Akuvox C319A Manual

Version: 1.0 | Date: Feb.2021
Version: 2.0 | Date: Sept.2021

About This Manual
Thank you for choosing the Akuvox X933/C319 series indoor monitor. This
manual is intended for the administrators who need to properly configure the
indoor monitor. This manual applies to the 933.255.1.19, 119.30.1.18 version,
and it provides all the configurations for the functions and features of the
X933/C319 series door phone. Please visit the Akuvox forum or consult
technical support for any new information or the latest firmware.

Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the persons
from injury.
Caution:
Always abide by this information in order to prevent the damages to
the device.
Note:
Informative information and advice from the efficient use of the
device.
Tip:
Useful information for the quick and efficient use of the device.

Related Documentation
You are advised to refer to the related documents for more technical
information via the link below:
http://knowledge.akuvox.com

Any Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment .
This transmitter must not be co ‐located or operating in conjunction with
any other antenna or transmitter.
This equipment should be installed and operated with minimum distance
20cm between the radiator &you body.

Table of Contents
1. Product Overview................................................................................................. 11
2. Change Log............................................................................................................12
3. Model Difference.................................................................................................. 13
4. Introduction to Configuration Menu..................................................................15
5. Access the Device................................................................................................ 17
5.1. Device Start-up Network Selection........................................................ 17
5.2. Accessing the Device Setting on the Device.........................................18
5.2.1. Accessing Device Basic Setting.................................................. 18
5.2.2. Accessing Device Advanced Setting.......................................... 19
5.3. Access the Device Setting on the Web Interface................................. 20
6. Language and Time Setting................................................................................22
6.1. Language Setting...................................................................................... 22
6.1.1. Language Setting on the Device..................................................22
6.1.2. Language Setting on the Web Interface.....................................23
6.2. Time Setting............................................................................................... 23
6.2.1. Time Setting on the Device.......................................................... 24
6.2.2. Time Setting on the Device Web Interface.................................25
7. Screen Display Configuration.............................................................................27
7.1. Screen Display setting on the Device.....................................................27
7.2. Screen Display Setting on the Web Interface....................................... 30
7.2.1. Upload Screen Saver..................................................................... 30
7.2.2. Upload Wall Paper..........................................................................31
7.2.3. Upload Device Booting Image......................................................32

7.3. Icon Screen Display Configuration......................................................... 32
8. Sound and Volume Configuration......................................................................34
8.1. Volume Configuration...............................................................................34
8.1.1. Configure Volume on the Device................................................. 34
8.1.1.1. Configure Volume on the Web Interface......................... 35
9. Phone Book Configuration..................................................................................37
9.1. Phone Book Configuration on the Device..............................................37
9.1.1. Add contact.....................................................................................37
9.1.2. Edit Contact.....................................................................................39
9.1.3. Block List setting on the device...................................................40
9.2. Phone Book Configuration on the Web Interface.................................41
9.2.1. Contact Configuration...................................................................41
9.2.2. Contact Management....................................................................43
9.2.3. Block List Setting on the Web Interface..................................... 43
9.2.4. Contacts Import and Export on the Web Interface................... 44
10. Network Setting & Other Connection..............................................................45
10.1. Device Network Configuration.............................................................. 46
10.1.1. Configuring Device Network Connection on the Device........46
10.1.2. Configuring Device Network Connection on the Web
Interface..................................................................................................... 48
10.2. Device Deployment in Network.............................................................49
10.3. Device NAT Setting................................................................................. 50
10.4. Device Bluetooth Setting....................................................................... 51
10.4.1. Device Bluetooth Pairing............................................................ 51
10.4.2. Device Bluetooth Data Transmission....................................... 52
10.5. Device Wi-Fi Setting............................................................................... 53
11. Intercom Call Configuration............................................................................. 54
11.1. IP call & IP Call Configuration............................................................... 54

11.1.1. Make IP Calls................................................................................ 55
11.1.2. IP Call Configuration................................................................... 56
11.2. SIP Call &SIP Call Configuration...........................................................57
11.3. SIP Account Registration.......................................................................57
11.4. SIP Server Configuration........................................................................60
11.5. Outbound Proxy Server configuration................................................. 61
11.6. SIP Call DND & Return Code Configuration........................................ 62
11.7. Device Local RTP configuration........................................................... 62
11.8. Data Transmission Type Configuration...............................................63
11.9. Call Setting............................................................................................... 64
11.9.1. Call Auto-answer Configuration................................................64
11.9.2. Auto-answer Allow List setting................................................. 66
11.9.3. Live Stream Setting..................................................................... 67
11.10. Intercom Call Configuration (intercom preview, mute)...................68
11.11. Emergency Call Setting........................................................................69
11.12. Multicast Configuration....................................................................... 70
11.13. Call Forwarding Setting....................................................................... 71
11.13.1. Call Forwarding Configuration on the Device....................... 71
11.13.2. Call Forwarding Configuration on the Web Interface...........73
12. Intercom Message Setting............................................................................... 75
12.1. Manage Messages..................................................................................75
12.2. Configure Voice Message (MWI).......................................................... 76
13. Audio& Video Codec Configuration for SIP Calls......................................... 78
13.1. Audio Codec Configuration................................................................... 78
13.2. Video Codec Configuration....................................................................79
14. Security................................................................................................................81
14.1. Monitor and Image..................................................................................81
14.1.1. Monitor Setting............................................................................ 81

14.1.2. Video Image Capturing............................................................... 82
14.2. Alarm and Arming Configuration..........................................................83
14.2.1. Configure Alarm and Arming on the Device............................ 83
14.2.2. Configure Alarm and Arming on the Web Interface................84
14.2.3. Configure Location-based Alarm..............................................85
14.2.4. Configure Alarm Text...................................................................86
14.2.5. Configure Arming mode..............................................................87
14.2.6. Configure Alarm Ringtone.......................................................... 87
14.2.7. Alarm Action Configuration........................................................88
14.2.7.1. Select Alarm Action Types..............................................88
14.2.7.2. Configure Alarm Action via HTTP Command.............. 90
14.2.7.3. Configure Alarm Action via SIP Message.....................90
14.2.7.4. Configure Alarm Action via SIP Call.............................. 91
14.2.8. Check Alarm Log..........................................................................91
14.3. Screen Unlock Setting............................................................................ 92
14.3.1. Screen Unlock by PIN code........................................................93
14.4. Voice Encryption..................................................................................... 94
14.5. Remote Control........................................................................................95
15. Door Access Control Configuration................................................................ 96
15.1. Relay Switch Setting...............................................................................96
15.1.1. Local Relay Setting......................................................................96
15.1.2. Remote Relay Switch Setting.....................................................97
15.2. Web Relay Setting................................................................................... 97
15.3. Door Unlock Configuration.................................................................... 98
15.3.1. Door Unlock by DTMF Code....................................................... 98
15.3.2. Door Unlock via HTTP Command........................................... 100
16. Lift Control........................................................................................................ 102
16.1. Configure Lift Control........................................................................... 102

16.2. Configure Lift Control Prompt.............................................................103
17. Firmware Upgrade........................................................................................... 104
17.1.1. Configure Alarm Action via HTTP Command........................104
18. Backup...............................................................................................................105
19. Auto-provisioning via Configuration File.....................................................106
19.1. Provisioning Principle.......................................................................... 106
19.2. Introduction to the Configuration Files for Auto-Provisioning......107
19.3. Autop Schedule..................................................................................... 108
19.4. DHCP Provisioning Configuration......................................................109
19.5. Static Provisioning Configuration...................................................... 111
20. Voice Assistant................................................................................................ 114
21. Call Log..............................................................................................................121
22. Debug.................................................................................................................122
22.1. System Log for Debugging..................................................................122
22.2. PCAP for Debugging.............................................................................123
22.3. User Agent............................................................................................. 124
23. Device Integration with Third Party.............................................................. 125
23.1. Enter Applications Screen................................................................... 125
23.2. Install Third-party App.........................................................................126
24. PBX Feature...................................................................................................... 128
24.1. PBX Configuration on The Device...................................................... 129
24.1.1. Enable PBX Service................................................................... 129
24.1.2. Manage PBX Accounts............................................................. 130
24.1.3. Manage PBX Groups.................................................................132
24.2. PBX Configuration on The Web Interface......................................... 133
25. Password Modification................................................................................... 135
25.1. Modify Device Basic Setting Password............................................ 135
25.2. Modify Device Advanced Setting Password.....................................135

25.3. Modify Device Web Interface Password........................................... 136
25.4. Modify Browser Password.................................................................. 137
26. System Reboot&Reset.................................................................................... 138
26.1. Reboot.................................................................................................... 138
26.1.1. Reboot on the Device................................................................138
26.1.2. Reboot on the Web Interface................................................... 139
26.2. Reset....................................................................................................... 139
26.2.1. Reset on the Device...................................................................139
26.2.2. Reset on the Web Interface......................................................141
27. Abbreviations....................................................................................................142
28. FAQ.....................................................................................................................144
29. Contact Us........................................................................................................ 146

AKUVOX SMART INTERCOM www.akuvox.com
11
1.Product Overview
X933/C319 series is an Android SIP-based with a smooth touch-screen
indoor monitor. It can be connected with the Akuvox door phone for
audio/video communication, unlocking, and monitoring.Residents can
communicate with visitors via audio/video call, and it supports unlocking the
door remotely. It is more convenient and safer for residents to check the
visitor’s identity through its video preview function. X933/C319 series are
often applied to scenarios such as villas, apartments, and buildings.

AKUVOX SMART INTERCOM www.akuvox.com
12
2.Change Log
The change log will be updated here along with the changes in the new
software version.

AKUVOX SMART INTERCOM www.akuvox.com 13
3.Model Difference
Model X933W C319S C319A
Feature
CPU 4 core A53 Quad Core
Cortex-A55/1.9GHz
OS Android 9.0 Android 9.0
Color Black & White Black
Display 7 inch IPS LCD 10 inch IPS LCD
Resolution 1280 x 800 1280 x 800
MIC Dual microphone,-26dB Single microphone，
-58dB
Speaker Dual speakers, 4Ω / 3W Dual speakers, 4Ω / 3
W
Wi-Fi IEEE 802.11
b/g/n
NA NA IEEE 802.
11 b/g/n
Bluetooth BDR/EDR NA NA
Ethernet 1xRJ45, 10/100Mbps ad
aptive
1xRJ45, 10/100Mbps
adaptive
Power Supply 12VDC/1A or IEEE 802.3
af PoE
12VDC/1A or IEEE 802
.3af PoE
Alarm Input 8 x Alarm Inputs 8 x Alarm Inputs
Door Bell Input 1 x Bell In 1 x Bell In
Relay Output 2 x Relay Out(NO/COM/N
C)
2 x Relay Out(NO/COM
/NC)
Installation Wall-mounted/Table-mo Wall-mounted/Table-
BDR/EDR

AKUVOX SMART INTERCOM www.akuvox.com
14
unted(Optional)
mounted(Optional)
Operation Temperature
-10°C ~ +45°C
-10°C ~ +45°C
Operation Humidity
-20°C ~ +70°C
-20°C ~ +70°C
Dimensions(W x H x D)
205x148x22(mm)
251x182.5x29.75(mm)

AKUVOX SMART INTERCOM www.akuvox.com
15
4.Introduction to Configuration Menu
Status: This section gives you basic information such as product information,
Network Information, and account information, etc.
Account: This section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.
Network: This section mainly deals with DHCP&Static IP setting, RTP port
setting, and device deployment, etc.
Phone: This section includes Time&language, call feature, dial management,
data import&export, door log, web relay.
Contacts: This section allows the user to configure the local contact list
store in the device.
Upgrade: This section covers Firmware upgrade, device reset&reboot,
configuration file auto-provisioning, PCAP.
Security: This section is for Password modification, account status & session
time out configuration, as well as service location switching.
Settings: This section is including the RTSPD & voice assistance set up.
Arming: This section covers the configuration including, arming zone setting,
arming mode, disarm code, and alarm action.
Mode selection:
Discovery mode: It is a plug and plays configuration mode. Akuvox devices
will configure themselves automatically when users power on the devices
and connect them to the network. It is super time-saving mode and it will
greatly bring users convenience by reducing manual operations. This mode
requires no prior configurations previously by the administrator.

AKUVOX SMART INTERCOM www.akuvox.com
16
Cloud mode: Akuvox SmartPlus is an all-in-one management system.
Akuvox SmartPlus is the mobile service that allows audio, video, remote
access control between smartphones and Akuvox intercoms. All
configurations in the device will be issued automatically from the cloud. If
users decide to use Akuvox SmartPlus, please contact Akuvox technical
support, and they will help you configure the related settings before using
them.
SDMC mode: SDMC (SIP Device Management Controller) is a simple and
comprehensive software for building management. It provides a topography
for a community while offering you a graphical configuration interface for the
door access, intercom, monitoring, alarm, etc. It is a convenient tool for
property managers to manage, operate, and maintain the community.
Tool selection
Akuvox has many configuration tools for you to set up devices more
conveniently. Here we list some common tools, please contact your
administrator to get the tool if you need them.
1. SDMC: SDMC is suitable for the management of Akuvox devices in large
communities, including access control, resident information, remote
device control, etc.
2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN(Local
Area Network)
3. Akuvox PC Manager: distribute all configuration items in batch on a LAN.
4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.

AKUVOX SMART INTERCOM www.akuvox.com
17
5. FacePro: manage face data in batch for the door phone on a LAN.
5.Access the Device
Akuvox indoor monitor system settings can be either accessed on the device
directly or on the device web interface.
5.1. Device Start-up Network Selection
Akuvox indoor monitor system settings can be either accessed on the device
directly or on the device's web interface. After the device boots up initially,
you are required to select the network connection for the device. You can
either select ethernet or wireless network connection according to your need.

AKUVOX SMART INTERCOM www.akuvox.com
18
Note:
Please refer to the chapter on Network Setting&Other connection
for the configuration of the Ethernet and wireless network
connection.
5.2. Accessing the Device Setting on the Device
5.2.1.Accessing Device Basic Setting.
You can access the device's basic setting and advance setting where you
can configure different types of functions as needed. To access the device
basic setting by pressing Setting icon . To checking the basic information
like MAC, firmware and ect.
W

AKUVOX SMART INTERCOM www.akuvox.com
19
5.2.2.Accessing Device Advanced Setting
To access the advanced setting, press Setting then press Advanced Settings
icon. Press password 123456 to enter the advanced setting.
W