Airwallet PRO200 User manual

INSTALLATION GUIDE
Airwallet PRO200
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Installation Guide
Airwallet PRO200

Installation Guide
Airwallet PRO200
Contents
I.Getting Started 4
Parts in the Package 5
Additional Parts 6
Ports on Your Airwallet PRO 7
Airwallet PRO Status Lights 8
The Airwallet PRO Network 9
II.Installing the Airwallet PRO 10
System Requirements 10
Step One 10
Step Two 11
Step Three 12
Step Four 16
III.Circuit Schematic 17
IV.Tips and Troubleshooting 18
The best location for the Airwallet PRO 18
Problems and Solutions 19
V.Learning More, Service and Support 21
VI.SpecicationsandSafety 22
VII.RegulatoryComplianceInformation 25
Declaration of Conformity 25
Disposal and Recycling Information 27

4Airwallet PRO200
Installation Guide
I. Getting Started
Airwallet PRO is the easiest product to upgrade your shared
laundry or unmanned service to mobile payment. With Bluetooth
4.2 the Airwallet PRO is compatible with both iOS and Android
smartphones and tablets. When you install your Airwallet PRO
ensure that it has been set up on the Airwallet Dashboard.
If you have not set up the device beforehand you will not be able
to test the installation when you are done. To set up your Airwallet
PRO locate the serial number on the back of the product. The
serial number can be entered under ‘My locations’ in the Airwallet
Dashboard.
The Airwallet PRO relies on the user’s smartphone connection
to either Wi-Fi or the mobile network, to receive the settings
from the Airwallet Dashboard. Make sure your users have a stable
connection at the location you want to install your Airwallet PRO.

5
Airwallet PRO200
Installation Guide
Airwallet PRO
Back of the box
Cable length 90 cm.
230V AC power supply
Serial number
Parts in the Package

6Airwallet PRO200
Installation Guide
Locking pin
2 x adhesive foils
Can be mounted with screws or adhesive foil (screws not included)
HolderAdapter
Wall Attachment
Purchased separately
Additional Parts
Sticker
5 step guide
News poster
Get Started Package
Only included when bought directly from Airwallet

Ports on Your Airwallet PRO
Airwallet PRO has 10 internally ports where six of them has been
wired out in the installation cable:
Detailed installation steps can be found on page 12. The schematic of
the Airwallet PRO can be found on page 15.
5 step guide
7
Airwallet PRO200
Installation Guide
Wire
Number
Internal Port
Number Name
No. 1
Black 9 AC 1 - Power supply
No. 2
Black 10 AC 2 - Power supply
No. 3
Black 2 Input start signal - COM
No. 4
Black 3 Output start signal - NO
No. 5
Black 6(Optional) AC input machine
feedback
No. 6
Black 5(Optional) DC input machine
feedback

8Airwallet PRO200
Installation Guide
• As standard, the Airwallet PRO is wired out with a no-voltage
relay normally open (NO), to send start signals to the machine. If
the installation requires a normally closed (NC) relay the Airwallet
PRO can be opened and the wire can be moved from the NO
terminal to the NC terminal.
• To reset the Airwallet PRO disconnect the power source for
15 seconds. If you want to change or delete information about
the device, such as name, price, start signal or feedback type
go to the Airwallet Dashboard and nd the product under “Your
Locations”.
Airwallet PRO Status Lights
The following table describes the Airwallet PRO status light
sequences and what they indicate. The status lights are
located inside the Airwallet PRO, and should only be used when
troubleshooting the installation. The status lights are mounted on
the printed circuit board at the opposite end of the Airwallet logo.
Light Status/Description
Off Airwallet PRO is unplugged
One solid green, one off Airwallet PRO is on and working
properly
Two solid green Airwallet PRO is starting up. This
process will take 15 seconds.
One solid green, one shortly ashing
(<1 sec.)
Airwallet PRO is receiving data from
the Airwallet App

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Airwallet PRO200
Installation Guide
The Airwallet PRO Network
The following illustration shows an Airwallet PRO connected to a
commercial laundry machine. The machine supplies the Airwallet
PRO with power and the Airwallet PRO can send start signals and
measure feedback when the user has paid.
The Airwallet PRO is connected to the Airwallet Dashboard that
stores information about all devices in the Airwallet network. The
Airwallet PRO receives information from the Airwallet Dashboard
through the user’s Internet connection via Wi-Fi or mobile
communication. The Airwallet PRO connects to the user’s phone
with Bluetooth 4.2. All phones with iOS or Android compatible with
the Bluetooth 4.2 technology can be used on the Airwallet network.
See the next chapter, “Installing the Airwallet PRO” to nd out how
to set up the Airwallet PRO on your machine.
Dashboard Airwallet App
Airwallet PRO
Washer
Wi-Fi or
cellular network
Bluetooth
4.2

10 Airwallet PRO200
Installation Guide
II.Installing the Airwallet PRO
SystemRequirements
The Airwallet PRO can be installed on standard industrial and
commercial laundry machines or other products controlled by low
current signals. If you have a special machine type and are in doubt
whether the Airwallet PRO will t your needs do not hesitate to
contact us at [e-mail].
• To install the Airwallet PRO you need tools to gain access to the
position on the machine where payment systems are installed
according to the product manual.
Step One
Disconnect the power to the machine and locate the wiring diagram
of the product, in which you are installing Airwallet.
• The diagram is often placed in the top section inside of
commercial laundry machine
• If you cannot locate the wiring diagram, nd it online by
searching for the model number

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Airwallet PRO200
Installation Guide
Step Two
Locate the payment wiring terminals on the product
• Carefully read the specications of the available payment wiring
terminals
• Check if the product is compatible with the Airwallet PRO (The
Airwallet terminal specication table can be found on page 12)
• If the product is compatible with the Airwallet PRO the
installation can be continued. Do not install the Airwallet PRO on
your product, if the devices are not compatible. This can lead to
short-circuiting the Airwallet PRO or the product.

Step Three
Installing the Airwallet PRO
See the table below for wire specications. The schematic for the product can be found on page 17.
Wire
Number
Internal
Port
Number
Name Description
No. 1
Black 9AC 1
- Power supply
100-240VAC - NB: If the machine is
installed with feedback, this port has
to be same polarity as the AC machine
feedback. Eg. if the AC machine
feedback input is phase, the phase has
to be installed on AC 1.
No. 2
Black 10 AC 2
- Power supply 100-240VAC
No. 3
Black 2Input start signal
- COM
Supply start signal.
Max. 220 VDC; Max. 250 VAC;
Max. 60W
No. 4
Black 3Output start
signal - NO For high start signal.
No. 5
Black 6
(Optional) AC
input machine
feedback*
The AC input has to be within the
100-240VAC range.
No. 6
Black 5
(Optional) DC
input machine
feedback*
The DC input has to be within the
24VDC +- 2.4V
Not wired
out 7Output 24V DC
supply For 24V DC circuit.
Not wired
out 4 Input GND For 24V DC circuit as GND reference.
Not wired
out 1Output start
signal - NC For low start signal.
*Feedback options: High in use, low in use, end of cycle signal. Options are chosen on the Airwallet Dashboard.

13
Airwallet PRO200
Installation Guide
1. First, connect the appropriate wires you want to use:
a. Connect AC 1 and AC 2 from the Airwallet PRO to the null
and phase of the machine. These ports are often located
near the payment ports or can be found at the machine’s
power supply.
If the machine is installed with AC feedback the AC 1 (Wire
no. 1) must be of the same polarity as the AC feedback. Eg.
if the machine is sending a phase signal when in use, AC 1
will have to be a phase as well.
b. Check the wiring diagram and decide which start signal
the machine need. Supply this start signal to wire no.
3, when the Airwallet PRO receives the start signal, the
device will output this signal on wire no. 4, which is the
start signal. Connect the black start signal wire from the
Airwallet PRO to the payment port in your machine this
port is often called: 0.5 START, Coin 1, Price red, Start
Permitted, Start Pulse, SigProg, Coin Checker, Coin
Detector or similar.
c. Connect the feedback signal from the Airwallet PRO to the
feedback port if you want to make the machine unavailable
for purchases in the period the machine is in use. The
feedback port or circuit is often called: Program run, Ende,
Program End Signal, Available Output or similar.

14 Airwallet PRO200
Installation Guide
2. When you have connected the Airwallet PRO to the
appropriate terminals you can power up the installation. If
the device does not appear in the Airwallet App check if the
device has been created on the Airwallet Dashboard.

15
Airwallet PRO200
Installation Guide
3. ‘Get Started’ Package setup:
Newsposterand5step
guide poster
Double-sided adhesive
tape is attached to the
back of both posters. The
tape is intended for smooth
surfaces.
For rough surfaces, it
is recommended to use
screws or nails.
Mobilepaymentsticker
The “MOBILE PAYMENT”
sticker is intended to be
pasted on the machine on which
the Airwallet PRO is installed.
In the white “name” eld,
handwrite the name you
have called machine on the
dashboard

16 Airwallet PRO200
Installation Guide
Step Four
Testing the Airwallet PRO
• Open the Airwallet App and login. If you do not have an account
yet, you can create a new user by pressing ‘Create new user’.
• When you have lled out your personal information and credit
card details you can go to the front page of the Airwallet App.
Choose the device you want to test and swipe to purchase it. The
transaction can be refunded on the Airwallet Dashboard.
• If you are a registered Airwallet test user you can test without
transactions being processed on your card. To register as a
test user, contact the owner of the installation or Airwallet. All
transactions will still be logged but will not get processed at the
payment provider.
• When the transaction is completed the Airwallet App will
generate a receipt for the user. This receipt can later be found
under activities.
• When the receipt is shown, the phone will send an encrypted
signal to the Airwallet PRO that will process and forward the start
signal to the machine. You will be able to hear a small click from
the relay sending the start signal to the machine.
• When the receipt is closed the front page is shown again and
the device is now occupied until the Airwallet PRO receives a
feedback signal to make the machine available again, or the time
surpasses three hours. If the machines are installed without
feedback, the device will always be available for purchases in the
Airwallet App.

17
Airwallet PRO200
Installation Guide
III. Circuit Schematic
The circuit schematic is illustrating the no-voltage relay ports on
terminal NC, CO and NO. Terminal GND is grounded to the printed
circuit board. The DC In terminal is wired to an optocoupler and can
register when the machine is in use. The AC In terminal is wired to a
rectier and then an optocoupler registering when the machine is
in use if the feedback signal is AC.
The 24V terminal can be used to supply the feedback signal on a DC
installation. The terminal can also be used to supply a small relay or
similar if necessary. The last two terminals in use are AC1 and AC2.
They supply the power to the Airwallet PRO. The AC1 must the of
the same polarity as the AC In, if the Airwallet PRO is installed with
feedback. The AC2 must be of opposite polarity of AC1 and AC In.

18 Airwallet PRO200
Installation Guide
IV. Tips and Troubleshooting
ThebestlocationfortheAirwalletPRO
The following recommendations can help your Airwallet PRO
achieve the best wireless range and network coverage.
• Place your Airwallet PRO in an open area where there are few
obstructions, such as walls.
• Avoid placing your Airwallet PRO inside the machine cabinet or
close to any metallic surfaces.
• Don’t lay your Airwallet PRO down or on its side. The Airwallet
PRO should be mounted vertically with the cable downwards.
• Place your Airwallet PRO at least 8 meters (25 feet) from any
microwave oven, 2.4 GHz cordless phone, or other sources of
interference.

19
Airwallet PRO200
Installation Guide
Problems and Solutions
First, assure you have the right manual for the correct product.
This is the manual for the Airwallet PRO200
A. The device is not appearing in the Airwallet App:
1. Is the device created on the Airwallet Dashboard?:
https://admin.airwallet.dk
2. Is the power turned on, on the installation?
3. Has someone connected via Bluetooth to the device outside
the Airwallet App?
4. Does the phone have a weak internet connection?
a. The faster the internet connection, the faster the device
load time is.
5. Are the devices within a 5-10 meters range?
6. Is the location services allowed? (Android only)
7. Is Bluetooth allowed? (iOS only)
B. The available/occupied feedback is not working properly:
1. Has the correct feedback mode been selected on the
Airwallet Dashboard?: https://admin.airwallet.dk
2. If the installation is AC is the phase and null installed correctly
in AC1 and AC2? The Airwallet PRO will not register the
feedback signal if the AC wires have been switched. AC1 (Wire
no. 1) must be the same polarity as the AC In feedback signal.
3. If a wrong feedback mode has been selected the Airwallet
PRO will reset the feedback mode after three hours. The
Airwallet PRO can also be reset by disconnecting the power
supply and waiting 15 seconds.
4. Is the machine set up to match the feedback type chosen on

20 Airwallet PRO200
Installation Guide
the Airwallet Dashboard?
C. The machine does not start when I have paid:
1. Has wire no. 3 been supplied with the desired start signal?
2. Has the correct start signal been selected on the Airwallet
Dashboard?: https://admin.airwallet.dk
3. Did the transaction go through? Check the activity menu page
4. Does the machine receive the correct start signal?
a. The Airwallet start signal is operated by a “normally open”
(NO) relay. Some systems need a “normally closed” (NC)
start signal.
D. The App will not process my transaction
1. Check if your credit card is valid, if not attach another card.
2. Check if your user information is valid by pressing the prole
icon in the menu.
3. Delete your user and create a new one. Press the prole icon
in the menu and delete your user.
E. Nothing of the above have worked yet:
1. Guarantee you have the latest version of the Airwallet App.
2. Reset the Airwallet PRO by disconnecting it from the power
source in 15 seconds, and the product will restart.