ALTEQ ALQ-EPRIP User manual

ALQ-EPRIP
4, 8 & 16 Channel
NVR User Manual

1
Contents'
1. Basic Installation .................................................................................................................... 4!
1.1'USB'Connection '..............................................................................................................................................................'4!
1.2'Network'Connection '....................................................................................................................................................'4!
1.3'Rear'Panel'Layout '.........................................................................................................................................................'4!
1.3.1'4'Channel '...........................................................................................................................................................'4!
1.3.2'8'Channel '...........................................................................................................................................................'4!
1.3.3'16'Channel '........................................................................................................................................................'4!
2. Startup ...................................................................................................................................... 5!
2.1'Startup'Guide '..................................................................................................................................................................'5!
2.2'Login '....................................................................................................................................................................................'6!
2.3'Network'Guide '...............................................................................................................................................................'6!
2.3.1'Net'Service '........................................................................................................................................................'7!
2.4'Remote'Device'Guide '..................................................................................................................................................'7!
3. Preview ..................................................................................................................................... 8!
3.1'Adding'an'IP'camera'in'Preview '.........................................................................................................................'10!
3.2'Remote'Configuring'an'IP'camera '......................................................................................................................'11!
3.3'Shutdown '........................................................................................................................................................................'11!
3.4'Quick'Menu '....................................................................................................................................................................'12!
3.4.1'Quick'Menu'>'Record'Mode '...................................................................................................................'13!
3.4.2'Quick'Menu'>'PTZ'Control '......................................................................................................................'13!
3.4.3'Quick'Menu'>'Output'Adjust '.................................................................................................................'17!
3.4.4'Quick'Menu'>'Logout '................................................................................................................................'17!
4. Main Menu .............................................................................................................................. 18!

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4.1'Main'Menu'>'Record '.................................................................................................................................................'18!
4.1.1'Main'Menu'>'Record'>'Playback '.........................................................................................................'18!
4.1.2'Main'Menu'>'Record'>'Record '.............................................................................................................'21!
4.1.3'Main'Menu'>'Record'>'HDD'Manage '................................................................................................'22!
4.1.4'Main'Menu'>'Record'>'Backup '............................................................................................................'23!
4.2'Main'Menu'>'Event '....................................................................................................................................................'24!
4.2.1'Main'Menu'>'Event'>'Alarm'Type '......................................................................................................'24!
4.2.2'Main'Menu'>'Event'>'Alarm'Sensor '..................................................................................................'27!
4.2.3'Main'Menu'>'Event'>'Alarm'Out '.........................................................................................................'28!
4.2.4'Main'Menu'>'Event'>'System'Event '..................................................................................................'28!
4.3'Main'Menu'>'Setup '....................................................................................................................................................'29!
4.3.1'Main'Menu'>'Setup'>'Remote'Device '...............................................................................................'29!
4.3.2'Main'Menu'>'Setup'>'General '...............................................................................................................'30!
4.3.3'Main'Menu'>'Setup'>'Camera'Setup '.................................................................................................'31!
4.3.4'Main'Menu'>'Setup'>'Network '............................................................................................................'32!
4.3.5'Main'Menu'>'Setup'>'Display '...............................................................................................................'45!
4.3.6'Main'Menu'>'Setup'>'Sequence '...........................................................................................................'46!
4.3.7'Main'Menu'>'Setup'>'Channel'Setup '................................................................................................'46!
4.4'Main'Menu'>'System '.................................................................................................................................................'48!
4.4.1'Main'Menu'>'System'>'User '..................................................................................................................'48!
4.4.2'Main'Menu'>'System'>'AutoMaintain '..............................................................................................'49!
4.4.3'Main'Menu'>'System'>'Restore '...........................................................................................................'49!
4.4.4'Main'Menu'>'System'>'Upgrade '..........................................................................................................'51!
4.4.5'Main'Menu'>'System'>'Import/Export '............................................................................................'51!
4.5'Main'Menu'>'Info '........................................................................................................................................................'52!
4.5.1'Main'Menu'>'Info'>'HDD'Info '...............................................................................................................'52!
4.5.2'Main'Menu'>'Info'>'BPS '...........................................................................................................................'53!
4.5.3'Main'Menu'>'Info'>'System'Log .......................................................................................... 53!
4.5.4'Main'Menu'>'Info'>'Online'User '..........................................................................................................'54!
4.5.5'Main'Menu'>'Info'>'Version '..................................................................................................................'54!
4.5.6'Main'Menu'>'Info'>'Packet'Capture '..................................................................................................'55!
4.5.7'Main'Menu'>'Info'>'P2P'Info'....................................................................................................................'55!
5. Mouse Operation .................................................................................................................. 56!
6. Web Remote View ................................................................................................................. 57!

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6.1'Web'Log]in '.....................................................................................................................................................................'57!
6.2'Main'Web'Interface']'Overview '...........................................................................................................................'57!
6.2.1'Playback '...........................................................................................................................................................'58!
6.2.2'System'Log '......................................................................................................................................................'59!
6.2.3'DeviceCfg '.........................................................................................................................................................'60!
6.2.4'LocalCfg'..............................................................................................................................................................'62!
6.2.5'Logout '...............................................................................................................................................................'62!
6.3'Preview'Window '.........................................................................................................................................................'63!
6.4'Stream'Controls '...........................................................................................................................................................'63!
6.5'Preview'Window'Controls '.....................................................................................................................................'64!
6.6'PTZ'Controls '..................................................................................................................................................................'65!
6.7'Image'Controls '.............................................................................................................................................................'65!
7. Smartphone Monitoring ....................................................................................................... 66!
7.1'App'Installation '............................................................................................................................................................'66!
7.2'Registration '...................................................................................................................................................................'66!
7.3'Login '..................................................................................................................................................................................'67!
7.4'Main'Menu '......................................................................................................................................................................'67!
7.5'Live'Preview '..................................................................................................................................................................'68!
7.5.1'PTZ'Controls '...................................................................................................................................................'68!
7.6'Playback '...........................................................................................................................................................................'69!
7.7'Device'Manager '............................................................................................................................................................'70!
7.7.1'Add'P2P'Device '.............................................................................................................................................'70!
7.7.2'Add'direct'device '.........................................................................................................................................'71!
7.8'Message'Center '............................................................................................................................................................'71!
7.9'Media'Files '......................................................................................................................................................................'72!
7.10'More '................................................................................................................................................................................'72!

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1. Basic Installation
1.1'USB'Connection '
The unit has two USB ports – one on the front and one on the back. Either port can be used to connect a
mouse, flash memory stick, USB optical drive, or other supported USB device.
1.2'Network'Connection '
Connect the unit to the LAN through which it will access the Internet and IP cameras using the RJ45 socket
on the rear panel.
1.3'Rear'Panel'Layout '
The rear panels of the NVR are laid out and labelled as shown below.
1.3.1'4'Channel'
1.3.2'8'Channel'
1.3.3'16'Channel'

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2. Startup
Plug in the included power supply and turn on the power switch on the rear panel of the unit. The power
indicator light will illuminate to show that the unit is on. When startup completes, the unit will beep and
default to the video display that was selected prior to its last shutdown.
Note: Restart the unit after an abnormal shutdown to restore the NVR to its state before it powered off.
2.1'Startup'Guide '
On first use, the Startup Guide will display (if enabled):
Cloud: Enable cloud services. This cannot be changed in this window.
IPC PnP:
Enable IP camera plug and play feature. This will automatically add IP cameras connected to the rear PoE
ports or cameras on the same network segment.
Do not prompt: Disable startup guide on subsequent restarts.
[Cancel]: Exit the Guide.
[Next Page]: Display QR codes which provide links to the remote viewing mobile apps for iOS and Android,
and give the serial number of the unit. This code can be scanned in the mobile app to add the device.
[Pre Page]: Go back to the previous page.
[Next Page]: Open the System Login box.

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2.2'Login '
User Name: Enter a user name to log in. There are two default usernames, each having different security
privileges.
• “admin” is the super user with full system access
• “guest” is the standard user with preview and playbackrights.
Password: The default passwords for both are “123456”. If the password isentered incorrectly seven
times, the NVR alarm will sound and thedevice will belocked. It can beunlocked byrebooting theunit or
waiting 30 minutes.
Security Recommendation: Default passwords are not secure and are intended for one-time use only.
Please change the user password to astronger, unique password in the [MAIN MENU] – [SYSTEM] –
[USER] menu.
2.3'Network'Guide'
Net Card: Enabled DHCP to dynamically update the NVR IP address depending on the current network
environment.
IP Address: If DHCP is disabled, manually enter a static IP address for the NVR. The default IP address is
192.168.1.18. Click the [NETWORK TESTING] button to perform a network ping test.
Subnet Mask: If DHCP is disabled, manually enter the subnet mask address. The default subnet mask is
255.255.255.0.
Gateway: If DHCP is disabled, manually enter the gateway address. The default gateway is 192.168.1.1.
Primary DNS: If DHCP is disabled, manually enter the primary DNS address. The default primary DNS is
8.8.8.8.
Secondary DNS: If DHCP is disabled, manually enter the secondary DNS address. The default secondary
DNS is 8.8.4.4.
TCP Port: Input the NVR TCP port number. The default port is 34567.

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MTU: Configure the maximum transmission unit that can be used in a single network transaction. The
default MTU is 1500.
Mobile Port: Input the NVR mobile port number. The default port is 5800.
HTTP Port: Input the NVR HTTP port number. The default port is 80.
HS Download: Enable for high-speed downloads.
Transfer Policy: Choose between adaptive, quality preferred, or fluency preferred.
Click the [Net Service] button to configure additional network server-related services.
2.3.1'Net'Service'
PPPoE: Double-click to enable Point-to-Point Protocol over Ethernet (PPPoE) and configure related
settings.
NTP: Double-click to enable Network Time Protocol (NTP), select a NTP server, and configure the NTP
update period.
E-mail: Double-click to enable e-mail transmission and configure e-mail server credentials. Click [MAIL
TESTING] to send a test message.
IP Filter: Double-click to enable IP whitelist or IP blacklist and enter IP addresses to be allowed or banned.
DDNS: Double-click to enable and setup Dynamic Domain Name System (DDNS) to configure an easy to
remember address for remote connections.
FTP: Double-click to enable and configure a File Transfer Protocol (FTP) server.
UPNP: Double-click to enable Universal Plug and Play (UPNP) services.
RTSP: Double-click to enable RTSP, edit RTSP port number, and review the RTSP stream URL.
Cloud: Double-click to enable P2P cloud services. Scan the QR codes to download the mobile application
for iOS or Android and the SN code to add the device.
Make sure the NVR IP address and the router are in the same network segment. If the router IP address is
192.168.1.1, and the subnet mask is 255.255.255.0, the NVR should work properly with default network
settings. Generally, the default gateway is the router IP address.
Click [NEXT PAGE] to move to the next page of the startup guide.
2.4'Remote'Device'Guide'

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Search: Search the local area network (LAN) for any connected IP cameras. Note: the NVR and IP
cameras must be on the same network segment to establish a connection (e.g., if the NVR IP address is
192.168.1.X, it can connect IP cameras with IP addresses of 192.168.1.Y, Z, etc.).
Add: Select a desired IP camera and click to add the IPC to the NVR.
Quick Add: Automatically add any available IP cameras to any vacant NVR channel.
Protocol: Choose the protocol for connection between the NVR and IPC. This is most commonly the
ONVIF protocol.
Modifying IP Address of IPC: Click to enter the “Modify IP” interface, then modify the IPC IP address
to the desired value. Alternatively, select [QUICK MODIFY IP].
Added Device:
Delete: Delete a selected IPC.
Manual Add: Manually input an IPC address, user name, password, and protocol to add to the NVR.
IPC PnP (Plug and Play): When enabled, the system will automatically add available IPCs to vacant
channels every minute.
AutoSearch: When enabled, the system will automatically search the network for online IPCs and list
these in the Online Equipment pane.
Press [OK] to complete the startup guide and move to the live preview screen.
3. Preview

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Log in normally to see a preview grid of multiple surveillance video tiles.
The system date and time is displayed. In addition, each tile can display the following symbols:
Icon
Description
Channel Name
Recording Indicator
Toggle Audio On/Off
Alarm Status
Motion Detection Indicator
IPC Log-in Failure.
Click to open Remote Access Configuration

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3.1'Adding'an'IP'camera'in'Preview '
Click on an unused IP camera tile in the preview screen to open the Add Remote Device window (the
selected channel number is also shown in the title bar). This shows all the cameras found on the LAN.
Protocol: Narrow down the list by filtering it against a protocol selected in the dropdown box.
[Search]: Search for IP cameras on the LAN.
When the list is populated, select an IP camera in the search list
[Manual Add]: Add selected camera. This will then display the Remote Access Configuration window
(Section 4.2) to allow the user to enter the IP address, port, user name and password.
[OK]: Save and exit, [Cancel]: Exit without saving.

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3.2'Remote'Configuring'an'IP'camera '
Click on a tile in the preview screen showing output from an IP camera (or add an IP camera, Section 3.1)
to display the Remote Access Configuration window for that channel. The fields available will vary with
the features and protocols supported by the camera.
The upper section of the window allows the user to enter the IP address, port, user name and password to
log on to the camera. Where supported, the protocol and stream settings can also be viewed or amended.
Double-click on an item in the lower section to view and amend more detailed information about the camera
once successfully logged on.
• [Device information]: Shows basic information about the IP camera.
• [System time]: Shows the IP camera time and allows it to be synchronized to local time.
• [Remote reboot]: Reboots camera.
• [Restore default]: Restores camera default settings.
• [Video encode]: Sets video encoding parameters, e.g. resolution, frame and bit rate.
• [Colour settings]: To adjust image brightness, contrast andsaturation.
• [Machine Name]: View or edit the camera name.
Below that,
[Delete binding]: Deletes the connected IP camera.
[OK]: Save and exit, [Cancel]: Exit without saving.
3.3'Shutdown '
Turn off the unit using the power switch or by selecting Logout > Shutdown from the Quick Menu
(Section 3.4.4).

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3.4'Quick'Menu '
The quick menu is opened by right-clicking on the display screen and provides shortcuts to functions
relevant to the channel that is clicked. It is context-sensitive, so all options may not always be available.
The System Login box (Section 2.2) will appear if the user attempts an operation when they are not logged
in.
Quick Add Opens Main Menu (Setup) > Remote Device (Section 2.4) and runs[Quick Add].
Manual Add Opens Main Menu (Setup) > Remote Device (Section 2.4).
Main Menu Opens Main Menu (Section 4).
Record Mode Opens Record Mode (Section 3.4.1) window for allchannels.
Playback Opens Main Menu (Record) > Playback (Section 4.1.1).
PTZ Control Opens the PTZ Control window for the selected channel (Section 3.4.2).
Guide Opens the Startup Guide (Section 2.1).
Output Adjust Opens the Output Adjust window for the unit (Section 3.4.3)
Logout Opens the Logout window (Section 3.4.4)
View <x> Select between different view arrangements for the displaygrid.

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3.4.1'Quick'Menu'>'Record'Mode'
Manually set the recording mode (scheduled, manual or stop) for each channel by selecting the appropriate
buttons.
[OK] to save and exit, [Cancel] to exit without saving.
3.4.2'Quick'Menu'>'PTZ'Control '
Control the operation of a PTZ camera. This menu is split over 4 pages.
IP cameras are controlled over the network connection. Ensure the PTZ configuration has been set up to
match the parameters of the PTZ camera. The functions available will vary according to the model of, and
protocol(s) supported by, the PTZ.
Control the PTZ camera movement.
Use the directional buttons to steer the camera in the direction indicated by the arrows:
Use the and buttons to adjust Zoom, Focus and Iris as indicated.
Speed: Set rotation speed, 1 is slowest, 8 fastest.
[Hide]: Hide the controls to better view the image. Right-click to restore.
[Set]: Enter the PTZ Function Setup menu.
[PTZ Trace]: Opens the selected channel in full-screen. Left-hold and drag the mouse to control PTZ
orientation, Left- hold and rotate the mouse wheel to adjust the magnification of the camera.
[Page Switch]: Go to the next page, [Cancel] to exit.

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Run predefined actions.
No.: Enter identifying number <n> of an action to run.
[Preset]: Go to preset position number <n>.
[Pattern]: Run pattern number <n> (Click [Stop] to stop it).
[Sequence]: Run sequence number <n>.
[AutoScan]: Run AutoScan. Moves camera back and forth between defined borders.
[AutoPan]: Run AutoPan. Moves camera in continuous horizontal rotation.
[Flip]: Flip camera (at extremes of travel, where supported).
[Reset]: Reset camera to default settings.
[Page Switch]: Go to the next page, [Cancel] to exit.
Control auxiliary functions supported by camera
Direct Aux Open: Select the function to be controlled in the pulldown box and use [Open] and [Close] to
adjust it. (For example, “Light” could allow the user to open and close the camera iris where supported).
Aux Num Open: Select the number of function to be controlled in the pulldown box and use [Open] and
[Close] to adjust it. (Refer to camera documentation for details of auxiliary function numbers).
[Page Switch]: Go to the next page, [Cancel] to exit.

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Set up predefined actions for a PTZ camera.
Set a preset position for the PTZ camera.
Move the PTZ to the desired position using the normal controls in the PTZ Control Menu, Page 1 (see
section above) then click [Set] to enter the PTZ Function Setup menu.
Select Preset from the Function list and enter an identifying number <n> for it in the Preset box.
Click [Set] to save the setting.
Clearing a preset
Enter the ID of the preset to be cleared then click [Del Preset].
Set up a sequence of presets.
From the PTZ Control Menu, Page 1 (see section above) click [Set] to enter the PTZ Function Setup
menu.
Select Sequence from the Function list and enter an identifying number for it in the Sequence No. box.
Enter the identifying number of the first preset in the sequence in the Preset box. Enter the dwell time for
the preset (in seconds) in the Interval box and click [Add Preset]. This will add the preset to the end of the
sequence. Repeat until setup of the sequence is complete.
[Del Preset]: Deletes the first instance of the specified preset from the sequence.
[Del Seq.]: Removes all the presets from the sequence specified in the Seq.No. box

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Record a continuous pattern of movement for the camera.
From the PTZ Control Menu, Page 1 (see section above) click [Set] to enter the PTZ Function Setup
menu.
Select Pattern from the Function list and enter an identifying number for it in the Pattern box.
Click [Begin] to open the PTZ Control Menu, Page 1 and use the normal controls to steer the camera. The
movement will be recorded.
Click [Set] at the end of the pattern to exit back to the PTZ Function Setup menu, then click [End] to save
the pattern.
Define the left and right extent of the camera’s normal patrol area borders – for AutoScan function.
Move the PTZ to the leftmost position using the normal controls in the PTZ Control Menu, Page 1 (see
section above) then click [Set] to enter the PTZ Function Setup menu.
Select Border from the Function list and click [Left] to set the left boundary and return to the PTZ Control
Menu, Page 1
Move the PTZ to the rightmost position using the normal controls in the hen click [Set] to enter the PTZ
Function Setup menu again.
Click [Right] to set the right boundary.

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3.4.3'Quick'Menu'>'Output'Adjust'
'
Adjust the display output from the NVR using the sliders.
Display Settings: Select the output to adjust (where applicable).
[Default]: Reset current settings to default settings.
[OK] to save and exit, [Cancel] to exit without saving.
3.4.4'Quick'Menu'>'Logout'
Logout: Log out of current user ID
Shutdown: Switch off the machine normally
Reboot: Restart the machine.

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4. Main Menu
The Main Menu is opened by selecting Main Menu in the Quick Menu. Selecting an option from the top row
will cause it to display relevant sub-options in the lower section of the window.
4.1'Main'Menu'>'Record'
4.1.1'Main'Menu'>'Record'>'Playback '
Search for and play back recordings.

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Searching for a Recording
Select disk/media to be searched (if applicable):
Select the date from the calendar to be searched:
Select the channel(s) to be searched:
Click query to search. Times containing valid recordings within the period specified will be shown in
a timeline at the bottom of the screen. Use the
controls to zoom in and out of
the timeline.
Alternatively, click to show a list of the files which match the period specified. Up to 128 files can be
displayed. Narrow down the list by selecting start and end times in the time query box:
above the list and clicking the again. (Click to close thelist).
Both the timeline and file list can be further filtered by applying a recording mode query:
Select / Deselect the recording types as required. Note that the Type suffix in the file list corresponds to the
type of recording: R – Regular (green), E – Event (red) and M – Manual (yellow).
It is also possible to back up one or more of the files in the list by selecting them using the adjacent tick
box(es) and clicking
to open the Backup window (Section 4.1.4).
Click the relevant timeline at the desired playback start time. Where more than one recording is available,
select to play back all channels synchronously.