Alliance Laundry Systems NetMaster HC18NC2 User manual

Programming
NetMaster
Washer-Extractors
Cabinet Hardmount Basic Programming Guide
Refer to Page 5 for Model Numbers
C872I
Part No. F232151R2
April 2002
Keep These Instructions for Future Reference.
(If this machine changes ownership, this manual must accompany machine.)

F232151 1
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
NOTE: The WARNING and IMPORTANT
instructions appearing in this manual are not meant
to cover all possible conditions and situations that
may occur. It must be understood that common
sense, caution and carefulness are factors which
cannot be built into these washer-extractors. These
factors MUST BE supplied by the person(s)
installing, maintaining or operating the washer-
extractor.
Always contact the distributor, service agent or the
manufacturer about any problems or conditions you do
not understand.
WARNING
Failure to install, maintain, and/or operate
this machine according to the
manufacturer’s instructions may result in
conditions which can produce bodily
injury and/or property damage.
W030

2F232151
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Notes

© Copyright 2002, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.
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© Copyright, Alliance Laundry Systems LLC –DO NOT COPY or TRANSMIT
Table of
Contents
Introduction......................................................................................... 5
Model Identification ............................................................................. 5
Preliminary Information.................................................................... 7
About the Control ................................................................................. 7
Glossary of Terms................................................................................. 7
Power Failure Recovery ....................................................................... 7
Communications................................................................................... 8
NetMaster Identification .................................................................... 9
Select Cycle Pads.................................................................................. 9
Select Wash Temp Pads........................................................................ 9
VFD Display Identification ................................................................ 11
Light Emitting Diodes (LEDs) ............................................................. 11
Washer-Extractor Operation ............................................................ 13
Start Up................................................................................................. 13
Ready Mode.......................................................................................... 13
Cycle Sequence..................................................................................... 13
Closing Washer-Extractor Door ........................................................... 13
Signals................................................................................................... 14
Changing Cycles................................................................................... 14
NetMaster Special Features ............................................................... 15
Programming NetMaster ...................................................................... 15
Collecting Audit Information ............................................................... 15
Testing Machine and NetMaster Functions.......................................... 15
Sales Floor Feature ............................................................................... 15
Rapid Advance Feature......................................................................... 15
Clearing the NetMaster Vend Feature .................................................. 15
Communications Mode......................................................................... 15
Dual Coin Drop..................................................................................... 15
Start Pulse Operation ............................................................................ 16
Access Panel and Coin Vault Openings ............................................... 16
Break-In Alarm..................................................................................... 16
Special Vend......................................................................................... 16
Lucky Cycle.......................................................................................... 16
Site Code Pricing .................................................................................. 16
Special Cycle ........................................................................................ 16
Auto-Flush Feature ............................................................................... 16
Opening the Access Panel .................................................................. 17
Entering the Manual Mode................................................................ 19
Programming NetMaster ................................................................... 21
What Can Be Programmed? ................................................................. 21
Programmable Options Available......................................................... 22
Collecting Audit Information ............................................................ 107
Manual Reset....................................................................................... 109
Testing Machine and NetMaster Functions ..................................... 111
Sales Floor Feature ............................................................................. 121
Rapid Advance Feature...................................................................... 123
Clear Vend Feature ............................................................................ 125
Communications Mode ...................................................................... 127
Power Fail Recovery........................................................................... 129
Default Washer-Extractor Settings................................................... 131

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Introduction
Model Identification
Information in this manual is applicable to these
models:
HC18NC2 HC25NX2 NC25NR2 SC25NC2 SC80NRV
HC25NC2 HC27NX2 NC27NR2 SC27NC2 SC18NX2
HC27NC2 HC35NX2 NC35NR2 SC30NC2 SC20NX2
HC35NC2 HC40NX2 NC40NR2 SC35NC2 SC25NX2
HC40NC2 HC50NX2 NC50NR2 SC40NC2 SC27NX2
HC50NC2 HC80NXV NC80NRV SC50NC2 SC30NX2
HC80NCV NC18NC2 NC18NX2 SC80NCV SC35NX2
HC18NR2 NC25NC2 NC25NX2 SC18NR2 SC40NX2
HC25NR2 NC27NC2 NC27NX2 SC20NR2 SC50NX2
HC27NR2 NC35NC2 NC35NX2 SC25NR2 SC80NXV
HC35NR2 NC40NC2 NC40NX2 SC27NR2
HC40NR2 NC50NC2 NC50NX2 SC30NR2
HC50NR2 NC80NCV NC80NXV SC35NR2
HC80NRV HC25NX2 SC18NC2 SC40NR2
HC18NX2 NC18NR2 SC20NC2 SC50NR2

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Preliminary Information
About the Control
NetMaster on the washer-extractor is an advanced,
programmable computer that lets the owner control
most machine features by pressing a sequence of
SELECT CYCLE and SELECT WASH TEMP pads.
Refer to Figure 1.
NetMaster allows the owner to program custom
cycles, set vend prices, retrieve audit information,
program and run diagnostic cycles, and program
special vend features. Washer-extractors shipped from
the factory have a default cycle and wash temperature
setting of PERM PRESS, WARM built in. However,
the owner can change the default cycle, or any cycle,
as needs permit.
IMPORTANT: In the event of a power failure,
NetMaster will not have to be reprogrammed. It is
designed with a memory system that will remember
how it was programmed (for a minimum of six
years) until the electrical power is restored.
IMPORTANT: It is extremely important that the
washer-extractor has a positive ground and that all
mechanical and electrical connections to NetMaster
are made before applying power to or operating the
washer-extractor.
Glossary of Terms
The following are a few terms and abbreviations to
learn. These are referred to throughout the instructions.
VFD - Vacuum Fluorescent Display.
This term refers to the window area of the
control that displays words and values.
LED - Light Emitting Diode.
This term refers to the lights on the keypads
and status words of the control.
Power Failure Recovery
If a cycle is in progress and the power fails, cycle
status is saved in memory (for a minimum of six years)
without power being applied.
If power resumes within one minute and 30 seconds,
the previously active cycle will continue without
having to press START.
If the control was in a fill cycle step and if the pre-
programmed pressure switch is not satisfied, the
control will start the Fill/Tumble step from the
beginning.
If the control was in an intermediate extract step, the
rest of the extract step is lost and the control will
resume in the next cycle step. However, if in the
intermediate extract step prior to the final extract or in
the final extract, the control will resume the cycle from
the beginning of the previous Drain/Tumble step.
The owner may program a special feature called Power
Fail Reset which sets a maximum power failure
duration. To program this feature, refer to
Programming NetMaster in the Enhanced
Programming Guide, available at extra cost.
If power resumes anytime after one minute and
30 seconds and less than or equal to the time
programmed by the owner for the Power Fail Reset, or
if the Power Fail Reset feature is disabled, the control
will enter into the Start Mode at the beginning of the
cycle step where the power failed.
If power resumes anytime after the time programmed
by the owner, the control will revert to the Ready
Mode.
For more information, refer to Power Fail Recovery.

Preliminary Information
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4
AC
7
BDEF G
HI
J
KLMN
OPQRSTU
VWXYZ
ENTER
89
0
123
56
-
.
SHIFTSPACE
BKSPCLEAR
F1F2F3F4
MODE
MICRO-WANDIIIE
LIGHTBKSP
ON
ON
TM
C100I
Communications
NetMaster may be programmed manually, by
Micro-Wand IIIE, by the Card Reader or by the
Network.
Infra-red Communications (Optional)
The Micro-Wand allows the owner to program and
retrieve information from NetMaster without touching
the keypad. The Micro-Wand greatly expands
the programming options available to the
owner. However, the Micro-Wand is not
required to program and operate the
washer-extractor. The operation of the
Micro-Wand and the advanced features
available are covered separately in the Micro-Wand
IIIE instruction manual.
Smart Card Reader Communications
The control will accept communication with a Card
Reader in order to perform vending transactions when
a card is inserted to pay for cycles. The card reader can
also allow the owner to program and collect audit
information.
For detailed information on the Smart Card Reader
Communications, refer to the Smart Card setup
module in the NetMaster Smart Card Suite software
package.
Network Communications
The control will also accept communication with a
Network Interface Board which allows the control to
be linked to a personal computer. This network link
allows an owner to program, collect data, and run
diagnostics on any machine.
For detailed information on Network Communications,
refer to the Network instruction manual.
MICRO-WAND IIIE
C100
4
AC
7
BDEF G
HI
J
KLMN
OPQRSTU
VWXYZ
ENTER
89
0
123
56
-
.
SHIFTSPACE
BKSPCLEAR
F1F2F3F4
MODE
MICRO-WANDIIIE
LIGHTBKSP
ON
TM
C100I

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NetMaster Identification
Select Cycle Pads
(Refer to Figure 1)
SELECT CYCLE pads are used to select the specific
washer-extractor cycle. These pads include
NORMAL, PERM PRESS, DELICATES and
SPECIAL WASH. These pads allow the user to select
a cycle other than the default cycle (PERM PRESS).
The SELECT CYCLE keypads are not active after the
first fill cycle of the washer-extractor. The selected
cycle is indicated by the light (LED) on the pad.
Pressing the START pad will confirm the selection and
the cycle will begin. When the Smart Card is used, the
START pad flashes. Pressing the START pad will start
the cycle and deduct the vend price from the card.
Select Wash Temp Pads
(Refer to Figure 1)
SELECT WASH TEMP pads are used to select the
temperature of the water used for the wash fill/tumble.
These pads include HOT, WARM and COLD. These
pads allow the user to select a water temperature other
than the default setting (WARM). The SELECT
WASH TEMP pads are active only during the first fill/
tumble cycle of the washer. The selected temperature
is indicated by the light (LED) on the pad.
Both the SELECT WASH TEMP pads and the SELECT
CYCLE pads are used in various combinations for
programming cycles, retrieving audit information,
running diagnostic tests and other hidden operations.
These instructions cover the basic manual
programming and data retrieval options.
Figure 1
C872I
1LED Light 5VFD Display
2LED Status Lights 6START pad
3SELECT CYCLE pads (top row) 7SELECT WASH TEMP pads (bottom row)
4Four 7-Segment Digits
C872I
1
3
5
2
ELECTRONIC DISPLAY CONTROL
4
6
7

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Notes

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F232151 © Copyright, Alliance Laundry Systems LLC –DO NOT COPY or TRANSMIT
VFD Display Identification
Light Emitting Diodes (LEDs)
(Refer to Figure 1)
LIGHT EMITTING DIODES (LEDs) are used to
indicate the chosen cycle, wash temperature, cycle
status and door lock information. Refer below for
information on each LED.
CYCLE LED (NORMAL, PERM PRESS,
DELICATES or SPECIAL WASH)
CYCLE LED will remain lit the entire cycle.
WASH TEMP LED (HOT, WARM or COLD)
WASH TEMP LED will remain on until the end of the
cycle or will change to a rinse temperature if programmed
to do so.
WASH LED
WASH LED is lit at the beginning of a PreWash and
Wash cycle and will remain lit until the wash cycle is
complete.
RINSE LED
RINSE LED is lit at the beginning of the Rinse or
Extra Rinse cycle and will remain lit until the cycle is
complete.
SPIN LED
SPIN LED is lit for all Spin cycles.
CLEAN FILTER (VFD Models Only)
CLEAN FILTER LED is lit when the air filter needs to
be cleaned.
ADD BLEACH
ADD BLEACH LED flashes, if programmed, when
bleach can be added.
INSERT COINS/CARD LED
INSERT COINS/CARD LED prompts the user for
coins or a card to satisfy the vend price. Four digits
and decimal point show the vend price remaining to be
satisfied. The vend price displayed will decrease with
each coin inserted. If a new wash temp is selected
during the first fill of the wash cycle and it requires
additional vend, the INSERT COINS/CARD light will
flash one (1) second on and one (1) second off, and the
display will show the vend price remaining to be
satisfied.
REMOVE CARD LED (Card Models Only)
REMOVE CARD LED flashes one (1) second on and
one (1) second off after the START pad has been
pressed and the vend has been deducted from the card.
It will also flash when a card is inserted and no vend
amount is required.
CLOSE DOOR
CLOSE DOOR LED flashes one (1) second on and
one (1) second off when the control is in the Start
Mode and the door is open. It also flashes in the Ready
Mode with the door open and a card has been inserted.
Whenever the CLOSE DOOR LED flashes, the
START LED is off.
Four 7-Segment Digits
The 7-SEGMENT DIGITS are used to display the
time remaining in a cycle, vend price, error messages
and descriptive codes. When displaying the time
remaining, the colon will flash, and when displaying
the vend price the decimal point may be lit. During
diagnostic testing or manual programming of the
control, these digits will display descriptive codes and
values (as described in Entering the Manual Mode).

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F232151 © Copyright, Alliance Laundry Systems LLC –DO NOT COPY or TRANSMIT
Washer-Extractor Operation
Start Up
When power is applied to the washer, the control will
display INSERT COINS/CARD, the decimal point
and the vend price. The INSERT COINS/CARD light
will remain lit until the vend price has been satisfied.
The default cycle setting is PERM PRESS, the default
wash water fill temperature is WARM and the default
rinse water temperature is COLD. The LEDs will be lit
on PERM PRESS and WARM at the start of the cycle.
Refer to Figure 2. These default settings are owner
programmable. Refer to Programming NetMaster.
Ready Mode
Figure 2
To start the cycle, the user must press the START
keypad after the vend price has been satisfied.
The user will be able to select a different cycle or wash
water temperature by pressing a cycle pad when the
machine is in the Ready Mode or in the first fill cycle.
If not enough vend is entered to satisfy the vend price,
the control will display the remaining vend price needed
to start the cycle. If the first fill was interrupted to
change the temperature (which requires more money),
and the vend price is not satisfied within one minute,
the washer control will go back to the first selection
and the cycle will restart. After the first fill, all key
presses will be ignored, allowing the washer to go
through the complete cycle.
When a cycle is complete, the control will display “:00”
until the washer-extractor door is opened, a key is pressed
or a coin/card is entered. When one of these three options
occurs, the display will revert back to the Ready Mode.
Refer to Figure 2.
Cycle Sequence
Upon the start of a cycle, NetMaster will display the
total cycle time. The appropriate LEDs will light while
the machine passes through different cycle steps. Any
coin entered after the first fill/tumble cycle will be
added to the total coin counter, but the user will not be
able to change cycles or water temperature.
Closing Washer-Extractor Door
If the door is not closed when the START pad is
pressed, “door” will be displayed until the door is
closed. Once door is closed, the START pad must be
pressed again to lock door and start the cycle. If the door
does not lock within 15 seconds of being closed, “E:dL”
will be displayed indicating a door lock error and the
machine will shut off.
C872I

Washer-Extractor Operation
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Signals
There are four options when a signal can be used during
the washer-extractor operation. These four options are
listed below:
1. End of Cycle Signal
By default, this signal is turned off. If turned on, the
signal sounds for three (3) seconds at the end of a
cycle.
2. Signal On Keypad Depression
By default, this signal is turned on and sounds for
a quarter of a second each time a keypad is pressed.
3. Signal On Coin Input/Card Insertion
By default, this signal is turned on and will sound
for a quarter of a second each time a coin or card
is entered.
4. Signal for Card Removal (Card Models Only)
By default, this signal is turned on and will sound
one second on and one second off when the
REMOVE CARD LED is flashing.
NOTE: Refer to Programming NetMaster to program
signal options.
Changing Cycles
Cycles and wash temperatures can be changed anytime
during the first fill/tumble cycle. After the first fill/
tumble cycle, all key presses are ignored.
Selecting a higher priced wash temperature will stop the
first fill/tumble cycle, and INSERT COINS/CARD will
flash one (1) second on and one (1) second off until the
vend price has been satisfied. After the vend price has
been satisfied, the cycle will restart with the new wash
temperature. If the vend price is not satisfied within one
minute, the control will go back to the previously set
wash temperature.

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NetMaster Special Features
Programming NetMaster
NetMaster allows the washer-extractor owner to
program the control with the use of the keypad. Audit,
diagnostic, cycle and vend information may be
programmed and retrieved by pressing combinations
of the Select Cycle and Select Wash Temp pads.
For details on programming cycle and vend information,
refer to Programming NetMaster.
Collecting Audit Information
The control will store audit information in its memory
that can be retrieved by pressing various combinations
of Select Cycle and Select Wash Temp pads. NetMaster
will record coins entered, total wash cycles and total
start pulses.
For more information on the audit features, refer to
Collecting Audit Information.
NOTE: Additional audit information is retrievable
with the Micro-Wand IIIE, the Card Reader or the
Network. Refer to the appropriate instruction
manual.
Testing Machine and NetMaster
Functions
Special programmable diagnostic features built into
NetMaster allow the owner to run specific diagnostic
tests. By opening and closing the service door and then
pressing various sequences of Select Cycle and Select
Wash Temp pads, the owner may perform the
following tests:
●Control Software Version Number
●Heater on Test
●Access Panel Opening Test
●Coin Vault Opening Test
●Coin Drop #1 Input Test
●Coin Drop #2 Input Test
●Door Switch Input Test
●Door Lock Switch Input Test
●Show Fill Time Test
●Show Drain Time Test
●Temperature Sensor Display Test
●Start Pulse Test
●Pressure Switches Opening Test
●Configuration #1 Display Test
●Configuration #2 Display Test
●Configuration #3 Display Test
●VFD Balance Input Test
●VFD Filter Input Test
●Water Purge
For detailed information on running diagnostic tests,
refer to Testing Machine and NetMaster Functions.
Sales Floor Feature
NetMaster washer-extractor has a built-in sales floor
routine used to display all LED lights and the four
digits with the colon and decimal point. This function
is designed to show potential customers the high-tech
features of NetMaster.
For detailed information, refer to Sales Floor Feature.
Rapid Advance Feature
This feature allows the user to quickly advance
through active cycles or advance into a cycle from the
Ready Mode. This feature is useful when tests must be
performed immediately on a washer-extractor
currently in an active cycle. In this case, the user can
quickly advance through the cycles to the Ready
Mode. At this point, the user can perform the required
tests and then return the washer-extractor to the point
it was interrupted.
For detailed information, refer to Rapid Advance
Featu re .
Clearing the NetMaster Vend Feature
This feature allows the user to return NetMaster back
to the Ready Mode if coins or a card have been entered
but the full vend price has not yet been satisfied. Refer
to Figure 2.
For more information, refer to Clear Vend Feature.
Communications Mode
This feature allows the washer-extractor control to
communicate with the Micro-Wand IIIE, the Card
Reader or the Network. This allows the washer-
extractor control to be programmed and have its data
read without using the keypad.
For more detailed information, refer to
Communications Mode.
Dual Coin Drop
The control will accept pulses from a single or dual
coin drop to satisfy vend price. Each coin drop will
have the ability to start or run a cycle.

NetMaster Special Features
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Start Pulse Operation
The control will accept pulses from a central card
reader system. The machine can be programmed to
receive a single start pulse or multiple start pulses, or
the Start Pulse Option can be turned off. The Start
Pulse Mode allows the machine to go from the Ready
Mode to the Start mode after a single pulse or multiple
pulses are received. For details on programming Start
Pulse Operation, refer to Programming NetMaster in
the Enhanced Programming Guide, available at extra
cost.
Access Panel and Coin Vault
Openings
The control will capture the times and dates of the
openings of the Coin Vault and the Access Panel. The
information is saved in memory. An open access panel
combined with various keypad presses allows the
control to enter manual modes of operation if the
Break-In Alarm is not on. These modes include Manual
Programming, Audit Collection and Diagnostics.
Break-In Alarm
This feature allows the owner to program the machine
to signal an alarm if the access panel or coin vault is
opened without disabling the alarm first. The date and
time of the break-in is recorded.
Special Vend
This feature allows the owner to program the control
to allow programmable vend prices for specific hours
and dates.
For details on programming Special Vend, refer to
Programming NetMaster.
Lucky Cycle
This feature allows the owner to program the machine
to provide a free vend cycle to customers after a
certain number of cycles have occurred.
For details on programming the Lucky Cycle Option,
refer to Programming NetMaster.
Site Code Pricing
This feature allows owners to program the control to
accept site codes for special vending that are specific
to select groups or individuals when using cards.
For details on programming the site code options, refer
to Programming NetMaster in the Enhanced
Programming Guide, available at extra cost.
Special Cycle
This feature allows the owner to offer extra features to
customers for an added vend price. Features available
include extra wash time, extra Rinse Extra time, warm
water (used in the rinse final fill step) and Very High
Speed Final Extract (on VFD models).
For details on programming the Special Cycle option,
refer to Programming NetMaster in the Enhanced
Programming Guide, available at extra cost.
Auto-Flush Feature
This feature, if enabled, allows the control to be set to
automatically flush the dispenser compartments at
predetermined intervals and times. The control will
flush the dispenser compartments with hot water for a
pre-programmed number of seconds or until a low
water level is reached.

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Opening the Access Panel
To manually program NetMaster, the access panel
must be opened. Opening and closing the access panel
trips a switch which allows access to various
programming options. Once opened, the access panel
may either be left open, and then closed after
programming, or it may be closed immediately.
NOTE: If the Break-In Alarm option is enabled, it
must be disabled before opening the access panel.
For more information on using the Break-In
Alarm, refer to the Micro-Wand IIIE or Network
Instruction Manual.
The access panel is located on the top of the washer-
extractor. Refer to Figure 3.
After opening, or opening and closing the access
panel, the operator has 4.25 minutes to begin
programming. If the appropriate SELECT PADS have
not been pressed in that time, the control will not accept
operator programming. Should this happen, opening and
closing the access panel will once again trip the switch
which allows access to the programming options.
Figure 3
C873I
1Access Panel Lock
2Access Panel
C873I
2
1

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Notes