AirLive EPHONE-2000S User manual

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User’sManual
ePhone-2000S
Wired IP Phone

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AirLive ePhone-2000S
<English Version>
CONTENTS
I. Airlive ePhone-2000S Diagram...................................................................................................1
1. Front View ..................................................................................................................................1
2. Rear View ...................................................................................................................................1
3. Back View ...................................................................................................................................1
II. Key Definition...........................................................................................................................2
III. Basic Configuration ................................................................................................................. 4
1. How to activate 『 Main Menu 』 ?............................................................................................4
2. Network Settings ........................................................................................................................4
(1) DHCP ............................................................................................................................. 4
(2) Static IP Environment（Fixed IP）............................................................................... 4
(3) PPPoE ............................................................................................................................ 4
3. SIP Service .................................................................................................................................5
IV. Phone Calls ............................................................................................................................... 7
1. How to dial out?.......................................................................................................................7
2. Dialing Method ..........................................................................................................................7
(1) Address book..................................................................................................................7
(2) Call History....................................................................................................................8
(3) ENUM Dialing...............................................................................................................8
(4) Intra-Domain Dialing..................................................................................................... 8
(5) Contact Dialing ..............................................................................................................8
(6) IP Dialing .......................................................................................................................8
(7) LAN Dialing ..................................................................................................................8
3. Add, Search, Delete and Modify Address Book.......................................................................... 9
(1) Add new address ............................................................................................................ 9
(2) Search.............................................................................................................................9
(3) Delete .............................................................................................................................9
(4) Modify............................................................................................................................ 9
4. Speed Dial.................................................................................................................................. 9
(1) Add speed dial number ................................................................................................10

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(2) Remove a specific speed dial entry..............................................................................10
(3) Speed Dial....................................................................................................................10
5. Call Screen ...............................................................................................................................10
(1) How to activate and deactivate call screen?........................................................................ 10
(2) List and Revoke Screened Numbers ..................................................................................... 10
V. Call Forward ..............................................................................................................................10
1. Set up forwarding number........................................................................................................11
2. Enable Call Forwarding Features ........................................................................................... 11
(1) All Calls Forward (Unconditionally Forward)............................................................. 11
(2) Busy Forward............................................................................................................... 11
(3) No Answer Forward ..................................................................................................... 11
3. Do Not Disturb (DND)..............................................................................................................12
VI. Phone Settings ........................................................................................................................13
1. Password:.................................................................................................................................13
2. DSS features............................................................................................................................. 13
3. Date/Time ................................................................................................................................. 14
4. Ringer.......................................................................................................................................14
5. Lock..........................................................................................................................................14
VII. NAT and Firewall................................................................................................................... 14
1. To determine whether you resides on public internet or local area network........................... 14
2. Public Internet Configuration..................................................................................................15
3. LAN Configuration to Traverse NAT/Firewall......................................................................... 15
3. Option-1: Contact your network administrator to configure your NAT/Firewall route. ......... 15
4. Option-2 Activate STUN ..........................................................................................................16
(1) To determine whether you are currently NATed or behind a firewall.......................... 17
(2) Activate STUN Mode .................................................................................................. 17
VIII. Specify CODEC..................................................................................................................17
IX. Advanced Call Processing .....................................................................................................18
1. Mute .........................................................................................................................................18
2. Hold and Retrieve .................................................................................................................... 18

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3. Handset, Speaker-phone, Ear-phone and Loud-speaker (Open-listening).............................. 18
4. Transfer .................................................................................................................................... 19
(1) Consultative transfer ........................................................................................................19
(2) Blind Transfer .................................................................................................................. 19
5. Conference ...............................................................................................................................20
(1) When you have set up two connected calls......................................................................20
(2) When you have only one connected call..........................................................................20
6. Auto Answer .............................................................................................................................21
(1) Server-side invoked auto-answer for urgent calls: ................................................................. 21
(2) Phone-set locally configured to auto-answer all incoming calls unconditionally. ................. 21
(3) Auto-Answer incoming calls arrive on specific registered SIP address-of-records............... 22

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I. Airlive ePhone-2000S Diagram
1. Front View
2. Rear View
3. Back View
10/100 RJ-45 Ethernet
Port (to PC)
10/100 RJ-45 Ethernet
Port (to LAN)
Power jack
Reset
Ear-phone Jack
(RJ-11)
Handset Jack
(RJ-11)
Wall Mount
2x16 LCD
Microphone
Handset
Speaker
Keypad

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II. Key Definition
【Name】：Functions in Call Mode | Functions in Menu Mode
【A/B Channel】：Call lines (2 concurrent calls at most) / Review the calling information on this
channel during conversation.
【Service Realm】：Display the registration status of each active service domain on idle; switch
target service domain (ISP) while making calls.
【Reject】：Reject incoming waiting calls
【MWI】：Message Waiting Indication, MWI: Access to voice mail system.
【MUTE】： Mute | Delete character
【FUNC】：Menu | Return to upper level submenu
【SPK】：Hands-free | Exit menu
【HOLD】：Hold | Confirm, Save
【SPD】：Speed Dial
【REDIAL】：Redial the last dialed number.
【Flash】：Take back transferring calls/Exit Conference mode
【XFER】：Transfer
【＋】：Volume UP (Ringer, headset, handset, speaker) | Next item 、 Move cursor to right
【－】：Volume Down (Ringer, headset, handset, speaker) | Previous item 、 Move cursor to left
FUNC
MUTE
SPK/Hands-free
HOLD
SPD
XFER
REDIAL
MWI
Volume【−,＋】
A/B Channel
Reject
FLASH
Service Realm

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【Registration】：Re-register. The LED indicates the registration status of each active service
domain:
Green LED On: Successfully register to all activated service domains.
Red LED On: At least one activated service domain could not be registered.
Green LED Flashes: Registration is in progress. Note, IP SIP Phone will regularly refresh
SIP Address-of-Record registration as necessary.
Red LED Flashes: None of those activated service domains can be successfully registered.
LED is off: Users explicitly logs out all SIP service and goes off-line ‘till user presses the
【Registration】key again to go on-line (re-register to all SIP service).
【Auto-redial】：Auto-redial the last dialed number ‘till connected (ringing). This feature can be
activated when busy tone is heard or as a shorthand of【Redial】+【Auto-redial】.
Once activated, the corresponding LED will be on.
【DND】：Do Not Disturb (red LED indicates on)
【Forward】：Forward incoming waiting calls
【URL】：Use keypad to enter alphabets and numbers (red LED on).
【Address Book】：Access to address book (search an entry or list all entries).
【Call History】：Missed calls/Received calls/Dialed Number. If the red LED is flashing, it indicates
there are unread records of missed calls.
【Conference】：3-party local conferencing
Conference
Call History
DND
Forward
Auto-redial Address Book
Registration URL

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III. Basic Configuration
1. How to activate 『Main Menu』?
1.Press 【FUNC】+ 【#】to configure via keypad。
2.After configuring the IP and network mask of your terminal, you may point any modern web
browser from you PC to configure it by HTTP. The default login password for both
privileged and user-level account is “0000”.
3.TELNETinto the phone on TCP port 23. The login password is same as phone lock
password, which default is “0000”.
4.Initially, your phone can only be configured via keypad since it bears no valid IP yet. After
finishing configuring your network, you can use either a web browser (HTTP port 80) or a
TELNETclient (TCP port 23) to configure your phone.
2. Network Settings
Please go to 『Main Menu』=>【6.Network】/【1.General】to configure your phone based
on your network environment: DHCP, static IP or PPPoE.
(1) DHCP
zPick【1.Mode】/【1.DHCP】
zDisable【4.Use Static DNS】by choosing 【2.DHCP】
1. If you want to assign a different domain name server instead of using those
obtained by DHCP, you should choose【1.Static DNS】and set the IP of your
specific DNS into 【6.Network】/【1.General】/【5.Static DNS】, such as “1.Primary
DNS” = 192.168.3.254*
(2) Static IP Environment（Fixed IP）
zPick【1.Mode】/【2.Static Assign】
zGo to【2.Static Settings】, and enter your network configurations based on your ISP.
For example:
1. Host IP = 210.201.210.132*
2. Network mask = 255.255.255.0*
3. Gateway IP = 210.201.210.128*
zEnable【4.Use Static DNS】by choosing 【1.Static DNS】
zAssign【5.Static DNS】, such as: “1.Primary DNS = 168.95.1.1*”
(3) PPPoE
zPick【1.Mode】/【1.DHCP】
zGo to【3.PPPoE Settings】and enter your PPPoE authentication information, such as:
1. Login ID = MyPPPoEAccount*

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2. Password = PPPoEDialupPassword*
3. Service Name = Optional, some ISPs may require it.
【*】Value should be adjusted to your real network environment
Note: if you reside on a LAN without gateway, you should specify the gateway IP as “0.0.0.0”
rather than assigning a non-existent or an invalid IP.
3. SIP Service
(1) Let’s assume that you have obtained the following information from your SIP ISP:
zAccount: Michael
zPassword: secret
zSIP AoR: [email protected]
zSIP Proxy/Registrar Server: sip.SIP.com, which serves on UDP port 5060
(2) Point web browser to your terminal and enter the following information on 『2.SIP
Settings』/『1st Domain』page.
(3) Alternatively, you may configure it via either keypad or TELNET by going to『Main

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Menu』=>『6.Network』/『2.SIP settings』/『2.Service domain』/『1.1st Realm』
zActivation: Enabled
zAuthentication: Note: please remember to check for ending blanks and spaces;
if you erroneously input the ending spaces, the whole string (including
ending spaces) will be treated as your password without trim).
1. Server login: Michael
2. Server passwd: secret
zAddress of record:
1. Display Name: Michael Jr. (Could be any combination of alphabets and numbers)
2. Protocol: sip
3. Sip:[email protected]
zProxy server:
1. Configuration: 2.Use default
2. Default proxy:
1. Proxy FQDN: sip.SIP.com
2. Transport: 1.UDP (or 3.TCP and UDP)
3. UDP port: 5060 （SIP proxy listening UDP port of your ISP.）
4. TCP port: 5060 (leave default intact)
zRegistrar
1. Configuration: 1.Same as proxy
2. Registrar svr: leave default intact since the registrar and proxy server provided by
your ISP are the same
(4) If you have applied for more than one service domains, please repeat step (1) and (2) until
all active domains are properly configured. IP SIP Phone supports three different active
service domains at most.
(5) Press 【SPK】to exit the configuration menu and the system will try to register to those
activated SIP domains. The flashing green LED of 【Registration】key indicates that the
registration is undergoing. Once the green LED stops flashing, you could know the
registration result by the LED:
Green LED On: Successfully register to all activated service domains.
Red LED On: At least one activated service domain could not be registered.
Green LED Flashes: Registration is in progress. Note, IP SIP Phone will regularly
refresh its SIP AoR registration as necessary.
Red LED Flashes: None of those activated service domains can be successfully
registered.
LED is off: Users explicitly logs out all SIP service and goes off-line ‘till user presses
the 【Registration】key again to go on-line (re-register to all SIP service).
Or press【Service Realm】to show registration status of each active service domain: