Alliance Laundry Systems HC18MC2 Operating instructions

www.comlaundry.com
CHM1624C
Part No. F232202R2
December 2006
Washer-Extractor
Cabinet Hardmount
Mechanical Timer
Refer to Page 8 for Model Numbers
Troubleshooting

© Copyright 2006, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
F232202 1
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of
Contents
Safety Information...................................................................................3
General Safety Precautions....................................................................3
Important Safety Instructions ................................................................4
Locating an Authorized Servicer...........................................................6
Introduction..............................................................................................7
Customer Service...................................................................................7
Nameplate Location...............................................................................7
Model Identification ..............................................................................8
Troubleshooting.......................................................................................9
1. No Hot Fill Analysis (OPL)........................................................10
2. No Hot Fill Analysis (Coin)........................................................14
3. No Cold Fill Analysis (OPL) ......................................................18
4. No Cold Fill Analysis (Coin)......................................................22
5. No Supply 2 Fill Analysis (OPL)................................................26
6. No Supply 2 Fill Analysis (Coin) ...............................................30
7. No Supply 3 Fill Analysis (OPL)................................................34
8. No Supply 3 Fill Analysis (Coin) ...............................................38
9. No Motor Function (OPL; Fw and Rev).....................................42
10. No Motor Function (Coin; Fw and Rev).....................................46
11. No Motor Function (OPL; Extract).............................................52
12. No Motor Function (Coin; Extract) ............................................56
13. No Fill at Any Time During the Cycle (OPL) ............................62
14. No Fill at Any Time During the Cycle (Coin)............................66
15. Drain Valve Malfunction (OPL).................................................70
16. Drain Valve Malfunction (Coin).................................................74
17. Door Unlocking Malfunction (OPL)...........................................78
18. Door Unlocking Malfunction (Coin) ..........................................82
19. Water Running Continuously with Machine Power Off.............86
20. Excessive Vibration and/or Noise During Spin..........................88
21. Excessive Cycle Time.................................................................89
22. Machine Timer Won’t Advance with Door Locked (OPL)........90
23. Machine Timer Won’t Advance with Door Locked (Coin)........94
24. Timer Advances But Machine Does Not Start with Door Locked
(OPL) ..........................................................................................98
25. Timer Advances But Machine Does Not Start with Door Locked
(Coin) ........................................................................................102
26. Overload Relay Tripping Repeatedly .......................................106
27. Compartment 2 of Supply Dispenser Not Flushing
Completely................................................................................107
28. Troubleshooting and Cleaning the Coin Drop ..........................108

2F232202
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Notes

F232202 3
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 1
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer and those maintaining the machine.
aDANGER
Danger indicates the presence of a hazard that will cause severe personal injury, death or substantial property
damage if the danger is ignored.
aWARNING
Warning indicates the presence of a hazard that can cause severe personal injury, death or substantial property
damage if the warning is ignored.
aCAUTION
Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage if the
caution is ignored.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
General Safety Precautions
In the interest of safety, some general precautions relating to the operation of this machine follow.
• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or property
damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you understand and have the
skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
W006R2
WARNING
(continued)

4F232202
Safety Information
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do
not understand.
Important Safety Instructions
1. Read all instructions before using the washer-extractor.
2. Refer to the GROUNDING INSTRUCTIONS in the INSTALLATION manual (supplied with your washer-
extractor) for the proper grounding of the washer-extractor.
3. Do not wash textiles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents or other flammable or explosive substances. They give off vapors that could ignite or
explode.
4. Do not add gasoline, dry-cleaning solvents or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two
weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washer-extractor, turn on all hot water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use
an open flame during this time.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer-extractor before servicing.
• Never start the washer-extractor with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer-extractor is properly grounded.
W460
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you or the inexperienced person making such
repairs to the risk of serious injury, electrical shock or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W008
WARNING
To reduce the risk of fire, electric shock, serious injury or death to persons when using your
washer, follow these basic precautions:
W023E
WARNING

F232202 5
Safety Information
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
6. Do not allow children to play on or in a washer-extractor. Close supervision of children is necessary when the
washer-extractor is used near children.
7. Before the washer-extractor is removed from service or discarded, remove the door to the washing
compartment.
8. Do not reach into the washer-extractor if the wash basket is moving.
9. Do not install or store the washer-extractor where it will be exposed to water and/or weather.
10. Do not tamper with the washer-extractor’s controls.
11. Do not repair or replace any part of the washer-extractor or attempt any servicing unless specifically
recommended in the user-maintenance instructions or in published user-repair instructions that the user
understands and has the skills to carry out.
12. To reduce the risk of an electrical shock or fire, DO NOT use an extension cord or an adapter to connect the
washer-extractor to an electrical power source.
13. Use the washer-extractor only for its intended purpose, washing clothes.
14. ALWAYS disconnect the washer-extractor from its electrical supply before attempting any service.
15. Install the washer-extractor according to the INSTALLATION INSTRUCTIONS. All connections for water,
drain, electrical power and grounding must comply with local codes and, when required, be made by licensed
personnel.
16. To reduce the risk of fire, textiles which have traces of any flammable substances such as vegetable oil,
cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as
in mops or cleaning cloths, must not be put into the washer-extractor. These flammable substances may cause
the fabric to ignite.
17. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the
fabric softener or product.
18. Keep the washer-extractor in good condition. Bumping or dropping the washer-extractor can damage its safety
features. If this occurs, have the washer-extractor checked by a qualified service person.
19. Replace worn power cords and/or loose plugs.
20. Be sure that water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut-
off valves at the end of each wash day.
21. The loading door MUST BE CLOSED any time the washer-extractor is to fill, tumble or spin. DO NOT by-
pass the loading door switch and permit the washer-extractor to operate with the loading door open.
22. Always read and follow the manufacturer’s instructions on packages of laundry and cleaning aids. Heed all
warnings and precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of
children at all times (preferably in a locked cabinet).
23. Always follow the fabric care instructions supplied by the textile manufacturer.
24. Never operate the washer-extractor with any guards and/or panels removed.
25. DO NOT operate the washer-extractor with missing or broken parts.
26. DO NOT by-pass any safety devices.
27. Failure to install, maintain and/or operate this washer-extractor according to the manufacturer's instructions
may result in conditions that can produce bodily injury and/or property damage.
NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not
meant to cover all possible conditions and situations that may occur. Common sense, caution and care must
be exercised when installing, maintaining and operating the washer-extractor.
Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the
manufacturer.

6F232202
Safety Information
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized
technician and using authorized factory parts.

F232202 7
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 2
Introduction
Customer Service
Alliance Laundry Systems is not responsible for
personal injury or property damage resulting from
improper service. Review all service information
before beginning repairs.
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at [phone]
for the name of the nearest authorized parts distributor.
For technical assistance, call [phone].
Nameplate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on nameplate(s) as shown.
Model No.
Serial No.
VoltageAmps
RequiredCircuitBreakerAmps.
HzWirePhase
Max. LoadKGMax. SpeedRPM
LB
Elec. Heating
ProductNo.DateCode
KWSteamPress PSIBAR
Model No.
Serial No.
Voltage Amps
Required Circuit Breaker Amps.
Hz Wire Phase
Max. Load KG Max. Speed RPMLB
Elec. Heating
Product No. Date Code
KW Steam Press PSI BAR
CHM2411P

8F232202
Introduction
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Model Identification
Information in this manual is applicable to these washer-extractors.
HC18MC2
HC18MD2
HC18MH2
HC18MN2
HC18MV2
HC18MX2
HC20MD2
HC20ML2
HC20MN2
HC20MX2
HC20MY2
HC25MC2
HC25MD2
HC25MH2
HC25ML2
HC25MN2
HC25MV2
HC25MX2
HC25MY2
HC27MC2
HC27MD2
HC27MH2
HC27MN2
HC27MV2
HC27MX2
HC30MD2
HC30ML2
HC30MN2
HC30MX2
HC30MY2
HC35MC2
HC35MD2
HC35MH2
HC35MN2
HC35MV2
HC35MX2
HC40MD2
HC40ML2
HC40MN2
HC40MX2
HC40MY2
HC50MC2
HC50MD2
HC50MH2
HC50ML2
HC50MN2
HC50MV2
HC50MX2
HC50MY2
HC60MD2
HC60ML2
HC60MN2
HC60MX2
HC60MY2
HC80MC3
HC80MD3
HC80MH3
HC80MN3
HC80MV3
SC18MC2
SC18MC3
SC18MD2
SC18MD3
SC18MH2
SC18MH3
SC18MN2
SC18MN3
SC18MV2
SC18MV3
SC18MX2
SC18MX3
SC20MD2
SC20ML2
SC20MN2
SC20MX2
SC20MY2
SC25MC2
SC25MD2
SC25MH2
SC25ML2
SC25MN2
SC25MV2
SC25MX2
SC25MY2
SC27MC2
SC27MD2
SC27MH2
SC27MN2
SC27MV2
SC27MX2
SC30MD2
SC30ML2
SC30MN2
SC30MX2
SC30MY2
SC35MC2
SC35MC3
SC35MD2
SC35MD3
SC35MH2
SC35MH3
SC35MN2
SC35MN3
SC35MV2
SC35MV3
SC35MX2
SC35MX3
SC40MD2
SC40ML2
SC40MN2
SC40MX2
SC40MY2
SC50MC2
SC50MC3
SC50MD2
SC50MD3
SC50MH2
SC50MH3
SC50ML2
SC50MN2
SC50MN3
SC50MV2
SC50MV3
SC50MX2
SC50MX3
SC50MY2
SC60MD2
SC60ML2
SC60MN2
SC60MX2
SC60MY2
SC80MC3
SC80MD3
SC80MH3
SC80MN3
SC80MV3
UC18MC2
UC18MC3
UC18MD2
UC18MD3
UC18MH2
UC18MH3
UC18MN2
UC18MN3
UC18MV2
UC18MV3
UC18MX2
UC18MX3
UC20MD2
UC20ML2
UC20MN2
UC20MX2
UC25MC2
UC25MD2
UC25MH2
UC25MN2
UC25MV2
UC25MX2
UC27MC2
UC27MD2
UC27MH2
UC27MN2
UC27MV2
UC27MX2
UC30ML2
UC30MN2
UC30MX2
UC35MC2
UC35MC3
UC35MD2
UC35MD3
UC35MH2
UC35MH3
UC35MN2
UC35MN3
UC35MV2
UC35MV3
UC35MX3
UC40MN2
UC50MC2
UC50MC3
UC50MD2
UC50MD3
UC50MH2
UC50MH3
UC50MN2
UC50MN3
UC50MV2
UC50MV3
UC50MX2
UC50MX3
UC60MN2
UC80MC3
UC80MD3
UC80MH3
UC80MN3
UC80MV3