AMA A202 User manual

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Model: A202
Infrared thermometer
USER MANUAL
PLEASE NOTE:
THIS MEDICAL INSTRUMENT MUST BE USED ACCORDING
TO INSTRUCTIONS TO ENSURE ACCURATE READINGS.
File No.: A202-OPE V 1.2202010

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Manufacturer Information
Company logo:
Manufacturer: Shenzhen Aeon Technology Co., Ltd.
Manufacturer Address: RM6H02, Block 27-29, Tianxia IC Industrial Park, Majialong, No.133 of
Yiyuan road, Nantou Street, Nanshan District, Shenzhen, CHINA.
EC REP: Shanghai International Trading Corp GmbH Eiffe strasse 80, 20537 Hamburg,Germany
After –sale Tel: 86-0755-86182120
Fax: 86-755-86182141
System Owner
Thank you for purchasing the A202 Infrared Thermometer. Please read this instruction manual
first,
so you can use this thermometer safely and
correctly. Please keep this instruction manual for
future
reference. This innovative medical device uses advanced infrared (IR) technology to measure
temperature instantly and accurately on the forehead
or object.
IMPORTANT SAFETY INSTRUCTIONS READ BEFORE USE
The following basic safety precautions should always be taken.
1. Close supervision is necessary when the thermometer is used by, on, or near children,
handicapped persons or invalids.
2. Use the thermometer only for the intended use described in this manual.
3. Do not use the thermometer if it is not working properly, or if it has suffered any damage.
KEEP THESE INSTRUCTIONS AT A SAFE PLACE

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CONTENTS
BEFORE YOU BEGIN........................................................................................................................4
Cautions and Warnings ................................................................................................................4
Restrictions of Use .......................................................................................................................4
Intended Use ................................................................................................................................5
How does it work .........................................................................................................................5
Highlighted Features ....................................................................................................................5
Meter Overview ...........................................................................................................................5
Display Screen .............................................................................................................................5
Display Mode...............................................................................................................................6
Select the Temperature Unit.........................................................................................................6
Turn ON the Led Light ................................................................................................................6
Replacing the Battery...................................................................................................................6
DETAILED INFORMATION..............................................................................................................7
About Normal Body Temperature & Fever .................................................................................7
PERFORM THE TEST........................................................................................................................8
Using the Device..........................................................................................................................8
MEMORY............................................................................................................................................9
Recalling the Memory..................................................................................................................9
Clear the memory.........................................................................................................................9
MAINTENANCE ..............................................................................................................................10
Care & Cleaning.........................................................................................................................10
FAULT INDICATION .......................................................................................................................10
SYMBOL INFORMATION...............................................................................................................10
SPECIFICATIONS ............................................................................................................................ 11
DISPOSAL OF DEVICE...................................................................................................................12
REFERENCE OF STANDARDS ......................................................................................................12
Device Standards: ......................................................................................................................12
Classification:.............................................................................................................................12
Electromagnetic Compatibility: .................................................................................................12
Manufacturer's Declaration of the EMC…………………………………………………………….13
WARRANTY .....................................................................................................................................13

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BEFORE YOU BEGIN
Cautions and Warnings
As with any thermometer, proper technique is crucial to obtaining accurate temperature
readings. Please read this manual thoroughly and carefully before using.
Always operate the thermometer in an operating temperature range 5°C to 40°C (41°F to
104°F), and relative humidity15 to 93%.
Always store the thermometer in a cool and dry place -25°C to 70°C (-13°F to 158°F) and
relative humidity 15% to 93%.
The device requires no calibration.
The device contains no user serviceable parts.
The user must check that the equipment functions safely and see that it is in proper working
condition before being use
The manufacturer does not require such preventive inspections by other persons.
No modification of this equipment is allowed.
The device is not suitable for use in the presence of flammable anesthetic mixtures with air or
with oxygen or nitrous oxide.
Manufacturer will provide circuit diagrams, component part lists, descriptions, calibration
instructions to assist to SERVICE PERSONNEL in parts repair.
Do not clean or maintenance the device is in use.
Avoid direct sunlight.
Avoid dropping the thermometer, if it happens and you think the thermometer may be damaged,
please contact customer services immediately.
Do not touch the lens.
Do not disassemble the thermometer.
Basic safety precautions should always be observed, especially when the thermometer is used
on or near children and disabled persons.
This thermometer is not intended to substitute for a consultation with your physician.
This thermometer and the subject must remain in a stable environment for at least 30 minutes
before measuring the temperature.
When the measured temperature falls within the fever temperature range of ≥38.0°C (100.4°F)
and <43.0°C (109.4°F), as indicated by the red LCD on display, please consult with your
physician immediately.
Restrictions of Use
This thermometer is clinically proven to produce accurate temperature measurements. However,
please be advised that the accuracy can not be ensured when the thermometer is not clean. Check
that the probe is clean before taking a measurement.

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Intended Use
A202 Infrared Thermometer is intended for the intermittent measurement and monitoring of human
body temperature from forehead measurement at home, clinics and hospital.
A control measurement using a conventional thermometer is recommended in the following cases:
1. If the reading is surprisingly low.
2. For new-born infants, up to 100 days old.
3. For children under three years of age who have a weakened immune system or who react
unusually in the presence or absence of fever.
How does it work
The thermometer measures the infrared heat generated by the surface of the skin over the vessel and
its surrounding tissue. The thermometer then converts it into a temperature value.
NOTE:
The thermometer does not emit any infrared energy.
Highlighted Features
●Measurement that does not require probe cover, thereby saving cost of replacement.
●Automatically power off if left idle for 10 seconds.
●Memory function allows you to recall previous results up to 25 previous results.
●Easy to read LCD with green backlight in a dark environment.
●Color visible of fever (red or yellow) and measurement in progress (green).
Meter Overview
1. Infrared Sensor 2. LED Light 3. Display Screen
4. ON Button/Measurement / Memory/Setup Button
5. Mode Switch 6. Battery Cover
Display Screen
1. Body mode indication 2. Object mode indication 3. Memory indication

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4. Temperature reading 5. Temperature unit 6. Battery indication
Display Mode
Two modes can be selected.
1.Body Mode
This mode is used to measure the forehead temperature.
2.Object Mode
This mode is used to measure the object temperature.
Select the Temperature Unit
This meter provides two measurement units used for indicating the body/object temperature, ℃or
℉, for your preferred selection.
Be sure the thermometer is OFF before selecting the temperature
unit.
Long-press the Measurement Button for 8 seconds until the signal
-- ℃or ℉
displayed on the LCD panel as figure shown.
Re-press the Measurement Button to select ℃or ℉unit. Then
long-press the Measurement Button for 3 seconds,
it will
automatically save your choice and turn off.
Turn ON the Led Light
This meter provides Led Light to help users placing the thermometer at the correct position.
Be sure the thermometer is OFF before turn ON/OFF the LED
Light.
①
Long-press the Measurement Button for10 seconds until
Signal – Led displayed on the LCD panel.
②Then short press the measurement to turn on or off
LED light --when LED is turned on, the blue light will
indicate, while it is turned off there is no light. Then
long-press the Measurement Button for 3 seconds, it will
automatically save your choice and turn off.
Replacing the Battery
The thermometer comes with two 1.5 V AAA alkaline batteries. The meter will display " " to
alert you when the meter power is getting low, please follow the steps below to replace new
batteries immediately.

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1.Rem
ove the battery cover as the arrow direction
accordingly.
2.Remove the old batteries and replace with two 1.5V AAA
size alkaline batteries. Taking care to match the Positive ( + )
and Negative ( - ) indications
3.Close the battery cover as the arrow direction accordingly.
NOTE:
1. Although the thermometer works when " " appearing, we still recommend that you change
the batteries to obtain an accurate result.
2. Remove the batteries if stored for a long period of time.
3. The batteries should be kept away out of children’s reach.
If they are swallowed, promptly see a doctor for help.
DETAILED INFORMATION
About Normal Body Temperature & Fever
The temperature in the forehead and temple area differs from the internal temperature, which is
taken orally or rectally. Vasoconstriction, an effect which constricts the blood vessels and cools the
skin, can occur during the early stages of a fever. In this case, the temperature measured by the
A202 Infrared thermometer may be unusually low. If the measurement therefore does not match the
patient’s own perception or is unusually low, repeat the measurement every 15 minutes. As a
reference, you can also measure the internal body temperature using a conventional oral or rectal
thermometer. Body temperature can vary from one individual/person to next. It also varies by
location on the body and time of day. Below shows the statistical normal ranges from different sites.
Please keep in mind that temperatures measured from different sites, even at the same time, should
not be directly compared. Fever indicates that the body temperature is higher than normal. This
symptom may be caused by infection, overdressing or immunization. Some people may not
experience fever even when they are ill. These include, but are not limited to, infants younger than 3
months old, persons with compromised immune systems, persons taking antibiotics, steroids or
antipyretics (aspirin, ibuprofen, acetaminophen), or persons with certain chronic illnesses. Please
consult your physician when you feel ill even if you do not have fever.
Table*1 Normal Temperature Range of various body sites
Oral
0.6°C (1°F) or more above or below 37°C (98.6°F)
Rectal/ear
0.3°C to 0.6°C (0.5°F to 1°F) higher than oral temperature
Axillary (armpit)
0.3°C to 0.6°C (0.5
°F to 1°F) lower than oral temperature

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PERFORM THE TEST
As a Body Measurement Thermometer
Press “ON” Button to turn on the thermometer first.
Push the Mode switch to select Body mode.
The temperature unit flashes.
Move the probe close to the forehead and take measurements
Make sure the probe is flat and close to the forehead, not at an angle. Perform a
forehead measurement with a distance within 3 cm.
Read the result.
The measurement result will be done in 1 second. The reading is shown together
with LED lighting and one long beep informs about the temperature
measurement, and after a while another short beep, confirming the saving of the
result to the memory and readiness for the next measurement.
Press the “ON” button to turn off the unit, Or leave it idle for 10 seconds,the unit will switch off
automatically.
NOTE:
•As the forehead measurement temperature is likely to be affected by sweat, oil and the
surroundings, the reading shall be taken as a reference only.
•If the probe is placed at an angle close to the forehead measurement, the reading will be
affected by surrounding temperature. Babies’ skin reacts very quickly to the ambient temperature.
Therefore, do not take their temperature with the A202 Infrared thermometer during or after
breastfeeding, because the skin temperature may then be lower than the internal body temperature.
•If the measured temperature is < 32°C (89.6°F), the display will show with LO symbol.
•If the reading is≥38.0°C (100.4°F) and < 43.0°C (109.4°F), the display will show
together with red LED and six short beeps.
•The thermometer will automatically turn off if left idle for 10 seconds.
As an Object Measurement Thermometer
Short-press “ON”Switch to turn on the thermometer first.
Push the Mode switch to select Object mode.
The machine emits two short beeps indicating that the object mode is turned on
and the temperature unit flashes.

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Move the probe close to the object and take measurements.
Make sure the probe is flat and close to the object, not at an angle. Perform a
measurement with a distance within 3 cm. When ready, push measurement button to
take measurements.
Read the result.
The measurement result will be done in 1 second. The reading is shown together with
LED lighting and one long beep informs about the temperature measurement, and
after a while another short beep, confirming the saving of the result to the memory
and readiness for the next measurement.
Press the “ON” button to turn off the unit, Or leave it idle for 10 seconds
,
the unit will switch off
automatically.
MEMORY
Recalling the Memory
This thermometer stores 25 most recent readings
Be sure the thermometer is OFF before recalling this memory.
Press for 2 seconds to enter the memory mode.
Each time you press the Memory Button, a result will be displayed in the order of
dates (latest result shown first), together with “MEM” and number (from 1 to 25).
LED in green ,yellow or red will appear according to the memory reading.
When the memory is full, the oldest result is deleted as the new one added. When
the last record displayed in the display, press Memory Button again to return the
first record.
Exit the memory.
Long press ON Button to exit the memory or keep the meter in idle for 10
seconds to switch off automatically
Clear the memory
Removing one of the batteries, keep long pressing the measurement button,
then reload the battery until “---” on the LCD screen.

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MAINTENANCE
Care & Cleaning
The probe is not waterproof. Please wipe with a clean and dry cotton swab to clean the probe
on the inside.
The body of the thermometer is not water-resistant. Never put the thermometer under a running
tap or submerge it into water. Use a soft and dry cloth to clean it. Do not use abrasive cleaners.
Store the thermometer in a cool and dry location. Free from dust and away from direct sunlight.
FAULT INDICATION
FAULT OR FAULT SYMBOL FAULT DESCRIPTION CORRECTIIVE MEASURE
No display On the LCD pane The battery has run out. Incorrect
battery polarity.
Replace the battery.
Please note:
The (+) side of the battery must
face upwards.
Measurement not possible (or an
abnormal value is displayed) The thermometer is not ready.
Wait until the °C symbol is
displayed.
An abnormal temperature value
is displayed.
The probe tip is dirty or damaged.
Did you hear the beep after pressing
the ON button?
Clean the probe tip or get it
repaired. Wait until you hear
the beep before removing the
thermometer from the ear or
forehead
LO or HI symbol is displayed
The temperature measured is
outside the measuring
Range.
LO-temperature<32℃(89.6℉).
HI-temperature ≥43.0℃(109.4℉).
Check that the probe tip is clean
and that the thermometer is
properly placed on the forehead.
Symbol is displayed The battery has run out. Replace the battery.
Symbol is displayed
The ambient temperature is outside
the operating temperature range or
is changing too fast.
To ensure accurate measurement,
let the thermometer rest at
operating temperature for 30
minutes prior to use.
SYMBOL INFORMATION
SYMBOL REFERENT SYMBOL REFERENT
Serial nu
mber
Information of manufacture,
including name and address

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Caution, consult accompanying documents
Type BF Equipment
For use Follow instructions
Keep dry
Date of manufacture
Batch code
SPECIFICATIONS
Model A202
Measurement
range
Body/Forehead: 32.0~43.0℃(89.6℉~109.4℉)
Object: 0.0°C to 100.0°C (32°F to 212.0°F)
Display resolution 0.1°C / 0.1°F
Accuracy
For Forehead mode:
±0.2°C (±0.4°F) from 36.0°C (96.8°F) to39.0°C (102.2°F)
±0.3°C (±0.5°F) :out of the range
For object mode:
±1°C (±2°F) from 0°C (32℉) to 60°C (140.0°F)
±4°C (±7.2°F) : out of the range
Indicator light
Green light for temperature lower than 37.5°C(99.5°F)
Yellow light for temperature ≥37.5°C(99.5°F) and <38.0°C (100.4°F)
Red light for temperature equal or higher than 38.0°C(100.4°F)
Vo i c e
Power on and ready for working: a short beep.
Measurement finished:
1 long beep lower than 38.0°C (100.4°F)
6 short beeps equal or higher than 38.0°C(100.4°F)
Silent mode
1.Be sure the infrared thermometer is off
2. Hold the measurement button for about 12 seconds after “ON” shows on the LCD
panel.(Note: keep holding the button when “°C/°F” is displayed on the LCD panel).
3. Press the Measurement button again to turn ON/OFF the beep.
4. Then long-press the Measurement Button for 3 seconds, it will automatically save
your choice and turn off.
Memory 25 groups
Operating
conditions
5 °C to 40 °C (41 °F to 104 °F),
Humidity: 15 to 93 % R.H (non-condensing)
Air pressure 70Kpa-106Kpa
Storage and
transport
environment
Temperature: -25°C to 70°C (-13°F to 158°F)
Storage humidity: 15% to 93% RH(non-condensing)
Auto shut-off About 10 seconds after no using

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Battery 2pcs 1.5V AAA Alkaline Battery
Dimension
(L×W×H) 142.5mm×38mm×40mm
Weight 76g(Net:54g)
Life time 2 years
DISPOSAL OF DEVICE
Adhere to the applicable regulations when disposing of the device. This product must not be
disposed of together with domestic waste. All users are obliged to hand in all electrical or electronic
devices, regardless of whether or not they contain toxic substances, at a municipal or commercial
collection point so that they can be disposed of in an environmentally acceptable manner.
Please remove the batteries before disposing of the device/unit. Do not dispose of old
batteries with your household waste, but at a battery collection station at a recycling site
or in a shop.
REFERENCE OF STANDARDS
Device Standards:
Device Corresponds to the requirements of the standard for infrared thermometers
IEC 60601-1-2: 2014
IEC 60601-1: 2012
ISO 80601-2-56: 2029
Classification:
Anti-electric Shock Type: Internally powered equipment
Applied part:Type BF
Mode of operation: Continuous Operation
EMC: type B class I
Electromagnetic Compatibility:
Device fulfills the stipulations of the standard IEC 60601-1-2
The stipulations of EU-Directive 93/42/EEC for Medical Devices Class Ila have been fulfilled.
* Technical alterations reserved!
Software identify no.: A202 V1.0. 0

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1Manufacturer’s Declaration of the EMC
Guidance and manufacturer´s declaration – electromagnetic emission –for all EQUIPMENT AND
SYSTEMS
1
Guidance and manufacturer´s declaration – electromagnetic emission
2
The A201 Infrared Thermometer is intended for use in the electromagnetic environment specified
below. The customer or the user of A201
Infrared Thermometershould assure that it is used in
such an environment.
3
Emissions test
Compliance
Electromagnetic environment - guidance
4
RF emissions
CISPR 11 Group 1
The A201 Infrared Thermometeruses RF energy only for its
internal function. Therefore, its RF emissions are very low and
are not likely to cause any interference in nearby electronic
equipment.
5
RF emissions
CISPR 11
Class B
The A201 Infrared Thermometer is suitable for use in all
establishments, including domestic establishments and those
directly connected to the public low-voltage power supply
network that supplies buildings used for domestic purposes.
6
Harmonic
emissions
IEC 61000-3-2
N/A
7
Voltage
fluctuations /
flicker emissions
IEC 61000-3-3
N/A
Guidance and manufacturer's declaration – electromagnetic immunity –for all EQUIPMENT and
SYSTEMS
Guidance and manufacturer´s declaration – electromagnetic immunity
The A201 Infrared Thermometer is intended for use in the electromagnetic environment specified
below. The customer or the user of the A201
Infrared Thermometershould assure that it is used in
such an environment.
Immunity test
IEC 60601
test level
Compliance
level
Electromagnetic environment -
guidance
Electrostatic
discharge (ESD)
IEC 61000-4-2
± 8 kV contact
± 15 kV air
± 8 kV
contact
± 15 kV air
Floors should be wood, concrete or
ceramic tile. If floors are covered with
synthetic material, the relative humidity
should be at least 30 %.
Electrostatic
transient / burst
IEC 61000-4-4
± 2 kV for power
supply lines
± 1 kV for input/output
lines
N/A
Mains power quality should be that of a
typical commercial or hospital
environment.
Surge
± 1 kV differential
N/A
Mains power quality should be that of a

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IEC 61000-4-5
mode
± 2 kV common mode
typical commercial or hospital
environment.
Voltage dips, short
interruptions and
voltage variations
on power supply
input lines
IEC 61000-4-11
0 % UT; 0,5 cycle g)
At 0°, 45°, 90°, 1
35°,
180°, 225°, 270° and
315°
0 % UT; 1 cycle and
70 % UT; 25/30 cycles
at 0°
0 % UT; 250/300 cycle
N/A
Mains power quality should be that of a
typical commercial or hospital
environment. If the user of the
A201
Infrared Thermometer requires
continued o
peration during power mains
interruptions, it is recommended that the
A201
Infrared Thermometer be
powered from an uninterruptible power
supply or a battery.
Power frequency
(50/60 Hz)
magnetic field
IEC 61000-4-8
30 A/m
30 A/m
Power frequency magnetic fields should
be at levels characteristic of a typical
location in a typical commercial or
hospital environment.
NOTE UT is the a. c. mains voltage prior to application of the test level.
Guidance and manufacturer´s declaration – electromagnetic immunity –for EQUIPMENT and
SYSTEM that are not LIFE-SUPPORTING
Guidance and manufacturer´s declaration – electromagnetic immunity
The A201 Infrared Thermometer is intended for use in the electromagnetic environment specified
below. The customer or the user of the A201
Infrared Thermometer should assure that it is used in
such an environment.
Immunity test
IEC 60601 test
level
Compliance
level
Electromagnetic environment - guidance
Conducted RF
IEC
61000-4-6
Radiated RF
IEC
61000-4-3
3 Vrms
150 kHz to 80 MHz
6Vrms in
ISM
banda between
150 kHz to 80 MHz
80 MHz to 2.7 GHz
N/A
10 V/m
Portable and mobile RF communications
equipment should be used no closer to any part
of theA201
Infrared Thermometer, including
cables, than the recommended separation
distance calculated from the equation applicable
to the frequency of the transmitter.
Recommended separation distance
P
V
d]
5.3
[
1
=
P
E
d]
5.3
[
1
=
80 MHz to 800 MHz
P
E
d]
7
[
1
=
800 MHz to 2.5 GHz
where p is the maximum output powe
r rating of
the transmitter in watts (W) according to the

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transmitter manufacturer and d is the
recommended separation distance in metres
(m).b
Field strengths from fixed RF transmitters, as
determined by an electromagnetic site survey, a
should be less than the compliance level in each
frequency range. b
Interference may occur in the vicinity of
equipment marked with the following symbol:
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic is affected by absorption
and reflection from structures, objects and people.
a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast
can not
be predicted theoretically with accuracy. To assess the electromagnetic environment due to
fixed RF tr
ansmitters, an electromagnetic site survey should be considered. If the measured field
strength in the location in which the A201
Infrared Thermometer is used exceeds the applicable RF
compliance level above, the A201 Infrared Thermometer should be observe
d to verify normal
operation. If abnormal performance is observed, additional measures may be necessary, such as re-
orienting or relocating the A201 Infrared Thermometer.
b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3V/m.
Recommended separation distances between portable and mobile
RF communications equipment and the EQUIPMENT or SYSTEM -for EQUIPMENT and
SYSTEMS that are not LIFE-SUPPORTING
Recommended separation distances between
portable and mobile RF communications equipment and the A201 Infrared Thermometer
The A201 Infrared Thermometer is intended for use in an electromagnetic environment in which
radiated RF disturbances are controlled. The customer or the user of theA201
Infrared Thermometer
can help prevent e
lectromagnetic interference by maintaining a minimum distance between portable
and mobile RF communications equipment (transmitters) and theA201
Infrared Thermometer as
recommended below, according to the maximum output power of the communications equipment
Rated maximum
output of
transmitter
W
Separation distance according to frequency of transmitter m
150 kHz to 80 MHz
P
V
d]
5.3
[
1
=
80 MHz to 800 MHz
P
E
d]
5.3
[
1
=
800 MHz to 2.7 GHz
P
E
d]
7
[
1
=
0.01
/
0.12
0.23
0.1
/
0.38
0.73

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1
/
1.2
2.3
10
/
3.8
7.3
100
/
12
23
For transmitters rated at a maximum output power not listed above the recommended separation
distance d in metres (m) can be estimated using the equation applicable to the frequency of the
transmitter, where
P is the maximum output power rating of the transmitter in watts (W) according
to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situa
tions. Electromagnetic propagation is affected
by absorption and reflection from structures, objects and people.
WARRANTY
This thermometer is guaranteed for 18 months from the date of purchase against any
manufacturing defect, conditional upon normal household use.
The intended service life of the product is 24 months.
This product to be free of defects in workmanship and materials for a period on 18 months from
the date of purchase.
During the warranty period, if this product is found to be defective, you may bring it together
with the purchase receipt and Warranty Certificate on a carry-in basis to manufacturer’s office
during normal business hours for warranty service.
We will then repair or replace defective parts or exchange the whole product as we select, at no
charge to the original owner. After such repair, replacement or exchange, the product will be
warranted from the date of purchase.
This warranty is valid only if the Warranty Certificate and Warranty Registration Card are duly
complete with date of purchase, serial number and dealer’s stamp, and if the Warranty
Registration Card is sent to local distributor office not later than 14 days from the date of
purchase.
This warranty is void if this product has been repaired or serviced by unauthorized person. This
warranty does not cover defects caused by misuse, abuse, accident, tampering, poor
maintenance, fire or any other acts beyond human control.
Except as stated in the above paragraphs, A202 Infrared Thermometer disclaims all other
warranties, implied or expressed, including the warranties of merchantability of fitness for a
particular purpose with respect to the use of this product. Manufacturer shall not be liable for
any direct, consequential or incidental damages arising out of the use or inability to use
product.
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