Airwallet anton Quick start guide

1Airwallet ANTON
Technical guide
TECHNICAL GUIDE
CONTACT US
PHONE: [phone]
MAIL: [e-mail]

Technical guide
Airwallet ANTON
Contents
I. Getting Started 1
The Airwallet Network 2
II. Prior to Installing the Anton 4
Set up Anton on the Airwallet Dashboard 4
III. Installation 6
A. Find a suitable spot for Anton 6
B. Install and power up the Anton 7
C. Anton optimization 7
IV. Tips and Troubleshooting 10
V. Learning More, Service, and Support 12
VI. AntonSpecications 13
General Specications 13
Environmental Specications 13
Product Safety 13
VII. Safety Instructions 15
VIII. Declaration of Conformity 16
IX. Disposal and Recycling Information 17

1Airwallet ANTON
Technical guide
I. Getting started
1. Touch screen
2. On/off/reset button on the tablet
3. Area for contactless payments
4. Lock
5. PIN pad
6. Card entrance for chip payments
7. Wall-mount
8. Secure payment terminal
9. Serial number

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Airwallet ANTON
Technical guide
Every Anton comes with a small bag containing two keys for the
lock, four screws, and plugs to install the Anton on the wall in your
laundromat. Please carefully consider who should have the keys
and store them safely (e.g. the installer, laundry owner, or the
janitor).
The Airwallet Network
The following illustration depicts an Anton installed at a location
alongside an Airwallet PRO connected to a commercial laundry
machine:
The machine supplies power to the Airwallet PRO, enabling it to
send start signals and monitor the machine’s status, as well as all
information about the user payments.
ANTON
WASHER
DASHBOARD
THE APP
PRO BOX
Cellular network
or Wi-Fi
Cellular network
or Wi-Fi
Bluetooth
4.2
Bluetooth
4.2

3Airwallet ANTON
Technical guide
The Airwallet Pro is linked to the Airwallet Dashboard, which stores
information about all devices within the Airwallet network. The
Airwallet PRO receives data from the Airwallet Dashboard through
the Anton via mobile communication or Wi-Fi. The Anton connects
to the Airwallet PRO via Bluetooth 4.2.
On the Anton, users can select an available machine, choose a
desired service, and make a payment using their payment card.
Once the payment is complete, the Anton instructs the Airwallet
PRO to start the machine.
Anton is designed as an extension to The Airwallet Payment App
and can be used in conjunction with it or independently. Anton
respects orders and bookings made through the Airwallet app,
and vice versa. In laundries without Anton, all communication
is facilitated through the user’s phone, which connects to the
Airwallet PRO via Bluetooth and to the Dashboard through Wi-Fi or
mobile communication.

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Airwallet ANTON
Technical guide
II. Prior to installing the Anton
When you are considering the use of Anton at a particular
laundromat location, it’s advisable to test the internet connection
during your rst visit. You can make a speed test on your phone
using www.speedtest.net to check the network quality. If you
suspect a poor connection, you may consider if the Anton can be
connected to a Wi-Fi network instead. The speed test must achieve
a minimum of 8 Mbps or higher.
Additionally, please ensure that there is no timer on the power
supply (for instance, one that turns off at night), as the Anton
requires a continuous power supply.
Set up Anton on the Airwallet Dashboard
Before the Anton is given to the installer to be installed in the
laundromat it must be set up on the dashboard.
OBS: If this is your rst installation, ensure that the ‘Bank account
details’, ‘Stripe KYC’, and ‘Billing’ ow is complete before continuing.
It is located on the ‘Overview’ page on the dashboard.
1. To set up Anton on the dashboard, log into admin.airwallet.net.
2. Once in the Dashboard, click on the ‘Locations’ button in the
menu.
3. When in the specic location, click on the ‘Create terminal’
button.
4. Fill in the Serial Number, which can be found on the backside

5Airwallet ANTON
Technical guide
of the Anton or on the Anton packaging. Alternatively, if the
Anton is already installed on the wall, you can nd it on the
smaller screen of the payment terminal by clicking the on/off
button on the PIN pad.
5. Select the default language in which Anton is desired to
operate and click ‘Create terminal’.
6. Now, Anton is created on the dashboard.
7. Finally activate the Anton by choosing a subscription plan on
the ‘Billing’ page, which can be found in the ‘Settings’ drop-
down menu.
It is possible for the installer to test the installation through the app
before the AWPRO devices are activated on the billing page on the
Airwallet dashboard. This requires the installer to be a test-user
in the app. Contact Airwallet support if this is needed at contact@
airwallet.net or [phone].
While it is possible to test it with the app prior to activating the
AWPRO devices, it is not possible to test the Anton until all the
AWPRO devices and the Anton, are activated on the billing page.
Furthermore, it is not possible for an installer to perform a test
transaction without an actual money transfer.

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Airwallet ANTON
Technical guide
III. Installation
Please note that the Anton will arrive with a low battery. It does not
charge quickly, so do not wait until the last moment to plug it in for
testing. Allow at least 10 minutes of charging before attempting to
power it up.
There is a key located inside the Anton when you receive it. Make
sure to bring the key, if the Anton has been unpacked prior to the
installation.
A. Find a suitable spot for Anton
Use the following guidelines to nd the best spot to mount the
Anton to get the best performance and user experience:
1. Position the Anton within 20 meters of the machines. The
closer the better.
2. Perform a speed test on your phone at www.speedtest.net at
the intended installation spot for the Anton. Check multiple
spots to nd the best connection. The speed must be 8 Mbps
or higher to guarantee a satisfying user experience.
3. Ensure that the Anton is not placed directly next to any
machines or windows to protect it from water damage.
Additionally, make sure it will not be exposed to direct
sunlight at any time during the day to prevent overheating.
4. Position the Anton so that the right side is not blocked by any
object to ensure access to the power button. Make sure there
is at least 20 cm of space around Anton.
5. Make sure the Anton has constant power, and that the
electricity is not turned off during the night.

7Airwallet ANTON
Technical guide
B. Install and power up the Anton
1. Unbox the Anton and locate the metal keys in the package
together with the screws and rawplugs.
2. Use the key to unlock the metal ‘wall-mount’ from the Anton,
and then install the wall-mount on the wall using the provided
screws and rawplugs.
3. Connect the Anton to power by supplying a line and neutral to
the charger located on the backside of the terminal. Ensure
that the power is disconnected before proceeding.
4. Power up the Anton by pressing and holding the power button
for 3 seconds. Notice that it requires approximately 10
minutes of charging before it can be powered up.
5. Once powered up, press ‘start’ on the Anton.
6. Press ‘Activate’, if you are asked to ‘Activate device admin
app’.
7. Press ‘I’m in the laundry’, and Anton will search for Airwallet
boxes that are congured and powered on.
8. Select your Laundry and test your installation by making a
transaction.
You are now done setting up Anton!
C. Anton optimization
Below is a ‘best practice’ guide to ensure that the Anton has the
best possible connection to provide the user with an optimal
experience.
Check the internet speed on the Anton (and not just your phone
as done during the Anton installation) and consider changing the

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Airwallet ANTON
Technical guide
mobile operator if necessary. Do so by following the steps below:
1. Press and hold the on/off button on the right side of Anton.
2. Two options will appear. Select the one labeled ‘ProKiosk
mode’.
3. To exit the ProKiosk mode you will need to enter the ProKiosk
mode code. If you don’t have the code please contact
Airwallet’s support at [e-mail] or [phone].
4. Check the internet connection at the location using Anton.
Open the ‘Google Chrome’ app on the tablet and enter:
www.speedtest.net
5. Now perform the speed test. The speed must be higher than 8
Mbps to guarantee a satisfying user experience.
If your test is lower than the recommended target select another
Network Operator:
ÉGo into ‘Settings’
ÉClick on ‘Connections’ ( 1)
É‘Mobile Networks’ ( 2)
É‘Network Operators’ ( 3)
ÉTurn off ‘Select automatically’ and let it load for 5-20 seconds.
Choose the preferred Network Operator from the options. ( 4)
1
2
3
4

9Airwallet ANTON
Technical guide
ÉAfter selecting the preferred operator, click on ‘Network
Operators’ once more.
ÉSwitch back on ‘Select automatically’ (In case the chosen
network is down it will automatically choose another
network).
Go back to the ‘Google Chrome’ app and do a speed test again. If you
are satised with the result you must enter ProKiosk mode again
(see below). Otherwise, you can repeat the process to nd a better
Network Operator. To enter Prokiosk mode you will need to use the
same password as you did when exiting. Follow the steps below:
ÉGo into ‘Settings’
ÉAdvanced Features
ÉConguration Service
ÉProle Information
ÉEnter ProKiosk mode
In a few cases it can happen that you will have to follow this
procedure instead to get into ProKiosk mode:
ÉGo into ‘Settings’
ÉClick on ‘About tablet’.
ÉClick on ‘Software Information’
É‘Knox Congure’
É‘Prole information’
É‘Enter ProKiosk mode’

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Airwallet ANTON
Technical guide
IV. Tips and troubleshooting
Troubles Common Solutions
The card is declined
at the terminal
during payment.
Go through the KYC information on the dashboard
page ‘Overview’ and see if any information is missing.
Anton cannot nd
the location.
Anton and a minimum of one device on the location
must be powered up.
Anton showing a ‘no
internet’ symbol.
Try changing the Network Operator on the Anton
by following section C (Anton optimization) of the
installation guide. Make a speed test and see if it helps.
Alternatively, connect the Anton to Wi-Fi if possible.
The tablet has
not connected to
the terminal - the
Bluetooth icon
on the terminal is
blinking.
• Try restarting the terminal by holding the power on/
off button.
• Try restarting the tablet by pressing and holding the
on/off button in the side.
• Check if the device has been set up properly on the
dashboard.
• Try using a paperclip to reach the reset button on the
payment terminal located next to the USB-C port.
The system has long
loading times and is
generally slow.
It is likely due to a bad internet connection.
Make a speed test on the Anton by following section C
of the installation guide (Anton Optimization). Change
the Network Operator if necessary or connect the
Anton to Wi if possible.
Devices are shown
with a grey color code
or stated as inactive
on the Anton.
Airwallet devices might not be activated on the billing
page.

11 Airwallet ANTON
Technical guide
Anton has been
moved from one
location to another
and transactions are
declined.
Update Anton and restart it. Contact Airwallet
support at [e-mail] or [phone] for
instructions.
A pop-up is shown
on Anton which
states: ‘Anton is
not set up via the
Airwallet dashboard
yet..’
The Anton is not set up on the Airwallet dashboard by
the laundromat owner/distributor. The billing must be
activated by the owner/distributor as well.
A pop-up on Anton
says ‘Anton has not
yet been activated
on the dashboard’
Anton is not activated on the billing page by the
laundromat owner/distributor.
If it is the rst time
the Anton is used
and it cannot nd
any devices after
pressing ‘Start’.
The devices might not have been powered up or set
up and activated on the dashboard by the laundromat
owner/distributor.
On the terminal
display, it says
‘TAMPER DETECTED’
• The payment terminal incorporated in the Anton
has several tamper detection mechanisms. When
a device is tampered (self-protected), all secret/
sensitive information stored inside the device is
erased and the device cannot be used.
• Please contact Airwallet if the device is tampered.
Contact Airwallet support at [e-mail] or +45 7870
9999 if the problem persists or is not listed in the troubleshooting
table.

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Airwallet ANTON
Technical guide
V. Learning more, service,
and support
You can nd more information about your Anton online.
Online Resources
You can nd all available resources for our products and for
Anton (including the latest version of this manual) on our website,
airwallet.net, or on our resource page, wiser.airwallet.net. On the
resource page, you will nd useful guides and instructions on a
variety of topics.
Obtaining Warranty Service
If your Anton appears to be damaged or is not functioning properly,
check the section ‘Tips and Troubleshooting’ for help and the
online resources at wiser.airwallet.net. If your Anton continues to
experience issues, please contact our support team at contact@
airwallet.net or call [phone].

13 Airwallet ANTON
Technical guide
VI.AntonSpecications
GeneralSpecications
• Connections: 3G, 4G, Wi-Fi, Bluetooth
• Power supply: 100-240 VAC; 50/60 Hz
• Power consumption: Max 12 W
• Dimensions: 413 mm x 180 mm x 73,5 mm
• Display: 10.5”
• Resolution: 1200 x 1920 pixels
EnvironmentalSpecications
• Operating temperature: 0°C to 35°C (32°F to 95°F)
• Operating Humidity: Maximum 95%
• Storage temperature: -20°C to 50°C (-4°F to 122°F)
• Storage Humidity: Maximum 95%
• Protection classication: IP20
Product Safety
• The Included power adapter has temperature control,
overcurrent-, overvoltage-, short circuit, and surge protection.
• The payment terminal incorporated in the Anton has several
tamper detection mechanisms. When a device is tampered (self-
protected), all secret/sensitive information stored inside the
device is erased and the device cannot be used.
• Stripe End-to-End-Encryption. All sensitive information is

14
Airwallet ANTON
Technical guide
encrypted in the terminal the moment the card information is
presented to the reader. The information is sent encrypted to
Stripe.
• 9h tempered glass protection on the touch screen.
• Over-the-air product monitoring from the Airwallet headquarter.
• Connection secured by Samsung Knox. Samsung Knox is a
security system that protects data against various threats. It
allows monitoring and update of the Anton while keeping all
sensitive data secured.
• Continuously updated whenever new features or security
updates are required to stay compliant.

15 Airwallet ANTON
Technical guide
VII. Safety instructions
• Do not immerse the device in water or place it near any wet
locations.
• Do not spill any food or liquid onto the device.
• Protect the device from direct sun, rain, water, or other moisture.
• The product is made for indoor use only.
• Do not attempt to dry the device with external heat sources such
as microwave or hair dryer.
• Do not use any corrosive solvent or water to clean the device. It is
recommended that you use a dry cloth to clean the surface only.
• Do not insert any sharp tools into the internal components or
connectors. Any of these actions may lead to malfunction and
will void the Warranty.
• Do not try to disassemble the device to repair it before getting in
contact with Airwallet. Airwallet will guide you through any repair
or maintenance procedure.
• Using or storing the device outside the recommended
temperature and humidity ranges may damage the device.
• The product may be warm in use so mount it on a plain surface
and do not cover it up in any way.
• Do not expose the device to physical impact or damage.
• Use only the parts supplied by Airwallet (charger, wires, etc.).
• If any part of the device is broken, smokes, or emits a burning
odor, stop using the device immediately and contact Airwallet.
Only use it after it has been repaired according to Airwallet
instructions.
• Always disconnect the power source to the device before
opening it for any reason.

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Airwallet ANTON
Technical guide
VIII. Declaration of Conformity
Declaration of Conformity
Manufacturer
Name: Airwallet
Registered trade name: Airwallet ApS
Address: Pakhusgården 28, 5000 Odense C, Denmark
Product details
For the following
Product: Payment terminal
Model(s): AWANTONV503
Declaration & Applicable standards
We hereby declare under our sole responsibility, that the product above is in compliance with the relevant
harmonization legislations:
RED (2014/53/EU)
RoHS (2011/65/EU)
Eco-Design (2009/125/EC)
In conformity with the following standards:
RoHS: EN 63000:2018
RED: Safety EN 50566:2017 EN 50663:2017 EN 62368-1:2014 + A11:2017
EN 62479:2010
EMC Draft EN 301 489-52 V1.1.0 (11-2016) EN 55035:2017
EN 301 489-1 V2.2.3 (11-2019) EN 301 489-17 V3.1.1 (02-2017)
EN 301 489-19 V2.1.1 (04-2019 EN 301 489-3 V2.1.1 (03-2019)
EN 55032:2015 EN 61000-3-2:2014 EN 61000-3-3:2013
Radio EN 300 328 V2.2.2 (07-2019) EN 300 440 V2.1.1 (03-2017)
EN 301 511 V12.5.1 (03-2017) EN 301 893 V2.1.1 (05-2017)
EN 301 908-1 V13.1.1 (11-2019) EN 301 908-13 V13.1.1 (11-2019)
EN 301 908-2 V13.1.1 (06-202) EN 303 413 V1.1.1 (06-2017)
EN 300 330 V2.1.1 (2017-02)
ECO EN 50564:2011 EN 50563:2011 Regulation (EC) No. 278/2009
Signed for and on behalf of : Airwallet ApS
Airwallet ApS
Pakhusgården 28
5000 Odense C
Denmark Thomas Hansen
2023.15.08 Product Specialist & SC Manager
—------------------------------------- —------------------------------------------------
(Place and date of issue) (Name and signature of authorized person)

17 Airwallet ANTON
Technical guide
IX.Disposal and Recycling
information
This symbol indicates that your product must be disposed
of properly according to local laws and regulations. When
your product reaches its end of life, contact Airwallet or
your local authorities to learn about recycling options.
European Union—Disposal Information.
The symbol above means that according to local laws and
regulations, your product and/or its battery shall be disposed of
separately from household waste. When this product reaches
its end of life, take it to a collection point designated by local
authorities. The separate collection and recycling of your product
and/or its battery at the time of disposal will help conserve natural
resources and ensure that it is recycled in a manner that protects
human health and the environment.

CONTACT US
PHONE: [phone]
MAIL: [e-mail]