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11. GUARANTEE CONDITIONS
1. The producer gives the purchaser a 2-year guarantee for the purchased
rehabilitation device, counting from the day of purchasing.
2. Any defects which will be found in that period will be removed within 14 days
from the date of registration and delivery of the device to the place of
purchasing or to the producer.
3. The cost of delivery is carried by the producer. The person making a claim
should deliver the device to the place of purchasing or to the producer in the
original factory packaging, protecting from damage. Any damage caused by
insufficient packaging during delivery will not be the subject of repair. The
claiming person may not ask for gratification if the device is incorrectly
labeled or packed during delivery.
4. The length of the guarantee is extended by the period of repair of the device.
5. The guarantee repair does not include activities which are described in the
instruction and are expected to be done by the user independently and on
his/her cost.
6. The purchaser has right to exchange the device if:
- the repair is not completed within 14 days
- after 2 repairs of the same defect, the defect still reoccurs.
7. Usage of the device should be according to the instruction. Usage in any other
way that designed, incorrect usage or introduction of any technical changes
results in loss of the guarantee.
8. Damage of the device caused by incorrect exploitation, incorrect maintenance
or storage, mechanical damage, natural usage of parts (upholstery, wheels),
are not included in the guarantee. Their repair is done on the cost of the
purchaser.
9. Akces-MED warns against making any guarantee repairs in not-authorized
places. Such repair or any change introduced to the device results in loss of
guarantee.
10. The guarantee card is valid if the date of purchasing is included and
authenticated by the stamp of the shop, type and factory number of the device.
The guarantee card shouldn't contain any corrections.
11. Akces-MED has paid after-guarantee service of devices purchased at the
Company.
12. In cases not regulated by the herby guarantee card, the regulations of Civil
Code apply.
All issues connected with the guarantee please direct to the place of purchasing, our
sales representatives or directly to Akces-MED Sp. z o.o.
The device is marked with a label stating the maximum permitted ballast.