AJAX Hub 2 User manual

Hub 2 (2G) Jeweller
Security system control panel
supporting photo verication
feature. as three independent
communication channels: Ethernet
and two 2G SIM cards.
Find the detailed information on the
device at the link:
ajax.systems/support/devices/hub-2/
Key features
Photo verication support
Free software updates
Connection to security company CMS
Tampering alarm
Remote control and setup via the app
Video surveillance support
Informing users with push
notications, calls, and SMS
Communication with wireless Ajax
devices at a distance of up to 2,000 m
Frequency hopping
Connecting to Ajax apps via QR code
Alw ays o nl i n e
To guarantee prompt alarm transmission to the monitoring station and users, H u b 2 ( 2 G) can b e connected
to three Internet providers simultaneously via E ther n et and two SIM cards (2G) . Channels work in parallel,
and automatic switching b etween them takes seconds .
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Technical D ata Sheet: H u b 2 ( 2 G) Jeweller
J eweller

2
Technical Data Sheet: Hub 2 (2G) Jeweller
Controll d with apps
We’ve developed two types of applications: for users
and PRO. Users’ apps are designed for monitoring
alarms and managing security via smartphone. Apps
for PRO are designed to manage system settings via
PC or smartphone.
All types of Ajax apps connect to a hub using a secure
channel with Ajax Cloud — our server solution located
at several AWS data centres. All security system
settings are always available in the app.
The keyboard also allows you to create passcodes for those who are not added to the hub users or use the system from time
to time. In this case, the users and the monitoring company operator also know exactly who and when changed the security
mode. It is convenient, for example, to create a passcode for a cleaning company.
Hub is connected to the apps, security companies and users through the Ajax Cloud server with an
availability of 99.995% in 2021. For reliability, the servers are located in several data centres. We use the
proprietary binary protocol and automatic load balancing for the uninterrupted processing of millions of data
packets and the stable operation of security systems.
Hub reduces the security system's dependence on the conditions at the facility. The control panel is equipped
with a backup battery, providing up to 16 hours of autonomous op ration in case of a blackout. The system
will report a power-down and a power restoration to the CMS and all users.
Guarant d d liv ry of alarms
and photo conrmations
Jeweller
Jeweller provides two-way communication between a hub and connected devices
at a distance of up to 2,000 meters. Jeweller uses time frames to synchroni z e
communication with connected devices, authentication to eliminate forgery, and
encryption to protect against data theft.
W ngs
Wings is a radio protocol developed for the fast transmission of visual data. Hub 2
(2G) uses dedicated antennas to improve channel reliability. B uilt-in package
checking and uploading algorithms allow Wings to deliver photos at a distance of
up to 1, 7 00 meters, even if the signal level is unstable.

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Technical Data Sheet: Hub 2 (2G) Jeweller
M re pti ns with these tw hub versi ns
To meet the requirements of the professionals and today’s security market, we manufacture and sell two Hub
2 models simultaneously. They have the same body and specications, but only with one difference: a type of
built-in cellular modem.
We will ship Hub 2 in two versions: with a 2G and a 4G modem. The hubs are marked as Hub 2 (2G) and Hub
2 (4G) — and have different packaging to avoid confusion. Choose and install the equipment that precisely
matches the client's needs. We will keep producing and selling all the preceding hub models to offer more
choices.
Hubs with 2G cellular modems will gradually cease to be supplied in regions where 2G/3G
frequencies are planned to be disabled in the near future.
Fast c nnecti n and installati n
Hub is ready to work right out of the box. It comes with pre-installed communication modules, a power
supply unit, and a backup battery. To begin the system setup, an installer needs to plug the device into a
power socket, connect it to the Internet, insert a SIM card, and scan the app's QR code. Thanks to
SmartBracket, installers don’t need to disassemble the enclosure to mount the hub.
Technical specicati ns
Compliance with
standards
EN 50131 (Grade 2
PD 6662:201
Connected devices up to 100 wireless device
I ncluding up to 5 range
e x tenders and up to 10
sirens 
Connection to CMS
S urGard ( C ontact I D
SIA (D C 0 9 
A DE MCO 6 8
O ther proprietary protocols
F eatures 50 user
25 cameras or D VR 
32 automation scenario
9 security group
photo veri  cation support

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Technical Data Sheet: Hub 2 (2G) Jeweller
Communication
channels with Ajax
de ices
Jeweller
communication technolog
Frequency band
866.0–866.5 MH
868.0–868.6 MH
868.7–869.2 MH
905.0–926.5 MH
915.85–926.5 MH
921.0–922.0 MH
Maximum effective
radiated power (ERP
≤25 m
Communication rang
up to 2,000 
Depends on the sales
region
In an open space.
Power supply Main power suppl
100–240 V~, 50/60 H
Backup power suppl
Li-Ion battery with 2 A⋅h
capacit
Up to 16 hours of
autonomous operation
Enclosure Colou
whit
blac
Dimension
163 × 163 × 36 m
Weigh
362 
Tampering alarm
External
communication
channels
Etherne
8 P 8 C slo 
Cellular networ 
1 slot for micro- S I 
2 G (GS M900/D CS 1800
(B 3/ B 8 )
Up to 100 Mb/s. 
I nstallation
O perating temperature
rang
from -10 °С to + 40 °
O perating humidit
up to 75 
Protection clas
I P 20
Complete set Hub 2
( 2 G) J ewelle 
P ower cabl
E thernet cabl
S IM card 
Installation k i 
Q uic k S tart G uid 
Depends on the region of
sale