Allied Telesis AT-iMG616WCRF User manual

AT-iMG616WCRF
INSTALLATION GUIDE

AT-IMG616WCRF
SERIES RESIDENTIAL VOIP GATEWAY -USER MANUAL
This User Manual covers the following products:
AT-iMG616WCRF
For a description of detailed functionality please refer to the Reference Manual. For
installation and safety instructions please refer to this User Manual.
Document Number 613-001172 REV A.
Copyright © 2009 Allied Telesis Holdings K.K.
All rights reserved. No part of this publication may be reproduced without prior written
permission from Allied Telesis.
Allied Telesis reserves the right to make changes in specifications and other information
contained in this document without prior written notice. The information provided herein
is subject to change without notice. In no event shall Allied Telesis be liable for any
incidental, special, indirect, or consequential damages whatsoever, including but not limited
to lost profits, arising out of or related to this manual or the information contained herein,
even if Allied Telesis has been advised of, known, or should have known, the possibility of
such damages.
All trademarks are the property of their respective owners.
ATTENTION
All the information in this manual is property of Allied Telesis K.K., please do not copy or
reproduce all or part of this manual without permission. The company may change or
revise all or part of this manual. It may also change the specification of the product for
purposes of improvement without notice.
Thank you for choosing the AT-iMG616WCRF Residential Gateway. Please read this
manual carefully and use the device correctly. “The device”, “this product”, and “AT-
iMG616WCRF” all refer to the Residential Gateway unit.
Please see below for the meaning of the icons used in this manual.
TABLE 1: ICONS
Icon Meaning
Useful information
Indication of risk of a serious injury and/or damage to the environment
As above
Indication of reference page and information

Series Residential VoIP Gateway - User Manual 1
Contents
IMPORTANT SAFETY INSTRUCTIONS ...........................................................................................................2
IMPORTANT NOTICE....................................................................................................................................4
1.1. EMISSION STATEMENT............................................................................................................................................... 4
CONTENTS OF THE PACKAGE .....................................................................................................................5
WHAT CAN THE AT-IMG616WCRF DO FOR YOU?...................................................................................6
PRODUCT DETAILS .....................................................................................................................................7
1.2. TOP VIEW OF UNIT ................................................................................................................................................... 7
1.3. FRONT VIEW OF UNIT............................................................................................................................................... 8
1.4. ............................................................................................................................................................................................ 9
1.5. SIDE VIEW OF UNIT.................................................................................................................................................... 9
TELEPHONES AND CABLES ........................................................................................................................10
1.6. AT-IMG616WCRF -POTS TELEPHONE AND FAX OPERATION .....................................................................10
1.7. ..........................................................................................................................................................................................10
1.8. TELEPHONE CORD AND UTP CABLE.....................................................................................................................11
CONNECTING THE AT-IMG616WCRF ...................................................................................................12
1.9. CONNECTING THE PSTN TELEPHONE PORTS......................................................................................................12
1.10. UTP CABLE CONNECTION....................................................................................................................................13
1.11. CATV CABLE CONNECTION ................................................................................................................................13
1.12. DISCONNECTING POWER SUPPLY .........................................................................................................................14
NOTICE ABOUT FUNCTIONS AND SERVICES ........................................................................................................................14
APPENDIX A: TROUBLESHOOTING ...........................................................................................................15
1.13. FAULT FINDING .......................................................................................................................................................15
APPENDIX B: TECHNICAL SPECIFICATIONS .............................................................................................17
1.14. PRODUCT SPECIFICATIONS AT-IMG616WCRF.................................................................................................17
APPENDIX C: CONTACT INFORMATION ...................................................................................................18
APPENDIX D: IMPORTANT STATEMENTS ..................................................................................................18
1.15. EUROPE –EU DECLARATION OF CONFORMITY..................................................................................................18
1.16. U.S. REGULATORY WIRELESS NOTICE FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
21
ADDITIONAL BOOKLET:AT-IMG001– PASSIVE UNIT INSTALLATION MANUAL ....................................21

2 Series Residential VoIP Gateway - User Manual
Important safety instructions
DO NOT OPEN the product, remove screws or cover. To prevent ELECTRIC
SHOCK during normal use, the plastic chassis of the product must be kept closed.
This unit contains HAZARDOUS VOLTAGES and should only be opened by a trained
and qualified technician.
DANGER: DO NOT WORK on equipment or CABLES during periods of LIGHTNING
ACTIVITY to avoid ELECTRIC SHOCK.
Do not use the telephone to report a gas leak in the vicinity of the leak.
To avoid risk of electrical shock or fire, this device, connecting peripherals and cables,
should not be used in an outside environment.
Air vents must not be blocked. They must have free access to the environment air for
cooling to prevent fire caused by excessive heating.
To avoid the possibility of ELECTRIC SHOCK or FIRE caused by a short in internal
circuits, do not place the device in any of the environments listed on point 2.
To avoid FIRE risk, use this unit only with industry standard plugs and wiring suitable for
your territory.

Series Residential VoIP Gateway - User Manual 3
Be careful not to drop water or any other harmful substance onto the product. This
could lead to fire or electric shock. If the unit might get in contact with liquids, unplug
the power and contact your support center or sales stores.
This product contains parts that are sensitive to static shock.
Please avoid touching interface connectors with bare hands.
This could lead to fire or electric shock.
Take care when handling the power cable and plug:
•Do not strain the power cable
•Do not place near a heater or stove
•Unplug the power cable using the plug
Keep the product free away from dust and maintain it clean.
Unplug before cleaning.
Only the power adapter supplied with this unit is guaranteed to function correctly with
it.
Do not drop the unit, handle with care.
If really dirt, clean using a soft, damp cloth with a neutral detergent.
Then dry with a soft cloth.
Do not use oil, cleanser, thinner, petrol, wax, boiled water and powdered soap (please
follow the instructions when you use a chemical duster).

4 Series Residential VoIP Gateway - User Manual
Important notice
Do not use or store the device:
In direct sunlight.
In a hot environment.
In a low-airflow environment, such as a drawer or a closet, while the unit is turned on. Restricting airflow
can damage the unit or cause a fire.
Where there could be a sudden temperature change
In a damp place or near a liquid such as water. Humidity must be less than 80%.
In areas subject to a lot of vibration.
In dusty and/or carpeted areas.
In the presence of corrosive gases.
1.1. Emission Statement
CE Marking Warning: This is a class B product. In a domestic environment this product
may cause radio interference in which case the user may be required to take adequate
measures.
Please install and use it in accordance with this user manual.

Series Residential VoIP Gateway - User Manual 5
Contents of the package
FIGURE 1: CONTENTS OF THE PACKAGE
(NOTICE) THE PACKAGE DOES NOT CONTAIN SCREWS.
The following items are included with each AT-iMG616WCRF. Contact your sales
representative if any items are damaged or missing.
One AT-iMG616WCRF
One AC/DC power adapter
One AT-iMG616WCRF Series Residential VoIP Gateway User Manual
One AT-iMG001 Passive Unit Installation Manual
AT-iMG616 WCRF
Body
Power
Adapte
r
Use
r
Manual AT-iMG001
Installation Manual

6 Series Residential VoIP Gateway - User Manual
What can the AT-iMG616WCRF do for you?
The AT-iMG616WCRF is Customer Premise Equipment (CPE) designed for be installed in a
customer residence, it interfaces with new generation fibre networks designed to support
broadband communications.
Using this intelligent equipment, called a "residential gateway", you can use broadband
integrated services for telephony, Internet and Internet Video.
The VoIP residential gateway is fitted with a number of ports for connection of telephones,
faxes, PC's and a set top box for TV.
Using the internal Ethernet router you can easily build a firewall-protected Local Area
Network (LAN) in your home supporting multiple PC's as well as a set top box for
TV/video services (see figure below).
FIGURE 2: LAN CONNECTIONS

Series Residential VoIP Gateway - User Manual 7
Product Details
1.2. Top view of Unit
FIGURE 3: TOP VIEW
TABLE 2: POWER/SYSTEM LED INDICATIONS IMG616W
Led State Function
PWR Green light on The device is receiving power and the
voltage is within the acceptable range
Red light on The unit is starting up or is malfunctioning
Red light flashing
(4 flashes followed by 1 second off) The unit is downloading the software
Red light flashing
(2 flashes followed by 1 second off) The unit is writing the software into flash
WLAN Green light on Link up
Green light flashing Transmission and reception of packets

8 Series Residential VoIP Gateway - User Manual
TABLE 3: WAN LED INDICATIONS IMG616LH/SH/BD
Led State Function
Orange light off WAN link not established
Orange light on WAN link established
WAN
Orange light flashing Activity on WAN link
TABLE 4: VOIP LED INDICATIONS WHEN THE AT-IMG616WCRF TEL1 AND TEL2 PORTS ARE REGISTERED ON A
REMOTE SERVER (THE PORTS ARE ENABLED TO CALL A REMOTE NUMBER VIA A VOIP NETWORK)
Led State Function
Green light on LED is fixed on when you lift the receiver
of the telephone or fax connected to
TEL1 or TEL2 port and remains on
during the call.
VoIP
Green light flashing The VoIP network is operating.
(Both TEL1 and TEL2 receivers are in on-
hook state).
Green light off The VoIP network is not operating.
1.3. Front view of unit
FIGURE 4: FRONT VIEW OF AT-IMG616WCRF
Link/Act
Duplex Mode

Series Residential VoIP Gateway - User Manual 9
TABLE 5: SPEED AND LINK/ACT LED INDICATIONS
Led State Function
Green light off Transmission and Reception of packets in half duplex
mode
Duplex Mode
Green light on Transmission and Reception of packets in full duplex
mode
Green light off Link not established
Green light on Link established
Link/act
Green light flashing Link activity
1.4.
1.5. Side view of unit
FIGURE 5: SIDE VIEW OF AT-IMG616WCRF
TABLE 6: POWER CONNECTION
Port
Power Cable
Provides the 12V DC power to this product. This product doesn’t
have a power switch, you have to plug or unplug the power cable
to turn the unit off.
TABLE 7: PORTS DESCRIPTION
Port Function
Tel2/Tel1 Connects analog telephone and fax.
LAN port
(MDI-X)
Connects computer, HUB and switch with UTP cable.

10 Series Residential VoIP Gateway - User Manual
Telephones and cables
1.6. AT-iMG616WCRF - POTS Telephone and Fax Operation
Check if the dial mode is set up for tone mode (T, Tone). If not, set the switch as shown
below.
FIGURE 6: DIAL MODE SETTING
Note, as shown in the diagram, different models of phone are likely to have
different labeling on this switch.
Some models do not have this switch or the possibility to set up the tone
mode with a button. In this case please follow the instructions of the
telephone and fax used.
1.7.

Series Residential VoIP Gateway - User Manual 11
1.8. Telephone cord and UTP cable
There are 2 kinds of user connection cables: telephone cables and Unshielded Twisted Pair
(UTP) cables used for data.
See Below.
This product does not include any LAN or phone cables. The service provider or
end user must provide these.
FIGURE 7: TELEPHONE CABLE
Note: The telephone cable uses the RJ11 connector
CAUTION: To reduce the risk of fire, use only No. 26AWG or larger
telecommunication line cord.
FIGURE 8: LAN CABLES
Use UTP cable category 3 or higher on 10Base-T, and UTP cable category 5 or
higher on 100BASE-TX.
There are two types of LAN cable, straight cable and crossed cable; for the - AT-
iMG616WCRF, it does not matter which of these types of LAN cable you use. The
LAN interfaces on the AT-iMG616WCRF can auto-sense whether the cable is
straight or crossed.
If you buy a new cable, it is recommended that you choose UTP cable - category 5 or
higher

12 Series Residential VoIP Gateway - User Manual
Connecting the AT-iMG616WCRF
1.9. Connecting the PSTN telephone ports
Connect PSTN (POTS) telephone and PSTN fax units to the TEL ports with the
appropriate telephone cords. Push in the plug of the telephone cord to the TEL port until
you hear a “click” and make sure it is correctly fixed by pulling the telephone cord lightly.
CONNECT TO TEL 1 WHEN YOU USE ONLY ONE TELEPHONE OR FAX MACHINE
FIGURE 9: TELEPHONE PORTS CONNECTION
o
r

Series Residential VoIP Gateway - User Manual 13
1.10. UTP Cable Connection
To connect devices to the LAN ports using UTP cables follow the procedure below:
FIGURE 10: UTP CABLE CONNECTIONS
Push in the plug of the UTP cable into the LAN port until you hear a “click” and make sure
it is correctly fixed by pulling the UTP cable lightly. In the same way connect the plug on the
other end of the UTP cable to the network interface card of the computer, or other LAN
device.
1.11. CATV Cable Connection
To connect the TV set to the CATV port using a coax 75-ohm cables follow the procedure
below:
FIGURE 11: CATV CABLE CONNECTIONS
The coaxial cable screen shield needs to be connected to earth at the building entrance
as per ANSI/nfpa 70, the National Electrical Code (NEC), in particular Section 820.93,
Grounding of Outer Conductive Shield of a Coaxial Cable or in accordance with local
regulations.
THE LENGTH OF ALL CABLES MUST BE LESS THAN 100 M.

14 Series Residential VoIP Gateway - User Manual
1.12. Disconnecting Power supply
This product doesn’t have a power switch; it automatically turns on when you connect the
power cable.
When you want to turn it off, just unplug the power cable.
FIGURE 12: POWER CABLE
Notice about functions and services
When using the VoIP telephony service it might be that some services usually offered by
standard telephone networks are not available. Similarly, some telephone or fax functions
may not be available on the VoIP network. Please contact your VoIP Telephony provider
for further details.

Series Residential VoIP Gateway - User Manual 15
Appendix A: Troubleshooting
This Appendix describes some of the more common problems that may occur during -
AT-iMG616WCRF installation and use.
In the event of a problem, please look at the LED indications and then refer to this
Appendix.
1.13. Fault Finding
Is the POWER LED on?
If the power LED is off, please check if the power cable is not damaged, the power cable is
correctly connected and you are using the plug with the correct power voltage.
Check if the AC plug of the power cable of the product is connected correctly. This
product doesn’t have a power switch. To turn the unit on or off you have to plug or unplug
the power cable.
Is the SYSTEM LED red?
If the SYSTEM LED lights up red, unplug the AC plug and plug it in again after 20 seconds. If
you do not resolve the problem, unplug the power plug of this product and contact your
supplier
Is the WAN LED off?
Check to ensure that the IMG616 is seated correctly into the wall mounted iMG001. If you
have ensured that it is correctly seated, and the WAN LED remains unlit then contact your
supplier.
Are the LAN LINK/ACT LED off?
Check if the power of the connected device is on, check that there are no problems with
the network interface cards installed in the attached devices, also check if the cables are
correctly connected to the network interface cards.
Check also if the length of the cable is over the limit. UTP cable must be less than 100 m.
Do you have a problem with the UTP cable?
Swap out with a known good cable.
Does VOIP LED remain off when you lift up the receiver?
Please ensure that the telephone cable is connected correctly, that the correct cable is
being used and that the cable is not damaged.
Do you have a problem with the telephone cord?
Swap out with a known good telephone cord.

16 Series Residential VoIP Gateway - User Manual
For POTS phones and faxes check if the setting of the dial mode for the telephone
ad fax is correct, follow the instructions of the telephone and/or fax device.
ENSURE THAT THERE IS NO PROBLEM WITH THE TELEPHONE OR FAX MACHINE.
For further information on dial mode set up please refer to Chapter 5

Series Residential VoIP Gateway - User Manual 17
Appendix B: Technical Specifications
1.14. Product Specifications AT-iMG616WCRF
Supported standards
IEEE 802.3 10 BASE-T, 100 BASE-TX
IEEE 802.3u 100 BASE-FX,
RFC 791, RFC1144, RFC1112, RFC2236, RFC 2516,
RFC 1334, RFC 1994, RFC 1631, RFC 2131,
RFC 3261, RFC 1350, RFC 318, RFC 826,
RTP/RTCP, MGCP/NCS 1.0, SNMP v1
Interface
WAN port 1 100BASE-FX (SC connector)
LAN port 6 10/100BASE-TX (8 pin RJ45 connector)
TEL port 2 FXS (6 pin RJ11 connector)
WiFi 802.11b/g
Power
AC Input voltage AC100-240V
Standard Frequency 50-60Hz
AC Input current 0.1A (240V)
Average power 10.3W (Max.10.4W)
Average heat 8.8kcal/h (Max. 8.9kcal/h)
Environment condition
Storage Temperature -20° – 40°C
Humidity Less than 95% (non condensing)
Operating Temperature 0° - 40° C
Humidity Less than 80% (non condensing)
Size (with no projection)
240(W) x 150 (D) x45 (H) mm
Weight
400g
MAC address table size
1024
Memory Capacity
RAM memory 32Mbyte
Flash memory 8Mbyte
Product Certification
CE, UL
Safety
IEC60950-1
EN60950-1
Class 1 Laser Product
Emission
FCC Part 15 Class B
EN300 328, EN301 489
EC55022 Class B
Immunity
EN55024, EN50385

18 Series Residential VoIP Gateway - User Manual
Appendix C: Contact information
In the event of any problem please contact your service provider or installer.
Appendix D: Important statements
1.15. Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive
1999/5/EC. The following test methods have been applied in order to prove
presumption of conformity with the essential requirements of the R&TTE Directive
1999/5/EC:
EN60950-1:2006
Safety of Information Technology Equipment
EN50385 : (2002-08)
Product standard to demonstrate the compliance of radio base stations and fixed
terminal stations for wireless telecommunication systems with the basic restrictions or
the reference levels related to human exposure to radio frequency electromagnetic
fields (110MHz - 40 GHz) - General public
EN 300 328 V1.7.1: (2006-10)
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband
Transmission systems; Data transmission equipment operating in the 2,4 GHz ISM
band and using spread spectrum modulation techniques; Harmonized EN covering
essential requirements under article 3.2 of the R&TTE Directive
EN 301 489-1 V1.8.1: (2008-04)
Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 1: Common
technical requirements
EN 301 489-17 V1.3.2 (2008-04)
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 17: Specific
conditions for 2,4 GHz wideband transmission systems and 5 GHz high performance
RLAN equipment
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use
in all EU member states and EFTA countries, except in France and Italy where
restrictive use applies.
In Italy the end-user should apply for a license at the national spectrum authorities in
order to obtain authorization to use the device for setting up outdoor radio links
and/or for supplying public access to telecommunications and/or network services.