Akuvox C313 Series Manual

About This Manual
Thank you for choosing the Akuvox C313 series indoor monitor. This manual is intended
for the administrators who need to properly configure the indoor monitor. This manual is
written based on firmware 113.30.8.68, and it provides all the configurations for the
functions and features of the C313 series indoor monitor. Please visit the Akuvox website
or consult technical support for any new information or the latest firmware.

Tip
• Useful information for the quick and efficient use of the device.
Note
• Informative information and advice from the efficient use of the device.
Introduction of Icons and Symbols

Related Documentation
You are advised to refer to the related documents for more technical information via the
link below:
https://knowledge.akuvox.com

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Content
1 Product Overview........................................................................................................................4
2 Change Log................................................................................................................................ 5
3 Model Difference........................................................................................................................ 6
4 Introduction to Configuration Menu ............................................................................................. 8
5 Access the Device.....................................................................................................................10
5.1 Device Start-up Selection............................................................................................................... 10
5.2 Device Home Screen Type Selection.............................................................................................. 11
5.3 Accessing the Device Setting on the Device...................................................................................12
5.4 Access the Device Setting on the Web Interface............................................................................13
6 Language and Time Setting....................................................................................................... 15
6.1 Language Setting............................................................................................................................15
6.2 Time Setting....................................................................................................................................16
7 Screen Display Configuration.....................................................................................................20
7.1 Screen Display Setting on the Device............................................................................................. 20
7.2 Screen Display Setting on the Web Interface................................................................................. 22
7.3 Screen Saver Configuration............................................................................................................ 22
7.4 Upload Device Booting Image........................................................................................................ 24
7.5 Upload Web interface logo............................................................................................................. 24
7.6 Icon Screen Display Configuration................................................................................................. 25
7.7 Functional Buttons Display.............................................................................................................26
8 Sound and Volume Configuration.............................................................................................. 28
8.1 Volume Configuration.....................................................................................................................28
9 Phone Book Configuration .........................................................................................................30
9.1 Phone Book Configuration on the Device.......................................................................................30
9.2 Phone Book Configuration on the Web Interface .........................................................................32
9.3 Contact Display .............................................................................................................................. 35
10 Network Setting...................................................................................................................... 37
10.1 Device Network Configuration......................................................................................................37
10.2 Device Deployment in Network.....................................................................................................40
10.3 Device NAT Setting....................................................................................................................... 41

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10.4 Device Wi-Fi Setting......................................................................................................................41
10.5 VLAN Setting.................................................................................................................................42
11 Intercom Call Configuration.....................................................................................................43
11.1 IP call & IP CallConfiguration.......................................................................................................43
11.2 SIP Call &SIP Call Configuration................................................................................................... 44
11.3 SIP Account Registration..............................................................................................................44
11.4 SIP Server Configuration...............................................................................................................45
11.5 Outbound Proxy Server configuration.......................................................................................... 46
11.6 SIP Call Configuration...................................................................................................................47
11.7 Device Local RTP configuration................................................................................................... 47
11.8 Data Transmission Type Configuration....................................................................................... 48
12 Call Setting .............................................................................................................................49
12.1 Call Auto-answer Configuration................................................................................................... 49
12.2 Auto-answer Allow List Setting.................................................................................................... 50
12.3 Intercom Call Configuration..........................................................................................................51
12.4 SIP Hacking Protection.................................................................................................................51
12.5 Emergency Call Setting .................................................................................................................52
12.6 Multicast Configuration................................................................................................................ 54
12.7 Call Forwarding Setting.................................................................................................................55
13 Intercom Message Setting .......................................................................................................58
13.1 Manage Text Messages ................................................................................................................58
13.2 Manage Voice Message................................................................................................................58
14 Audio& Video Codec Configuration for SIP Calls ....................................................................... 60
14.1 Audio Codec Configuration...........................................................................................................60
14.2 Video Codec Configuration ...........................................................................................................60
15 Security.................................................................................................................................. 62
15.1 Monitor and Image........................................................................................................................62
15.2 Alarm and Arming Configuration ..................................................................................................66
15.3 Screen Unlock Setting...................................................................................................................75
15.4 Client Certificate Setting............................................................................................................... 77
15.5 Power Output Setting....................................................................................................................79
16 Door Access Control Configuration.......................................................................................... 80
16.1 Relay Switch Setting..................................................................................................................... 80

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16.2 Web Relay Setting.........................................................................................................................81
16.3 Door Unlock Configuration........................................................................................................... 82
17 Device Integration with Third Party Device................................................................................85
17.1 Lift Control.................................................................................................................................... 85
17.2 Smart Living Setting..................................................................................................................... 86
17.3 Integration with Control 4 ............................................................................................................. 87
18 Firmware Upgrade ...................................................................................................................89
19 Backup................................................................................................................................... 90
20 Auto-provisioning................................................................................................................... 91
20.1 Provisioning Principle...................................................................................................................91
20.2 Introduction to the Configuration Files for Auto-Provisioning.................................................... 91
20.3 Autop Schedule.............................................................................................................................92
20.4 Static Provisioning Configuration.................................................................................................93
21 Call Log.................................................................................................................................. 96
22 Debug........ .............................................................................................................................97
22.1 System Log for Debugging...........................................................................................................97
22.2 PCAP for Debugging..................................................................................................................... 97
23 Password Modification.................................................................................................................... 99
23.1 Modify Device Advanced Setting Password.................................................................................99
23.2 Modify Device Web Interface Password.......................................................................................99
24 System Reboot&Reset................................................................................................................... 101
24.1 Reboot.........................................................................................................................................101
24.2 Reset........................................................................................................................................... 101
25 Abbreviations ....................................................................................................................... 103
26 FAQ.......................................................................................................................................105
27 Contact US........................................................................................................................... 106

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1 Product Overview
It can be connected with the Akuvox door phone for audio/video communication,
unlocking, and monitoring. Residents can communicate with visitors via audio/video
call, and it supports unlocking the door remotely. It is more convenient and safer for
residents to check the visitor's identity through its video preview function. C313
series are often applied to scenarios such as villas, apartments, and buildings.

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2 Change Log
The change log will be updated here along with the changes in the new software version.

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3 Model Difference
Model
C313W
C313S
C313N
C313W-2
Feature
OS
Linux
Display
7-inch (176 mm) diagonal
Resolution
800*480
Wi-Fi
IEEE802.11
b/g/n, @2.4GHz
X
X
IEEE802.11
b/g/
n, @2.4GHz
Ethernet
2xRJ45, 10/100Mbps adaptive
X
Power Supply
12V DC connector
48V DC
connector
POE
802.3af Power-over-Ethernet
X
Alarm Input
8
Relay Output
1

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Installation
Wall mounting
Operation Temperature
-10°C ~ +45°C
Operation Humidity
10~90%
Dimensions (W x H x D)
200.2x132.2x27.2mm

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4 Introduction to Configuration Menu
Status: This section gives you basic information such as product information, Network
Information, and account information, etc.
Account: This section concerns SIP account, SIP server, proxy server, transport protocol
type, audio&video codec, DTMF, session timer, etc.
Network: This section mainly deals with DHCP&Static IP setting, RTP port setting, and
device deployment, etc.
Phone: This section includes time&language, call feature, screen display, multicast, audio
intercom feature, monitor, relay, lift import&export, door log, and web relay.
Contacts: This section allows the user to configure the local contact list stored in the
device.
Upgrade: This section covers firmware upgrade, device reset&reboot, configuration file
auto-provisioning, and PCAP.
Arming: This section covers the configuration including arming zone setting, arming mode,
disarm code, and alarm action.
Security: This section is for password modification, account status & session time out
configuration, as well as service location switching.
DeviceSettings: This section includes the RTSP, power output.
Mode selection:
• Discovery mode: It is a plug-and-play configuration mode. Akuvox devices will
configure themselves automatically when users power on the devices and connect
them to the network. It is a super time-saving mode and it will greatly bring users
convenience by reducing manual operations. This mode requires no prior
configurations previously by the administrator.
• Cloud mode: Akuvox SmartPlus is an all-in-one management system. Akuvox Cloud
is a mobile service that allows audio, video, and remote access control between
smartphones and Akuvox intercoms. All configurations in the device will be issued
automatically from the cloud. If users decide to use Akuvox SmartPlus, please

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contact Akuvox technical support, and they will help you configure the related
settings before using them.
• SDMC mode: SDMC (SIP Device Management Controller) is a simple and
comprehensive software for building management. It provides a topography for a
community while offering you a graphical configuration interface for door access,
intercom, monitoring, alarm, etc. It is convenient for property managers to manage,
operate, and maintain the community.
Tool selection
Akuvox has many configuration tools for you to set up devices more conveniently. Here we
list some common tools, please contact your administrator to get the tool if you need
them.
1. SDMC: SDMC is suitable for the management of Akuvox devices in large
communities, including access control, resident information, remote device control,
etc.
2. Akuvox Upgrade tool: Upgrade Akuvox devices in batch on a LAN (Local Area
Network)
3. Akuvox PC Manager: Distribute all configuration items in batch on a LAN.
4. IP scanner: It is used to search Akuvox device IP addresses on aLAN.
5. FacePro: Manage face data in batch for the door phone on a LAN.

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Note
• Only C313W-2 support the networkingmethod.
5 Access the Device
Akuvox indoor monitor system settings can be either accessed on the device directly or on
the device web interface.
5.1 Device Start-up Selection
When you first start up C313 series indoor monitor, you need to perform start-up
initialization, which includes a series of settings, such as language, time zone, networking
method and network connection mode. You can also set time, language and network
related setting later.

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Parameter Set-up:
• Auto Mode: If all devices are in Auto mode, then one of them will be randomly
selected as the master device. The master device will provide the network to the sub
devices connected to it.
• Master Mode: If Master is selected, the device will work as a master device for a
house, the other 2-Wire Intercoms will connect with the master device and get the
network from the master device.
• Slave Mode: If Slave is selected, the device will work as the sub-device for a house
and get the network from the master device.
5.2 Device Home Screen Type Selection
Akuvox indoor monitor supports two different home screen display modes: Call list
Simple, and Classic. To configure home page mode on the device web Phone > Key/
Display, choose one suitable mode for your scenarios.

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5.3 Accessing the Device Setting on the Device
5.3.1 Accessing Device Basic Setting
You can access the device's basic setting and advance setting where you can configure
different types of functions as needed. To access the device basic setting by pressing
More > Settings.
5.3.2 Accessing Device Advanced Setting
To access the advanced setting, press Setting then press Advance icon. Press password
123456 (by default) to enter the advanced setting.

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5.4 Access the Device Setting on the Web Interface
You can also enter the device IP address on the web browser in order to log in to the
device web interface by user name and password admin/admin where you can configure
and adjust parameters, etc.

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Tip
• You can also obtain the device IP address using the Akuvox IP scanner to log
in to the device web interface. Please refer to the URL below for the IP
scanner application: https://knowledge.akuvox.com/docs/how-to-obtain-ip-
address-via-ip-scanner-1?highlight=ip%20scanner
Note
• Google Chrome browser is strongly recommended.
• The Initial user name and password are admin and please be case-sensitive
to the user names and passwords entered.

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6 Language and Time Setting
6.1 Language Setting
When you first set up the device, you might need to set the language for your need or you
can do it later if needed. And the language can either be set up directly on the device or on
the device web interface according to your preference.
6.1.1 Language Setting on the Device
Language settings can be configured on the device and on the device web interface that
allows you to select or change the language for screen display to your preference. To
configure the language display on the device Setting > Languagescreen.
6.1.2 Language Setting on the Web Interface.
To configure the language display on the device web Phone > Time/Lang interface. You
can either set up the device display language or device web interface language on the
device web.

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6.2 Time Setting
Time setting can be set up on the device and on the device web interface in terms of time
zone, date and time format etc.
6.2.1 Time Setting on the Device
To set up time setting on the device More > Setting > Time screen.