Amazon Fire TV 1st Generation User manual

Amazon Fire TV 1st Generation

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Contents
Set Up Amazon Fire TV (1st Generation)......................................................................................................6
What You Need......................................................................................................................................6
What's in the box....................................................................................................................................6
Set Up....................................................................................................................................................7
Set Up Your Network Connection..................................................................................................................9
Fire TV Stick..............................................................................................................................................9
Connect Your Fire TV to a Public Wi-Fi.......................................................................................................10
Register or Deregister Your Amazon Fire TV Device...................................................................................11
Which Fire TV Device Do I Have?...............................................................................................................12
Amazon Fire TV (2nd Generation)...........................................................................................................12
Technical Specifications.......................................................................................................................12
Try Restarting Your Device First..............................................................................................................18
Blank Screen?.........................................................................................................................................18
Can't Purchase Content?.........................................................................................................................18
Issues with a Specific App?.....................................................................................................................18
Display Issues? .......................................................................................................................................19
Audio Issues?..........................................................................................................................................19
Forgot your PIN?.....................................................................................................................................19
Can't Access External Storage? ..............................................................................................................20
Can't Pair the Fire TV Remote App .............................................................................................................21
Check Your Wi-Fi Connection & Settings.................................................................................................21
Stop Display Mirroring .............................................................................................................................21
Disconnect Accessories or Remotes Not In Use......................................................................................21
Clear Data for the Fire TV Remote App...................................................................................................21
Restart Your Devices...............................................................................................................................21
Can't Connect to Wi-Fi ................................................................................................................................22
Check Your Network Information.............................................................................................................22
Check Your Network Connection.............................................................................................................22
Check Your Device Set Up......................................................................................................................22
Restart Your Device and Network Connections.......................................................................................23
Check Your Network Status ........................................................................................................................24
Can't Pair a Remote or Game Controller.....................................................................................................26
How to Solve Video Issues on Fire TV........................................................................................................27
Check Your Network Status .................................................................................................................27
Check Your Settings ............................................................................................................................27
Clear Amazon Video Application Data..................................................................................................27
Clear Data for Other Video Apps..........................................................................................................27

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Calibrate Your Display..........................................................................................................................28
Restart Your Device.............................................................................................................................28
Can't Connect a Bluetooth Accessory to Fire ..............................................................................................29
Contacting Your TV Manufacturer...............................................................................................................30
Navigate Your Fire TV.................................................................................................................................31
Remote Shortcuts & Quick Access Menu.............................................................................................31
Access & Manage Your Content ..........................................................................................................31
Sleep Mode..........................................................................................................................................32
Fire TV Menu Basics...................................................................................................................................34
Home...................................................................................................................................................34
Ad Banner............................................................................................................................................34
Your Videos .........................................................................................................................................34
Movies & TV Shows.............................................................................................................................34
Apps & Games.....................................................................................................................................34
Music ...................................................................................................................................................35
Photos..................................................................................................................................................35
Settings................................................................................................................................................35
Search .................................................................................................................................................35
Use Your Voice to Search on Fire TV..........................................................................................................36
Fire TV Settings Basics...............................................................................................................................37
System.................................................................................................................................................37
Parental Controls .................................................................................................................................37
Controllers & Bluetooth Devices...........................................................................................................37
Display & Sounds.................................................................................................................................37
Applications..........................................................................................................................................38
Help .....................................................................................................................................................38
My Account..........................................................................................................................................38
Set Up Parental Controls on Amazon Fire TV.............................................................................................40
Manage Parental Controls.......................................................................................................................40
Access & Manage Your Content..................................................................................................................41
Access Content on Your Fire TV..........................................................................................................41
Manage Content on Your Fire TV.........................................................................................................42
Use Display Mirroring on Fire TV.................................................................................................................44
Pair a Remote or Game Controller..............................................................................................................46
Pair an Additional or Replacement Remote .............................................................................................46
Pair a Game Controller............................................................................................................................46
Download & Pair the Fire TV Remote App ..................................................................................................48
Compatible Remotes for Amazon Fire TV Devices......................................................................................49
Remote Basics............................................................................................................................................50

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Amazon Fire TV Voice Remote(2nd Generation) .................................................................................50
Alexa Voice Remote (1st Generation)..................................................................................................51
Amazon Fire TV Remote......................................................................................................................53
Remote Buttons ...................................................................................................................................56
Fire TV Remote App Basics........................................................................................................................57
Game Controller Basics ..............................................................................................................................59
Game Controller Features....................................................................................................................59
Connect a Bluetooth Accessory to Your Amazon Fire TV............................................................................62
USB Storage for Amazon Fire TV................................................................................................................63
Manage USB Storage..............................................................................................................................63
Safely Remove USB Storage...................................................................................................................64
Connect a USB Device to Amazon Fire TV.................................................................................................65
Use a Keyboard or Mouse with Amazon Fire ..............................................................................................66
Keyboard Controls ...............................................................................................................................66
Mouse Controls....................................................................................................................................66
About External Storage for Amazon Fire TV................................................................................................67
USB Storage Specifications .................................................................................................................67
Watch Movies & TV Shows.........................................................................................................................70
Set Viewing Restrictions on Fire TV............................................................................................................71
Set Viewing Restrictions..........................................................................................................................71
Use Second Screen on Fire TV...................................................................................................................72
Turn On Subtitles on Fire TV.......................................................................................................................74
Get Apps & Games .....................................................................................................................................75
Get Apps & Games..................................................................................................................................75
Manage Your Apps & Games......................................................................................................................76
Launch a game or app.............................................................................................................................76
Compatible Controllers ............................................................................................................................76
Calibrate Your Display.............................................................................................................................76
About GameCircle ...................................................................................................................................76
Uninstall Games & Apps..........................................................................................................................77
Reinstall Games & Apps..........................................................................................................................77
Turn Off In-App Purchasing.........................................................................................................................78
Listen to Music............................................................................................................................................79
View Song Lyrics.........................................................................................................................................81
Listen to Music Included with Prime on Fire TV...........................................................................................82
What is Prime Music?..................................................................................................................................82
View Photos & Personal Videos..................................................................................................................83
Use Second Screen to View Photos & Videos.........................................................................................83
Add Photos & Personal Videos to Amazon Drive.....................................................................................84

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Set Screen Savers......................................................................................................................................85
Amazon Fire TV Device Software Updates .................................................................................................86
Amazon Fire TV Game Controller Software Updates ..................................................................................91
Software Updates for the Fire TV Remote App............................................................................................92
How to Solve Issues with a Software Update ..............................................................................................93
Try Restarting Your Device First ..........................................................................................................93
Use Amazon Fire TV Devices in a Different Country...................................................................................94
Watch While Abroad................................................................................................................................94
About VoiceView for Fire TV Devices..........................................................................................................96
Turn on VoiceView...............................................................................................................................96
VoiceView Navigation...........................................................................................................................96
Press the Menu button for help and additional options.........................................................................96
On-screen keyboard & Search.............................................................................................................97
Playback Controls................................................................................................................................97
Sharing Content On Amazon Fire TV Devices.............................................................................................98

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Set Up Amazon Fire TV (1st Generation)
Learn what you need to set up your Amazon Fire TV (1st Generation), including how to connect the device
to your TV and pair the remote.
What You Need
Here's what you'll need to complete device setup:
Amazon account - You need an Amazon account to register to your device. Registering your device
makes sure you have access to the latest software, features and functionality that power Fire TV. If you
don't already have an account, you'll see an option to create one during the setup process.
Internet Connection (not included) - You need a Wi-Fi or wired (Ethernet) network to connect your
device to the Internet so you can complete setup and access content.
Compatible TV (not included) - Amazon Fire TV (1st Generation) is compatible with high-definition TVs
with an HDMI input port.
HDMI cable (not included) - Use an HDMI cable to connect your device to your compatible TV. Fire TV
devices support HDMI A Male-to-Male cables.
What's in the box
Here's what's included with Amazon Fire TV (1st Generation):
Equipment
Image
Amazon Fire TV Device

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Equipment Image
Amazon Fire TV Voice Remote
Power Adapter
2 AAA Batteries (for the remote)
For more information, check out Amazon Fire TV Hardware Basics.
Set Up
Follow these steps to set up your Fire TV:
1. Connect the power adapter - Plug one end of the included power cord into the back of your Fire TV,
then plug the other end into a power outlet.
2. Connect your device to your TV - Plug one end of your HDMI cable into the HDMI port on your Fire TV
and then plug the other end into an available HDMI port on your TV.
Remember which port you used to connect to your Fire TV, as you'll need to select the corresponding input channel on
your TV for the next step.

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3. Select the input channel for your Fire TV - Turn on your TV and select the HDMI input channel for the
port you used to connect your Fire TV. You should then see a loading screen with the "Amazon Fire TV"
logo.
4. Set up your remote - Insert the included batteries into your remote. For more information about setting
up and using your remote, go to Remote Basics.
5. Pair your remote - After you insert the batteries, your remote should automatically pair with your Fire
TV. If your remote doesn't pair right away, press and hold the Home button for up to 10 sections to
send it to "discovery mode" so you can complete the pairing process.
6. Connect to the Internet - Follow the on-screen instructions to connect your device to the Internet, via a
Wi-Fi or wired (Ethernet) connection. For more information, go to Set Up Your Network Connection.
7. Register your device - Follow the on-screen instructions to register your Fire TV to your Amazon
account. To learn more, go to Register or Deregister Your Amazon Fire TV Device.
8. Get Started - Once you complete setup, you'll see a quick "Welcome" video with information and tips on
how to use your Fire TV. To learn more, check out Fire TV Menu Basics and Navigate Your Fire TV.

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Set Up Your Network Connection
Connect your Fire TV to the Internet to access movies, TV shows, games and apps.
Amazon Fire TV
You can connect your Amazon Fire TV device using a Wi-Fi or wired (Ethernet) connection.
To connect to a Wi-Fi network:
Select Settings > System > Network from the Fire TV menu.
Your device automatically detects nearby networks (that broadcast their network name).
Select your preferred network.
If you don’t see your preferred network, it might be hidden—try selecting the Join Other Network or Rescan
options at the bottom of the list.
Enter the network password, if needed. Some networks are open for everyone to join, while others
require a password to connect.
You'll see a confirmation message on-screen when your device is connected to your selected network.
If you're switching from a wired connection to a Wi-Fi connection, first make sure to disconnect the Ethernet cable from
your Fire TV before trying to connect your device to Wi-Fi.
To connect to a wired network via an Ethernet cable (not included):
Connect one end of the Ethernet cable to the back of your Fire TV and then connect the other end to
an available Ethernet port in your router or modem.
Open Settings > System > Network from the Fire TV menu.
Select the Wired option to connect. You'll see a confirmation message on-screen when the connection
is complete.
If you are setting up your device for the first time via an Ethernet cable that uses captive portal, you should start with
the Ethernet cable unplugged and set up your Fire TV. Once you have paired your Fire TV remote, you can connect
the Ethernet cable to your device and finish set up.
Fire TV Stick
You can connect your Fire TV Stick using a Wi-Fi connection.
We recommend using the HDMI extender or adapter included with your Fire TV Stick, which can optimise the physical
location of your device and improve Wi-Fi connectivity. Also make sure to use the power adapter included with your
device for optimal performance.
To connect to a Wi-Fi Network:
Select Settings > System > Network from the Fire TV menu.
Your device automatically detects nearby networks (that broadcast their network name).
Select your preferred network.
If you don’t see your preferred network, it might be hidden—try selecting the Join Other Network or Rescan
options at the bottom of the list.
Enter the network password, if needed. Some networks are open for everyone to join, while others
require a password to connect.
You'll see a confirmation message on-screen when your device is connected to your selected network.

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Connect Your Fire TV to a Public Wi-Fi
Network
You can connect your Amazon Fire TV or Fire TV Stick to public Wi-Fi networks (like hotels and schools)
that require a browser or additional authentication steps to sign in.
To connect your Amazon Fire TV or Fire TV Stick to a public network:
Open your network settings.
On Amazon Fire TV (2nd Generation): Select Settings > Network from the Fire TV menu.
On Amazon Fire TV (1st Generation): Select Settings > System > Network from the Fire TV menu.
On Fire TV Stick with Voice Remote: Select Settings > System > Network from the Fire TV menu.
On Fire TV Stick (1st Generation): Select Settings > System > Network from the Fire TV menu.
Select the public Wi-Fi network you want to connect to. For networks that require a web page to log in,
a browser window will open after several seconds.
You'll only be able to access the login page for the public Wi-Fi network within this browser window.
Follow the on-screen instructions to log in. You can use the Menu button on your remote to select
links or input fields. An on-screen keyboard opens automatically for text fields.
Enter the required information--this could be a pre-shared password, room number or just an option to
accept the conditions for using the network. Contact the network owner or administrator for more
information.
After your device connects to the network, the browser window closes automatically.
Internet speeds will vary on public Wi-Fi networks and may impact the performance of your Fire TV.