Validator Configuration ........................................................................................... 52
Printer Configuration ............................................................................................................... 53
Ticket Information .................................................................................................................... 54
Ca hout Validation Mode ......................................................................................................... 55
Poll Category Configuration .................................................................................................... 56
Multi Ho t Configuration ......................................................................................................... 57
Multi Ho t Configuration (Con’t) ............................................................................................. 58
Ca hle Configuration ........................................................................................................... 59
Mi cellaneou Ho t Interface.................................................................................................. 60
Win Limit Configuration ......................................................................................................... 61
Progre ive ............................................................................................................................... 62
SAP Progre ive Level ........................................................................................................... 63
Hard Meter Configuration ...................................................................................................... 64
Tower Light Configuration ....................................................................................................... 65
Configuration Summary .......................................................................................................... 66
Performing a Game Conver ion .............................................................................................. 67

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Chapter 3 ...................................................................................................................................... 68
Technician Maintenance and Trouble hooting ...................................................................... 68
Sy tem Te t ............................................................................................................................ 69
Peripheral Te t ....................................................................................................................... 70
Hopper Te t .............................................................................................................................. 71
Hopper Te t (Con’t) .................................................................................................................. 72
Note Validator Te t .................................................................................................................. 75
Printer Te t ............................................................................................................................... 76
Touch creen Te t ..................................................................................................................... 77
Video Te t.................................................................................................................................. 78
Sound Te t ................................................................................................................................ 80
Available Sound ...................................................................................................................... 81
Door Statu Te t ....................................................................................................................... 82
Button Te t ............................................................................................................................... 83
Lamp Te t ................................................................................................................................. 84
PSD Verification ........................................................................................................................ 85
Re ource Diagno tic .............................................................................................................. 86
Current Machine State ............................................................................................................. 87
Machine State Hi tory .............................................................................................................. 88
General Maintenance ............................................................................................................... 89
Cleaning .................................................................................................................................... 89
Note Stacker and Validator ..................................................................................................... 89
Note Validator Jam Clearing ................................................................................................... 90
Note Validator Cleaning ........................................................................................................... 92
Button LED Replacement ........................................................................................................ 92
Circuit Breaker Re etting ........................................................................................................ 93
Coin Validator Replacement .................................................................................................... 94
Coin Validator Cleaning ........................................................................................................... 95
Monitor A embly .................................................................................................................... 96
Monitor Door Opening .............................................................................................................. 96
Monitor Adju tment ................................................................................................................. 98
OSD Menu Screen .................................................................................................................. 99
OSD Control Function .......................................................................................................... 100
Monitor Replacement ............................................................................................................ 101
Speaker Replacement ........................................................................................................... 104
Subwoofer Replacement ....................................................................................................... 105
Main Door Sub-A emblie ................................................................................................... 106
Main Door Opening ................................................................................................................ 106
Belly Panel Door A embly ................................................................................................... 107
Button Panel Replacement ................................................................................................... 109
Button Panel Replacement (Con’t) ....................................................................................... 110
Button Panel In tallation ....................................................................................................... 111
Coin Diverter Replacement ................................................................................................... 111
Coin Diverter In tallation ....................................................................................................... 112

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Hard Meter A embly Replacement. .................................................................................... 113
Changing the Artwork in the Belly Panel ............................................................................. 115
LED Light Panel Replacement .............................................................................................. 116
Internal Component Replacement ...................................................................................... 117
Coin Hopper Replacement .................................................................................................... 117
Note Validator Replacement ................................................................................................. 118
Note Validator Hou ing Replacement .................................................................................. 120
Note Validator Frame Replacement ..................................................................................... 124
Printer Replacement (If fitted) .............................................................................................. 125
Player Tracking Module Fitment ........................................................................................... 128
Power Supply Replacement .................................................................................................. 129
Fiber Optic Interface .............................................................................................................. 132
Logic Cage A embly ............................................................................................................. 133
Mainboard Replacement ....................................................................................................... 133
Backplane Board Replacement ............................................................................................ 134
Logic Cage and Backplane Board Replacement ................................................................. 136
Software A ertion Error ....................................................................................................... 138
Clear NVRAM .......................................................................................................................... 139
Error Me age ...................................................................................................................... 140
Trouble hooting ..................................................................................................................... 145
Note Validator Error Di play ................................................................................................. 146
Spare Part Li t ..................................................................................................................... 147
A620 Wiring Diagram ............................................................................................................. 155
Chapter 4 .................................................................................................................................... 156
Audit Mode ............................................................................................................................ 156
Re et / Audit Mode Switch ..................................................................................................... 157
Audit Mode .............................................................................................................................. 158
Audit Menu Page. ................................................................................................................... 158
Maintenance Menu ................................................................................................................. 159
Hopper Refill........................................................................................................................... 160
Hopper Refill (Con’t) .............................................................................................................. 161
Stacker Clear .......................................................................................................................... 162
Power Save ............................................................................................................................. 163
Meter ..................................................................................................................................... 164
Hi tory / Log Menu ............................................................................................................... 165
Game Replay ........................................................................................................................... 166
Game Meter .......................................................................................................................... 167
Cumulative Meter ................................................................................................................. 169
Gamble Hi tory ....................................................................................................................... 172
Progre ive Hit ..................................................................................................................... 172
Stati tic ................................................................................................................................. 173
Game Stati tic ...................................................................................................................... 174
Wager Categorie ................................................................................................................... 175

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Door Stati tic ........................................................................................................................ 176
Hi tory ..................................................................................................................................... 177
Monetary / Bonu ................................................................................................................... 178
Progre ive Hi tory ................................................................................................................ 179
Banknote Hi tory .................................................................................................................. 180
Note In ertion Summary ..................................................................................................... 180
Ticket Hi tory .......................................................................................................................... 181
Printed Ticket Hi tory ............................................................................................................ 181
Accepted Ticket Hi tory ......................................................................................................... 182
Event Log Main Menu............................................................................................................. 183
General Event Log .................................................................................................................. 184
Error Event Log ...................................................................................................................... 185
Acce Event Log ................................................................................................................... 186
Power Event Log .................................................................................................................... 187
BNA Event Log ....................................................................................................................... 188
Machine Fault ....................................................................................................................... 189
Configuration Mode ................................................................................................................ 190
Configuration Summary ........................................................................................................ 191
Machine Identification ............................................................................................................ 192
Game Configuration ............................................................................................................... 193
Peripheral Information ........................................................................................................ 194
Coin Validator ......................................................................................................................... 195
Bill Acceptor ........................................................................................................................... 196
Printer ..................................................................................................................................... 197
Hopper .................................................................................................................................... 198
Touch creen ........................................................................................................................... 199
Hard Meter ............................................................................................................................ 200
Tower Light ............................................................................................................................. 201
Di play Monitor ..................................................................................................................... 202
Networking ............................................................................................................................. 203
Poll Category .......................................................................................................................... 204
Multi Ho t ............................................................................................................................... 205
AFT Regi ter ........................................................................................................................... 206
Date and Time ........................................................................................................................ 207
Sound Sy tem Setup .............................................................................................................. 208
Progre ive Statu ................................................................................................................. 209
Progre ive Statu (Con’t) ..................................................................................................... 210
Game Play Option ................................................................................................................. 211
Ticket Configuration ............................................................................................................... 213
Venue Detail .......................................................................................................................... 214

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INTRODUCTION
INTRODUCTIONINTRODUCTION
INTRODUCTION
Thi Service Manual i intended for u e by the appropriate ervice per onnel ervicing the
approved EGM, which i identified on the cover page.
Any attempt by other than uitably qualified ervice per onnel to carry out additional ervicing
may re ult in injury to per onnel, damage to equipment and voiding of the warranty. Such action
may al o contravene juri dictional regulation .
Thi product complie with CAN ICES
CAN ICESCAN ICES
CAN ICES-
--
-3 (A)/NMB
3 (A)/NMB3 (A)/NMB
3 (A)/NMB-
--
-3 (A)
3 (A)3 (A)
3 (A)
Warning:
Warning:Warning:
Warning:
This machine weighs 120 kilograms and is
This machine weighs 120 kilograms and is This machine weighs 120 kilograms and is
This machine weighs 120 kilograms and is top heavy.
top heavy.top heavy.
top heavy.
Exercise extreme care transporting, removing or installing the machine or
Exercise extreme care transporting, removing or installing the machine or Exercise extreme care transporting, removing or installing the machine or
Exercise extreme care transporting, removing or installing the machine or
personal inj ry may res lt.
personal inj ry may res lt.personal inj ry may res lt.
personal inj ry may res lt.
The ven e is responsible for providing a bench of s fficient strength and
The ven e is responsible for providing a bench of s fficient strength and The ven e is responsible for providing a bench of s fficient strength and
The ven e is responsible for providing a bench of s fficient strength and
stability to safely mo nt and anchor the machine.
stability to safely mo nt and anchor the machine.stability to safely mo nt and anchor the machine.
stability to safely mo nt and anchor the machine.
Ens re that the ben
Ens re that the benEns re that the ben
Ens re that the bench provided can s pport the weight and will not allow the
ch provided can s pport the weight and will not allow the ch provided can s pport the weight and will not allow the
ch provided can s pport the weight and will not allow the
machine to topple if people fall against it.
machine to topple if people fall against it.machine to topple if people fall against it.
machine to topple if people fall against it.
D ring installation, ens re that the machine is sec rely mo nted on its base so
D ring installation, ens re that the machine is sec rely mo nted on its base so D ring installation, ens re that the machine is sec rely mo nted on its base so
D ring installation, ens re that the machine is sec rely mo nted on its base so
that it cannot topple when ro ting the wiring in the machine.
that it cannot topple when ro ting the wiring in the machine.that it cannot topple when ro ting the wiring in the machine.
that it cannot topple when ro ting the wiring in the machine.

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SERVICE MANUAL
SERVICE MANUALSERVICE MANUAL
SERVICE MANUAL C
CC
CONTENTS
ONTENTSONTENTS
ONTENTS
Chapter 1
Chapter 1Chapter 1
Chapter 1
Physical Components/Basic Operation
Physical Components/Basic OperationPhysical Components/Basic Operation
Physical Components/Basic Operation
Thi chapter cover the component and ba ic operation of the EGM and al o include
pecification of the approved EGM relating to weight, phy ical ize, environmental operating
envelope, ba ic operation and functional de cription.
Chapter 2
Chapter 2Chapter 2
Chapter 2
Machine Installation/Conversions
Machine Installation/ConversionsMachine Installation/Conversions
Machine Installation/Conversions
The In tallation/Conver ion chapter contain the nece ary information to phy ically etup the
machine during initial in tallation and al o when performing a game conver ion.
Chapter 3
Chapter 3Chapter 3
Chapter 3
Technician Maintenance and Tro bleshooting
Technician Maintenance and Tro bleshootingTechnician Maintenance and Tro bleshooting
Technician Maintenance and Tro bleshooting
Thi chapter provide qualified ervice per onnel with information required to perform variou
diagno tic te t on the machine and trouble hooting information.
Chapter 4
Chapter 4Chapter 4
Chapter 4
A dit Modes
A dit ModesA dit Modes
A dit Modes
The Audit Mode chapter include information about the variou page of the Audit Mode and how
to u e them. Thi doe not include the Te t Mode which i de cribed in the Technician Maintenance
and Trouble hooting chapter.

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Chapter 1
Chapter 1Chapter 1
Chapter 1
Physical Components/Basic Operation
Physical Components/Basic OperationPhysical Components/Basic Operation
Physical Components/Basic Operation

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Cabinet Body Assembly
Cabinet Body AssemblyCabinet Body Assembly
Cabinet Body Assembly
The cabinet body a embly con i t of four major a emblie : the main cabinet a embly, the
main door, the belly door a embly and the monitor door a embly.
There are three lock a emblie mounted on the right ide of the cabinet. The front lock (belly door
lock) ecure the belly door. A large button at the ide of the door a embly (Ju t below the lock
it elf) once depre ed open the belly door for acce to the bill acceptor ca hbox door; the middle
door lock (main door lock) ecure the main door locking bar. A knurled lever (main door relea e)
protruding from the right ide of the machine below thi lock open the main door. The rear lock i
a witch (credit re et / audit mode witch) that enable the operator to perform credit re et and
audit mode function .
Dual 24” LCD
Monitor Door
A embly.
Player
Tracking
Module.
Coin
Entry.
Re et/Audit
Switch.
Ticket
Printer
Exit Point.
Belly
Panel
Door and
Artwork.
Chip Tray.
Main Door
Lock and
Door
Relea e
Lever.
Note Validator
and Bezel.

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D al
D al D al
D al 24
2424
24”
” ”
” Monitor
MonitorMonitor
Monitor A
AA
Assembly
ssemblyssembly
ssembly
The main monitor a embly compri e of a combined monitor door and dual 24” LCD a embly. To
acce the LCD monitor and the monitor control panel it i required to open the combined
monitor door a embly fir t.
Note:
Note:Note:
Note: The monitor door a embly can only be opened if the main door i open.
Open the main door by rotating the main door lock clockwi e and rai ing the main door relea e
knurled lever.
Once the main door i open there i a pla tic knob (monitor door relea e) on the R/H ide of the bill
acceptor head; lift thi to unlock and open the dual 24” LCD monitor door a embly.
Monitor A embly.
Dual 24” LCD
Monitor
A emblie .
Combined
Monitor
Door
A embly.

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Monitor Door Relea e.
Monitor Door Opened.
Lift Knob
to Unlock
Monitor
Door.
MEI Bill
Acceptor.
Power and DVI
Connection .
Power LED on
Monitor Control
Panel.

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Monitor Control .
Note:
Note:Note:
Note: The monitor control panel i located at the rear of the LCD a embly on the bottom left hand
ide and ha an LED to how power i applied to the monitor.
Monitor Control label.
Monitor
Control
Panel.
Power LED
(Turned Off).

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Main Door Assemb
Main Door AssembMain Door Assemb
Main Door Assembly
lyly
ly
The main door i ituated at the front of the cabinet body and include the belly door a embly, the
coin validator and chute mechani m, the chip tray, the player tracking module (where fitted) and
the peaker .
To open the main door, rotate the main door lock clockwi e and rai e the main door relea e.
Player Tracking
Module / Light
Panel
A embly.
Bill
Acceptor
Bezel.
Speaker .
Coin
Diverter.
Chip Tray.
Coin Chute
A embly.
Coin
Validator.
Coin In.
Printer
Bezel.
Door Optic
Emitter.

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Coin Validator
Coin ValidatorCoin Validator
Coin Validator
The coin validator examine coin in erted through the coin entry bezel and accept or reject the
coin( ). Accepted coin go to the coin diverter, rejected coin are returned through the coin reject
chute.
Coin Diverter
Coin DiverterCoin Diverter
Coin Diverter
The oftware determine where coin will be depo ited. Thi i done by witching the diverter to
depo it coin to either the hopper or the ca h box. The diverter a embly include an optic device
to confirm correct operation of the diverter.
Coin Ch te Assembly
Coin Ch te Assembly Coin Ch te Assembly
Coin Ch te Assembly
The coin chute a embly i a pla tic a embly that guide coin from the coin validator to the coin
hopper, chip tray or ca h box.
Chip Tray Assembly
Chip Tray Assembly Chip Tray Assembly
Chip Tray Assembly
The chip tray receive reject coin or paid-out coin from the hopper. The chip tray al o erve a a
torage area for coin to be played.
B tton Panel
B tton PanelB tton Panel
B tton Panel
The button panel con i t of illuminated pu h button that the player u e to interact with the
EGM. The button al o allow the operator and ervice technician to carry out te ting and audit
function on the machine. The button can be replaced individually, or the button may have LED’
or micro witche replaced without the need to replace the entire button.
Door Optics
Door OpticsDoor Optics
Door Optics
The door optic con i t of one door mounted optic and one cabinet mounted optic; with the two
in talled optic the EGM oftware can detect if the main door i open, clo ed or mi aligned.
Speakers
SpeakersSpeakers
Speakers
The peaker are located on the door a embly and upply ound to the player and venue taff
alike.

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Belly Panel Doo
Belly Panel DooBelly Panel Doo
Belly Panel Door Assembly
r Assemblyr Assembly
r Assembly
The belly panel door i ituated at the front of the main door and include the button panel
a embly, the belly panel artwork and LED belly panel lighting. The belly panel a embly i al o
u ed to acce the BACC tacker a embly during ca h clearance by venue taff. To open the
belly door rotate the belly door lock and pre the belly panel door relea e button.
Belly Panel Door
Lock.
Belly Panel
Door Relea e
Button.
Belly Panel
Door Opening.

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Belly Panel Door Assembly (Con’t)
Belly Panel Door Assembly (Con’t)Belly Panel Door Assembly (Con’t)
Belly Panel Door Assembly (Con’t)
Belly Panel Door Open.
Button
Panel and
LED
Backlight
Connector
Harne .
Acce to
Stacker
Door
through
Belly Panel
Door.
Ga trut on
Belly Panel Door.
Button Panel.
Belly Door
Open
Detection
Switch.

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Internal Components
Internal Components Internal Components
Internal Components
Machine Internal Component
2 x 24” LCD
Monitor
A emblie .
Hard
Meter
A embly.
Logic
Cage
A embly.
Player
Tracking
Blank /
Light
Panel
A embly.
Power
Supply.
Bill Validator &
Stacker
A embly.
Ca hbox
Chute.
Thermal
Ticket
Printer.
Power
Switch.
Cyclone
210
Hopper
mount.

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Note Validator Assembly
Note Validator Assembly Note Validator Assembly
Note Validator Assembly
Note Validator
Note Validator
Note Validator Note Validator
Note Validator
The note validator receive note that are entered through the note bezel and accept or reject
note by te ting them. If the note validator reject a note, the note return to the player through the
note validator bezel. If the note validator accept the note, it add the value of the note in credit to
the credit meter, and the note i guided into the note tacker for torage.
Note:
Note:Note:
Note: The note validator head can be eparated on a pivot to provide acce to clear minor note
jam clearance .
Note
Validator.
Note
Stacker
and
Hou ing.
Note Validator
Diagno tic
LED’ .
Note
Validator
locking
lever.
Note Door
Security
Lock.