Alcatel-Lucent OmniAccess 5305 BG User manual

OmniAccess 5305 BG
Business Gateway
User’s Guide

Important Information
Loss of Power/DSL Service
Alternative arrangements should be made to enable you to
contact the emergency services during a power failure or failure
of the DSL service.
Safety
Use only the mains power adaptor provided. Use of this product
with any other mains power adaptor may damage the unit and
will invalidate its approval. The mains connection must be
provided with a Safety Earth
The BRI Port operates in NT Mode and has a port classification
of SELV. As such this port MUST NOT be connected to any TNV
rated network. If there is any doubt, contact your service
provider.
The ADSL port must be protected from over voltage.
Do not plug the ADSL line into any port other than the ADSL
port, as this may damage the product.
If the OmniAccess 5305 BG needs to be relocated, disconnect
all telecommunications lines before switching off.
There are no user-serviceable components inside the
OmniAccess 5305 BG. If a fault develops with the product,
please contact your service provider.
The casing should NOT be opened under any circumstances as
it contains hazardous voltages and will invalidate the warranty.
Disposal
In accordance with EU directive 2002/96/EC regarding Waste of
Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product
and its accessories from other waste and scrap and
deliver to the WEEE collection system in your
country for recycling.
For more information please contact your local city recycling
office or the dealer from whom you originally acquired this
product.

About the OmniAccess 5305 Business Gateway
Introduction
The OmniAccess 5305 BG is a business gateway device that connects you to your
DSL service provider using your existing telephone line. Your service provider
should have enabled this service for you.
Your Telephone Service
The OmniAccess 5305 BG is fitted with one or more of the following port options (or
a combination) to support your telephone requirements:
•POTS (Plain Old Telephony System) ports for analogue phone and fax
•BRI (Basic Rate ISDN) ports for your digital telephone/PABX equipment
OmniAccess 5305 BG Series User's Guide 1
POTS
FAX
LAN
WLAN / VoIP
PABX
DSL or
Ethernet
Operator
Network
POTS
POTS
IP PHONE
POTS
BRI HANDSET
ViN0
E2
0
0

Important! Power must always be present for maintenance of communications. Alternative
arrangements should be made to enable you to contact the emergency
services during a power failure.
In the event of voice failure, where a product is fitted with POTs, port 2 links
through to the DSL. In this situation Port 2 should be fitted with a series micro
filter to avoid interference with DSL.
Internet Access
The OmniAccess 5305 is fitted with 4 Ethernet ports.
Depending on product type, the OmniAccess 5305 BG may also be enabled for
wireless connectivity.
Mains Operation
The OmniAccess 5305 BG is mains powered via the supplied mains power adaptor.
The adaptor is connected to the mains via a detachable 2 metre IEC320 type C13
power cord.
Warning! Only use the mains power adaptor provided. Use of the OmniAccess
5305 BG with any other mains power adaptor may damage the unit and
will invalidate its warranty and approval.
2OmniAccess 5305 BG Series User's Guide
Power ISDN Reset
1
2
DSL
POTS PORT 2

The Front Panel
Please note that front panel legends will vary according to product.
LED State Meaning
Power On Unit is powered on and operating
normally
Flashing in sync with another
LED
Error on that port. See above.
Flashing independently (after
boot up period)
Internal error (such as memory or
processing error)
Off Mains power is lost
DSL On DSL service established
Flashing independently at two
rates to indicate that the unit is
attempting to establish the DSL
link:
Slow (once a second)
Fast (twice a second)
Occurs following an interruption in
the power supply and after a break in
the DSL service. The unit establishes
the link in two stages:
•synchronizing to the network
•training to the network.
Flashing in sync with Power LED Error on DSL port
Off DSL interface disabled
LAN On LAN link established
Flashing in sync with Power LED Error on LAN port
Off No network signal detected
Flashing Data transfer
WLAN On Wireless LAN available
Flashing in sync with Power LED WLAN Error
Off Wireless LAN unavailable
Flashing Data transfer
Voice On Voice connections available
Flashing independently Call(s) in progress
Flashing in sync with Power LED Error on Voice ports
Off No voice service
OmniAccess 5305 BG Series User's Guide 3

The Rear Panel
The Connectors
All connectors are located on the rear of the unit. Connectors will vary according to
product type.
Power Molex Mini-Fit socket.
DSL For connection to your DSL line. RJ11 socket.
Products connect using centre pins 3 & 4 of the RJ11
connector.
Service For maintenance of the OmniAccess 5305 BG by a
qualified service engineer only.
Unauthorised use of this port may damage the product and
invalidate your warranty.
LAN for connection either to a single PC or to your Local
Area Network (LAN) via an Ethernet hub/router. Supports
10/100Base-T networks. RJ45 socket.
ISDN
Voice ports for connection to your telephone equipment
(telephone/telephone extensions/fax). Socket types:
•BRI port - RJ45 (8 connection pins)
•POTS ports - RJ11 (6 connection pins)
4OmniAccess 5305 BG Series User's Guide

The Rear Panel LEDs: LAN
Products which have multiple LAN ports are fitted with LED's.
LED State Meaning
LINK On LAN connection established
LINK Off No LAN connection established
LINK Flashing Data activity on LAN port
100 On 100 BaseT connection
100 Off 10 BaseT connection (where Link is on or flashing)
OmniAccess 5305 BG Series User's Guide 5

Getting Started
Preliminary Checks
Please ensure that you have the required equipment.
The packaging
The OmniAccess 5305 BG packaging contains the following items:
•the OmniAccess 5305 BG unit
•a mains power adaptor
•a power cord
•this User's Guide
The accessory pack from your service provider
Some of the following items may be provided for use with the OmniAccess 5305 BG:
•an Ethernet cable
•a DSL interface cable
•converters for the different types of telephone equipment that you have on your
premises
•additional installation instructions
•port numbering plan
Required Equipment
You must have the following equipment to use the OmniAccess 5305 BG:
•a DSL line that has been installed by your DSL service provider or the provider's
agent. The line will be terminated at a DSL network termination point.
6OmniAccess 5305 BG Series User's Guide

Installing the OmniAccess 5305 Business Gateway
1Choosing a suitable location
The OmniAccess 5305 BG must be installed within 2 metres of a dedicated mains
power outlet.
Do not place the unit close to a heat source (such as other electrical equipment) or
in direct sunlight.
Avoid locations exposed to heavy soiling due to exhaust from machinery, airborne
particles from industrial processes or excessive dust.
Do not enclose the device within an unventilated housing where heat may
accumulate.
2Connecting the telephone service
Your telecommunications equipment can be plugged into the Voice ports either
directly or via a suitable converter. This depends on the OmniAccess 5305 BG
model and the type of equipment on your premises.
2.1 Where a product has a BRI Port , this will be configured in NT mode, and as
such is classified as SELV (Safe Extra Low Voltage). This port must not be
connected to a TNV (Telecom Network Voltage) network. For example the
BRI port must not be connected to a port with wiring that is either directly or
indirectly external to the building.
2.2 The BRI ports must not connected to another NT mode port, this includes
other ISDN network terminating equipment (ISDN lines delivered by other
providers). The action of connecting an NT configured port to an NT port may
cause damage to both pieces of equipment.
OmniAccess 5305 BG Series User's Guide 7
VENTILATION HOLES
Important!
To ensure adequate
airflow through the unit,
please ensure that the
ventilation holes are
unobstructed at all
times.

3Connecting your LAN
3.1 Using an Ethernet cable, connect the one of the LAN ports on the
OmniAccess 5305 BG to a port on your network hub.
4Connecting the DSL Line
4.1 Using a DSL cable, connect the DSL port on the OmniAccess 5305 BG to the
DSL network termination point.
4.2 The DSL Port(s) are rated TNV3 and as such may be connected to TNV-3
ports with wiring that is external to the building.
However the DSL Port has secondary over-voltage protection only.
As such, it is recommended that DSL port be connected to a port with
Primary over-voltage protection if connected to TNV-3 ports with wiring that is
external to the building.
5Connecting power
5.1 Plug the OmniAccess 5305 BG into the mains using the supplied mains
power adaptor.
Warning! Only use the mains power adaptor provided. Use of the OmniAccess
5305 BG with any other mains power adaptor may damage the unit and
may invalidate its warranty and approval.
5.2 If necessary, switch power on at the mains socket.
6Checking that the OmniAccess 5305 BG is operational
6.1 Observe the LEDs as the OmniAccess 5305 BG performs its initialization
procedure followed by establishment of services. The sequence of lights and
available services will vary according to product.
6.1.1 When the unit is powered on All front panel LED's flash once for a
very short period of time
6.1.2 shortly after, all of the LED's will turn off for the duration of boot
initialisation.
6.1.3 The Power light, which will flash a few times before glowing solid.
This indicates that the product has booted. The DSL, LAN and Voice
services will now initialise.
6.1.4 If an Ethernet cable is connected, the LAN LED will glow steadily
once the service has initialised. The LED will flash to show data
activity.
6.1.5 The OmniAccess 5305 BG establishes the DSL link in a two-stage
process:
•synchronization, during which time the DSL LED flashes once a
second (slow)
8OmniAccess 5305 BG Series User's Guide

•training, during which the DSL LED flashes twice a second (fast)
6.1.6 When the link is established, the DSL LED goes steady.
If the DSL LED continues to flash, contact your service provider.
6.1.7 The Voice LED lights up and glows steadily when it is ready for use.
7Using your DSL Service
Important! Alternative arrangements should be made to enable you to contact the
emergency services during a power failure or failure of the DSL service.
In the event of a power failure, where a product is fitted with POTs, port 2 links
through to the DSL. In this situation a series micro filter is required to avoid
interference with DSL.
7.1 Follow the instructions supplied by your service provider.
De-installing the OmniAccess 5305 BG
If you need to de-install the OmniAccess 5305 BG in order to relocate it, for
example, proceed as follows:
1Disconnect all telecommunications lines.
2Disconnect the power supply.
OmniAccess 5305 BG Series User's Guide 9

Troubleshooting
Loss of Service
Important! Alternative arrangements should be made to enable you to contact the
emergency services during a power failure or failure of the DSL service.
You may experience loss of service for a number of reasons: loss of power, a DSL
line problem or a connectivity problem on your premises.
You should investigate each of these causes in the order in which they are listed in
the following sections.
Power Problem?
Examine the Power LED.
Power LED status Action to be taken
On steady Go on to investigate a possible DSL Line Problem.
Flashing Please make a note of which other LED is flashing and then
contact your service provider.
Off 1Check that the power lead from the adaptor is securely
located at the unit, and that the adaptor is plugged into
the mains socket.
2Check that power is available at the socket.
3If the mains plug is fused, check the fuse.
4Power cycle the unit.
If the Power LED is still off, please contact your service
provider.
10 OmniAccess 5305 BG Series User's Guide

DSL Line Problem?
Examine the DSL LED.
DSL LED status Action to be taken
On steady If your telephone calls are failing, go on to investigate a
Voice Problem.
If you are experiencing Internet access problems, go on to
investigate a LAN Problem.
Flashing
independently
There has been an interruption in the power supply or a
break in the DSL service. After a short while, the LED should
change from fast flashing to steady.
If the LED continues to flash, contact your service provider.
Off Please contact your service provider.
Voice Problem?
Examine the Voice LED.
Voice LED status Action to be taken
On Check the cable connections between the OmniAccess 5305
BG and your telecommunications equipment. If all cables are
secure, proceed as follows.
Where telephones are plugged directly into the OmniAccess
5305 BG
If you do not hear the dial tone when you go off-hook, please
contact your service provider.
Where call connection is via a PBX
If the PBX connection with the OmniAccess 5305 BG is BRI
(Basic Rate ISDN), please contact your PBX service
engineer.
If the PBX connection with the OmniAccess 5305 BG is
analogue (POTS):
1Unplug the PBX from the OmniAccess 5305 BG.
2Plug a telephone directly into a Voice port.
3Go off-hook.
4If you hear the dial tone, contact your PBX service
engineer.
5If you do not hear the dial tone, contact your service
provider.
OmniAccess 5305 BG Series User's Guide 11

WLAN Problem?
Examine the Front Panel WLAN LEDs.
WLAN LED status Action to be taken
On Check the configuration of your wireless settings.
If you still have no service, please contact your service
provider.
Off Check your wireless configuration is enabled
If you still have no service, please contact your service
provider.
LAN Problem?
Examine the LAN LED.
LAN LED status Action to be taken
On Check the integrity of your network.
If you still have no service, please contact your service
provider.
Off Check that the network cable is plugged into the LAN port.
If the cable is secure at both ends of the link and is of the
correct type, please contact your service provider.
12 OmniAccess 5305 BG Series User's Guide

OmniAccess 5305 BG - Business Gateway - User guide
https://businessportal.alcatel-lucent.com/alugesdp/content?ID=Q00034831
Dataflex Design Communications Ltd
UG OmniAccess 5305 rev 1.3
©Dataflex 2010
Declaration of Conformity
We: Dataflex Design Communications Limited
Connect House
Kingston Road
Leatherhead, Surrey
KT22 7LT, UK
declare under sole responsibility that the product
ViNE500 Branded for Marketing ‘OmniAccess 5305’
to which this declaration relates, is compliant with the essential requirements of
R&TTE Directive 1999/5/EC of 9 March 1999
RoHS Directive 2002/95/EC of 27 January 2003
WEEE Directive 2002/96/EC of 27 January 2003
Energy Using Product Directive 2005/32/EC 6 July 2005
and that the following harmonized standards have been applied:
EN 60950-1: 2006
EN 55022: 2006 + Amendment 1: 2007
EN 55024: 1998 + Amendment 1: 2001 + Amendment 2: 2003
EN 61000-3-2: 2006
EN 300 328 V1.7.1
EN 301 489-1 V1.8.1
EN 301 489-17 V1.3.2
Commission Regulation No 278/2009
Signed …………………….
Name G S Bathija
Position Managing Director
Place and date of issue Leatherhead, March 2010
Year of affixing CE mark 2010