Allied Telesis AT-RG613TX Series User manual

AT-RG613/623 TX - Series Residential VoIP Gateway - User Manual
This User Manual covers the following products:
AT-RG613TX
AT-RG623TX
For installation and safety instructions please refer to this User Manual.
For a description of detailed functionality please refer to the Software Reference
Manual (available on our website http://www.alliedtelesyn.com from the
‘products/residential gateways’ menu).
Document Number M613-00002-01 REV D
Copyright © 2004 Allied Telesis
All rights reserved. No part of this publication may be reproduced without prior
written permission from Allied Telesis.
Allied Telesis reserves the right to make changes in specifications and other
information contained in this document without prior written notice. The information
provided herein is subject to change without notice. In no event shall Allied Telesis be
liable for any incidental, special, indirect, or consequential damages whatsoever,
including but not limited to lost profits, arising out of or related to this manual or the
information contained herein, even if Allied Telesis has been advised of, known, or
should have known, the possibility of such damages.
All trademarks are the property of their respective owners.

AT-RG613/623TX Series Residential VoIP Gateway - User Manual 1
Contents
CHAPTER 1. IMPORTANT SAFETY INSTRUCTIONS...................................................... 2
Conditions of use........................................................................................................................... 5
Product care ................................................................................................................................... 6
Emission Statement........................................................................................................................ 6
Manual version................................................................................................................................6
About this manual.......................................................................................................................... 7
CHAPTER 2. CONTENTS OF THE PACKAGE ................................................................ 8
CHAPTER 3. WHAT CAN THE AT-RG613/623TX DO FOR YOU? ................................. 9
CHAPTER 4. PRODUCT DETAILS ................................................................................ 10
Top view of Unit.......................................................................................................................... 10
Rear view of unit.......................................................................................................................... 12
CHAPTER 5. TELEPHONES AND CABLES .................................................................... 13
AT-RG613 - POTS Telephone and Fax Operation................................................................ 13
AT-RG623TX - ISDN Telephone and Fax Operations......................................................... 13
Telephone cord and UTP cable................................................................................................. 14
CHAPTER 6. INSTALLING THE AT-RG613/623TX........................................................ 15
Installation ..................................................................................................................................... 15
CHAPTER 7. CONNECTING THE AT-RG613/623TX ................................................... 17
AT-RG613TX Connecting the PSTN telephone ports ......................................................... 17
AT-RG623TX Connecting the ISDN ports............................................................................. 18
Notice about functions and services......................................................................................... 20
APPENDIX A: TROUBLESHOOTING ............................................................................ 21
LED indication .............................................................................................................................. 21
Fault Finding .................................................................................................................................. 22
APPENDIX B: TECHNICAL SPECIFICATIONS ............................................................... 23
Product Specifications AT-RG613TX....................................................................................... 23
Product Specifications AT-RG623TX....................................................................................... 25
APPENDIX C: CONTACT INFORMATION................................................................... 26

2 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
1. IMPORTANT SAFETY INSTRUCTIONS
Please observe the following instructions, non-observance could lead
to serious injury or even death, through fire or electric shock
Save these instructions
Do not open the unit
Do not open this product except when there is a specific indication in the manual.
To prevent ELECTRIC shock, do not remove the cover.
This unit contains HAZARDOUS VOLTAGES and should only be opened by a
trained and qualified technician. To avoid the possibility of ELECTRIC SHOCK,
disconnect electric power to the product before connecting or disconnecting the
LAN cables.
Figure 1: Do not open
Lightning
DANGER: DO NOT WORK on equipment or CABLES during periods of
LIGHTNING ACTIVITY to avoid ELECTRIC SHOCK.
Figure 2: Do not touch during a storm

AT-RG613/623TX Series Residential VoIP Gateway - User Manual 3
Gas Leak
Do not use the telephone to report a gas leak in the vicinity of the leak.
Figure 3: Gas Leak
Avoid harmful substances
Be careful not to drop water or any other harmful substance onto the product.
This could lead to fire or electric shock. If water or other substances enter the
unit, unplug the power and please contact your support centre or sales stores. Do
not use this product near water for example near a bathtub, washbowl, kitchen
sink, laundry tub in a wet basement or near a swimming pool
Figure 4: Harmful substances
Do not cover air vents
Air vents must not be blocked and must have free access to the ambient air for
cooling to prevent fire caused an excessive heating.
Figure 5: Do not cover
Do not place in a wet, dusty, smoky or steamy environment
To avoid the possibility of ELECTRIC SHOCK or FIRE caused by a short in internal
circuits, do not place the device in any of the above listed environments.
Figure 6: Pay attention to environmental conditions

4 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
Do not use with non- standard plugs or wiring
This could lead to fire, only use with industry standard plugs and wiring suitable for
your territory.
Figure 7: Do not use unsuitable plugs
Unplug when installing or moving
to avoid the risk of electric shock.
Figure 8: Unplug
Do not damage the power cable
This could lead to fire or electric shock.
Figure 9: Do not damage power cable
Take care when handling the power cable and plug:
 Do not strain the power cable.
 Do not place near a heater.
 Unplug the power cable using the plug.
Use the power adapter supplied
Only the power adapter supplied with this unit is guaranteed to function correctly
with this unit.
Figure 10: Only use the power adapter supplied with this unit.

AT-RG613/623TX Series Residential VoIP Gateway - User Manual 5
Conditions of use
Do not use or store the device:
 In direct sunlight.
 Near a heater or in a hot place.
 Where there could be a sudden temperature change
 In a damp place or near a liquid such as water. Humidity must be less then
80%.
 In areas subject to a lot of vibration.
 In dusty and/or carpeted areas.
 In the presence of corrosive gases.
Figure 11: Notice of use
Avoid static shock
This product contains parts that are sensitive to static shock. Please avoid touching
interface connectors with bare hands.
Figure 12: Static shock danger
Handling
Do not drop the unit, handle with care.
Figure 13: Handling

6 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
Product care
Cleaning
Keep the product free from dust and maintain in a clean condition.
Figure 14: Before cleaning
Clean the device with a dry, soft cloth
In case of heavy dirt, clean using a soft, damp cloth with a neutral detergent then
dry with a soft cloth.
Figure 15: Cleaning procedures
Do not use following materials for cleaning
oil, cleanser, thinner, petrol, wax, boiled water and powdered soap; please follow
the instructions when you use a chemical duster.
Figure 16: Do not use thinner
Attention
All the information in this manual is property of Allied Telesis, please do not copy
or reproduce all or part of this manual without permission. The company may
change or revise all or part of this manual. It may also change the specification of
the product for purposes of improvement without notice.
Emission Statement
CE Marking Warning: This is a class B product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.
Please install and use it in accordance with this user manual.
Manual version
March 2004 Rev. D

AT-RG613/623TX Series Residential VoIP Gateway - User Manual 7
About this manual
Thank you for choosing the AT-RG613/623TX Series Residential VoIP Gateway.
Please read this manual carefully and use the device correctly.
Please see below for the meaning of the icons used in this manual.
“The device”, “This product”, “AT-RG613”, “AT-RG623”, “RG613TX”,
"RG623TX", “RG623” or “RG613” all refer to the Residential VoIP Gateway unit.
Table 1: Icons
Icon Meaning
Useful information
Indication of risk of a serious injury and/or damage to
the environment
As above
 Indication of reference page and information

8 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
2. Contents of the package
Figure 17: Contents of the package
RG613/623 TX
Wall Bracket
User Manual Warranty Card
Power Adapter
(Notice) The package does not contain screws.
The following items are included with each AT-RG613/623TX. Contact your sales
representative if any items are damaged or missing.
 One AT-RG613/623 TX
 One AC/DC power adapter
 One wall bracket
 One AT-RG613/623 TX Series Residential VoIP Gateway User Manual
 One warranty card

AT-RG613/623TX Residential VoIP Gateway - User Manual 9
3. What can the AT-RG613/623TX do for
you?
The AT-RG613/623TX is a Customer Premise Equipment (CPE) designed to be
installed in a customer residence, it interfaces with new generation fibre/copper
networks designed to support broadband communications.
Using this intelligent equipment, called a "residential gateway", you can use
broadband integrated services for telephony, Internet and Internet Video.
The VoIP residential gateway is fitted with a number of ports for connection of
telephones, faxes, PC's and a set top box for TV.
Using the internal Ethernet router you can easily build a firewall-protected Local
Area Network (LAN) in your home supporting multiple PC's as well as a set top
box for TV/video services (see figure below).
Figure 18: LAN connections
RG223TX
RG613/623TX
RG223TX
RG613/623TX

10 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
4. Product Details
Top view of Unit
Figure 19: Top view
TEL LED
LNK/ACT/SPD LED
SYSTEM LED
POWER LED

AT-RG613/623TX Series Residential VoIP Gateway - User Manual 11
Table 2: TEL LED indications RG613TX
Led State Function
Green light on LED turns on green when you
lift the receiver of the telephone
or fax connected to TEL port
and remains on during the call.
TEL
Green light flashing The VoIP network is operating.
Table 3: TEL LED indications RG623TX
Led State Function
Green light on ISDN bearer channel B1 is in use TEL 1
Green light flashing The VoIP network is operating.
Green light on ISDN bear channel B2 is in use TEL 2
Green light flashing The VoIP network is operating.
Table 4: Ethernet Power/System LED indications RG623TX
Green light on Establishment of the link as
100 BASE – TX.
LNK/ACT/SPD
Green light flashing Transmission and Reception of
packets as 100 BASE – TX.
Orange light on In case of system error SYSTEM
Orange light flashing Power charging
POWER Green light on The device is receiving power
and the voltage is within the
acceptable range

12 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
Rear view of unit
Figure 20: Back view AT-RG613TX Back view AT-RG623TX
- Power cable
- WAN port
- LAN port
- TEL port
- Power cable
- WAN port
- LAN port
- ISDN port
Table 5: Ports description
Port Function
TEL PORT(RG613) Connects analog telephone and fax with telephone
cord.
ISDN PORT(RG623) Connects ISDN telephone and fax with telephone cord.
LAN PORT (MDI-X) Connects computer, HUB and switch with UTP cable.
WAN PORT Connects UTP or fibre cable from the Wide Area
Network (WAN). For Fibre, MTRJ or SC connectors
are used.
POWER CABLE Provides the 12V DC power to this product. This
product doesn’t have a power switch, you have to plug
or unplug the power cable to turn the unit off.

AT-RG613/623TX Series Residential VoIP Gateway - User Manual 13
5. Telephones and cables
AT-RG613 - POTS Telephone and Fax Operation
Check if the dial mode is set up for tone mode (T, Tone). If not, set the switch as
shown below.
Figure 21: Dial mode setting
Some models do not have this switch or the possibility to set up the tone
mode with a button. In this case please follow the instructions of the
telephone and fax used.
AT-RG623TX - ISDN Telephone and Fax
Operations
Only telephony equipment designed to use the IDSN network may be connected
to the AT-RG623TX.
The connection for ISDN telephony equipment uses the larger RJ45
connector. If the smaller RJ11 telephone cord is connected there will be
excess space around the connection.

14 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
Telephone cord and UTP cable
There are 2 kinds of user connection cables: telephone cables and Unshielded
Twisted Pair (UTP) cables used for data/ISDN.
See Below.
This product does not include any LAN or phone cables. These must be
provided by the service provider or end user.
Figure 22: Telephone cable
Note: The telephone cable uses the RJ11 connector
CAUTION: To reduce the risk of fire, use only No. 26AWG or larger
telecommunication line cord.
Figure 23: ISDN cable
Use UTP cable category 3 or higher with RJ45 connector
Figure 24: LAN cables
Use UTP cable category 3 or higher on 10Base-T, and UTP cable category 5 or
higher on 100BASE-T.
There are two types of LAN cable, straight cable and crossed cable; for the
AT-RE613/623, it does not matter which of these types of LAN cable you
use. The LAN interfaces on the AT-RG613/623 can autosense whether the
cable is straight or crossed.
If you buy a new cable, it is recommended that you choose UTP cable -
category 5 or higher.

AT-RG613/623TX Series Residential VoIP Gateway - User Manual 15
6. Installing the AT-RG613/623TX
Installation
Before installing the AT-RG613/623TX, please read the safety information “For
your Safety” in Chapter 1.
When deciding the location of the device, please observe the following instructions:
 Do not install in direct sunlight, or a damp or dusty place.
 Do not install on an inclined or unstable surface.
 Do not cover air vents on the side or the back of the device.
 Do not install near a TV, radio or mobile phone.
 Do not place anything on top of the product.
 Do not install this product outdoors.
 Do not touch the connector terminals.
Wall Positioning
With the wall bracket in the package, you can hang the device on the wall. Before
proceeding you will need to insure that the position chosen makes it possible to:
a. Connect the UTP cables and AC power cable
b. View the LED indications on the top of the unit.
You will need the following items to complete the installation of the router:
• Philips head screw driver
• 1 – 30 cm x 30cm (1 ft x 1 ft) square section of wall preferably covered
with 2 cm plywood (If wall mounting the router)
• 3 – 3mm x 2.5 cm (1/8in. x 1 inch) screws
• 3 – 3 drywall anchors if mounting on drywall
Provided in the installation kit:
• 1 – RG613TX or RG623TX
• 1 – Wall mount bracket

16 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
Wall mounting the RG613/623TX:
1. Using the wall mount bracket as a template drive 3 drywall screws
horizontally into the plywood towards the top and to either side of the
available space. If plywood is not available, then use the wall mount
bracket to mark the 3 hole locations and pre-drill for the drywall anchors,
then drive the screws through the holes.
2. Hang the RG613/623TX as described in Figure 26.
Figure 25: Positioning of the wall bracket
The diameter of screw hole is 3.5mm.
Use 3mm x 2.5 cm screws and, if necessary,
drywall anchors.
Figure 26: Possible layouts
If you install the device in an elevated position, ensure it is securely connected
to the wall, if not it may drop and cause injury or it may be damaged itself.
Do not install where there may be vibrations, shocks or in an unsuitable place.
When you install this product on the wall it could be damaged if the unit should
drop. Please be careful.
Please note that the maximum recommended operating ambient is 40oC

AT-RG613/623TX Series Residential VoIP Gateway - User Manual 17
7. Connecting the AT-RG613/623TX
AT-RG613TX Connecting the PSTN telephone
ports
Connect PSTN (POTS) telephone and PSTN fax units to the TEL ports with the
appropriate telephone cords. Push in the plug of the telephone cord to the TEL
port until you hear a “click” and make sure it is correctly fixed by pulling the
telephone cord lightly.
Connect to TEL 1 when you use only one telephone or fax machine
Figure 27: Telephone ports connection
Telephone cord ( min 26AWG)

See p.14

18 AT-RG613/623TX Series Residential VoIP Gateway - User Manual
AT-RG623TX Connecting the ISDN ports
Connect ISDN telephone and ISDN fax units to the ISDN ports with the
appropriate UTP cable. Push the plug of the UTP cable into the ISDN port until
you hear a “click” and make sure it is correctly fixed by pulling the telephone cord
lightly.
Connect to ISDN 1 when you use only one telephone or fax machine
Figure 28: ISDN ports connection
ISDN 1
ISDN 2
S-Bus UTP cable category 3 or higher