American Games MAXIM 4200 User manual
Automatic Pull-Tab Counting Machine
By American Games, Inc.
The fastest, most accurate pull-tab
tab counting method around!
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QUALITY YOU CAN COUNT ON!
You’ll Never Again Have to Count by Hand!
Hand Counting Accucounter
1 Hour’s Work About 3,000 tickets 25,800 tickets
8 Hour’s Work About 24,000 tickets 206,400 tickets
416 Hours/Year About 1,248,000 tickets 10,732,800 tickets
(8 Hours/Week)
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www.americangamesinc.com
AG© 2019 19-25797-1
AG2019
TICKET VENDING MACHINES
MAXIM™
Operator’s Manual
Display Hood Key # Lower Cabinet Key # Machine Serial #
Money Compartment Key # Software Version QC Initials
4200 8400
MAXIM Features
Specifications
Model 8400: 27” high x 43” wide x 15” deep. Model 4200: 27” high x 27” wide x 15” deep.
8400 Lwr.Cab: 36” high x 43.75” wide x 15.125” deep. 4200 Lwr.Cab: 36” high x 25.5” wide x 15.125” deep.
Operating Supply Voltage: 117 VAC 60 Hz System: 95 to 130 VAC.
Operating Ambient Temperature: 50°F to 120°F. INDOOR USE ONLY.
Relative Humidity: 20% to 90% non-condensing.
Operating Attitude: Vertical +/- 3 degrees.
Storage Temperature: -22°F to 160°F.
Unit Weight: 203 lbs. (8400); 135 lbs. (4200) Base Cabinet: 75 lbs. (4200); 105 lbs. (8400).
Materials: Cabinet & Doors–Painted cold rolled steel construction.
Door Glass–Shatter resistant lexan with scratch resistant coating.
Bins–Galveneal.
Ticket Size: 1 7/8” x 2 5/8”(min.) to 1 7/8” x 4 1/4” (max.)
Table of Contents
OPENING THE VENDING MACHINE.............................................................................................. 2
SECURITY ALARM........................................................................................................................... 2
PIN NUMBER.................................................................................................................................... 3
LOADING TICKETS.......................................................................................................................... 3
PROGRAMMING BINS..................................................................................................................... 3
RUNNING REPORTS....................................................................................................................... 4
SPECIAL FUNCTIONS..................................................................................................................... 6
QUESTIONS & ANSWERS...............................................................................................................8
BILL ACCEPTOR.............................................................................................................................. 11
COIN MECHANISM.......................................................................................................................... 12
CLEANING........................................................................................................................................ 12
WIRING DIAGRAM........................................................................................................................... 13
WARRANTY...................................................................................................................................... 14
Page 1
√ Pull-tabticketbinshold800ticketseach.
√ Binsacceptticketpricingupto$100
in .05-cent increments.
√ Ticketwindowsdisplayeachbin’sgame.
√ TicketpricesaredisplayedwithbrightLEDs.
√ Accepts$1,$5,$10,and$20bills;playsnick-
els,dimesorquarters(ifequippedwithcoin
mechanism).
√ Mountstoawall(4200only)oroptional
locking cabinet.
√Separatelykeyedmoneycompartment.
√Creditdisplayindicatesamountofinserted
money.
√Dependableelectroniclogic/softwaresystem
that can be upgraded.
√Electronicauditingsystemincludes
non-resettable total dollar sales.
√Easilyprogrammedfordifferenttickets.
PAGE
Page 14
4
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American Games, warrants the Maxim machine against defects in material or workmanship for a period of one (1) year from the date of the original
purchase as follows.
PARTS. In the event of the failure of any part of the Maxim machine through defect in material or workmanship during the period of the warranty,
new or rebuilt parts from an equivalent model will be exchanged for such defective parts for said one (1) year period from the original purchase.
LABOR. Labor for the removal and installation of any such defective parts will take place at a service facility determined at the sole discretion of
American Games, and will be provided for said one (1) year warranty period by American Games, or its authorized representative.
Carry-in or ship-in expense to reach said designated service facility will be the sole responsibility of the purchaser.
facility. A purchase receipt or other proof for date of original purchase will be required before performance under this warranty is rendered.
Warranty does not cover damage that occurs in shipment or failures which result from accidents, misuse, abuse, neglect, lack of normal maintenance,
representative, or damage that is attributed to acts of God.
LIMITS AND EXCLUSIONS.
the expressed terms therein and other terms implied through special purchases.
AMERICAN GAMES, SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND APPLIED WARRANTIES, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
For additional information, please contact:
or call:
1-866-266-2949
Operations
Opening, Loading Tickets, and Programming Bins
1. OPENING THE VENDING MACHINE
ThekeystoopentheMaxim™areattachedtotheelectricalcordforshipping.Topreventaccesstothemoney
compartmentbyunauthorizedpersonnel,theMaxim™isequippedwithfourlocks.Twolocks,oneoneachside
ofthedisplayhood,arekeyedalikeandallowaccesstotheticketbinarea.Theothertwolocks,whichallow
accesstothemoneycompartment,arekeyedalike,thoughdifferentlyfromthedisplayhoodlocks.(Figure1)
Unlockthetwolocksonthefrontofthedisplayhood.Pivotthedisplayhoodupandoverthetop.Toopenfront
doors,liftuponthedoorlockinglever.(Figure2)
Remove the internal packing.
2. SECURITY ALARM
TheMaxim™isequippedwithasecurityalarmdesignedtoactivateafterthehoodhasbeenopened.Enteryour
three-digitPersonalIdentificationNumber(PIN)within20seconds,orthealarmwillsound.
The manager PIN is factory set to 111.(SeeSection3,nextpage.)
IfyouhavealreadysetanewmanagerPIN,buthaveforgottenit,callyourserviceproviderforaone-time
manager access code.
NOWYOU’REREADYTOINSTALLYOURMAXIM™.IFMOUNTINGTOAWALL(Model4200only),SEETHE
INSTRUCTIONS INCLUDED WITH THE WALL MOUNTING BRACKETS. IF MOUNTING TO A MAXIM™
CABINET,SEETHESETUPINSTRUCTIONSINCLUDEDWITHTHECABINET.
Page 2
NOTICE:
• AFTER UNPACKING, CAREFULLY INSPECT THE MACHINE FOR DAMAGE.
• READ THESE INSTRUCTIONS THOROUGHLY BEFORE YOU INSTALL.
• REMOVE ALL PACKING – INSIDE AND OUTSIDE THE MACHINE – BEFORE YOU PLUG IT IN.
• USE ONLY INDOORS.
Figure 1 Figure 2
On 8400, bins are numbered 1 through 12, left to right.
On 4200, bins are numbered 1 through 6, left to right.
Page 13
3. PERSONAL IDENTIFICATION NUMBERS (PIN)
1. Manager PIN
Themanager PINhasaccesstoallmachinefunctions.For security purposes, we recommend that you
change the factory-set manager PIN 111,bysettinganewoneofyourownchoosing.
2. Employee PINs
Employee PINs are limited to basic machine operations and cannot access machine option settings. One
employeePIN–999–isfactoryset.ThemanagermayassignuptonineemployeePINs.
3. Changing, adding or deleting PIN information
Tochange,addordeletePINinformation,entertheactivemanagerPINontothe
keypad. Then press B–Misc. Information; then C–Settings Menu; then A–PIN
NumberMenutoaccessthemenuatright(Figure3).Nowchooseafunction by
pressingthecorrespondingkey,andfollowtheinstructionsonscreen.
EXAMPLE:You wishto adda newemployee PIN.FromthePINNumberMenu,
pressA–AddPINNumber.Selectanopenpositionfromtheninepositionsshown.(Anopenpositionisrepre-
sented by xxx.) Press the keypad number 1-9 that corresponds with the open position. Now choose a 3-digit
PINnumber,andenterthosenumbers.Nowentertheemployee’sinitials–say,G-R-A.Referringtotheletters
oneachkeypadnumberbutton,press4,thenthestarkey(*)oncetoselectthefirstofthethreelettersGHI.
Press7,then*twice,toselecttheletterR.Press2,then*oncetoselectA.ThenewemployeePINandinitials
are now set.
4. LOADING TICKETS
1. Withmachinedoorsopen,removeticketretainerandweight.(Figure4)
2. Adjustbackplateforvariousticketsizes(short,medium,orlong).
3. Load approximately 10 tickets into the bin, making sure tickets are
behind the gauge bar. Continue loading tickets until approximately 1/4”-
1/2”fromthetopofthecolumn.(Thecolumnholdsapproximately800
tickets.)
4. Placeweightontopoftickets.
5. Replaceticketretainer,makingsurethebottomoftheretainerisbehind
the gauge bar.
5. PROGRAMMING BINS
...WHEN LOADING A NEW GAME INTO AN EMPTY BIN (changing price or size)
NOTE:LITEsoftwareusersfollowstepsmarkedwith“*”.
1. Withdisplayhoodopen,enterPIN,thenpressA-TicketMenu(Figure5).
2. PressC-ZeroOutBin’sInventory.
3. Tozerooutabin’sinventory,pressthecorrespondingPLAYbutton,thenthe#
key.(Press#twicetocancel.)
*4.FromtheTicketMenu,pressA-LoadTickets.
*5.PressthecorrespondingPLAYbutton.Press#tocontinue.
*6.Enternewticketcostin.05-centincrements,followedbythe#key.PressAifcorrect.
NOTE: Inventory must equal 0 before bin’s ticket cost can be changed.
7. Enternumberofticketsputinbinfollowedbythe#key.PressAifcorrect.
*8.Selectticketsize.Determinesizebylayingticketonlabeloninsideoftophood.
Ticket does not have to be exact size.
*9.Checkallenteredinformation(Figure6).Press#key.
*10.PressB-FreelyDispense,thenthecorrespondingPLAYbutton.Dispense3-4
ticketstoensurepropervending(freelydispensedticketsdonotaffectinventoryorreporting).
Press#key.BIN IS NOW READY TO BEGIN PLAY.
Page 3
A–Add PIN Number
B–Delete PIN Menu
C–Change Manager PIN
D–Quit
Figure 3
Figure 4
A–Load Tickets
B–Freely Dispense
C–Zero Out Bin
D–Quit
Figure 5
Bin Cards Cost
006 800 2.00
Press#keytocontinue
Figure 6
Page 12
Coin Mechanism
Features and Cleaning
1. FEATURES
TheNRIG-13mftAcceptor*includedinyourMaxim™features:
• Parallelopeningflightdeckthatgreatlyreducescoinjams.
• Thelatestcoinvalidationtechnology,whichensureshighacceptanceofgoodcoinswhileproviding
highsecurityforprevention.
• A versatile modular design.
*Note:Coinmechanismmakeandmodelmayvary.
2. CLEANING
WARNING: Always unplug the Maxim™ BEFORE cleaning
the coin mechanism. Clean the coin pathway (shaded portion
ofFigure18)regularlywithasoftdampcloth.Takecarethat
thesurfacesaredrybeforeclosingthelidoftheunit,andthat
any cleaning fluid is kept clear of the Printed Circuit Board
(PCB) assembly during cleaning. NEVER USE SOLVENTS
ORABRASIVE CLEANERS TO CLEAN THE MECHANISM,
AS THESE WILL DAMAGE THE SURFACES.
NowplugtheMaxim™backin,andchecktoseethatcoinsare
being accepted.
Note:Ifyouswitchthemachineonwhentheunitisnotfully
closed,coinswillberejected,evenifyouthenclosethelid.If
thisoccurs,unplugtheMaxim™foratleast15seconds,then
close the lid and switch the power back on again. Check to see
that coins are being accepted.
Maxim™ Cleaning Procedure
1. CLEANING THE OUTSIDE
TheMaxim™maybecleanedwithanyhousehold,NON-ABRASIVEcleaningproduct.
2. MODULES
Paper dust is created as tickets are vended through the ticket modules. This dust can best be removed peri-
odically(dependingontheamountofplay)bytheuseofasmallportablevacuumcleanerorcompressedair
blower.Intheeventofextremeaccumulation,itmaybenecessarytoremovetheticketmodulesforcleaning.
3. BELTS
Clean belts with 98% isopropyl alcohol and light scouring pad.
*For Tips and Tricks - check out our training videos on our website:
www.americangamesinc.com
Figure 18
...WHEN ADDING TICKETS TO AN EXISTING GAME(NotapplicabletoLITEsoftwareusers)
1. Withtophoodopen,enterPIN,thenpressA-TicketMenu(Figure5).
2. Press A-Load Tickets.
3. PressthecorrespondingPLAYbutton.Press#tocontinue.
4. Enternumberofticketsaddedtobin,followedbythe#key.PressAifcorrect.
5. Didtheticketsizechange?PressAforyes,Bforno.
6. Ifyes,determinecorrectticketsizebylayingticketonlabeloninsideoftophood.
7. Checkallenteredinformation(Figure6).Press#key.
8. PressB-FreelyDispense,thenthecorrespondingPLAYbutton.Dispense3-4ticketstoensureproper
vending(freelydispensedticketsdonotaffectinventoryorreporting).Press#key.
BIN IS NOW READY TO BEGIN PLAY.
Running Reports
Utilizing the accountability functions of the Maxim™
For models equipped with a printer, follow these instructions:
1.Openmachine,enteryourPIN,andpressD-ReportMenu.
2. Choose the report you wish to run. (Figure 8)
A. INVENTORY REPORT (or Configuration Report for Lite software users.)
Shows current ticket inventory and value.
Press A to print.
Includes:
• Bin numbers
• Ticketinventory(notapplicabletoLITEsoftwareusers)
• Ticket cost
• Inventory value
• Grand total sales (non-resettable)
• Grand total cards (non-resettable)
• Configurationinformation–containedinthelowerhalfofthereport:
• Softwareversioninuse
• Columnconfiguration
• Bin timing
Page 4
A–Inventory Report
B–Sales Report
C–Audit Report
D–Quit
Figure 8
Onscreen Reporting
For models not equippedwithaprinter,followtheseinstructions:
1.Openmachine,enteryourPINandpressD-ReportMenu.Youwillbeshown
aninstructionscreenforscrollingonscreenreports(Figure7).Pressanykey
to continue.
2.ChoosefromInventory,Sales,orAuditreports.(Thesereportsaredetailedbelow.)UsingtheAandB
keys,scrollthroughreporttextfourlinesatatime.
3.Whenendofreportisreached,pressAtoreturntotopofreportorBtoexitreport.
ONSCREEN REPORTING
A– to Scroll Up
B– to Scroll Down
*–toExitReport
Figure 7
Figure 9
Inventory Report
Fri Oct 9 12 04:37:58 PM
Machine ID: 0
Bin Tickets Cost Dollars
1 0 0.00 0.00
2 0 0.00 0.00
3 0 0.00 0.00
4 0 0.00 0.00
5 0 0.00 0.00
6 0 0.00 0.00
BinColCfg Timing
1 1 200
2 2 200
3 3 200
4 4 200
5 5 200
6 6 200
Total Inventory Value:
$ 0.00
GrandTotal$ 0.00
Grand Total Cards: 0
ConfigurationInfo
Site: USA
Platform:Charity
Version 32.5-014
Build Date: May 6 2012
Build Time: 15:28:32
RTC Trim: 32846
GameID Tracking: Disabled
BoardID:
00000000X0000000
00000000000000X0
Page 11
Bill Acceptor
Features, Operation, Cleaning
1. FEATURES
TheJCM©DBV-400SeriesBillAcceptorincludedinyourMAXIM™features:
• High Security.
•HighperformanceValidationSensorsforprecisionBanknote
processing and acceptance rates.
• High impact Backnote cassette.
•Modifieddesignguardsagainstexposuretoliquids
and dust.
•Fieldservice-friendly-USBServicePortandDIPSwitches
are on the Unit's rear panel.
• Sleep Mode option provides minimal power consumption
in idle status.
•IlluminatedBezelandcolorLEDindicatorsforsimple
faultdiagnostics.
Figure16illustratestheprimarycomponentsoftheDBV-400
Series Bill Acceptor.
1.18-pinMolexConnector&4-pinUSBInterface
Connector(onleftside)
2. Mini B - USB Maintenance Port (on interior Validation/
Sensor area)
3. DIP Switch Block SW1 & SW 2 (on interior Validation/
Sensor area)
4. Banknote insertion slot
5. LED status indicators
6. Validation Guide Module
7. Cash Box (at rear)
2. REMOVING BILLS
Billsmayberemovedbyopeningthebillboxlid,
orbyremovingthebillboxfromtheacceptorby
pushingthebluereleasetabatthetopoftheunit
and sliding the bill box upward (Figure 17a).
3. CLEARING JAMS AND CLEANING
Trappedbills,debrisordirtcanresultinpoorbillacceptanceorbillrejection.
Remove bill box and Validation Guide Module (Figure 17b) to access bill path
and clear any trapped bills or debris. With machine unplugged from power
source - cleanbillpathplasticparts,rollers,andbeltswithalint-freecloth
moistened with a mild soap and water solution. Do not use petroleum based
cleaning solvents, alcohols, thinners, abrasive materials, scouring pads
or stiff brushes for any cleaning. Thebillacceptorneverrequireslubrication.
Cash Box Removal
Slide the blue release tab located
ontopoftheDBV-400back(See
Figure 17a) and pull the Cash Box
up and out to remove it.
DBV-400 Front Right View
Figure 17a
Figure 16
Figure 17b
1
2
3
4
7
5
6
Release Tab
Release Rod
1. Push Rod Up 2. Pull Out
B. SALES REPORTS: FromtheReportMenu,PressBto access the Sales Report Menu.
Deposit Report: Shows total dollar & ticket sales since deposit report was last run.
Press Ato print.
IMPORTANT: This report was designed to be run every time money is removed.
If selected, it will reset amounts to zero each time it is run. A “shift” is defined
as the period of time that starts when the deposit report is run and ends when it
is next run. Total Money and Total Count reset to zero to begin the new “shift.”
GRAND TOTALS DO NOT RESET.
Includes:
• Per-binticketcounts • Totalshiftmoney • Grandtotalsales(non-resettable)
• Per-bindollarsales • Totalshiftcount • Grandtotalcards(non-resettable)
• Bin numbers
Daily Sales Report:
Showssalessincebeginningofbusinessday.
Press Bto print.
Includes:
• Bin numbers
• Dollar sales per bin
• Count sold per bin
• Totalday’ssalesdollars
• Totalday’ssalescount
• Grand total sales (non-resettable)
• Grand total cards (non-resettable)
This Week/Last Week/Monthly Reports(Availableonlywithmodelsequippedwithaprinter):
Thesereportscoverlongersalesperiods.Theperiodsaredefinedasfollows:
1) This Week: Sales since the most recent
Sunday,startingat12:00A.M.(midnight).
2) Last Week: Sales over the lastfullweek
(Sunday-Sunday).
3) Monthly:SalessincethemostrecentSunday,
plus the last threefullweeks.(NOT a calendar
month)
C. AUDIT REPORTS
Print By Count:
Showsuptothelast200auditedfunctions.Enternumberofpreviousaudited
functionsyouwishtolist.Press #to print.
Audited Functions Include:
• Dateandtimeforeachentry • Pricechanges
• PINusedwhenMaxim™isopenedandclosed • Powerfailures
• Tickets added • Bin lockouts
• Bins zeroed
Daily Sales Report
SequenceNumber:0001
Time: Fri Jun 8 98 04:38:21 PM
Machine ID: 001
Retail ID: 0
Bin Dollars Count
1 19.25 77
2 10.25 41
3 21.75 87
4 8.50 34
5 2.75 11
6 18.00 18
TotalMoney$ 80.50
Total Count
268
GrandTotal$ 119.00
Grand Total Cards:
312
Page 5
Fri Jun 8 98 02:03:28 PM
Test Vend Bin: 4 Count:1
Fri Jun 8 98 02:03:28 PM
Test Vend Bin: 5 Count:1
Fri Jun 8 98 02:03:28 PM
Test Vend Bin: 6 Count:1
Fri Jun 8 98 02:08:09 PM
Bin 2 was zeroed had 1024 tick-
ets
Fri Jun 8 98 02:08:19 PM
Bin 2 was zeroed had 0 tickets
Fri Jun 8 98 02:09:55 PM
Price Change in Bin:2 to: 1.00
Fri Jun 8 98 02:10:42 PM
Added 1100 Card(s) to bin 2
Figure 11
Figure 13
SUN MON TUES WED THURS FRI SAT
= Monthly Report = Last Week Report = This Week Report
Example:YourunallthreereportsonaWednesday,inthefourthweekof
themonth.Theshadedareasrepresenthowfarbackeachreportcovers.
Figure 12
ShiftSalesReport
SequenceNumber:0002
ShiftStart:
Fri Jun 8 98 08:00:00 AM
Time: Sat Jun 9 98 12:27:00 AM
Machine ID: 001
Retail ID: 0
Bin Dollars Count
1 38.00 38
2 20.50 41
3 15.00 15
4 21.00 21
5 0.00 0
6 6.50 13
TotalMoney$ 101.00
Total Count
128
GrandTotal$ 129.25
Grand Total Cards:
244
Figure 10
Page 10
4. REPORTS
Q. How do I run a deposit report?
A. Openhood,enterPIN,thenpress“D-ReportMenu”then“B-SalesReports”then“A-DepositReport.”
(Remember,thisreportresetsitsamountstozeroeachtimeitisran.)
Q. How do I run an inventory or configuration report?
A. Openhood,enterPIN,thenpress“D-ReportMenu”then“A-InventoryReport.”
Q. I don’t want to use the inventory feature. Can I turn it off?
A. No.Theinventoryfeatureisrequired,asitaddstotheMaxim™’saccountability.
Q. How is “shift” defined in the context of reports?
A. A“shift”istheperiodoftimethatstartswhenthedepositreportisranandendswhenitisnextran.
Q. What is an audit report?
A. ThisreporttellswhentheMaxim™isopenedorclosed,whenpricesorinventoryarechanged,etc.
Q. When I add tickets, should I run an inventory report?
A. Yes.Thiswayyoucankeepahardcopyforbookkeepingpurposes.(Printermodelsonly.)
Q. When removing money from the machine, which report should I run?
A. Thedepositreport.Itresetsitssalestotalstozeroeachtimeitisran.However,thegrandtotal
never resets.
Q. Does the Monthly Report cover a calendar month?
A. No. It covers the current week plus the previous three weeks.
5. BILL ACCEPTOR
Q. How do I clear a bill jam?
A. Openmoneydoor,removebillbox,pressreleaserodonbottomoftransporterandremove.(SeeFigure
17b)
Q. Where is the flashing light on the bill validator?
A. Removethecoinboxandlookupatthebottomofthebillacceptor,nearthereleaserod.(SeeFigure17b)
Q. Can the bill acceptor be set to accept bills face up in either direction?
A. No.
Q. When my Maxim™ won’t accept bills, will it still accept coins?
A. Yes.Thebillvalidatorworksindependentlyofthecoinmechanism.
Q. How many bills will the bill box hold?
A. Approximately 600 bills.
6. PRINTER
Q. What do I do when the display screen reads “Printer Error”?
A. Clearanypaperjams.Makesuretheprinterhaspaperloaded.Ifitdoes,unplugtheMaxim™for10sec-
ondstoreset.Ifprinterwon’treset,unplugMaxim™printercablefromthebackofprinter,andpluginthe
Maxim™. Reports will print on the display screen.
Transaction Report:
Shows the last transaction and how it was played.
Includes:
• Total money input
• Dollars played
• Quarters played
• Dimes played
• Nickels played
•Totalticketsandmoneyplayed,bybinnumber
Special Functions
Bin Configuration, Bin Lockout, Freely Dispensing Tickets, Machine
Settings, LITE Software, Export Reports, LED Light Controls
1. BIN CONFIGURATION (NotapplicabletoLitesoftwareusers)
TheMaxim™letsyouconfiguremultiplebinsasonebin.Thisfeaturecanbeusedtoloadanentiredeal–or
game–intothemachinewithouthavingtoreload,evenifitisalargedeal.Forexample,sayyouwantto
loadanentire2800-countdeal.Sinceeachbinholdsupto800tickets,youconfigurebins1-4togetheras
one column.
Nowyouwouldfollowthesesteps:
1. Binstobeconfiguredmustfirstbezeroed.
2. PressB–Misc.Info.,thenC–SettingsMenu,thenA–MachineOptions,thenA–SetColumnConfig.
3. Press#,thenonthekeypadpressthenumberofthebinyouwishtochange.(Binsarenumberedleftto
right,startingwithNo.1atfarleft.)InthiscaseyouwanttochangebinNo.2.Press#again.
4. Enterbinnumberyouwishtochangeitto–inotherwords,thenumberofthefirstbinintheconfiguration.
Inthiscase,youwouldpressNo.1onthekeypad.Press#.Thisdisplaystheconfiguration,thefirsttwo
entriesofwhichshouldread1:1and2:1.Nowpress#again.
5. Repeatforbin3and4.Whenfinishedpress#,thenthestarkey(*).
6. Nowprogramthefirstbinintheconfiguration–binNo.1inthiscase–forallbins’tickets.Allbinswill
takeonthecharacteristicsofthefirstbin(inventory,ticketcost,size,etc.)
7. Binsarenowconfigured.
NOTE:Ticketswillvendsequentially,onefromeachbin,untilallbinsareempty.Vendingorderwillnot
change,regardlessofwhichbinbuttonisplayed.(Thisremainsthecasewhenoneormorebinsinthecon-
figurationrunsoutofinventory.TheLEDdisplaygoesblank,butthebuttonremainsactive.)
2. BIN LOCKOUT
PriceLEDwillgooutifoneofthefollowinghappens:
Out of Inventory: (NotapplicabletoLITEsoftwareusers)Ifabinhasrunoutofinventory,openthemachine
andaddmoreticketstothatbin.ThenentertheamountofticketsaddedbyusingtheAdd
InventoryfunctionfromtheTicketMenu.NowthepriceLEDshouldcomebackon.
Ticket Jam: Openthemachine,cleartheticketjam,andfreevend3-4tickets.PriceLEDshouldcomebackon.
Page 6
Transaction Report
Dollars Input: 20
Quarters Input: 0
Dimes Input: 0
Nickels Input: 0
Total Input: 20.00
Bin1#0
Bin1$0.00
Bin2#17
Bin2$4.25
Bin3#0
Bin3$0.00
Bin4#21
Bin4$15.75
Bin5#0
Bin5$0.00
Bin6#0
Bin6$0.00
Total$20.00
Figure 14
Page 9
Q. What do I do when I freely dispense tickets to turn on the price display light, and then a customer
plays and the light goes back off?
A. Runaninventoryreporttocheckforzeroinventory.IfOK,freelydispensetoclearanyticketjam.
Q. Can I get an extra set of keys?
A. Extrakeyscanbeorderedfromyourserviceprovider.
2. MENUS/PROGRAMMING
Q. How do I set the time?
A. Fromthemainmenu,choose“MachineOptions”then“TimeMenu”andfollowtheinstructionsonscreen.
Q. What does “Set Time Day Ends” mean?
A. Thisfeatureallowsyoutosetatimeotherthanmidnightforyourbusinessdaytoend.
Q. How do I clear credit?
A. Fromthemainmenu,choose“MachineOptions”then“ClearCurrentCredit.”
Q. Can I set ticket price to 10 cents?
A. Yes. Ticket price must be in .05-cent increments.
Q. How do I shut off the alarm?
A. Input the correct PIN.
Q. Why does the Maxim keep asking me to “Enter PIN #”?
A. IthasnotreceivedavalidPIN.IfyouhaveforgottenyourPIN,callyourserviceproviderforaone-time
manger PIN.
Q. What is bin configuration?
A. WiththeMaxim™,youhavetheabilitytoconfigureseveralbinstogethertoactasonecolumn.
3. TICKETS
Q. Does it matter which way the tickets are loaded?
A. No,buttabsidedownprovidesabettergrippingsurfaceforthebelt.
Q. What is ticket size?
A. Eachbincanbesettovendshort,medium,orlongticketsbyadjustingtheplateatthebackofthebin.
Todetermineticketsize,usethesizinglabelontheinsideofthetophood.
Q. Does the bar code or serial number have to come out first?
A. No.
Q. How do I add tickets into inventory?
A. Opentophood,enterPIN,thenchoose“A-TicketMenu”then“A-LoadTickets”andfollowtheinstructions.
Q. Do I have to put tickets in every bin?
A. No.
Q. Does free vending subtract from inventory?
A. No.Returnfreevendedticketstotheproperbins.
Q. Does the bin have to have inventory to vend tickets?
A. Yes,theinventoryreportmustshowticketsininventorybeforeticketswillvend.
Q. If I use a “live” ticket in the display window, do I count it in inventory?
A. It is recommended.
Q. How do I correct my inventory if I accidentally zero a bin?
A. Whenabiniszeroed,itissavedtotheauditreport.Runtheauditreporttofindoutthequantityzeroed.
Addthisquantitybackintothecorrectbin’sinventory.
Q. What do I do if a bin sells out and the inventory says there are tickets left?
A. Zerothebin,thenaddcorrectinventory.
Q. What do I do if the inventory reads 0 and there are tickets remaining?
A. Add the tickets to inventory.
3. FREELY DISPENSING TICKETS
Usethisfunctiontoclearticketjams,ortocountticketsforphysicalinventory.(Ticketcountisdisplayedon
screenandinauditreport.)FromMainMenu,pressA-TicketMenu;thenB-FreelyDispense.Ticketsthatare
freelydispenseddonotaffectinventoryorreporting.Besuretoreturnfreelydispensedticketstotheproper
bins.
4. MISCELLANEOUS MACHINE SETTINGS
FromtheMainMenu,pressB-MiscInfotoaccessthefollowingdisplay:
Time/Age Menu: PressAtosetmachinetimeanddate,pressCtosetthelegalagetoplayforyourstate,or
PressBtoset“TimeDayEnds”tobeusedinreports.“TimeDayEnds”isthetimeofdayatwhichthebusiness
day ends.
Clear Current Credit: Press B.
UnderSettingsMenu(C),accessthefollowingsettings:
FromSettingsMenupressA–MachineOptions,thenA-setColumnConfigurationorB-BinTiming.
Set Column Configuration: SeePage6,itemNo.1.
5. “LITE” SOFTWARE
SomeMaximsareequippedwiththeLITEsoftwareversion.LITEsoftwarewasdevelopedtosimplifyoperation
oftheMaximbyincreasingitsuser-friendliness.IfyourMaxim™isequippedwithLITEsoftware,pleasenote
thefollowing:
•Inventoryfeaturesarenotavailable.
6. EXPORT REPORTS
e MAXIM™ has the ability to export, or “download” all printable reports to a USB Stick (thumb drive). e reports
can then be opened in a spreadsheet application for later review.
· Open machine, enter your PIN and press D-Report Menus.
· Insert USB Stick in the USB port located on the CPU Board (see CPU layout in Block Diagram on page #13)
· Select C-Audit Reports and then C-Export Reports.
· e transfer of data les from the CPU to the USB Stick will be completed within a few seconds.
· You will be prompted to “Erase Current Deposit Report?” when the export or “download” is complete.
· If you select “A) Yes” it will be necessary to remove the monies from the machine as the current Shi Sales
Data will be reset to zero.
· If you select “B) No” the Shi Sales Data will not be reset and the monies should not be removed from the
machine at this time.
· Aer the selection, you will be prompted “Successfully Exported Data Files” and the message screen will
return to the Report Menu. Select “D-Quit” and remove the USB stick from the USB port on the CPU.
· To review Report Data, insert the USB Stick into a USB port / reader on your laptop or computer and open
desire report le(s). Adjust column width and/or row height as needed to review data.
Note: e MAXIM PTVM will create le folders based on the machine’s unique serial number. A USB Stick can
store/hold data from multiple machines. Report les exported from a single machine within or on the same busi-
ness day will over-write existing Report Files from that date. Report Files exported on subsequent or later dates will
be added to the existing le folder.
Page 7
A–Time/Age Menu
B–Clear Current Credit
C–Settings Menu
D–Quit
Figure 15
Page 8
7. LED Light Controls
TheMAXIM™isequippedwithprogrammableflashingLEDlightsintheticketcompartmentandhopper(s)
to enhance the machine's visibility.
·Openmachine,enteryourPINandfromthemainmenupressB-MiscInformation.
·SelectC-SettingsMenu,followedbyC-LEDCntrl/AutoReportandthenA-LightControl.
· Program (select) the desired LED setting:
»Select0(0=Off)toturnofflights(lightswillremain“Off”untilreprogrammedfordifferentsetting).
»Select1(1=Steady)forlightstobesetcontinuously“On”.
»Select2(2=FlashSlow)tosetaslow,continuousflash.
»Select3(3=Fast)tosetafast,continuousflash.
»Select4(4=Sequence)tosetacombinationofSteady,Slow&FastflashingLEDs.
Note:WhentheLEDsareprogrammedtoaflashingpatternandmoneyisinsertedintothemachine
(creditappliedtomachine)theLEDswilldiscontinueflashingand“hold’onasteadyorcontinuously“On”
settinguntilthecreditisplayedoutorclearedfromthemachine–atwhichtimetheLEDswillrevertback
totheirprogrammed(flashing)pattern.WhentheLEDsareprogrammedtoaflashingpatternandthe
machine hood door is opened and a valid PIN is entered (as when accessing the ticket and/or money
compartments)theLEDswilldiscontinueflashingand“hold’onasteadyorcontinuously“On”settinguntil
themachinedoorisclosed.IftheLEDsareprogrammedtothe“Off”setting,theLEDlightswillremainoff
atalltimesuntiltheyarereprogrammedforadifferentor“On”settingasnotedabove.
Q&A
Answers to commonly asked questions.
1. GENERAL
Q. How do I determine if my Maxim™ is equipped with the LITE software version?
A. Thesoftwareversionislistedonthefrontpageofthismanual.
Q. Can I reset the grand total to zero?
A. No.Thegrandtotalremainsinbatteryback-upmemoryfor10years.
Q. Will credit on the Maxim™ disappear when the machine is unplugged?
A. No.Memoryisretainedfor10yearswithoutbeingpluggedin.
Q. Why do the price display lights go off on some bins?
A. This happens when a ticket jams or the inventory reaches 0. Run an inventory report.
Q. Should I unplug the Maxim™ after business hours?
A. Youmay,butitisnotnecessary.
Q. If I unplug the Maxim™, will it hurt anything?
A. No.Inventory,sales,andotherimportantinformationissavedinbatteryback-upmemory.
Q. If the alarm sounds, do I have to call the police or security?
A. No.Thealarmalertsyouonlyofanyunauthorizedentry.Thisisprintedtotheauditreport.
Q. How accurate is the inventory?
A. Itisaccurateonlyifthecorrectinventoryisaddedandfreevendedticketsarereturnedtocorrectbins.
Q. What do I do if I forget my Personal Identification Number (PIN)?
A. Contactyourserviceproviderforaone-timemanagerPIN.EnterthisPIN,accessthePINNumberMenu,
and immediately select a new manager PIN.
Q. Can the Maxim™ be set to dispense four tickets for $1?
A. No.Oneticketpertransactiononly,unlesstheMAXIMbutton,whichplaysupto20tickets,isused.
Q. Does the Maxim™ require a surge protector like most computers?
A. No,butitisrecommended.
Q. Is a grounded outlet required?
A. Yes.Staticelectricityabsorbedfromthemachineneedsagroundtodissipatetheenergyandtoprovide
electricalsafety.
3. FREELY DISPENSING TICKETS
Usethisfunctiontoclearticketjams,ortocountticketsforphysicalinventory.(Ticketcountisdisplayedon
screenandinauditreport.)FromMainMenu,pressA-TicketMenu;thenB-FreelyDispense.Ticketsthatare
freelydispenseddonotaffectinventoryorreporting.Besuretoreturnfreelydispensedticketstotheproper
bins.
4. MISCELLANEOUS MACHINE SETTINGS
FromtheMainMenu,pressB-MiscInfotoaccessthefollowingdisplay:
Time/Age Menu: PressAtosetmachinetimeanddate,pressCtosetthelegalagetoplayforyourstate,or
PressBtoset“TimeDayEnds”tobeusedinreports.“TimeDayEnds”isthetimeofdayatwhichthebusiness
day ends.
Clear Current Credit: Press B.
UnderSettingsMenu(C),accessthefollowingsettings:
FromSettingsMenupressA–MachineOptions,thenA-setColumnConfigurationorB-BinTiming.
Set Column Configuration: SeePage6,itemNo.1.
5. “LITE” SOFTWARE
SomeMaximsareequippedwiththeLITEsoftwareversion.LITEsoftwarewasdevelopedtosimplifyoperation
oftheMaximbyincreasingitsuser-friendliness.IfyourMaxim™isequippedwithLITEsoftware,pleasenote
thefollowing:
•Inventoryfeaturesarenotavailable.
6. EXPORT REPORTS
e MAXIM™ has the ability to export, or “download” all printable reports to a USB Stick (thumb drive). e reports
can then be opened in a spreadsheet application for later review.
· Open machine, enter your PIN and press D-Report Menus.
· Insert USB Stick in the USB port located on the CPU Board (see CPU layout in Block Diagram on page #13)
· Select C-Audit Reports and then C-Export Reports.
· e transfer of data les from the CPU to the USB Stick will be completed within a few seconds.
· You will be prompted to “Erase Current Deposit Report?” when the export or “download” is complete.
· If you select “A) Yes” it will be necessary to remove the monies from the machine as the current Shi Sales
Data will be reset to zero.
· If you select “B) No” the Shi Sales Data will not be reset and the monies should not be removed from the
machine at this time.
· Aer the selection, you will be prompted “Successfully Exported Data Files” and the message screen will
return to the Report Menu. Select “D-Quit” and remove the USB stick from the USB port on the CPU.
· To review Report Data, insert the USB Stick into a USB port / reader on your laptop or computer and open
desire report le(s). Adjust column width and/or row height as needed to review data.
Note: e MAXIM PTVM will create le folders based on the machine’s unique serial number. A USB Stick can
store/hold data from multiple machines. Report les exported from a single machine within or on the same busi-
ness day will over-write existing Report Files from that date. Report Files exported on subsequent or later dates will
be added to the existing le folder.
Page 7
A–Time/Age Menu
B–Clear Current Credit
C–Settings Menu
D–Quit
Figure 15
Page 8
7. LED Light Controls
TheMAXIM™isequippedwithprogrammableflashingLEDlightsintheticketcompartmentandhopper(s)
to enhance the machine's visibility.
·Openmachine,enteryourPINandfromthemainmenupressB-MiscInformation.
·SelectC-SettingsMenu,followedbyC-LEDCntrl/AutoReportandthenA-LightControl.
· Program (select) the desired LED setting:
»Select0(0=Off)toturnofflights(lightswillremain“Off”untilreprogrammedfordifferentsetting).
»Select1(1=Steady)forlightstobesetcontinuously“On”.
»Select2(2=FlashSlow)tosetaslow,continuousflash.
»Select3(3=Fast)tosetafast,continuousflash.
»Select4(4=Sequence)tosetacombinationofSteady,Slow&FastflashingLEDs.
Note:WhentheLEDsareprogrammedtoaflashingpatternandmoneyisinsertedintothemachine
(creditappliedtomachine)theLEDswilldiscontinueflashingand“hold’onasteadyorcontinuously“On”
settinguntilthecreditisplayedoutorclearedfromthemachine–atwhichtimetheLEDswillrevertback
totheirprogrammed(flashing)pattern.WhentheLEDsareprogrammedtoaflashingpatternandthe
machine hood door is opened and a valid PIN is entered (as when accessing the ticket and/or money
compartments)theLEDswilldiscontinueflashingand“hold’onasteadyorcontinuously“On”settinguntil
themachinedoorisclosed.IftheLEDsareprogrammedtothe“Off”setting,theLEDlightswillremainoff
atalltimesuntiltheyarereprogrammedforadifferentor“On”settingasnotedabove.
Q&A
Answers to commonly asked questions.
1. GENERAL
Q. How do I determine if my Maxim™ is equipped with the LITE software version?
A. Thesoftwareversionislistedonthefrontpageofthismanual.
Q. Can I reset the grand total to zero?
A. No.Thegrandtotalremainsinbatteryback-upmemoryfor10years.
Q. Will credit on the Maxim™ disappear when the machine is unplugged?
A. No.Memoryisretainedfor10yearswithoutbeingpluggedin.
Q. Why do the price display lights go off on some bins?
A. This happens when a ticket jams or the inventory reaches 0. Run an inventory report.
Q. Should I unplug the Maxim™ after business hours?
A. Youmay,butitisnotnecessary.
Q. If I unplug the Maxim™, will it hurt anything?
A. No.Inventory,sales,andotherimportantinformationissavedinbatteryback-upmemory.
Q. If the alarm sounds, do I have to call the police or security?
A. No.Thealarmalertsyouonlyofanyunauthorizedentry.Thisisprintedtotheauditreport.
Q. How accurate is the inventory?
A. Itisaccurateonlyifthecorrectinventoryisaddedandfreevendedticketsarereturnedtocorrectbins.
Q. What do I do if I forget my Personal Identification Number (PIN)?
A. Contactyourserviceproviderforaone-timemanagerPIN.EnterthisPIN,accessthePINNumberMenu,
and immediately select a new manager PIN.
Q. Can the Maxim™ be set to dispense four tickets for $1?
A. No.Oneticketpertransactiononly,unlesstheMAXIMbutton,whichplaysupto20tickets,isused.
Q. Does the Maxim™ require a surge protector like most computers?
A. No,butitisrecommended.
Q. Is a grounded outlet required?
A. Yes.Staticelectricityabsorbedfromthemachineneedsagroundtodissipatetheenergyandtoprovide
electricalsafety.
Transaction Report:
Shows the last transaction and how it was played.
Includes:
• Total money input
• Dollars played
• Quarters played
• Dimes played
• Nickels played
•Totalticketsandmoneyplayed,bybinnumber
Special Functions
Bin Configuration, Bin Lockout, Freely Dispensing Tickets, Machine
Settings, LITE Software, Export Reports, LED Light Controls
1. BIN CONFIGURATION (NotapplicabletoLitesoftwareusers)
TheMaxim™letsyouconfiguremultiplebinsasonebin.Thisfeaturecanbeusedtoloadanentiredeal–or
game–intothemachinewithouthavingtoreload,evenifitisalargedeal.Forexample,sayyouwantto
loadanentire2800-countdeal.Sinceeachbinholdsupto800tickets,youconfigurebins1-4togetheras
one column.
Nowyouwouldfollowthesesteps:
1. Binstobeconfiguredmustfirstbezeroed.
2. PressB–Misc.Info.,thenC–SettingsMenu,thenA–MachineOptions,thenA–SetColumnConfig.
3. Press#,thenonthekeypadpressthenumberofthebinyouwishtochange.(Binsarenumberedleftto
right,startingwithNo.1atfarleft.)InthiscaseyouwanttochangebinNo.2.Press#again.
4. Enterbinnumberyouwishtochangeitto–inotherwords,thenumberofthefirstbinintheconfiguration.
Inthiscase,youwouldpressNo.1onthekeypad.Press#.Thisdisplaystheconfiguration,thefirsttwo
entriesofwhichshouldread1:1and2:1.Nowpress#again.
5. Repeatforbin3and4.Whenfinishedpress#,thenthestarkey(*).
6. Nowprogramthefirstbinintheconfiguration–binNo.1inthiscase–forallbins’tickets.Allbinswill
takeonthecharacteristicsofthefirstbin(inventory,ticketcost,size,etc.)
7. Binsarenowconfigured.
NOTE:Ticketswillvendsequentially,onefromeachbin,untilallbinsareempty.Vendingorderwillnot
change,regardlessofwhichbinbuttonisplayed.(Thisremainsthecasewhenoneormorebinsinthecon-
figurationrunsoutofinventory.TheLEDdisplaygoesblank,butthebuttonremainsactive.)
2. BIN LOCKOUT
PriceLEDwillgooutifoneofthefollowinghappens:
Out of Inventory: (NotapplicabletoLITEsoftwareusers)Ifabinhasrunoutofinventory,openthemachine
andaddmoreticketstothatbin.ThenentertheamountofticketsaddedbyusingtheAdd
InventoryfunctionfromtheTicketMenu.NowthepriceLEDshouldcomebackon.
Ticket Jam: Openthemachine,cleartheticketjam,andfreevend3-4tickets.PriceLEDshouldcomebackon.
Page 6
Transaction Report
Dollars Input: 20
Quarters Input: 0
Dimes Input: 0
Nickels Input: 0
Total Input: 20.00
Bin1#0
Bin1$0.00
Bin2#17
Bin2$4.25
Bin3#0
Bin3$0.00
Bin4#21
Bin4$15.75
Bin5#0
Bin5$0.00
Bin6#0
Bin6$0.00
Total$20.00
Figure 14
Page 9
Q. What do I do when I freely dispense tickets to turn on the price display light, and then a customer
plays and the light goes back off?
A. Runaninventoryreporttocheckforzeroinventory.IfOK,freelydispensetoclearanyticketjam.
Q. Can I get an extra set of keys?
A. Extrakeyscanbeorderedfromyourserviceprovider.
2. MENUS/PROGRAMMING
Q. How do I set the time?
A. Fromthemainmenu,choose“MachineOptions”then“TimeMenu”andfollowtheinstructionsonscreen.
Q. What does “Set Time Day Ends” mean?
A. Thisfeatureallowsyoutosetatimeotherthanmidnightforyourbusinessdaytoend.
Q. How do I clear credit?
A. Fromthemainmenu,choose“MachineOptions”then“ClearCurrentCredit.”
Q. Can I set ticket price to 10 cents?
A. Yes. Ticket price must be in .05-cent increments.
Q. How do I shut off the alarm?
A. Input the correct PIN.
Q. Why does the Maxim keep asking me to “Enter PIN #”?
A. IthasnotreceivedavalidPIN.IfyouhaveforgottenyourPIN,callyourserviceproviderforaone-time
manger PIN.
Q. What is bin configuration?
A. WiththeMaxim™,youhavetheabilitytoconfigureseveralbinstogethertoactasonecolumn.
3. TICKETS
Q. Does it matter which way the tickets are loaded?
A. No,buttabsidedownprovidesabettergrippingsurfaceforthebelt.
Q. What is ticket size?
A. Eachbincanbesettovendshort,medium,orlongticketsbyadjustingtheplateatthebackofthebin.
Todetermineticketsize,usethesizinglabelontheinsideofthetophood.
Q. Does the bar code or serial number have to come out first?
A. No.
Q. How do I add tickets into inventory?
A. Opentophood,enterPIN,thenchoose“A-TicketMenu”then“A-LoadTickets”andfollowtheinstructions.
Q. Do I have to put tickets in every bin?
A. No.
Q. Does free vending subtract from inventory?
A. No.Returnfreevendedticketstotheproperbins.
Q. Does the bin have to have inventory to vend tickets?
A. Yes,theinventoryreportmustshowticketsininventorybeforeticketswillvend.
Q. If I use a “live” ticket in the display window, do I count it in inventory?
A. It is recommended.
Q. How do I correct my inventory if I accidentally zero a bin?
A. Whenabiniszeroed,itissavedtotheauditreport.Runtheauditreporttofindoutthequantityzeroed.
Addthisquantitybackintothecorrectbin’sinventory.
Q. What do I do if a bin sells out and the inventory says there are tickets left?
A. Zerothebin,thenaddcorrectinventory.
Q. What do I do if the inventory reads 0 and there are tickets remaining?
A. Add the tickets to inventory.
B. SALES REPORTS: FromtheReportMenu,PressBto access the Sales Report Menu.
Deposit Report: Shows total dollar & ticket sales since deposit report was last run.
Press Ato print.
IMPORTANT: This report was designed to be run every time money is removed.
If selected, it will reset amounts to zero each time it is run. A “shift” is defined
as the period of time that starts when the deposit report is run and ends when it
is next run. Total Money and Total Count reset to zero to begin the new “shift.”
GRAND TOTALS DO NOT RESET.
Includes:
• Per-binticketcounts • Totalshiftmoney • Grandtotalsales(non-resettable)
• Per-bindollarsales • Totalshiftcount • Grandtotalcards(non-resettable)
• Bin numbers
Daily Sales Report:
Showssalessincebeginningofbusinessday.
Press Bto print.
Includes:
• Bin numbers
• Dollar sales per bin
• Count sold per bin
• Totalday’ssalesdollars
• Totalday’ssalescount
• Grand total sales (non-resettable)
• Grand total cards (non-resettable)
This Week/Last Week/Monthly Reports(Availableonlywithmodelsequippedwithaprinter):
Thesereportscoverlongersalesperiods.Theperiodsaredefinedasfollows:
1) This Week: Sales since the most recent
Sunday,startingat12:00A.M.(midnight).
2) Last Week: Sales over the lastfullweek
(Sunday-Sunday).
3) Monthly:SalessincethemostrecentSunday,
plus the last threefullweeks.(NOT a calendar
month)
C. AUDIT REPORTS
Print By Count:
Showsuptothelast200auditedfunctions.Enternumberofpreviousaudited
functionsyouwishtolist.Press #to print.
Audited Functions Include:
• Dateandtimeforeachentry • Pricechanges
• PINusedwhenMaxim™isopenedandclosed • Powerfailures
• Tickets added • Bin lockouts
• Bins zeroed
Daily Sales Report
SequenceNumber:0001
Time: Fri Jun 8 98 04:38:21 PM
Machine ID: 001
Retail ID: 0
Bin Dollars Count
1 19.25 77
2 10.25 41
3 21.75 87
4 8.50 34
5 2.75 11
6 18.00 18
TotalMoney$ 80.50
Total Count
268
GrandTotal$ 119.00
Grand Total Cards:
312
Page 5
Fri Jun 8 98 02:03:28 PM
Test Vend Bin: 4 Count:1
Fri Jun 8 98 02:03:28 PM
Test Vend Bin: 5 Count:1
Fri Jun 8 98 02:03:28 PM
Test Vend Bin: 6 Count:1
Fri Jun 8 98 02:08:09 PM
Bin 2 was zeroed had 1024 tick-
ets
Fri Jun 8 98 02:08:19 PM
Bin 2 was zeroed had 0 tickets
Fri Jun 8 98 02:09:55 PM
Price Change in Bin:2 to: 1.00
Fri Jun 8 98 02:10:42 PM
Added 1100 Card(s) to bin 2
Figure 11
Figure 13
SUN MON TUES WED THURS FRI SAT
= Monthly Report = Last Week Report = This Week Report
Example:YourunallthreereportsonaWednesday,inthefourthweekof
themonth.Theshadedareasrepresenthowfarbackeachreportcovers.
Figure 12
ShiftSalesReport
SequenceNumber:0002
ShiftStart:
Fri Jun 8 98 08:00:00 AM
Time: Sat Jun 9 98 12:27:00 AM
Machine ID: 001
Retail ID: 0
Bin Dollars Count
1 38.00 38
2 20.50 41
3 15.00 15
4 21.00 21
5 0.00 0
6 6.50 13
TotalMoney$ 101.00
Total Count
128
GrandTotal$ 129.25
Grand Total Cards:
244
Figure 10
Page 10
4. REPORTS
Q. How do I run a deposit report?
A. Openhood,enterPIN,thenpress“D-ReportMenu”then“B-SalesReports”then“A-DepositReport.”
(Remember,thisreportresetsitsamountstozeroeachtimeitisran.)
Q. How do I run an inventory or configuration report?
A. Openhood,enterPIN,thenpress“D-ReportMenu”then“A-InventoryReport.”
Q. I don’t want to use the inventory feature. Can I turn it off?
A. No.Theinventoryfeatureisrequired,asitaddstotheMaxim™’saccountability.
Q. How is “shift” defined in the context of reports?
A. A“shift”istheperiodoftimethatstartswhenthedepositreportisranandendswhenitisnextran.
Q. What is an audit report?
A. ThisreporttellswhentheMaxim™isopenedorclosed,whenpricesorinventoryarechanged,etc.
Q. When I add tickets, should I run an inventory report?
A. Yes.Thiswayyoucankeepahardcopyforbookkeepingpurposes.(Printermodelsonly.)
Q. When removing money from the machine, which report should I run?
A. Thedepositreport.Itresetsitssalestotalstozeroeachtimeitisran.However,thegrandtotal
never resets.
Q. Does the Monthly Report cover a calendar month?
A. No. It covers the current week plus the previous three weeks.
5. BILL ACCEPTOR
Q. How do I clear a bill jam?
A. Openmoneydoor,removebillbox,pressreleaserodonbottomoftransporterandremove.(SeeFigure
17b)
Q. Where is the flashing light on the bill validator?
A. Removethecoinboxandlookupatthebottomofthebillacceptor,nearthereleaserod.(SeeFigure17b)
Q. Can the bill acceptor be set to accept bills face up in either direction?
A. No.
Q. When my Maxim™ won’t accept bills, will it still accept coins?
A. Yes.Thebillvalidatorworksindependentlyofthecoinmechanism.
Q. How many bills will the bill box hold?
A. Approximately 600 bills.
6. PRINTER
Q. What do I do when the display screen reads “Printer Error”?
A. Clearanypaperjams.Makesuretheprinterhaspaperloaded.Ifitdoes,unplugtheMaxim™for10sec-
ondstoreset.Ifprinterwon’treset,unplugMaxim™printercablefromthebackofprinter,andpluginthe
Maxim™. Reports will print on the display screen.
...WHEN ADDING TICKETS TO AN EXISTING GAME(NotapplicabletoLITEsoftwareusers)
1. Withtophoodopen,enterPIN,thenpressA-TicketMenu(Figure5).
2. Press A-Load Tickets.
3. PressthecorrespondingPLAYbutton.Press#tocontinue.
4. Enternumberofticketsaddedtobin,followedbythe#key.PressAifcorrect.
5. Didtheticketsizechange?PressAforyes,Bforno.
6. Ifyes,determinecorrectticketsizebylayingticketonlabeloninsideoftophood.
7. Checkallenteredinformation(Figure6).Press#key.
8. PressB-FreelyDispense,thenthecorrespondingPLAYbutton.Dispense3-4ticketstoensureproper
vending(freelydispensedticketsdonotaffectinventoryorreporting).Press#key.
BIN IS NOW READY TO BEGIN PLAY.
Running Reports
Utilizing the accountability functions of the Maxim™
For models equipped with a printer, follow these instructions:
1.Openmachine,enteryourPIN,andpressD-ReportMenu.
2. Choose the report you wish to run. (Figure 8)
A. INVENTORY REPORT (or Configuration Report for Lite software users.)
Shows current ticket inventory and value.
Press A to print.
Includes:
• Bin numbers
• Ticketinventory(notapplicabletoLITEsoftwareusers)
• Ticket cost
• Inventory value
• Grand total sales (non-resettable)
• Grand total cards (non-resettable)
• Configurationinformation–containedinthelowerhalfofthereport:
• Softwareversioninuse
• Columnconfiguration
• Bin timing
Page 4
A–Inventory Report
B–Sales Report
C–Audit Report
D–Quit
Figure 8
Onscreen Reporting
For models not equippedwithaprinter,followtheseinstructions:
1.Openmachine,enteryourPINandpressD-ReportMenu.Youwillbeshown
aninstructionscreenforscrollingonscreenreports(Figure7).Pressanykey
to continue.
2.ChoosefromInventory,Sales,orAuditreports.(Thesereportsaredetailedbelow.)UsingtheAandB
keys,scrollthroughreporttextfourlinesatatime.
3.Whenendofreportisreached,pressAtoreturntotopofreportorBtoexitreport.
ONSCREEN REPORTING
A– to Scroll Up
B– to Scroll Down
*–toExitReport
Figure 7
Figure 9
Inventory Report
Fri Oct 9 12 04:37:58 PM
Machine ID: 0
Bin Tickets Cost Dollars
1 0 0.00 0.00
2 0 0.00 0.00
3 0 0.00 0.00
4 0 0.00 0.00
5 0 0.00 0.00
6 0 0.00 0.00
BinColCfg Timing
1 1 200
2 2 200
3 3 200
4 4 200
5 5 200
6 6 200
Total Inventory Value:
$ 0.00
GrandTotal$ 0.00
Grand Total Cards: 0
ConfigurationInfo
Site: USA
Platform:Charity
Version 32.5-014
Build Date: May 6 2012
Build Time: 15:28:32
RTC Trim: 32846
GameID Tracking: Disabled
BoardID:
00000000X0000000
00000000000000X0
Page 11
Bill Acceptor
Features, Operation, Cleaning
1. FEATURES
TheJCM©DBV-400SeriesBillAcceptorincludedinyourMAXIM™features:
• High Security.
•HighperformanceValidationSensorsforprecisionBanknote
processing and acceptance rates.
• High impact Backnote cassette.
•Modifieddesignguardsagainstexposuretoliquids
and dust.
•Fieldservice-friendly-USBServicePortandDIPSwitches
are on the Unit's rear panel.
• Sleep Mode option provides minimal power consumption
in idle status.
•IlluminatedBezelandcolorLEDindicatorsforsimple
faultdiagnostics.
Figure16illustratestheprimarycomponentsoftheDBV-400
Series Bill Acceptor.
1.18-pinMolexConnector&4-pinUSBInterface
Connector(onleftside)
2. Mini B - USB Maintenance Port (on interior Validation/
Sensor area)
3. DIP Switch Block SW1 & SW 2 (on interior Validation/
Sensor area)
4. Banknote insertion slot
5. LED status indicators
6. Validation Guide Module
7. Cash Box (at rear)
2. REMOVING BILLS
Billsmayberemovedbyopeningthebillboxlid,
orbyremovingthebillboxfromtheacceptorby
pushingthebluereleasetabatthetopoftheunit
and sliding the bill box upward (Figure 17a).
3. CLEARING JAMS AND CLEANING
Trappedbills,debrisordirtcanresultinpoorbillacceptanceorbillrejection.
Remove bill box and Validation Guide Module (Figure 17b) to access bill path
and clear any trapped bills or debris. With machine unplugged from power
source - cleanbillpathplasticparts,rollers,andbeltswithalint-freecloth
moistened with a mild soap and water solution. Do not use petroleum based
cleaning solvents, alcohols, thinners, abrasive materials, scouring pads
or stiff brushes for any cleaning. Thebillacceptorneverrequireslubrication.
Cash Box Removal
Slide the blue release tab located
ontopoftheDBV-400back(See
Figure 17a) and pull the Cash Box
up and out to remove it.
DBV-400 Front Right View
Figure 17a
Figure 16
Figure 17b
1
2
3
4
7
5
6
Release Tab
Release Rod
1. Push Rod Up 2. Pull Out
3. PERSONAL IDENTIFICATION NUMBERS (PIN)
1. Manager PIN
Themanager PINhasaccesstoallmachinefunctions.For security purposes, we recommend that you
change the factory-set manager PIN 111,bysettinganewoneofyourownchoosing.
2. Employee PINs
Employee PINs are limited to basic machine operations and cannot access machine option settings. One
employeePIN–999–isfactoryset.ThemanagermayassignuptonineemployeePINs.
3. Changing, adding or deleting PIN information
Tochange,addordeletePINinformation,entertheactivemanagerPINontothe
keypad. Then press B–Misc. Information; then C–Settings Menu; then A–PIN
NumberMenutoaccessthemenuatright(Figure3).Nowchooseafunction by
pressingthecorrespondingkey,andfollowtheinstructionsonscreen.
EXAMPLE:Youwishtoadda newemployee PIN.From thePIN NumberMenu,
pressA–AddPINNumber.Selectanopenpositionfromtheninepositionsshown.(Anopenpositionisrepre-
sented by xxx.) Press the keypad number 1-9 that corresponds with the open position. Now choose a 3-digit
PINnumber,andenterthosenumbers.Nowentertheemployee’sinitials–say,G-R-A.Referringtotheletters
oneachkeypadnumberbutton,press4,thenthestarkey(*)oncetoselectthefirstofthethreelettersGHI.
Press7,then*twice,toselecttheletterR.Press2,then*oncetoselectA.ThenewemployeePINandinitials
are now set.
4. LOADING TICKETS
1. Withmachinedoorsopen,removeticketretainerandweight.(Figure4)
2. Adjustbackplateforvariousticketsizes(short,medium,orlong).
3. Load approximately 10 tickets into the bin, making sure tickets are
behind the gauge bar. Continue loading tickets until approximately 1/4”-
1/2”fromthetopofthecolumn.(Thecolumnholdsapproximately800
tickets.)
4. Placeweightontopoftickets.
5. Replaceticketretainer,makingsurethebottomoftheretainerisbehind
the gauge bar.
5. PROGRAMMING BINS
...WHEN LOADING A NEW GAME INTO AN EMPTY BIN (changing price or size)
NOTE:LITEsoftwareusersfollowstepsmarkedwith“*”.
1. Withdisplayhoodopen,enterPIN,thenpressA-TicketMenu(Figure5).
2. PressC-ZeroOutBin’sInventory.
3. Tozerooutabin’sinventory,pressthecorrespondingPLAYbutton,thenthe#
key.(Press#twicetocancel.)
*4.FromtheTicketMenu,pressA-LoadTickets.
*5.PressthecorrespondingPLAYbutton.Press#tocontinue.
*6.Enternewticketcostin.05-centincrements,followedbythe#key.PressAifcorrect.
NOTE: Inventory must equal 0 before bin’s ticket cost can be changed.
7. Enternumberofticketsputinbinfollowedbythe#key.PressAifcorrect.
*8.Selectticketsize.Determinesizebylayingticketonlabeloninsideoftophood.
Ticket does not have to be exact size.
*9.Checkallenteredinformation(Figure6).Press#key.
*10.PressB-FreelyDispense,thenthecorrespondingPLAYbutton.Dispense3-4
ticketstoensurepropervending(freelydispensedticketsdonotaffectinventoryorreporting).
Press#key.BIN IS NOW READY TO BEGIN PLAY.
Page 3
A–Add PIN Number
B–Delete PIN Menu
C–Change Manager PIN
D–Quit
Figure 3
Figure 4
A–Load Tickets
B–Freely Dispense
C–Zero Out Bin
D–Quit
Figure 5
Bin Cards Cost
006 800 2.00
Press#keytocontinue
Figure 6
Page 12
Coin Mechanism
Features and Cleaning
1. FEATURES
TheNRIG-13mftAcceptor*includedinyourMaxim™features:
• Parallelopeningflightdeckthatgreatlyreducescoinjams.
• Thelatestcoinvalidationtechnology,whichensureshighacceptanceofgoodcoinswhileproviding
highsecurityforprevention.
• A versatile modular design.
*Note:Coinmechanismmakeandmodelmayvary.
2. CLEANING
WARNING: Always unplug the Maxim™ BEFORE cleaning
the coin mechanism. Clean the coin pathway (shaded portion
ofFigure18)regularlywithasoftdampcloth.Takecarethat
thesurfacesaredrybeforeclosingthelidoftheunit,andthat
any cleaning fluid is kept clear of the Printed Circuit Board
(PCB) assembly during cleaning. NEVER USE SOLVENTS
ORABRASIVE CLEANERS TO CLEAN THE MECHANISM,
AS THESE WILL DAMAGE THE SURFACES.
NowplugtheMaxim™backin,andchecktoseethatcoinsare
being accepted.
Note:Ifyouswitchthemachineonwhentheunitisnotfully
closed,coinswillberejected,evenifyouthenclosethelid.If
thisoccurs,unplugtheMaxim™foratleast15seconds,then
close the lid and switch the power back on again. Check to see
that coins are being accepted.
Maxim™ Cleaning Procedure
1. CLEANING THE OUTSIDE
TheMaxim™maybecleanedwithanyhousehold,NON-ABRASIVEcleaningproduct.
2. MODULES
Paper dust is created as tickets are vended through the ticket modules. This dust can best be removed peri-
odically(dependingontheamountofplay)bytheuseofasmallportablevacuumcleanerorcompressedair
blower.Intheeventofextremeaccumulation,itmaybenecessarytoremovetheticketmodulesforcleaning.
3. BELTS
Clean belts with 98% isopropyl alcohol and light scouring pad.
*For Tips and Tricks - check out our training videos on our website:
www.americangamesinc.com
Figure 18
Operations
Opening, Loading Tickets, and Programming Bins
1. OPENING THE VENDING MACHINE
ThekeystoopentheMaxim™areattachedtotheelectricalcordforshipping.Topreventaccesstothemoney
compartmentbyunauthorizedpersonnel,theMaxim™isequippedwithfourlocks.Twolocks,oneoneachside
ofthedisplayhood,arekeyedalikeandallowaccesstotheticketbinarea.Theothertwolocks,whichallow
accesstothemoneycompartment,arekeyedalike,thoughdifferentlyfromthedisplayhoodlocks.(Figure1)
Unlockthetwolocksonthefrontofthedisplayhood.Pivotthedisplayhoodupandoverthetop.Toopenfront
doors,liftuponthedoorlockinglever.(Figure2)
Remove the internal packing.
2. SECURITY ALARM
TheMaxim™isequippedwithasecurityalarmdesignedtoactivateafterthehoodhasbeenopened.Enteryour
three-digitPersonalIdentificationNumber(PIN)within20seconds,orthealarmwillsound.
The manager PIN is factory set to 111.(SeeSection3,nextpage.)
IfyouhavealreadysetanewmanagerPIN,buthaveforgottenit,callyourserviceproviderforaone-time
manager access code.
NOWYOU’REREADYTOINSTALLYOURMAXIM™.IFMOUNTINGTOAWALL(Model4200only),SEETHE
INSTRUCTIONS INCLUDED WITH THE WALL MOUNTING BRACKETS. IF MOUNTING TO A MAXIM™
CABINET,SEETHESETUPINSTRUCTIONSINCLUDEDWITHTHECABINET.
Page 2
NOTICE:
• AFTER UNPACKING, CAREFULLY INSPECT THE MACHINE FOR DAMAGE.
• READ THESE INSTRUCTIONS THOROUGHLY BEFORE YOU INSTALL.
• REMOVE ALL PACKING – INSIDE AND OUTSIDE THE MACHINE – BEFORE YOU PLUG IT IN.
• USE ONLY INDOORS.
Figure 1 Figure 2
On 8400, bins are numbered 1 through 12, left to right.
On 4200, bins are numbered 1 through 6, left to right.
Page 13
MAXIM Features
Specifications
Model 8400: 27” high x 43” wide x 15” deep. Model 4200: 27” high x 27” wide x 15” deep.
8400 Lwr.Cab: 36” high x 43.75” wide x 15.125” deep. 4200 Lwr.Cab: 36” high x 25.5” wide x 15.125” deep.
Operating Supply Voltage: 117 VAC 60 Hz System: 95 to 130 VAC.
Operating Ambient Temperature: 50°F to 120°F. INDOOR USE ONLY.
Relative Humidity: 20% to 90% non-condensing.
Operating Attitude: Vertical +/- 3 degrees.
Storage Temperature: -22°F to 160°F.
Unit Weight: 203 lbs. (8400); 135 lbs. (4200) Base Cabinet: 75 lbs. (4200); 105 lbs. (8400).
Materials: Cabinet & Doors–Painted cold rolled steel construction.
Door Glass–Shatter resistant lexan with scratch resistant coating.
Bins–Galveneal.
Ticket Size: 1 7/8” x 2 5/8”(min.) to 1 7/8” x 4 1/4” (max.)
Table of Contents
OPENING THE VENDING MACHINE.............................................................................................. 2
SECURITY ALARM........................................................................................................................... 2
PIN NUMBER.................................................................................................................................... 3
LOADING TICKETS.......................................................................................................................... 3
PROGRAMMING BINS..................................................................................................................... 3
RUNNING REPORTS....................................................................................................................... 4
SPECIAL FUNCTIONS..................................................................................................................... 6
QUESTIONS & ANSWERS...............................................................................................................8
BILL ACCEPTOR.............................................................................................................................. 11
COIN MECHANISM.......................................................................................................................... 12
CLEANING........................................................................................................................................ 12
WIRING DIAGRAM........................................................................................................................... 13
WARRANTY...................................................................................................................................... 14
Page 1
√ Pull-tabticketbinshold800ticketseach.
√ Binsacceptticketpricingupto$100
in .05-cent increments.
√ Ticketwindowsdisplayeachbin’sgame.
√ TicketpricesaredisplayedwithbrightLEDs.
√ Accepts$1,$5,$10,and$20bills;playsnick-
els,dimesorquarters(ifequippedwithcoin
mechanism).
√ Mountstoawall(4200only)oroptional
locking cabinet.
√Separatelykeyedmoneycompartment.
√Creditdisplayindicatesamountofinserted
money.
√Dependableelectroniclogic/softwaresystem
that can be upgraded.
√Electronicauditingsystemincludes
non-resettable total dollar sales.
√Easilyprogrammedfordifferenttickets.
PAGE
Page 14
4
(
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4QUQ\ML?IZZIV\a
American Games, warrants the Maxim machine against defects in material or workmanship for a period of one (1) year from the date of the original
purchase as follows.
PARTS. In the event of the failure of any part of the Maxim machine through defect in material or workmanship during the period of the warranty,
new or rebuilt parts from an equivalent model will be exchanged for such defective parts for said one (1) year period from the original purchase.
LABOR. Labor for the removal and installation of any such defective parts will take place at a service facility determined at the sole discretion of
American Games, and will be provided for said one (1) year warranty period by American Games, or its authorized representative.
Carry-in or ship-in expense to reach said designated service facility will be the sole responsibility of the purchaser.
facility. A purchase receipt or other proof for date of original purchase will be required before performance under this warranty is rendered.
Warranty does not cover damage that occurs in shipment or failures which result from accidents, misuse, abuse, neglect, lack of normal maintenance,
representative, or damage that is attributed to acts of God.
LIMITS AND EXCLUSIONS.
the expressed terms therein and other terms implied through special purchases.
AMERICAN GAMES, SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND APPLIED WARRANTIES, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
For additional information, please contact:
or call:
1-866-266-2949
Automatic Pull-Tab Counting Machine
By American Games, Inc.
The fastest, most accurate pull-tab
tab counting method around!
t7JSUVBMMZ;FSP1FSDFOU&SSPS
t6OFRVBMFE4QFFE
t2VJFU"DUJPO
t$PNQBDU%FTJHO
t5SPVCMF'SFF.BJOUFOBODF
t4JNQMF4FUVQ
QUALITY YOU CAN COUNT ON!
You’ll Never Again Have to Count by Hand!
Hand Counting Accucounter
1 Hour’s Work About 3,000 tickets 25,800 tickets
8 Hour’s Work About 24,000 tickets 206,400 tickets
416 Hours/Year About 1,248,000 tickets 10,732,800 tickets
(8 Hours/Week)
UI"WFOVFt$PVODJM#MVòT*"
www.americangamesinc.com
AG© 2019 19-25797-1
AG2019
TICKET VENDING MACHINES
MAXIM™
Operator’s Manual
Display Hood Key # Lower Cabinet Key # Machine Serial #
Money Compartment Key # Software Version QC Initials
4200 8400
This manual suits for next models
1
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