CS7 Jul 2022
7Amate Audio
Mechanical parts and components, such as potentiometers, commuters,
switches, and connectors, show signs of inappropriate use or presence of solid
or liquid foreign object.
Loudspeakers and transducers show signs of damage caused by overheating or
excess of continuous temperature (burned voice coils or diaphragms) or
displacement of the magnetic core by force or shock.
Parts handled by the user, such as connectors or painted wooden cabinet, show
signs of abuse, shock, exposure to continuous and excessive humidity, or
general mistreatment.
The equipment is damaged by improper use (e.g. failure to comply with the
operations described in the User’s Manual; incorrect connection, etc.),
mistreatment or accidental misuse, the attempted service, repair or modification
by anyone other than an Authorized Technical Service agent, authorized by our
Authorized Technical Service (ATS).
In the case of damaged product
Please contact your local dealer or check our website www.amateaudio.com to find
your nearest distributor to apply for a RMA (Return Merchandise Authorization)
procedure. When returning equipment to a Technical Service office, we recommend
that you take the necessary measures to protect the product to avoid the possibility
of damage or wear and tear during transit. When returning a defective product, it
should be sent back in its original packaging with all its accessories and internal
protection elements. Amate Audio reserves the right not to accept any returned
product where packaging is damaged. Upon receipt of the material, the Authorized
Technical Service agent will make an assessment of the damage and determine the
cost of repair or, if applicable, the extent to which it is covered by the warranty.
Warranty Rights
The product indicated in the purchase invoice is for professional use, and is
protected under law 23/2003 of July 10th about Warranties in the Sale of Consumer
Goods. Notwithstanding, Amate Audio voluntarily grants WARRANTY over possible
defects in manufacturing for the above mentioned period for each specified Series or
product group.
Conditions: the buyer has been informed as to the required maintenance of the
material purchased in order to keep it in perfect working order. The purchaser has
received an instruction manual with the technical characteristics and instructions for
the correct use of the acquired product. The buyer, on receipt of the product,
inspects the material to ensure there is no visible damage or defect and that it
functions correctly, as described.
Amate Audio S.L. thanks you for your confidence in purchasing our product. We trust
that you will enjoy many years of satisfactory use and continuous performance, and
looks forward to maintaining that confidence into the future.