AIS HMI-TPND0U-15SR-X00H User manual

1



User Manual
Premium HMI Touch Panels

2

TableofContents
SafetyInformation........................................................................................................................................4
PhysicalOverview.........................................................................................................................................8
PackageContents......................................................................................................................................8
BoxPCDescription....................................................................................................................................8
BoxPCFrontView.................................................................................................................................8
BoxPCTopView...................................................................................................................................8
BoxPCBottomView.............................................................................................................................9
BoxPCI/OView....................................................................................................................................9
DisplayDescription.................................................................................................................................10
DisplayFrontView..............................................................................................................................10
DisplaySideandRearViews...............................................................................................................10
Characteristics.............................................................................................................................................11
PanelPCCharacteristics(4:3).................................................................................................................11
PanelPCCharacteristics(16:9)...............................................................................................................12
EnvironmentalCharacteristics....................................................................................................................13
ChemicalResistanceforResistiveTouch................................................................................................13
ChemicalResistanceforProjectedCapacitivetouch..............................................................................14
MechanicalDimensions..............................................................................................................................15
15”Dimensions.......................................................................................................................................15
15.6”Dimensions....................................................................................................................................16
17”Dimensions.......................................................................................................................................17
18.5”Dimensions....................................................................................................................................18
19”Dimensions.......................................................................................................................................19
21.5”Dimensions....................................................................................................................................20
24”Dimensions.......................................................................................................................................21
DetachDisplayApplication.........................................................................................................................22
AttachingBoxPCtotheDisplayUnit..........................................................................................................23
SystemMountingtoaSubFrameorPanel................................................................................................25
EngineeringDisplayStandMountingtotheUnit.......................................................................................26
GettingStarted............................................................................................................................................27
ConnectorsandPinAssignment.................................................................................................................32

3

Power......................................................................................................................................................32
Ethernet..................................................................................................................................................32
Serial(COM1).........................................................................................................................................32
USB..........................................................................................................................................................33
HDMI.......................................................................................................................................................33
VGA+Serial(COM2)..............................................................................................................................34
SATA........................................................................................................................................................34
Mini‐PCIESlotformSATA........................................................................................................................35
eDPBoardConnector..............................................................................................................................36
ConfigurationoftheBIOS...........................................................................................................................37
HardwareModification...............................................................................................................................51
InstallingtheHardDiskintheHardDriveBay........................................................................................51
ServiceAccess.........................................................................................................................................52
FuseReplacement.......................................................................................................................................54
Maintenance...............................................................................................................................................54
UsingRecoveryWizardtoRestorePanelPC...............................................................................................54
AISSupport.................................................................................................................................................56
NewProductSatisfactionReturn................................................................................................................56



4

SafetyInformation
Warning!

Alwayscompletelydisconnectthepowercordfromyourchassiswheneveryouwork
withthehardware.Donotmakeconnectionswhilethepowerison.Sensitiveelectronic
componentscanbedamagedbysuddenpowersurges.Onlyexperiencedelectronics
personnelshouldopenthePCchassis.

Caution!

AlwaysgroundyourselftoremoveanystaticchargebeforetouchingtheCPUcard.
Modernelectronicdevicesareverysensitivetostaticelectriccharges.Asasafety
precaution,useagroundingwriststrapatalltimes.Placeallelectroniccomponentsina
static‐dissipativesurfaceorstatic‐shieldedbagwhentheyarenotinthechassis.

SafetyPrecautions
Pleasereadthesesafetyinstructionscarefully.
Pleasekeepthisuser'smanualforlaterreference.
PleasedisconnectthisequipmentfromanyACoutletbeforecleaning.Donotuseliquidorspray
detergentsforcleaning.Useadampcloth.
Forpluggableequipment,thepoweroutletmustbeinstalledneartheequipmentandmustbeeasily
accessible.
Keepthisequipmentawayfromhumidity.
Putthisequipmentonareliablesurfaceduringinstallation.Droppingitorlettingitfallcouldcause
damage.
Theopeningsontheenclosureareforairconvectionandtoprotecttheequipmentfromoverheating.
DONOTCOVERTHEOPENINGS.
Makesurethevoltageofthepowersourceiscorrectbeforeconnectingtheequipmenttothepower
outlet.
Positionthepowercordsothatpeoplecannotsteponit.Donotplaceanythingoverthepowercord.
Allcautionsandwarningsontheequipmentshouldbenoted.
Iftheequipmentisnotusedforalongtime,disconnectitfromthepowersourcetoavoiddamageby
transientover‐voltage.
Neverpouranyliquidintoanopening.Thiscouldcausefireorelectricalshock.
Neveropentheequipment.Forsafetyreasons,onlyqualifiedservicepersonnelshouldopenthe
equipment.
Ifanyofthefollowingsituationsarises,gettheequipmentcheckedbyservicepersonnel:
oThepowercordorplugisdamaged.
oLiquidhaspenetratedintotheequipment.
oTheequipmenthasbeenexposedtomoisture.
oTheequipmentdoesnotworkwelloryoucannotgetittoworkaccordingtotheuser’smanual.
oTheequipmenthasbeendroppedanddamaged.

5

oTheequipmenthasobvioussignsofbreakage.
Donotleavethisequipmentinanuncontrolledenvironmentwherethestoragetemperatureis
below‐20°C(‐4°F)orabove60°C(140°F).Itmaydamagetheequipment.
CAUTION–Usetherecommendedmountingapparatustoavoidriskofinjury.
WARNING–Onlyusetheconnectioncordsthatcomewiththeproduct.Whenindoubt,please
contactthemanufacturer.
WARNING–Groundagainstelectrostaticdamagetothedevicebytakingthefollowingpreventive
steps:
oCoverworkstationswithapprovedanti‐staticmaterial.Useawriststrapconnectedtoawork
surfaceandproperlygroundedtoolsandequipment.
oUseanti‐staticmats,heelstraps,orairionizerforaddedprotection.
oHandleelectrostatic‐sensitivecomponents,PCB’sandassembliesbythecaseortheedgeofthe
board.
oAvoidcontactwithpins,leads,orcircuitry.
oTurnoffpowerandinputsignalsbeforeinsertingandremovingconnectorsortestequipment.
oKeeptheworkareafreeofnon‐conductivematerials,suchasordinaryplasticassemblyaidsand
Styrofoam.
oUsefiledservicetools,suchascutters,screwdrivers,andvacuumcleanersthatareconductive.
oAlwayslaydriversandPCB’swiththecomponentsidedownonanti‐staticfoam.

IntendedUse
PremiumHMITouchPanelsareprimarilyintendedforuseinHMI,SCADA&MESapplications.Theyare
suitableforuseinindustrialenvironmentsandaretypicallyusedforautomationpurposes.

FederalCommunicationsCommissionRadioFrequencyInterfaceStatement–ForUSA

Thisdevicecomplieswithpart15FCCrules.Operationissubjecttothefollowing
twoconditions:
 Thisdevicemaynotcauseharmfulinterference.
 Thisdevicemustacceptanyinterferencereceivedincludinginterferencethat
maycauseundesiredoperation.
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsforaclass"A"digitaldevice,
pursuanttopart15oftheFCCrules.Theselimitsaredesignedtoprovidereasonableprotectionagainst
harmfulinterferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructionmanual,maycauseharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcasetheuserwillbe
requiredtocorrecttheinterferenceathimownexpense.



6

CertificationsandStandards

AgencyStandardforMarkingDescription
UL/cUL/CB61010Safetyofelectricalequipment;measurement,control,
industrialprocess,andlaboratoryelectricalequipment.
UL/cUL/CB62368Safetyofelectronicequipment;audio,video,
informationandcommunicationtechnology,and
businessandofficemachines.

CopyrightNotice
Nopartofthisdocumentmaybereproduced,copied,translated,ortransmittedinanyformorbyany
means,electronicormechanical,foranypurpose,withoutthepriorwrittenpermissionoftheoriginal
manufacturer.

TrademarkAcknowledgement
Brandandproductnamesaretrademarksorregisteredtrademarksoftheirrespectiveowners.

Disclaimer
Wereservestherighttomakechanges,withoutnotice,toanyproduct,includingcircuitsand/or
softwaredescribedorcontainedinthismanualinordertoimprovedesignand/orperformance.We
assumenoresponsibilityorliabilityfortheuseofthedescribedproduct(s),conveysnolicenseortitle
underanypatent,copyright,ormasksworkrightstotheseproducts,andmakesnorepresentationsor
warrantiesthattheseproductsarefreefrompatent,copyright,ormaskworkrightinfringement,unless
otherwisespecified.Applicationsthataredescribedinthismanualareforillustrationpurposesonly.We
makenorepresentationorguaranteethatsuchapplicationwillbesuitableforthespecifiedusewithout
furthertestingormodification.

Warranty
Ourwarrantyguaranteesthateachofitsproductswillbefreefrommaterialandworkmanshipdefects
foraperiodofoneyearfromtheinvoicedate.Ifthecustomerdiscoversadefect,wewill,athis/her
option,repairorreplacethedefectiveproductatnochargetothecustomer,provideitisreturned
duringthewarrantyperiodofoneyear,withtransportationchargesprepaid.Thereturnedproductmust
beproperlypackagedinitsoriginalpackagingtoobtainwarrantyservice.
Iftheserialnumberandtheproductshippingdatadifferbyover30days,thein‐warrantyservicewillbe
madeaccordingtotheshippingdate.Intheserialnumbersthethirdandfourthtwodigitsgivetheyear
ofmanufacture,andthefifthdigitmeansthemonth(e.g.,withAforOctober,BforNovemberandCfor
December).
Forexample,theserialnumber1W14AxxxxxxxxmeansOctoberofyear2014.


7

CustomerService
Weprovideaserviceguideforanyproblembythefollowingsteps:First,visitthewebsiteofour
distributortofindtheupdateinformationabouttheproduct.Second,contactwithyourdistributor,
salesrepresentative,orourcustomerservicecenterfortechnicalsupportifyouneedadditional
assistance.Youmayneedthefollowinginformationreadybeforeyoucall:
Productserialnumber
Peripheralattachments
Software(OS,version,applicationsoftware,etc.)
Descriptionofcompleteproblem
Theexactwordingofanyerrormessages
Inaddition,freetechnicalsupportisavailablefromourengineerseverybusinessday.Wearealways
readytogiveadviceonapplicationrequirementsorspecificinformationontheinstallationand
operationofanyofourproducts.Pleasedonothesitatetocallore‐mailus.


















8

PhysicalOverview
PackageContents
BeforeusingthisPanelPC,pleasemakesurethatalltheitemslistedbelowarepresentinyourpackage:

PanelPCACadapter2xPowerCord(EUandUSAtype)

BoxPCDescription
BoxPCFrontView

BoxPCTopView




Engineeringdisplaystand MountingFasteners 

9

BoxPCBottomView


BoxPCI/OView






10

DisplayDescription
DisplayFrontView



DisplaySideandRearViews

  




11

Characteristics
PanelPCCharacteristics(4:3)
 PartNumber
 HMI‐TPND0U‐15SR‐X00HHMI‐TPND0U‐17SR‐X00HHMI‐TPND0U‐19SR‐X00H
 Display
Sizeininches/resolutioninpixels15"/XGA,1024x76817"/SXGA,1280x102419"/SXGA,1280x1024
Brightness/luminance400nits/400cd/m²350nits/350cd/m²350nits/350cd/m²
MTBFofbacklightLED‐backlightupto100,000hoursinEcomode
TouchscreenSingle‐touch(resistiveanalog)
 SystemHardware
ProcessorIntel®Core™i7‐4650UProcessor;4MCacheupto3.30GHz,15WmaximumTDP
Cores/speed2/1.7GHz
Memory/#ofslotsFrom8GBDDR3L1600SDRAM,configurableupto16GB/2slots
Graphics/videoIntelHDgraphics;DirectX11.1,OpenCL/GL,and4KvideosQuickSyncencoder
RAIDRAID1systemwithonboardRAIDcontroller
 Drives
Massstorage1x180GBSSD,configurableupto2x180GBSSDRAID1preconfigured
Secondarystorage32GBm‐SATASSD
OpticaldrivesConnectionviaUSBport
 InterfacePorts
Ethernet2xEthernetTCP/IP‐RJ45
USB4xUSB3.0
SerialCOM1:RS‐232/422/485;COM2:RS‐232,isolated
Graphics/video1xVGA;1xHDMI
Audio1xLine‐in,1xLine‐out
 GeneralFeatures
OperatingsystemWindowsEmbedded732or64‐bit/WindowsEmbedded8
Freeexpansionslot1xPCIe(x4)
Currentsupply24VDC;9.6to28.8V,isolated
Bezel/housingStainlesssteel/aluminum
MountingoptionsPanelPC:Panel/wallmount;BoxPC:Wall/DINrailmount
Packages/bundlesPackageswithWonderwareInTouch,ready‐to‐useHMIsoftware(optional)
 Environmental/AmbientConditions
Degreeofprotection/thermalFront:IP66;Rear:IP20/Fanless
ElectromagneticcompatibilityCE,FCCA,EN61000‐6‐4,EN61000‐6‐3,CISPR22,RoHS
VibrationduringoperationTestedaccordingtoDINIEC60068‐2‐64:5‐500Hz:1Grms
ShockduringoperationTestedaccordingtoDINIEC60068‐2‐27:15gnfor11ms
Ambienttemperature0...50˚C(32...122˚F)
Relativehumidity30%to95%at40°C(nocondensation)
Certifications/regulationsUL/cUL/CB62368,UL/cUL/CB61010,IP66,NEMA4/4X
 PhysicalSpecifications

12

Operatorpanel/cut‐out(WxH)387x291mm408x313mm420x358mm
Installationdimensions(WxHxD)397x311.5x94.6mm418x353.7x94.6mm451.6x377.7x94.6mm
Productweight(kg/lb)9.3/20.6 10.3/22.711.2/24.7
 Warranty
Period12months

PanelPCCharacteristics(16:9)
 PartNumber
 HMI‐TPND0U‐15SC‐X00HHMI‐TPND0U‐18SC‐X00HHMI‐TPND0U‐22SR‐X00H
 Display
Sizeininches/resolutioninpixels15.6"/FWXGA,1366x76818.5"/FWXGA,1366x76821.5"/HD,1920x1080
Brightness/luminance400nits/400cd/m²250nits/250cd/m²250nits/250cd/m²
MTBFofbacklightLED‐backlightupto100,000hoursinEcomode
TouchscreenMulti‐touch(projectedcapacitive)
Single‐touch(resistive
analog)/Multi‐touch
(projectedcapacitive)
optional
 SystemHardware
ProcessorIntel®Core™i7‐4650UProcessor;4MCacheupto3.30GHz,15WmaximumTDP
Cores/speed2/1.7GHz
Memory/#ofslotsFrom8GBDDR3L1600SDRAM,configurableupto16GB/2slots
Graphics/videoIntelHDgraphics;DirectX11.1,OpenCL/GL,and4KvideosQuickSyncencoder
RAIDRAID1systemwithonboardRAIDcontroller
 Drives
Massstorage1x180GBSSD,configurableupto2x180GBSSDRAID1preconfigured
Secondarystorage32GBm‐SATASSD
OpticaldrivesConnectionviaUSBport
 InterfacePorts
Ethernet2xEthernetTCP/IP‐RJ45
USB4xUSB3.0
SerialCOM1:RS‐232/422/485;COM2:RS‐232,isolated
Graphics/video1xVGA;1xHDMI
Audio1xLine‐in,1xLine‐out
 GeneralFeatures
OperatingsystemWindowsEmbedded732or64‐bit/WindowsEmbedded8
Freeexpansionslot1xPCIe(x4)
Currentsupply24VDC;9.6to28.8V,isolated
Bezel/housingStainlesssteel/aluminum
MountingoptionsPanelPC:Panel/wallmount;BoxPC:Wall/DINrailmount
Packages/bundlesPackageswithWonderwareInTouch,ready‐to‐useHMIsoftware(optional)
 Environmental/AmbientConditions

13

Degreeofprotection/thermalFront:IP66;Rear:IP20/Fanless
ElectromagneticcompatibilityCE,FCCA,EN61000‐6‐4,EN61000‐6‐3,CISPR22,RoHS
VibrationduringoperationTestedaccordingtoDINIEC60068‐2‐64:5‐500Hz:1Grms
ShockduringoperationTestedaccordingtoDINIEC60068‐2‐27:15gnfor11ms
Ambienttemperature0...50˚C(32...122˚F)
Relativehumidity30%to95%at40°C(nocondensation)
Certifications/regulationsUL/cUL/CB62368,UL/cUL/CB61010,IP66,NEMA4/4X

PhysicalSpecifications
Operatorpanel/cut‐out(WxH)412.4x261.7mm479.3x300.3mm534x331mm
Installationdimensions(WxHxD)446x276.5x94.6mm495x316x94.6mm552.3x343.8x94.6mm
Productweight(kg/lb)9.7/21.410.9/24.112.2/26.8

Warranty
Period12months

EnvironmentalCharacteristics
ChemicalResistanceforResistiveTouch
Theactiveareaofthetouchscreenisresistanttothefollowingchemicalswhenexposedforaperiodof
onehouratatemperatureof70
o
F(21
o
C):













IndustrialChemical
Acetone
Methylenechloride
Methylethylketone
Isopropylalcohol
Hexane
Turpentine
Mineralspirits
UnleadedGasoline
DieselFuel
MotorOil
TransmissionFluid
Antifreeze

14

ChemicalResistanceforProjectedCapacitivetouch
ThesurfaceareaoftheP‐Captouchscreenisresistanttoallchemicalsthatdonotaffectglasssuchas:





















Acetone
Toluene
Methylethylketone
Isopropylalcohol
Methylalcohol
Ethylacetate
Ammoniabasedglass
cleaners
Gasoline
Kerosene
Vinegar

15

MechanicalDimensions
15”Dimensions



16

15.6”Dimensions



17

17”Dimensions


18

18.5”Dimensions



19

19”Dimensions


20

21.5”Dimensions
