Akuvox C313W-2 User manual

About This Manual
Thank you for choosing the Akuvox C313W-2 indoor monitor. This manual is
intended for the administrators who need to properly configure the indoor
monitor. This manual applies to the 212.30.6.40 version, and it provides all
the configurations for the functions and features of the C313W-2 indoor
monitor. Please visit the Akuvox website or consult technical support for any
new information or the latest firmware.

Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the persons
from injury.
Caution:
Always abide by this information in order to prevent the damages to
the device.
Note:
Informative information and advice from the efficient use of the
device.
Tip:
Useful information for the quick and efficient use of the device.

Related Documentation
You are advised to refer to the related documents for more technical
information via the link below:
http://knowledge.akuvox.com

Any Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment .
This transmitter must not be co‐located or operating in conjunction with any
other antenna or transmitter. To maintain compliance with FCC’s RF Exposure guidelines,
this equipment should be installed and operated with minimum distance of 20cm from your body.

Table of Contents
1. Product Overview....................................................................................................1
2. Change Log.............................................................................................................. 2
3. Introduction to Configuration Menu.................................................................... 3
4. Access the Device...................................................................................................5
4.1. Device Start-up Selection.......................................................................... 5
4.2. Device Home Screen Type Selection........................................................6
4.3. Accessing the Device Setting on the Device...........................................7
4.3.1. Accessing Device Basic Setting.................................................... 7
4.3.2. Accessing Device Advanced Setting.............................................7
4.4. Access the Device Setting on the Web Interface....................................8
5. Language and Time Setting................................................................................11
5.1. Language Setting...................................................................................... 11
5.1.1. Language Setting on the Device..................................................11
5.1.2. Language Setting on the Web Interface.....................................12
5.2. Time Setting............................................................................................... 12
5.2.1. Time Setting on the Device.......................................................... 12
5.2.2. Time Setting on the Device Web Interface.................................14
5.2.2.1. Time Setting on the Device Web Interface..................... 14
5.2.2.2. Daylight Saving Time Setting........................................... 15
6. Screen Display Configuration............................................................................. 17
6.1. Screen Display setting on the Device.....................................................17
6.2. Screen Display Setting on the Web Interface....................................... 18
6.3. Screensaver Configuration...................................................................... 18
6.4. Upload Device Booting Image.................................................................20
6.5. Upload Web interface logo.......................................................................20
6.6. Icon Screen Display Configuration......................................................... 21
7. Sound and Volume Configuration......................................................................24
7.1. Volume Configuration...............................................................................24
7.1.1. Configure Volume on the Device................................................. 24
7.1.2. Configure Volume on the Web Interface.....................................25
8. Phone Book Configuration.................................................................................. 26
8.1. Phone Book Configuration on the Device..............................................26
8.1.1. Add Contacts.................................................................................. 26
8.1.2. Edit Contacts...................................................................................27
8.1.3. Blocklist Settings on the Device..................................................27
8.2. Phone Book Configuration on the Web Interface.................................28
8.2.1. Contact Configuration...................................................................28
8.2.2. Contact Management....................................................................29
8.2.3. Block List Setting on the Web Interface..................................... 30
8.2.4. Contact Display.............................................................................. 31

8.2.5. Contacts Import and Export on the Web Interface................... 32
9. Network Setting.................................................................................................... 33
9.1. Device Network Configuration................................................................ 33
9.1.1. Configuring Network Connection on the Device.......................33
9.1.2. Configuring Device Network Connection on the Web Interface34
9.2. Device Deployment in Network............................................................... 36
9.3. Device NAT Setting....................................................................................37
9.4. Device Wi-Fi Setting..................................................................................37
9.5. VLAN Setting.............................................................................................. 38
10. Intercom Call Configuration..............................................................................40
10.1. IP call & IP Call Configuration............................................................... 40
10.2. SIP Call &SIP Call Configuration...........................................................40
10.3. SIP Account Registration.......................................................................41
10.4. SIP Server Configuration........................................................................42
10.5. Outbound Proxy Server configuration................................................. 43
10.6. SIP Call Configuration............................................................................ 44
10.7. Device Local RTP configuration........................................................... 44
10.8. Data Transmission Type Configuration...............................................45
10.9. Call Setting............................................................................................... 46
10.9.1. Call Auto-answer Configuration................................................46
10.9.2. Auto-answer Allow List setting................................................. 46
10.10. Intercom Call Configuration................................................................ 48
10.11. SIP Hacking Protection........................................................................48
10.12. Emergency Call Setting........................................................................49
10.12.1. SOS icon Display....................................................................... 49
10.12.2. SOS Number Settings on web Interface................................ 50
10.12.3. SOS Number Settings on device............................................. 50
10.13. Multicast Configuration....................................................................... 51
10.14. Call Forwarding Setting....................................................................... 52
10.14.1. Call Forwarding Configuration on the Device....................... 53
10.14.2. Call Forwarding Configuration on the Web Interface...........54
11. Intercom Message Setting................................................................................55
11.1. Manage Text Messages......................................................................... 55
11.2. Manage Voice Message.........................................................................56
12. Audio& Video Codec Configuration for SIP Calls.......................................... 57
12.1. Audio Codec Configuration................................................................... 57
12.2. Video Codec Configuration....................................................................58
13. Security................................................................................................................ 59
13.1. Monitor and Image..................................................................................59
13.1.1. Monitor Setting............................................................................ 59
13.1.2. Web camera Setting.................................................................... 60
13.1.3. Video Image Capturing............................................................... 61
13.2. Alarm and Arming Configuration..........................................................63
13.2.1. Configure Alarm and Arming on the Device............................ 64

13.2.2. Configure Alarm and Arming on the Web Interface................66
13.2.3. Configure Location-based Alarm on the device screen........ 67
13.2.4. Configure Location-based Alarm on the Web Interface........68
13.2.5. Configure Alarm Text...................................................................69
13.2.6. Configure Arming mode..............................................................69
13.2.7. Alarm Action Configuration........................................................70
13.2.7.1. Select Alarm Action Types..............................................70
13.2.7.2. Configure Alarm Action via HTTP Command.............. 71
13.2.7.3. Configure Alarm Action via SIP Message.....................72
13.2.7.4. Configure Alarm Action via SIP Call.............................. 72
13.2.8. Check Alarm Log..........................................................................73
13.3. Screen Unlock Setting............................................................................ 74
13.3.1. Screen Unlock by PIN Code........................................................75
13.4. Client Certificate Setting........................................................................ 75
13.4.1. Web Server Certificate.................................................................76
13.4.2. Client Certificate...........................................................................76
13.5. Power Output Setting............................................................................. 78
14. Door Access Control Configuration.................................................................79
14.1. Relay Switch Setting...............................................................................79
14.1.1. Local Relay Setting......................................................................79
14.1.2. Remote Relay Switch Setting.....................................................79
14.2. Web Relay Setting................................................................................... 80
14.3. Door Unlock Configuration.................................................................... 81
14.3.1. Door Unlock by DTMF Code....................................................... 81
14.3.2. Door Unlock via HTTP Command............................................. 82
14.3.3. Unlock by Icon Button.................................................................83
15. Device Integration with Third Party Device....................................................85
15.1. Lift Control................................................................................................85
15.1.1. Configure Lift Control..................................................................85
15.1.2. Configure Lift Control Prompt....................................................86
15.2. Smart Living Setting............................................................................... 86
16. Firmware Upgrade..............................................................................................88
17. Backup................................................................................................................. 89
18. Auto-provisioning...............................................................................................90
18.1. Provisioning Principle............................................................................ 90
18.2. Introduction to the Configuration Files for Auto-Provisioning........91
18.3. Autop Schedule....................................................................................... 92
18.4. Static Provisioning Configuration........................................................ 93
19. Call Log................................................................................................................ 96
20. Debug................................................................................................................... 97
20.1. System Log for Debugging....................................................................97
20.2. PCAP for Debugging...............................................................................98
21. Password Modification..................................................................................... 99
21.1. Modify Device Advanced Setting Password.......................................99

21.2. Modify Device Web Interface Password..............................................99
22. System Reboot&Reset.....................................................................................101
22.1. Reboot.................................................................................................... 101
22.1.1. Reboot on the Device................................................................101
22.1.2. Reboot on the Web Interface................................................... 101
22.2. Reset....................................................................................................... 102
22.2.1. Reset on the Device...................................................................102
22.2.2. Reset on the Web Interface......................................................103
23. Abbreviations....................................................................................................104
24. Contact US........................................................................................................ 107

C313W-2 Indoor Monitor Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com 1
1.Product Overview
It can be connected with the Akuvox door phone for audio/video
communication, unlocking, and monitoring. Residents can communicate with
visitors via audio/video call, and it supports unlocking the door remotely. It is
more convenient and safer for residents to check the visitor’s identity
through its video preview function. C313W-2 are often applied to scenarios
such as villas, apartments, and buildings.

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2.Change Log
The change log will be updated here along with the changes in the new
software version.

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3.Introduction to Configuration Menu
Status: This section gives you basic information such as product information,
Network Information, and account information, etc.
Account: This section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.
Network: This section mainly deals with DHCP&Static IP setting, RTP port
setting, and device deployment, etc.
Phone: This section includes Time&language, call feature, dial management,
data import&export, door log, web relay.
Contacts: This section allows the user to configure the local contact list
store in the device.
Upgrade: This section covers Firmware upgrade, device reset&reboot,
configuration file auto-provisioning, PCAP.
Security: This section is for password modification, account status & session
time out configuration, as well as service location switching.
Settings: This section is including the RTSPD & voice assistance setup.
Arming: This section covers the configuration including, arming zone setting,
arming mode, disarm code, and alarm action.
Mode selection:
Discovery mode: It is a plug and play configuration mode. Akuvox devices
will configure themselves automatically when users power on the devices
and connect them to the network. It is super time-saving mode and it will
greatly bring users convenience by reducing manual operations. This mode
requires no prior configurations previously by the administrator.
Cloud mode: Akuvox SmartPlus is an all-in-one management system.
Akuvox Cloud is the mobile service that allows audio, video, remote access

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control between smartphones and Akuvox intercoms. All configurations in
the device will be issued automatically from the cloud. If users decide to use
Akuvox SmartPlus, please contact Akuvox technical support, and they will
help you configure the related settings before using them.
SDMC mode: SDMC (SIP Device Management Controller) is a simple and
comprehensive software for building management. It provides a topography
for a community while offering you a graphical configuration interface for the
door access, intercom, monitoring, alarm, etc. It is a convenient tool for
property managers to manage, operate, and maintain the community.
Tool selection
Akuvox has many configuration tools for you to set up devices more
conveniently. Here we list some common tools, please contact your
administrator to get the tool if you need them.
1. SDMC: SDMC is suitable for the management of Akuvox devices in large
communities, including access control, resident information, remote
device control, etc.
2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN (Local
Area Network)
3. Akuvox PC Manager: distribute all configuration items in batch on a LAN.
4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.
5. FacePro: manage face data in batch for the door phone on a LAN.

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4.Access the Device
Akuvox indoor monitor system settings can be either accessed on the device
directly or on the device web interface.
4.1. Device Start-up Selection
When you first start up C313W-2 indoor monitor, you need to perform
start-up initialization, which include a series of settings, such as language,
time zone, networking method and network connection mode. You can also
set time, language and network related setting later.

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Parameter Set-up:
Auto Mode: If all devices are in Auto mode, then one of them will be
randomly selected as the master device. The master device will provide
the network to the sub devices connected to it.
Master Mode: If Master is selected, the device will work as a master
device for a house, the other 2-Wire Intercoms will connect with the
master device and get the network from the master device.
Slave Mode: If Slave is selected, the device will word as the sub device
for a house and get the network from the master device.
4.2. Device Home Screen Type Selection
Akuvox indoor monitor supports two different home screen display mode-
Call list Mode, Nine Square Mode. To configure home page mode on the
device web Phone->Key/Display, choose one suitable mode for your
scenarios.

C313W-2Indoor Monitor Administrator Guide
4.3.2.Accessing Device Advanced Setting
AKUVOX SMART INTERCOM www.akuvox.com 7
4.3. Accessing the Device Setting on the Device
4.3.1.Accessing Device Basic Setting.
You can access the device's basic setting and advance setting where you
can configure different types of functions as needed. To access the device
basic setting by pressing More > Settings.

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To access the advanced setting, press Setting then press Advance icon.
Press password 123456 (by default) to enter the advanced setting.
4.4. Access the Device Setting on the Web
Interface
You can also enter the device IP address on the web browser in order to log
in the device web interface by user name and password admin/admin where
you can configure and adjust parameter etc.

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Tip:
You can also obtain the device IP address using the Akuvox IP
scanner to log in the device web interface. Please refer to the URL
below for the IP scanner application instruction:
http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]=sca
nner

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Note:
Google Chrome browser is strongly recommended.
The Initial user name and password are “admin” and please be
case-sensitive to the user names and passwords entered.

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5.Language and Time Setting
5.1. Language Setting
When you first set up the device, you might need to set the language for your
need or you can do it later if needed. And the language can either be set up
directly on the device or on the device web interface according to your
preference.
5.1.1. Language Setting on the Device
Language setting can be configured on the device and on the device web
interface that allows you to select or change the language for screen display
to your preference. To configure the language display on the device Setting >
Language screen.

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5.1.2. Language Setting on the Web Interface.
To configure the language display on the device web Phone > Time/Lang
interface. You can either setup the device display language or device web
interface language on device web.
5.2. Time Setting
Time setting can be set up on the device and on the device web interface in
terms of time zone, date and time format etc.
5.2.1.Time Setting on the Device
To set up time setting on the device More > Setting > Time screen.