Alliance Laundry Systems LWS02N Series User manual

for your
topload
washer
www.comlaundry.com
Inside . . .
Safety Information . . . . 3
Operation . . . . . . . . . . . . 6
Clothing Care . . . . . . . . . 15
Maintenance. . . . . . . . . . 23
Troubleshooting. . . . . . . 25
Para bajar una copia de estas
instrucciones en español, visite
www.comlaundry.com.
Part No. 201959
November 2006

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201959
For your safety and to reduce the risk of fire or an explosion, do not store or use
gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
W022E
WARNING

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201959
Safety Information
Explanation of Safety
Messages
Throughout this manual and on machine decals,
you will find precautionary statements
(“DANGER,” “WARNING,” and “CAUTION”) followed
by specific instructions. These precautions are
intended for the personal safety of the operator,
user, servicer, and those maintaining the machine.
Additional precautionary statements
(“IMPORTANT” and “NOTE”) are followed by
specific instructions.
IMPORTANT: The word “IMPORTANT” is used to
inform the reader of specific procedures where
minor machine damage will occur if the
procedure is not followed.
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or
servicing information that is important but not
hazard related.
Important Safety Instructions
Save These Instructions
1. Read all instructions before using the
washer.
2. Refer to the Grounding Information in the
Installation Instructions for the proper
grounding of the washer.
3. Do not wash articles that have been
previously cleaned in, washed in, soaked in, or
spotted with gasoline, dry-cleaning solvents,
or other flammable or explosive substances
as they give off vapors that could ignite or
explode.
4. Do not add gasoline, dry-cleaning solvents,
or other flammable or explosive substances
to the wash water. These substances give off
vapors that could ignite or explode.
Indicates an imminently hazardous
situation that, if not avoided, will
cause severe personal injury or death.
DANGER
Indicates a hazardous situation that, if
not avoided, could cause severe
personal injury or death.
WARNING
Indicates a hazardous situation that, if
not avoided, may cause minor or
moderate personal injury or property
damage.
CAUTION
To reduce the risk of fire, electric
shock, serious injury or death to
persons when using your washer,
follow these basic precautions:
W023
WARNING
© Copyright 2006, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or
transmitted in any form or by any means without the expressed written consent of the publisher.

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201959
5. Under certain conditions, hydrogen gas may
be produced in a hot water system that has
not been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a
period, before using a washing machine or
combination washer-dryer, turn on all hot
water faucets and let the water flow from
each for several minutes. This will release any
accumulated hydrogen gas. THE GAS IS
FLAMMABLE. DO NOT SMOKE OR USE AN
OPEN FLAME DURING THIS TIME.
6. Close supervision of children is necessary
when the washer is used near children. This is
a safety rule for all appliances.
7. Before the washer is removed from service or
discarded, remove the lid to the washing
compartment.
8. Do not reach into the washer if the washtub
or agitator is moving.
9. Do not install or store the washer where it
will be exposed to water and/or weather.
10. Do not tamper with the controls.
11. Do not repair or replace any part of the
washer, or attempt any servicing unless
specifically recommended in the user-
maintenance instructions or in published
user-repair instructions that you
understand and have the skills to carry out.
12. To reduce the risk of an electric shock or fire,
DO NOT use an extension cord or an adapter
to connect the washer to the electrical
power source.
13. Use your washer only for its intended
purpose, washing clothes.
14. ALWAYS disconnect the washer from
electrical supply before attempting any
service. Disconnect the power cord by
grasping the plug, not the cord.
15. Install the washer according to the
Installation Instructions. All connections for
water, drain, electrical power and grounding
must comply with local codes and be made
by licensed personnel when required. Do not
do it yourself unless you know how!
16. To reduce the risk of fire, clothes which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
flammable chemicals, thinner, etc. or
anything containing wax or chemicals such
as in mops and cleaning cloths, must not be
put into the washer. These flammable
substances may cause the fabric to catch
on fire by itself.
17. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or
product.
18. Keep your washer in good condition. Bumping
or dropping the washer can damage safety
features. If this occurs, have your washer
checked by a qualified service person.
19. Replace worn power cords and/or loose plugs.
20. Be sure water connections have a shut-off
valve and that fill hose connections are tight.
CLOSE the shut-off valves at the end of
each wash day. Replace fill hoses every five
years.
21. Lid MUST BE CLOSED any time the washer
is to agitate or spin. DO NOT by-pass the lid
switch by permitting the washer to agitate
or spin with the lid open. A brake will stop the
washtub within seconds if the lid is opened
during spinning. If the washtub does not
stop when the lid is opened, remove the
washer from use and call the service person.
22. Check washer for water leaks after each use.
If water is found, turn off the water supply
and call for service immediately . Don’t use
washer until it is repaired by an authorized
service agent.

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201959
23. If the washer’s volume or type of sound
changes from what is normally heard, call an
authorized service agent immediately to
prevent possible damage to other
components.
24. Never start a cycle and leave the property
without first checking to make sure the wash
cycle is complete.
25. Always read and follow manufacturer’s
instructions on packages of laundry and
cleaning aids. Heed all warnings or
precautions. To reduce the risk of poisoning
or chemical burns, keep them out of the
reach of children at all times (preferably in a
locked cabinet).
26. Always follow the fabric care instructions
supplied by the garment manufacturer.
27. Never operate the washer with any guards
and/or panels removed.
28. DO NOT operate the washer with missing or
broken parts.
29. DO NOT by-pass any safety devices.
30. Failure to install, maintain, and/or operate
this machine according to the
manufacturer's instructions may result in
conditions which can produce bodily injury
and/or property damage.
31. Replace washer fill hoses every five years.
NOTE: The WARNING and Important Safety
Instructions appearing in this manual are not
meant to cover all possible conditions and
situations that may occur. Observe and be
aware of other labels and precautions that are
located on the machine. They are intended to
provide instructions for safe use of the
machine. Common sense, caution and care
must be exercised when installing, maintaining,
or operating the washer.
Always contact your dealer, distributor or service
agent about any problems or conditions you do
not understand.

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201959
Operation
Before Washing
Prepare Wash Load
Empty Pockets and Cuffs
Make sure all pockets are empty and turn them
inside out. One bobby pin, metal or plastic toy, nail
or sharp object in a load can catch laundry and
cause tears. Facial tissue left in a pocket will
produce extreme “lint”. A crayon or lipstick in a
wash load may cause stains that cannot be
removed. Roll down cuffs and shake out grass,
sand and gravel.
Mend Rips and Tears
Little holes can become bigger in the washer.
Mend holes and tears before placing garments in
the washer.
Close Zipper and Fasten Hooks
These can catch on garments in a wash load and
tear them. Tie belts and sashes so they won’t
wind around clothes.
Check For Colorfastness
Squeeze a portion of garment in warm or hot
sudsy water. If the color bleeds or runs, wash the
item separately in cold water.
Sort Items
Different items use different wash cycles and
temperatures. Always follow the manufacturer’s
care label. Proper sorting is easy if you follow a
few guidelines:
1. Sort by Color:
Separate items into loads of
whites, darks, lights and non-
colorfast.
2. Sort by Fabric and Construction:
Separate items into loads of
cottons/linens, permanent press,
synthetics/blends/poly knits, and
delicates.
3. Sort by Temperature:
Separate items into loads
that can be washed in cold,
warm or hot water.
4. Sort by Type and Amount of Soil:
Heavily soiled clothes will need extra
treatment. Lightly soiled clothes can become
dingy if washed with heavily soiled items.
5. Sort Lint “Shedders” From Lint “Receivers”:
Some fabrics attract lint and should not be
washed with lint-shedding loads. Lint
shedders are cottons, terry towels, chenille
bedspreads, rugs and clothes that have been
heavily bleached.
Lint receivers are synthetics, permanent or
durable press, knits (including socks),
corduroy, and other smooth fabrics.
Pretreat
Pretreat shirt collars and cuffs with a pretreat
product or liquid detergent when placing them in
the washer. Before washing, treat special stains
individually. Refer to Stain Removal section for
procedures on treating specific stains.
Whites
TLW1991
TLW1991N
Cottons
TLW199
1
TLW1991N
TLW1990N
TLW1990N
Cold
TLW1991N
TLW1991N

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201959
Loading the Washer
NOTE: Always add detergent first.
Load Articles
•Load items by the amount of space they
take up, not by their weight. Mix large and
small items in a load to get the best washing
results.
•Drop items loosely into the washtub. The bulk
of the clothes rather than the weight will
determine load size. Do not pack items in or
wrap them around the agitator. Overloading
can cause poor cleaning, excessive wrinkling
and tears.
•Items should move freely through the wash
water for best cleaning results. Items should
rollover, sink and then reappear.
•When washing very large items, do not fill
washtub as full as with other loads.
Water Level
•The water level in your washer should fit the
size of your wash load. Small loads will use
lower water levels. There must be enough
water in the washtub to allow items to move
and turn over freely.
•Overloading the washtub can result in poor
washing and rinsing.
•Overloading may also cause wrinkling and
tearing of items.
IMPORTANT: If in doubt, always use a higher
water level. Most average loads will require a
water setting between Medium and Extra Large.
Failure to have the correct volume of water
relative to the load will increase the incidence of
excessive lint.
•Reset (OPTIONAL)
Use the RESET if agitation has started and
more water is needed for the load.
Do not wash or dry items soiled with
vegetable or cooking oils. Some oils
may remain after washing and may
cause the fabric to catch on fire by
itself.
W527
WARNING
TLW1992N
TLW1992N
TLW199
3
Wrong Water Level for
Size of Load
Right Water Level for
Size of Load
TLW1993N
Load Sizes
Small 3-4 permanent press dress shirts or 1 twin sheet, 1 pillow case or 1-2 lightweight
dresses
Medium 6-7 permanent press shirts or 2 twin sheets, 2 pillow cases or 8 standard bath
towels, 6 wash cloths
Extra Large 8-9 shirts, 5 pair polyester pants or 2 queen size sheets, 4 pillow cases,
2 nightgowns, 1 pair men’s pajamas or 1 queen size bedspread

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201959
Wash Temperature
Hot Water
Hot water will give the best results of cleaning
and sanitizing, but it is not suitable for all items.
It is best for sturdy whites and colorfast items,
heavily soiled items and diapers.
Warm Water
By using warm water, there is less chance of color
loss in items. Warm water also reduces wrinkling
in permanent press items. Use with light and
moderate soils, non-colorfast or dark colors,
permanent press, silks, woolens, nylon, and acrylic.
Cold Water
Cold water is less effective in cleaning than hot or
warm water, but it does minimize wrinkling and
color fading. Use it for washing extra-sensitive
clothes and for the rinsing of all fabrics.
NOTE: In wash temperatures colder than 60oF
(15oC), detergents do not dissolve well. This
may cause ineffective cleaning, or lint and
residue to form.
Energy
You can save energy when washing by following a
few guidelines:
1. Heating water accounts for the greatest
energy expense when washing. Save on
heating water by using warm or cold washes
as well as cold rinses.
2. Wash full loads, but do not overload.
3. Use soak cycles for heavily soiled items to
reduce wash times.
4. Select a shorter wash time for lightly soiled
items.
120°F
(49oC)
100oF
(37oC)
60oF
(15oC)
HOT
WARM
COLD
TLW1994N
Wash Temperature Guide
Water Temperature Use Comments
HOT
(approximately 120°F [49°C], as
determined by outside water
supply)
• Sturdy whites and colorfast items
• Work clothes
• Soiled items
•Diapers
• Best cleaning for heavily soiled
items
• Best for sanitizing
WARM
(approximately 100ºF [37°C],
as determined by outside water
supply)
• Light and moderately soiled items
• Non-colorfast or dark colors
• Permanent press
• Silks, woolens, nylon, acrylic
• Reduces wrinkling in permanent
press fabrics
•Lessfading
• Reduces shrinking in knits
COLD
(approximately 60ºF [15°C], as
determined by outside water
supply)
• Rinsing of most items
• Non-colorfast fabrics
• Extra sensitive clothing
• Saves energy
• Reduces color fading
• Reduces wrinkling
• Reduces shrinking
NOTE: Some models regulate the hot and warm temperatures to save energy costs. In these models,
hot water is approximately 102ºF (39°C) and warm water is approximately 80°F (26°C).

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201959
Operating Your Washer
Determine Proper Cycle
(Some cycles may not be included on your model)
Regular Cycle
Use for sturdy items, like play or work clothes,
towels, T-shirts, etc. The wash time selection will
depend on the type of fabric and the amount of
soil. For the best results when cleaning heavily
soiled items, use a longer wash time (15 minutes
maximum). Lightly soiled items require less wash
time and spin out.
There are three settings in the REGULAR cycle –
Extra Clean, Normal and Light. On some models,
the number shown next to these settings is the
length of agitation in minutes. (For example:
Setting the timer on Extra Clean will be a 15
minute agitation.)
Permanent Press Cycle
Use for permanent press items and synthetics.
The wash time selection will depend upon the type
of fabric and amount of soil.
There are two settings in the PERMANENT
PRESS cycle – Normal and Light. On some
models, the number shown next to these settings
is the length of agitation in minutes. (For
example: Setting the timer on Normal will be a
nine minute agitation.)
Delicate Cycle
Wash delicate items usually washed by hand on
this cycle. A full tub of water is recommended
(even for small loads) to allow the delicate items
to move freely through the water. More water
helps reduce fabric wear, wrinkling, and provides
for a clean wash.
There are two settings in the DELICATE cycle –
Normal and Light. On some models, the number
shown next to these settings is the length of
time in minutes. (For example: Setting the timer
on Normal will be nine minutes, including short
periods of agitation and long periods of soaking.)
Soak/Prewash (on select models only)
Use for heavily soiled or stained clothing. During
the SOAK/PREWASH setting, the washtub will fill
with water, agitate for a reduced period of time,
pause for approximately 12 minutes, and spin out
to complete the cycle.
To reduce the risk of fire, electric shock,
serious injury or death to persons, read
the Safety Information section before
operating your washer.
W522
WARNING

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201959
To Wash Clothes
IMPORTANT: Before using your new washer,
make sure the washer cord is plugged into a
120 Volt electrical outlet that has the proper
grounding and polarity. Make sure the washer
hoses are connected to the hot and cold water
faucets, and that the faucets are turned on. Be
sure the drain hose is not kinked and is inserted
into a drain. Refer to the INSTALLATION
INSTRUCTIONS for details of proper washer
installation.
IMPORTANT: Prior to first wash, use an all
purpose cleaner, or a detergent and water
solution, and a damp cloth to remove shipping
dust from inside of washtub.
1. Get the clothes ready for washing. Empty
pockets and cuffs. Sort items into separate
loads. Pretreat stains and heavily soiled
areas.
IMPORTANT: Remove all sharp objects from
laundry to avoid tears and rips to items during
normal machine operation.
2. Measure and add detergent to the washtub.
Follow instructions on detergent package for
amount to use.
3. Add clothes loosely into the washtub.
4. Close the lid. The washer will not agitate or
spin with the lid open.
TLW1991N
TLW1991N
TLW1995N
TLW1995N
TLW1996N
TLW1996N
TLW1997N
TLW1997N
To reduce the risk of serious injury, do
not by-pass the lid switch by permitting
the washer to agitate or spin with the lid
open.
W523
WARNING

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5. Set WASH/RINSE temperatures.
The Energy Saver settings, marked with an
asterisk (*), show which temperature settings will
use the least energy.
6. Set LOAD SIZE (WATER LEVEL) control. Use
RESET if agitation has started and more
water is needed.
IMPORTANT: Holding the LOAD SIZE (WATER
LEVEL) control in the RESET position can cause
flooding of the washer.
7. Select the cycle according to the type of
fabric being washed. Push the timer knob in
and turn clockwise to the desired cycle and
wash time.
8. Pull the timer knob out to start the water fill.
Agitation will begin when the water reaches
the level you selected.
NOTE: Lid must be closed for agitation and spin
to start.
The washer will stop (pause) shortly before the
wash and rinse spins. Do not turn the timer
through these pauses. They are part of the
cycle.
TLW2080N
TLW2080N
TLW2081N
TLW2081N

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201959
Timer
Although the washer cycles are automatic, the
timer may be reset to lengthen, shorten or repeat
a portion of a cycle.
To set or reset the timer, push timer knob in to
stop the washer. Hold timer knob in firmly while
turning it clockwise to the setting desired. Pull
timer knob out to start the washer.
Manual Soaking
Set the timer knob in the center of the word
“RINSE” (this prevents the washer from spinning
without first filling with water). Place the soaking
product and clothes load in the washtub. Pull
timer knob to start washer fill. After fill is
completed and agitation has started, (lid must
be closed) push the timer knob in. This will stop
the washer. When the clothes have soaked the
desired length of time, TURN THE TIMER KNOB TO
THE START OF THE SPIN SETTING, then pull the
timer knob out to start the spin.
Failure to turn the timer knob to the spin
cycle and completely drain the washtub
after soaking will result in the washer
overflowing and cause property damage.
W524
CAUTION

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201959
Optional Features
Bleach Dispenser
The bleach dispenser is located in the left front
corner, under the lid.
Use liquid bleach in the dispenser. Powdered
bleach must not be used in the dispenser. Add
powdered bleach to the wash water.
Use no more than one cup chlorine bleach for large
loads, three-quarters cup for medium and one-
half cup for small loads.
Carefully pour recommended amount of bleach
into the dispenser during the first fill of the
washer.
Be careful not to spill undiluted bleach. It is a
strong chemical and can damage some fabrics if
it is not properly diluted.
Fabric Softener Dispenser
To Use Dispenser
After the clothes are loaded into the washtub
and before the start of the WASH cycle, pour the
proper amount of liquid fabric softener into the
bottle measuring cap (refer to bottle directions).
Pour into dispenser.
The large fabric softener dispenser allows for the
fabric softener to be diluted with water. We
recommend adding water up to the fill level. Do
not exceed tip of arrow which indicates correct fill
level. Over-filling can allow fabric softener to spill
onto the clothes, causing stains on clothes if the
softener comes into contact with detergent
suds.
Setting the water level to medium or higher will
result in better performance from the fabric
softener.
The fabric softener will remain in the dispenser
during the wash fill, agitation and spin. At the end
of the wash spin, the liquid fabric softener will be
dispensed into the washtub through the slots in
the agitator and will be mixed with the incoming
rinse water.

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201959
To Clean the Dispenser
Remove the dispenser housing from agitator by
squeezing the lower part of the dispenser, pulling
directly upward and at the same time tilting
slightly. This will expose the dispenser cup, which
is also removable, for cleaning (refer to
illustration). Both housing and cup can be soaked
in hot soapy water and rinsed clean. The funnel
shape in top of agitator also needs to be cleaned.
The hole and the slots in the two rings will require
using a small brush for proper cleaning.
After cleaning, install dispenser cup, then push
dispenser housing directly downward onto top of
agitator until firmly snapped together.
Use Tips
•Fabric softener spilled onto garments may
cause staining. To remove, dampen stain and
rub with bar soap. Wash as usual.
•Liquid fabric softeners will be dispensed
during the final rinse and should not be
combined with bleach, bluing, starch,
detergents, soaps or packaged water
conditioners.
•Fabric softener is not to be used in
dispenser when using Prewash cycle, if
available.
•When adding detergent to wash water, do
not allow any to enter into softener
dispenser cup, as softener will become
gummy.
To prevent softener buildup, the dispenser can be
filled with clean water for automatic cleaning. This
can be done in washing cycles other than when
softener is used.
Agitator Cap
IMPORTANT: If your washer comes with an
agitator cap, the cap must be on at all times.
TLW2001N
Dispenser Housing
Dispenser Cup
Agitator
TLW2001N

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201959
Clothing Care
Clothing Care Labels
The symbols below appear on many clothing care
labels. Following the instructions on each label will
help ensure the best laundry results.
WASH
BLEACH
IRON
Machine Wash Cycle
TLW2011N
Pe r m a n e n t
Press/Wrinkle
Resistant
TLW2012N
Gentle/
Delicate
TLW2013N
Hand wash
Warning
Signs
TLW2015N
Hot TLW2016N
Warm TLW2017N
Cold
TLW2018
Do not wring
TLW2014N
Do not wash
Water Temperature
TLW2010N
Normal
TLW2019N
TLW2020N
TLW2021N
Bleach Symbols
Any bleach
(when needed)
Warning
Signs
Only
non-chlorine
bleach
(when needed)
Do not bleach
TLW2027N TLW2024N
TLW2025N
Iron - Dry or Steam
Low
Warning
Signs
TLW2022N
Iron
TLW2023N
High Medium
No steam
Do not iron
DRY
DRYCLEAN
DRY2033N
DRY2034N
DRY2035N
DRY2036N
DRY2037N
DRY2038NDRY2039N
DRY2040N
DRY2041N
DRY2042N
DRY2045N
DRY2046N
Tumble Dry Cycle Warning
Signs
Dry Do not
tumble dry
Normal Pe r m a n e n t
Press/Wrinkle
Resistant
Gentle/
Delicate
High Medium Low No heat/Air
Do not dry
(used with
do not
wash)
DRY2043N
Line dry/
Hang to dry In the shade
Special Instructions
DRY2044N
Drip dry Dry flat
Heat Setting
DRY2048N
Dryclean Warning
Signs
DRY2047N
Dryclean
Do not
Dryclean

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201959
Washing Special Items
NOTE: Always Follow Manufacturer’s Care Label
Instructions
Bedding • Use warm wash temperature.
• Use PERMANENT PRESS cycle.
• Pretreat heavily soiled areas before washing.
• When washing an electric blanket, protect the plug by stitching the edge of the
blanket over the plug. Only dry in dryer if manufacturer says it can be done.
Diapers • Rinse out diapers immediately in cold water and soak in a diaper pail with a
small amount of detergent or enzyme presoak. Soak before washing.
• Limit wash load to two dozen cloth diapers.
• Use an all-purpose detergent.
Draperies, Curtains, Slip Covers • Shake to remove dust. Remove hooks and close zippers.
• Sun-damaged draperies and curtains will not withstand washing.
• Use warm water.
• Wash curtains frequently. They can be weakened from soil, fumes, dust, and
the sun.
• Fiberglass curtains need gentle care. Read care label to see if washable. Some
fiberglass curtains should be hand washed.
Pillows
(Feather and Down)
• Do not wash pillows unless they can be dried in dryer. They may mildew if not
dried completely.
• Wash two pillows at a time or add towels for balance.
• Use warm wash and cold rinse.
• Stop the washer (by pushing the timer knob in) after water has filled half way.
Submerge pillows to release trapped air. Start washer to complete fill. For
best results, stop washer periodically during cycle to release air from pillows.
Rugs • Shake before washing. Do not use hot water on rubber-backed rugs.
• Wash two or three rugs to balance the washer.
Slips and Nightgowns • Wash often using all-purpose detergent, warm or hot water and cold rinse on
the PERMANENT PRESS cycle.
• To keep nylons and polyesters white, wash only with whites and use chlorine
bleach occasionally.
• Use fabric softener in the rinse to remove static electricity.
Shoes • Most shoes made of cloth and rubber can be washed.
• Use the REGULAR cycle and warm water.
• Wash with towels to balance the load.
Cotton Knits • Unless the label indicates it is preshrunk, cotton knits will probably shrink to
some degree.
• Wash water should be hot or warm, suitable for color and soil.
• Rinse water should be cold.
Rayon Knits • Rayon stretches and shrinks easily. Treat as a delicate fabric and wash gently.
Synthetic Fiber Knits • These items will generally keep their shape.
• Make sure trimmings (including belts) are machine washable, seams are not
puckered, and zippers and trimmings are well fastened.
Knits of Manufactured Fibers • Use PERMANENT PRESS cycle.
• Wash water should be warm, or suitable for color and soil.
• Rinse water should be cold.
• Do not wash with lint-shedding fabrics.

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201959
Clothing Concerns
To keep clothes looking white or bright, use good
washing practices at all times to prevent a
gradual build-up of soil or water hardness
minerals on them. If you notice that your clothes
are not as bright as they should be, take
corrective measures immediately.
Sweaters of Manufactured Fibers • Follow directions for comparable knits.
• Button sweaters and turn inside out.
• Stretch to shape after washing.
• Avoid pulling when wet.
Wool Items • Unless labeled “machine washable,” wash by hand.
Permanent Press • Wash often. Permanent press clothes tend to look clean even when they should
be washed.
• Do not wash with lint-shedding loads.
• Pretreat grease stains and oily areas.
• Use the PERMANENT PRESS cycle, hot or warm water, cold rinse and
sufficient detergent.
• Use fabric softener in the rinse water. This will reduce the static electricity
which attracts lint and makes garments cling.
Problem Cause Solution
Gray or Dingy
Clothes
Insufficient Detergent Add more detergent to washtub before loading clothes. Mild
detergents are not suitable for average soil.
Improper Sorting Wash whites separately. Separate light from heavily soiled
items. Clothes can pick up soil from dirty wash water.
Nonphosphate Detergent and Hard
Water
Follow package directions. Soften water if possible.
Water Not Hot Enough White clothes will stay whiter with hot wash water. Increase
temperature.
Overcrowding Washer Clothes must circulate freely through the water for best
results.
Yellowed Clothes Unremoved Soil Skin soil is hard to remove. Check hem edge of sheets and
pillowcases, bottom end of t-shirts, etc. If this portion is white
and center is yellow, the fabric contains unremoved soil. Use
sufficient detergent and a hot wash. Chlorine bleach may be
needed.
Clothes Stained From Iron in the Water To test if an iron stain, use a rust remover on a portion of the
garment. Follow bottle directions for larger items.
Older Clothes Some white fabrics turn yellow with age and cannot be
whitened.
Clothes Tearing or
Damaged
Improper Use of Chlorine Bleach No correction for bleach damaged clothes. Always measure and
dilute bleach. Take extra care to avoid unwanted spilling.
Overcrowding or Overloading Make sure all items can move freely during agitation.
Insufficient Precare Fasten all hooks and zippers. Mend tears. Remove objects from
pockets.
continued

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201959
Laundry Products
Excessive Lint Improper Sorting Fabrics which shed lint cannot be washed with fabrics that
receive lint.
Insufficient Detergent /
Non-phosphate Detergent
Use enough detergent so lint remains suspended in water and
flushed out.
Mixing Fabric Types Knits and Permanent Press attract lint. Wash these only with
similar items. Use fabric softener in rinse water.
Wrinkling Improper Sorting Heavy items like towels should not be washed with light items
like nightgowns.
Too Many Clothes in Washer Clothes must circulate freely through the water for best
results.
Improper Cycle Make sure cycle selected is appropriate for type of clothes.
Improper Temperature Using a warm or cold wash and a cold rinse reduces wrinkling.
Problem Cause Solution
Laundry Aids Use Comments
Soak/Pretreat
Products
• Use an enzyme soaking product (Biz, Axion*) and follow
steps under soaking instructions in the Operating
Your Washer section or soak overnight to remove
stains and soils.
• Always follow manufacturer’s instructions with any
pretreat product (Spray ‘N Wash, Shout*, etc.).
• Do not use a soaking product with
chlorine bleach.
• Do not use pretreaters around the
washer or dryer control panel. They
may harm the finish or panel
markings.
Detergents/Soaps • You may use detergents or soap in your washer.
Powdered or liquid detergents can be used. Only use
soap in soft water.
• Always put detergent or soap into
washtub before loading the
clothes.
• Soap and nonphosphate powdered
detergents will not give good
washing results in hard water.
Soap in hard water will form sticky
deposits.
• The use of powdered soap is not
recommended when washing in cold
water.
Bleaches • Use to remove certain stains, disinfect, and keep
clothes white.
• Use bleach in the wash water only. Do not use bleach in
the rinse.
• Follow directions on clothing care label.
• Bleach should not be used as a substitute for
detergent. Use the recommended amount of bleach.
• When using liquid chlorine bleach,
always use the bleach dispenser.
• Always measure the bleach. Never
exceed one cup of bleach per full
load.
• Never use chlorine bleach and
ammonia in the same wash cycle.

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201959
* Brand names are trademarks of their respective manufacturers.
Stain Removal
•Many soils will not become stains if treated
promptly. Older stains may be difficult or
impossible to remove. Hot water will set
some stains, particularly protein based
stains. Use cold or warm water on these
before washing in hot water.
•Always follow the instructions on the
clothing care label and instructions on stain
removal products.
•When removing a stain, treat the stain from
the back of the fabric unless otherwise
noted. This will force the stain off the
surface instead of driving it through the
fabric.
•Always test to be sure that a stain removal
product will not damage fabric by applying to
a small part of the fabric that is not easily
seen.
Bleach Alternatives • In some cases, mild bleaching may be accomplished
using white vinegar, hydrogen peroxide or lemon juice as
a pretreater.
• An oxygen bleach may be used in the wash cycle.
• Always test to be sure that the
product will not damage fabric by
applying to a small part of the
fabric that is not easily seen.
Fabric Softeners • Use to soften clothes and remove static electricity
from permanent press knits and other fabrics of
manufactured fibers.
• Add during the rinse cycle, or if available, use the
fabric softener dispenser, using no other product in
the rinse. Follow bottle directions carefully.
• Undiluted fabric softener poured
directly on clothes can stain them.
• Do not mix with detergent or
bleach.
Laundry Aids Use Comments
Never put highly flammable substances like gasoline, kerosene, waxes, cooking oils,
dry cleaning solvents, etc. into a washer or dryer. Never put articles that have been
cleaned with such substances into a washer or dryer. Failure to comply with these
warnings could result in a fire, explosion, and/or serious burns or death. All items with
these substances on them should be thoroughly hand-washed with a detergent so that
no trace of the flammable substances remains. The articles can then be machine
washed and/or dried.
W525
Do not wash or dry items soiled with vegetable or cooking oils. Some oils may remain
after washing and may cause the fabric to catch on fire by itself.
W527
WARNING
Stain Treatment
Alcoholic Beverages Rinse stain immediately with cold water or soak stain 30 minutes in cold water. Apply
detergent or dishwashing liquid to any trace of stain while still wet. If safe for the fabric,
wash in hot water using chlorine bleach.
Baby Food, Formula Rinse with cold water. Soak with an enzyme soaking product. Rinse. Wash as usual. If
stain remains, apply a pretreat product and wash again.
continued

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201959
Blood Treat stain immediately. Soak 30 minutes or more in cold water. Rub detergent into
stain. If stain persists, place a small amount of household ammonia on the stain and
rub again with detergent. If safe for fabric, wash in hot water and chlorine bleach if
traces of the stain persist.
Candle Wax Rub with ice and scrape off excess wax. Place stain between paper towels and press with
warm iron. Then place stain face down on paper towels and sponge with rubbing alcohol,
if safe for fabric (refer to WARNING on previous page). Let dry, wash. If traces of color
remain, wash with commercial color remover (Rit, Putnam,* etc.) or, if safe for the fabric,
hot water and chlorine bleach.
Cheese Rinse with cold water. Soak with an enzyme soaking product. If the stain remains, apply
a pretreat product. Wash as usual.
Chewing Gum Rub with ice and scrape off excess gum. Place face down on paper towels and sponge
with a pretreat product.
Chocolate or Cocoa Rinse with cold water. Rub detergent into stain and soak in cold water. If greasy stain
remains, sponge face down on paper towels with a pretreat product. If traces of the
stain remain, wash in hot water and chlorine bleach (if safe for fabric).
Coffee, Tea Soak in cold water. Rub detergent into stain, rinse. If traces of the stain remain, use a
pretreat product and wash in warm water, or wash in hot water with chlorine bleach (if
safe for fabric).
Copier Toner Shake off loose powder. Brush stain with toothbrush to remove remaining powder.
Sponge stain with soapy water. If stain remains, apply a pretreat product and wash in
hot water (if safe for fabric).
Crayon Treat the same as candle wax or place face down on paper towel and spray with WD-4O*.
Rinse. Wash in hot water (if safe for fabric) using soap (not a detergent) and 1-2 cups
baking soda. If stains remain, professional drycleaning may be necessary.
Deodorants and Anti-Perspirants Some of these products contain substances that can change the color of some dyes.
The color can sometimes be restored if the area is sponged with ammonia then rinsed.
To remove stains, apply white vinegar. Rub and rinse. If stains remain, rub detergent into
stain and wash with hot water and chlorine bleach (if safe for fabric).
Dye Treat with a commercial dye remover (Rit, Putnam*) or, if safe for fabric, bleach with
chlorine bleach.
Egg, Gravy If dried, scrape off excess. Soak in cold water. Rub detergent into damp stain and, if
safe for fabric, wash in hot water and chlorine bleach.
Eye and Face Make-up Tap on the stain with a spoon to loosen it. Rub dampened stain with bar soap,
dishwashing liquid or detergent. If stain remains, soak in water and detergent. Apply a
pretreat product and wash as usual.
Fabric Softener Dampen stain and rub with bar soap. Wash as usual.
Felt-Tip Marker Rub detergent into damp stain. Apply a pretreat product. If safe for fabric, wash in hot
water and chlorine bleach.
Fruit Juices Soak in cold water. Wash in hot water with chlorine bleach (if safe for fabric).
Grass Place face down on paper towel and sponge with rubbing alcohol (if safe for fabric).
Rinse. Apply a pretreat product and wash. If stain remains, wash in hot water with
chlorine bleach (if safe for fabric).
Stain Treatment