Airwallet PRO310 User manual

INSTALLATION GUIDE
Airwallet PRO310
CONTACT US
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MAIL: [e-mail]

Installation Guide
Airwallet PRO310

Installation Guide
Airwallet PRO310
Contents
I. Getting Started 4
Parts in the Package 5
Additional Parts 6
Ports on Your Airwallet PRO 7
Airwallet PRO Status Lights 8
The Airwallet PRO Network 9
II. Installing the Airwallet PRO 10
System Requirements 10
Step One 10
Step Two 11
Step Three 12
Step Four 15
III. Circuit Schematic 16
IV. Tips and Troubleshooting 18
The best location for the Airwallet PRO 18
Problems and Solutions 18
V. Learning More, Service and Support 21
VI. Specications and Safety 22
VII. Regulatory Compliance Information 25
Declaration of Conformity 25
Disposal and Recycling Information 27

4Airwallet PRO310
Installation Guide
I. Getting Started
Airwallet PRO is the easiest product to upgrade your shared
laundry or unmanned service to mobile payment. With Bluetooth
4.2 the Airwallet PRO is compatible with both iOS and Android
smartphones and tablets. When you install your Airwallet PRO
ensure that it has been set up on the Airwallet Dashboard.
If you have not set up the device beforehand you will not be able
to test the installation when you are done. To set up your Airwallet
PRO locate the serial number on the back of the product. The
serial number can be entered under ‘Your locations’ in the Airwallet
Dashboard.
The Airwallet PRO relies on the user’s smartphone connection
to either Wi-Fi or the mobile network, to receive the settings
from the Airwallet Dashboard. Make sure your users have a stable
connection at the location you want to install your Airwallet PRO.
Cable length 90 cm.

5
Airwallet PRO310
Installation Guide
AWXXXXXXXXR1
Airwallet PRO
Double-sided adhesive
tape for mounting
Cable length 90 cm.
Serial number
Parts in the Package

6Airwallet PRO310
Installation Guide
Additional Parts
Get Started Package
Only included when bought directly from Airwallet
Get started - Flyers
Machine identiers - Stickers
Installers & Technicians - Flyer
No theft - Door sticker

Ports on Your Airwallet PRO
Airwallet PRO has 12 internally ports where seven of them has been
wired out in the installation cable:
Detailed installation steps can be found on page 12. The schematic of
the Airwallet PRO can be found on page 17.
7
Airwallet PRO310
Installation Guide
Wire
Number
Internal Port
Number Name
No. 1
White 11 ACL- Power supply
No. 2
White 12 ACN - Power supply
No. 3
White 2 Input start signal - COM
No. 4
White 3 Output start signal - NO
No. 5
White 10 (Optional) AC input machine busy
signal
No. 6
White 6(Optional) DC input machine busy
signal
No. 7
White 1 Output start signal - NC

8Airwallet PRO310
Installation Guide
• To reset the Airwallet PRO disconnect the power source for 15
seconds. If you want to change or delete information about the
device, such as name, price, start signal or busy signal type,
go to the Airwallet Dashboard and nd the device under “Your
Locations”.
Airwallet PRO Status Lights
The following table describes the Airwallet PRO status light
sequences and what they indicate. The status lights are
located inside the Airwallet PRO, and should only be used when
troubleshooting the installation. The status lights are mounted on
the printed circuit board at the opposite end of the cable inlet.
Light Status/Description
Off Airwallet PRO is unpowered
One solid green, one off Airwallet PRO is on and working
properly
Two solid green Airwallet PRO is starting up. This
process will take 15 seconds.
One solid green, one shortly ashing
(<1 sec.)
Airwallet PRO is receiving data from
the Airwallet App

9
Airwallet PRO310
Installation Guide
The Airwallet PRO Network
The following illustration shows an Airwallet PRO connected to a
commercial laundry machine. The machine supplies the Airwallet
PRO with power and the Airwallet PRO can send start signals and
know when the machine is busy when the user has paid.
The Airwallet PRO is connected to the Airwallet Dashboard that
stores information about all devices in the Airwallet network. The
Airwallet PRO receives information from the Airwallet Dashboard
through the user’s Internet connection via Wi-Fi or mobile
communication. The Airwallet PRO connects to the user’s phone
with Bluetooth 4.2.
See the next chapter, “Installing the Airwallet PRO” to nd out how
to set up the Airwallet PRO on your machine.
Dashboard Airwallet App
Airwallet PRO
Washer
Wi-Fi or
cellular network
Bluetooth
4.2

10 Airwallet PRO310
Installation Guide
II.Installing the Airwallet PRO
System Requirements
The Airwallet PRO can be installed on standard industrial and
commercial laundry machines or other products controlled by low
current signals. If you have a special machine type and are in doubt
whether the Airwallet PRO will t your needs do not hesitate to
contact us at [email protected]
• To install the Airwallet PRO you need tools to gain access to the
position on the machine where payment systems are installed
according to the product manual.
Step One
Disconnect the power to the machine and locate the wiring diagram
of the product, in which you are installing Airwallet.
• The diagram is often placed in the top section inside of
commercial laundry machines
• If you cannot locate the wiring diagram, nd it online by
searching for the model number

11
Airwallet PRO310
Installation Guide
Step Two
Locate the payment wiring terminals on the product
• Carefully read the specications of the available payment wiring
terminals
• Check if the product is compatible with the Airwallet PRO (The
Airwallet terminal specication table can be found on page 12)
• If the product is compatible with the Airwallet PRO the
installation can be continued. Do not install the Airwallet PRO on
your product, if the devices are not compatible. This can lead to
short-circuiting the Airwallet PRO or the product.

Step Three
Installing the Airwallet PRO
See the table below for wire specications. The schematic for the product can be found on page 19.
Wire
Number
Internal
Port
Number
Name Description
No. 1
White 11 ACL
- Power supply 100-240VAC
No. 2
White 12 ACN
- Power supply 100-240VAC
No. 3
White 2Input start signal
- CO
Supply start signal.
Max. 220 VDC; Max. 250 VAC;
Max. 60W
No. 4
White 3Output start
signal - NO For high start signal.
No. 5
White 10
(Optional) AC
input machine
busy signal*
AC input 100-240VAC - Line
NB: Is the busy signal neutral and can’t be
modied to line, then switch line/neutral
power supply to the Airwallet PRO.
No. 6
White 6
(Optional) DC
input machine
busy signal*
The DC input has to be within the
24VDC +- 2.4V
No. 7
White 1Output start
signal - NC For low start signal.
Not wired
out 5 Input GND For 24V DC circuit as GND reference.
Not wired
out 7Output 24V DC
supply For 24V DC busy signal circuit
Not wired
out 8 Input 24V DC 24V power supply input
*Busy signal options: page 13

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Airwallet PRO310
Installation Guide
The types of busy signal signal
1. First, connect the appropriate wires you want to use:
a. Connect ACL and ACN from the Airwallet PRO to the
neutral and line of the machine. These ports are often
located near the payment ports or can be found at the
machine’s power supply. The Airwallet PRO can also be
supplied with 24VDC. To do this move wire no. 1 & 2 to
terminals 5 and 8 inside the Airwallet PRO.
If the machine is installed with AC busy signal it must be
line. Is the busy signal neutral and can’t be modied to line,
then switch line/neutral power supply to the Airwallet PRO.
b. Check the wiring diagram and decide which start signal
the machine need. Supply this start signal to wire no.
3, when the Airwallet PRO receives the start signal, the
device will output this signal on wire no. 4, which is the
start signal. Connect the start signal wire from the
Busy signal type
High in use Voltage when the machine is running - no voltage when the machine
is nished.
Low in use No voltage when the machine is running - voltage when the machine
is nished.
End of cycle Voltage sent as a minimum 1.000 ms. pulse when the program is
nished.
None No busy signal is selected. The machine will be occupied for 5 min.
and then become available again.

14 Airwallet PRO310
Installation Guide
Airwallet PRO to the payment port in your machine this
port is often called: 0.5 START, Coin 1, Price red, Start
Permitted, Start Pulse, SigProg, Coin Checker, Coin
Detector, or similar.
c. Connect the busy signal from the Airwallet PRO to the busy
signal port if you want to make the machine unavailable
for purchases in the period the machine is in use. The busy
signal port or circuit is often called: Program run, Ende,
Program End Signal, Available Output, or similar.
2. When you have connected the Airwallet PRO to the
appropriate terminals you can power up the installation. If
the device does not appear in the Airwallet App check if the
device has been created on the Airwallet Dashboard.
Note:
If you need a specic wiring diagram for your machine, do
not hesitate to contact us at [e-mail] or get in
contact with your Airwallet reseller.

15
Airwallet PRO310
Installation Guide
Step Four
Testing the Airwallet PRO
• Open the Airwallet App and log in. If you do not have an account
yet, you can create a new user by pressing ‘New user’.
• When you have lled out your personal information you can go to
the front page of the Airwallet App. Choose the device you want
to test and swipe to purchase it. The transaction can be refunded
on the Airwallet Dashboard.
• If you are a registered Airwallet test user you can test without
transactions being processed on your card. To register as a
test user, contact the owner of the installation or Airwallet. All
transactions will still be registered on the dashboard, but will not
get processed by the card acquirer.
• When the transaction is completed the Airwallet App will
generate receipts for the user. This receipt can later be found
under activities.
• When the receipt is shown, the phone will send an encrypted
signal to the Airwallet PRO that will process and forward the start
signal to the machine. You will be able to hear a small click from
the relay sending the start signal to the machine.
• When the receipt is closed the front page is shown again and the
device is now occupied until the Airwallet PRO receives a busy
signal to make the machine available again, or the time surpasses
two hours.

16 Airwallet PRO310
Installation Guide
III. Circuit Schematic
The circuit schematic is illustrating the no-voltage relay ports
on terminal NC, CO, and NO. Terminal GND is grounded to the
printed circuit board. The DC busy signal terminal is wired to an
optocoupler and can register when the machine is in use. The
AC busy signal terminal (line) is wired to a rectier and then an
optocoupler registering when the machine is in use if the busy
signal is AC.
The 24V Out terminal can be used to supply the busy signal on a DC
installation. The terminal can also be used to supply a small relay or
similar if necessary.
The ‘24V In’ can be used to supply the device with 24V if AC isn’t
available. The last two terminals in use are ACL and ACN.
The schematic of the Airwallet PRO can be found on page 19.

17
Airwallet PRO310
Installation Guide
Circuit schematic of the Airwallet PRO:
+ VoutAC1
AC2 - Vout
PSU
24V 3W
+-
NC
CO
NO
Empty
Empty
24V Out
24V In
GND
ACL
ACN
Feedback
Start
Relay
DC optocoupler
AC optocoupler
24VDC +- 2.4V
100-240 VAC
5
7
6
3
4
1
2

18 Airwallet PRO310
Installation Guide
IV. Tips and Troubleshooting
The best location for the Airwallet PRO
The following recommendations can help your Airwallet PRO
achieve the best wireless range and network coverage.
• Place your Airwallet PRO in an open area where there are few
obstructions, such as walls.
• Avoid placing your Airwallet PRO inside the machine cabinet or
close to any metallic surfaces.
• Don’t lay your Airwallet PRO down or on its side. The Airwallet
PRO should be mounted vertically with the cable downwards.
• Place your Airwallet PRO at least 8 meters (25 feet) from any
microwave oven, 2.4 GHz cordless phone, or other sources of
interference.
Problems and Solutions
First, assure you have the right manual for the correct product.
This is the manual for the Airwallet PRO310
A. The device is not appearing in the Airwallet App:
1. Is the device created on the Airwallet Dashboard?:
https://admin.airwallet.net/
2. Is the power turned on, on the installation?
3. Has someone connected via Bluetooth to the device outside
the Airwallet App?
4. Does the phone have a weak internet connection?
a. The faster the internet connection, the faster the device
load time is.

19
Airwallet PRO310
Installation Guide
5. Are the devices within a 5-10 meters range?
6. Are the location services allowed? (Android only)
7. Is Bluetooth allowed? (iOS only)
B. The available/occupied busy signal is not working properly:
1. Has the correct busy signal mode been selected on the
Airwallet Dashboard?: https://admin.airwallet.net/
2. If the installation is AC is line then used for busy signal? If the
busy signal is neutral and can’t be modied to line, then switch
line/neutral power supply to the Airwallet PRO.
3. If a wrong feedback mode has been selected the Airwallet
PRO will become available after 5 min. if ‘high in use’ or ‘none’
is chosen. 2 hours if ‘end of cycle’ is chosen, and never if ‘low
in use’ is chosen.
4. Is the machine set up to match the busy signal type chosen on
the Airwallet Dashboard?
C. The machine does not start when I have paid:
1. Has wire no. 3 been supplied with the desired voltage?
2. Has the correct start signal been selected on the Airwallet
Dashboard?: https://admin.airwallet.net/
3. Did the transaction go through? Check the receipts page
4. Does the machine receive the correct start signal?
a. The Airwallet start signal is operated by a relay with
“normally open” (NO) and “normally closed” (NC) functions.
NO is on wire no. 4 and NC is on wire no. 7.
D. The App will not process my transaction
1. Check if your credit card is valid, if not attach another card.
2. Check if your user information is valid by pressing the prole
icon in the menu.

20 Airwallet PRO310
Installation Guide
3. Delete your user and create a new one. Press the prole icon
in the menu and delete your user.
E. Nothing of the above have worked yet:
1. Guarantee you have the latest version of the Airwallet App.
2. Reset the Airwallet PRO by disconnecting it from the power
source in 15 seconds, and the product will restart.
Visit the Airwallet FAQ, if you are still experiencing issues.
https://airwallet.net/distributor-faq/