Alliance Laundry Systems Speed Queen TR5003WN User manual

User's Guide
for Topload Washers
Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the
machine.
(If this machine changes ownership, this manual
must accompany machine.)
www.speedqueen.com
Part No. 205052EN
February 2020

WARNING
Failure to install, maintain, and/or operate this ma-
chine according to the manufacturer's instructions
may result in conditions which can produce bodily
injury and/or property damage.
W030
WARNING
For your safety and to reduce the risk of fire or an
explosion, do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or
any other appliance.
W022
NOTE: The WARNING and IMPORTANT instructions ap-
pearing in this manual are not meant to cover all possi-
ble conditions and situations that may occur. It must
be understood that common sense, caution, and care-
fulness are factors which cannot be built into these
washers. These factors MUST BE supplied by the per-
son(s) installing, maintaining, or operating the unit.
Always contact the distributor, service agent, or the manufac-
turer about any problems or conditions you do not understand.
Read all instructions before using unit.
This product uses FreeRTOS V7.2.0 (www.freertos.org).
© Copyright, Alliance Laundry Systems LLC -
DO NOT COPY or TRANSMIT
3 Part No. 205052EN

Product Registration
New owners of Alliance Laundry Systems equipment are en-
couraged to register their appliance to insure proper limited
warranty coverage. Register online at http://www.speed-
queen.com/home/en-us/support/product-registration.aspx or
contact your dealer to register your appliance. All information
will be kept confidential and will not be distributed to other
parties.
Product Registration
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4 Part No. 205052EN

Table of Contents
Safety Information...................................................................................6
Explanation of Safety Messages.....................................................................6
Important Safety Instructions.........................................................................6
Operation................................................................................................8
Before Washing............................................................................................. 8
Loading the Washer.......................................................................................8
Operating Your Washer..........................................................................11
Determine Proper Cycle............................................................................... 11
Heavy Soil................................................................................................... 12
Status......................................................................................................... 12
Audio Signals.............................................................................................. 12
To Wash Clothes..........................................................................................12
Cycle Operation.....................................................................................14
Common Washer Sounds.............................................................................15
Optional Features........................................................................................ 16
Clothing Care........................................................................................ 18
Clothing Concerns....................................................................................... 18
Maintenance.........................................................................................20
Cold Weather Care.......................................................................................20
Care of Your Washer.................................................................................... 20
Replacing Hoses..........................................................................................20
Filter Screens.............................................................................................. 20
Vacations and Extended Non-Use.................................................................20
Preventative Maintenance........................................................................... 20
Reinstallation of Shipping Materials............................................................. 21
Troubleshooting.................................................................................... 22
Warranty Repairs.........................................................................................26
Contact Information.....................................................................................26
© Copyright 2020, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed
written consent of the publisher.
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DO NOT COPY or TRANSMIT
5 Part No. 205052EN

Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,” and “CAU-
TION”), followed by specific instructions, are found in this man-
ual and on machine decals. These precautions are intended
for the personal safety of the operator, user, servicer, and
those maintaining the machine.
DANGER
Indicates an imminently hazardous situation that, if
not avoided, will cause severe personal injury or
death.
WARNING
Indicates a hazardous situation that, if not avoided,
could cause severe personal injury or death.
CAUTION
Indicates a hazardous situation that, if not avoided,
may cause minor or moderate personal injury or
property damage.
Additional precautionary statements (“IMPORTANT” and
“NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to in-
form the reader of specific procedures where minor
machine damage will occur if the procedure is not fol-
lowed.
NOTE: The word “NOTE” is used to communicate in-
stallation, operation, maintenance or servicing informa-
tion that is important but not hazard related.
Important Safety Instructions
Save These Instructions
WARNING
To reduce the risk of fire, electric shock, serious in-
jury or death to persons when using your washer,
follow these basic precautions:
W023
• Read all instructions before using the washer.
• Install the washer according to the INSTALLATION INSTRUC-
TIONS. Refer to the EARTH/GROUND INSTRUCTIONS in the
INSTALLATION manual for the proper earth/ground connec-
tion of the washer. All connections for water, drain, electri-
cal power and earth/ground must comply with local codes
and be made by licensed personnel when required. Do not
do it yourself.
• Do not install or store the washer where it will be exposed
to water and/or weather.
• Do not add the following substances or textiles containing
traces of the following substances to the wash water: gaso-
line, kerosene, waxes, cooking oils, vegetable oils, machine
oils, dry-cleaning solvents, flammable chemicals, thinners
or other flammable or explosive substances. These sub-
stances give off vapors that could ignite, explode or cause
the fabric to catch on fire by itself.
• Under certain conditions, hydrogen gas may be produced in
a hot water system that has not been used for two weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using a
washing machine or combination washer-dryer, turn on all
hot water faucets and let the water flow from each for sev-
eral minutes. This will release any accumulated hydrogen
gas. THE GAS IS FLAMMABLE, DO NOT SMOKE OR USE AN
OPEN FLAME DURING THIS TIME.
• To reduce the risk of an electric shock or fire, DO NOT use
an extension cord or an adapter to connect the washer to
the electrical power source.
• Do not allow children to play on or in the washer. Close su-
pervision of children is necessary when the washer is used
near children. This appliance is not intended for use by per-
sons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction con-
cerning the use of the appliance by a person responsible
for their safety. This is a safety rule for all appliances.
• Cleaning and user maintenance shall not be made by chil-
dren without supervision.
Safety Information
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6 Part No. 205052EN

• Children less than three years should be kept away unless
continuously supervised.
• Do not reach into the washer if the washtub or agitator, if
applicable, is moving.
• Never operate the washer with any guards, panels and/or
parts removed or broken. DO NOT tamper with the controls
or bypass any safety devices.
• Use your washer only for its intended purpose, washing
clothes. Always follow the fabric care instructions supplied
by the garment manufacturer.
• Always read and follow manufacturer’s instructions on
packages of laundry and cleaning aids. To reduce the risk
of poisoning or chemical burns, keep them out of the reach
of children at all times (preferably in a locked cabinet).
Heed all warnings or precautions.
• Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric
softener or product.
• Lid MUST BE CLOSED any time the washer is in operation.
DO NOT bypass the lid switch or lid lock to permit the wash-
er to operate with the lid open.
• Be sure water connections have a shut-off valve and that
fill hose connections are tight. CLOSE the shut-off valves at
the end of each wash day.
• Keep your washer in good condition. Bumping or dropping
the washer can damage safety features. If this occurs,
have your washer checked by a qualified service person.
• Do not repair or replace any part of the washer, or attempt
any servicing unless specifically recommended in the user-
maintenance instructions or in published user-repair in-
structions that you understand and have the skills to carry
out. ALWAYS disconnect the washer from electrical supply
before attempting any service.
• Disconnect the power cord by grasping the plug, not the
cord. If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
• Before the washer is removed from service or discarded,
remove the lid or door to the washing compartment.
• Failure to install, maintain, and/or operate this washer ac-
cording to the manufacturer’s instructions may result in
conditions which can produce bodily injury and/or property
damage.
NOTE: The WARNING and IMPORTANT SAFETY IN-
STRUCTIONS appearing in this manual are not meant
to cover all possible conditions and situations that may
occur. Observe and be aware of other labels and pre-
cautions that are located on the machine. They are in-
tended to provide instruction for safe use of the ma-
chine. Common sense, caution and care must be exer-
cised when installing, maintaining, or operating the
washer.
Always contact your dealer, distributor, service agent or the
manufacturer about any problems or conditions you do not un-
derstand.
Safety Information
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7 Part No. 205052EN

Operation
Before Washing
Prepare Wash Load
Empty Pockets and Cuffs
Make sure all pockets are empty and turn them inside out.
One bobby pin, metal or plastic toy, nail or sharp object in a
load can catch laundry, cause tears and plug the pump. Facial
tissue left in a pocket will produce extreme “lint”. A crayon or
lipstick in a wash load may cause stains that cannot be re-
moved. Roll down cuffs and shake out grass, sand and gravel.
Strings on clothing such as hooded sweatshirts may get
caught in or around the agitator. Remove the strings if possible
or tie them together.
Mend Rips and Tears
Little holes can become bigger in the washer. Mend holes and
tears before placing garments in the washer.
Close Zipper and Fasten Hooks
These can catch on garments in a wash load and tear them.
Tie belts and sashes so they won’t wind around clothes.
Check For Colorfastness
Squeeze a portion of garment in warm or hot sudsy water. If
the color bleeds or runs, wash the item separately in cold wa-
ter.
Sort Items
Different items use different wash cycles and temperatures.
Always follow the manufacturer’s care label. Proper sorting is
easy if you follow a few guidelines:
1. Sort by Color: Separate items into loads of whites, darks,
lights and non-colorfast.
2. Sort by Fabric and Construction: Separate items into loads
of cottons/linens, permanent press, synthetics/blends/
poly knits, and delicates.
3. Sort by Temperature: Separate items into loads that can be
washed in cold, warm or hot water.
4. Sort by Type and Amount of Soil: Heavily soiled clothes will
need extra treatment. Lightly soiled clothes can become
dingy if washed with heavily soiled items.
5. Sort Lint “Shedders” From Lint “Receivers”: Some fabrics
attract lint and should not be washed with lint-shedding
loads. Lint shedders are cottons, terry towels, chenille bed-
spreads, rugs and clothes that have been heavily bleached.
Lint receivers are synthetics, permanent or durable press,
knits (including socks), corduroy, and other smooth fabrics.
Pretreat
Pretreat shirt collars and cuffs with a pretreat product or liquid
detergent when placing them in the washer. Before washing,
treat special stains individually.
WARNING
Do not wash or dry items soiled with vegetable or
cooking oils. Some oils may remain after washing
and may cause the fabric to catch on fire by itself.
W527
Loading the Washer
Load Articles
NOTE: Always add detergent first.
• Load larger and heavier items first so they are at the bot-
tom of the washtub.
• Load items by the amount of space they take up, not by
their weight.
• Mix large and small items in a load to get the best washing
results. For example, don't wash a single large item such as
a throw rug. Add several smaller items to avoid an out-of-
balance condition.
• An out-of-balance load may limit spin speeds.
• The WASH and SPIN STATUS lights will flash twice at the
end of a cycle if there was an unbalanced load.
• Washing buoyant items, such as pillows, is not recommen-
ded.
• Do not wash a large, bulky, king-size comforter.
• Drop items loosely into the washtub. The bulk of the
clothes rather than the weight will determine load size. Do
not pack items in or wrap them around the agitator. Over-
loading can cause poor cleaning, excessive wrinkling and
tears.
Operation
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8 Part No. 205052EN

• Items should move freely through the wash water for best
cleaning results.
• When washing very large items, do not fill washtub as full
as with other loads.
Load Size - Auto Fill Water Levels
• This washer has an Auto Fill feature. It will automatically se-
lect the proper water level for the load size and type of fab-
ric that is being washed. Auto Fill is recommended for the
best wash performance in all cycles.
• Auto Fill works in multiple stages. During the first fill step of
the cycle, water will fill to the minimum level programmed
for the specific cycle selected. Once the wash step begins,
the control starts sensing the load. Once sensing is com-
plete more water may be added to optimize wash results.
• If you pause the cycle after it started, the Auto Fill sensing
stage will begin again once the cycle is resumed. It will de-
termine if any items have been added and if more water is
needed.
• Overloading the washtub can result in poor washing and
rinsing.
Load Size - Manual Water Levels
• Although the Auto Fill selection is recommended for the
best wash performance in all cycles, there are two manual
load size selections as well.
• The water level in your washer should fit the size of your
wash load. Small loads will use lower water levels. There
must be enough water in the washtub to allow items to
move and turn over freely.
WRONG Water Level for Size of Load
W282I_SVG
CORRECT Water Level for Size of Load
TLW2319N_SVG
• Overloading the washtub can result in poor washing and
rinsing.
IMPORTANT: If in doubt when using a manual selec-
tion, always use a larger load size. Most average loads
will require the Large Load Size setting. Failure to have
the correct volume of water relative to the load may de-
crease washer performance.
Manual Load Sizes
Small 1-2 permanent press dress
shirts or 2 pillow cases or 1
lightweight dress or similar
size load
Large 8-9 shirts, 5 pair polyester
pants or 2 queen size sheets,
4 pillow cases, 2 nightgowns,
1 pair men’s pajamas or 1
queen size bedspread
The manual load size water levels will vary depending on the
wash cycle selected. If the wrong load size is selected, the ma-
chine may add more water.
Operation
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9 Part No. 205052EN

Wash Temperature
Hot
Hot water is the most effective for cleaning, but it is not recom-
mended for all fabric types (read labels).
Warm
The Warm Wash is useful for providing a thorough cleaning on
light and moderately soiled clothing without damaging fabric
or adding to color fading. Warm water also reduces wrinkling.
Use with non-colorfast or dark colors, permanent press, silks,
woolens, nylon, and acrylic.
Cool
The Cool Wash temperature is useful for washing permanent
press fabrics.
Cold
The Cold Wash is ideal for delicate items. Although its cleaning
abilities are not as great as with hot or warm water, it is useful
for colors that bleed easily and for sensitive fabrics.
All rinses use cold water. It is the most beneficial for fabrics.
Cold rinses reduce wrinkling and color fading. In addition, cold
rinses will save money and energy.
NOTE: In wash temperatures colder than 60°F [16°C],
detergents do not dissolve well. This may cause inef-
fective cleaning, or lint and residue to form.
NOTE: Always follow manufacturer’s care labels.
Water Supply Temperature
Water temperature is determined by the temperature of the in-
coming water supply. The washer does not heat or cool the wa-
ter.
For example, northern climates will have much colder incom-
ing water during the winter months. Southern climates will
have much warmer cold water during the summer months.
Wash Temperature Guide
Water
Temperature Use Comments
HOT • Sturdy whites
and colorfast
items
• Work clothes
• Soiled items
• Diapers
• Best cleaning
for items soiled
with oily or
greasy stains,
grass, or ink.
Table 1 continues...
Water
Temperature Use Comments
WARM • Light and mod-
erately soiled
items
• Non-colorfast
or dark colors
• Permanent
press
• Silks, woolens,
nylon, acrylic
• Reduces wrin-
kling in perma-
nent press fab-
rics
• Less fading
• Reduces
shrinking in
knits
COOL • Permanent
press
• Silks, woolens,
nylon, acrylic
• Less fading
• Reduces
shrinking in
knits
COLD • Non-colorfast
fabrics
• Extra delicate
clothing
• Saves energy
• Reduces color
fading
• Reduces wrin-
kling
• Reduces
shrinking
Table 1
Energy
You can save energy when washing by following these guide-
lines:
1. Save on heating water by using colder washes. Heating wa-
ter accounts for the greatest energy expense when wash-
ing.
2. Wash full loads, but do not overload.
3. Use soak option, if available, for heavily soiled items to re-
duce the need for longer wash times.
Operation
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10 Part No. 205052EN

Operating Your Washer
TLW2374N_SVG
LOAD SIZE
HEAVY SOIL START/PAUSE STATUS
CYCLE SELECTION
Hold 3 seconds to cancel
LARGE
HEAVY DUTY
DELICATE
SPIN ONLY
WASH
NORMAL ECO
HANDWASH PERM PRESS
SMALL
AUTO FILL
EXTRA RINSE
AUTO FILL
WASH TEMPERATURE
WARM COOL
HOT COLD
RINSE
SPIN
LID LOCK
Determine Proper Cycle
The following cycle descriptions will help determine which cy-
cle to choose depending on the type of laundry being washed.
Heavy Duty
Use for sturdy items, like play or work clothes, heavily soiled
jeans, T-shirts, etc. There is a longer wash time for the best re-
sults when cleaning heavily soiled items.
Normal Eco
This cycle uses a spray rinse to reduce water consumption. It
also uses less hot water. This cycle is recommended for wash-
ing everyday cottons and linens. If using fabric softener in this
cycle, select the AUTOFILL/EXTRA RINSE option.
Perm Press
Use for permanent press items and synthetics. The final spin
is a medium spin speed.
Delicate
Wash items with delicate and/or gentle on the garment tag in
this cycle. Due to this cycle’s uniquely designed motion, stiff
jeans and throw rugs also wash well in this cycle.
This cycle is designed to gently move items through the water
so it fills to a higher water level. It also has a low speed final
spin.
Waterproof Items
If waterproof or water-resistant items need to be washed, use
only the Delicate Cycle.
Examples of waterproof items include rain coats and bed lin-
ers. Load the items evenly and load washtub no more than
1/2 full. For best washing results, add another item such as a
cotton sheet on top of the waterproof items to make sure they
get fully submersed in the water and that no air is trapped un-
der the waterproof items.
WARNING
Failure to closely follow these instructions may re-
sult in an abnormal vibrating and out-of-balance con-
dition that could result in physical injury, property
damage and/or appliance damage.
W957
Handwash (Select Models Only)
Wash items with handwash on the garment tag in this cycle.
This cycle is designed to gently move items through the water
so it fills to a higher water level. It includes a gentle agitation
only, a short wash time, cold water, and a very low spin.
Spin Only (Select Models Only)
Use this cycle to extract water from wet items. The cycle uses
the high spin.
If AUTOFILL/EXTRA RINSE is turned ON, this cycle will be a
rinse and spin cycle.
Load Size
The Load Size Selection determines the amount of water used
in the cycle.
Choose Small, Large, Auto Fill or Auto Fill/Extra Rinse accord-
ing to the amount of laundry being washed.
Auto Fill will provide the most efficient use of water and also
enhance wash performance by optimizing the water level for
each particular load size and type.
Auto Fill/Extra Rinse is useful for detergent sensitive skin. By
selecting this option, the cycle will provide an additional rinse.
Operating Your Washer
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11 Part No. 205052EN

NOTE: Auto Fill works in multiple stages. During the
first fill step of the cycle, water will fill to the minimum
level programmed for the specific cycle selected. Once
the wash step begins, the control starts sensing the
load. Once sensing is complete more water may be
added to optimize wash results. This process may take
several fills to optimize the water level. It is part of the
machine's normal operation.
Heavy Soil
This option extends the wash time for heavily soiled items an
extra 21 minutes in all cycles. In the Normal Eco cycle, the
wash will include an additional short soak period before agita-
tion begins.
Status
The active Status light will flash at the beginning of the cycle.
The Status lights are lit throughout the cycle to show what part
of the cycle is running.
Light Description
Wash The Wash status light is lit during the
first fill step and the wash step of the cy-
cle.
Rinse The Rinse status light is lit during the
rinse portions of the cycle including Ex-
tra Rinse, if selected.
Spin The Spin status light is lit during the final
spin portion of the cycle.
Lid Lock The Lid Lock status light will flash when
trying to lock. It is lit any time the lid is
locked.
Table 2
Audio Signals
An audio signal will sound for three seconds at the end of
each cycle. To turn it off, hold the Heavy Soil button for three
seconds. Hold it again for three seconds to turn the signal
back on. A one-second tone will sound to confirm that the End
of Cycle signal is turned off or on.
Audio signals will sound when a knob selection is changed and
when the Start/Pause or Heavy Soil buttons are pressed. To
turn them off, hold the Heavy Soil button for 10 seconds. Hold
it again for 10 seconds to turn the signals back on. A three-
second tone will sound to confirm that these signals are
turned off or on.
In addition, the Status lights will be lit in an upward pattern
when the signal is turned on. The lights will be lit in a down-
ward pattern when the signal is turned off.
To Wash Clothes
IMPORTANT: Before using your new washer, make
sure the washer cord is connected to an appropriate
electrical outlet that is properly installed and connec-
ted to a protective earth/ground. Make sure the washer
hoses are connected to the hot and cold water faucets,
and that the faucets are turned on. Be sure the drain
hose is not kinked and is inserted into a drain. Refer to
the INSTALLATION INSTRUCTIONS for details of prop-
er washer installation.
IMPORTANT: Prior to first wash, use an all purpose
cleaner, or a detergent and water solution, and a damp
cloth to remove shipping dust from inside of wash
drum.
1. Get the clothes ready for washing. Empty pockets and
cuffs. Sort items into separate loads. Pretreat stains and
heavily soiled areas.
IMPORTANT: Remove all sharp objects from laundry
to avoid tears and rips to items during normal ma-
chine operation.
2. Measure and add low sudsing, High Efficiency (HE) deter-
gent to the washtub. Follow instructions on detergent pack-
age for amount to use.
NOTE: High efficiency (HE) detergent is recommen-
ded for use in this machine. Look for the HE logo or
“high efficiency” on the detergent’s label.
3. Add clothes loosely into the washtub ( 16 lbs. [7.2 kg] maxi-
mum dry clothes load).
TLW2323N_SVG
4. Close the lid. The washer will not fill, agitate or spin with
the lid open.
Operating Your Washer
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12 Part No. 205052EN

TLW2324N_SVG
WARNING
To reduce the risk of serious injury, do not by-
pass the lid switch or lid lock to permit the wash-
er to agitate or spin with the lid open.
W939
5. Set the WASH TEMPERATURE control. (All rinses are cold.)
6. Set the LOAD SIZE (water level) control, AUTO FILL, or AUTO
FILL/EXTRA RINSE.
7. Select HEAVY SOIL if desired.
8. Select the cycle according to the type of fabric being wash-
ed. Refer to Determine Proper Cycle. If the selected cycle is
not the correct cycle for the fabric being washed, you may
change the cycle selection at any time until the first wash
fill is complete.
IMPORTANT: Once the first wash fill is complete,
changing the Cycle Selection knob will have no ef-
fect.
NOTE: The Normal Eco cycle is recommended for
everyday cottons and linens.
9. Press the START/PAUSE button to begin the cycle. The lid
will stay unlocked during the first fill so you can easily add
items. The lid will lock automatically after the initial wet-
down fill and before agitation begins.
NOTE: Lid must be closed for fill, agitation and spin
to start.
During the first fill when the Auto Fill Load Size is selected, wa-
ter fills to the minimum level programmed for the specific cycle
selected. Once the wash step begins, the control starts sens-
ing the load. Once sensing is complete more water may be
added to optimize wash results.
The washer will stop (pause) shortly before the wash and rinse
spins. This is a normal part of the cycle.
The lid will automatically unlock at the end of the cycle after a
short pause to ensure there is no washtub movement.
Pausing the Cycle
The lid will stay unlocked during the first wash fill so you can
add items. Lifting the lid during this time will pause the cycle.
You must press the Start/Pause button once the lid is closed
to resume the cycle.
You can also pause the cycle after the first fill to unlock the lid.
However the cycle selection can't be changed at this time.
NOTE: You can’t pause a cycle right after starting it.
There is a short delay while the machine is energizing.
1. To pause a running cycle, press the Start/Pause button
once. The current Status light will go out.
2. The lid will unlock after about 10 seconds if the cycle is in
agitate or up to 60 seconds if the cycle is in spin.
3. The LID LOCK Status light will flash to indicate the cycle is
paused.
4. Press the Start/Pause button again to resume the cycle. It
will start from the place it was in the cycle when paused.
You can't change the cycle selection while it is paused.
The Auto Fill sensing stage will begin again after the cycle has
been restarted. If you pause the cycle to add an item, once the
cycle resumes it will sense if more water needs to be added or
not.
Canceling the Cycle
You can change the cycle during the first wash fill. If you need
to change the cycle after that you must cancel it first.
1. To cancel a cycle, hold the Start/Pause button for three
seconds.
2. The lid will unlock after about 10 seconds if the cycle is in
agitate or up to 60 seconds if the cycle is in spin.
3. The LID LOCK Status light will go out.
4. You can now change the cycle type, if desired. For example,
you may want to change it from HEAVY DUTY to DELICATE
depending on the type of clothes being washed.
5. Press the Start/Pause button to start the new cycle.
NOTE: If you change the cycle and press Start/Pause
before the lid unlocks, the new cycle will begin after
the motor has stopped.
Operating Your Washer
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13 Part No. 205052EN

Cycle Operation
The cycles of your washer include several different stages. Re-
fer to the tables below for what can be expected during the cy-
cles that you select.
The times listed are the default times. They are approximate
and will vary depending on the cycle and options chosen.
The Extra Rinse option must be selected to be included in the
cycle.
NOTE: The rinse water temperature will be cold, includ-
ing when optional rinses are selected.
Normal Eco Cycle
Cycle Stage Activity
Default Time
(minutes) Agitation Level Spin Speed Comments
Wash Fill/Agitate 34:00 High Medium
Extra Rinse Spin/Fill/Agitate/
Spin
18:00 High Medium Option
Final Spin Spin-Spray 14:30 High
Total (without Op-
tion)
48:30
Heavy Duty, Perm Press, Delicates, Handwash Cycles
Cycle Stage Activity
Default Time
(minutes) Agitation Level
Spin
Speed Comments
Wash Fill/Agitate/Spin Heavy Duty = 28:30
Perm Press = 19:30
Delicates, Hand-
wash = 18:30
Heavy Duty = High
All Others = Medium
Heavy Duty
= Medium
All Others
= Low
Extra Rinse Fill/Agitate/Spin 12:30 Heavy Duty = High
All Others = Medium
Heavy Duty
= Medium
All Others
= Low
Option
Rinse Fill/Agitate 6:30 Heavy Duty = High
All Others = Medium
Table continues...
Cycle Operation
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14 Part No. 205052EN

Heavy Duty, Perm Press, Delicates, Handwash Cycles
Cycle Stage Activity
Default Time
(minutes) Agitation Level
Spin
Speed Comments
Final Spin Spin 10:00 Heavy Duty
= High
Perm
Press =
Medium
Delicates,
Handwash
= Low
Total (without Option) Heavy Duty = 45:00
Perm Press = 36:00
Delicates, Hand-
wash = 35:00
Spin Only Cycle
Cycle Stage Activity
Default Time
(minutes) Agitate Level Spin Speed Comments
Extra Rinse Fill/Agitate/Spin 12:30 High Medium Option
Final Spin Spin 10:00 High
Total (without Op-
tion)
10:00
Cycle Operation
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Common Washer Sounds
Sounds Cause
Pump turning on and off dur-
ing spin part of cycle
The pump will turn off and on
several times during the final
spin cycle.
Washer speeding up during
wash part of cycle
Depending on the cycle, the
wash routine will either pick
up speed or slow down.
Clicking toward the bottom of
washer after pushing Start
The motor control is powering
up.
Clicking near lid The lid lock is engaging.
Lid lock clicking at end of cy-
cle or while pausing
The lid lock needs to make
two clicks before fully releas-
ing. Wait to hear both before
opening the lid.
Table 3
Optional Features
Bleach Dispenser
The bleach dispenser is located in the left front corner, under
the lid.
Use liquid bleach in the dispenser. Powdered bleach must not
be used in the dispenser. Add powdered bleach to the wash
water.
Use no more than one cup chlorine bleach for large loads and
one-half cup for small loads.
Carefully pour recommended amount of bleach into the dis-
penser before the start of the wash cycle.
Be careful not to spill undiluted bleach. It is a strong chemical
and can damage some fabrics if it is not properly diluted.
Bleach is very corrosive and overfilling the dispenser can
cause chemical damage to the washer components. Compo-
nents damaged by bleach are not covered under the product
warranty.
Fabric Softener Dispenser
Fabric softener should not be used with the Normal Eco or
Spin Only cycles unless the Extra Rinse option is also selected.
To Use Dispenser
After the clothes are loaded into the washtub and before the
start of the WASH cycle, pour the proper amount of liquid fab-
ric softener into the bottle measuring cap (refer to bottle direc-
tions). Pour into dispenser.
The large fabric softener dispenser allows for the fabric soften-
er to be diluted with water. We recommend adding water up to
the fill level. Do not exceed tip of arrow which indicates correct
fill level. Over-filling can allow fabric softener to spill onto the
clothes, causing stains on clothes if the softener comes into
contact with detergent suds.
Setting the water level to Large, Auto Fill or Auto Fill/Extra
Rinse will result in better performance from the fabric soften-
er.
The fabric softener will remain in the dispenser during the
wash fill, agitation and spin. At the end of the wash spin, the
liquid fabric softener will be dispensed into the washtub
through the slots in the agitator and will be mixed with the in-
coming rinse water.
Cycle Operation
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To Clean the Dispenser
1. Grasp the entire fabric softener assembly firmly with both
hands and place your thumbs inside the hole at the top.
2. Pull quickly up and towards you. The assembly will come
off the agitator.
3. Lay down a cloth on a hard, flat surface.
4. Lay the assembly on the cloth on its side so the vertical
lines are facing up.
5. Place your palms on the ridge at the base of the dispenser
housing and press down firmly. The assembly will split
apart for easy cleaning.
6. Soak housing, cup and funnel in hot soapy water. Use a
small brush to scrub if needed.
7. Rinse housing, cup and funnel clean.
8. The inside of the agitator can also be cleaned.
9. After cleaning, install dispenser funnel, cup and housing
until they click into place.
10. Push assembly directly downward onto top of agitator until
firmly snapped in place.
IMPORTANT: When adding detergent to the wash load,
DO NOT allow any detergent to enter the softener dis-
penser cup. If this happens, refer to the cleaning in-
structions.
TLW2278N_SVG
4
2
1
3
1. Dispenser Housing
2. Dispenser Cup
3. Dispenser Funnel
4. Agitator
Use Tips
• Fabric softener spilled onto garments may cause staining.
To remove, dampen stain and rub with bar soap. Wash as
usual.
• Liquid fabric softeners will be dispensed during the first
rinse and should not be combined with bleach, bluing,
starch, detergents, soaps or packaged water conditioners.
• When adding detergent to wash water, do not allow any to
enter into softener dispenser cup, as softener will become
gummy.
To prevent softener buildup, the dispenser can be filled with
clean water for automatic cleaning. This can be done in wash-
ing cycles other than when softener is used.
Cycle Operation
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17 Part No. 205052EN

Clothing Care
Clothing Concerns
To keep clothes looking white or bright, use good washing
practices at all times to prevent a gradual build-up of soil or
water hardness minerals on them. If you notice that your
clothes are not as bright as they should be, take corrective
measures immediately.
Problem Cause Solution
Gray or Dingy Clothes Insufficient Detergent Add more detergent to washtub before
loading clothes.
Mild detergents are not suitable for
average soil.
Improper Sorting Wash whites separately. Separate light
from heavily soiled items. Clothes can
pick up soil from dirty wash water.
Nonphosphate Detergent and Hard Wa-
ter
Follow package directions. Soften water
if possible.
Water Not Hot Enough White clothes will stay whiter with hot
wash water. Increase temperature.
Overcrowding Washer Clothes must circulate freely through
the water for best results.
Yellowed Clothes Unremoved Soil Skin soil is hard to remove. Check hem
edge of sheets and pillowcases, bottom
end of t-shirts, etc. If this portion is
white and center is yellow, the fabric
contains unremoved soil. Use sufficient
detergent and a hot wash. Chlorine
bleach may be needed.
Clothes Stained from Iron in the Water To test for an iron stain, use a rust re-
mover that is recommended for use
with washing machines on a portion of
the garment. Follow bottle directions for
larger items.
Older Clothes Some white fabrics turn yellow with age
and cannot be whitened.
Table continues...
Clothing Care
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Problem Cause Solution
Clothes Tearing or Damaged Improper Use of Chlorine Bleach No correction for bleach damaged
clothes.
Always measure and dilute bleach.
Take extra care to avoid unwanted spill-
ing.
Insufficient Precare Fasten all hooks and zippers. Mend
tears. Remove objects from pockets.
Overcrowding or Overloading Make sure all items can move freely
during agitation.
Excessive Lint Improper Sorting Fabrics that shed lint cannot be wash-
ed with fabrics that receive lint.
Insufficient Detergent/Non-phosphate
Detergent
Use enough detergent so lint remains
suspended in water and flushed out.
Do not oversuds the water.
Mixing Fabric Types Knits and permanent press attract lint.
Wash these only with similar items.
Use fabric softener in rinse water.
Wrinkling Improper Sorting Heavy items like towels should not be
washed with light items like night-
gowns.
Improper Cycle Make sure cycle selected is appropriate
for type of clothes.
Improper Temperature Using a warm or cold wash and a cold
rinse reduces wrinkling.
Too Many Clothes in Washer Clothes must circulate freely through
the water for best results.
Clothing Care
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19 Part No. 205052EN

Maintenance
Cold Weather Care
If the unit is delivered on a cold day (below freezing), or is stor-
ed in an unheated room or area during the cold months, do
not attempt to operate the washer until it has had a chance to
warm up. Water from the previous cycle may remain.
Winterizing the Washer
Follow these steps to prevent damage from freezing water.
1. Unplug washer.
2. Remove two screws from bottom of front panel.
3. Remove hose from drain pump.
4. Let water drain out and reconnect hose.
5. Turn off water supply.
6. Remove fill hoses and allow them to drain.
7. Use compressed air to blow water out of water valve:
a. Plug washer into electrical power.
b. Select a Warm wash temperature.
c. Start a cycle. This will open both sides of water valve.
d. Use compressed air to blow out any residual water.
Care of Your Washer
Use only a damp or sudsy cloth for cleaning the control panel.
Some cleaning products may harm the finish on the control
panel or damage the interior. DO NOT use products that con-
tain alcohol on the control panel. Wipe the panel dry after
cleaning.
Wipe the washer cabinet as needed. If detergent, bleach or
other washing products are spilled on the cabinet, wipe imme-
diately. Some products will cause permanent damage if spilled
on the cabinet.
Do not use scouring pads or abrasive cleansers on control
panel or cabinet.
The washtub will need no particular care though it may need
rinsing or wiping after some unusual loads have been washed.
This also may be necessary if too little detergent has been
used.
Leave the lid open to allow the inside of the washer to dry out
after use. This helps prevent musty odors from developing.
The agitator should not be removed except for service. The
washtub is designed to be self cleaning.
Replacing Hoses
Hoses and other rubber parts deteriorate after extended use.
Hoses may develop cracks, blisters or material wear from the
temperature and constant high pressure they are subjected to.
All hoses should be checked on a monthly basis for any visible
signs of deterioration. Any hose showing the signs of deteriora-
tion listed above should be replaced immediately. All hoses
should be replaced every five years.
Flood safe hoses often can be the cause for no fill or slow fill
issues. They are not recommended. Only use replacement fill
hoses from the manufacturer.
Filter Screens
Check the filter screens in the fill hoses for debris or damage
every six months. Clean or replace them if necessary.
If the washer is filling with water slower than normal, check
the filter screens. Clean or replace them if necessary.
Order filter screen Part No. 803615 from the nearest author-
ized parts distributor.
Vacations and Extended Non-Use
IMPORTANT: To avoid possible property damage due
to flooding, turn off the water supply to the washer
whenever there will be an extended period of non-use.
Maintenance
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